Name: Riad Puchka
Address: 24 Deb Haddada Quartier Ben Saleh Medina, Marrakech, 40000, MA

8/10

Excellent

08 Sep 2021

Grace

Relaxing stay and great pool!

The pool and common area look just like the pictures. Rooms are simple but comfortable and clean. Breakfast was convenient before heading out for the day. The location is an easy walk to the souk. The streets outside were a bit noisy in the early morning so earplugs recommended for light sleepers.

Partner

2/10

Poor

31 Jul 2020

Soukeyna

Very difficult to deal with

I was supposed to stay in this place on July 25 but because of the pandemic everything got cancel but they refused to refund my money or give me credit. I made several calls about it, they did not do anything and The same as hotels.com . They are very inconsiderate of the current COVID 19 situation. I am very disappointed and do not recommend unless paying on site.

Friends_and_family Family

10/10

Exceptional

01 Oct 2018

Melissa

Beautiful riad, fantastic service

Rooms were simple but comfortable during our stay. Definitely book airport transfers from the riad as it is the most reliable way to get there as well as the cheapest (the taxi drivers will try to charge more). I have never had service that was so good, Zakaria and Ali go above and beyond to make you feel safe and at home from the moment they pick you up to the moment you leave. It is great that they show you around the area first so that you don't get lost. Breakfast was simple but so good, some days we had eggs, other days pancakes. Especially when you can eat and enjoy the gorgeous courtyard, it's such a great place to relax. What a hidden treasure.

8/10

Excellent

25 Sep 2018

Verified traveler

Good but needs improvement

The overall riad was nice but the room was very worn down and in need of maintenance. The shower head leaked and the wall attachment was broken. The room was also extremely dark with very few lighting options. Location was also a little far out of the way and it did not feel safe waking through the area at night.

Partner

8/10

Excellent

02 Sep 2017

brit

A break from the chaos!

We enjoyed this riad a lot! If you are looking for something glamorous, look elsewhere. Its very nice decorated and gives a truly authentic feel. We were picked up at the airport and shuffled around to get there, you are really in the heart of things with just a short walk to the Jemaa square. Welcomed with tea and taken to our rooftop room that had a great air conditioner. The Riad was a welcome break from the madness. we had a nice breakfast and often came back in the evenings just to laze around the pool and drink tea. Staff was helpful with any requests for help, with what English they had.

8/10

Excellent

10 Jul 2016

Verified traveler

Authentic Marrakech

Riad Pucha:

The Riad Pucha gave us a very traditional Moroccan feel in the heart of the Marrakech. Zack (Zacharia?), along with the rest of staff, was extremely helpful. The Riad was located in a bit of a maze within the Medina, which may not be best suited for less experienced/easily overwhelmed travelers. Zack was available to escort us from our taxi (which was not able to bring us all the way to the Riad), and he walked us to our tour pick-up location. Breakfast was included in the price and was simple yet satisfying. The room was very bare-bones (no tv), but had wifi in the lobby, decent enough air conditioning, and clean bathrooms. Just a warning about the location: When you are being shown how to walk from the main square to the Riad, pay close attention. When you go out on your own it is very easy to get lost even with a map, and while the locals seem to want to help, some will tell you to go the wrong way to get you more lost and then will ask you for money to help you find your way. We had multiple times when we were out walking to the main square when locals told us that we were going the wrong way and tried to point us in the opposite direction!

6/10

Pleasant

30 Jan 2016

Kristine

Beautiful interior, not very good location

Could be nice place to stay but staff speaks only arabic and french, and were very uninterested in solving of problem situation (which is a very big disadvantage if the problem accures).

6/10

Pleasant

19 Jan 2016

Family of four

Traditional Moroccan Experience

This was a great hotel for the value. If you're looking for 4-5 star rating--look elsewhere. If you want a 2-3 star in a family friendly area \"with the locals\" this is it. Location was in \"old town\" which made it convenient to most locations but the area is \"historic.\" The Marrakech market square was an easy 10 minutes walk. The staff were very friendly however there was a huge language barrier (they spoke little English, some Arabic, and mostly French). Thank goodness for google translate! Despite the language barrier they made every effort to help us and even coordinated taxis to get us to our desired sightseeing as well as to/from the airport. Wi-Fi was decent and free. We stayed in the Royal Suite which comfortably slept our family (2 adults and 2 children-10/7 y/o). Room was clean for the most part. This is not a traditional hotel so you can't compare it to one. There was sand in one of the 3 twin beds--the other 2 were ok, so it worked for us. The double bed mattress was ok but the pillows and sheets seemed dirty. The shower had hot water but didn't drain well. The towels seemed clean but they were likely air dried giving them a hard feeling. There were 2 AC/Heating units, we attempted to use the heater but it mostly made noise and put dust in the air. The website is misleading with a picture of a pool and the room having a \"pool side view.\" The pool is mostly for decoration as I can't imagine anyone wanting to swim in it. Breakfast was different ever day--continental.

8/10

Excellent

12 Jan 2016

Elizabeth

A 40th celebration to remember

Six of us went to celebrate my 40th birthday and it was amazing. Only downfall was that I ordered a meal for my birthday in advance of us travelling by email (offer on Riad website) and received confirmation of that. On the day I was told this could not go ahead despite the communication in advance

Family

6/10

Pleasant

29 Dec 2015

MOHD FARHAN

Wonderful stay at Riad Puchka

We really enjoyed our stay at Riad Puchka. Both Rachid (the transporter & the riad care-taker) were kind enough to us and helpful for any advices. They made us feel at home. Recommended to stay here as it is very near to Jema al Fna.

Family

8/10

Excellent

18 Aug 2015

Anupama

Reasonably priced and in a central location

This riad is the best for those who are looking for a comfortable stay. Perfect for students and those travelling on a budget. The hotel is clean, the staff really friendly and helpful. The location is perfect. Jemaa El Fnaa is just 10-15 mins walk. They helped us in organising our desert tour to Zagora too. A very nice, cosy, traditional riad. I would recommend it to anyone.

8/10

Excellent

09 Aug 2023

Jose Luis

Riad muy escondido

Estancia de 4 dias, bien para dormir y buen desayuno El personal de 10 te ayudan en todo.La habitación un tanto oscura Recomendable

Friends_and_family Family

8/10

Excellent

06 Jan 2023

PATRICIA

Está bien y es barato.

El riad está muy escondido… como todo en la Medina. Llegar nos costó, pese a usar Google Maps. Ya en el lugar son muy amables, el desayuno muy bien. La entrada del riad es muy hermosa. La habitación decorada de forma muy bonita. Camas sencillas y limpias. No nos sirvió la calefacción, pero tampoco pasamos frío. Está bien el riad, aunque es inevitable sentirse un poco extraviado cuando tratas de llegar.

Friends_and_family Family

8/10

Excellent

27 Nov 2022

Antti

Very good location. Wifi worked well. Very beautiful and stylish Moroccan decorations. Nice breakfast although the Moroccan mint tea was missing. In general, the premises are in good condition, but you can see from small things that better maintenance would be needed (toilet paper holder broken, bathroom carpet worn, etc.). All in all, you get good value for the affordable price.

2/10

Poor

27 Aug 2019

Verified traveler

Je n’ai rien trouvé d’intéressant à part le personnel qui est accueillant.

Friends_and_family Family

8/10

Excellent

13 Nov 2018

Verified traveler

Es un hotel centrico aunque un poco escondido entre callejones

6/10

Pleasant

25 Oct 2016

oma met kleindo

prachtige riad, ongeinteresseerd personeel\n

De riad is prachtig, een sprookje.maar het had zoveel leuker kunnen zijn als je een beetje hartelijk ontvangen was.
Geen kopje thee bij de ontvangst, geen belangstelling, weinig service.
Wel was alles brandschoon en het zwembadje is heerlijk verfrissend.
De bedden lagen niet lekker en s avonds was het erg lawaaierig.Tv hard aan, tot diep in de nacht hard gepraat.
Het ontbijt was karig.

Met dit personeel vond ik de riad aan de prijs.Met betrokkener personeel zou het de prijs zeker waard zijn

6/10

Pleasant

24 May 2016

Annett

kleines Riad, zentral, aber verwinkelt gelegen

Transfer vom und zum Airport hat super geklappt, haben wir über das Hotel direkt gebucht.
Das Riad erscheint auf den Bildern größer, als es ist und auf den Bildern sieht es besser aus.
Dennoch zentrale Lage, die letzten Meter in einer winkligen Sackgasse sind etwas gruselig.
Wir sowie unsere beiden Kinder (17,13) waren eine Woche in der Medina, davon zwei Tage auf
einer Wüstensafari. Den kleinen Pool haben wir nicht genutzt. Frühstück war ausreichend (Brot, Butter, Marmelade, Schmelzkäse, manchmal Spiegelei, Kaffee, Milch, Tee). ZImmer ohne Fön, aber Klimaanlage (etwas laut). Aussicht von der hübschen Dachterrasse nicht so toll, hatte ich mehr erwartet. Die Sehenswürdigkeiten in der Medina sind sehenswert, der Basar auch. Die Straßen, Händler, Bettler sind gewöhnungsbedürftig und man darf keine hohen Erwartungen haben, so leben die Menschen halt dort!!!

Family

8/10

Excellent

31 Mar 2016

Verified traveler

Super cute and traditional riad in the medina :)

I really enjoyed my 4 nights in the riad puchka
Super helpful and sweet staff, I stayed in the blue room and I really liked the character of it.
Beautiful place to relax and have breakfast
Would come back for sure
X

6/10

Pleasant

09 Aug 2015

Maria

Un poco diferente a las fotos

Mucha amabilidad y en plena Medina a pesar de que es antiguo, hay desayuno y debes percatarte bien porque a pesar de que dice que cobran 15 euros el transporte del aeropuerto ida y vuelta te cobran 30