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Serrano Palace

Majorca · Spain

Playa De Son Moll, S/NView location

8.8/10Excellent49 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.4/108.4
Location9.6/109.6
Neighborhood9.2/109.2
Amenities7.8/107.8
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Serrano Palace

This luxurious beach hotel boasts an idyllic setting just 50 metres from where the shimmering waters meet with golden sands on the island of Mallorca.

The hotel is located close to the centre of Cala Ratjada, where guests will find themselves surrounded by a seemingly endless array of shopping and entertainment venues.

Guests can discover a selection of restaurants and bars a mere 200 metres away, while shops and a nightclub are just 500 metres from the hotel. Guests are welcomed into a world of style, luxury and the ultimate in comfort and convenience.

The guest rooms enjoy a timeless elegance and classic beauty, offering guests a cocoon of effortless style in which to escape the routine of daily life. The hotel offers a host of unrivaled facilities that have been designed to cater to the needs and desires of guests of all ages.

Read more about this hotelShow less

With a stay at Hotel Serrano Palace in Capdepera, you'll be near the beach, just a 1-minute walk from Son Moll Beach and 5 minutes by foot from Playa Na Ferradura.

This beach hotel is 10.6 mi (17 km) from Cala Millor Beach and 0.7 mi (1.1 km) from Cala Ratjada Port. Make yourself at home in one of the 153 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and bidets. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property enforces a strict dress code in the restaurant. Shorts are not permitted.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.
  • Minimal age
    18
  • Optional fees
    • Self parking fee: EUR 10 per day
    • Valet parking fee: EUR 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Italian

    French

    Spanish

    Catalan

Nearby attractions

Son Moll Beach 0.1 km / 0.1 mi
Playa Na Ferradura 0.4 km / 0.3 mi
Cala Ratjada Port 0.9 km / 0.6 mi
Sa Torre Cega 1.3 km / 0.8 mi
Cala n'Aguait 1.4 km / 0.9 mi
Cala Gat Beach 1.7 km / 1.1 mi
Cala Agulla Beach 1.9 km / 1.2 mi
Plaça de l'Orient 2.3 km / 1.4 mi
Castle of Capdepera 2.4 km / 1.5 mi
L'Olla 2.5 km / 1.5 mi
Torre Esbucada 2.5 km / 1.5 mi
Lighthouse Cala Ratjada 2.5 km / 1.5 mi
Cala Moltó 2.7 km / 1.7 mi
Font de Sa Cala Beach 3.3 km / 2.1 mi
Playa de n'Aladern 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Number of floors (main building): 4
  • Double rooms: 138
  • Junior suites: 4
  • Suites: 1
  • Accessible rooms: 3
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Show 70 more facilities & services
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Library
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 2
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Entertainment programme for children
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Buffet dinner
  • Special dietary options
  • Non-smoking establishment
  • Aqua fit
  • Table tennis
  • Fitness
  • Archery
  • Cycling / mountain bikingExtra charge
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH BALCONYDouble or Twin • WITH BALCONY • 40 m²DBT.BL
    Double or Twin WITH BALCONYPhoto unavailable6 photos

    Serrano Palace

    Double or Twin WITH BALCONY

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL

    Room amenities

    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Serrano Palace

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEA VIEWSINGLE • SEA VIEWSGL.VM

    Photos are not available for this room type.

    Serrano Palace

    SINGLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE POOL VIEWDOUBLE SINGLE USE • POOL VIEW • 41 m²DUS.VP
    DOUBLE SINGLE USE POOL VIEWPhoto unavailable6 photos

    Serrano Palace

    DOUBLE SINGLE USE POOL VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.VP

    Room amenities

    • Individually adjustable air conditioning
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SEA VIEW WITH BALCONYDouble or Twin • SEA VIEW WITH BALCONY • 41 m²DBT.BL-VM
    Double or Twin SEA VIEW WITH BALCONYPhoto unavailable6 photos

    Serrano Palace

    Double or Twin SEA VIEW WITH BALCONY

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 2–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    Double or Twin
    View / characteristic
    SEA VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-VM

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Serrano Palace

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEW WITH BALCONYJUNIOR SUITE • SEA VIEW WITH BALCONY • 71 m²JSU.BL-VM
    JUNIOR SUITE SEA VIEW WITH BALCONYPhoto unavailable5 photos

    Serrano Palace

    JUNIOR SUITE SEA VIEW WITH BALCONY

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    71 m²
    Occupancy
    Guests: 2–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL-VM

    Room amenities

    • Bathroom: 1
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • Minibar
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Centrally regulated air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SEA VIEW WITH BALCONYDOUBLE SINGLE USE • SEA VIEW WITH BALCONY • 41 m²DUS.BL-VM
    DOUBLE SINGLE USE SEA VIEW WITH BALCONYPhoto unavailable6 photos

    Serrano Palace

    DOUBLE SINGLE USE SEA VIEW WITH BALCONY

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SEA VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.BL-VM

    Room amenities

    • TV
    • Shower: 1
    • Bathroom: 1
    • Direct dial telephone
    • Hairdryer
    • Wi-fi
    • Bathtub: 1
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH BALCONYDOUBLE SINGLE USE • WITH BALCONY • 40 m²DUS.BL
    DOUBLE SINGLE USE WITH BALCONYPhoto unavailable6 photos

    Serrano Palace

    DOUBLE SINGLE USE WITH BALCONY

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.BL

    Room amenities

    • Safe
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW WITH BALCONYSUITE • SEA VIEW WITH BALCONYSUI.BL-VM

    Photos are not available for this room type.

    Serrano Palace

    SUITE SEA VIEW WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEWDouble or Twin • POOL VIEW • 41 m²DBT.VP
    Double or Twin POOL VIEWPhoto unavailable6 photos

    Serrano Palace

    Double or Twin POOL VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 2–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VP

    Room amenities

    • Individually adjustable air conditioning
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRAND • 1 Bedroom • 71 m²SUI.GD-1
    SUITE GRANDPhoto unavailable9 photos

    Serrano Palace

    SUITE GRAND

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    71 m²
    Occupancy
    Guests: 2–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-1

    Room amenities

    • Bathtub: 1
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Serrano Palace

8.8
Excellent
49 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.4 /10
Location
9.6 /10
Neighborhood
9.2 /10
Amenities
7.8 /10
45 reviews shown
10/10
Exceptional
06 Nov 2019
Verified traveler

Cala Ratjada Serrano Palace hotel stay.

Excellent hotel situated across the road from the lovely Son Mol Beach. Quiet though central location.
Impressive hotel room and high end bathroom.
We booked half board and the standard of food is very high indeed.
Only criticisms in relation to our stay would be that the pool which is such a feature of the Hotel, was not heated (early Nov) though we prefer sea swimming (which was warmer), bottled water was not provided free of charge in the room and we were expected to pay for Nespresso capsules used in our hotel room coffee machine. Tea and coffee in a 5 star hotel room is to be expected as standard.
We were able to park outside the hotel, free of charge, though at busier times you may need to valet park.
The Cala Ratjada Boardwalk is just across the road too.
Will book to stay again. We greatly enjoyed our stay.
Partner
10/10
Exceptional
21 Sep 2015
Elizabeth

Fantstic Hotel, great holiday.

Our stay at this hotel was excellent, especially the staff they were very friendly and attentive. The hotel is situated 50 mtrs from Son Moll beach which is really beautiful with cafes and restaurants all around. Our accommodation was fantastic, we had half board and the meals were amazing. Will defiantly return
Partner
8/10
Excellent
03 Aug 2013
Anne Marie

Only for those loving package holidays

I would only recommend this location to those looking for a short package holiday in a resort area. There is nothing Spanish-feeling about this part of Mallorca. It is a holiday resort. Many of the nearby shops and restaurants are geared for tourists and some parts of the town feel totally artificial. The clientele is largely German. The beach is just across the road. It is very clean but as it's small it gets very crowded. There are chairs with umbrellas (that get snapped up very quickly) but aside from that or sitting in one of a few beachside cafes, there are no natural shady areas. A couple of restaurants along the waterfront serve quite good and more authentically Spanish food. Aside from that, most restaurants serve the usual touristy fare. The one annoying thing was the hotel next door that liked to announce its upcoming morning and evening events so loudly (blasting this out in German) daily. One night, while on the balcony we were caught between two rival Frank Sinatra renditions - one in our hotel and one in the hotel next door. We booked half board but only ate dinner there twice. While there was a wide variety of food, much of it was drowned in heavy sauces and the better fare was gone by the time it reached 8:30pm as many diners started eating as early as 6:30. Thankfully, whatever noise one could hear in the evening stopped promptly by midnight. Only recommend if you are looking for a tourist resort in a lovely location but without a sense of local flavor.
10/10
Exceptional
24 Jun 2013
Sally & Tom

Lovely hotel, great area

This was an amazing experience -- we thoroughly enjoyed ourselves. We found that the food was beyond 5 star...and the feel of the entire hotel was just wonderful The only negative thing that we found during our stay there, was that the internet was a bit flakey -- had to keep putting in the password during the sessions, and since we paid extra for this service for the week, we were a bit disappointed in its performance. Otherwise the place is really wonderful. We especially liked the area, walking along the seawall was outstanding and the many places to eat and drink within minutes of the hotel were outstanding. Would never get tired of looking at the sea.
10/10
Exceptional
26 Oct 2025
Kerstin

Fünf Sterne plus ein für die Direktorin

Schönes grosses modernes Zimmer direkt am Strand Personal sehr freundlich die Direktorin ist so Klasse immer fröhlich und sehr nett

Das Angebot da im Hotel ist sehr gut Fitness Sauna ect
Friends_and_family Family
10/10
Exceptional
28 Jun 2024
Antonio

Muy buen hotel

Hotel antiguo pero en perfecto estado. El servicio increíble. Muy buena cena y desayuno.
Business
10/10
Exceptional
11 Jun 2024
Rene
Ein schönes Hotel, direkt am Strand gelegen , mit der angrenzenden Hafenpromenade in Cala Ratjada.
Vielfältiges Frühstück. Sonnen Roof Dach für den Sundowner. Praktisches kleines Fitnessstudio und Sauna. Das Hotel war für meine Vorstellungen gut ( Sportler ).
Leisure Friends
10/10
Exceptional
05 Jun 2024
Andreas
Sehr gutes Hotel. Werde ich sofort weiterempfehlen. Beim Essen merkt man, dass man in einem 5 Sterne Hotel ist. Das komplette personal ist auch noch positiv zu erwähnen.
Leisure Partner
6/10
Pleasant
14 Oct 2023
Diana
Sehr guter Service, gute Lage, gute Auswahl beim Frühstück. Aber es ist komplett auf älteres Publikum ausgerichtet. Möbel altbacken und in die Jahre gekommen.
10/10
Exceptional
05 Sep 2023
PORTIA

Fabulous

Fantastic thanks you for a great weekend
Self
10/10
Exceptional
10 Oct 2022
Beatrice

Tolles Hotel mit sehr gutem Service

Wir waren leider nur eine Nacht im Hotel Serrano Palace, werden aber definitiv gerne wieder einmal kommen: vom Hotelzimmer bis zum Restaurant: Ausstattung und Service lassen keine Wünsche offen. Sehr zu empfehlen!
Partner
8/10
Excellent
24 Oct 2021
Ivan

God værdi for pengene

Et ældre hotel, med god placering. Rigtig god morgenmad og aftens buffet.god værdi for pengene.
Friends_and_family Family
6/10
Pleasant
22 Oct 2021
Peter

Boende

Den stranden som tillhörde hotellet var inget likt bilderna. Liten och inträngd.
Kvällsmusik som inte var passande för tyska pensionärer som övervägde. Trevlig och rolig personal i receptionen.
Proffsig pianist som spelade på flygel vid frukost.
Annars var restaurangen som en matsal. Fräscht men kvar i tidigt 90-tal i inredning.
Vi tog bilen till stränder på annat håll.
Partner
8/10
Excellent
18 Oct 2021
Christian
War gut , aber eher 4 Sterne Plus Standard. Lage sehr zentral in Cala Ratjada
Leisure Family
8/10
Excellent
18 Oct 2021
Ronja
Sehr gute Lage, sehr freundliche Mitarbeiter
Leisure Family
6/10
Pleasant
24 Aug 2019
Verified traveler
Muy mala cobertura de wifi.
Comida correcta.
Es mas un hotel de 4 estrellas que de 5.
Leisure Partner
8/10
Excellent
03 Nov 2018
Alex
Eine Woche mal wieder im Serrano Palace, sehr schöne Lage, Zimmer gut, Service auch, man merkt und sieht dem Personal die lange Saison jetzt an, am 04.11. ist dann letzter Tag und das Hotel schließtbis Ostern
10/10
Exceptional
29 Oct 2018
Uwe
Angenehm wie immer!!! Das Hotel und die Mitarbeiter sind sehr freundlich und hilfsbereit. das Frühstück sowie Abendessen ist immer sehr abwechslungsreich und lecker!
10/10
Exceptional
27 Oct 2018
Olaf
Alles bestens , kann man nur weiterempfehlen .
Perfektes Essen und freundliches Personal. Parken ist etwas schwierig .
6/10
Pleasant
17 Aug 2018
Verified traveler

Décevant

Bel hôtel et grande chambre par contre le service est loin de celui d’un 5 étoiles et le personnel à part quelques exceptions n’est pas très agréable. L’accueil a été déplorable pas un sourire des suppléments pour tout même pour le nespresso dans la chambre. Goûter payant à la piscine alors qu’il s’agit des restes du dîner de la veille. Bref à part les infrastructures et l’endroit sympa rien qui justifie le prix car tout est en extra. Il y a plein d’hôtels à Majorque beaucoup mieux et moins chers.
Family
10/10
Exceptional
04 Jun 2016
Fred

Edles Hotel am Strand

Das Hotel liegt in unmittelbarer Strandnähe. Er ist feinsandig und über eine Straße erreichbar. Zum Ortskern und Hafen führt eine schöne Strandpromenade (10 Minuten Fußweg) oder eine Einkaufsstraße.

Der Empfang war sehr freundlich. Alle Mitarbeiter waren außerordentlich freundlich und kompetent. Wünsche wurden umgehend erfüllt. Die Zimmer sind ungewöhnlich groß und sehr gut ausgestattet. Die Inneneinrichtung ist nicht neu, aber in sehr gutem Zustand. Die Mahlzeiten haben eine große Auswahl, sind abwechslungsreich und werden sehr schön präsentiert. Manchmal werden die Mahlzeiten mit gepflegter Lifemusik begleitet. Trotz (nur) HP gab es für uns tagsüber an der Poolbar kostenlos leckere Snacks. Abendessen mit Dresscode (Herren: Hemd/Poloshirt, lange Hosenbeine, Damen: schulterbedeckt, mindestens knielange Röcke oder Hosen).

Fast jeden Abend gab es Lifemusik und andere Vorstellungen am Pool oder in der großen Bar.

Vielfältiges Sport- Spa- und Ausflugsangebot.

Wer einen gediegenen Urlaubsaufenthalt (Einzelreisende, Paare, Familien) sucht, ist hier richtig.

10/10
Exceptional
31 Oct 2015
Johannes
Service was uitmuntend, net als de zeer hoge kwaliteit van het buffet, zowel ontbijt als diner. Kamer/badkamer ook zeer verzorgd en ruim. Enige nadeel:geen privacy op het terras van de kamers.
Partner
8/10
Excellent
31 Jul 2015
Gabriel

Todo muy bien a excepción del boufet

Muy bien el boufet no está en consonancia con un hotel de cinco estrellas, tanto de cena como de desayuno
Partner
8/10
Excellent
30 Jul 2015
pedro

EL PERSONAL UN 10 Y DIRECTORES TAMBIEN

EN ESTE HOTEL YA HABIAMOS ESTADO POR ESTE MOTIVO VOLVIMOS YA QUE SE ESTA MUY BIEN , EL NUEVO SPA. ES UNA PASADA SOBRE EL TEMA PISCINA EXTERIOR SIEMPRE ESTAN LAS HAMACAS OCUPADAS, AUNQUE NO HAY NADIE SENTADO NI ESTIRADO. PONEN LAS TOALLAS Y SE VAN
Partner
10/10
Exceptional
27 Jul 2015
luis

recomendable.

En general muy bien. Buena atención del personal, habitación amplia y cómoda . tiene una zona de spa de diseño realmente espectacular.buen desayuno y variado. Lástima haber llegado tarde a la cena, porque la cena fría q te ofrecen como cortesía no corresponde con la calidad q presupone.
Partner
10/10
Exceptional
15 May 2015
Verified traveler

tolles Hotel direkt am strand , super essen, nette

mit 5 Männern für Kurztrip dort gewesen. alles top
10/10
Exceptional
06 Apr 2015
Verified traveler

Sehr guter Service

Sehr gut gelegen am Strand, super freundliches Personal, sauber, sehr gutes Frühstücksbuffe, moderner Wellnessbereich
8/10
Excellent
03 Nov 2014
Christoph

Guter Komfort für fairen Preis

Guter Preis, Hoteleinrichtung schon etwas älter
Family
10/10
Exceptional
29 Oct 2014
Pasi

Perfekt läge

Bra läge nära stranden. Bra rum med härlig utsikt. Trevliga omgivningar. Frukost o middagsbuffen var mycket bra.
10/10
Exceptional
16 Oct 2014
ssardoo

Sehr, sehr angenehm...

Eine edle Sache... Alles bestens und nur vom feinsten... Gerne, jederzeit wieder... wir waren in jeder Hinsicht voll begeistert... Einfach \"HAMMER\"... Wir sagen einfach mal... DANKE...
Family
6/10
Pleasant
16 Aug 2014
Markus

In die Jahre gekommen...

Wir hatten bewusst ein 5* Hotel für unseren Aufenthalt ausgewählt, da wir für ein paar Tage abschalten wollten und uns den Luxus gönnen wollten.
Gut: Lage, öffentliche Parkplätze direkt vor dem Hotel (geringe Anzahl), gute Küche, persönlicher Empfang vom Hoteldirektor - immer präsent !!!
Negativ: Hotel in die Jahre gekommen, Poolliegen von Dauernutzern blockiert, techniche Geräte defekt (1 von 3 Aufzügen lief), Personal im Restaurant unfreundlich, WLan kostenpflichtig, Nur Wannenbad/dusche - nicht bequem,

Besser nehmen die das neue Schwesterhotel nebenan oder das Vanity Suite Hotel in der Nachbarbucht! (mir bekannte Hotels, waren bei uns leider ausgebucht)

Preis / Leistung = Schlecht
Für diesen Preis findet man definitiv bessere Hotels
6/10
Pleasant
25 Jul 2014
tam

Sympa

Très peu a l'hôtel donc très peu de jugement sur ce dernier
8/10
Excellent
16 Jul 2014
Verified traveler

Gemütliches Hotel

Hotel war sauber, Angestellte alle sehr freundlich und bemüht. Überwiegend Deutsche anzutreffen, alles sehr ruhig. Ein Strand ist nur 3 Minuten entfernt, jedoch völlig überlaufen. Tipp: Mietauto ausleihen und die Strände in der Nähe besuchen.
Partner
10/10
Exceptional
29 Jun 2014
Falk

Schönes Hotel fast direkt am Strand

Ein sehr gepflegtes Haus mit toller Lage gegenüber vom Son Moll Strand, mit tollem Pool, grosszuegigen Fruehstuecksbuffet, einem engagiertem Hoteldirektor und guter Zimmerausstattung. Vom Pool läuft man direkt zum 50 meter entfernten strand. Die Läden und Bars von Cala Ratjada sind 2-5 Minuten Fussmarsch entfernt.
8/10
Excellent
03 May 2014
isabelle

Schönes Hotel

Zimmerausstattung hochwertig, aber ein wenig kitschig. Zimmer wurde 2mal pro Tag gecheckt, sehr sauber. Auch Pool und Spa Bereich sehr gepflegt. Getränkepreise sehr günstig für ein 5* Hotel. Essen lecker, Personal freundlich; Lage des Hotels sehr günstig, da man direkt am Strand ist, trotzdem aber auch schnell in der Stadt. Würde gerne wieder hinfahren! Einzige Minus: Fitnessraum ist mit uralt Geräten ausgestattet und der Animateur (Sänger) ging uns auf den Keks.
8/10
Excellent
27 Apr 2014
Verified traveler

Sehr freundliches Personal

Wir sind sehr spät angekommen. Der Diensthabender empfangt uns jedoch sehr freundlich. Obwohl wir mit Meeresblick gebucht hatten bekamen wir ein Zimmer zunächst nach hinten mit Blick auf eine Strasse. Na ja morgen
werden wir es lösen versprach er uns und brachte uns etwas zu essen ins Zimmer. Am Tag danach wurde für den nächsten Tag uns dann unser bestelltes Zimmer garantiert. Dafür bekammen wir eine Entschädigung von 36 Euro/Tag, was wir an Getränken oder sonstiges ausgeben konnten. Empfehlenswert ist meiner Meinung nach vorher anzurufen und erinnern, dass mann Zimmer mit Meeresblick gebucht hat.
Leider wird neben des Hotels ein anderes Hotel gebaucht, was viel Krach bedeutet. Ich denke bald werden sie fertig sein. Dennoch häßliches Ding daneben!!!! Ansonsten Frühstuck und alles so rum herum ziemlich in Ordnung
10/10
Exceptional
04 Nov 2013
Idrmrsr

we au soleil

un we très sympa comme on l'attendais aucune fausse note
8/10
Excellent
07 Oct 2013
Verified traveler

gute Lage zum Strand u. zur Promenade.

Leider eine Baustelle vor bzw am Hotel. Die Tiefgarage müßte zur Entlastung der Außenstellplätze stärker
genutzt werden. Evtl durch Preisanreitze.
10/10
Exceptional
26 Sep 2013
Bigi

Hotel für gehobene Ansprüche

Ich war erst skeptisch, ob sich dieses Hotel von den guten 4 sterne hotels in cala ratjada überhaupt so abheben kann, dass es die Mehrkosten lohnt. Aber ich habe mich überzeugen lassen. Toller Service, schönes Zimmer mit eher einer Terrasse als einem schnöden Balkon, sehr gutes Essen und angenehmes Publikum.
10/10
Exceptional
05 Aug 2013
delbarre

un bel établissement

Hotel tres bien situé à proximité immédiate d'une plage petite et assez fréquentée mais magnifique (rue à traverser) . Bonnes prestations, buffet du soir à recommander. Très bon séjour.
Partner
2/10
Poor
20 Jul 2013
Ham

Muy decepcionante

Nuestra experiencia fue muy decepcionante, las supuestas vistas al mar, en realidad eran vistas a una obra.
10/10
Exceptional
18 Jul 2013
Pilar

Estupendo hotel

Perfecto hotel para pasar unos días de descanso, bien situado, buena comida y personal muy amable.
8/10
Excellent
04 Jul 2013
Laura

Hotel für Deutsche ;-)

Wenn man sich rundum umsorgt fühlen möchte, dann ist man im Serrano Palace genau richtig. Vom Hoteldirektor über die Rezeption bishin zu den Zimmermädchen und alle anderen, die ich jetzt vergessen habe ist das Team immer stets zuvorkommend, freundlich und steht mit Rat und Tat zur Seite.

Hotelsprache \"Deutsch\" ;-) Jeder Angestellte, dem ich begegnet bin konnte flüssig deutsch sprechen. Klar fühlt man sich dann gleich viel wohler, wenn man auch im Ausland die eigene Sprache sprechen kann. Vorallem ein Vorteil für ältere Menschen. Demnach habe ich auch keinen anderen Gast gehört, der nicht auch deutsch sprach.

Das Essen war jetzt nicht ganz nach meinem Geschmack. Das Buffet wurde jeden Tag nach einem anderen Thema aufgebaut (Italienisch, Majorkinisch, etc.). Die Würze der Gerichte ging dabei jedoch an meinem Geschmack vorbei. Mein Freund hingegen war jedoch begeistert! Da ich kein Fleisch/ Fischesser bin war ich jedoch glücklich, dass es IMMER auch eine Vegetarische Warmspeise gab. Vor allem das Frontcooking war sehr beliebt und auch lohnenswert sich an die Schlange anzustellen.
10/10
Exceptional
24 Jun 2013
Verified traveler

sehr liebevoll geführtes Hotel. Hier stimmt alles

sehr liebevoll geführtes Hotel. Hier stimmt alles bis ins letzte Detail. Der Direktor sucht Kontakt zu jedem Gast und versucht den besten Service zu bieten.
10/10
Exceptional
10 Oct 2012
Verified traveler

Todo claro

Freundliches Personal. Sehr schöne große Zimmer. Gutes Essen , obwohl ich glaube , dass der neue Chefkoch nicht die Güte des Ehemaligen erreicht.

Location & surroundings

Serrano Palace
Playa De Son Moll, S/N, Cala Ratjada, Spain

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Serrano Palace

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