Name: Sherwood Arms Motel
Address: 32075 Holiday Ln, Running Springs, US

8/10

Excellent

03 Aug 2026

Kandy

It was a cute cabin like motel. The fan did not work though and there was no AC. Double check the pans before buying food to cook. We had 2 frying pans but not a boiling pan so we had to buy one. Over all the stay room was cozy and a great place to stay.

2/10

Poor

26 Jul 2026

Monique

They had no ac at all during summer ?? How is that livable the room was so damn hot i couldn’t even be in there at all asked for an refund immediately and they refused they took my money for the whole weekend that I didn’t even stay at . Scammers I am reporting I have proof . Be ware don’t stay here!!!

10/10

Exceptional

23 Jul 2026

sage

Awesome little cozy motel run by an even cooler guy! 10/10 spot to stop for the weekend. Plenty of space in the larger units and nice and quiet outside. Just within walking distance is a few places to eat and shop

2/10

Poor

13 Jul 2026

Larina

Upon checking in, Staff would not honor the price given by Expedia. I gave my credit card and the name on the receipt was not mine. He took a while to fix it but I still don't know if i was charged twice. The room was okay but the towels were filthy - as if someone had cleaned their shoes. There were no pillowcases, just pillow shams. I stripped them from the pillows and put towels under our heads. The room was so hot it was difficult to sleep and with the loud guests next door doing late night drug deals, that we could hear we could not wait to leave. We were not expecting much but clean towels and bedding is a definite requirement.

Partner

4/10

Poor

08 Jul 2026

Dustin

Friendly staff but unfortunately not much else good to say. Property is not well maintained and room was unclean (despite powerful Febreeze smell). The blinds and vents had deep filth on them. The towels had brown marks on them. Would not recommend or return.

Self

6/10

Pleasant

06 Jul 2026

Angelica

Good location close to the center of town. Bed was comfortable and it was nice to have our own private balcony.

8/10

Excellent

05 Jul 2026

Darren

To begin with, our expectations were low going in. A hundred a night on 4th of July weekend, so we took a chance.
It was OK, it served the purpose. It was clean for the most part. The property is OK. It could use some basic maintenance and a little landscaping wouldn't hurt but it is in the mountains after all.
The room was pretty big so that was nice.
So the question is: would I ever stay there again? Possibly.

Partner

2/10

Poor

03 Jul 2026

Tristen

We unfortunately couldn’t stay the night and ended up leaving.
When we checked in, the employee repeatedly asked us to leave a good review, which struck me as odd considering the condition of the room. The room had an overwhelming cleaning chemical smell that never went away, even after leaving the windows open for several hours. The floors were sticky from what appeared to be too much cleaning product, and when we pulled back the comforter there was no fitted sheet on the bed—just a top sheet over the bare mattress. To top it off, the ceiling fan/light repeatedly turned itself on while we were trying to get settled for bed.
We contacted the motel the next morning to request a refund. They told us refunds for third-party bookings had to go through Expedia. Expedia reviewed the situation and issued us a full refund.
My advice would be to spend less effort asking guests for good reviews and more effort fixing the simple things that create them. Use less cleaner so the room doesn’t smell overpowering or leave the floors sticky, make sure every bed has a properly fitted sheet, and verify that everything in the room is functioning before guests arrive. Those basic details would make a much bigger difference than asking for five-star reviews at check-in.

Partner

6/10

Pleasant

29 Jun 2026

Bruce

The bed had no sheet under the cover. The heater did not work.
The room was clean. The staff was amazing, very helpful. The location is perfect. Hopefully, the new owners will invest in amenities. Overall would stay again.

Friends

2/10

Poor

28 Jun 2026

Steve

I had high hopes, but it started off pretty poorly with an extremely uncomfortable couch that didn't face the TV that didn't work very well. It was internet streaming only and you could only get a few free channels. Then they would freeze every 5 minutes. This room is under the caretakers, so when he walks you will absolutely know it. We gave up on the tv and I took a shower with no wash rags because there weren't any. Then went to the beds to find that though they had been made (sort of) they were certainly not clean. One had so much hair in it that a dog may have slept in it. I don't expect much, but I do expect the bedding to be washed. I wasn't going to sleep in a bed of hair and who knows what else, so I slept on the uncomfortable couch. The next day we were so short of sleep that we decided not to go back for the second night and went home early. Don't go here. Stay at Arrowhead Tree Top. It costs more but that place was great.

Family

8/10

Excellent

24 Jun 2026

Jaydaly

Room was very clean, very quiet and peaceful. The guys was very helpful and nice

Partner

2/10

Poor

18 Jun 2026

Marisela

For starters, I arrive to the lobby and the clerk is on the phone in his room off the lobby and tells me with his gestures that he will be right with me. He continues his call for at least 5 minutes and it is not business related. he is friendly but does not apologize for the long delay checking me in. I check in to the room it has a small full size bed (not listed in the ad). no a/c, and there are large cracks in the walls. When I go to use the restroom, there is hair all over the wall, The shower cover falls off in the middle of my shower and the tile is cracked and cuts my foot. There is a broken coffee pit in the room with no coffee supplies. When I ask the clerk if I can cancel my second day at the hotel, he declines it and says I had to have given 24 hour notice. the room was nearly uninhabitable and the amenities are non-existent. It appears to be just above the bates motel. I would NEVER recommend staying at this hotel.

Friends_and_family Family

2/10

Poor

29 May 2026

Esther

I booked this place 1 month before our stay. There was parking nearby. We stayed in #6. We got to the motel around 7pm to check in and the room wasn't ready because the cleaner called out and could not be reached. The man at the front desk cleaned our room for us after we asked him to because we didn't have another place to book since it was so late. In terms of the room/kitchen overall, it isn't well kept and TV doesn't connect to the wifi for us to watch youtube. We decided to stay here for our trip to big bear thinking it wasn't that far away, but with the windy roads, I'd stay somewhere closer to big bear instead. The beds were really soft, no bedsheet for the sofa bed, and fridge is very old. The shower doesn't work properly, when you want to turn on the shower, there is water gushing out half from the shower head and half from the bottom. The man at the front desk was the only one working so he kept getting phone calls after phone calls and he tries to service everyone he can. The only good thing about this place is the staff servicing our needs.

Family

2/10

Poor

25 May 2026

taneisha

We arrived for check in and was told room was not ready that we had to come back at a later time, waited over 2 hours, then came back to check-in and the power was out and was told wasn't sure when the power would come back on.

2/10

Poor

24 May 2026

Omar

terrible

10/10

Exceptional

19 May 2026

matt

Amazing

10/10

Exceptional

18 May 2026

Everardo

Best sleep I gotten in a long time

Self

10/10

Exceptional

16 May 2026

matt

Amazing

4/10

Poor

21 Apr 2026

Paul

No heater thats not good

Self

10/10

Exceptional

05 Apr 2026

Lady Destiny

Kindness hard working motel and people

10/10

Exceptional

23 Mar 2026

matt

Amazing

Friends

10/10

Exceptional

21 Mar 2026

matt

Everything was perfect!!

Friends

10/10

Exceptional

11 Mar 2026

Leon

Excellent value for the location. Check in was super easy and friendly. I’ve stayed here before and will again.

Self

10/10

Exceptional

09 Mar 2026

Molly

Cute vibe

10/10

Exceptional

08 Mar 2026

Richard

Parking and check in was a breeze. Cute little town next door.

Pet

10/10

Exceptional

08 Mar 2026

Gladys

Parking was good and the room was so clean and it was nice

Partner

6/10

Pleasant

28 Feb 2026

Lorenzo

As a 2 star motel you get basic a accommodation and that's understandable. The room was comfortable enough, however it was a little bit worn out. For example, the floor was damaged in several areas, causing potential hazard, the cabinet drawers seem to easily fall out, and the lamp shade in the living room was missing and replaced with a sheet of paper (!). Additionally the coffee maker was missing the filters and one of the beds didn't have sheets... Overall it wasn't dirty, but basic things like vacuuming the rug in the living area must have not been done in a while.

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Wilson javier

It was really good be there, that place is wonderful, I had big space to rest and also I got comfortable all things were, clean, recommending everyone to visit that motel.

Friends

6/10

Pleasant

23 Feb 2026

Karrie

Posting a fair review. We were promptly greeted & checked in quickly. There was a huge snow storm the week we stayed & you had to climb on top of mounds of snow to get to the room. He was very nice & let us in & gave us a small piece of paper with the wifi information & door code. Upon entering the room, it smelled nice & clean. The kitchenette area was simply stocked with the bare essentials. The unit was very clean. The biggest con was the heater wouldn't turn on, we asked the same man for help, he came in wiggled on some cables & said it was broken & came back with a portable heater. After about 30 mins, it wasn't warming the room! We were freezing, it was 24° outside. We returned back to the office & the man gave us his personal heater. This worked! Had he not given us the second heater, this room would have been completely unacceptable. They were sold out & had no other units available. Overall, for the price the unit had everything you would need for an overnight stay.

Partner

10/10

Exceptional

20 Feb 2026

matthew

Perfect stay for a day of boarding. Cleam room , comfy bed and heater works.....front desk was great, even helped me dig out of the snow...great place great people

Self

8/10

Excellent

18 Feb 2026

Jennifer

My check in was at 3pm and the room was not ready untill 5pm. The room I booked smelled like smoke decipite it saying no smoking was allowed. There was some missing pecies of floor wood on the floor. There was one bathroom in the bedroom but no other one. To go to the bathroom you needed to enter the bedroom. I could see why this could be annoying. the oven handle is broken, the coffee machine is broken and the rooms smelled like smoke. I did like how big it was. This hotel reminds me of when people turn office space into hotels or living arrangements. nice staff, clean for the most part, I honestly would stay here but bring my own kitchen utensils. One last thing there is not curtains on the kitchen and the bathroom. The bathroom is covered by a board and the kitchen is see through even the first door windows you can look into the hotel. This was very creepy and errie at night.

Friends

2/10

Poor

09 Feb 2026

Kim

Floors are heaving and broken. It’s super unsafe to walk in our room. We stayed in room #6. It makes me wonder if all the rooms are like this

Leisure Family_with_children

6/10

Pleasant

08 Feb 2026

Sarah

safe and warm but run down and in need of repair

6/10

Pleasant

08 Feb 2026

Robin

Check in was quick and easy. Front desk walked me to my room. The room itself is very basic. There was a dirty sponge left in kitchen. Good for a 1 night stay but nothing more

Leisure Self

2/10

Poor

01 Feb 2026

Victor

The bed was not a queen size bed as stated mildew in the shower room, no paper towels in the room very disappointing

Friends_and_family Family

6/10

Pleasant

31 Jan 2026

EDIE

There was no blow dryer in the room. There were no lights by the side of the bed. The bed was a double (a little small), when there was plenty of room for a queen in room 2.

Friends_and_family Family

6/10

Pleasant

31 Jan 2026

dor

Good staff. Room was ok not that cleaned not a lot of pots and pans to make stuff. Coffee maker was not good

Leisure Family

10/10

Exceptional

22 Jan 2026

Frankie

Had room 9. Best room with deck in corner spot of location

10/10

Exceptional

06 Jan 2026

Ryan

It was a good stay.

6/10

Pleasant

06 Jan 2026

Angela

Came at 6pm and room wasn't cleaned yet. All the furniture is SO cheap and minimal money put into it. Could be such an adorable place with some creativity added to the design and style of it. Old but luckily new windows, that were unfortunately open so the room was freezing. Luckily the heater worked great. Got to checkout at 12pm because of the super late checkin. Parking is tricky but it's close to everything.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Daniel

Cold but inexpensive

10/10

Exceptional

01 Jan 2026

Jacqueline

It was a great night spent there

Leisure Pet

10/10

Exceptional

30 Dec 2025

Kylie

Wonderful spot to stay for the night

Leisure Partner

10/10

Exceptional

29 Dec 2025

Mariana

Great stay the room was clean and had many amenities.

Leisure Friends

10/10

Exceptional

07 Dec 2025

Ramiro

The room was very basic as expected but very clean. The bed is a bit small for two people but comfortable. We had a long sleep night, which we needed after a long day of outdoor activities and we woke up quite rested and refreshed.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Sophie

All good! The heater gave off a very strong gas smell, but besides this all was good condition and clean and a very pleasant stay :)

Leisure Partner

2/10

Poor

05 Dec 2025

Daniel

Dirty and broken areas

Leisure Partner

10/10

Exceptional

04 Dec 2025

Hiroko

It was more like an apartment than a hotel, in that there was a separate bedroom, kitchen and living room area, which was nice.

Leisure Family

10/10

Exceptional

02 Dec 2025

Kyle

Full utilities kitchen . 😁👍

Leisure Family

10/10

Exceptional

26 Nov 2025

Dawn

Very relaxing and clean

Leisure Partner

10/10

Exceptional

23 Nov 2025

Nelson

Todo estuvo confortable buen lugar para pasar un rato en la naturaleza, muy amable el personal!! Volveré

Leisure Partner

10/10

Exceptional

18 Nov 2025

Axel

Las comodidades

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Luis

Room is always spotless and yes the staff is super nice. I enjoy staying here with my family.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Lady Destiny

Very beautiful abd very quiet ! Love everything about this olace and they have everything you need ❤️

10/10

Exceptional

02 Nov 2025

Hanh

Definitely will rent this property again! Cute and spacious room. The manager was very friendly and helpful. Thank you for hospitality.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Brooklyn

All round amazing experience!

Partner

10/10

Exceptional

20 Oct 2025

destiny

Very quiet and beautiful

8/10

Excellent

18 Oct 2025

Nelia

The receptionist was pleasant & helpful. Our room was clean, quiet, fairly well-appointed with nice views of the forest. The only set back is the double bed; too small for 2 people; the room may have been set up for 1 as the dishes only had one cup, glass, plate, bowl, etc. Overall, this real gem in Running Springs is highly recommended.

Partner

10/10

Exceptional

13 Oct 2025

Jennie

Really cute place to stay. Excellent professional kind staff. Diner in walking distance for breakfast.

Business_and_leisure Partner

6/10

Pleasant

06 Oct 2025

Kirk

Room was average and overpriced, considering the dated quality. Manager said they will be renovating in the near future. Fireplace is non-functional and contains a silly, plastic log insert with a flickering light. Entry door looks to have been smashed open with only rudimentary repairs.

Partner

2/10

Poor

27 Sep 2025

Mary

My husband and I are not terribly picky travelers. This establishment had a 7.3 rating I believe. It should’ve been a 3.7 it makes us not want to trust your ratings at all! I took some pictures that I can send you if you wish
The manager/owner was a sweet person trying to make a property sustainable. It seems that he’s working with a very limited budget. We wish him all the luck. The property has a lot of potential.
We booked for two nights that were nonrefundable. We spent one night and left very very early in the morning because it was just not a place that we could stay any longer. We do not want our money back. We just want Expedia to be more accurate on their ratings!

Leisure Partner

8/10

Excellent

26 Sep 2025

phuong

Location, location, location.

Leisure Self

10/10

Exceptional

21 Sep 2025

Claudia

It was a great location beautiful big cabins and fantastic price

8/10

Excellent

06 Sep 2025

Julia

We wanted mountain rustic, cozy, clean and walkable to a atore or restaurant. It had a great size kitchen to cook in or store our food until the next day. The owner, host was communicative and very welcoming. This is a motel i would stay at again.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Crystal

Our stay at Sherwood Arms Motel was worthwhile! After our first night, we decided to stay another night and Syed (Front office) made it an easy transition for us! He ensured we were accommodated, comfortable, and pleased. We stayed in room 8 and 9 and can definitely say that it was better than a hotel (made it feel as if we were luxuriously camping). Close to Lake Arrowhead, convince store, gas station, diners, etc. Highly recommend and will be back :)

Leisure Partner

10/10

Exceptional

02 Sep 2025

Denise

It was in the forest very soothing and calm peaceful.

Leisure Self

10/10

Exceptional

01 Sep 2025

Verified traveler

Great Value

We enjoyed this quaint space just for two. The place was clean and the new manager, Syed, was most hospitable. He took a special effort in making sure we were well taken care of, and embraces his work with pride and joy. We will definitely come back!

Friends_and_family Family

8/10

Excellent

01 Sep 2025

fidel

Cozy

The stay was quiet and peace. The romantic suite room I love it. Was large and cozy. Syed gave the best friendly customer service had problems with the WiFi and he got it fixed asap. Will be coming back.

Partner

4/10

Poor

31 Aug 2025

Camila

The bathroom was dirty, it was coffee on the machine (who knows since when) you could smell weed.
Very disappointed

Leisure

4/10

Poor

19 Aug 2025

kevin

The hotel is in downtown Running Springs and is very walkable. Most of the stores are closed except for the market. The floor of the hallway is cracked and could be a hazard cutting people's feet as we are asians and walk barefeet inside the room. The outside door handle is not latchable.

Leisure Family

10/10

Exceptional

18 Aug 2025

Steven

Nice chill spot to stay

Business_and_leisure Self

2/10

Poor

17 Aug 2025

Karen

Terrible Place

We booked a double bed with kitchen for a family of 4. Upon arrival we were told the room we booked had plumbing issues & we couldn’t check in to that room. The front desk person told showed us two other rooms & said he would honor the same rate. Both rooms he offered us were downgrades from what we booked. The first room didn’t have a kitchen (we booked with a kitchen with the purpose of using it) it had one king bed, I let him know we need two beds which is why we booked a double bed room. He showed us the second option witch had a kitchen but the place had one queen bed. I asked if they had extra mattresses or roll away beds in which he said no. We were so tired from driving & we decided to take the the first option, 1 king bed no kitchen. My son & I had to sleep on the floor during our stay, he only gave us 1 super thin bed sheet, 1 thin comforter & two extra pillows. It was the worst stay we have ever experienced. Woke up with my body aching. Upon entering the room, my son tried to watch tv & we couldn’t watch any of the apps that were set up on the tv. We called front desk, he came & checked it out. He called two minutes later claiming spectrum was having issues in the area which was a lie because our neighbors didn’t have any issues & were able to watch tv in their room. Overall, our experience was TERRIBLE & we will NEVER stay here again. We do NOT recommend this place. We were extremely disappointed.

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Lou vincent raymon

During check-in, the front desk demonstrated a welcoming attitude and permitted early access to our room. Nevertheless, several aspects caught my attention as needing refinement. Upon entering the room, I found the initial door led to a storage area, which seemed misplaced. Moreover, the provision of only one electric fan for a two-bedroom accommodation was inadequate, leading me to incur additional expense by purchasing another fan. Moreover, footsteps from upstairs guests were distinctly audible within my room. Although the venue exhibits positive qualities, certain adjustments are necessary to enhance the experience.

Leisure Family

2/10

Poor

10 Aug 2025

Richard

Left early in the evening

Bed to soft. Room to big.

Partner

10/10

Exceptional

18 Jul 2025

Sara

The room #8 I stayed in was very large and clean. I loved the wooden ceiling with the beams running across and the string lights on it. Also the fireplace. Right next to a thrift shop, a small market, and a lot of food. No complaints, everything was smooth

Leisure Family