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Arrowhead Tree Top Lodge

San Bernardino - CA · United States

27992 Rainbow DriveView location

8.0/10Excellent655 Reviews
Cleanliness7.8/107.8
Service8.6/108.6
Comfort7.8/107.8
Condition7.4/107.4
Neighborhood10.0/1010.0
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Arrowhead Tree Top Lodge

Set 39 km from Alpine Slide at Magic Mountain, Arrowhead Tree Top Lodge offers accommodation with free WiFi and free private parking. All units feature a private bathroom and have air conditioning, a TV and a fridge.

There is also a kitchen in some of the units equipped with an oven and a stovetop. A barbecue is available for guests at the lodge to use. Big Bear Marina is 40 km from Arrowhead Tree Top Lodge, while Aspen Glen Picnic Area is 39 km from the property.

LA/Ontario International Airport is 65 km away.

Read more about this hotelShow less

When you stay at Arrowhead Tree Top Lodge in Lake Arrowhead, you'll be on a lake, within a 15-minute walk of Lake Arrowhead Village and McKenzie Water Ski School.

This motel is 14.8 mi (23.8 km) from Big Bear Mountain Resort and 21.6 mi (34.8 km) from Yaamava' Resort & Casino. Make yourself at home in one of the 21 guestrooms featuring microwaves and DVD players. Flat-screen televisions are provided for your entertainment.

Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily. The front desk is staffed during limited hours.

Popular amenities

Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Maximum number of pets per room 3 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 9:00 AM - 9:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property will place an authorization for registered guests under the age of 25 in case of damages or breach of terms and conditions.
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 100.00 per stay
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Lake Arrowhead Village 0.9 km / 0.5 mi
McKenzie Water Ski School 1 km / 0.6 mi
Lake Arrowhead Repertory Theatre Company 1.1 km / 0.7 mi
Lake Arrowhead Village Lakefront 1.1 km / 0.7 mi
Lake Arrowhead 1.1 km / 0.7 mi
Arrowhead Resort Beach 1.2 km / 0.7 mi
Paradise Bay 1.6 km / 1 mi
Orchard Bay 2.4 km / 1.5 mi
Village Bay 2.4 km / 1.5 mi
Palisades Point 3.8 km / 2.3 mi
Blue Jay Bay 4.1 km / 2.5 mi
Meadow Bay 4.2 km / 2.6 mi
SkyPark at Santa's Village 4.3 km / 2.7 mi
Penninsula Park Beach 5.3 km / 3.3 mi
Hamiltair Cove Beach 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • hotel
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Luggage room
  • Grill/BBQ
  • Picnic
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin STANDARDCabin • STANDARDCAB.ST

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    Cabin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE POOL VIEWDOUBLE • DELUXE POOL VIEWDBL.DX-VP

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    DOUBLE DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BEDDBL.KG-VP

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    DOUBLE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE MOUNTAIN VIEWSTUDIO • DELUXE MOUNTAIN VIEWSTU.DX-VN

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    STUDIO DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin MOUNTAIN VIEWCabin • MOUNTAIN VIEWCAB.VN

    Photos are not available for this room type.

    Arrowhead Tree Top Lodge

    Cabin MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Arrowhead Tree Top Lodge

8.0
Excellent
655 Reviews
Cleanliness
7.8 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.4 /10
Neighborhood
10.0 /10
Amenities
7.2 /10
100 reviews shown
4/10
Poor
22 Jul 2026
Stephen
Not great, price reflects the product
8/10
Excellent
22 Jul 2026
Reggie
Our church members said that they like the place especially its so near the Lake Arrowhead Village.
2/10
Poor
20 Jul 2026
Michael
Room smelled of mold when we came back from concert. Ended up leaving at 9pm when nobody would answer the phone or office. Still waiting for refund. We used to love this place.
Partner
8/10
Excellent
18 Jul 2026
Luis
We had a mixed experience staying here. The owner was incredibly kind, welcoming, and easy to work with, which we really appreciated.

Unfortunately, the cleanliness of the room left a lot to be desired. There were spider webs around the door, which gave a poor first impression, and the room didn’t appear to have been cleaned thoroughly. The chair in our room was especially dirty—we didn’t feel comfortable sitting in it at all.

I think this property has potential because the owner genuinely seems to care about guests. Investing in more thorough housekeeping or a different cleaning team would make a huge difference and greatly improve the overall guest experience.
Partner
2/10
Poor
17 Jul 2026
Shivam
Room was dirty, we paid for 2 anniversary suits but was told that there is only one. But Expedia allowed to book 2 suits. Additionally property was very dirty and full of stains on bedsheets
Partner
2/10
Poor
16 Jul 2026
Leslie
The room smelled terrible like it hadn’t been rented in years. The room had a very small AC window unit which only went up to 78 and the room was hot, muggy and stuffy. The air even with the ceiling fan didn’t circulate well at all. Also the jetted tub was in the same area as the kitchen. The star ratings and photos were so inaccurate I just couldn’t believe it. I never had this experience before. But I would never go back there nor recommend this property. Expedia was able to give us half of our refund however the management didn’t even bother to refund the other half. They instead wanted to show us another room which I wouldn’t except after the fact. I just wanted out.
Partner
10/10
Exceptional
15 Jul 2026
Rochel
Beautiful quiet cabins. Very close to lake Arrowhead Village. Would definitely stay there again
Partner
6/10
Pleasant
06 Jul 2026
Kelly
The room was clean, a few spiders and webs. It was a bit of a hassle checking out, even though room had been prepaid.
They had new ownership since reservation was booked but that should not have affected us or time spent waiting.
Partner
10/10
Exceptional
14 Jun 2026
Nicholas
Good staff pool needed cleaned.
Self
2/10
Poor
09 Jun 2026
Andrea
We slept on urine/feces stained blankets for 2 nights unknowingly. Was looking for my phone in the sheets and found it. Lodge confirmed the stains were there prior to us staying in and failed to fully inspect the sheeting before providing it to us. The best part is when we demanded a refund, they ignored my emails and calls. In fact, when we finally got ahold of someone they told us to \"call back later\" ended up opening a CC dispute to get my money back
Partner
4/10
Poor
25 May 2026
jacob
The room smelled like stale cigarettes, the bed sheets had cigarette burns in them, the refrigerator was broken, there were no towels in the room (I had to ask for them from the front desk), one of the windows was missing a curtain, and the wifi only seemed to work near the lobby building. The room was clean, the lights worked, and the plumbing worked.
Friends_and_family Family
4/10
Poor
24 May 2026
Rosa
The rooms were not even close to what was advertised in the pictures posted on Expedia. Room was very musty smelling and everything in the room was falling apart. Definitely won’t be staying there.
Partner
2/10
Poor
13 May 2026
Daniel
The Wifi info that we were given did not work at all! We did not have WiFi the entire trip. The bed was extremely uncomfortable. It might have been more comfortable to sleep on the floor. The coffee maker did not work, which we realized after several failed attempts. The TV did not work at all. We did not have any TV the entire trip. The place was completely empty, except for us. What a ripoff and scam this place is! Also, I will never use this booking site ever again. I feel betrayed and scammed.
Pet
6/10
Pleasant
23 Feb 2026
Ricardo
Poor wifi
Partner
10/10
Exceptional
18 Feb 2026
Joey
Nice place to stay
10/10
Exceptional
11 Feb 2026
Sandra
The Arrowhead Tree Top Lodge is a hidden gem! The buildings look like a Swiss chalet. The room was very clean and spacious with comfortable beds. It had a lovely fireplace and large shower. I love that there are new floors and no carpet. The heater/AC unit was immaculately clean and worked perfectly. We stayed in the Fireplace Room with 2 Queen beds. It looks exactly like the photo on their site. The property has large grounds to walk around on, adjacent to the lodge with cool wood sculptures and a giant tree swing. So fun! We walked to the village for breakfast - about a 15 minute walk. The onsite manager was super nice, and helped us start a fire in the fireplace. We love everything about the Arrowhead Tree Top Lodge!
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
Ciano
The cleanliness
Leisure Family
10/10
Exceptional
23 Jan 2026
Menzi
Room was nice - hoping for a working fireplace with wood but just used the heater
8/10
Excellent
22 Jan 2026
Harry
Check in and out smoothly.
Beds were so small for 2 adults on one bed.
The sofa was too old.

Easy to find this hotel and just 4 minutes to lake arrowhead village.
Leisure Friends
4/10
Poor
19 Jan 2026
Priscilla
The room looked NOTHING like the pictures as advertised. Like at ALL. The couches and chairs were dirty and stained, so were the sheets. The furniture was old, broken, and dirty. There were lots of bugs. The staff was nice. So I’ll give them that. But the place was gross and the beds were extremely uncomfortable :(
2/10
Poor
19 Jan 2026
Alberto
Staying here felt scary bc the curtains would not close all the way. Also we found several stains on the bed & sofa. The restroom and kitchen was clean tho!
Partner
8/10
Excellent
17 Jan 2026
Manny
The location was great.
Leisure Partner
4/10
Poor
06 Jan 2026
Andrew
I selected a room with fire place, the photos showed a room with an actual fireplace. Our room had a heater that mimicked a fire place, it was just lights in a box. The room smelled bad, like body odor or just something gross, good thing my wife makes scented candles. The wifi is terrible, it only worked standing right next to the office, even though our room was only 20 feet away from the office, we got no signal. We used the microwave and it blew a fuse and we lost some power, luckily the maintenance man fixed it and we didn't have any other issues since. Beds were clean but too firm for me, not very comfortable. Oh and they only had 1 plate in the kitchen cabinet for us to use for food we had to buy paper plates at the store. Upstair neighbors stomped loudly upstairs most of the night as well. It wasnt a super terrible stay, we did like the place and how close we were to the markets and lake was a huge plus. We did also book an additional night, but prob wont stay here again unless they make some improvements. The staff was nice at least and the surrounding area is beautiful so we just made the most of our 8th year wedding anniversary.
4/10
Poor
05 Jan 2026
Elaine
N/a
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Allen
Room was cute !
8/10
Excellent
04 Jan 2026
Jasmen
Room was clean, staff was polite. Only downside was the bed was very springy and uncomfortable tossed and turned all night. Would definitely stay again if bed was changed.
Leisure Partner
10/10
Exceptional
04 Jan 2026
Vincent
Clean. Friendly. Cozy
10/10
Exceptional
29 Dec 2025
Yesenia
Had a great stay this weekend. My husband and I shared a room with 2 beds and a pullout couch with 4 of our family members. The only thing we complained about was that the pullout couch was in bad condition and the first night that it was slept on, it almost folded in half with 2 people on it. We told the owners and it was immediately taken care of. Overall we had a great stay!
Leisure Family
10/10
Exceptional
27 Dec 2025
Erin
Our stay was a few days before Christmas and the whole property was decked out in Christmas lights and our room even had some Christmas decor inside. It was so festive! The gentleman who checked us in was friendly and helpful, even recommending a dinner spot. The room was more updated than the pictures indicate. The beds were comfy and the blankets were heavy and warm. The heater worked well, as did the fireplace. There were some mugs and tea/coffee/cocoa packets available. The mini fridge was helpful for leftovers. We will definitely stay here again!
Leisure Family_with_children
2/10
Poor
23 Dec 2025
Shanthi
The electric power Ran off every time heaters on. Not clean no room service good. Very bad service
10/10
Exceptional
22 Dec 2025
Enrique
All was good
Partner
8/10
Excellent
01 Dec 2025
Mamie
The room was nice. A little outdated but the fireplace and coziness was wonderful. Clean and fresh. Staff was very nice and helpful.
Leisure Self
8/10
Excellent
26 Nov 2025
Jaqueline
Small place but it was clean and comfortable for the price
Partner
10/10
Exceptional
18 Nov 2025
Luis
Good overall. Raining and cold so did not get to hang out on deck.
Business Self
8/10
Excellent
10 Nov 2025
vanessa
Just a quick overnight trip attended a wedding only slept in room, bed was comfortable and was very quiet.
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Courtney
Very cute, awesome staff.
There are some areas that were a little dated, but it was very charming overall. It felt more comfortable than most hotels, and the fireplace was amazing.
Leisure Partner
10/10
Exceptional
26 Oct 2025
Dirk
Very nice. Comfortable as well. Felt at home.
10/10
Exceptional
25 Oct 2025
Berenice
Would come back
6/10
Pleasant
25 Oct 2025
Laura
El colchón tenía un huevo en la mitad, no es que sea el más nuevo las almuhadas muy blandas
Partner
8/10
Excellent
22 Oct 2025
Lawrence
The staff was amazing. I screwed up the reservation and the employee that helped us went out of her way to fix it. The only negative issue was the shower curtain was too short, so after we showered the bathroom floor was flooded. We would definitely stay there again.
Leisure Partner
6/10
Pleasant
12 Oct 2025
Elia
The heater was not working in our unit, so the staff took portable indoor heaters for us.
I’m sure the place was beautiful at one point. It now needs updating and up keeping. I might return due the convenient location to The Arrowhead Village, if the price is cheaper.
Leisure Family
2/10
Poor
10 Oct 2025
John
No
8/10
Excellent
06 Oct 2025
ricky
Fridge froze my drinks
Self
8/10
Excellent
01 Oct 2025
Kelsey
Really great and attentive staff. It’s definitely a rustic stay but isn’t that why we go to the mountains in the first place?
Leisure Family
10/10
Exceptional
28 Sep 2025
Delarene Ann
Everything...smotth check in , wonerful staff
Leisure Family
2/10
Poor
21 Sep 2025
Michael
Disgusting cabin. Spider webs all over, room was half painted, couch had stains ALL over it, the front door didn’t close well and was insecure. TV’s were removed and wires just hanging from the walls. Front office was unorganized and the lodge had some sketchy people around the property. We felt so unsafe and dirty there we stayed for 10 minutes and booked a different resort right then. After speaking with locals they said the same thing. NEVER stay there.
Leisure Family_with_children
8/10
Excellent
20 Sep 2025
Veronica
Blinds were broken and missing, towels had holes and the coffee cups were chipped. There was coffee but no waters.
10/10
Exceptional
13 Sep 2025
Yuliana
The stuff super friendly and nice. Also help us with the griller.
Leisure Family_with_children
10/10
Exceptional
02 Sep 2025
Danielle
This lodge was quiet, off the main hustle and bustle, exactly what we wanted. A safe retreat to relax. It was super close to the village. The staff was always nice and attentive. The room was cozy with a soft bed.
Leisure Partner
8/10
Excellent
24 Aug 2025
Charalampos
Friendly stuff. Hotel nicely situated in the woods, walking distance to the Village.

Very scenic.

The room, was nice too. Like a cabin. The occasional spider webs, here and there. Other than that, pretty nice.

Shower was a little bit uncomfortable. But, I've been through worse.

Could benefit from separate shampoo & conditioner though. Just a thought.
Leisure Self
4/10
Poor
18 Aug 2025
Vickee

Disappointed

No resolution options given by hotel directly. Dirty couches and chairs, toilet seat worn to the wood unsanitary, broken ceiling fan with missing bulbs in living room, broke light and missing bulbs in living room, bedroom and bathroom. No tv in bedroom, no bbq available on patio as advertised. Patio was filled with storage. Dog on premises in the patio area not able to use patio at all. I am demanding a refund due to no resolution options available, overall poor condition and false advertisement. Also person staying above us, very loud late at night and early in the morning.
Friends_and_family Friends
8/10
Excellent
10 Aug 2025
Jessica
Check in was fast and easy, parking was tough though. The beds were hard and uncomfortable.
Leisure Partner
6/10
Pleasant
03 Aug 2025
Katharine
pricing was the main reason for choosing this hotel but the additional $15.00 \"resort fee\" was ridiculous and I'm not sure what exactly it was supposed to cover. The room was ok, but little things like not having lightbulbs in the overhead light or mismatched lightbulbs in the bathroom. One for the curtains in the bathroom was upside down and backward and the mirror over the sink covered the plate where the hairdryer should have been hanging. The shower stall had no place to put shampoo or soap all in all gave the place a feeling of no one caring. It could be a reasonably priced gem with a more discerning eye to detail.
Leisure Partner
4/10
Poor
28 Jul 2025
Verified traveler

H V

The photos were definitely misleading. Our room and bathroom had spider webs everywhere, the bedding smelled like sweat, and one of the showers even had a construction hole. It felt like the cleaning was just the bare minimum. I don't recommend staying here!
Partner
10/10
Exceptional
27 Jul 2025
lina
For the price, it is a spacious room with walking distance to the lake and Lake Arrowhead downtown
Leisure Partner
10/10
Exceptional
20 Jul 2025
Ava
The lodge is very nice, clean and peaceful. We had an unforgettable stay at the lodge thanks to the incredible kindness of the staff and her son. After a long day, we really wanted to enjoy some classic S’mores around a campfire, but it was already 10pm and we’d run out of energy to go to the store for supplies. To our surprise, they gave us all supplies to make S’mores and specially they went out of their way to buy some chocolate for us. Not only that, but they also generously shared their own dinner—pizza and brownies—with us. Despite everyone being tired from the day, their genuine effort to create a happy moment for us was truly heartwarming. Their kindness made our trip so much more special, and we will definitely come back to this wonderful place. Thank you for everything and see you again !! <3
Leisure Friends
8/10
Excellent
16 Jul 2025
Ismael
Staff was awesome
10/10
Exceptional
13 Jul 2025
Verified traveler

Clean Lodge

We had a good stay. Older accommodations but Very clean.
4/10
Poor
06 Jul 2025
Dyann
The venue of the Lake Arrowhead Tree Top Inn looked inviting and pleasant, upon arrival. Check-in was okay. The room was clean, however, the amenities were lacking. The coffee pot needed to be moved to plug in. The microwave and refrigerator were functional. The bathroom lacked space to put personal items. The beds were nicely made , but very uncomfortable. The price was very reasonable. I wouldn’t return.
Partner
10/10
Exceptional
04 Jul 2025
Adriana
It was a cozy and clean room. The staff is wonderful. We will be back!
Business_and_leisure Partner
8/10
Excellent
29 Jun 2025
Debbie
Nice place
Leisure Family
6/10
Pleasant
22 Jun 2025
Mackenzie
Late check in due to room not being clean. The cleaning person then asked if I wanted my room to be mopped when there were visible spots on the tile from the person before me. Unprofessional and unprepared
Business Self
10/10
Exceptional
22 Jun 2025
Timothy
The staff is beyond helpful and very friendly!
Business Self
8/10
Excellent
20 Jun 2025
Roberto
Beautiful
8/10
Excellent
15 Jun 2025
Jonathan
Walkable to the lake and shops
Leisure Partner
10/10
Exceptional
14 Jun 2025
Michael
Everyone is always super nice and accommodating.
Leisure Partner
6/10
Pleasant
27 May 2025
Mark
.
Leisure Family
10/10
Exceptional
26 May 2025
Marissa
I stayed here for two nights while taking a short pause from hiking the pacific crest trail. Staff was very friendly and even gave me a ride to the hospital. They were working on some renovations around the property, but the room itself was great and even had a private front patio. Having a microwave and fridge/freezer was great!
Leisure Self
8/10
Excellent
21 May 2025
Molly
Quaint, clean, and one of a kind rooms. I stayed in the 2 bed suite with a fireplace. I didn't use the fireplace (it is spring), but could see it as an asset in winter. The wall heater made things nice and toasty at night. Though it is a bit loud. Towels are very small; I'd suggest bringing your own. Toiletries are so so; again, BYO soap & shampoo. There is no bathtub in this room. Rates are high in summer & winter so highly recommend coming in the \"off season\" to get the best rate. Overall, 4 stars!
Leisure Self
8/10
Excellent
19 May 2025
CHRISTELLE ANN
It's a really nice place: spacious room, spacious space in the back property for dogs, I love the design of the lodge, friendly staff, its a nice location.

Its an old property so dont expect evereything to be new and modern.

My dog found a toothbrush under the bed tho. My only complaint would be cleanliness. With the price I paid for, I wasn't expecting a 5-star hotel like stay. So, I'd say it was still a very good stay and I would come back.
Leisure Pet
8/10
Excellent
18 May 2025
Celeste
The only thing that concerns me is the dog poop infront of our unit and dog hair at the couch. Aside from that it’s a nice place to stay. Make sure it should be clean before the guest check in.
Leisure Family
10/10
Exceptional
18 May 2025
Jacklyn
Very cute spot! Nice rest stop for the 2 nights we were there. 4 minute drive to Arrowhead Village (can walk but it’s sketchy) a minute away from Saddleback Inn (food is amazing). Not far from other spots maybe 10-15 min drive to different areas. For the price we paid it was worth it. Definitely would stay again but will probably upgrade to a fancier room next time :)
Leisure Partner
8/10
Excellent
11 May 2025
Michael
It's a cute place. Just older. Rooms were clean and comfortable. Great room for price. And staff is always super nice.
Leisure
4/10
Poor
05 May 2025
Deena
No working WiFi and the beds with the pillows need to be updates. Front desk was helpful in fixing tv
10/10
Exceptional
05 May 2025
Aaron
Will definitely stay again
Self
10/10
Exceptional
09 Apr 2025
Elijah
Had an amazing time here
8/10
Excellent
01 Apr 2025
Karrie
Close to the village
Leisure
10/10
Exceptional
18 Mar 2025
Kristian
Overall, a beautiful place to stay. Only issue was the TV remote didn’t control the volume and there wasn’t any buttons on the tv to fix the volume. No big deal.
Leisure Family_with_children
6/10
Pleasant
15 Mar 2025
Jamie
I like the area. Close to the lake.
Leisure Partner
10/10
Exceptional
05 Mar 2025
Grace
we love it
Leisure Family
4/10
Poor
05 Mar 2025
Johnny
Unfortunately we arrived at a time where they were having a staff shortage. The premises looked unkept and in serious need of remodeling. At least the building we stayed in. We waited for hours for our room, and with hungry and tired kids, that's not a good thing. They were accommodating in providing a discount due to our patience, but in all honestly, and as much as we appreciated it, not somewhere we will be returning to. First of all, our walk to our \"cabin\" was riddled with junk items or it appeared that a storage shed was cleared out and dumped on to the walkway. The wooden fence door also looked like it was falling down. The rooms were \"rush cleaned\" and the microwave was disgusting. We did not report that as they already had taken 4 hours to give us our room. Under the bed was a mess and found some dirty laundry from the previous renters. Beds were not comfortable and when further inspected, the wooden middle posts under were broken. So the beds sank. We were just staying for one night and everything else was booked and unavailable, and it would have cost us even more to find another place. We were tired and just needed to go to sleep. We appreciate the friendliness of the woman who helped us, but she seemed flustered and exhausted from dealing with everything. Not the warmest of welcomes, but she was trying her best to be helpful.
Leisure Family
4/10
Poor
21 Feb 2025
Jetta
We had a broken shower, tub and coffee maker as well as the doors to the front entrance to the room were stuck and locks not working properly. For the cost of the room , maintenance needs to be more on top of things. Yes we did get another room but it was just as bad as the other room.
Leisure Partner
4/10
Poor
17 Feb 2025
Luisa
Literal spider webs in the closet, I checked under the mattress and under the sofa and found old cigars and a vape pen. First night got woken up at 1am by pounding of the cops looking for a arguing couple
Leisure Partner
10/10
Exceptional
08 Feb 2025
Angela
Great service!
Leisure Family_with_children
10/10
Exceptional
06 Feb 2025
Verified traveler
Perfect for the occasion and very simple and quick check-in process.
Friends_and_family Family
6/10
Pleasant
20 Jan 2025
Jennifer
It is in need of a facelift. The room had doors to adjoining rooms which was not good. It was very noisy during the night. The walls are thin.
Business
10/10
Exceptional
18 Jan 2025
Kristin

Our new vacation headquarters!!

Check-in was easy and everyone was so friendly and extremely helpful. The room was very clean and well thought out. They truly have thought out everything. It was beautiful and inviting. We absolutely love our stay. The scenery is amazing and it made for a truly memorable vacation. We would definitely not hesitate in making it a regular vacation spot.
Friends_and_family Family
10/10
Exceptional
07 Jan 2025
Jolene
Very quaint- we enjoyed our stay.
10/10
Exceptional
06 Jan 2025
Juan
Loved our weekend at the tree lodge. Room was clean and comfy for the 3 of us and it was close to everything.
6/10
Pleasant
06 Jan 2025
Cecilia
Lo que no nos pareció de este hotel es que el diseño del cuarto ya es muy obsoleto. No cuenta con suficientes toma corrientes ya que en un solo switch se conecta la cafetera la refrigeradora y sería también para la TV. No pudimos disfrutar de televisión porque el alambre eléctrico no alcanzaba el switch eléctrico.
Leisure Partner
8/10
Excellent
06 Jan 2025
Patrick
It was my 1st cabin stay. The surrounding area is beautiful. The cabin itself was cozy, and the hot water worked great.
The heater did not work during 30ish degree nights; luckily we brought a heated blanket. The walls are paper thin; we heard every word and movement from one of the neighboring rooms. We could also hear them being adults; like they were in the room with us!
Leisure Partner
2/10
Poor
28 Dec 2024
Verified traveler

Worst place I had stay!!

They gave us a first floor room when I booked and upstairs. We had to wait until 5 pm to be checked in because according to the front desk lady the room was not cleaned yet. When we finally got in to the room place the room was filthy. The pool out couch has dirty sheets and old food. The two bed in bedroom had stained sheets. I had to ask for a broom to clean the floors and new sheets to make the beds.. the TV didn’t work .. something wrong with the cable ( (my son fixed it cause manager couldn’t)..and no working light in the kitchen..and I found a “join” in top of the bathroom mirror.. unfortunately we had to stay because it was to late to book another place and get a refund! ( the owner gave us a 50% refund which I am still waiting for hotel.com to credited into my credit card)
Friends_and_family Family
6/10
Pleasant
27 Dec 2024
Jianping
I like the kitchen of the room, which provide a lot of convenience during Christmas for the meals. It also has a front yard and table set, additional space for family activities. the fireplace is awesome feature for a Christmas celebration.
I love this place, though the hot water was not available for a bath in one night. The staff member is very helpful in identify an alternative place for shower.
Leisure Family
10/10
Exceptional
25 Dec 2024
Miriam
Was pretty good
6/10
Pleasant
23 Dec 2024
Tomika
The cabins were cute. The fireplace room I booked was supposed to have a patio or outdoor space and it didn’t. The shower was wonky and the whole bathroom got soaked every time we showered. The WiFi is really spotty and I had work to get done, so that wasn’t the best. The woman running the front was nice.
Friends_and_family Family
10/10
Exceptional
20 Dec 2024
Paola
This is a great place to come and relax. The scenery is beautiful the customer service is awesome. This place had everything we needed for our little get away. I love the fact that they are pet friendly. It made it that much easier for us to make this trip with our fur babies. Will definitely be coming back.
Partner
8/10
Excellent
09 Dec 2024
Jose
Nice and quiet
Partner
10/10
Exceptional
29 Nov 2024
James
Good place
Leisure Family
8/10
Excellent
18 Nov 2024
Christal

Cute cabins

Upon arriving, you need to call for them to come to the office to check in. That was fine. Cabin was in the back with a privacy fence and patio area. Chairs, table and bbq. The room was nice. Full small fridge, microwave, coffee pot with coffee. A few dishes are in the cabinets/drawers. The bed wasn't horrible, but its an older mattress with springs that popped every time we got up. The shower was a little tricky, hot was not hot, but because the knob wasn't right. We found the hot water! The jetted tub was amazing! Careful that water gets super hot. We used the gas fireplace the 2nd night for almost the whole night. It was a very nice touch of romance. It also has a wall heater, that I think stayed on the whole 2nd night also. It snowed that next morning before check out. We couldn't get out of the sloped driveway because of ice. The owners went above and beyond by shoveling us a path to get out. They could have made us call AAA or something. They didn't and that was AWESOME!!! Super close to a stater bros and cvs. Plenty of qaint restaurants to choose from close by also. I would stay here again.
Partner
10/10
Exceptional
17 Nov 2024
Matthew
They were very accommodating even though we arrived after the office normally closes. They helped us with all the little issues we encountered getting accustomed to the cabin. It was great to relax. In the future maybe we can enjoy more of the premises and not just our room.
Leisure Partner

Location & surroundings

Arrowhead Tree Top Lodge
27992 Rainbow Drive, Lake Arrowhead, United States

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Arrowhead Tree Top Lodge

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