AC Palacio Universal

10/10

Exceptional

15 Jan 2026

Roger

We really liked this hotel. The staff was polite, friendly and helpful. They gave us a room with balcony facing the sea, which was great. The housekeeping was great. The location is convenient with many nearby restaurants and “Oyster Street”. We would definitely recommend this hotel and would stay there again if we return to Vigo. Five stars to the staff at reception, the breakfast room attendant and the housekeeping person!!

Leisure Partner

10/10

Exceptional

28 Dec 2025

gennadiy

We had a breakfast outside of the hotel. All the rest was wonderful.

Leisure Family

10/10

Exceptional

18 Dec 2025

Holly

Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything.

Leisure Partner

10/10

Exceptional

20 Oct 2025

MARIA

Very good place! 5 stars customer service, very clean.

Leisure Partner

8/10

Excellent

19 Oct 2025

Dwight

Fine

Partner

10/10

Exceptional

03 Oct 2025

eduardo

Awesome

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

William

100% recomendado

Lugar de ensueño

Partner

10/10

Exceptional

14 Sep 2025

Anthony

Excellent staff

10/10

Exceptional

10 Sep 2025

mary

Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.

Leisure Friends

6/10

Pleasant

30 Jul 2025

Sandra

The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans.

That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Naoko

It was excellent except there was no complimentary coffee/tea in the room

Leisure Family

10/10

Exceptional

05 Jul 2025

Susan

Heavenly AC! Clean, quiet & comfortable

Leisure Self

10/10

Exceptional

21 Jun 2025

Lori

The location was excellent! The staff was so helpful and the room was lovely!

Leisure Partner

10/10

Exceptional

11 Jun 2025

Arthur

Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo

Partner

10/10

Exceptional

05 Jun 2025

Alfredo

Just in front of pier to Cangas and Islas Cies

Leisure Family

10/10

Exceptional

02 May 2025

Alessandra

AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service

Friends_and_family Family

8/10

Excellent

13 Dec 2024

Gary

Good hotel

Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night.
The bar was not open during our 3 night stay.

Vigo is very, very hilly.

Partner

8/10

Excellent

01 Dec 2024

Jorge

Convenient

10/10

Exceptional

20 Nov 2024

MAXIMO

Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.

Leisure Partner

8/10

Excellent

26 Sep 2024

gail

Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room

Leisure Partner

10/10

Exceptional

25 Sep 2024

Eduardo

Amazing Waterfront Gem in Vigo

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.

Partner

10/10

Exceptional

23 Jul 2024

OSCAR

Excellent service and staff. Great location.

Business_and_leisure Family

8/10

Excellent

03 Jul 2024

Gilberto

Nice place, friendly staff. Right in front of the port.
No cafeteria or restaurant service weekends, only breakfast and room minibar.
Hart to find a nice restaurant close to Hotel, something rare in Galicia

Leisure Partner

10/10

Exceptional

03 May 2024

Aylin

Location was perfect

Leisure

10/10

Exceptional

20 Feb 2024

Thomas

I stayed here while traveling on business from the US. They were very friendly and accommodating to me.

Business Self

10/10

Exceptional

26 Nov 2023

Sabine

Beautiful hotel and great price/quality ratio.
The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight).
Other than that, everything was very nice. Room, staff, food, drinks, etc

Leisure Partner

10/10

Exceptional

25 Nov 2023

Verified traveler

Marriott in Vigo

Excellent hotel, especially for the price.
The hotel does not have a parking however there was one just across the street, very convenient, but very expensive. 30 euros overnight (!!)

Partner

10/10

Exceptional

17 Oct 2022

Kristi

Very friendly & helpful staff, lovely room with a great view of the water, close to tons of restaurants and shops

Leisure Self

10/10

Exceptional

19 Aug 2022

R

Nice place and good location. Parking is extra and several blocks away. No issues, would stay here again.

Leisure Partner

10/10

Exceptional

08 Aug 2022

Joyce

..

Leisure Partner

10/10

Exceptional

19 Jun 2022

David

Night in Vigo …. Pre-Camino

Our stay was great… Better than expected.
Beautiful hotel. Super clean. Fantastically well located.

Partner

8/10

Excellent

25 May 2022

Vikki

Beautiful Hotel

Beautiful hotel, friendly staff, very clean, and comfortable bed. Off- site, paid parking isn't ideal, but that's the norm.

Partner

10/10

Exceptional

10 Feb 2022

Robert

Great Hotel in Vigo!

Excellent hotel great location and facilities

Business

8/10

Excellent

03 Dec 2021

Jeffrey

We only stayed one night but was very nice hotel and easy walk to everything. We were there at the start of the Christmas festival which was good and bad. Good because the hotel is next to the festival, but also bad being that close if you want to get some sleep, get an inside room. Overall hotel is great, staff was very nice and helpful. Room was nicely appointed, bed was comfortable, big tub in the bathroom if you need to soak. Would definitely stay here again.

Leisure Family

10/10

Exceptional

07 Nov 2021

samuel

Great hotel , good place in town , employees very friendly and hotel is fancy.

Business Partner

8/10

Excellent

31 Dec 2019

Verified traveler

not good check in experience.
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Friends_and_family Family_with_children

10/10

Exceptional

21 Oct 2019

Negar

Valid for money

Located by the harbour.
Comfy bed.
In room coffee free of charge.
Breakfast good.

Business

8/10

Excellent

18 Sep 2019

Susan mills

Nice hotel but overpriced breakfast at 15 euros each so we passed.

Partner

6/10

Pleasant

15 Jul 2019

Ed

Need to train their staff urgently. Very rude and ineddicient. Almost zero guest services such as restaurant, room service, bell boy, assistance with cars. Great location. Could be a great hotel but the human factor lets it down.

Leisure Family

10/10

Exceptional

19 May 2019

Derek

Top Marks to Palacio Universal

Good hotel near docks / marina. Good bedroom with balcony with sea view. Very helpful English speaking staff. Very good breakfast, continental style. Would be delighted to stay there again if in the area.

Family

10/10

Exceptional

08 Apr 2019

MATTHIEU

great location, beautiful room, view and staff.

it was great. thanks for all your help!

8/10

Excellent

29 Oct 2018

Verified traveler

Close of old town, easy to walk to it, near of restaurant, Bar , shopping area

2/10

Poor

30 Jul 2018

Sarah

Bad hotel in VIGO dont do it

there was a wall blocking the lookout. We tried to change room but they thought it will be trouble with them having to clean the room again. The bet was not great. It is a hotel that is very overpriced.

Partner

8/10

Excellent

06 May 2018

Verified traveler

Stayed here for 2 weeks while in Vigo on business. Clean, comfortable rooms in a good location near waterfront and old city. Breakfast was good and typical of anything I’ve had at European hotels (varied continental options). Definitely recommended for a stay in Vigo.

10/10

Exceptional

03 May 2018

James

An Oasis of Elegance in Vigo

From the moment you walk in, you know you are in a most special place. Elegant, sophisticated, and with a staff that anticipates your every need. We travel throughout the world, we enjoyed Vigo, and shall return. Why? So we can spend a few more days at this wonderful hotel. We had memorable experiences here, and we shall have more.

4/10

Poor

18 Sep 2017

Verified traveler

Simple hotel trying to be a Marriott

Nothing special about this hotel on the contrary room very basic quite pricey for what is offered
Not a good deal at all. Small room with no Marriott personality.

10/10

Exceptional

17 Sep 2017

Malcolm

Good quality central hotel

The staff were always helpful and the room clean and well presented. We had a meal one night and it was a good quality meal, served by courteous staff, and in the main dining room. We slept well on superb beds and even though it was near the front we didn't hear the noise past ten o clock at night. Conveniently located and not too far from the two railway connections we could travel easily to Ponteverde, Santiago and A Coruna. It was also near the old town and located on the tourist bus route. All in all a hotel with an excellent location, good quality food and staff, and comfortable rooms, well kept. Highly recommend this.

10/10

Exceptional

15 Sep 2017

Verified traveler

Convenient location

Staff is friendly and room is clean. Very convenient to restaurants & shops.

8/10

Excellent

20 Aug 2017

Verified traveler

Nice hotel, very good location.

The hotel location was very good, in the city centre. Our room was OK, but felt a bit clogged as there was only an small window in the roof facing other buildings. We were on the top floor which was an extension of the original building, the windows in other floors looked more pleasant.
Parking available for 13€/24 hours. Remember to remove the car arial before as the parking system damages it. We managed to get it replaced.

10/10

Exceptional

17 Jul 2017

Marcelino

Relaxed and calm

Family

10/10

Exceptional

17 May 2017

Catharine

Great location and service.

Fabulous service. Clean modern rooms. 3 unusual items: The shower gets he floor wet despite adjusting the shower head and matt, which could be a safety issue; the comforter is completely wrapped in a sheet, which is nice, but there is no top sheet to provide layers; it was stuffy but the staff fixed the temperature, we couldn't do it ourselves. That said they were very accommodating and gracious with small requests.

Family

6/10

Pleasant

07 Mar 2017

Verified traveler

The hotel was clean and centrally located. The rooms need coffee pot in room. It has the basics and is close to restaurants and old city.

4/10

Poor

15 Nov 2016

Verified traveler

Arrived Sunday evening and no food available - not even a bar snack as the bar was closed. This is Spain so no restaurants open until 8.00pm and I planned to be in bed by then after getting up rather early to make the journey.

10/10

Exceptional

18 Jul 2016

jusuf

perfect, actually

Family

8/10

Excellent

22 Sep 2015

Horst R.

Wonderful family trip

Very nice Hotel, helpful staff, good breakfast, good location right at the harbor, had a good time

Family

10/10

Exceptional

04 Aug 2015

W

Weekend in Vigo

Right on harbour front and I had a sea view room with small balcony. Very stylish hotel with large rooms nicely decorated and handy for old town, ferries to nearby islands, bars and restaurants. Plus only15 mins walk to railway stations (or c5 Euros in a cab) and 20 mins in cab to airport (c20-25 Euros)

10/10

Exceptional

11 Jun 2015

Verified traveler

Short Break

Ideal location for a short break, easy access to the Old Town, restaurants, ferry terminal and tourist information. Very comfortable rooms with pleasant decor and nice view. The hotel staff were very professional and helpful at all times

Partner

4/10

Poor

24 Apr 2015

Verified traveler

No on site parking
in city center. Good for walking around the area.
Beds not very comfortable more like camping cots

8/10

Excellent

20 Jan 2015

Graeme

Good hotel ...

The AC Hotel Palazio is a decent hotel - the building is fully modernised internally but has kept its 19th/early 20th Century facade. I paid about 60 Euro/night for a room during the week and about 50 at the weekend. My room had a huge king size bed with great linen. No bath but a walk in shower - it was fab ...loads of hot water and good pressure. The room and bathroom both had wooden floors which is typical of the continent. I stayed on the first floor at the front corner of the hotel above the restaurant. It could get quite noisy from below with the scraping of the chairs on the stone floor. In addition outside street noise was easily heard - maybe not so much if you were a floor up or not on the front.
Excellent breakfast ...Continental style obviously but a huge spread - great coffee machine and a decent toaster. breakfast was open for a lengthy 3hr during the week (7am-10am) ....and a even better 4hrs at the weekend - until 11am. This is something all hotels should think about. Residents seemed to be mostly business orientated but with the occasional couple or family.

8/10

Excellent

15 Nov 2014

novannie

Fine hotel overlooking the yacht club

Conveniently located in the central business area, on the promenade across from the Yacht Club, the hotel is historic on the exterior with thoroughly renovated, luxe modern rooms. An excellent value through Expedia. Breakfast would have been pricey but it was fun to get pastries from nearby bakeries/markets. Note, the double/king bed is two twins pushed together.

10/10

Exceptional

30 Oct 2014

Michael

Very inpressed

Great breakfast. Very comfortabke room. Light blocked out by shades and very quiet

Partner

4/10

Poor

27 Sep 2014

kerry

An expensive over rated hotel

The staff in this hotel were unfriendly. The hotel room, which was supposed to be a double room was cramped. The bathroom was lovely but took up about as much room as the living area. The ocean view I paid for could only be seen from the balcony. The buffet breakfast was nowhere as good as we've had elsewhere, such as Melia Hitol in ACoruna which for a similar price was much better value for money. And unlike the Melia Maria Pita we had to pay 14 pound each for breakfast. A rip off.

10/10

Exceptional

31 May 2014

Connie Hamilton

Very Good Hotel in Vigo,Spain

Our stay was excellent. The staff in this Hotel was excellent, especially Sara at the front desk. She was very helpful with directions and information. He spoke English very well. She greeted us with a big smile and a welcome hello. I wish that everyone in other Hotels would be as friendly and efficient as Sara .

10/10

Exceptional

26 May 2014

Susan

Great rooms, breakfast and location.

The hotel is in front of the Pier, where the boats leave to Ons and Cies, the beautiful Islands in front of Vigo. My room had a nice view of the sea. The rooms are very charming with a modern decoration, which I liked very much. The breakfast is greeeeat, just check while booking if you've marked it already (I forgot to and had to pay the breakfast extra). Nearby is the historical town of Vigo, which is very charming, people are extremely friendly and, at least right now (May), the town is not overloaded with tourists. What I also like about Vigo is that the town is very authentic with real shops (not chains). People are nice and the food amazing with great prices! Love it here!

10/10

Exceptional

26 May 2014

Jean at Navalia

Great accomodations

Well located, rooms very comfortable and quiet. Well located, with shops, restaurants all around. Excellent service from all staff.

8/10

Excellent

13 Sep 2013

Anthony

Those Little Touches

The bedside reading lights didn't work in the first room I had. The Balcony door handle broke and I couldn't lock the door or keep out the street noise. The air conditioning controller made it too hot or too cold In both rooms. The in room WiFi wasn't free but cost a sizeable amount of money and was only valid for 24hrs per payment - no good if you are out of the room all day - rather than a per hours used plan. The second room patio door would not close properly due to the locks being misaligned. The personnel of the hotel were excellent and the breakfast buffet was very good. The location was excellent and the rooms were very clean.

6/10

Pleasant

01 Sep 2013

Verified traveler

good location

good

8/10

Excellent

19 Aug 2013

Verified traveler

Quick visit

Nice location near the port -easy to get into old town. Beautiful walk to main park in center of the city. Room was nice as was the balcony, but the ac did not work very well and the room got very hot and stuffy overnight. Parking is a bit expensive and is not connected to the hotel.

8/10

Excellent

21 Jun 2013

Jorge Sainz

Excellent time.

8/10

Excellent

14 Jun 2013

Verified traveler

Beautifully renovated room

A simple overnight in Galacia's most populated city.

10/10

Exceptional

07 Jun 2013

Verified traveler

Amazing

Beautifull design hotel with a gorgeous view of harbor steps from the ferry to Cies Island with a scrumptious breakfast and very friendly service.

8/10

Excellent

26 Apr 2013

Eden

Great Hotel

lovely hotel, good location and friendly staff, would recommend

8/10

Excellent

03 May 2012

BobM

Right on the waterfront, close to the old town

An excellent 4-star hotel right on the waterfront. I would not recommend taking a bus from the airport if arriving at night - unless you have a really good map and don't mind lugging your bags up and down the winding streets of hilly Vigo. A taxi costs E22 and takes about 15 minutes. My Superior Room was very spacious, with free mini-bar, free WiFi access in the AC Lounge (but not in the room), free coffee in the AC Lounge. The staff are unusually helpful with local information. The cold breakfast is good, but nothing out of the ordinary. The bread was bland - not crisp baguettes like you can get in Spain (not only France makes good bread). Lots of shops and places to eat close by.

8/10

Excellent

31 Mar 2012

GILLIAN

VERY CLEAN AND COMFORTABLE HOTEL

HOTEL WAS ABSOLUTELY PERFECT...IF I HAD TO FAULT IT I FOUND THE BUFFET BREAKFAST QUIET POOR FOR €14 AND THERE WAS NO IRON IN THE BEDROOMS. I ALSO WOULD HAVE LIKE WIRELESS BROADBAND IN THE ROOMS THAT I DIDNT HAVE TO PAY FOR.

10/10

Exceptional

27 Sep 2011

Alan

AC Palacio, Vigo is top notch

Superb hotel in an excellent location. Classic looking building on the outside and very modern on the inside. The rooms even had a free mini-bar. Buffet breakfast was good too. Staff were helpful. Only downside and that was minor was the proximity of a noisy nightclub but the disturbance was only minor.

4/10

Poor

10 Sep 2011

Dr. Maria

Problems that I experienced

For the first three nights I had no telephone in my room my husband was trying to call me and the phone was out of service fro three days finally the had to change my room. Unacceptable for a Marriott hotel.

10/10

Exceptional

14 Aug 2010

Verified traveler

Hotel AC Palacio Universal

It was a very pleasant and relaxing stay. The staff were very helpful and courteous. It was very clean and well equipped and we were in the centre of everything we wanted to see. We like the beach life and buses ran frequently to a from Samil beach. We would definitely stay again and would recommend the Hotel.

8/10

Excellent

10 Jun 2010

Adrian

Good Hotel

Good hotel, does what you expect. Would stay there again.

Partner

10/10

Exceptional

28 May 2010

Verified traveler

Modern room

Very modern...with all the finishing touches. Free minibar. Good location for the port. Parking across the road (13 Euros a day). Need to get hotel to give ticket.

10/10

Exceptional

09 Nov 2009

Verified traveler

great hotel

we loved our room and location of hotel. great restuarants and sightseeing.breakfeast at hotel pricey and not great, nice places close by for morning coffee and sweets

10/10

Exceptional

06 Aug 2009

c

fabulous hotel

hotel was spot on ,right next to harbour .20 minutes from airport, bus only cost 6 euros for 5 of us, dropped us off 200 yard from hotel . rooms are very modern ,free minibar all soft drinks and beers and water , fully airconditioned rooms .. at night after 12 free tea and coffee and biscuits at the bar till 7 am ...breakfast was on offer at 6.5 euros full continental with bacon and fried and scrambled eggs, on request at no extra charge .. all staff excellent ,......best hotel been in for the money booked with hotels .com

10/10

Exceptional

17 Jul 2009

John

Impressive

An older hotel that has been completely refurbished. Modern facilities in first class condition. While we were there they still had half price light breakfasts that more than met our needs and free in room bar fridge, enough to satisfy initial thirst, only one beer topped up for second day though and soft drinks. Conveniently located to a large number of street side cafes, restaurants and bars. Yacht Club and ferry services just across the road. Market type street stalls nearby selling reasonable quality merchandise. Free wireless Internet in lobby lounge. We had a low floor corner room that picked up a bit of street noise but it did not bother us. Our daughter and family had previously stayed higher up on the other side and did not notice any noise. Highly recommend for business or leisure. Slight mix up in our booking, we booked and pre paid for two consecutive nights at different times due to a change in plans, even though explained at check in, did not flow through to their computer system, however was quickly resolved at check out.

10/10

Exceptional

24 Feb 2026

Jose Nilton

Localização excelente

Partner

10/10

Exceptional

28 Dec 2025

Acosta Maiz

La verdad es como el típico hotel en España, que se escucha lo del vecino, ven preparado para eso. El personal muy amable, sobre todo Isabel, me explicó todo. Pero el desayuno queda a deber, el huevo sabía raro, no tenían muchas opciones de desayuno. Fuera de todo eso, muy bien, tiene una vista espectacular.

Leisure Self

8/10

Excellent

09 Dec 2025

ricardo

Room was flawless, great cleaning, good space, great beds.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Joaquin

Personal muy amable, buena habitación y muy buena localización

8/10

Excellent

10 Oct 2025

David

Todo muy bien.
No me gusto que el hotel decida que el aire acondicionado deba estar prendido o apagado.
Llegamos a Vigo y en las mañanas estaba soleado y había calor, en la madrugada enfriaba un poco.
El hotel decidió que en estas fechas (principios de octubre) que el aire acondicionado de las habitaciones ya no se debia usar.
Esto me dijo el chico de recepción: que en esa época ya no se usaba el aire y que encendían la calefacción.

Creo que eso debe ser decisión de cada huésped.
Nosotros sentimos mucho calor en la habitación y teníamos que abrir las ventanas, algo que no me gusta.
Entonces sin aire acondicionado sufres de calor y abriendo las ventanas te enfrías demasiado.

Y como en las madrugadas enfría mucho, entonces terminé enfermo.

Solamente por eso, me la pensaría antes de volver a quedarme en este hotel.

Por lo demás, la ubicación muy buena, el personal muy amable… la habitación bien, espaciosa.

Partner

8/10

Excellent

11 Sep 2025

Sylvain

Étape agréable

T’es bien situé et parking couvert juste en face. Par contre bruyant à cause de lamp’ace en face et des bourrés qui hurlent pendant des heures et en semaine je n’ose imaginer le week-end. Centre accessible à pied restaurants et bars à proximité.

Partner

4/10

Poor

25 Aug 2025

Verified traveler

Chambre logée entre l’ascenseur et un local technique utilisé par les personnels de menage.
Très bruyant des 8 h du matin.

2/10

Poor

15 Aug 2025

Verified traveler

En raison des incendies en Espagne, je n'ai pas pu voyager jusqu'à Vigo. Impossible davoir qq un d'Expedia au telephone pour annuler le voyage.
Attentes interminables, y compris proposition de me rappeler lorsque les opérateurs seraient dispo, mais niuvelle attente après le rappel.
Je sougaite au minimum que les oetits déjeuners soient remboursés.
Merci

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Verified traveler

Ottimo

ottima esperienza, hotel perfetto, posizione ideale per visitare la citta' e le isole perche' il traghetto parte proprio di fronte,

Friends_and_family Friends

10/10

Exceptional

27 Jul 2025

Flavia

Otima localização

Hotel naravilhoso. Quarto amplo, cama confortavel, tv grande. Otima casa de banho. O cafe da manha tb é bom.

Partner

10/10

Exceptional

09 Jan 2025

Esteban

Nos hemos quedado varias veces y nos gusta mucho la atención del personal y el hotel en general. Recomendaríamos un poco de más limpieza, ya que esta vez hubo una gotera y el techo, junto con el tapiz se veían muy descuidados; al igual que el mobiliario con mucho polvo la mayoría de los días (estuvimos 10).

Leisure Family

10/10

Exceptional

09 Jan 2025

Esteban

Nos hemos quedado varias veces y nos gusta mucho la atención y el hotel en sí.

Leisure Family

8/10

Excellent

15 Nov 2024

MARIA DOLORES

La estancia estuvo muy bien

10/10

Exceptional

07 Nov 2024

Sara

Excelente servicio del personal.

Leisure Family

10/10

Exceptional

22 Aug 2024

PEDRO

muy buena situación entre el Puerto y la ciudad de VIGO

Leisure Partner

6/10

Pleasant

27 May 2024

John

Not the best experience

Got a room with the word shower experience I ever had, even comparing with stays in multiple locations in Africa etc.
telling staff about it, message was just - “nothing we can do, water pressure is as it is” without them actually knowing anything. After taking a shower you did not feel like you had a shower, you struggled to have water all over you!
Took 2 days for them to acknowledge it and moved me to different room. Not even a small compensation or anything.
This is not at all what you would expect from a hotel of this standard, or expected standard! Very disappointing.

Business

10/10

Exceptional

26 May 2024

GIANCARLO

Great Hotel at the very Harbor of Vigo

Leisure Partner

8/10

Excellent

29 Apr 2024

Roberto

Correcto