Riad Palais Des Princesses

Morocco , Marrakech
MARRAKECH, 41 Derb Jamaa Riad Zitoune Lakdim
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100 reviews shown

10/10

Exceptional

16 Feb 2026

Ishwinder

Amazing riad with excellent service, friendly staff, and spotless rooms. We stayed in the Double Deluxe room, which was spacious, beautifully designed, and very comfortable.

The riad itself is stunning, from the reception and courtyards to the rooms and fountains everywhere. Truly a beautiful, relaxing stay.

The indoor heated pool was a wonderful way to unwind at night, and breakfast was fresh, buffet-style, and very enjoyable.

The £15 airport transfer was excellent—comfortable, large vehicle with a good driver and carpeted floors.

Leisure Partner

10/10

Exceptional

28 Jan 2026

charubala

Rooms were spotless and cleaned everyday. Staff very friendly and the breakfast was very good and delicious with a lot of variety. I would definitely stay here again! Highly recommend this Riad. Thank you to all the friendly staff.

Leisure Family

10/10

Exceptional

23 Jan 2026

Heidi

Charming rooms, lovely helpful staff. Great location for exploring the city.

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

Valerie

We had an amazing stay in this beautiful riad. We appreciated how much the staff made us feel welcomed. Highly recommend.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Janine

Stunning historical building, Perfect location, room was immaculate and loved the swimming pool and spa.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Leonardo

Beautiful property, great service, amazing food. The room was a bit awckward and the bathroom was always flooded from the shower.

Leisure Family

10/10

Exceptional

02 Jan 2026

Arianne

Amazing staff and location. The breakfast buffet was delicious as well.

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Kristian

Very nice stay in a truly classic riad. Actually many riads in one. Comfy beds. Rincy staircases to explore. Lots of fun.

10/10

Exceptional

26 Dec 2025

Miraj

The stuff for very friendly and always willing to help. The room was quite small and the bathroom had a really bad smell

Leisure Partner

10/10

Exceptional

25 Dec 2025

Sarah

From start to finish it was an incredible stay. Friendly staff and willing to go above and beyond to help. Everything was clean.
Walking distance to anywhere you need to go. They stored our bags while we were on a desert tour for three days. I would highly recommend.

Leisure Friends

10/10

Exceptional

21 Dec 2025

Mustafa

Great room and amazing staff. Very helpful

8/10

Excellent

12 Dec 2025

Aleksandra

We picked the place for the spa, and it was completely booked. We had to use the next-door riad for spa. It was windy and the way the roof was constructed, it made a lot of noise. We couldnt sleep at all. The rooms were very small. The location is premium though. Easy to find, we never got lost. It was easy to get to the taxi and the major attractions.

Leisure Family

4/10

Poor

06 Dec 2025

Martine

The room we got was worned out. Chandelier very dirty. We are a very light weight couple and we could feel the springs of the marres. The pillonws too big and hard. Not at all a 4 or 5 stars.
The Riad is beautiful. We changes twice riads and Even a cheaper one was way better.
So aside the facility of the beautiful proprety, i would nerver go back

Leisure Partner

10/10

Exceptional

30 Nov 2025

Mark

Quiet oasis within the bustling Medina. Staff were friendly and attentive. I’ll be delighted to return.

10/10

Exceptional

28 Nov 2025

Glenda

Staff was fantastic helping us with our bags, touring the facility and getting an early morning taxi.

Leisure Family

10/10

Exceptional

25 Nov 2025

Reshmi

Clean room, spacious bathroom and closets, mirror everywhere

Leisure

10/10

Exceptional

21 Nov 2025

LORAINE

I recently discovered a true gem right in the heart of the Medina, and it was absolutely stunning and incredibly clean! The service I received was truly amazing, making me feel so welcomed and well taken care of. I also indulged in some of the most delicious food during my stay, a real culinary delight!

Leisure Partner

8/10

Excellent

10 Nov 2025

Aniceta

The breakfast buffet is fantastic. Location is perfect and the riad is super clean.

Leisure Self

10/10

Exceptional

10 Nov 2025

Alison

The Riad is stunning. It’s 7 houses joined together, so there are lots of steps if that’s a challenge for you, all the roads are like that.
The setting is stunning, there’s sun decks with loungers and a small indoor pool.
Unfortunately, we couldn’t get into the spa, book in advance, but it seemed to be very professional and clean.
The staff were all very helpful, it’s a short walk to the square, and there are a lot of small vendors etc. The staff will tell you how much to pay for a cab, and guide you on tipping. People will push for more money because you’re a tourist.
It was the nicest place we stayed on our trip and I would have no hesitation returning there.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Maria

Customer service is fantasic. The guys who work in the reception are amazing. This Riad is the best place in Marrakesh.

Friends_and_family Friends

6/10

Pleasant

28 Oct 2025

PETER

Toilet did not work. Otherwise a satisfying stay for one night. Room a bit cramped.

10/10

Exceptional

25 Oct 2025

Joan

The staff a wonderful. Very helpful on suggestions for dinning.

Leisure Self

10/10

Exceptional

08 Oct 2025

Mohammed Kamrul

The Riad was beautiful and walking distance to the main square and souks.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Enya

They’re services good.

10/10

Exceptional

03 Oct 2025

Enya

Good service

10/10

Exceptional

20 Aug 2025

Steven

Brilliant find. Small riad with great friendly English-speaking service, massage program and food.

Leisure Family

8/10

Excellent

05 Aug 2025

Ammara Ehtesham

We recently stayed at Riad Palais des Princesses during our family trip to Marrakech. As it was our first time staying in a riad, we weren’t entirely sure what to expect — but here’s a quick rundown of our experience.

First off, the location is great, and the staff were friendly and welcoming (specially the breakfast staff and the night time receptionist sorry didn’t ask for their names).

We appreciated that they shared a WhatsApp number for the reception, which was really helpful… at first. For the first couple of days, they were responsive, but after that, no one was replying — which got frustrating, especially when you’re travelling with kids and the riad doesn’t have a lift. Having to run up and down to reception isn’t ideal when you’re juggling little ones.

We booked a family room with one double and two single beds. The double bed side was fine, but the room with the two single beds had an air conditioning unit with a mind of its own. It worked when it wanted to, and though the staff kept sending someone to fix it, it never stayed fixed — and honestly, it got a bit tiresome after a while specially when it was 45 degrees outside.

The riad itself is fairly clean, though not spotless. It’s probably better maintained than some others out there, but again — this was our first riad stay, so we didn’t have anything to compare it to.

Overall, the riad has potential and some good points, but a few practical things (especially for families) definitely need improving.

Leisure Family

10/10

Exceptional

29 Jul 2025

Maria

This riad was the highlight of my trip to Marrakech. Beautiful property, quiet and clean premises, and great hospitality. Walking distance to eateries, shops, and points of interest. Attentive and polite staff that go out of their way to solve problems. Simo from the front desk epitomizes top notch customer service. He stepped in to ease up my departure process, which turned out more complicated than expected due to delayed transportation. Thank you for a wonderful stay!

Business_and_leisure Friends

10/10

Exceptional

26 Jul 2025

Jane

Ambiance and decor right out of Arabian nights. Exotic splendour at a very competitive rate

Leisure Family

10/10

Exceptional

21 Jul 2025

Edward

Amazing hotel, amazing staff. Great location, large rooms ( we stayed with 17 and 18 year olds and had plenty of room). Massage’s were great, Simo and the staff always helped with dinner choices, shops and any other needs we had. Would highly recommend and look forward to staying again.

Leisure Family

10/10

Exceptional

13 Jul 2025

Lesley

Exquisite

Leisure Self

10/10

Exceptional

28 Jun 2025

Ideal for both family and solo travel.

Leisure Self

10/10

Exceptional

26 Jun 2025

Ramanpreet

Best location to stay at

Leisure Family

10/10

Exceptional

13 Jun 2025

Muhammad

Very good

10/10

Exceptional

10 Jun 2025

Kelly

I recently stayed at Riad Palais des Princesses, we obtained a room upgrade which was so perfect, room was spotless, spacious, well maintained, and the staff was incredible friendly, helpful, and welcoming. The location was perfect, walking distance to iconic places, shopping, and restaurants.
I highly recommend this Riad.

Leisure Family

10/10

Exceptional

22 May 2025

German

Nothing

Leisure Family

10/10

Exceptional

20 May 2025

Liaqat

This was our first visit to Marrakesh for both my wife and me. We had always put it off, thinking it might not be suitable for us. To our surprise, it turned out to be a wonderful and adventurous experience. The Moroccan people, overall, are incredibly warm and welcoming. They genuinely care about visitors and treat guests with great respect.

Coming from a background that favors spicy food, we still appreciated Morocco’s simple yet flavorful cuisine. Our first contact with Hotel Riad Palais des Princesses & SPA was through Simo, and I must give him full credit. From start to finish, he looked after us—arranging transport to and from the airport, explaining everything along the way, and always speaking in excellent English, which helped us a lot since we only speak English.

Simo truly delivered exceptional customer service and went above and beyond what we expected. The breakfast at the hotel was extensive and delicious. Chef Nailla at the restaurant prepared meals to order for us a few times, and the food was excellent every time.

The hotel itself was fantastic—I chose it because of its VIP status, and it did not disappoint. All the staff were friendly and professional. The female-only spa facilities were a great bonus, and my wife thoroughly enjoyed using them.

Leisure Partner

10/10

Exceptional

12 May 2025

Suzanne

Excellent staff. Haman and massage out of this works. Good service and food. Great views on terrace. Just beautiful.

Leisure Family

10/10

Exceptional

15 Mar 2025

VASSILIOS

Perfect place on Perfect location

Leisure Partner

10/10

Exceptional

21 Feb 2025

Ruth

This place was full of charm and culture. Great location for exploring Old Town Marrakech.

Leisure Self

6/10

Pleasant

02 Jan 2025

Mrikank

Good but not 5 stars types

10/10

Exceptional

31 Dec 2024

Elise

Such a nice place with incredible hosts. Perfect yo escape the intensity of the medina

Leisure Family

10/10

Exceptional

06 Dec 2024

Courtney

The hotel was wonderful and relaxing after our two weeks in Morocco. We visited the spa for massages and facials which were great. The location was good from the main square and soils as well as other restaurants and sites. The breakfast had a lot of variety and good food. Sino, at the front desk, was extremely helpful and patient with our questions. He went above and beyond to make sure it was a great stay. I definitely recommend this hotel for your time in Marrakech.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2024

rebecca

Nice place!

Very nice place to stay! The staff is really friendly and helpful. The room was very clean and confortable.

Partner

10/10

Exceptional

07 Nov 2024

Alyssa

The property made it easy to get to and from the markets, and they provide a service to help get your luggage to and from the airport !

Leisure Self

10/10

Exceptional

04 Nov 2024

alison

Really well situated close to the souk and easy walking to all areas of interest within the city walls. Beautifully furnished and decorated property, and very helpful, welcoming staff.

Leisure Partner

8/10

Excellent

03 Nov 2024

Shannon

The Riad is pretty. The rooms for sharing are small. The staff was excellent and helpful. The restaurant was not open on at least three of the four nights we were there and there is no bar. The spa treatments were great. The rooftop area was nice. You need to be able to do a lot of stairs.

Friends_and_family Friends

10/10

Exceptional

01 Nov 2024

Thomas

Great property in the middle of the action of the medina. Staff were attentive and provided excellent recommendations for restaurants and sights ( Plus a custom map provided to guests). The rooftop terrace was an excellent spot to relax after a day of walking in the crowded streets!

10/10

Exceptional

11 Oct 2024

Helen

It was right in the medina shopping area but was so beautifully quiet. The hotel smelled of roses, just lo ely.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Alan

Marakesh

Highly recommend staying here... staff were very friendly & helpful (nothing was too much trouble)... Central location. Would definitely stay again.

10/10

Exceptional

21 Sep 2024

Mr Philip

Delightful Hotel in the old Medina

Riad Palais des Princesses is a lovely hotel. Highbend 4* by European standards. Very comfortable and beautifully decorated.

Down an alley in the old town you need to hire a porter to take you from the taxi drop off to the hotel.

The hotel consists of a number of old Riads joined together - lots of stairs and low door ways. Delightful but difficult if you cannot manage stairs well.

Only 5 mins walk from the main square its very central. Really safe to walk around.

Friends_and_family Family

10/10

Exceptional

17 Sep 2024

Katja

After booking my stay, I emailed the property about a concern i had about arriving at the Riad, I also phoned to make confirmation. Malek was very responsive and reassuring.

Upon my arrival I was met with kindness and respect, all the staff were friendly and greeted me every time I saw them.

Simon was very informative and super kind, he always made sure I was well and had everything I needed. At one pount in my trip I became unwell, and he got chef to bring me tea and offered me medicine very concerned.

The Riad is elegant in Moroccan charms, with many original features, the room was comfortable and spacious (Dalia) and daily breakfasts was a varied selection of delights.

All the staff were very accomodating, and kind. I loved my time at Princessess, and if I returned to Merrakech I would definitely re-book.

Super hospitality. THANK YOU

Leisure Self

10/10

Exceptional

10 Sep 2024

Ismail

Super friendly hospitality very unique we just love. Thank you Rachid, abdelMalak, and everyone. Food and restaurant were just superb

Leisure Family

2/10

Poor

04 Sep 2024

Manav

It was unsafe

10/10

Exceptional

27 Aug 2024

Peter A

Very unique property, like a fairytale setting. Lovely rooms and nice small pool that was a very welcome retreat from the heat of the day. Although the pool was small we were lucky in that it never got crowded, just us four and the odd otherperson or two popping in.
Rooftop was great too, v very comfortable loungers and quiet. Fly free. Nice breakfast. Staff were excellent. Great location near to the main Jamaa el Fanaa square , 3 minute walk. Would definitely return.

Leisure Family

2/10

Poor

24 Aug 2024

Verified traveler

Arrived in the evening
Easy check in
Within a short time of arrival the electrics started flickering and whilst in the shower all the lights went off…pitch black and unable to properly navigate around. Went to complain and the maintenance person came and you could see sparks flying from the fuse box, they said it was safe but the lights still kept flickering. Didn’t feel it was safe to plug anything in to charge. No apologies by the staff and no compliments for the inconvenience or acknowledgement of my concern

The room itself was nice however the ac was poor and our room was situated on the roof - even with my experience of hot climates I was not prepared for the room temperature
The fridge didn’t keep cold and no refill of the complimentary water on the second day

The room and hotel was decorated lovely and the plunge pool was a welcome treat. The offer airport runs but found this was more expensive than getting a taxi outside. Located close to the main square and easy to navigate but needed Google maps to get us there the first night
If you have mobility issues this will not be the place for you as it has a lot of narrow and uneven stairs with no proper hand rails

Was disappointed by the service especially and didn’t get any of the perks of being a hotels.com vip

Friends_and_family Family

10/10

Exceptional

03 Aug 2024

Michael

Absolutely incredible staff. The riad is also very beautifully maintained. I'd live to return one day.

Leisure Family_with_children

10/10

Exceptional

31 Jul 2024

Alexey

The riad felt like a museum, very nice historic interiors in the room as well as in public areas. Breakfast was amazing with plenty of options, including vegetarian, and varied every day. The staff were welcoming and attentive, which made want to come back to this hotel again. Thank you!

Leisure Self

8/10

Excellent

30 Jun 2024

Saadia

Lovely staff, would go out of their way to help. They did threw a lovely birthday surprise for a friend traveling with us.
One of the single rooms on the ground floor didn't have a window which felt a bit claustrophobic at night.
Some of the rooms were a bit dusty.
Breakfast was ok. The morroccan breads were nice as was the goats cheese and honey.
Central Riad, had a welcome smell of orange blossom as we arrived was very welcoming.

Leisure Friends

10/10

Exceptional

12 Jun 2024

Ulyana

Beautiful property. Amazing and friendly staff that go above and beyond

Leisure Friends

10/10

Exceptional

08 Jun 2024

Marco

Beautiful property. Wonderful staff

Leisure Partner

8/10

Excellent

08 Jun 2024

Maria do Carmo

This is a beautiful Riad near the busy square, with lots of shops and restaurants nearby. Best thing was coming back from a busy, noise street to this hidden, peaceful place.
Service at reception was good and attentive. Maybe improve on replying emails&mensagens more promptly. Food was very good, and team very friendly and helpful.
We had a lovely day at the hammam.
Overall I fully recommend Palais des Princesses.

Leisure Friends

10/10

Exceptional

31 May 2024

Ekaterina

Beautiful place

This hotel was so lovely! True feeling of Moroccan beauty. I felt like a princess staying there. Service was a Top-notch! Chef Hennana was so wonderful and beyond accommodating with my dietary restrictions. Made me an amazing Moroccan dish that I will always remember.

Self

10/10

Exceptional

30 May 2024

Michele

Very elegant design.
Wide variety of breakfast options.
Tasty food.
Helpul staff.
Very clean.
Warm pool.
No issues, very much happy with our stay and highly recommended.

Leisure Friends

6/10

Pleasant

30 May 2024

wing yan

Property is located right in the Medina and very convenient for exploring old town. But because it’s in the Medina the taxi can’t pull right up to it and so you have to drag your luggage through the Medina. Service is a bit haphazard and there are no elevators which can be challenging for older guests or guests with knee problems. Beautiful property though

Leisure Family

10/10

Exceptional

03 May 2024

Markus

Beautiful riad and very close to all attractions

Self

10/10

Exceptional

18 Apr 2024

Verified traveler

Fabulous riad

Loved our stay for a family of four. Excellent location, charming historic riad. Wonderful Hammam.

10/10

Exceptional

12 Apr 2024

Kevin

It was bliss, beautiful, and staff were over the top friendly and helpful. Will be booking again.

Leisure Self

10/10

Exceptional

14 Feb 2024

Colin

Fantastic property with very helpful and friendly staff. Good breakfast and very central for both squares and easily walkable to all areas. Highly recommend!

Leisure Partner

10/10

Exceptional

30 Jan 2024

Simarjit

Absolutely loved our stay.

Absolutely beautiful place to stay. The service is beyond impeccable. We couldn’t have been more comfortable. Plus they have the most beautiful cat that lives in the property. She’s very friendly and cuddly to come “home” to at the end of the day. Highly highly recommend staying here.

Friends_and_family Family

10/10

Exceptional

17 Jan 2024

Justin

Beautiful Riad with wonderful staff.

Very accommodating and genuinely friendly

Leisure Self

10/10

Exceptional

23 Dec 2023

Aleem

Five Star Stay! We just spent a week here with two kids. Lovely property - five minute walk to Jama El Fana but nicely tucked away in a quiet bylane. Rooms were very nice and comfortable and breakfast was generous. They have a lovely terrace to soak up the sun. Very happy with the stay and will visit again.

Leisure Family_with_children

6/10

Pleasant

12 Dec 2023

Verified traveler

Average stay

The staff wee friendly, good location, quiet and nice rooftop.
The beds are very hard and pillows are not comfortable.
It didn't look so much like the pictures.
Food was ok.

Partner

10/10

Exceptional

04 Dec 2023

Jackie

Just beautiful!

This is a gorgeous hotel with warm, friendly staff and a delicious buffet breakfast. Very conveniently located.

Friends_and_family Family

10/10

Exceptional

15 Nov 2023

Mauricio

Great location. Close to many little shops and restaurants. The location is a perfect distance from all the noise. So the room is very peaceful and quiet.
My only issue was the internet. The Speedtest shows very high speed, and it is. However it is extremely flickery so it’s impossible to have a call over the internet without the call dropping for a few seconds saying “reconnecting.”

Business_and_leisure Self

10/10

Exceptional

08 Jul 2023

Jorge

Very nice Riad in the Medina area. Malik, at the front desk, was super nice and always helpful

Leisure Family_with_children

10/10

Exceptional

14 Jun 2023

Christian

Este Riad es hermoso!!! Desde que ingresás tiene una atmósfera e incluso un delicioso olor a palacio. Las instalaciones y el servicio fue excelente. Además está super bien ubicado súper cerca de la plaza Jemaa El Fna lo recomiendo ampliamente.

Leisure Self

10/10

Exceptional

04 Jun 2023

yanru

We love this gorgeous place.

Leisure Family

10/10

Exceptional

20 May 2023

Angela

The property was really nice. In the centre kf everything.
Staff was nice.
I loved the smell of rose water all iver the place.
The only problem we had was on the 2nd day the aircon broke and it was leaking although they fixed straight away.

Leisure Partner

10/10

Exceptional

20 May 2023

Arlene

Nice hotel good location.

Leisure Family

4/10

Poor

24 Feb 2023

Mary

The decor is overdone and not pretty. The hammam experience was not good. The women were great but the facility was awful

Leisure Friends

6/10

Pleasant

23 Feb 2023

Melissa

This hotel rooms were really small. They look bigger on the picture. Found hair in the bed. No small wash towel. No pool towel in the room or by the pool. My room was next to the cleaning people. The area was dark when I come back at night to unlock my room.

Leisure Self

10/10

Exceptional

16 Feb 2023

Basit

Enjoyed our stay. Friendly staff & convenient location. Would recommend.

Leisure Family_with_children

10/10

Exceptional

08 Jan 2023

Britton

First time to Morocco…this hotel was an excellent choice. Had a hot shower and slept well! It was very quiet even though it is very close to the busy areas. Staff was outstanding.

Leisure Friends

10/10

Exceptional

11 Nov 2022

Francine

Lovely riad, the man on the front desk at night arranged bus tickets for our trip to Essaouira and was super helpful. Perfect stay with good breakfast.

Partner

10/10

Exceptional

26 Oct 2022

Patricia

Once again the “Palace” didn’t disappoint !!! This is my third stay, and as always I was treated like royalty 👸 A hidden gem right off Jamas el-fna. If you are looking for a place to rest and refreshed after spending a day in Marrakech this is it ! I like it so much I will be booking a stay there for friend’s 10th anniversary. I know that Malak and the rest of the staff will make them feel just as welcomed as I have been.. from the welcome pot of mint tea until the final good bye.🙏

Leisure

10/10

Exceptional

01 Oct 2022

Takako

This riad was so beautiful like a mini palace with a beautiful courtyard, rooftop terrace and crystal chandeliers everywhere. But the most great thing about this property was the super friendly staff. Everyone was truly nice and kind and also helped us with so many things. There was No restaurant, but there was a breakfast buffet service and the food was very tasty. Since the location was great, which was in Marrakech's Medina quarter, we could walk everywhere for food, restaurants, shopping and sightseeing. We would LOVE to visit there again.

Leisure Family

10/10

Exceptional

13 Sep 2022

Patricia

I can’t say enough good things about this “palace”. Friendly and accommodating staff. Malik responded to phone request one week before arrival and made suggestion to make arrival and departure smoother.
Beautifully appointed, charming riad. It resembles it’s name. You are treated like royalty.
This is my second visit. I plan on sending friends here for their anniversary. I will book here for myself again as well.

Leisure Friends

10/10

Exceptional

11 Jun 2022

Anthony

👍👍👍👍

Leisure Partner

10/10

Exceptional

11 May 2022

Verified traveler

Lovely

Such friendly staff, who would go above and beyond to help you. Really lovely stay, quiet and tranquil, beautifully decorated, lovely roof terrace

Partner

6/10

Pleasant

09 Dec 2021

Elaine

My room was too small.

Leisure Self

10/10

Exceptional

05 Dec 2021

Maria Del Pilar

It was really a enchanted place i will recommended to everyone!!!!! is Majestic!!!

Leisure Friends

8/10

Excellent

13 Nov 2021

Anum

Great riad, excellent location.

Excellent location - straight forward and quick walk to the main square. Stunning riad.
Con. We asked to be picked up by the hotel at the airport. The driver did not show up until we called the hotel and inquired. Both parties blamed eaxh other for their lack of communication

Partner

6/10

Pleasant

08 Nov 2021

Gordon

Convenient and comfortable

Had a great time In Marrakech, Riad is in a convenient position inly minutes from the main square. Staff were friendly however breakfast wasn’t great. I left my shoe there and have emailed but no one has responded so that’s disappointing. Overall the road is nice however basic and comfortable

Friends_and_family Friends

10/10

Exceptional

13 Oct 2021

Erick

Is like a real paradise is betiful and the people is very profecional and very friendly i super clean safe the rooms is exceptional

Leisure Friends

6/10

Pleasant

25 Jul 2021

Emanuel

Friendly and helpful staff. Aircon failed.

The rooms are nice and the staff very friendly but i had to changed room 3 times because the airconditioning did not work properly and July in Morocco is very very hot!
This is in a good location inside the medina just a few minutes of walk and after one day and an offline gps map, you'll easily remember where to turn but getting lost is part of the trip unfortunately.

Self

4/10

Poor

16 Jul 2021

Anshuman

Definitely not 5 star.Independent Riad better opti

Booked 1st 2 days in a traditional Riad with courtyard......all to ourselves and next 2 days in supposedly this 5 star hotel.
The other Riad surpassed the expectations by miles and was 100 times better than this so called 5 star.....both nearly same price.
We're made to wait for nearly an hour at reception (of course with omnipresent drink of Morocco - Mint Tea).....while filling forms, telling that the booking they received was for 5th guest as child (which as per them should have been under 12......and as per hotel.com under 18). We were nearly forced to pay extra for our 17 year old 3rd daughter even as we booked triple room for kids. Same was done for upgrading to a bit bigger room as double for us couple was nearly 8x8ft room. Wasn't that busy but we succumbed to paying for bit larger room (still not with a separate seating area.....just a sofa in the same long room). Kindly allowed unlimited access to pool.....which is in next building.....without changing room there. So you've to walk in bathrobe from your room to next building. Asked for adding American breakfast around 10pm lasy night......but was told that its too late to arrange ingredients. Think 5 star is wrong rating for this one.

Friends_and_family Family

10/10

Exceptional

23 Jun 2021

Mark

First time Morocco visit must see

If you’ve never been to Moracco or never been To Marrakesh please stay here.

This RIAD is a palace in Paradise.

The rooms are spacious. The staff are professional and super friendly

Please let Waafe and Kamil assist you with your stay. Their spa sets a high standard of zen and relaxation

If you desire a wonderful tour and/or transportation, use the WhatsApp and contact Haasan at +212 605 950972.

This was my first trip to morocco and I brought my daughter, I made an excellent choice

Friends_and_family Family

10/10

Exceptional

25 Feb 2021

ANNAMARIA

Very comfortable and great location

A very clean and comfortable hotel in a great location for those wanting to stay in the medina, close to Jma El Fna.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2020

Gillian