Arrowhead Tree Top Lodge

6/10

Pleasant

23 Feb 2026

Ricardo

Poor wifi

Partner

10/10

Exceptional

18 Feb 2026

Joey

Nice place to stay

10/10

Exceptional

11 Feb 2026

Sandra

The Arrowhead Tree Top Lodge is a hidden gem! The buildings look like a Swiss chalet. The room was very clean and spacious with comfortable beds. It had a lovely fireplace and large shower. I love that there are new floors and no carpet. The heater/AC unit was immaculately clean and worked perfectly. We stayed in the Fireplace Room with 2 Queen beds. It looks exactly like the photo on their site. The property has large grounds to walk around on, adjacent to the lodge with cool wood sculptures and a giant tree swing. So fun! We walked to the village for breakfast - about a 15 minute walk. The onsite manager was super nice, and helped us start a fire in the fireplace. We love everything about the Arrowhead Tree Top Lodge!

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Ciano

The cleanliness

Leisure Family

10/10

Exceptional

23 Jan 2026

Menzi

Room was nice - hoping for a working fireplace with wood but just used the heater

8/10

Excellent

22 Jan 2026

Harry

Check in and out smoothly.
Beds were so small for 2 adults on one bed.
The sofa was too old.

Easy to find this hotel and just 4 minutes to lake arrowhead village.

Leisure Friends

4/10

Poor

19 Jan 2026

Priscilla

The room looked NOTHING like the pictures as advertised. Like at ALL. The couches and chairs were dirty and stained, so were the sheets. The furniture was old, broken, and dirty. There were lots of bugs. The staff was nice. So I’ll give them that. But the place was gross and the beds were extremely uncomfortable :(

2/10

Poor

19 Jan 2026

Alberto

Staying here felt scary bc the curtains would not close all the way. Also we found several stains on the bed & sofa. The restroom and kitchen was clean tho!

Partner

8/10

Excellent

17 Jan 2026

Manny

The location was great.

Leisure Partner

4/10

Poor

06 Jan 2026

Andrew

I selected a room with fire place, the photos showed a room with an actual fireplace. Our room had a heater that mimicked a fire place, it was just lights in a box. The room smelled bad, like body odor or just something gross, good thing my wife makes scented candles. The wifi is terrible, it only worked standing right next to the office, even though our room was only 20 feet away from the office, we got no signal. We used the microwave and it blew a fuse and we lost some power, luckily the maintenance man fixed it and we didn't have any other issues since. Beds were clean but too firm for me, not very comfortable. Oh and they only had 1 plate in the kitchen cabinet for us to use for food we had to buy paper plates at the store. Upstair neighbors stomped loudly upstairs most of the night as well. It wasnt a super terrible stay, we did like the place and how close we were to the markets and lake was a huge plus. We did also book an additional night, but prob wont stay here again unless they make some improvements. The staff was nice at least and the surrounding area is beautiful so we just made the most of our 8th year wedding anniversary.

4/10

Poor

05 Jan 2026

Elaine

N/a

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Allen

Room was cute !

8/10

Excellent

04 Jan 2026

Jasmen

Room was clean, staff was polite. Only downside was the bed was very springy and uncomfortable tossed and turned all night. Would definitely stay again if bed was changed.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Vincent

Clean. Friendly. Cozy

10/10

Exceptional

29 Dec 2025

Yesenia

Had a great stay this weekend. My husband and I shared a room with 2 beds and a pullout couch with 4 of our family members. The only thing we complained about was that the pullout couch was in bad condition and the first night that it was slept on, it almost folded in half with 2 people on it. We told the owners and it was immediately taken care of. Overall we had a great stay!

Leisure Family

10/10

Exceptional

27 Dec 2025

Erin

Our stay was a few days before Christmas and the whole property was decked out in Christmas lights and our room even had some Christmas decor inside. It was so festive! The gentleman who checked us in was friendly and helpful, even recommending a dinner spot. The room was more updated than the pictures indicate. The beds were comfy and the blankets were heavy and warm. The heater worked well, as did the fireplace. There were some mugs and tea/coffee/cocoa packets available. The mini fridge was helpful for leftovers. We will definitely stay here again!

Leisure Family_with_children

2/10

Poor

23 Dec 2025

Shanthi

The electric power Ran off every time heaters on. Not clean no room service good. Very bad service

10/10

Exceptional

22 Dec 2025

Enrique

All was good

Partner

8/10

Excellent

01 Dec 2025

Mamie

The room was nice. A little outdated but the fireplace and coziness was wonderful. Clean and fresh. Staff was very nice and helpful.

Leisure Self

8/10

Excellent

26 Nov 2025

Jaqueline

Small place but it was clean and comfortable for the price

Partner

10/10

Exceptional

18 Nov 2025

Luis

Good overall. Raining and cold so did not get to hang out on deck.

Business Self

8/10

Excellent

10 Nov 2025

vanessa

Just a quick overnight trip attended a wedding only slept in room, bed was comfortable and was very quiet.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Courtney

Very cute, awesome staff.
There are some areas that were a little dated, but it was very charming overall. It felt more comfortable than most hotels, and the fireplace was amazing.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Dirk

Very nice. Comfortable as well. Felt at home.

10/10

Exceptional

25 Oct 2025

Berenice

Would come back

6/10

Pleasant

25 Oct 2025

Laura

El colchón tenía un huevo en la mitad, no es que sea el más nuevo las almuhadas muy blandas

Partner

8/10

Excellent

22 Oct 2025

Lawrence

The staff was amazing. I screwed up the reservation and the employee that helped us went out of her way to fix it. The only negative issue was the shower curtain was too short, so after we showered the bathroom floor was flooded. We would definitely stay there again.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Elia

The heater was not working in our unit, so the staff took portable indoor heaters for us.
I’m sure the place was beautiful at one point. It now needs updating and up keeping. I might return due the convenient location to The Arrowhead Village, if the price is cheaper.

Leisure Family

2/10

Poor

10 Oct 2025

John

No

8/10

Excellent

06 Oct 2025

ricky

Fridge froze my drinks

Self

8/10

Excellent

01 Oct 2025

Kelsey

Really great and attentive staff. It’s definitely a rustic stay but isn’t that why we go to the mountains in the first place?

Leisure Family

10/10

Exceptional

28 Sep 2025

Delarene Ann

Everything...smotth check in , wonerful staff

Leisure Family

2/10

Poor

21 Sep 2025

Michael

Disgusting cabin. Spider webs all over, room was half painted, couch had stains ALL over it, the front door didn’t close well and was insecure. TV’s were removed and wires just hanging from the walls. Front office was unorganized and the lodge had some sketchy people around the property. We felt so unsafe and dirty there we stayed for 10 minutes and booked a different resort right then. After speaking with locals they said the same thing. NEVER stay there.

Leisure Family_with_children

8/10

Excellent

20 Sep 2025

Veronica

Blinds were broken and missing, towels had holes and the coffee cups were chipped. There was coffee but no waters.

10/10

Exceptional

13 Sep 2025

Yuliana

The stuff super friendly and nice. Also help us with the griller.

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Danielle

This lodge was quiet, off the main hustle and bustle, exactly what we wanted. A safe retreat to relax. It was super close to the village. The staff was always nice and attentive. The room was cozy with a soft bed.

Leisure Partner

8/10

Excellent

24 Aug 2025

Charalampos

Friendly stuff. Hotel nicely situated in the woods, walking distance to the Village.

Very scenic.

The room, was nice too. Like a cabin. The occasional spider webs, here and there. Other than that, pretty nice.

Shower was a little bit uncomfortable. But, I've been through worse.

Could benefit from separate shampoo & conditioner though. Just a thought.

Leisure Self

4/10

Poor

18 Aug 2025

Vickee

Disappointed

No resolution options given by hotel directly. Dirty couches and chairs, toilet seat worn to the wood unsanitary, broken ceiling fan with missing bulbs in living room, broke light and missing bulbs in living room, bedroom and bathroom. No tv in bedroom, no bbq available on patio as advertised. Patio was filled with storage. Dog on premises in the patio area not able to use patio at all. I am demanding a refund due to no resolution options available, overall poor condition and false advertisement. Also person staying above us, very loud late at night and early in the morning.

Friends_and_family Friends

8/10

Excellent

10 Aug 2025

Jessica

Check in was fast and easy, parking was tough though. The beds were hard and uncomfortable.

Leisure Partner

6/10

Pleasant

03 Aug 2025

Katharine

pricing was the main reason for choosing this hotel but the additional $15.00 \"resort fee\" was ridiculous and I'm not sure what exactly it was supposed to cover. The room was ok, but little things like not having lightbulbs in the overhead light or mismatched lightbulbs in the bathroom. One for the curtains in the bathroom was upside down and backward and the mirror over the sink covered the plate where the hairdryer should have been hanging. The shower stall had no place to put shampoo or soap all in all gave the place a feeling of no one caring. It could be a reasonably priced gem with a more discerning eye to detail.

Leisure Partner

4/10

Poor

28 Jul 2025

Verified traveler

H V

The photos were definitely misleading. Our room and bathroom had spider webs everywhere, the bedding smelled like sweat, and one of the showers even had a construction hole. It felt like the cleaning was just the bare minimum. I don't recommend staying here!

Partner

10/10

Exceptional

27 Jul 2025

lina

For the price, it is a spacious room with walking distance to the lake and Lake Arrowhead downtown

Leisure Partner

10/10

Exceptional

20 Jul 2025

Ava

The lodge is very nice, clean and peaceful. We had an unforgettable stay at the lodge thanks to the incredible kindness of the staff and her son. After a long day, we really wanted to enjoy some classic S’mores around a campfire, but it was already 10pm and we’d run out of energy to go to the store for supplies. To our surprise, they gave us all supplies to make S’mores and specially they went out of their way to buy some chocolate for us. Not only that, but they also generously shared their own dinner—pizza and brownies—with us. Despite everyone being tired from the day, their genuine effort to create a happy moment for us was truly heartwarming. Their kindness made our trip so much more special, and we will definitely come back to this wonderful place. Thank you for everything and see you again !! <3

Leisure Friends

8/10

Excellent

16 Jul 2025

Ismael

Staff was awesome

10/10

Exceptional

13 Jul 2025

Verified traveler

Clean Lodge

We had a good stay. Older accommodations but Very clean.

4/10

Poor

06 Jul 2025

Dyann

The venue of the Lake Arrowhead Tree Top Inn looked inviting and pleasant, upon arrival. Check-in was okay. The room was clean, however, the amenities were lacking. The coffee pot needed to be moved to plug in. The microwave and refrigerator were functional. The bathroom lacked space to put personal items. The beds were nicely made , but very uncomfortable. The price was very reasonable. I wouldn’t return.

Partner

10/10

Exceptional

04 Jul 2025

Adriana

It was a cozy and clean room. The staff is wonderful. We will be back!

Business_and_leisure Partner

8/10

Excellent

29 Jun 2025

Debbie

Nice place

Leisure Family

6/10

Pleasant

22 Jun 2025

Mackenzie

Late check in due to room not being clean. The cleaning person then asked if I wanted my room to be mopped when there were visible spots on the tile from the person before me. Unprofessional and unprepared

Business Self

10/10

Exceptional

22 Jun 2025

Timothy

The staff is beyond helpful and very friendly!

Business Self

8/10

Excellent

20 Jun 2025

Roberto

Beautiful

8/10

Excellent

15 Jun 2025

Jonathan

Walkable to the lake and shops

Leisure Partner

10/10

Exceptional

14 Jun 2025

Michael

Everyone is always super nice and accommodating.

Leisure Partner

6/10

Pleasant

27 May 2025

Mark

.

Leisure Family

10/10

Exceptional

26 May 2025

Marissa

I stayed here for two nights while taking a short pause from hiking the pacific crest trail. Staff was very friendly and even gave me a ride to the hospital. They were working on some renovations around the property, but the room itself was great and even had a private front patio. Having a microwave and fridge/freezer was great!

Leisure Self

8/10

Excellent

21 May 2025

Molly

Quaint, clean, and one of a kind rooms. I stayed in the 2 bed suite with a fireplace. I didn't use the fireplace (it is spring), but could see it as an asset in winter. The wall heater made things nice and toasty at night. Though it is a bit loud. Towels are very small; I'd suggest bringing your own. Toiletries are so so; again, BYO soap & shampoo. There is no bathtub in this room. Rates are high in summer & winter so highly recommend coming in the \"off season\" to get the best rate. Overall, 4 stars!

Leisure Self

8/10

Excellent

19 May 2025

CHRISTELLE ANN

It's a really nice place: spacious room, spacious space in the back property for dogs, I love the design of the lodge, friendly staff, its a nice location.

Its an old property so dont expect evereything to be new and modern.

My dog found a toothbrush under the bed tho. My only complaint would be cleanliness. With the price I paid for, I wasn't expecting a 5-star hotel like stay. So, I'd say it was still a very good stay and I would come back.

Leisure Pet

8/10

Excellent

18 May 2025

Celeste

The only thing that concerns me is the dog poop infront of our unit and dog hair at the couch. Aside from that it’s a nice place to stay. Make sure it should be clean before the guest check in.

Leisure Family

10/10

Exceptional

18 May 2025

Jacklyn

Very cute spot! Nice rest stop for the 2 nights we were there. 4 minute drive to Arrowhead Village (can walk but it’s sketchy) a minute away from Saddleback Inn (food is amazing). Not far from other spots maybe 10-15 min drive to different areas. For the price we paid it was worth it. Definitely would stay again but will probably upgrade to a fancier room next time :)

Leisure Partner

8/10

Excellent

11 May 2025

Michael

It's a cute place. Just older. Rooms were clean and comfortable. Great room for price. And staff is always super nice.

Leisure

4/10

Poor

05 May 2025

Deena

No working WiFi and the beds with the pillows need to be updates. Front desk was helpful in fixing tv

10/10

Exceptional

05 May 2025

Aaron

Will definitely stay again

Self

10/10

Exceptional

09 Apr 2025

Elijah

Had an amazing time here

8/10

Excellent

01 Apr 2025

Karrie

Close to the village

Leisure

10/10

Exceptional

18 Mar 2025

Kristian

Overall, a beautiful place to stay. Only issue was the TV remote didn’t control the volume and there wasn’t any buttons on the tv to fix the volume. No big deal.

Leisure Family_with_children

6/10

Pleasant

15 Mar 2025

Jamie

I like the area. Close to the lake.

Leisure Partner

10/10

Exceptional

05 Mar 2025

Grace

we love it

Leisure Family

4/10

Poor

05 Mar 2025

Johnny

Unfortunately we arrived at a time where they were having a staff shortage. The premises looked unkept and in serious need of remodeling. At least the building we stayed in. We waited for hours for our room, and with hungry and tired kids, that's not a good thing. They were accommodating in providing a discount due to our patience, but in all honestly, and as much as we appreciated it, not somewhere we will be returning to. First of all, our walk to our \"cabin\" was riddled with junk items or it appeared that a storage shed was cleared out and dumped on to the walkway. The wooden fence door also looked like it was falling down. The rooms were \"rush cleaned\" and the microwave was disgusting. We did not report that as they already had taken 4 hours to give us our room. Under the bed was a mess and found some dirty laundry from the previous renters. Beds were not comfortable and when further inspected, the wooden middle posts under were broken. So the beds sank. We were just staying for one night and everything else was booked and unavailable, and it would have cost us even more to find another place. We were tired and just needed to go to sleep. We appreciate the friendliness of the woman who helped us, but she seemed flustered and exhausted from dealing with everything. Not the warmest of welcomes, but she was trying her best to be helpful.

Leisure Family

4/10

Poor

21 Feb 2025

Jetta

We had a broken shower, tub and coffee maker as well as the doors to the front entrance to the room were stuck and locks not working properly. For the cost of the room , maintenance needs to be more on top of things. Yes we did get another room but it was just as bad as the other room.

Leisure Partner

4/10

Poor

17 Feb 2025

Luisa

Literal spider webs in the closet, I checked under the mattress and under the sofa and found old cigars and a vape pen. First night got woken up at 1am by pounding of the cops looking for a arguing couple

Leisure Partner

10/10

Exceptional

08 Feb 2025

Angela

Great service!

Leisure Family_with_children

10/10

Exceptional

06 Feb 2025

Verified traveler

Perfect for the occasion and very simple and quick check-in process.

Friends_and_family Family

6/10

Pleasant

20 Jan 2025

Jennifer

It is in need of a facelift. The room had doors to adjoining rooms which was not good. It was very noisy during the night. The walls are thin.

Business

10/10

Exceptional

18 Jan 2025

Kristin

Our new vacation headquarters!!

Check-in was easy and everyone was so friendly and extremely helpful. The room was very clean and well thought out. They truly have thought out everything. It was beautiful and inviting. We absolutely love our stay. The scenery is amazing and it made for a truly memorable vacation. We would definitely not hesitate in making it a regular vacation spot.

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Jolene

Very quaint- we enjoyed our stay.

10/10

Exceptional

06 Jan 2025

Juan

Loved our weekend at the tree lodge. Room was clean and comfy for the 3 of us and it was close to everything.

6/10

Pleasant

06 Jan 2025

Cecilia

Lo que no nos pareció de este hotel es que el diseño del cuarto ya es muy obsoleto. No cuenta con suficientes toma corrientes ya que en un solo switch se conecta la cafetera la refrigeradora y sería también para la TV. No pudimos disfrutar de televisión porque el alambre eléctrico no alcanzaba el switch eléctrico.

Leisure Partner

8/10

Excellent

06 Jan 2025

Patrick

It was my 1st cabin stay. The surrounding area is beautiful. The cabin itself was cozy, and the hot water worked great.
The heater did not work during 30ish degree nights; luckily we brought a heated blanket. The walls are paper thin; we heard every word and movement from one of the neighboring rooms. We could also hear them being adults; like they were in the room with us!

Leisure Partner

2/10

Poor

28 Dec 2024

Verified traveler

Worst place I had stay!!

They gave us a first floor room when I booked and upstairs. We had to wait until 5 pm to be checked in because according to the front desk lady the room was not cleaned yet. When we finally got in to the room place the room was filthy. The pool out couch has dirty sheets and old food. The two bed in bedroom had stained sheets. I had to ask for a broom to clean the floors and new sheets to make the beds.. the TV didn’t work .. something wrong with the cable ( (my son fixed it cause manager couldn’t)..and no working light in the kitchen..and I found a “join” in top of the bathroom mirror.. unfortunately we had to stay because it was to late to book another place and get a refund! ( the owner gave us a 50% refund which I am still waiting for hotel.com to credited into my credit card)

Friends_and_family Family

6/10

Pleasant

27 Dec 2024

Jianping

I like the kitchen of the room, which provide a lot of convenience during Christmas for the meals. It also has a front yard and table set, additional space for family activities. the fireplace is awesome feature for a Christmas celebration.
I love this place, though the hot water was not available for a bath in one night. The staff member is very helpful in identify an alternative place for shower.

Leisure Family

10/10

Exceptional

25 Dec 2024

Miriam

Was pretty good

6/10

Pleasant

23 Dec 2024

Tomika

The cabins were cute. The fireplace room I booked was supposed to have a patio or outdoor space and it didn’t. The shower was wonky and the whole bathroom got soaked every time we showered. The WiFi is really spotty and I had work to get done, so that wasn’t the best. The woman running the front was nice.

Friends_and_family Family

10/10

Exceptional

20 Dec 2024

Paola

This is a great place to come and relax. The scenery is beautiful the customer service is awesome. This place had everything we needed for our little get away. I love the fact that they are pet friendly. It made it that much easier for us to make this trip with our fur babies. Will definitely be coming back.

Partner

8/10

Excellent

09 Dec 2024

Jose

Nice and quiet

Partner

10/10

Exceptional

29 Nov 2024

James

Good place

Leisure Family

8/10

Excellent

18 Nov 2024

Christal

Cute cabins

Upon arriving, you need to call for them to come to the office to check in. That was fine. Cabin was in the back with a privacy fence and patio area. Chairs, table and bbq. The room was nice. Full small fridge, microwave, coffee pot with coffee. A few dishes are in the cabinets/drawers. The bed wasn't horrible, but its an older mattress with springs that popped every time we got up. The shower was a little tricky, hot was not hot, but because the knob wasn't right. We found the hot water! The jetted tub was amazing! Careful that water gets super hot. We used the gas fireplace the 2nd night for almost the whole night. It was a very nice touch of romance. It also has a wall heater, that I think stayed on the whole 2nd night also. It snowed that next morning before check out. We couldn't get out of the sloped driveway because of ice. The owners went above and beyond by shoveling us a path to get out. They could have made us call AAA or something. They didn't and that was AWESOME!!! Super close to a stater bros and cvs. Plenty of qaint restaurants to choose from close by also. I would stay here again.

Partner

10/10

Exceptional

17 Nov 2024

Matthew

They were very accommodating even though we arrived after the office normally closes. They helped us with all the little issues we encountered getting accustomed to the cabin. It was great to relax. In the future maybe we can enjoy more of the premises and not just our room.

Leisure Partner

2/10

Poor

16 Nov 2024

paul

Not suitable for family of 5

Holes in towel, blinds were broken so privacy was not available (I had to hang up a towel), huge spider on the pillow I had to kill, wheel barrel and two 50ft black hose in front of my door, toilet paper holder broken, and the main door was cheaply repaired (I jammed a chair for secondary safety on the knob before I slept). I was in room number 4.

Friends_and_family Family

10/10

Exceptional

15 Nov 2024

neil

Nice place

The place is clean, the room was large and it was walking distance to the village.

Friends_and_family Friends

6/10

Pleasant

08 Nov 2024

Verified traveler

Decent

Shower head was broken, so we couldn’t shower. Bed and room was fine.

Partner

8/10

Excellent

07 Nov 2024

Joanna

Staff was very helpful

Leisure Partner

10/10

Exceptional

27 Oct 2024

Alexander

I had a very nice stay and the service was great. Room was clean and the hosts were very helpful and responsive.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2024

catharine

Would stay again. And agai

Leisure Self

10/10

Exceptional

21 Oct 2024

Brian

Once upon a time

If i win the lotto I'd buy treetop and give it the love and luster that I'm sure it had at once upon a time...it's a beautiful location with flowing stream close to arrowhead village and lake. Friendly staff it's not they're fault whoever owns it. It appears thst some rooms are full time? Rough guess it needs a million dollar remodel. You would think the owner has no interest if people like or dislike the property by the overall looks? Was here 5 years back and it's gone downhill ? On a whole the \"whole mountain for the most part has gone down hill except for the for cabin/mansions arpund the lake. I remeber when things got better seems like a prelude to the zombie apocalypse

Friends_and_family Family

4/10

Poor

12 Oct 2024

Tiffany

Dirty, has cobwebs all over window from the inside, smells

Leisure Partner

8/10

Excellent

09 Oct 2024

Monica

The property was in a lovely location. The rooms needed some maintenance and repairs. Concerning natural gas smell in room 9

Leisure Family

8/10

Excellent

02 Sep 2024

Elena

Nice place in the forest and clean plus close to the village. Staff friendly!. Only one channel on the tv though and bed quite soft as I have a bad back but my hubby thought the bed was great for his bad back. One light is on a sensor and kept turning on all night. If you have mobility issues there was one large step up, then 2 big steps down to go across the decking to the door. I am disabled and barely made it but we were thinking of bring Mom on a transporter and she may not been able to enter..

Partner

8/10

Excellent

01 Sep 2024

Kenny

You will have everything you need, a microwave, small fridge, coffee maker. The room we booked had two full or queen beds. The room also had a fireplace although it was not needed in the summer when we were there. The area was quiet and a small swimming pool and several fire pits are also on premise. The lady at the front office was very nice offering bottled water to us when we checked in.

The downsides include unusable Internet connection, limited hot water (lasted about few minutes) barely enough to take a quick shower. The AC worked well but noisy.

Leisure Family

4/10

Poor

01 Sep 2024

Youssef

The room was smelling and dirty the sheets were stained we didn’t sleep in the room we left at 12:00 midnight
The lady at the office was nice when we checked in

Leisure Family

8/10

Excellent

01 Sep 2024

Monique

The property was fine. The bed was not great but the space and patio were great for us and our dog. There is a space around back that was ideal for my dog to run around without getting too far away from me.

Leisure