Riad Dar Foundouk & spa

Morocco , Marrakech
MARRAKECH, 3 Derb Sidi Bouharba Hart Soura El Moukef
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48 reviews shown

10/10

Exceptional

03 Feb 2024

Rarhman

Overall it was an excellent stay. We loved the style of the hotel.
We loved how quiet it was even though it’s in heart of medina, step away from souks. Staffs were amazing, always smiling and very helpful. Loved the selection of breakfast.
GISLANE was very sweet and she made sure we were looked after.
it was very clean, cosy, looked very very good and it’s a very safe accomodation. You can’t enter the Riad yourself, you have to ring the reception and they will come to open the door for you. doesn’t matter what time you arrive..

Leisure Friends

10/10

Exceptional

25 Jul 2023

Emma

Staff of riad were very friendly and provided a good service and provided help with airport lifts, places to visit and guidance on getting around. Location is hidden away but nice and quiet compared to rest of area. Rooms nice and spacious clean and bed super comfy and the sun terrace is lovely to relax on. Would visit again.

Leisure Partner

10/10

Exceptional

01 Jun 2023

karim

Beautiful riad, Nice and welcoming, The staff is making sure you have a pleasant stay. I really enjoyed the breakfast at the terrasse, my room was big. They also have a small pool that comes really handy when it gets too hot during the day.

Leisure Friends

4/10

Poor

02 Mar 2020

Nice quiet location, but exceedingly hard to find. Staff communication skills were poor even in French and we had a lot of problematic communication issues. We had dinner once in the riad and found it the least remarkable meal of the trip at double the cost. We asked for beverages with our meal and the server disappeared for 20 mins to go buy them. Old fixtures and poor security, and a general inflexibility made me regret the choice

Leisure Family

8/10

Excellent

19 Feb 2020

Bridget H.

A happy stay

This was good value for a clean, well located hotel. Friendly, helpful staff. Delicious breakfast. Lovely roof terrace. Recommended. My only bugbear was that I didn't get a response to a question I asked when I first booked.

8/10

Excellent

28 May 2019

Niha

Staff were very nice and welcoming, super helpful! Even when we had issues with our reservation (on Expedia’s part), they offered us a room. The breakfast was lovely.

We expected the place to be a bit more lively but we appreciated the calm ambience.

Leisure Friends

6/10

Pleasant

04 Mar 2019

Verified traveler

it was ok not a serviced hotel but nice stay

8/10

Excellent

28 Feb 2019

Jaafar and Magalie

Not the right place for foreigners

The riad is beautiful. However, the pool was empty with no night lights, that makes the place more beautiful at night.
The 2 men in charge of checking and breakfast had no language skills. They spoke only moroccan and had no experience or didn’t look professional.
It was cold outside when having breakfast and they have no outdoor heaters.
Each time we came back in during the day or at night, nobody opened the door.
We waited 45 minutes to have someone open the door and it was another customer tired of hearing the door bell.
Very bad neighborhood too.

Family

10/10

Exceptional

21 Jan 2019

Verified traveler

nice,beatiful riad and room,brahim was excellent host,i would come back.

2/10

Poor

14 Jul 2018

Rehan

Okay hotel in a not so okay area. Too many local “guides” trying to take money off you. Use google maps when you get off the taxi and its a 2 min walk. One guide was really forceful and started following us, then he told us he wouldn’t charge and changed his mind when we got there. Hassan and Abdul Wahid were nice and friendly and helped to book excursions for us, but they obviously have some ‘agreement’ with the providers which was apparent. Riad was nice and clean and has only 4/5 rooms in it. Pool was out of order, but was actually just a large sized pond. Not able to swim in there at all. Looking at 200dirhams to swim at other places. Breakfast is very mediocre, tea, bread, yoghurt, juice and jam. No refills and so had to go out and eat. Overall Morocco was a great place to visit, everyone is trying to take money off you so be very careful and always haggle!

2/10

Poor

29 May 2018

Rachel

The property is very hard to be found...beware of the man helping you find and then demanding very large sum of money. I did feel very unsafe.
The receptionist boy was very good and willing to assist but that is where the good things finish.
The room was dirty, the sheets were not even changed from the previous guests...We have ordered dinner on the first night and the portions were very small and the meal wasn't good. Breakfast was not good either - 3 different jams, pastry and butter. The pastry (only 1 per person) was not eatable (very hard, probably staying out for a week).
I wouldn't recommend the place at all, don't get mislead by the pictures on the website.

8/10

Excellent

28 Apr 2018

Josie

Great riad in the central medina

We arrived late on a Monday evening when unfortunately there were no English speaking staff on site. However the porter was very patient and made a great effort to speak simple French to me to explain everything. There was a slight issue with us being put in the wrong room, but they quickly fixed that after the second day.

The breakfast was really great, and we had 2 meals there during our stay that were both delicious! We also got a massage - a bit expensive but very enjoyable. Unfortunately the Hammam wasn’t available.

A slight pain point was that the website wasn’t accurate - pricings seemed wrong, and it made the language barrier a little trickier when trying to book/order things.

The team were so wonderful and accommodating, and really made us feel welcome in Marrakech. We look forward to returning to them!

2/10

Poor

31 Mar 2017

Verified traveler

Totally unreliable. Don't book

Arrived late after checked in luggage didn't arrive at airport and found that they are had sold my room. No offer of tea or water, just told to wait 10 minutes to be transferred to another hotel. 90 minutes later and after begging for water we were sent to a cheaper hotel further away from the center. I would avoid this hotel if you can.

8/10

Excellent

11 Mar 2017

kirsty

Nice comfortable hotel close to the big square

A very comfortable hotel with lovely helpful staff, the rooms are nice and clean with a very cosy feel. The hotel is a nice walking distance to the main big square with lots of little shops on the way there

10/10

Exceptional

01 Sep 2016

Emmanuel

Our superb Riad

I was not expecting this. When I did enter in the small street leading the Riad. But once i was in it was just amazing. The place, staff (really nice) and the atmosphere (authentic) just make you feel super welcome. I recommend it for sure. Emmanuel

4/10

Poor

20 Jul 2016

Azad

Hard to find hidden in a narrow alley.

Hard to find this Riad hidden in surrounding buildings. Not in a good area. Far away from main roads. Taxi can't go near Riad because of narrow road. Air condition didn't work in my room so I couldn't sleep. Staff is friendly.

4/10

Poor

16 Jul 2016

Koys

You're charged in euro not dirhams!

We booked this riad fairly cheaply, 7nights for 90£ but didn't stay here that many nights. Of the 7 nights booked, spent only 4 nights here, 2nights at arrival and 2 prior departure. We were the only 2 people there using 1 of their 5 rooms. It was a bit too quiet with only a cleaner there during the morning, and 1 of 2 desk staff during the day on shifts.

Pros - clean without any bugs.
Quiet location.

Good hot and cold water supply.

I peaked in to the other rooms and noticed all toilets looked new.

Comfy beds.

The cons - it's located in the Medina which if you're coming from the square, it's through the maze like market place. Some people may like the idea of this, but it's not a great experience being pestered by teens trying to guide you all over the place to get you to the riad or through the market and then asking for money even after you turned their help down. You get this after every few corners you turned. I was lucky to have an offline sat nav app that gave walking directions through the madina, without this, I think I would have just lived at a hotel by the square and not the madina.

The breakfast is just tea/coffee, stale bread, juice and jams. One of the mornings we just requested coffee and juice, but only coffee was waiting for us without the milk or juice.

The 3 course dinner available to request during breakfast is very pricey at 30 euros, yes euros, the hotel charges in euro instead of dirhams.

No snack bar

6/10

Pleasant

26 May 2016

Jordan

a little past it's prime

When we arrived we were told we would have to pay 10 times the amount of tax listed on the website. The website lists 3 MAD per day, but it's supposed to be 3 EUR. We were prepared for this as it's what we paid at other riads in Marrakech, but when we asked who would fix it so other guests wouldn't feel ripped off, we were told by the front desk person that it wasn't his problem. He was the only person we actually saw at the hotel for our 2 night stay, I think it was empty. We were looking forward to the plunge pool, but it was as empty as the rest of the hotel, and we were told it was broken. Overall this riad is a little past it's prime, but worth it if you can get a good deal.

Partner

6/10

Pleasant

11 Apr 2016

Verified traveler

We booked Riad Dar Foundouk originally, but upon our airport pick-up, were taken to Palais Tinmel instead, because the manager had made an over booking. We were disappointed that we were only told on the spot that our accommodation was changed for us and without our consent, but at least we had somewhere to sleep.

Partner

10/10

Exceptional

28 Jan 2024

Christophe

Mi estancia en el Riad Foundouk fue simplemente increíble. Desde el momento en que llegamos, nos recibieron con una cálida hospitalidad que hizo que nos sintiéramos como en casa. Las habitaciones eran hermosas y cómodas.

El personal fue extremadamente amable y atento, siempre dispuesto a ayudarnos con recomendaciones sobre qué visitar y dónde comer.

Recomendo el Riad Foundouk y seguro que volvere.

Business_and_leisure Partner

2/10

Poor

23 Jan 2023

Mohammed

The worst place ever

I don't recommend it at all. We were so tired from the trip and the check in was so slow 🐌 and they didn't care . They are not professional they talk bad and are very rude ( the gorl in the reception as the one who cleans)As it was so hard to find the place. The breakfast was so bad and not enough for 4 persons. When we asked for better she said you can geg better at the Mamounia.

Friends_and_family Family

10/10

Exceptional

09 Jan 2023

Catalina

Price versus quality, the place to be.

Very good property for the price paid. The staff made sure I had a pleasant stay, they surely went the extra mile to please me. Rooms are nice and large and is breakfast is great.

Self

10/10

Exceptional

30 Dec 2022

FADILA

Séjour très agréable

Rezlaine est une super hôtesse. Elle s’est montrée très disponible, avenante, souriante et sympathique. La literie est confortable, le riad calme. Seul bémol, le riad n’est as évident à trouver et une fois sortis du riad, on est plongé dans un environnement très bruyant, agité et effervescent.

Friends_and_family Family

8/10

Excellent

28 Nov 2022

Ruth

Bon sejour mais...

Point positif: Massage parfait , petit dejeuner exquis, plan de la medina a l arrivée.
Point negatif : Riad difficile a trouvé...reveiller a 6h00 par la priere de la mosquée collé au riad ....clim qui ne fonctionne pas .la piscine est plutot un bassin .

Partner

4/10

Poor

31 Oct 2022

Verified traveler

Service déplorable

Communication très compliquée avec la personne qui est présente tous les jours au Riad.
Elle nous fait payer des prestations plus chères que prévues.
Dès le premier jours on nous dit que le pdj est servi de 8h à 10h, mais il n’est jamais prêt avant 8h40, malgré nos demandes précises d’un service avant 8:30.
Dommage qu’il ne soit pas, non plus, servi sur la terrasse.

Odeurs nauséabondes dans la salle de bain.
Douche qui ne coule pas bien du tout, impossible par exemple de se laver les cheveux pour une fille avec les cheveux longs.

Friends_and_family Family

8/10

Excellent

16 Feb 2020

Ton

Kamer was schoon, ruim genoeg voor 4 personen. Personeel is erg servicegericht en vriendelijk en behulpzaam bij het uitzoeken van excursies. Ontbijt was uitgebreid en goed. Minpuntje: Zwembad is erg klein

Leisure Family

2/10

Poor

19 Nov 2019

Mohammed

Riad foundouk

Bjr. Nous sommes arrivés vers 23h30.10mn pour nous ouvrir la porte un réceptionniste à moitié endormie. Heureusement que je parlais l’arabe mais bon passons. Comme il n’ Avait rien sur place pour manger nous sommes aller à l’extérieur En prévenant la personne qu’on allait rentrer en retard en fait après manger. A notre retour plus de 20mn devant la porte à sonner et à frapper quand enfin la personne arrive sortie de son lit complètement endormi. Je récupère la chambre rien avec ce qui était proposé. On passe la nuit le matin au petit-déjeuner on nous sert des galettes de 3 jours un café imbuvable même pas le thé. J’av Prévu de passer 2 nuits finalement j’ai quitté l’hotel Le matin même et j’ai pris un autre hôtel dans lequel j’ai même prolongé mon séjour.
Franchement une très mauvaise expérience

Partner

8/10

Excellent

30 Oct 2019

franck b.

Agréable Riad à un prix compétitif

Bonne situation avec accès en 15 mn à la place en traversant le souk.
Personnel aimable et comprenant car en arrivant nous avons hérité de la chambre 1 au RDC et c’est à éviter. Ils nous ont trouvé une solution dès le lendemain.

8/10

Excellent

09 Oct 2019

Verified traveler

Établissement agréable ,personnel très accueillant et à l'écoute . Necessiterait toutefois un rafraîchissement ! Fuites d'eau , portes qui grincent , pas de piscine, .

Leisure Friends

6/10

Pleasant

17 Aug 2019

Verified traveler

Das Frühstück ist in Ordnung, aber nicht besonders abwechslungsreich und wird irgendwann langweilig. Die Sauberkeit insgesamt lässt auch zu wündchen übrig. Jedoch war das Personal sehr zuvorkommend und hilfsbereit.

Leisure Family

10/10

Exceptional

03 Jun 2019

Verified traveler

Magnifique et personnel d une gentillesse et a l ecoute de nos envies

Leisure Family

8/10

Excellent

10 May 2019

Verified traveler

Nett und ruhig. Preis-Leistung absolut in Ordnung.

Business_and_leisure

8/10

Excellent

27 Mar 2019

Verified traveler

Leider waren Umbauarbeiten im Hotel, die sehr laut waren.
Die Lage ist gut, zentral.

Leisure

6/10

Pleasant

14 Mar 2019

Ele

Rian carino posizione ottima. Colazione ottima. Wifi solo aree comuni spa e piscina chiusi. Contattare la struttura prima di arrivare difficilissimo. Personale cordiale e gentile

Leisure

8/10

Excellent

19 Feb 2019

Bel etablissement mais horaires petit dejeuner un peu tardive, 8H30...
Manque d'éclairage et ventilation salle de bain moyenne donc tres humide.
Plusieurs choses à reparer dans la chambre.
Petit dej correct et décor très sympa, typique...

Leisure Family

4/10

Poor

16 Jan 2019

Claudio

El barrio es muy lejano del centro y cuesta demasiado llegar

Family

6/10

Pleasant

25 Nov 2018

Vibeke

Spændende sted tæt ved Marrakech museet. Fin morgenmad. Dejligt fredeligt på hotellet efter at man har bevæget sig rundt i de smalle stræder med en del trafik af scorer og æsler.

8/10

Excellent

07 Nov 2018

lebon

acceille plutot correct excellent petit dejeuner service un peu chere hors Riad sinon le tout est tres correct

4/10

Poor

02 Oct 2018

Verified traveler

Le riad est veillissant aucun equipement peu de confort le patron me semble etre un margoulin premeire fois que on me reclame 30 euro de taxe de sejour

8/10

Excellent

07 May 2018

Fabrice

Personnel très agréable et aux petits soins.
A notre arrivée un membre du personnel nous a montré les points d'intérêts à Marrakech et les endroits à éviter.
Le petit-dej est plus que correct et assez copieux

6/10

Pleasant

04 Nov 2017

britt

maten på hotellet var för dyr.svårt att hitta i stan,ha bra karta.fint klimat.måste gå, ingen taxi kunde komma till hotellet,se upp med folk .de luras.har ingen lust att åka dit igen,

10/10

Exceptional

20 Oct 2017

Esma

personnels super et très disponible

endroit calme et agréable surtout le toit. Proche de toutes les commodités. Personnels accueillants et disponibles pour tous vos caprices

8/10

Excellent

06 May 2017

Elena

Caratteristico riad nella Medina!

Struttura carina, tipica di Marrakech con cortile interno arredato con divani e piante, camere che si affacciano nel cortile, terrazza all'ultimo piano per colazione o prendere il sole, posizionato proprio a due passi dalla Medersa e dal Museo di Marrakech e dal souk, molto comodo per girare nella Medina.
Direttore molto gentile e disponibile a dare informazioni, consigliare e spiegare come muoversi per visitare le attrazioni più belle ed interessati di Marrakech.
Camera grande con più finestre, bagno privato, armadi e cassetta di sicurezza, le pulizie vengono fatte tutti i giorni.
Colazione abbondante (latte, caffè, pane e marmellate, yogurt, uovo sodo) servita direttamente al tavolo nel cortile o sulla terrazza del riad.
Possibilità di prenotare direttamente nel riad massaggi (che vengono fatti in una stanza appositamente utilizzata per far rilassare i clienti) od escursioni private o di gruppo fuori Marrakech scegliendo tra la Valle d'Ourika o la città di Essaouira o nel deserto.

8/10

Excellent

04 Mar 2017

Mounir et Olfa

Accueil ultra sympathique « séjour agréable »

Accueil ultra sympathique . Hassan est un modèle de gentillesse.
Disponible et souriant à n'importe quelle heure.
Le Riad est très beau très propre !
Les chambres sont très spacieuses, la literie très grande et propre
Une magnifique terrasse ou prendre un très bon petit déjeuner très copieux
Situé au nord de la Médina,le Riad est très silencieux.
Placé au coeur d'un quartier à la fois typique et culturel.
Du luxe à petit prix
Je recommande !!

8/10

Excellent

10 Jun 2016

Verified traveler

wij kwamen niet terecht in het hotel dat we besproken hadden, maar in een dependance,namelijk Palace Tinmel Dit was wel een heel mooi gebouw. Het lag verder van het centrum af, wat een nadeel was, maar daardoor meer in het authentieke Marrakesh, wat wij juist heel leuk vonden.
Het personeel vonden we erg vriendelijk en behulpzaam.

Partner

6/10

Pleasant

03 May 2016

Horst

Hassan hat sich um alles gekümmert, war offen und ehrlich!

Partner

2/10

Poor

01 May 2016

Otto

Wir konnten die Differenz zwischen den realen Verhältnissen und den im Angebot gezeigten Photos nicht akzeptieren: Wir haben vor Ort ein anderes (sauberes) Hotel gebucht.

Family

2/10

Poor

04 Apr 2016

Fabienne

Arnaque pure et simple ..

Un hôtel à éviter ; des escrocs; des personnes vulgaires et agressives

Partner