Waiheke Island Motel

6/10

Pleasant

24 Apr 2026

Parikshit Ravindra

Large double room but tiny toilet/bathroom. However for one night was value for money.

Friends

6/10

Pleasant

22 Mar 2026

Adelene

It’s dated. Rooms are filled with insects as these are near trees. Pebbles between rooms made walking difficult especially when at night there were no lights between cabins.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Mike

Great stay, our room was a stand alone room in the bush area with all we needed for a 1 night stay.

Partner

10/10

Exceptional

02 Feb 2026

Chris

Nice clean spacious room, perfect for our 3 night getaway
Staff very friendly

Leisure Family

6/10

Pleasant

05 Jan 2026

Sabrina Quan Quan

The batch was spacious and had everything we need. It was clean but interior was definitely dated. We did like the location, close to bus stops, grocery stores and restaurants.

Leisure Family_with_children

6/10

Pleasant

14 Dec 2025

Katherine

No staff and no housekeeping over the weekend, room wasn’t serviced at all during our 3 night stay.

10/10

Exceptional

15 Nov 2025

PETER

Sure was and staff were great

10/10

Exceptional

01 Oct 2025

Jack

Excellent stay. Comfy, warm, well kitted out kitchen.

Business

8/10

Excellent

01 Oct 2025

Anita

Had everything stated but the property had started to date. The photos didn’t reflect the room we ended up with. It was clean and tidy and was adequate for what we needed. Only interaction with staff was at the end when they had started to clean the room before we had actually checked out (we had gone for breakfast).

Leisure Partner

10/10

Exceptional

29 Aug 2025

Jason

Easy to deal with

Business Self

2/10

Poor

08 Apr 2025

Jackie

-10 out of 5. Paid $250 US. ,440nz. I saw Kelly in town and told him a few things needed. Such as replacing a broken can opener. TP. He says, request coming. Well it never came. We were later told that those items will not be provided. Hum. Ok. Is he scamming his guests?
I left a note saying there were safety issues, would Kelly like me to review them. No response. I left a note because the office is never open. I stayed there in December for 15 nights. Saw Kelly for a few minutes the whole time. Smoke alarm had to be reset. Which little 5 foot me, had to climb on a chair and whack it with a broom. Fridge door wouldn't shut because the freezer was caked in ice. Toilet wouldn't stop running. I'm not a complainer. But this was over the top terrible. I have family in waiheke. They told me to not ever stay there again. There are many other options.

8/10

Excellent

11 Mar 2025

Julie

Didn't see a soul, overpriced, pool spa bad condition not usable, broken chair leg, dirty cups! Saved by comfy bed and good shower pressure

Self

10/10

Exceptional

08 Mar 2025

Dorado

So tropical beautiful place

10/10

Exceptional

01 Feb 2025

dane

The owners were very accommodating. They checked me in a bit early and held my luggage and food until I could check into a different accommodation 400 metres away. They were so nice and accommodating.

4/10

Poor

18 Jan 2025

Despina

I liked the size of it and it has everything for self contained. But it was dirty bathroom, kitchen shelf’s were not cleaned floor in bathroom smelled like urine and stains everywhere.
Furniture had thick dust on it. The outside light shined through the glass door we couldn’t get to sleep very well. Kitchen were dirty, drawer were crumbs and in general dirty!
Sorry can’t recommend it.
It doesn’t take much to clean properly

Leisure Family

6/10

Pleasant

06 Jan 2025

Enosa

Nice little cottage but shower needs updating and carpets need cleaning and curtains need repairing Pools and spa need complete makeover.
Facilities Need a general paint and update

Leisure Partner

10/10

Exceptional

04 Jan 2025

Jackie

Hello, my stay overall was very pleasant. There were some problems that I had to deal with as no office personnel were present. I have family that live on waiheke and so it was very convenient to be able to pick me up at the motel. My son and his wife will be expecting their 1 st baby at the end of January. I have already booked a room in late March. Hopefully Kelly can accommodate my wishes as I will be hosting dinners to celebrate the addition to the Wyatt and Ruth Dooley family. Thank you

8/10

Excellent

01 Dec 2024

Miodrag

The room that we stayed in is bit out of date and needs some new things. But, on the other side location is very convenient and overall it is good value for money. This is our second stay in this motel, and it is very likely we will come again.

Leisure Partner

4/10

Poor

21 Nov 2024

Verified traveler

Disappointing - photos don’t tell full story

Photos of the family unit seemed ok, and at $300 per night we thought that it surely had to be good for that price. The place had a “self service vibe” as we had to pick up a key from a lock box despite arriving at 2pm, and reception was never staffed. The place was dilapidated with bad smells from the kitchen, the fridge and the couch. The carpet was dirty and oily, and the shower was full of black marks on the wall. Bathroom had missing cupboard doors and a hole in the wall covered with tape and painted over (“that’ll fix ‘er”). Lots of locals on the island asked us “is it as bad as everyone says?” so it doesn’t have a good reputation, and we saw several disappointed looking guests walking past our room after just checking in.

Google reviews are a bit more honest, but on both sites the owners post defensive replies blaming the guests for the issues. In fact this review will probably get a response from the owners saying “well you didn’t come and raise this with us” - well mate, it’s not our job to monitor the state of cleanliness of your motel. I doubt a carpet cleaner would have turned up at short notice. And in any case, apart from the cleaners who laughed about leaving an element on in a room all night, we only ever saw a staff member hurrying us out at check out time. All told, this and the passive aggressive note on the window at reception (“don’t call us unless it’s urgent”) give out a message that they don’t care about guest experience.

Friends_and_family Family

6/10

Pleasant

03 Nov 2024

Verified traveler

Adequate

Very dated, but clean. Can’t comment on service because never saw any staff, not even reception.
Had everything we needed except hair dryer.

Friends_and_family Family

8/10

Excellent

24 Oct 2024

Simon

Good for a 1 night stay to attend an event close by

Leisure Friends

10/10

Exceptional

25 Sep 2024

Te okotai

Clean

8/10

Excellent

23 Jun 2024

Melinda

Great central location.

Leisure Family_with_children

6/10

Pleasant

09 Mar 2024

Janet

A bit of maintenance required. There were no coat hangers and the bathroom door dind't close properly.
The reception was closed most of the time we were there, even during the opening hours advertised.

Leisure Partner

8/10

Excellent

21 Feb 2024

Caroline

Good base.

Good location and comfortable room with small outdoor space with table and chairs. Well equipped kitchen. Convenient for the hop on/off explorer bus service.

Partner

8/10

Excellent

28 Jan 2024

Lee

The Staff were very obliging and helpful and was easy to check in after hours. Would stay again at this motel. Had an enjoyable stay in Waiheke. Thankyou

10/10

Exceptional

23 Oct 2023

Yang

Very nice and cosy space for a holiday!

8/10

Excellent

29 Apr 2023

Richard

location suited us as a base for island exploring

Leisure Partner

10/10

Exceptional

26 Mar 2023

Miodrag

The unit that we stayed in was perfectly clean with modern amenities. It is very close to a nearby shops and market. This was our first stay in this motel, and we will come back again. This motel is now on the top of our list for next visits to Waiheke.

Leisure Partner

8/10

Excellent

23 Mar 2023

Paula

Nice place and lovely spot !!
Just the shower temperatures need some adjusting !!

8/10

Excellent

20 Mar 2023

leanne

Great location

Leisure Partner

8/10

Excellent

02 Mar 2023

Ruth

Property is very Waiheke Island, casual and quiet. Surrounded by trees and bushes, reasonably well maintained but quite old.

Leisure Family

8/10

Excellent

26 Feb 2023

Jodi

Good staff

Leisure Family_with_children

4/10

Poor

09 May 2022

Eric

Filthy carpet and aged furniture

Friends_and_family Family

10/10

Exceptional

02 Mar 2022

Sue

Had an amazing time will definitely come back to and stay at the same place very spacious and clean

Friends_and_family Friends

8/10

Excellent

17 Jan 2022

Gordon

Comfortable stay in handy location

Comfortable stay in handy location
Excellent staff service

Partner

10/10

Exceptional

13 Jan 2022

Michael

Weekend escape

Great location in the township of Ostend. Bus routes to many of the main beaches, wineries and restaurants on the island only a 2 min walk away. Comfortable room for a great price. Great for a weekend escape.

Partner

8/10

Excellent

25 Dec 2021

Verified traveler

Handy, quiet spot

Very comfortable beds & a lovely quiet spot, super handy to shops & the bus lines. My only suggestion - add a mirror to the studio room. There wasnt a single mirror to be found which was a bit odd!

Self

10/10

Exceptional

10 Aug 2021

Leo

Wonderful stay! With amazing service. Owner drove to return a left phone.

Partner

10/10

Exceptional

22 Feb 2021

Verified traveler

Very comfortable great view helpful staff. Excellent dining nearby.

Leisure Partner

8/10

Excellent

08 Feb 2021

Verified traveler

Nice get away

Nice location as close to all amenities- checkin easy - room nice n spacious- only wished there was aircon but at least the ranch slider was able to leave open as very hot while we stayed there.

Friends_and_family Family

8/10

Excellent

11 Sep 2020

BuddyBear

Hassle free/ good location/nice view/ good recommendation for local taxi.
Only negative was the shower pressure.

Leisure Partner

10/10

Exceptional

01 Jun 2020

Ana

Clean and spacious

Accomodation was nice and clean , very large as well . We were able to arrange late check in directly with the owner . Beautiful views of the Island .

Business

6/10

Pleasant

15 Mar 2020

Verified traveler

Don’t have open toilet brushes in any hotel or motel. It looks horrible and definitely not the most hygienic

Friends_and_family Family_with_children

10/10

Exceptional

16 Jan 2020

Verified traveler

nice place to stay, will stay here again
parking a bit tight

Friends_and_family Partner

10/10

Exceptional

13 Jan 2020

Jane

Enjoy the stay

Very spacious and beautiful sea view rooms , the huge trampoline onsite is awesome for kids!

Friends_and_family Family

8/10

Excellent

02 Jan 2020

Verified traveler

*Good
Quite
Clean room
Friendly stuff

*Bad
Lots of mosquito

8/10

Excellent

25 Dec 2019

Verified traveler

Cheap and cheerful

It was a cosy place to situate ourselves. Brilliant for the bus links.

Partner

8/10

Excellent

14 Oct 2019

Verified traveler

The bathroom area was very small and sliding door needs maintenance

Friends_and_family Partner

10/10

Exceptional

11 Oct 2019

Verified traveler

awesome place to stay the staff are ever so friendly

Leisure Partner

10/10

Exceptional

11 Jul 2019

Verified traveler

Nice quiet motel and cool layout, with many of the units hidden in amongst the surrounding trees and bush.

Business Self

10/10

Exceptional

09 May 2019

Murray

We were there overnight for work so just a bed for the night, but quiet and clean.

10/10

Exceptional

05 May 2019

Verified traveler

Great hosts, plenty of space. Perfect for seeing all parts of the Island.

Leisure Partner

8/10

Excellent

23 Mar 2019

Verified traveler

We loved the pool and trampoline for the girls, it freed them up to relax and burn off some travel build up.
We even saw a tui!!
The downstairs was cool and quiet, upstairs really comfortable, with the view to water and neat to hear the tree frogs all about.

Leisure Family

8/10

Excellent

18 Mar 2019

Verified traveler

Liked; central location within walking distance to what I needed.
Upgrade of buildings and amenities would make this place awesome

Friends_and_family Family_with_children

10/10

Exceptional

06 Mar 2019

malcolm

Great place and friendly staff,would highly recommend.

8/10

Excellent

13 Jan 2019

Verified traveler

The room was spacious and the kitchenette was well stocked. However the rooms were very warm and we couldn’t keep the windows open as there were no fly screens and lots of bugs around

8/10

Excellent

13 Jan 2019

Verified traveler

Nice motel and close to the shops - just needs some fans in the room.

10/10

Exceptional

13 Jan 2019

Verified traveler

Nice and local to shops. Loved hiring the car and exploring more of the island

10/10

Exceptional

12 Jan 2019

Patricia

Nice place

great place to stay. Great surroundings. Nice place.

Family

8/10

Excellent

11 Jan 2019

Verified traveler

Great location Great view. Extremely Clean. Staff extremely pleasant.
One of the mattresses was totally uncomfortable - that he only problem.

8/10

Excellent

07 Jan 2019

Verified traveler

Pleasant motel, close to food shops, supermarket and bus stops. Very quiet. No sea view. Comfortable bed, 2 armchairs and table and chairs. Microwave, toaster and jug in kitchen. No plugs in sink.

6/10

Pleasant

28 Oct 2018

John

Close to Ostend township. Too expensive for quality of property

8/10

Excellent

26 Oct 2018

Jan

Nice motel clean and quiet. Bed left a bit to be desired. Very hard mattress. Every thing else was good.

10/10

Exceptional

17 Sep 2018

Verified traveler

Nice Hotel close to shops, clean and tidy with friendly staff

10/10

Exceptional

09 Aug 2018

Verified traveler

Fantastic place to stay

We were greeted by a lovely lady & her beautiful daughter who advised us we had been upgraded & showed us to our unit. Local attractions & restaurants recommended- had a wonderful stay highly recommend

8/10

Excellent

12 Apr 2018

Verified traveler

Ideal location

This is an excellent location. Walkable to Countdown, cafés, and the Saturday Market. Spacious rooms with kitchen and supplies. We prefer cooking in and this made it the best option for the price. Free laundry was a bonus. Kids enjoyed the pool and spa, even though it was a little chilly. We spent the evening playing board games that we borrowed from the reception. New trampoline really helped get their crazies out.

Family

6/10

Pleasant

29 Mar 2018

Karyn

Basic and clean

Good clean, basic accommodation close to main supermarket and Saturday markets. A short drive to Onetangi beach for restaurants and pubs. This is just basic accommodation, nothing flash, but suited us as we just needed a place to sleep after a wedding. Did get eaten alive by mosquitos!

Family

10/10

Exceptional

13 Mar 2018

Ligia

Little gem on the island

Located in a quiet but accessible part of the island, the motel is a gem. Christina and her partner go out of their way to welcome you with open arms and make every aspect of your stay a memorable one. The rooms are clean and comfortable - I hadn't slept so well in a long time.

Yes the rooms need updating and more modern amenities but it's just cosmetics. Rooms have a small fridge, microwave, sink, plates, etc. and the grocery store is a 2 minute walk. You're never far from a beach, a hiking trail or a vineyard! Ask Christina to book your excursions and trips, she's fabulous.

8/10

Excellent

10 Mar 2018

Verified traveler

It was a nice, comfortable stay at the Motel. I checked in late and their was an envelope left at reception with the key and welcome note. :-)

8/10

Excellent

17 Feb 2018

Steve

Central to Waiheke. Large Unit

Motel is at one end of Ostend shopping street and roughly in the middle of the built up part of the Island. Owners very helpful and plenty of room in the unit.

10/10

Exceptional

03 Jan 2018

Verified traveler

Great location and nice host

My partner and I stayed here for 3 nights on our Christmas holiday.
Very close to countdown and other shops, easy to go anywhere in Waiheke Island.
The room is clean and tidy with most of the things you need.
Plus, Christina is a very nice host! Highly recommend :)

Partner

10/10

Exceptional

01 Dec 2017

Verified traveler

Very Nice

Close to shops, next to main road. Clean and private room, excellent service.

8/10

Excellent

27 Nov 2017

Victoria

Family trip to waiheke

Really friendly welcome and great location. The pool was cold and murky but kids enjoyed it! The bed was soft and we did get woken up by other residents coming home late but overall a thoroughly enjoyable stay

Family

8/10

Excellent

19 Nov 2017

mark

Central to all amenities, close to airport

Had a great few days on the island, enjoyed it very much , loved how we bumped into Hollywood stars who were just ever say people now going about the day.
Every one should visit this place.
Get out the back and see native wildlife too.