Riad Karmela

Morocco , Marrakech
MARRAKECH, 10 Derb El Ferrane Azbetz
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

25 Feb 2026

James

What a fabulous Riad. From the moment you walk in you are greeted like family. You are served tea and pastries in the courtyard for the check in while your bags are taken to your room. We had the suite w/ terrace overlooking the courtyard which is a beautiful room. The entire staff are always available to help you and usually anticipate what you need before you ask. Great breakfast included every morning. Dinners in the restaurant are excellent with huge servings. Just can’t say enough about how special this Riad is. Want to say thank you to all the staff but a special thank you to Mohammed and Hakin who took care of us morning to night. They made my granddaughters birthday one she will never forget. Can’t wait to return. James Kluth

Family

10/10

Exceptional

25 Feb 2026

Stephen Clifford

Lovely place to stay, great staff. Good location for exploring the medina and all it’s attractions.

Partner

8/10

Excellent

18 Feb 2026

Steven

The staff working there could not be more helpful with anything you needed. The breakfast were good, buffet style with an omelette making station. The location was as described in the heart of the Medina, the Taxi drop off point is approximately a six minute walk to the hotel (Riad), you are met at the Taxi drop off with a representative who helps you with your cases. It all works well. Our only gripe and recommendation is that you DO NOT stay in our room number 1, (named Habib). As it fronts directly into the atrium where you have your breakfast and dinner, for one of a better expression, the hotel reception area. Very noisy in the morning and evening till about 10pm ish.We spotted some lovely rooms there and maybe should've asked to change. But we didn't. Our loss. But the staff and managers were excellent and helpful.

Partner

10/10

Exceptional

01 Feb 2026

Daphine

Excellent customer service and lovely family friendly rooms! We stayed as a family or five and had enough space in the family room to move around. The only downside was the poor ventilation in the rooms however I appreciate that this is a very old building. Regardless, this day exceeded my expectations and I will definitely stay again.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Dianne

Everything was exceptional! Staff were amazing and for celiacs, they have a full gluten free breakfast with Schaefer products (bread, crackers, digestives, rice cakes!).

You can’t miss with this excellent Riad!

10/10

Exceptional

10 Jan 2026

Erin

We had an absolutely wonderful stay at Riad Karmela. The staff, including Fatima Ezzarha, both our drivers, everyone working at breakfast and generally around the hotel were so kind and hospitable. They went out of their way to make sure we had a comfortable stay and support with delayed baggage and our very curious young son. Fatima Ezzarha, who had her hands full multi-tasking the entire time we were there, was so calm and helpful - she made us feel like we were the only and most important guests in the hotel. We've stayed at many riads in Marrakech and the breakfast is stunning and absolutely unrivaled. We will definitely be back!

Leisure Family_with_children

6/10

Pleasant

09 Jan 2026

flavia

I booked a family room at Riad Karmela and they sent me to riad Karmela princess instead which is their sister property across the alleyway. They didn’t explain why and it was out last day in Marrakesh so we didn’t have time to deal with it and accepted the room. The room was spacious and clean but it had a horrible sewer smell coming from the bathroom. Breakfast buffet was surprisingly really good. Besides the horrible smell at the room the main issue with this property was its location. At night we had a really hard time going back to the riad because 4 of the main gates at the Medina were closed. We have stayed at a different part of the Medina and never had this issue. This part of the Medina felt a little more empty and unsafe. When we were trying to go back to our hotel after running into so many closed gates we ended up falling for one of the scams of a “friendly local” showing you the way back. He did show us the way but became aggressive and started yelling demanding money. Glad we only stayed in this area for one night.

Leisure Family

10/10

Exceptional

06 Jan 2026

Sagar

Excellent staff and service. We reached around midnight after a long drive through a storm. After check in, staff offered refreshing tea and dinner and did not charge us. The staff provided fresh fruits, dates and nuts and several water bottles daily. Breakfast was good but same every day.

Leisure Family

10/10

Exceptional

21 Dec 2025

Nachau

Riad Karmela – A place that truly looks after you

I stayed at Riad Karmela during my time in Marrakech and couldn’t have chosen a better base. From arrival to departure, I felt genuinely cared for — not as a booking, but as a person.

The staff are exceptional: warm, attentive, and quietly present without ever being intrusive. I travelled solo and felt safe, relaxed, and supported at all times.

A special mention must go to Fatima, the manager. She is outstanding. She upgraded my room without me asking, regularly checked in on me, offered coffee with genuine kindness, and made sure every detail of my stay ran smoothly. Her professionalism and warmth set the tone for the entire riad.

Airport transfers were seamless, and both the driver and the young staff member who assisted me were respectful, reliable, and caring. It says a lot about a place when every member of the team carries themselves with pride.

The riad itself is beautiful, peaceful, and perfectly located. After the energy of the Medina, returning here felt like exhaling.

Riad Karmela isn’t just somewhere you stay — it’s somewhere you’re looked after. I would highly recommend it to anyone visiting Marrakech, especially solo travellers.

I will definitely return.

10/10

Exceptional

07 Dec 2025

Cheryl

Riad Karmela was an excellent choice for our Marrakech stay. Right in the centre of the medina so an easy walk to all the main souks and sights. Our room was clean, breakfast was tasty and all the staff were super helpful - would stay here again if we are ever back in Marrakech.

Partner

10/10

Exceptional

10 Nov 2025

mostafa

Ghh

10/10

Exceptional

07 Nov 2025

Frank

Everything was fantastic. The customer service was wonderful, friendly and very helpful. Location was spot on, in the heart of the souk. Highly recommended.

Business_and_leisure Family

10/10

Exceptional

03 Nov 2025

Sebastian

Great place to stay in Marrakech. Real Riad experience. Great food and service.

Leisure Family

10/10

Exceptional

02 Nov 2025

Richard

Staff were very kind and settling after the craziness of the markets. Room was comfortable and clean. Dinner was a little over-priced but quite good. We had an early morning departure and they did their best to make sure we had some breakfast before we left.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Christine

A peaceful oasis in the middle of the chaos that is Marrakesh. Cannot praise the staff enough, always polite and helpful, couldn’t do enough to ensure a good stay.

Leisure Friends

10/10

Exceptional

22 Aug 2025

Desmond

The staff was extremely accessable and helpful. Amine, Jemela, Majid, Bushra, Fatima, Hakim, just to name a few. Fresh fruits to your room daily, ask and its yours. Couldnt ask for a better service.

Leisure Partner

8/10

Excellent

08 Aug 2025

April

Reataurant in hotel only place easy enough to get to especially at night (going out, since no tuk tuks or taxis could come in all the way), and food average. I think the complication getting taxis is enough to not stay there again. Room looks authentic which i wanted, but felt a little worn and didnt feel the cleanest (hair in bathroom and rug?). Bed nice. Door has huge opening so all talking and noise is right there and kept me up. But door looked cool and authentic, which was good at least. Air con had hard time keeping cool with summer heat. Staff were nice and helpful. Overall good experience. Sometimes walking back to place alone i was harassed and that wasnt nice. Maybe normal i dont know. Maybe same in all areas. Close to market and shopping. Massage was good.

Leisure Self

10/10

Exceptional

06 Aug 2025

DANIELA

lovely place in marrakesh

8/10

Excellent

03 Aug 2025

Mayra

The Riad Karmela property immerses you in the enchanting atmosphere of old Morocco. However, I found its location to be somewhat inconvenient. It is situated in the heart of the Medina market, which can be overwhelming when trying to find transportation, as no cars can enter the area. The service and the hotel workers at the Riad were outstanding.

Leisure Family

8/10

Excellent

25 Jul 2025

Tugba

The staff were very hospitable and welcoming. The location was very convenient - walkable to most hot spots. Could’ve done with cleaner rooms, especially the bathroom inc towels, otherwise all good.

Leisure Family

10/10

Exceptional

25 Jul 2025

Dimple

From the moment we arrived, the staff was so hospitable and lovely. Everyone was kind, helpful and competent. We had an issue with ants or some tiny bugs in our bathroom (also almost 40° C weather) and they made sure to take care of it and make sure we were comfortable. It is a beautiful, centrally located, very Instagram worthy Riad.

Leisure Family

10/10

Exceptional

30 Jun 2025

Dilenys

Our stay at Riad Karmela was an unique marrakech's experience, the staff very friendly and available to help all the time.

Leisure Family

10/10

Exceptional

28 Jun 2025

Jaime

The best customer services. The staff is ready to help you

Leisure Family

10/10

Exceptional

26 Jun 2025

Enrique

Excellent location and enchanting atmosphere.

Amazing Riad in the heart of the Medina. Easy to find with Google Maps and no need for taxi or tuk tuk for the most part.

The Riad makes you feel like you've escaped into your own private estate in Morocco.

Partner

10/10

Exceptional

15 Jun 2025

katherine

We love this place. The service is amazing. Anything you ask is no problem. The food is great and this time as a treat we took the mini princesse the private apartment with its own roof terrace and three en-suite bedrooms and downstairs living area. Said the manager was amazing and took care of us - we will definitely come again Katie

Leisure Friends

8/10

Excellent

09 Jun 2025

Elizabeth

Great Costumer service

Leisure Family

10/10

Exceptional

03 Jun 2025

Rahat

Exceptional customer service , we got an exotic bedroom with our own terrace to enjoy sunrise and sunset. Excellent breakfast and Hammam!

Friends_and_family Family

10/10

Exceptional

29 May 2025

Paul

Beautiful Riad, an oasis in manic Marrakech

We had a lovely stay at Riad Karmela. It is a beautiful Riad hidden away in the medina. The downstairs courtyards and roof terrace are excellent and so quiet compared to the street level chaos. The location was ideal for exploring the centre of Marrakech, with all key sites in walking distance. The breakfast was good, with plenty of choice and we had 2 evening meals, which were excellent. We used the hammam, which is small but good, the massage was very good. We booked the airport transport and we were glad we did, as we're not sure we would have found the Riad without doing so.

Partner

8/10

Excellent

13 May 2025

Myungsook

All good except taxi cannot go to Riad Karmela directly due to narrow roads in Medina. Meet a porter from the hotel at the meeting place to go to the hotel. He carried luggages in the cart to the hotel and asked us more tip. He followed us until he got more. Kept saying, \" this is nothing.\" I used to give tips during 10 days of Morocco trip. Never happened. I was very annoyed and disappointed.

Partner

10/10

Exceptional

05 May 2025

Andrea

Great property, great breakfast, excellent staff

10/10

Exceptional

25 Apr 2025

Francois

Great location

10/10

Exceptional

25 Apr 2025

Bronwen

Lovely riad in the centre of the old city. Easy to find and a little bit out of the busiest bits of the medina, so makes a calmer place to return to after a day in Marrakech

10/10

Exceptional

14 Apr 2025

Shahzad

Amazing staff and a really warm welcome. We had the family suite and stayed for one night, but the experience was perfect. Staff are so helpful and friendly. Will stay here again next time we are in Marrakech.

Leisure Family

10/10

Exceptional

06 Apr 2025

Ofelia

It was in the heart of the Medina and I feel I got a full Moroccan experience.

Leisure Family

10/10

Exceptional

23 Mar 2025

mary michelle

excellent staff good location nice riad

Leisure Family_with_children

10/10

Exceptional

21 Mar 2025

Arlinda

We had an excellent time, the property was an oasis and the service was fantastic. We had dinner there both nights and it was delicious. Mohamed took great care of us.

Leisure Family_with_children

10/10

Exceptional

10 Mar 2025

Fenna Elize Jobina

Staying at the mini princesse was amazing, with our private road including private rooftop terrace and the facilities of the hotel across the street.

Leisure Friends

10/10

Exceptional

10 Mar 2025

Vinayak

We stayed there for 3 nights and enjoyed it immensely. Our room had a beautiful terrace with sofa. We spent hours soaking sun and watching beautiful Atlas Mountains.

Leisure Family

6/10

Pleasant

09 Mar 2025

Liz

Lovely staff

Lovely staff but was kept awake on last night by noisy furniture removals at 1am, no idea what was going on. Also gas heat used to keep communal areas warm gave off terrible fumes
Little ventilation which I think was a health hazard though they did turn it off when asked at midnight!

Partner

10/10

Exceptional

24 Feb 2025

Mary

My sisters and I had a wonderful stay at Riad Karmela. The staff were all incredibly helpful and friendly, we all agreed it was the best service we have ever received. I would highly recommend staying here, and would do so again next time I am in Marrakech.

Leisure Family

10/10

Exceptional

29 Jan 2025

Laura

Beautiful hotel. Great customer service.

Leisure Family

10/10

Exceptional

24 Jan 2025

Stuart

Tranquil perfection

My wife and I booked a superior room in Riad Karmela through hotels.com. There are a number of riads, all next to each other, under the same ownership and where guests can move freely between them all. We received an upgrade to stay in room Bahia in Riad Petit Karmela. It was very serene and calm on the ground floor overlooking a beautiful sitting area which was heated during the evening. It transpires that, if you book directly with the riad, you receive a room upgrade and a one way free transfer from the airport. We reserved and benefited from the transfer and were met at the airport. The riad was ideal. Lovely room and facilities (including room safe) good hot shower, comfortable bed and plenty of space. One litre of free bottled water daily. Breakfasts were more than ample and served as continental style and we had 2 evening meals (pre-reseved). Cocktails were superb and both beer and wine were available at table. Joel (owner) has a superb team of staff and we were looked after well by Muhammed, Amine, Said & Fatima and others whose names are in my dimming recollection. Highly recommended and would be our choice of accommodation again. Thankyou.

Partner

6/10

Pleasant

11 Jan 2025

aylin

old bathroom, need a lot of maintenance breakfast was nothing special, everything wal cold, the food was very good and the guys who served us were very friendly, except the guy who works at night in the reception, complicated for the transportation you pay for a taxi and you have to walk more than 10 mins doen's matter if you pay the taxi at the riad or not

Friends_and_family Family

10/10

Exceptional

15 Nov 2024

Sally Lai-Sim

What an Amazing Riad with Amazing Staff. We stayed here for 7 nights and all the staff were very friendly, genuine and helpful. Airport transfers were arranged through Riad Karmela and we could not believe the effort of both of our drivers...on arrival he had waited over 2 hours for us! The second driver to the airport manouvered through almost impossible alleyways for us. Thank You to you both. The rooms were so spacious and clean. Breakfast was a delight each day and the staff were always attentive. The relaxation areas including the terrace were decorated to traditional standards, with beautiful furniture, paintings, photographs and Moroccan artefacts. The restaurant was almost full each night we stayed and highly recommended. The guitarist was also a pleasure to listen to on evenings. Thank You to all at Riad Karmela!

Leisure Partner

10/10

Exceptional

11 Nov 2024

Bruce

Short and sweet

We had one lovely night here as we arrived from a tour bus and left the following morning for our plane but it was a very comfortable night. The staff were really helpful and friendly and the location in the heart of the Medina is great. Wish we could have stayed longer.

Friends_and_family Family

10/10

Exceptional

09 Nov 2024

peter

Great location. Great friendly staff made superb effort to organize arrival logistics and meet any subsequent requests. Very authentic cultural experience on a first night in Morocco.

Leisure Family_with_children

10/10

Exceptional

08 Nov 2024

Nicola

A collection of 3 Riads hidden down an alley just seconds from the madness of the medina. Lots places to relax inside on the patios and different areas on the roof terraces. Friendly helpful staff, who speak English, French as well as Arabic. Arranged airport transfers with Riad, though they forgot to collect us on arrival, so we had to ask a local to ring the Riad for us (so either double, double check or take the phone number and use data roaming!). Could arrange your own transfers, but difficult to find first time in the dark on your own, even with google (and if you can get internet). Very good breakfast, and dinner (we ate there twice in the evening, delicious spring chicken with vermicelli). Take some Euros, Riad will change and take back any unused dirhams- until you can access a bank. It was our first time in Marrakech and we thoroughly enjoyed the different culture. The only downside? the horrendous queues at the airport, both in and out (we got there 3 hours before our flight back home to be safe),shame really as I would like to explore more of the country.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Chauncey

Amazing and welcoming staff

Leisure

10/10

Exceptional

04 Oct 2024

Nicholas

Great proactive service.

Leisure Family

10/10

Exceptional

23 Sep 2024

Antonio

Great hospitality

Leisure Partner

10/10

Exceptional

22 Sep 2024

Moti

Great staff from the front desk and the cleaners . Felt welcomed from the start . Really nice people

10/10

Exceptional

14 Sep 2024

Aqsa

We stayed at the Riad for three nights with my two year old. The staff were very helpful and couldn’t do enough for us- we were made to feel very welcome and felt at home. The transfer from the airport was easy and quick and the driver munir was very friendly and helpful. All reception staff were great and always happy to help, my son was made to feel welcome and staff were great with him! The breakfast was nice and varied. We stayed in the suite with private terrace and enjoyed our stay throughly and would book again without a doubt. The Riad is nestled in the old town so taxis are hard to get you may need to walk a little to get one however tuk tuks are readily available and can be arranged via reception.
Good value for money and the riad it self is decorated nicely and very spacious.

Leisure Family

8/10

Excellent

30 Aug 2024

Sumit

Service/Facilities were not on par with the daily room rate charged - low in terms of value.
Staff were available for help, but were cold and at times rude. My family and I did not feel comfortable with the interactions (and we visited 8 cities and hotels- mostly Riads/Dars during our 2 week trip to Morocco)
Breakfast was a disappointment. Slim pickings and did not feel they were freshly prepared. Omlettes ordered took 20 mins. to deliver. No smile on faces of staff.
AC was barely able to keep up with the Marrakesh Aug heat, was comfortable at nights but was uncomfortable to stay in the room during afternoons, even with AC on.
Location is deep inside the old city, and a minimum walk time of 15 mins needed to access cars. The property charges for handcarts to bring/dispatch bags to locations accessible by cars. On the other hand, the location is walkable from/to places of interest in the medina.
Property may not be right nor families, as staff was intolerant to noises created by/due to children in just the one instance it happened (compared to experience in 7 others Roads/Dars/hotels)

10/10

Exceptional

26 Aug 2024

Adebisi

Wonderful riad, quirky but really cool design. Our apartment had a private roof terrace which was just lovely. The staff members are polite and super helpful. Breakfast was included and offered a decent spread. All together, a wonderful experience!

Leisure Family_with_children

10/10

Exceptional

15 Aug 2024

Sarah

Very clean and super friendly team

Leisure Family

10/10

Exceptional

15 Aug 2024

Carla Maria Teodoro

Rustic and design boutique hotelin the meiddle of the Medina. Wonderful staff, very quiet and relaxing. Excellent experience. Wonderful staff!

Leisure Family

10/10

Exceptional

13 Aug 2024

Ramirez

I got in late and was greeted by the hotel staff at my taxi. I was upgraded to the Hassan suite and was very pleased with the accommodations and the hotel environment and staff. I enjoyed the personal guide Aziz who showed me a memorable experience. The rooftop breakfast was excellent. When I return I will be staying there. Thank You staff for your hospitality.

Leisure Self

10/10

Exceptional

20 Jul 2024

Manfred

Great stay!

8/10

Excellent

19 Jul 2024

fellipe

We only stayed for one night and besides the harassment we encountered by some young men not related to the riad as we walked from the parking lot, the riad offered some peace and tranquility. If you come with a car be aware of the fact that there is no parking on site, you will have to park your car and walk inside the medina to get to the riad. The parking attendants are a bunch of young men who will tell you that GPS does not work in the medina, they will start walking to escort you to the riad even if you don't request this, only to demand you tip them at the end. They are very aggressive and it's almost impossible to shake them off. Needless to say if you don't tip them the amount that they think is reasonable they will harass you and cause undue stress. Once you enter the riad though it's pretty serene and our room was very quiet despite being on the ground floor. The riad has a restaurant on the rooftop where you could have lunch/dinner and it's the same place where breakfast is served. Don't waste your time eating here for lunch/dinner, the food was mediocre at best. Breakfast was ok, buffet style, nothing special.

Leisure Partner

10/10

Exceptional

04 Jul 2024

Ikraam

Had a lovely stay at Riad Karmela the staff are nothing short of fantastic and I felt very comfortable and well catered to. Nothing but praise for the Riad and the hosts. Love it!

10/10

Exceptional

05 Jun 2024

Mackenzie

Amazing staff! So helpful. Worth using them for airport transport as the area they are in is only accessible by car in one specific spot. Easy walk to the big market.

Leisure Friends

10/10

Exceptional

08 May 2024

Angela

Very sweet riad. Well appointed. Service was lovely.

Leisure Partner

10/10

Exceptional

02 May 2024

Kerry

A wonderful calm space in the chaos of the medina

Leisure Family

10/10

Exceptional

02 May 2024

Lauren

The space is charming as a collection of homes turned into two neighboring properties, hidden way in the middle of the busy market of old town. It’s great as you can walk a few minutes to many of the tourist sites (Madrassa Ben Youseff, Secret Garden, etc). The staff will also arrange any trips, taxis or other outings you might want.

But the real highlight is the hospitality—I arrived with two sprained ankles after tripping in Tangier. After the welcome tea and cookies shared with all guests, Amine additionally brought me a bag of ice and two ointments for my legs. He also got us set for dinner on the premises so I didn’t need to go out (something we had originally declined). This was just day one—from there Amine and Omar did everything they could to help us enjoy our stay despite my injury. I can’t thank them all enough! I will absolutely recommend to anyone traveling to Marrakech—it is invaluable to stay with kind, caring people when traveling abroad and running into difficult challenges

Leisure Family

6/10

Pleasant

12 Apr 2024

Sarah

Exotic in heart of the Souk

This traditional Morrocan hotel was extremely comfortable and the staff was welcoming and helpful at every turn…once one gets there. It is truly in the heart of the massive Souk, and one must desire and be prepared for a unique cultural experience of this traditional area in order to get safely ensconced in the room. The room/suite itself was lovely, quiet, and comfortable.

Partner

10/10

Exceptional

28 Mar 2024

John

Absolutely great stay!! Staff is fantastic! Right in the heart of Medina.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2024

Deepak

The Riad well positioned in the Medina and is beautifully decorated in the traditional Moroccan style. The bedroom, the buffet breakfast and lunch/dinner dining options were very good. But above all, the reason I have given the 5 star rating is because of the hotel staff. They went above and beyond and offered the best service I have experienced. Always available, always attentive and always considerate. Thank you Amine, Fatima and all the other members of staff who made our stay wonderful and truly memorable.
Tanmert! Choukran!

Leisure Partner

10/10

Exceptional

16 Mar 2024

Vivek

Liked the location and friendliness of staff. Walkable distance to main square Jamaa El Fna. Many good food and shopping options around the place.

Leisure Family

10/10

Exceptional

12 Feb 2024

Sally

This is a great immersive experience if you are visiting with an ambitious group of people. I would recommend staying at this location again. The staff are very friendly and provide you with tea and cookies upon arrival. The breakfast at this location is fantastic. However, do keep in mind that the wifi connection is unreliable, which could pose concerns.

Leisure

10/10

Exceptional

27 Dec 2023

Javed

Nice and enjoyed the stay.

Leisure Family

10/10

Exceptional

19 Nov 2023

Tracey

The Riad Karmela is beautiful. We thoroughly enjoyed our stay. The staff are very welcoming and make you feel at home. The food and drink were excellent. I highly recommend and would love to come back some day.

Leisure Family

10/10

Exceptional

19 Nov 2023

El Mechry

Extraordinary customer service. We received amazing customer service from Fatima and Saeed. The Riad is beautiful, the location is great, and the food good. But the best part for me was the customer service.

6/10

Pleasant

08 Nov 2023

Sabrah

No hot water and the facilities are very minimum. That said, there is not much around to choose from in this area. The breakfast was okay.

Leisure Family

10/10

Exceptional

23 Oct 2023

Caroline

The staff were helpful, accommodating and pleasant. The hotel accommodations themselves charming and relaxing. Highly recommend.

Leisure Friends

10/10

Exceptional

11 Jul 2023

Omar

Lo recomiendo esta dentro de la medina y muy centrico. Se siente uno muy seguro y las atenciones muy buenas.. puedes cambiar dinero en la recepción que es 24 horas. todo lo que puedas necesitar lo puedes tramitar en la recepción también. Los tranfer con ellos y las excursiones tienen muchas. Los choferes te recojen personalmente en la entrada . Claro hay que caminar un poco yaque los autos no pueden llegar posus calles muy estrechas. En la instalacion iempre tratarán de buscar una solución a tus necesidades El desayuno esta incluido y es bastante bien. La cenas la ordenas y te la sirven en una terraza muy agradable.
Todo su equipo de staff. Excelente.

Leisure Family

10/10

Exceptional

06 Jul 2023

Omar

He recibido una excelente bienvenida. Muy buena atenciones . Durante el chek in .te explican todo como funciona todo. El riad esta muy centrico de la Medina.
Con acceso a casi todo la parte mas vieja. Un lugar muy tranquilo.
Y acogedor.

Leisure Family

8/10

Excellent

27 Jun 2023

Huei Ling

right in the center of the Medina close to everything. breakfast was decent. We were put up in one of their sister Riad a couple of blocks away. quieter than the main Riad.
Overall a nice stay.

Leisure Family

10/10

Exceptional

22 Jun 2023

Verified traveler

Relaxing and pampering

The best riad we had on this trip. It’s not just an accommodation but an art gallery. The service is good, the atmosphere is great, the dinners are super!

Partner

10/10

Exceptional

22 Jun 2023

Konrad

The staff at the riad was incredible. Walking distance to the Medina square. Loads of options for food and beverages. Amazing place to stay at.

Business Self

10/10

Exceptional

03 Jun 2023

Emily

Staff was fantastic. Right in the center of a busy Souk street. Can be overwhelming finding the place. But overall great experience!

10/10

Exceptional

02 Jun 2023

Bruce

Beautiful Riad in the heart of the Medina. The atmosphere is quite unique. Great staff, superb food, very charming. Will definitely be back.

Leisure Self

8/10

Excellent

31 May 2023

Stephen

Central location, original rooms and attentive staff. I’d stay again.

Leisure Partner

10/10

Exceptional

19 May 2023

Sophia

Our stay at the Riad Karmela was absolutely wonderful. The property is beautiful location in the Medina and close to many sites and restaurants. The food at the Riad was excellent, including the breakfast. What we enjoyed most was all the staff, they were wonderful people with good hearts and made our time great. Very knowledgeable and helpful and made our first time to Morocco very joyful. Make sure you go stay there! And thank you Riad Karmela!

Leisure Friends

8/10

Excellent

07 Apr 2023

Charles

I would consider it a nice 3 star Riad (not 4 star). The Riad itself is very nice and the staff is kind (tip them well). The dinners are pretty reasonable and wifi works well. The Rias is also quite peqceful.

The major issue with the Riad is location.

Property is close to some mosques so morning prayers are very loud and a good night's sleep was difficult even with earplugs.

The property is north of the square but we ended up walking south of the square most days. Taxis are a 10 minute hike through the Medina (dodging motorbikes and tuk tuks and touts and people). We've had a taxi refuse to take us to the drop off square and another who couldn't find it. We finally discovered that having the Riad schedule a tuk tuk was the way to make things more convenient.

Leisure Family

8/10

Excellent

22 Mar 2023

John

Great location and service was friendly. Unfortunately the wifi wasn't very good which was important for us. Very walkable, safe and quiet.

Leisure Partner

10/10

Exceptional

12 Feb 2023

Kevin

Very enjoyable stay

Very enjoyable stay. Staff were helpful and good location to explore Medina area and main square in Marrakech. Roof terrace was great to use. Service was good, massage in spa was good.
Would stay again.

Partner

10/10

Exceptional

02 Jan 2023

Patricia

Best place to stay in the Medina!

The staff at the Karmela were super friendly and helpful. The Riad was beautiful and the meals delicious. We booked all our excursions at the front desk and everything couldn’t have gone more smoothly.
I highly recommend them.

Friends_and_family Family

6/10

Pleasant

27 Nov 2022

Homayoun

Just be careful that they don’t send you to an adjacent inferior property that they own. I think Expedia should consider dropping them from their site if they continue to do this.

Leisure Partner

10/10

Exceptional

09 Nov 2022

Orita

Had a great time here as the staff was accommodating and helpful and made our stay a pleasant experience. Would definitely return in the future.

Leisure Partner

2/10

Poor

03 Nov 2022

Asad

I never confirmed the booking and nor did I go on this holiday, yet I’ve been charged. Expedia only contacted me thanking me for my visit and asking for feedback. My card was charged without even checking with me or confirming anything.

10/10

Exceptional

30 Oct 2022

Juan

Great people

Leisure Family

10/10

Exceptional

28 Oct 2022

Lorne

Wonderful stay. Staff was so very welcoming and helpful. They went beyond what I expected.
The facility is amazing and very beautiful.
Food was excellent.

Leisure Partner

6/10

Pleasant

15 Oct 2022

Abhay

We stayed only 1 night before leaving for desert tour. Its location is not convenient for tour pickup/dropoff for first timers. Dinner tasted good. Early breakfast and checkout just happened. They were not prepared for that.

Leisure Partner

10/10

Exceptional

03 Oct 2022

Abid

We enjoyed the staying at the Riad Karmela. The staff were very friendly and very helpful when we had questions. They really made us feel like we were home. The location was great as we were able to walk to most places. The rooms were nice and comfortable, and food was really good as well. I would definitely stay at this place again.

Leisure Family

10/10

Exceptional

01 Oct 2022

Steven

I would absolutely recommend this property. Great staff and service in absolutely beautiful surroundings.

Leisure Family

10/10

Exceptional

18 Aug 2022

Konstantin Dimitrov

The staff were very friendly and helpful. They took care of ordering taxis, and told us the essentials about getting around the Medina. Riad Karmela is a great place, especially the inner courtyard - a small oasis of calm.

Leisure Partner

10/10

Exceptional

06 Aug 2022

HUI

This is our first trip to Morocco with many uncertainty about surroundings. From the time we called front desk before arriving until the airport drop off. We were all well taken care of. The riad staff were very friendly. All local excursions were well arranged. The riad is close to most Marrakech attractions. Very quiet inside madina.

Friends_and_family Family

10/10

Exceptional

26 Jul 2022

Victoria

Is very peacefull, the courtyard are beautiful. Staff friendly.
Is very relaxing to seat and admire the beauty of this Riad.

Leisure Partner

10/10

Exceptional

24 Jun 2022

Melissa

Excellent hotel with very professional staff. Contact them for transportation and tours. They have excursions and hammam spa services on property. We were greeted with tea and a complete run down of the medina by Amin who was incredibly professional. They provided a map and were always available for questions. It is recommended not to walk around too late in the area as there are young kids that stay out after hours. Our tour around the medina was excellent and the breakfast was the best we had in all of Morocco. We will be back!

Leisure Family

8/10

Excellent

21 Jun 2022

mark

Pretty good. Friendly staff.

The hotel sent a driver to pick us up at the airport. This is not free but the service was good and the driver was friendly. He drove us to a parking area about 300 meters from the hotel and then walked us the rest of the way.

Upon arrival the staff greeted us and gave us some tea and helped us with a map of the area.

The room itself was nice. One double bed and two single beds. There was an air conditioning unit in each room that worked well. Beds were good

The breakfast consists of coffee, juice, cheese, fruit, meat, cheese, breads and you can request eggs.

Dinner needs to be requested in the morning but was pretty good. We had a chicken dish one evening and beef another evening.

The staff was helpful in terms of communication with our tour services.

There are two watch outs with this hotel. First, the hot water is inconsistent both in temperature and pressure. Second, the location is tricky to find through the maze of the old city. It’s important to have a phone with GPS to find your way back.

Friends_and_family Family