Lake Arrowhead Resort & Spa

10/10

Exceptional

28 Apr 2026

Victor

Resort is nice, I visited with my 2 kids and the staff was amazing, they do have an arcade room and a movie room, also the pool was heated and the beach was nice,

10/10

Exceptional

27 Apr 2026

Yzabela

Lake view was wonderful

Family_with_children

6/10

Pleasant

27 Apr 2026

Elizabeth

Nice view

Partner

6/10

Pleasant

26 Apr 2026

Corinne

My husband and I were very excited about staying at the property. We had stayed there years ago, but unfortunately, they have not maintained it in or out from the outside. It looks like a scary movie the paint the trim there’s broken wood everywhere. The tiles are falling off. It looked terrible. The inside the paint was chipping everywhere the carpet felt dirty. The wallpaper was peeling. We were very disappointed.

Partner

8/10

Excellent

26 Apr 2026

Danny

it was a decent room view, and the place is still quaint. they have stopped doing the breakfast buffet, that’s a shame.

Family_with_children

8/10

Excellent

24 Apr 2026

Bryan

This is an outstanding property that is second to none in the area. A few things can be improved and brought up to date room-wise but still a bargain. The problem is ants in the bathroom and closet area. They can't seem to fix this problem and this is my 4th visit. You shouldn't see ants anywhere in your room. It made us uncomfortable thinking they might be everywhere in the room.

Friends

10/10

Exceptional

23 Apr 2026

Paul

Stayed 2 nights. Outdoor paint maintenance season has started however inside is very nice. Front desk super nice and allowed a several hour early check in with any additional money. Pool is heated and clean and what a beautiful view. Jacuzzi clean, grounds with firepits are nice at night. Bar and restaurant are outstanding and gives huge breakfasts. Walking distance to both a brewery and the village. They have gym and a Spa however did not have time to check it out. Get a lake view. The way to go. Will be back

Partner

10/10

Exceptional

22 Apr 2026

Paris

👍

10/10

Exceptional

22 Apr 2026

MaraNina

Loved it. Close to village, and clean and cozy!

Self

10/10

Exceptional

21 Apr 2026

Hannah

Our favorite place!

Family_with_children

10/10

Exceptional

20 Apr 2026

Brittany

The corner suite was magnificent. It was clean and had plenty of space for my family to wind down for the weekend. The views were pretty good but the trees were a bit overgrown (probably from the wet winter) so it was a little difficult to see the lake. The staff was amazing (Frances and Michelle assisted with check in and check out). They were extremely knowledgeable and pleasant. Jenna was great as well! The outdoor area by the pool was very nice and it was great seeing all the other families spending quality time together too. They had a movie room and we watched Shrek. We didn’t get to use the spa but definitely will give it a shot next time.
The close proximity to the Village was wonderful. About a 3 minute walk. We were able to grab dinner at the lake front restaurant and get breakfast at McDonald’s before we hit the road in the morning. The Stater Bros was so good to have. We were able to grab some snacks for the kids and a bottle or two to enjoy on the balcony at night. The housekeepers were so kind and did a great job as well. Beds were very comfortable too.

On to the only negative: The game room could use some improvement or additional machines. The change machine was broken and there was no change on site. We had to walk to the Stater Bros to get change (slightly inconvenient but really not that big of a deal)

Family_with_children

4/10

Poor

20 Apr 2026

Denise

Worst night of sleep ever. Guest above us was runnng and banging items all night. Staff didn’t seem to care much when notified. We left very early in the morning as the guest started up again at 5:00am. Staff member that checked us out just said we should have called more and hopefully the guest won’t be here on our next stay and we should tattle more! …She also went on to explain hotel protocols worldwide. We are older, experienced travelers and didn’t need a young staff member giving us a course on hotel stays after a horrible nights sleep. If you want to stay were customer service isn’t a priority, then this is the place for you!
However, it should be noted staff in the lounge were very attentive and provided a great experience.
Unfortunately, we won’t be back due to the very dismissive staff member that smiles when she provides a lesson on hotel stays.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Luis

Friendly staff, as soon as arrival we were greeted with smiles. Michelle at check-in reception is excellent. So staff all were attentive and polite. Room was clean with a nice view down to the lake beach area and made for beautiful morning wake-ups. Had some aesthetics that could be improved on such as paint exterior wood areas and address an old deck area that although blocked off from access doesn’t look the greatest from balcony of the room. Overall I would definitely stay again as its close proximity to the village was ideal. I highly recommend it.

Partner

6/10

Pleasant

19 Apr 2026

Daniel

Customer service was excellent at the front desk and restaurant. I cannot say the same at the spa, the lady there was short and not very helpful.
The property is older and could use some renovations, but if they are going for the rustic western feel, they are successful.
They have a game room for the kids but there are just a handful of games and they are either not working or you cannot play them as they require quarters and the change dispenser was not working.
They did have a movie room that was very nice.
The balcony rooms were nice, with a great view of the lake.

Family_with_children

10/10

Exceptional

17 Apr 2026

Erin

Loved this place! Very family and kid friendly, we cannot wait to come back here.

Family_with_children

10/10

Exceptional

17 Apr 2026

Claire

A great place for families. Friendly staff, clean rooms, delicious food at the restaurant. Exterior of hotel, carpets and some of the pool chairs could use repair and updating. Overall very happy with resort.

Family_with_children

4/10

Poor

14 Apr 2026

Alireza

The room was really dirty shower was not clean

Partner

2/10

Poor

14 Apr 2026

Di

This is a outdated old broken facility. Never go to stay there! It is terrible!

Family_with_children

8/10

Excellent

13 Apr 2026

David

The hotel is in need of a refresh, but the staff are lovely and accommodating.

6/10

Pleasant

13 Apr 2026

Talia

The general manager recently left I was therein October it was much better it has declined since.. but still a nice place to stay

Self

10/10

Exceptional

13 Apr 2026

Xochilt

Went during off season , place was beautiful and quiet for the time . Very nice property and walkable to everything

8/10

Excellent

12 Apr 2026

Irma

Yes the views were beautiful.

Family_with_children

8/10

Excellent

11 Apr 2026

Andy

The resort is in a great location in Lake Arrowhead. The place could use some new paint on the exterior and a refresh in the rooms as well. There was a water stained ceiling tile near the hvac vent and the sliding doors didn’t slide well at all. I used the fitness center which was in great shape and my kids used the oool. Another too cold for the lake. Didn’t relocate that there would be an additional resort fee on top of the rates paid through ORBITZ, maybe I didn’t seee it or it was intentionally hard to see. Overall I would go back as this seems like the best location in LA to stay at.

Family_with_children

10/10

Exceptional

11 Apr 2026

Jennifer

Beautiful location. Large room with couch, ottoman and desk. Nice balcony wth table and chairs. Walkable to shops and restaurants. No microwave in room, but one in the vending area.

Partner

10/10

Exceptional

10 Apr 2026

Jose

Beautiful view and relaxing

Family_with_children

8/10

Excellent

10 Apr 2026

Bradford

View obstructed
Dense trees

6/10

Pleasant

10 Apr 2026

Nataly

I loved the clean room and the

10/10

Exceptional

09 Apr 2026

Leonel

Great place to stay, staff is amazing

Family_with_children

4/10

Poor

08 Apr 2026

Lisa

Dog resort fee of

6/10

Pleasant

07 Apr 2026

biliana

paper thin walls, no channels on TV, mini fridge barely working...
otherwise the lake view was nice, but will find some place else next time

Family

8/10

Excellent

06 Apr 2026

Paul

Great food at Bin189. Staff were great. Hotel and ground beautiful.

Partner

6/10

Pleasant

06 Apr 2026

Omar

The AC didn't work without maintenance required twice.

Family_with_children

8/10

Excellent

05 Apr 2026

Carol

Lovely setting and hotel beautiful but needing attention to some areas.
Staff not that helpful except for in the bar and restaurant where they were very nice.
Bedroom well appointed but had to make up sofa bed ourselves which was a surprise for an expensive hotel. Outdoor pool lovely, indoor spa facilities limited. Gym ok.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Kathryn

The tv was broken and unable to work, there was no hand soap in the bathroom and the toilet did not flush

4/10

Poor

04 Apr 2026

Douglas

We arrived early but due to system problems they were not able

10/10

Exceptional

04 Apr 2026

Charles

Clean room, with a view. Nice jacuzzi, kind of small. Dinner at the restaurant was delicious, moderately priced. Staff member Lia was extraordinarily helpful and patient with us.

Partner

6/10

Pleasant

03 Apr 2026

Timothy

Stay was okay, went because it was dog friendly and was hoping that would work well, wanted to use the private beach. Yet, dogs aren’t allowed on it, if that’s their policy fine, but wish it was advertised.

Pet

10/10

Exceptional

03 Apr 2026

Jessie

Super staff, friendly, helped and told me everything they offered

Partner

8/10

Excellent

03 Apr 2026

Geraldine

Great staff.

10/10

Exceptional

02 Apr 2026

Alexandra

The staff was really great.

Friends

4/10

Poor

01 Apr 2026

jeanne

Check in was 5 p.m., not 4 p.m., due to computers down. Was given handicap room, but did NOT request. Paid for view, but had to overlook a non functioning jacuzzi with dirty sand bags, construction fence with fake ivy, etc. which blocked much of our view.

Property is poorly maintained. Room had dirty and worn carpeting, dirty cloth footstool, missing trim pieces in bathroom, etc. Paint peeling outside, no cushions available for outdoor wicker furniture.

Partner

10/10

Exceptional

31 Mar 2026

Margarita

Amazing ambience

Self

2/10

Poor

30 Mar 2026

Vahe

There was a terrible humming noise coming from the vent, ventilation system on the first floor. We called the front desk. The first time they said that

10/10

Exceptional

30 Mar 2026

atiq

One of the staff when I check in and later when I have a question, she wasn’t very nice. I think her name is Lia other than that my experience was very good

8/10

Excellent

29 Mar 2026

Beth

The staff is outstanding and very helpful. I enjoyed my stay. I would have rated it excellent if there was access to the lake and a tad less noisy. It was off season so I couldn’t get on the water via the hotel as it’s a private lake - who knew that was a thing?! Also, the walls are paper thin and I had noisy neighbors. I could hear every detail of the conversation in their room. I also never received the promised email receipt upon check out.

Self

6/10

Pleasant

29 Mar 2026

Young

Outdated building, dirty carpet and furnitures

Partner

4/10

Poor

29 Mar 2026

Edward

Our relax and restful weekend stay was interrupted every 20 mins by our neighbors door slamming and scaring the dogs and waking us up during our weekend stay. Also the pet fee was a surprise . Other than that it was excellent! Village was close by the place looked amazing.

Pet

8/10

Excellent

28 Mar 2026

Seyyed

This resort can use some new carpet in rooms and hallways.

Family

2/10

Poor

28 Mar 2026

Graciela

El trato fue discriminatorio,no hubo shampoo no hubo acondicionador no hubo jabon de cuerpo en mi cuarto la jarra para hacer mi cafe no servia bueno no tuve una buena experiencia

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Marcela

Truly enjoyed the resort. Beautiful and peacful.

6/10

Pleasant

26 Mar 2026

Jason

Yes

10/10

Exceptional

24 Mar 2026

Rocio

Love it

8/10

Excellent

22 Mar 2026

Kristine

The stuff in the front desk was great! At least those who I met.
The only problem was the very bad gas smell and the room they provided was right in front of the construction. There was a terrible gas smell that we could not keep the balcony open to have a fresh air.
Also, when I called in before booking through Expedia, the lady tried to charge me for parking, and a few other stuff and the price was high. However, Expedia had a very good deal. Besides, the parking was free and no charge as I found out when arrived. Overall was satisfied.

Family_with_children

10/10

Exceptional

22 Mar 2026

Brooke

Clean, lots to do, good walking distance to everything and the staff was lovely! Thanks for the great trip!

Partner

10/10

Exceptional

21 Mar 2026

Gayane

Great location. Great amenities: steam room, good fitness room, jacuzzis, pool, game room, movie room, and a little beach with access to the lake. All this makes a perfect combo for a family vacation spot. Amazing views.
Very clean, well-maintained resort.

I will surely go back and stay there again during my next visit.

Family

8/10

Excellent

17 Mar 2026

Judith

The property was clean, but tired. The carpet was stained and a bit \"crunchy\"- like the carpet had been cleaned one too many times. Air conditioning/heating was great. Staff was great. Had breakfast in the restaurant. Seemed pretty overpriced to me, but service was good.

Family_with_children

10/10

Exceptional

17 Mar 2026

Raquel

Excellent

Partner

8/10

Excellent

17 Mar 2026

Juan

Yes was excellent

Family_with_children

8/10

Excellent

16 Mar 2026

Anne

Centrally located short walk to shops and food in the village. Emily checked me in and was very friendly. I left my room without a key (twice, I’ve never done that before) they were very nice about it and I had to show proof, which I was grateful that they did ensure safety.

Partner

10/10

Exceptional

14 Mar 2026

jannett

Beautiful property. The rooms are comfortable and clean but our curtains needed an upgrade. Our room didn't have sheer courtains for privacy and the blackout curtains were ripped. The wall paper in the bathroom was peeling off in a visible area. We stayed on the 2nd floor. Nonetheless the resort and spa are amazing

Partner

10/10

Exceptional

11 Mar 2026

Partev

Good

10/10

Exceptional

11 Mar 2026

Jaime

Excellent

8/10

Excellent

09 Mar 2026

Elizabeth

We had a beautiful view of the lake--very peaceful. Walking along the pathway to the dock was a highlight. The staff was very friendly and helpful.

Family_with_children

10/10

Exceptional

09 Mar 2026

Sage

Loved the spa and room by the pool

Partner

10/10

Exceptional

07 Mar 2026

Frishta

Clean rooms, bathrooms, comfortable bedsheets and pillows, room temperature wonderful. Fridge and ice machine and microwave available.
Great view of the lake from our bedroom.
Jacuzzi was very warm with jets.
Game room has arcade games: foosball table, car racing game, skee-ball, air hockey game, 2 claw machines.
There is also a movie room with child friendly movies.
There is a giant beautiful cozy fireplace in the lobby.
There is a village walking distance that has a toy store, great restaurant (fish tacos, arugula burrata peach salad) and a gelato and crepe place. There is also this beautiful train village track with miniature village. It’s free.
There is also a random couch outlet with a nice selection.
For breakfast or brunch, highly recommend a sport grill, called Lake Arrowhead sports Grill in Blue Jay, 5 minutes away. The owner is Sergio, who served delicious omelet, pancakes and hash browns. Highly recommend!

10/10

Exceptional

06 Mar 2026

Shannon

I really enjoyed my stay and I love the resorts charm. The spa is excellent and Ken is a wonderful massage therapist-I request him every stay. It would be nice to see some TLC put into the exterior of the building so the outside matches the inside - new paint, fix the shingles and spruce up a bit plus new carpet in the main areas would add a lot to the property. Thank you!

Self

10/10

Exceptional

04 Mar 2026

Christopher

Beautiful hotel, the staff are very friendly and helpful. This was my second time coming to Lake Arrowhead, its been easily over 20 years since my last visit. You guys have made this staycation memorable for my family and I. Thank you!

Family_with_children

10/10

Exceptional

27 Feb 2026

Yan

Very cozy staying

6/10

Pleasant

27 Feb 2026

Chantell

I have been coming to Lake arrowhead resort last 5 years same month and weekend, I understand it had snowed so check in be later not early but to find out staff that cleans didn’t t show up was just unbelievable.I was told come back at 1pm mind you the lady was very nice so ,I came back at 1pm still no room by 4pm when that’s the time to check in room still was not ready to come back later .I was very upset By 5pm my room was ready I wasted so much time just waiting ,this is my favorite time to come so i’ll still be back BUT keep in mind if it snows their will be delays.I think check out at 11am and by 4pm rooms should be done or guest should be given something for the inconvenience. This is a nice place for a getaway just needs updating paint on outside and in the rooms new curtains most rooms iv stayed are ripped my plugs in my room didn’t work and tv was scambled not a clear picture.overall being on the lake and staff nice it’s worth it if you can see pass some imperfections.

Family

10/10

Exceptional

27 Feb 2026

Geoff

Lovely

10/10

Exceptional

23 Feb 2026

Gricel

Rooms are very clean and in great condition. Grounds are beautiful! Highly recommend the restaurant and coffee shop!

10/10

Exceptional

23 Feb 2026

Sharon

Loved the overall feel of this property, the room was laid out in a way that felt spacious. It is worth upgrading to a lake view, it's quite spectacular. I loved the proximity to the village. And everyone we encountered was really nice, I'm glad I chose this as our hotel.

Family_with_children

10/10

Exceptional

22 Feb 2026

WAYNE

EVERYTHING WAS GREAT

Partner

2/10

Poor

21 Feb 2026

Donita

Poor experience my 4th time coming out this one is definitely my last 1st off I couldn’t cancel my stay ,it was 2 weeks b4 the check in. Then when we decided to come out anyway then 7 hrs into the resort the electricity when out the staff just casually offered a flash light only that had to be signed sign out so after all that we got
from moving around in the dark of course No free breakfast no discounts only one courtesy shovel was offered to help us shovel our car out the snow. I also asked to speak to the person responsible for the quality of my experience which would be management that person wasn’t ever available they refused to credit any of our stay
And we left a day early due to the mental exhaustion I just couldn’t figure out how to move around in the restroom ,in the dark with one flashlight. Still no credit or refund. Looks like they where happy to see us go with our 1 extra day of pay they charge me for.Thanks lake Arrowhead for my tarnished birthday experience you guy definitely now how to make sure that area stay sucluddede lol

Friends_and_family Friends

8/10

Excellent

19 Feb 2026

Joanne

The room was nice but the walls were a little thin so you could hear sounds from neighbors

10/10

Exceptional

19 Feb 2026

Nicole

There was no electricity in the town due to a strong taking down a power line. Yet the place had a generator. They tried to accommodate us and keep us happy:

Family_with_children

10/10

Exceptional

18 Feb 2026

Elizabeth

Very clean, great location nice hiking and shopping, good food … I recommend.
Stayed here many times and will come back.

10/10

Exceptional

17 Feb 2026

Daniel

Great customer service.

10/10

Exceptional

16 Feb 2026

Gregory

See staff and the amenities it was a clean room. We love going there every few months we’ve been getting massages which are actually delightful. Ownership probably should rehab some of the rooms carpets looking a little worn and torn. Some of the drapes are worn and torn but all in all I still give it a five stars because I love going up there my wife and I love it

Partner

6/10

Pleasant

16 Feb 2026

Aaron

Room was fine, yet dated. Building had noticeable wear and tear. Staff was polite but the place needs major remodeling, repairs and updating. No USB ports in the room? What year is this?

Partner

10/10

Exceptional

16 Feb 2026

Krikor

Excellent location, nice staff, somewhat aged but majestic property

Leisure Family

2/10

Poor

16 Feb 2026

Steven

Our hotel room bathroom went through a main line back up. Waste overflowed onto the bathroom floor and into the carpet. They were not able to accommodate us into another room. We sat in the lobby for two hours with three kids and a dog just to be told they did not know when it would be fixed. They claim to have refunded us one night, as well as pet and resort fees, but we have yet to see that happen. Great hotel otherwise, staff was kind and as accommodating as they could be. The manager never once spoke to us but rather had their staff handle everything while also trying to work their job

10/10

Exceptional

15 Feb 2026

Sarah

Rooms were so clean the staff is so friendly even have a mini scavenger hunt for the kids in the hotel.
So convenient staying right by the village literally a few minute walk to EVERYTHING.

Leisure Family_with_children

6/10

Pleasant

14 Feb 2026

Diana

We have stayed at this facility many times and it really is a beautiful resort. But we were a little bit disappointed that the hostess that checked us in didn’t mention that we were going to be next to a family with a dog. From five in the morning until we pretty much checked out there was constant barking. They also did not accommodate a late check out for us and the front desk was very rude when I mentioned it.

10/10

Exceptional

14 Feb 2026

Jon

Yes

Partner

8/10

Excellent

14 Feb 2026

Nelli

Everything was great except for the lack of slippers in the room. For a spa resort, that was quite uncomfortable and unexpected.

Leisure Family

10/10

Exceptional

11 Feb 2026

Victor

Great friendly staff, quiet. Staff also helped me open the door when i was having trouble using the card.

Leisure Self

10/10

Exceptional

10 Feb 2026

Avo

It was quite thats what we needed nice big chimney in the lobby, food was great the only bad thing its veryyyyy old needs renovation i would still give it 5 stars becz of the location everything was max 5mins

10/10

Exceptional

07 Feb 2026

Agustin

Clean room, friendly staff, and nice ambiance. Would definitely come back

Partner

10/10

Exceptional

02 Feb 2026

Ashley

Thank you for allowing me to check in earlier than 4pm!

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Carlos

Great service

Leisure Family_with_children

10/10

Exceptional

30 Jan 2026

Sherry

Staff was helpful and present, facility was clean, great activities included with the stay

10/10

Exceptional

29 Jan 2026

Ralis

We decided to book a room despite living locally after our wedding ceremony. Staff were so generous to upgrade our room for free for the occasion. We had an excellent time and would love to make it an annual tradition to come back. Thank you for the wonderful stay!

Leisure Partner

10/10

Exceptional

28 Jan 2026

Maria T

Clean room, staff courteous.

10/10

Exceptional

28 Jan 2026

stephanie

Amazing stay! Brought my kids for MLK weekend and it was the perfect getaway, staff was friendly, kids room area and movie area were great, as was the jacuzzi! We will definitely be back again!

Leisure Family

4/10

Poor

26 Jan 2026

Kimberly

Was over charged when credit service wasn't working. Now to look into this

10/10

Exceptional

26 Jan 2026

Alberto

Room was great! Staff was very friendly

Partner