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Lexis Suites Penang

Penang · Malaysia

28 Jalan Teluk Kumbar, 221View location

8.6/10Excellent788 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort9.2/109.2
Condition8.6/108.6
Location7.8/107.8
Neighborhood7.0/107.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lexis Suites Penang

Lexis Suites Penang 5-Star Comfort with Modern Luxurious Charm A modern, yet posh seafront resort with world-class amenities and facilities, amidst natural splendours and well-known attractions.

This luxurious seaside resort is exclusively designed by world-class, award-winning architects for your ultimate comfort.

Flanked by the majestic Straits of Malacca and the quaint township of Teluk Kumbar, with an abundance of lush greenery, Lexis Suites Penang offers you a panoramic view of the indigo ocean, pastoral hills and the southern coast of Penang Island.

Each of the 222 spacious suites is tastefully decorated and showcases floor-to-ceiling glass doors which lead to a private balcony for unrestricted views of the surrounding landscape.

Read more about this hotelShow less

This seaside property also stands out as the only resort in the island that allows you to indulge in the luxury and privacy of your very own private pool and steam room built into every individual suite.

Lexis Suites Penang is highly accessible as it only takes about a 50-minute flight from KLIA (Kuala Lumpur International Airport) and a mere ten minutes' drive from the Penang International Airport.

It is about three and a half hours drive from Kuala Lumpur, 30 minutes' drive to Gurney Drive, and 20 minutes' drive to the second Penang Bridge.

With a stay at Lexis Suites Penang in George Town (Bayan Lepas), you'll be a 3-minute drive from Pantai Teluk Bayu and 7 minutes from Bukit Teluk Tempoyak Besar. This beach hotel is 11.8 mi (19.1 km) from Penang Hill and 12.7 mi (20.5 km) from KOMTAR.

Make yourself at home in one of the 222 air-conditioned rooms featuring private plunge pools and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Car required Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MYR 3.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • A car is required for transportation to and from this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 35 for children
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Pantai Teluk Bayu 1.6 km / 1 mi
Bukit Teluk Tempoyak Besar 7 km / 4.3 mi
Snake Temple 7.6 km / 4.7 mi
Penang International Sports Arena 8.3 km / 5.2 mi
RECSAM and Institute Pendidikan Guru 9.9 km / 6.1 mi
Relau Sport Complex 9.9 km / 6.2 mi
University of Science-Malaysia 12.1 km / 7.5 mi
Penang Youth and Sports Complex 13.8 km / 8.6 mi
Queensbay Mall 14.5 km / 9 mi
Lotus's E-Gate 15.8 km / 9.8 mi
Hospital Lam Wah Ee 17.5 km / 10.8 mi
The Light City 17.5 km / 10.9 mi
Kek Lok Si Temple 17.9 km / 11.1 mi
THE LIGHT Waterfront Penang 18.1 km / 11.3 mi
Penang State Mosque 18.6 km / 11.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 222
  • Number of floors (main building): 26
  • Suites: 221
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
Show 54 more facilities & services
  • Check-out hour
  • Wi-fi
  • Local and international callsExtra charge
  • Car hire
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Kids’ clubExtra charge
  • Game roomExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centre
  • Breakfast
  • À la carte dinner
  • Deposit on arrival
  • Early departureExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Table tennis
  • FitnessExtra charge
  • Darts
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDS PREMIUMSUITE • TWO DOUBLE BEDS PREMIUMSUI.2D-PI

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE TWO DOUBLE BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Lexis Suites Penang

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Lexis Suites Penang

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-5

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM SEA VIEWSUITE • PREMIUM SEA VIEWSUI.PI-VM

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE PREMIUM SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 81 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable4 photos

    Lexis Suites Penang

    SUITE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    81 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Private Pool: 1
    • Telephone in the bathroom
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower
    • Smoke detector
    • Fan
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Ironing set
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Electric Kettle: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-5

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Lexis Suites Penang

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 1 Bedroom • 89 m²SUI.PI-3
    SUITE PREMIUMPhoto unavailable5 photos

    Lexis Suites Penang

    SUITE PREMIUM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    89 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-3

    Room amenities

    • Wake-up service
    • Balcony
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Housekeeping
    • Telephone in the bathroom
    • Private Pool: 1
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Fan
    • Smoke detector
    • Alarm clock
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Lexis Suites Penang

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Lexis Suites Penang

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lexis Suites Penang

8.6
Excellent
788 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
9.2 /10
Condition
8.6 /10
Location
7.8 /10
Neighborhood
7.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
23 Jun 2026
JOO TECK
Good
Partner
8/10
Excellent
22 Dec 2025
Lincoln
Huge rooms location bit off from everything
Leisure Family_with_children
6/10
Pleasant
13 Dec 2025
Chien Li
Everything is okay, comfortable bed and spacious bathroom. Only one thing to improve, breakfast quality is not up to a 5 stars hotel standard. The hard boiled egg is cold, egg station serving is slow, other foods not appetizing and poor taste although wide selection. We totally not taken the breakfast the next day.
Leisure Family_with_children
10/10
Exceptional
10 Mar 2025
Zsuzsanna
Love this property because its close to the airport and has bedrooms which has dip in pool. They have western as well as local food selection in their restaurant menu. the hotel also have great spa, gym and pool facility. In fact there indoor playarea which are suitable for kids 7 and below! They have KTV rooms for the guest if anyone fancy a sing along! The view from the rooftop bar is phenomenal. If someone would like to try some seafood restuartant there is lovely place very near by called Khunthai. Overall its convenient and pretty and suitable for solo travellers or families!
Business Self
10/10
Exceptional
25 Dec 2024
Wei Hong
Overall is good. It will be better if there are more visible signboards. Pleade upkeep the games room and station a staff at the game room. 1 staff for the whole floor is insufficient.
Leisure Family_with_children
8/10
Excellent
25 Nov 2024
sharil
Need to improve on the breakfast. The taste of the food. Make it equal to the hotel star
Leisure Partner
6/10
Pleasant
03 Oct 2024
Verified traveler
Not much on the positive comment, it is just a so so stayed. Need to upgrade and refurbish
Friends_and_family Family
10/10
Exceptional
09 Aug 2024
Verified traveler

Loved the views

Plung pool on balcony and views along coastline are amazing. The size of the suite is huge. Food in restaurant was lovely. Not much to do in local area but bus shops outside, which also goes to airport and Georgetown. Buffet breakfast was fantastic. Everything from Dimsum, eggs station, cereal, fruit and Danish treats. Definitely would stay again.
Partner
10/10
Exceptional
01 Aug 2024
Mohd Nor Iskandar
Very good
Leisure Family
10/10
Exceptional
31 Jul 2024
Adnaan

Private swimming pool on the balcony

Hotel is located very close to the airport which was convenient. Not much around near the hotel however, we didn't adventure out so didn't bother us.

We had our own private pool on the balcony plus a private steam room which was the main reason we booked.

Breakfast buffet had many options and was continuously topped up. They even had ice cream which was unique.

Would come again and would recommend to others, especially if you want a private pool to yourself.
Partner
6/10
Pleasant
29 Jul 2024
Ralph Monica
We stayed in the Lexis Suites Penang Premium Suite for three nights and had the worst experience on the third night because there was a power outage from 11.30pm to 5.30am, we didn't know how to charge our gadgets or pack our belongings because there was only an emergency light available in our room, and we couldn't sleep because the room was extremely hot and we had an early flight. We had breakfast at 6.30am, the elevator jerked on our way to the restaurant due to electric problems and while having breakfast there was a power outage again. Upon check-out, the front office staff had no idea how to handle the situation and simply informed us that management will contact us, it had been days, but we had not heard from them.

We applaud Firdaus or Fifi at the Roselle restaurant for being really accommodating and pleasant, checking on the quality of the dinner course, and being very nice and considerate of our feedback. He exceeds customer satisfaction and deserves a promotion and raise.
8/10
Excellent
16 Jul 2024
Da'Ying
Walking distance to beach
10/10
Exceptional
15 Jul 2024
Syariman
The staff were really friendly. The room was really clean and very well maintained.
The housekeeping staff did their cleaning very well.

The pool water was very very clean and the private in-room sauna worked well.

The breakfast buffet had a very good spread, but were generally a bit sweet for us. The young chinese lady made excellent omelettes.

Ivan and the front desk team were very patient, understanding and welcoming.

Special mention goes to the the bartender at the satellite restaurant and bar during the evening to closure shift on Saturday and Sunday. He was always so polite and smiling.

We would strongly recommend and consider to stay at Lexis Penang again.
Leisure Partner
8/10
Excellent
24 May 2024
Paul
very nice room
Leisure Family
10/10
Exceptional
11 May 2024
G SELVAM
Enjoyed 2days Stay at Lexis Penang.
Only one thing that no smart tv.
Partner
2/10
Poor
03 Mar 2024
THUAN CHONG
1.Checked in process too slow
2. Booked for 4 person breakfast, but only provide 2 person for free and another 2 must paid
3. Non stop disturbance from the register counter staff calling to room and keep repeating the breakfast issue
4. Not recommended
Leisure Family_with_children
6/10
Pleasant
21 Feb 2024
Mohib
When we got to the room after they reluctantly upgraded us to the sea vie room we found the safe was not working and the sink in the toilet was cracked and leaking. I informed the reception on 3 occasions and was told we will get it sorted today but today never came. Very disappointed with the service from reception and front desk.

However the service from the catering and breakfast was excellent and they even made us a take away box on day of checkout as we were checking out at 4am.

Hotel looks wear and tear and could do with upgrading and is in the middle of nowhere
Leisure Partner
2/10
Poor
16 Feb 2024
Irina
Horrible location, misleading information and pictures on website! It’s no beach it’s a sea shore with rubbish around , it’s no choice off restaurant , cafes or grocery store. It’s 45 minutes to city. Hotel provides shuttle one way and you need to be requested in advance.
Leisure Partner
4/10
Poor
14 Nov 2023
Atiff
This is my fourth time staying in this hotel.Unfortunatelt during this staycation it becoming worse than me perfect stay before this.

As i arrived,i didn't noticed that u need to pay for outside parking.This bloody fat girl come to me and asking for RM20.I refuse to pay and told her that I will park inside the hotel carpark.Somehow she refuse and asking me to pay just because she already write the receipt.What a bad first impression as I just arrived.

Another thing that make me disappointed with the cafe staff.Like another hotel,if your plate is empty,the cafe staff will asked you politely to take your plate.Well,its not happening in this luxury hotel.I have to pick up my own plate and put it on the waste trolley,these two cafe staff(a guy and girl) not doing their job properly.Please provide training for your cafe staff.

This time I rate this hotel as POOR due to this bad service.
Leisure Family_with_children
6/10
Pleasant
18 Oct 2023
Verified traveler

Nothing fantastic actually.

We reached the hotel at 1.30pm, merely 30-min before the check-in time, and our room wasn't occupied. But we were put on hold till 2pm for check-in.
Friends_and_family Friends
10/10
Exceptional
10 Oct 2023
Noor Azima
Went as a couple to relax. From check in to check out, the staff was friendly and attentive. Food for the room service was delicious too. The room and sea view was superb although it was hazy. Couldn’t ask for more.
Leisure Partner
10/10
Exceptional
03 Sep 2023
Jasmani
Will repeat again
Leisure Family
10/10
Exceptional
20 Mar 2023
CHATTIVANI
Really good
Leisure Family
4/10
Poor
11 Sep 2022
Wing Seng
Inconveniently located. The carpark is a challenge to get up and down. The cleanliness of the room was appalling. The pool was not cleaned up, with hair and strange scums and cigarette butt.
Leisure Family
8/10
Excellent
15 Mar 2022
Siti Nur 'Atifah
Nice and comfortable
Leisure Family
8/10
Excellent
30 Jan 2022
Verified traveler

Very low maintenance.

Very rundown hotel.
Friends_and_family Family
8/10
Excellent
20 Dec 2021
Verified traveler
The chlorine in the pool is too much until can’t really enjoy in the pool. Other then that, overall is still okay
Friends_and_family Family
8/10
Excellent
13 Dec 2021
zakaria
very good
Business_and_leisure Family
6/10
Pleasant
20 Nov 2021
Chien Shing
For me, private pool is definitely the only reason for this stay. The staffs are very friendly too
Leisure Family_with_children
10/10
Exceptional
18 Nov 2021
Deepakandan
Good place to spend time with friends..
Friends_and_family Friends
8/10
Excellent
25 Mar 2021
Verified traveler
The in room pool was the highlight. But the pool pump was very loud
Leisure Partner
6/10
Pleasant
15 Aug 2020
Taqi

Not bad

Overall good
Friends_and_family Family
10/10
Exceptional
08 Aug 2020
In
Beautiful view and nice room. Will repeat again. Recommended and great!
Leisure Family_with_children
10/10
Exceptional
21 Jun 2020
Syairul Helmi

Extra floor mat to dry feet

Better to have extra floor mat for the way from swimming pool to the room to dry the feet before entring the bedroom area instead only have floor mat for bathroom.
Friends_and_family Family
8/10
Excellent
23 Mar 2020
Verified traveler

Great service.

Amazing service in all the hotel departments. Location makes it difficult to do anything off site but the hotel amenities were great. Water sports like kayaks would be great since you can’t swim at the beach. Rooms are beautiful & plunge pool is awesome.
Partner
8/10
Excellent
19 Mar 2020
Verified traveler
Privacy & nice pool
Leisure Family_with_children
8/10
Excellent
15 Feb 2020
Verified traveler
Private swimming pool
Leisure Family
10/10
Exceptional
14 Feb 2020
Norida

Excellent stay

The private pool was amazing n the seaview was awesome
Partner
10/10
Exceptional
11 Feb 2020
Verified traveler
Should be okay with money paid...
Leisure Family_with_children
10/10
Exceptional
24 Jan 2020
Aimi
Privacy is secure. Very safe for senior citizen and kids
Leisure Family
10/10
Exceptional
19 Jan 2020
SYARIFAH
Bilik luas, kemas dan cantik. Kolam yang agak besar untuk muatkan 4 orang dewasa. Staff mesra dan layanan sangat bagus. Parking banyak. Pemandangan cantik dan sedap dipandang. Kemudahan semuanya tiptop.
Leisure Family_with_children
10/10
Exceptional
17 Jan 2020
Verified traveler
ptivate pool abd the view
Leisure Family_with_children
10/10
Exceptional
12 Jan 2020
Mohamed
Very nice rooms and quiet location. Ideal for a relaxing getaway.
Leisure Family_with_children
6/10
Pleasant
11 Jan 2020
Verified traveler
Pool was a bit dirty, breakfast was very busy, staff didn’t relay the tables so you had to sit on a dirty table.
Leisure Partner
6/10
Pleasant
07 Jan 2020
Verified traveler

Not worth the money.

Pros :
1. Rooms are very spacious. Bathroom area also very spacious.
2. Partial seaview which isn't that great.
3. The indoor private pool.
4. Sunset view from the rooftop bar

Cons :
1. Sink area was moldy.
2. Bathroom doors couldn't close shut, had to use the clothes basket to close it.
3. Pool was dirty, found cigarette buds in it.
4. There's 6 lifts in the building but we literally had to wait 10 mins for it(Poorly configured). Had to take the stairs a couple of times up and down(2nd floor carpark, and 10th floor room) .
5. Kids were running and yelling across the hallway at 12am ( this is not the hotels fault, but i had to mention). Also heard screams from kids throughout the day when in the private pool area from other units above.
6. The location of the hotel is a bit deserted in Bayan Lepas and the sea is very dirty at this particular place. (Stayed at a different hotel prior to this in Georgetown, seaview was much cleaner)

Overall experience : Not worth the money. Definitely did not meet the expectations. Won't return.
Partner
10/10
Exceptional
03 Jan 2020
Verified traveler
Overall, the room facilities and amenities are quite satisfying. Room comes with steam room, bathtub, and a private 1.2m plunge pool. However, the anti-slip mattress in the bathroom looks dirty and mouldy.
Leisure Partner
8/10
Excellent
30 Dec 2019
norfadzil syam

Ok la

Lack of staff during peak seasons, I had to wait 30 minutes for my luggage
Friends_and_family Family
6/10
Pleasant
30 Dec 2019
Norazah Che

So so so..

Over all this time the service not so good except the receptionist.I think they are short of staffs, no staff to sent our bags to the room,the pool dirty, no welcome drink, the breakfast also no so nice, not many choices and below my expectations..
Friends_and_family Family
10/10
Exceptional
20 Dec 2019
Farah
Excellent! I put remarks to inform this is my honeymoon trip, guess what i got complementary cake with beautiful decoration from the Hotel! Such a lovely experience ♥️
Friends_and_family Partner
10/10
Exceptional
15 Dec 2019
Verified traveler
The private swiming pool is great
Friends_and_family Family
8/10
Excellent
14 Dec 2019
mohamad
private pool
Leisure Family_with_children
10/10
Exceptional
14 Dec 2019
Verified traveler
The service this time round was excellent. Everything was attended to very quickly and done with a smile.
Friends_and_family Family
10/10
Exceptional
14 Dec 2019
Verified traveler
love it so much
10/10
Exceptional
30 Nov 2019
Verified traveler
I love the view of the sea and the pool in the room.
I don't like the early checkout time..
Friends_and_family Family_with_children
10/10
Exceptional
21 Nov 2019
Verified traveler
Plunge pool is unique n good. Room is spacious n well equiped.
Leisure Friends
8/10
Excellent
20 Nov 2019
VegasRon
This hotel was design for comfort and space. Only problem with this hotel is its isolation from Georgetown.
Leisure Self
10/10
Exceptional
20 Nov 2019
Andrew

Amazing premium hotel

I was on vacation with my spouse in Penang, and was amazed by the room upon entry. It's so beautifully designed, complete with facilities and the swimming pool & sauna in the balcony is truly out of ordinary.

Staffs are very friendly and helpful, and the beds were very comfortable. Breakfast buffet selection is varied and very delicious too.

Overall we had a very pleasant and memorable stay at the hotel, and we hope to stay in your hotel again on our future visit to Penang.
Partner
10/10
Exceptional
15 Nov 2019
Verified traveler
Private pool
Business Family
10/10
Exceptional
13 Nov 2019
Andi
Everything was excellent especially the staffs that attended to us during our romantic dining (Firdaus & 1 more guy which we didn't manage to capture his name). Which they could remember us throughout our stay & even our room number. Frontdesk staff, Raymond, was excellent too as he helped us out with our check-in and late check-out.
Leisure Family_with_children
10/10
Exceptional
08 Nov 2019
Verified traveler
Overall very nice..
Friends_and_family Friends
8/10
Excellent
27 Oct 2019
Verified traveler
Staff very friendly & polite. However there are 2 things i need to highlight. 1) Yellow stain on toilet cover. 2) Air-cond leaking in my room.
Leisure Family
10/10
Exceptional
19 Oct 2019
mohd
the hotel with private pool which absalutely good for family..no need to go to the main pool
Leisure Family
10/10
Exceptional
12 Oct 2019
Verified traveler
Staff are friendly & polite. In terms of facilites, steam room are not functioning.
Leisure Family_with_children
2/10
Poor
27 Sep 2019
Verified traveler
I was sold on the pool in each room, but they are disgusting. Rooms were dirty and had a bad odour. Breakfast was a disgrace. Hotel didn’t have my reservation in its system even though it was prepaid and kept me and my pregnant wife waiting in the foyer for nearly an hour
Leisure Friends
10/10
Exceptional
24 Sep 2019
Verified traveler

Awesome Stay

Room is very spacious and had a good sleep because of super nice mattress & pillows. Various facilities are provided and we're enjoyed with the various games. Overall it is a very pleasant stay and we'll definitely miss it.
Family
8/10
Excellent
17 Sep 2019
Verified traveler
Would like to suggest that during registration, guest should be informed of the breakfast traffic especially during peak season.
Suggested that aside from the notice that was placed near a pillar at the lobby, (which was not that visible) maybe the hotel could asked the guest to pre book their slots for the breakfast time to control better traffic. At least guest can plan their time to attend breakfast.
Leisure Family
10/10
Exceptional
12 Sep 2019
Verified traveler
Nice, clean and big room.
Good buffet spread
Family friendly
Leisure Family_with_children
10/10
Exceptional
11 Sep 2019
Ainon
Very good. Excellent. Just that its far from pening hill and other tourist place
Leisure Family_with_children
6/10
Pleasant
25 Aug 2019
N
Main attraction was the pool in the room. Unfortunately the services rendered at breakfast buffet was not pleasing. The same food was served on all the 4 days we stayed over. When we choose our own seats, as there were no one around to tend to us, the manager then came over and told us to seat at another location and not meant for 4 persons. We moved but realized he allowed another couple with a baby to seat the original table..Is 3 more than 4? It does not make any sense to us, the double standards, is it easier to push us around? The food available for room service was limited, expensive and unfortunately not nice, very salty. It was not on par to the hotel at port dickson which had more choices for room service. When there was a bad \"storm\" which rocked Penang, there was no announcement or assurance the hotel staff. The only advice given was stay in the room and the deck chairs outside were moving around in the wind which could blast the glass door and shatter it. We used our own common sense to bring all the chairs and table inside. Hotel not equipped to handle emergencies I feel.
Leisure Family_with_children
10/10
Exceptional
19 Aug 2019
Juny hartini
it was amazing staying here, unfortunately check in is 1500hrs and check out at 11aa.. but stil worth. brakfast is so good:)
Family
10/10
Exceptional
18 Aug 2019
Verified traveler
To bad .. cant go swimming in the hotel pool because of the weather ..but overall the room is outstanding .. my kids love it 😊
Leisure Family_with_children
6/10
Pleasant
16 Aug 2019
IvyNg
Room was big with attached pool and steam bathe. But amenities are not well kept as there was some green moss on the wall of the pool with foreign particles floating on the pool. Steam room was normal, nothing to rave abt.

Room and bath was very spacious.

Location is a bit far off from city center thus will recommend you booking a grab car to drive you to town. Will take abt 40-45mins to reach. Not much amenities around the hotel, so pls bring enough things if you don’t intend to leave the hotel
Leisure Family_with_children
8/10
Excellent
13 Aug 2019
Verified traveler
This hotel is away from Georgetown or other famous sightseeing locations. But, it had a good private swimming pool with well maintained conditions. The room was spacious and the dining options were adequate for 2 nights.
It was ubfortunate that we could not use kids paly area and the main pool due to the maintenance.
Friends_and_family Family_with_children
8/10
Excellent
28 Jul 2019
AT
The cleanliness can be further improved. It was clean in general, but there were places where we opened a cabinet / drawer, some unpleasant smell came out from it.

The steam room was not hot enough and took a long time to heat up.
The pool was very cold...we ended up not using it while we were there. A pity really, because I booked this hotel especially for these 2 inroom facilities but they didn't meet my expectation.

On the other note, the staff were friendly, the food in the restaurant was great. My son enjoyed the indoor kids playground too.
Leisure Family_with_children
6/10
Pleasant
20 Jul 2019
Mohd Anuaruddin

Needs Maintenance

I went for a business trip from overseas and stayed at this hotel to have some refreshed time. However, the hotel need to fix the following:

1. Replace or fix broken furniture and equipment
The furniture had some cracks in the cabinet and the shower head in the bathroom fell down when I was taking a shower. Luckily, didn't hit my head. They should fix the furniture which seems a little old.

2. Maintain the sauna and pool area properly
The sauna was not functioning and there was no manual on how to operate the sauna. Maybe they have but I did not found one. I found a cigarette on the pool area in my room. At night the pool had no lights and it is quite scary swimming looking at the ocean because you cannot see anything.

3. The staff at the breakfast dining area should be more alert
Because we are local Malaysian we were given seat outside the dining area eventhough there are empty seats in the dining area at the breakfast dining hall.
Some cooking staff were singing during their work which looks very unprofessional.

Good Part:
I enjoyed the inroom pool and the ocean view was calming. The concierge was very polite and they gave me a lot of tips for local area.
The bed was very comfortable.
8/10
Excellent
14 Jul 2019
Verified traveler
Enjoyed the pool, the food on offer for breakfast and room service was average
Leisure Family
8/10
Excellent
05 Jul 2019
Verified traveler
Balcony pool, nice large beds and powerful shower. Very spacious.
Leisure Partner
2/10
Poor
04 Jul 2019
Bernard

Very disappointed with the service.

The rooms to the lobby to the breakfast is not that ideal to perfect. Worse part left a watch in the room and try calling them from 12pm after checking out till my flight at 3pm there no one interested in returning my call or update me at all. So you can have a better choice else where than staying at this property.
Partner
8/10
Excellent
15 Jun 2019
Verified traveler
Overall good , cleanliness can be improved . Breakfast buffet overall ok too
Leisure Family_with_children
8/10
Excellent
12 Jun 2019
Guna
The only minus point about this hotel is that it is far from all the major tourist attractions like George Town and Air Itam. However, it is only 10mins away from the airport by cab.
Family
10/10
Exceptional
12 Jun 2019
KY
Clean hotel with nice staff. Free complimentary refreshments too !
Leisure Family
6/10
Pleasant
09 Jun 2019
Verified traveler
I paid for 4 persons amenities for 2 days. First day they provide us for 4 persons share. But on the second day, only 2 persons share were given. After taking the bathrobe to wash, they never replace back another set for us.
Leisure Family
10/10
Exceptional
07 Jun 2019
NHMI
I hope that Lexis can provide more set of shower gel, shampoo, conditioner etc according to number of guests registered for the room. One set is not enough for 4 guests registered in the room.
Leisure Family
10/10
Exceptional
07 Jun 2019
Robin

Ideal accommodation for holiday

If you looking peaceful environment than this place is recommended . Service and breakfast is perfect. Cleanliness no complaint. My children enjoyed their stay here.
Family
8/10
Excellent
06 Jun 2019
Verified traveler
Big and spacious bathroom good view of the sea view
Leisure Family
10/10
Exceptional
31 May 2019
Verified traveler
Spacious,clean,comfortable and good service
Leisure Family_with_children
6/10
Pleasant
26 May 2019
Verified traveler
Does not allow late check out.
Overall, experience is good.
Leisure Partner
10/10
Exceptional
20 May 2019
Verified traveler
it gave my family privacy to enjoy the swimming pool & anemities
Leisure Family
10/10
Exceptional
17 May 2019
Eric
Far from the crowded place. Near to the airport. With grab available is easy to travel place of interest in penang island.
Leisure Family
8/10
Excellent
08 May 2019
Kurk
Everything was ok. But the shower room, toilet and sauna doors cannot be closed properly. No lock shouldn't be issued if the door can be closed properly. Tq
Leisure Family_with_children
10/10
Exceptional
07 May 2019
KY
The pool in the balcony was great for kids, I can relax in the air con room while watching my girl played in the pool. The view from the balcony was stunning and the room was spacious. Staff always friendly, accommodating and helpful, whether is at the front desk or the cleaner. Location is a bit far from Georgetown, but they do offer free shuttle to Queensway Mall and Prangin Mall, and we just take Grab car back hotel whenever we want.
Leisure Family
10/10
Exceptional
23 Apr 2019
Verified traveler
Nice & Comfortable.
Leisure Family_with_children
10/10
Exceptional
19 Apr 2019
Verified traveler
My kids really enjoyed their stay here.. I especially love the sauna room.. Very convenient since it's in our hotel room.
Friends_and_family Family_with_children
6/10
Pleasant
14 Apr 2019
Chee
Great location for good local seafood and PIA airport. Easy to get uber. Building is a bit dated considering this is a new hotel. Need to improve on maintenance.
Family
8/10
Excellent
11 Apr 2019
Verified traveler

2 small improvements could be made

Everything was great except:

The room was a little dark. The indirect lighting while soothing and relaxing did not provide quite enough to get any work done.

There was no place ti sit in the pool. While I did sit on the edge of the pool and dangle my feet in, I did not go into the pool because there was no place to sit. If I wanted to sit in the pool and just enjoy the view for a while I could not. Why to into a pool where all you can do is stand there?
4/10
Poor
31 Mar 2019
Verified traveler
The property itself is good. But I’ve booked the property at expedia at a very high price. Found out others offered much better price. Disappointed withe the overprice hy expedia. The property is good
Leisure
10/10
Exceptional
29 Mar 2019
Roslee
Good value for money
Friends_and_family Family
4/10
Poor
20 Mar 2019
Verified traveler
The service at the receptionist is not friendly. I am pregnant with 30 weeks and I request to get the room at 12 noon, they didn't even check then rejected me straight. Found cockroach in the hotel toilet. Floor are not clean with stain. Swimming pool in the room with a lot of small insect swimming. Fridge is not cold and can't adjust temperature.
Leisure Partner
8/10
Excellent
16 Mar 2019
Andre
Nice view from the room. Big and spacious, good for couple or family.
Leisure Partner
10/10
Exceptional
10 Mar 2019
Dave
Everyone so friendly and helpful its unbelievable. Stayed 10 days and wish it was 20. Breakfast buffet variety and quality is amazing from European, American, Japanese, Malay, Chinese, Korean and Asean in general.

The rooms are spotless as is the in room steam room and plunge pool. The towels and linen are plush, soft and new.

The main pool is great as not too much sun, we hate sun.

Fantastic local food around the area, with free shuttle to Queensbay Mall which has great local and International eateries. Massages at the mall is only a fraction of what you pay at Batu Feranghi tourist traps. 2 hours MR116.

Fantastic people, fantastic food, fantastic location. The seafood restaurant on beach behind the hotel is great and reasonably priced.

A Grab car to Georgetown Little India or Penang Street China Town is only around MR20.

Highly recommended, will return.
Leisure Partner

Location & surroundings

Lexis Suites Penang
28 Jalan Teluk Kumbar, 221, Pulau Pinang, Malaysia

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