Amari SPICE Penang

8/10

Excellent

12 Apr 2026

Thomas

Facility is 4.5 or 5 star. Management questionable. No real how water for the showers. Could not use pool for two days due to poor water clarity. No signs on this either!

6/10

Pleasant

11 Apr 2026

Thomas

This is a 4.5-5 star hotel. Room is very nice but pool was out of commission for two days and no sign. Very murky water and no urgency to fix it. Other issue is the lack of warm water for a shower. I would think easy to fix ... management?

Business

10/10

Exceptional

04 Mar 2026

adil

Spa was really good. Food too

10/10

Exceptional

31 Dec 2025

Azran Ab

Checked in was very smooth, \"Yaya\" from the checked in counter was very helpful and she even call the room to check is everything ok. Breakfast spread was superb. The only setback was the pillow for my 4 nights stay, to soft, maybe hotel can invest for a better pillow, a bit firm should be nice.

Family

8/10

Excellent

21 Dec 2025

Douglas

The lobby feels fresh and luxurious, making a great first impression. The check-in desk is large and efficient, and the receptionist who assisted us was very nice and helpful. However, two other staff members were giggling throughout our check-in, which felt unprofessional—especially since there is plenty of space behind the desk for chatting and laughing away from guests.

The room itself was spacious and comfortable, though the mattress was a bit too firm for our liking.

The buffet offering a great variety of dishes with excellent taste. It would be even better if empty dishes were topped up more frequently.

Partner

10/10

Exceptional

10 Dec 2025

Jorilyn Fetalino De La

Clean room, excellent respectful staff, wonderful service, great selection of foods

10/10

Exceptional

22 Nov 2025

Sharon

Great options for breakfast. Large varieties. Specially loved the beverages. I had excellent

10/10

Exceptional

20 Nov 2025

Choon Qi

I left my power bank in the hotel. The staff actually text me and told me about it. Luckily I am still around to go back and collect it. I was amazed by the honesty where I don’t think other hotel will even bother to inform me. The room was clean, big and comfortable and they serve a wide variety of choices for breakfast. Not forgetting the friendly and honest staffs Highly recommended to stay in this hotel. Excellent service!

Business

8/10

Excellent

10 Nov 2025

Michele

Lovely comfortable room. Not far from airport.

10/10

Exceptional

07 Nov 2025

TEOH

New hotel, clean lobby, rooms, amenities. Friendly staff. Near food and convenience store. Short drive to the airport.

6/10

Pleasant

04 Nov 2025

Adriano

Restaurant is quite poor, food quality not up to standards, always cold, same for bar, table dirty and my “non smoking room” was actually a smoking room

8/10

Excellent

03 Nov 2025

Chan

Front desk staffs are couteous

Business_and_leisure Partner

10/10

Exceptional

02 Nov 2025

Claudia

Nice hotel, excelent service and good masages

Business

10/10

Exceptional

29 Oct 2025

Palaniappan

Room is very good

Business Self

10/10

Exceptional

29 Sep 2025

Allen

You have a staff member called Aslin, from the moment I arrived he is asking for more money than the service actually costs. 40rm for taxi grab service is 10rm

Leisure Self

10/10

Exceptional

20 Aug 2025

Joanne

It’s a great place to rest for a couple of days before the next flight. The food was good, staff was friendly and helpful, and there’s a great little spa (very good massages). The pool looked nice but the water was quite cloudy when I swam, so that was a little worrying. It meant that the pool wasn’t cleaned or properly chlorinated. I would stay again.

Leisure Family

10/10

Exceptional

02 Aug 2025

Verified traveler

The place is surprisingly good, totally over my expectations,

Business

10/10

Exceptional

31 Jul 2025

ANITA

The hotel was so clean, we enjoyed our stay. The restaurant buffet seafood dinner was amazing, we thoroughly enjoyed our stay, staff were very friendly, would highly recommend to anyone.

Leisure Friends

10/10

Exceptional

28 Jul 2025

ANITA

Very pleasant stay, rooms soo clean, staff so friendly and clean towels, breakfast amazing, pool good, spa very nice. It is soo nice that we came back from the other property we had booked.

Leisure Friends

10/10

Exceptional

05 Jul 2025

ranju

We stayed here for two days, and it was an excellent place to stay. Everyone was super friendly and helpful.

Leisure Family

8/10

Excellent

21 Jun 2025

jessie

Breakfast service can be improved.
1st day - over easy eggs were with broken egg yolk
2nd day - no more egg at 830am
3rd day - I was told how to order my eggs when he is not listening when I place my order
4th day - over easy eggs were burnt in 1 side and with broken egg yolk
Very disappointed

Business

10/10

Exceptional

22 Mar 2025

Ji

Not able to cross the street to reach 7-11 since there is no pedestrian cross walk nearby

Business Self

10/10

Exceptional

13 Mar 2025

Joshua

Idea business stay hotel

Good hotel for business trip as it has a good table for your working with your laptop.

Business

6/10

Pleasant

11 Mar 2025

Alan

Restaurant Service is bad

Business

10/10

Exceptional

01 Mar 2025

Eric

Chambre est superbe est très fonctionnel, excellent lit, Télé, machine à café et bien isolé pour le bruit.

Business Self

10/10

Exceptional

19 Jan 2025

Claudia

Loved this hotel!

Business Self

10/10

Exceptional

14 Jan 2025

Claudia

Nice property and good location

Business Self

10/10

Exceptional

10 Jan 2025

Joshua

Amari Penang

Good 5 stars hotel to stay for business trip in Penang. It is near the Industrial area and the airport.

Business

6/10

Pleasant

23 Dec 2024

Verified traveler

Value for money except poor accessibility to nearby restaurants or food court

Business

10/10

Exceptional

17 Dec 2024

C A

Nice stay, breakfast was just ok!

Friends_and_family Family

10/10

Exceptional

15 Dec 2024

Teh Soon

It's still new and nice, please keep it up.

Leisure Friends

10/10

Exceptional

12 Dec 2024

Joel Kreger

Convent to airport

Business Self

10/10

Exceptional

04 Dec 2024

Greg

The staff at this hotel is professional and helpful. Highly recommend staying with this team

Business Self

10/10

Exceptional

10 Nov 2024

Mili Tim Yee

Very comfortable

Leisure Family

10/10

Exceptional

09 Nov 2024

Mili Tim Yee

Cozy

Leisure Family

8/10

Excellent

21 Oct 2024

Yun Foo

Must improve the noise protection .

Sounds protection no good , can hear all the noises all surrounding from the room , especially at midnight .

10/10

Exceptional

17 Oct 2024

Kaixiang

.

Business Self

10/10

Exceptional

10 Sep 2024

Jen n Heng

Sound proof needs improvement

Business

10/10

Exceptional

06 Aug 2024

SIN TENG

It would be perfect if the hotel also has a steamroom or sauna

10/10

Exceptional

21 Jul 2024

Che Tou

Nice hotel, with a nice buffet breakfast

Business Self

8/10

Excellent

07 Jul 2024

Noor Werza

Nice and safe hotel with great dining options. Staff and service were excellent.

Leisure Family

8/10

Excellent

20 Jun 2024

Min Ming

A good stay and nice food hotel in Penang

Good

Friends_and_family Family

10/10

Exceptional

18 Jun 2024

Seng Hooi

Near to Pantai Hospital, convenient visiting.

Business Self

10/10

Exceptional

17 Jun 2024

Joshua

Great staff!

Amazing staff that helps me to arrange connecting room for my kids and myself. Appreciate the extended help although there is no guarantee that I’m able to have a connecting room.

Friends_and_family Family

10/10

Exceptional

07 Jun 2024

Alan

great stay

Very well managed hotel with very good condition.

Business

10/10

Exceptional

28 Apr 2024

Ronnie

Very friendly staff at front desk and quick check-in and check-out.

Business Self

10/10

Exceptional

14 Apr 2024

Cheng Ean

Nice hotel and very confirm for the stay

Friends_and_family Friends

8/10

Excellent

01 Apr 2024

TOSHIAKI

Good hotel but the shopping center and/or restaurant arround is limited.

8/10

Excellent

24 Mar 2024

Michael

Friendly staff . Nice view and spacious , clean room with good facilities. Great to have a coffee machine in the room

Leisure Partner

4/10

Poor

22 Mar 2024

Jeremy

Fall hazard after shower

Not so good. Water flows out from shower area to bedroom when just taking normal shower. Happens every time. Not my first stay and definitely has happened before.
Fall hazard as the floor in bathroom and just outside bathroom are glossy tiles that are very slippery when wet.

Business

8/10

Excellent

22 Mar 2024

phang

A clean and nice hotel room. Cozy and the room details are greats.

Leisure Partner

10/10

Exceptional

02 Mar 2024

Joshua

Love the gym

Been loving this hotel since they opened somewhere in Nov 2 yrs ago.

Love the gym and staff friendliness.
Very good location to access nice restaurants with walking distance

Business

8/10

Excellent

01 Mar 2024

Jun

So far so good.

Business_and_leisure Family

8/10

Excellent

26 Feb 2024

Wai chuen

Chap Goh Mei in Penang.

Location near airport. Amari is a nice & comfortable hotel with good food court around called Pisa Food Court.

Friends_and_family Family

10/10

Exceptional

17 Feb 2024

Allan

Great place. Like almost all of urban Malaysia, walking is treacherous. Use Grab instead, unfortunately.

8/10

Excellent

04 Feb 2024

CHA MIN

Have requested a NEW iron as the existing iron in our room seem rusty and front part is broken and have some dirt on the iron surface, so my dress almost damage because of the broken part.
The shampoo, conditioner, body wash and toothpaste never replace a new sets as it almost finish.

Business

10/10

Exceptional

04 Feb 2024

Joshua

Pleasant stay

Pleasant stay

Business

8/10

Excellent

22 Jan 2024

Ravi

Nice convenient location close to airport , convention center and tech companies.
Clean and comfortable, staff was excellent.
Not much shopping around. Shower was barely warm.

Business Self

10/10

Exceptional

21 Jan 2024

Chantal

Le confort parfait

Hôtel près de l'aéroport. Chambre spatieuse et surtout très confortable. Loin des lieux touristiques mais parfait pour repos et voyage d'affaire.

Partner

8/10

Excellent

18 Jan 2024

Eng Swee

Convenient. Very near to airport but the traffic condition is havoc during peak hours. So need to give time allowance if catching a flight. Overall quite a nice hotel.

6/10

Pleasant

06 Dec 2023

Winnie Wei Li

The concierge service was to be complained. I have honestly never stayed in a hotel with such bad Concierge service, especially the person in charge of the Concierge were rude and not doing his work properly . We couldn’t find our hand luggage in our room after checking in . We were worried as we have some important costume inside which need to be use for performance the day after. None of the people in the Concierge know where they put it., and only after 30 minutes of searching they found in a secret cabinet inside the room . The supervisor then speak out rudely to my friend, he said :” what’s the big fuss about this ? You don’t have gold in your hand luggage , you have only dress. !!” Point is , we never told him there were dress inside ! So we assume he must have looked into our luggage before he send over and hiding it in the secret cabinet instead of putting it out in where it should be .

10/10

Exceptional

06 Dec 2023

PeiVen

The staff, Sheng En, from the reception desk was extremely friendly and courteous.

Leisure Partner

8/10

Excellent

20 Nov 2023

Rasliza

It was near the airport and quite a number of eateries nearby. No shopping mall around though. The lifts didn’t work throughout our 3 nights there due to some issues with the water pipes. Imagine going up and down the stairs :( However, we were given complimentary breakfast as compensation.

Business_and_leisure Family

8/10

Excellent

15 Nov 2023

Rajasundari

The property was very comfortable.

Business Self

6/10

Pleasant

23 Oct 2023

Jivanaa

Hotel rooms used yellow light making it dark and dirty. Bed sheets had stains and toilets had mould. Even the toilet paper had ink on it. Will not come here again.

10/10

Exceptional

06 Oct 2023

howchee

friendly staff

Business_and_leisure Friends

8/10

Excellent

03 Sep 2023

Teh

24 hours gym
nice variety of breakfast
- no kids club
- mattress is too soft
- car park is \"opened\" to public and is unguarded.

Leisure Family

10/10

Exceptional

19 Aug 2023

Chiu Siong

Window facing the main road need to be sound proof

10/10

Exceptional

30 Jul 2023

Norella Chiew Tong

This hotel has direct access to the SPICE Convention Centre and was most convenient. Breakfast was good although no change
However, transport only by means of GRAB.

8/10

Excellent

28 Jul 2023

Alexander

Nice hotel, bad bedding.

Nice architecture and interior design. Room was large and well appointed.

Unfortunately, the king mattress and pillows were extremely soft. Could not sleep well and woke up with a bad backache.

Business

10/10

Exceptional

18 Jul 2023

Goh bee

YES

8/10

Excellent

16 Jul 2023

Mansoor Bin

It was good & pleasant stay.
Breakfast spread was superb, many varieties.
Hotel staff was attentive & responsive, especially Ms. Balqish (front office)

Business_and_leisure Friends

10/10

Exceptional

16 Jul 2023

Lvis

👍

Leisure Friends

6/10

Pleasant

11 Jul 2023

Gim Hong

New & clean hotel. Lots of parking available (FOC) check in staff need more improvement