Bienestar Maison De Charme

Italy , North Sardinia
ALGHERO, Via Alberto La Marmora 94 96
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50 reviews shown

10/10

Exceptional

12 Jun 2026

Ernest

It’s close to the center of town.
The welcoming was good and helpful

10/10

Exceptional

06 Jun 2026

SONIA

Amazing hotel. We will come back for sure

Partner

10/10

Exceptional

06 Jun 2026

SONIA

Excellent hotel with beautiful rooms. Very central and it is close to shops and restaurants. Highly recommended

Partner

10/10

Exceptional

12 May 2026

Susanna

Fabulous! We loved this hotel, in a great location, huge rooms with everything you need and the breakfast was amazing. Hope to come again and will definitely return here

Partner

10/10

Exceptional

05 May 2026

Timothy

Superb style and decor. Only thing to remember is to contact site to get the door code just prior to arrival as there may not be staff onsite after early evening. Room cleaned and bed made up daily. location to old town and port is excellent.

Self

8/10

Excellent

08 Apr 2026

Shelley

Good location, beautiful building, all renovated to a high standard. Room was very clean.

Information about breakfast, facilities etc was limited - we only discovered a lift on the last day.
Breakfast was in the cafe next door who were not very welcoming, but they did make a good coffee!

Parking was on the streets around and often ended up 10 min walk away (it was March so out of peak season).

Partner

6/10

Pleasant

23 Sep 2025

Christina

The hotel was ok. Big room but design/decor was dated and it was in a busy industrial area. It was a short walk to the central Alghero area, but there is really nothing around the hotel.

Leisure Partner

6/10

Pleasant

12 Sep 2025

Vania

Just ok.
Our room had a key that was problematic.
Thankfully there wasn’t a fire or we’d be in trouble.
Breakfast was not made to order. Basically a coffee and a croissant.
Little more toilet paper would have been nice.

Leisure Friends

10/10

Exceptional

10 Aug 2025

Timothy

Beautiful rooms and clean and great stuff and in terrific location

Leisure Family

10/10

Exceptional

15 Jul 2025

Ralph

Nice location, a short walk from the historic center. Location was quiet at night and offers defect amount of street parking, if you chose not to use the hotel’s garage.

Self

10/10

Exceptional

08 Jul 2025

Colm

Great location for the town etc

10/10

Exceptional

16 Jun 2025

Seyedahmad

Clean with friendly staffs and great check-in and check-out!

Leisure Friends

10/10

Exceptional

17 May 2025

Nadine

Cozy Atmosphere

Well-appointed room, comfy bed.
Breakfast fresh and a good start!
Responsive front desk staff, friendly cleaning staff.
The bidet - not clean/ poor design..

Partner

10/10

Exceptional

30 Apr 2025

Akvile

cozy hotel in a fantastic place, just next to old town. Our room had lovely balcony on the roof. Good stay for a reasonable price.

Partner

10/10

Exceptional

09 Feb 2025

stephane

Big room. Good location, walking distance to old town. Bit on the dated style for decoration style but very comfortable and great value for money.

Leisure

10/10

Exceptional

07 Nov 2024

Cynthia

The property was lovely, clean and quiet. However, the doors were finicky and old, difficult to unlock, even from the inside, which could be problematic in a fire (even in a stone building!) The access to the street button in the lobby was not working either but we went through the cafe to get out.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Julie

Arrived at 12 noon for 6 night stay Receptionist was very friendly Were given our keys for room Straight away Found door lock bit hard to open We had room 2 B which was a small double room but was adequate for us It had everything we needed apart from cups but this wasn’t a problem as we borrowed some from adjoining Cafe Room had a small balcony and toiletries and towels were replished every day All cafe and reception staff were all helpful and friendly The only thing we found a problem was understanding about what to do when we went for breakfast Paloma the waitress went out of her way to explain what we could choose from All in all a very pleasant stay

Leisure Partner

4/10

Poor

03 Sep 2024

Wladimir

We didn't get the room we booked. The room was significantly smaller and not at all like the one in the picture shown in our reservation. When we communicated this to the staff, they told us they could do nothing about it.

Leisure Partner

10/10

Exceptional

27 Aug 2024

Melanie

Lovely size room & beautifully decorated. 5 mins walk to to the old town.

Partner

10/10

Exceptional

11 Jul 2024

Trisha

We enjoyed the apartment and Cagliari!

Leisure Partner

8/10

Excellent

05 Jun 2024

LUIS

location and easy free parking

Leisure Partner

2/10

Poor

20 May 2024

Olivia

Appalling

The room we booked was described as “Deluxe Double Room, Balcony” the room we were given was in the attic with no windows, except in the bathroom. The door of the room had frosted glass and led onto a communal external corridor, which was used by smokers (see photo).
We went back to reception to ask to be moved and were told that was the room we had been allocated, and the hotel was fully booked. However we had arrived as check in opened and there were many other keys on the counter for people who had yet to check in. We again asked to be moved but the receptionist said she could not and started checking in other guests as they arrived. We asked that she stop and deal with our issue, so she said she would call her manager. After a long time the manager arrived but instead of resolving the issue she berated us for using Hotels.com. She said she gets less money than when people use it. She said she didn’t have a contract with them and began listing other booking sites with which she did have a contract including Expedia. I explained that Hotels.com was owned by Expedia and she became very irate and said it wasn’t true. She then said she would phone Expedia and there then ensued a lengthy call in rapid Italian which we couldn’t understand. We gave up, asked the original receptionist for our key and went to the attic. The whole process wasted about an hour. It appears that the manager does not like people using Hotels.com and so allocates them the worst room.

Partner

6/10

Pleasant

19 Jun 2023

Wagner

Overall nice room and localization.
Please assume you have NO breakfast. You are \"allowed\" to take some options in the coffee shop next to the lobby but you have to deal with the most rude personnel I have ever met in year travelling around the world! Skip from headache, buy something nearby and don't deal with this type of situation!!

Leisure Partner

10/10

Exceptional

07 Jun 2023

Edward

The management and staff at this property went way beyond what could be expected when I was having difficulties concerning a rental car.

6/10

Pleasant

14 Sep 2022

Malcolm

Nice room but breakfast an absolute disaster. Served in a busy cafe, took forever to get served and waiter completely disinterested

Partner

10/10

Exceptional

04 Aug 2022

marina

The location of the property is great. Close to all major attraction, street parking is available. Great dinning options near by. Rooms are very big and have everything you might need. The check in process was a bit confusing as there is no one to help you after 11 am on daily basis.

Leisure Family

8/10

Excellent

01 Aug 2022

Thomas

The service was wonderful. Check-in was very easy and contactless. The staff were extraordinarily friendly. Breakfast was included as well. The building was fairly historic, had very medieval vibes, which wasn’t our favorite, but great for someone looking for gothic-type room decor. The rooms were very large and the air conditioning works great!

Leisure Partner

10/10

Exceptional

02 Jul 2022

Raffael

Walk to Old town

Great little hotel .
Easy walking distance to old town.
Lovely appointmented rooms with beautiful bathroom, linens, towels & amenities.
Fridge & kettle in room.
Staff were great on information regarding off street parking.
Breakfast in coffee shop / bar onsite

Partner

10/10

Exceptional

27 May 2019

Belinda

Fabulous little boutique hotel

Fabulous little boutique hotel in a great location for the old town and harbour. Staff very friendly and helpful. Recommend wholeheartedly!

Partner

10/10

Exceptional

26 May 2019

Verified traveler

Very friendly service, providing a helpful approach to local amenities.

Leisure Partner

10/10

Exceptional

10 Sep 2018

Matthew

Lives up to the charming name!

Great location a short walk from the old town (but far enough away to find parking!). The room was lovely - clean, comfortable and historical charm. Staff were very friendly and helpful, and breakfast was great.

Partner

2/10

Poor

13 Jul 2018

Giovanna

Please read very carefully and DO NOT BOOK this place!!!The place is described as boutique hotel and is not, they charge as a hotel and don’t give the service as a hotel. No air conditioning in the building and in the room because they are trying to save on electricity bill, it was 93 degrees outside every day ,no cleaning room service and place is very dirty, malfunctional bathroom, no towels replacement, no sheets replacement, we had to ask for toilette paper everyday!!!the sheets had bugs, no parking outside took us 1 hour everyday to find a spot, staff completely unprofessional we talked to them multiple times about this issue and they said they would refund us the money and they didn’t.The cleaning crew told me that they had to go home and couldn’t wait for me to leave the room everyday morning, are you kidding? I never Ever experienced this and I travel all over the world ,there are so many other better hotels in Alghero for sure do not stay here!!! This is not s hotel,is a very low end cheap aire&b and they charge as a high end hotel!!

8/10

Excellent

08 Jul 2018

Verified traveler

Great location.

Great location few minutes walk to old town and bus stops. Bed was too firm for me, rooms corridors echo due to stone floors. Otherwise lovely staff and pleasant breakfast.

8/10

Excellent

17 Jun 2018

Verified traveler

Great room, average amenities.

Service was really lovely and room was very clean and had a great balcony. However, lights in the room are set to a timer so had no light from 11pm onwards. Breakfast was a few croissants and slices of bread - not what we had anticipated for £150gbp per night. Also, check in time of 4pm and check out of 10.30am was not really what we had in mind.

Partner

10/10

Exceptional

26 Feb 2018

Herbert

We enjoyed our stay in Maison Bienestar very much. The place was spotlessly clean and the staff was very friendly and helpful. We could not have asked for more. We have allready planned to be back later this year.

Partner

10/10

Exceptional

11 Sep 2017

garry

Beautiful hotel that is maintained and spotless

Very accommodating and attentive staff. Beautiful spacious room. Our room was on the street side and got a little noisy during the rush hour but rest of the time pretty quiet. Breakfast was light fare but enough variety to be more than pleasing.
Staff was especially friendly and helpful. For us, a great place to start our adventure on Sardinia

10/10

Exceptional

11 Jul 2017

Thomas

The staff were fantastic - special shout out to Tomaso who was exceptional.

Partner

4/10

Poor

07 Jul 2017

Adam

Convenient location near historic center

My wife and I stayed here on our honeymoon trip. Unfortunately the hotel did not have functioning wifi (even though they advertise it) -- the network kicks you off after a few minutes. The in-room air conditioning unit leaked water, producing a puddle in the corner of the room. Also, the shower door didn't close all the way, leaking water onto the bathroom floor.

8/10

Excellent

02 Jul 2017

Verified traveler

Nice but perhaps overpriced

Great location and very clean but room was small, and staff not very welcoming or helpful - the opposite of what you would expect in a 6 room hotel. Link in hotels.com goes to incorrect address, so be sure to double check.

Partner

8/10

Excellent

29 Jun 2017

Fantastic staff, great location.

Close to buses. Central to old town. Staff were extremely helpful and friendly. Meticulously clean. It is beautifully restored with a combination of traditional features and modern decor. Though on a small scale, breakfast was superb, especially the fresh pastries.
Will be even better when lift installation is completed. No phone in room for enquiries to reception. Did not like room keying system.
Great atmosphere- lots of locals have coffee/ breakfast here.

8/10

Excellent

20 Jun 2017

David

Lovely lodgining in Alghero

Great location, lovely room. Wi-fi was erratic. Unclear who to talk to or call if there was a problem.

Partner

8/10

Excellent

20 Jun 2017

David

Lovely lodging in Alghero

Great location in Alghero (right next to old town, but not far from the beach), and wonderful room--roomy and clean and up-to-date. Our only complaints were that the wi-fi was sometimes erratic and always weak, and that there was no clear understanding of who was in charge or who to contact if there was a problem. A nice woman was sometimes at the hotel desk in the downstairs coffee shop, but if she was not there (and when the coffee shop was closed), there was nobody to turn to. If we had had an emergency, we would not have known what to do.

Partner

8/10

Excellent

10 May 2017

David

Beautiful hotel central location

The staff were very accommodating to our 1030 arrival, when they were closing at 10. The room was clean and the bed was very comfortable. Convenient mini fridge, convenient coast and centre access and a GREAT gelato shop just down the road!

10/10

Exceptional

10 Jun 2026

Arvid

Rent rom, hjelpsomt personale og god beliggenhet

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Arvid

Litt støy fra gatene, ellers veldig bra!

Friends_and_family Family

10/10

Exceptional

19 May 2026

Örjan

Det hade varit bra om det från gått att frukosten var på café bredvid och att den var italiensk.

6/10

Pleasant

09 May 2026

Christian

Modtegelse, receptionen fungerede fint. Fik hjælp til hvad vi skulle se og gode spisesteder.
Morgenmaden levede ikke op til vores forventninger og hotellets standard. Een kop kaffe, en kedelig toast et glas juice. Parkering ikke så let.

Partner

10/10

Exceptional

16 Feb 2026

MAURIZIO

Edificio storico molto bello, servizio ok, posizione ottima, camera ottima

Leisure Friends

10/10

Exceptional

06 Oct 2025

Jorge

Excelente