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Regal Residency

Auckland · New Zealand

Saint Johns Road, 360View location

7.4/10Very good72 Reviews
Cleanliness7.6/107.6
Service7.8/107.8
Comfort8.0/108.0
Condition7.4/107.4
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Regal Residency

Located a short distance from the town center, Regal Residency offers convenient access to public transportation and the city's attractions. The nearest beach is 30 km away, and the airport is 20 km from the property. This peaceful establishment features 15 accommodation units and provides Wi-Fi in public areas.

The reception is open 24/7, and the common areas are accessible to guests with disabilities. On-site parking is also available. Some services may incur additional charges.

Read more about this hotelShow less

With a stay at Regal Residency, you'll be centrally located in Auckland, within a 15-minute drive of Sky Tower and Spark Arena. This family-friendly motel is 7.5 mi (12.1 km) from Eden Park and 5.3 mi (8.5 km) from Go Media Stadium.

Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your memory foam bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios.

43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: NZD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
    • This property accepts credit cards, debit cards, and cash
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Credit card charges are subject to a surcharge of 2.7 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Barfoot & Thompson Stadium 1.3 km / 0.8 mi
Kohimarama Beach 2.5 km / 1.5 mi
Point To Point Walkway 3.7 km / 2.3 mi
Ellerslie Racecourse 4.8 km / 3 mi
Ascot Hospital 5 km / 3.1 mi
Remuera Village Shopping Centre 5.2 km / 3.2 mi
Ellerslie Events Centre 5.8 km / 3.6 mi
Sylvia Park Shopping Center 6 km / 3.8 mi
Cornwall Park 6.5 km / 4 mi
ASB Showgrounds 6.9 km / 4.3 mi
Greenlane Clinical Centre 7 km / 4.4 mi
Auckland Domain 7.2 km / 4.5 mi
Holy Trinity Cathedral 7.3 km / 4.5 mi
Westfield Newmarket 7.4 km / 4.6 mi
Auckland Museum 7.5 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • motel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Late Check-outExtra charge
Show 24 more facilities & services
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • CloakroomExtra charge
  • Garden
  • Luggage room
  • Toaster: 1
  • Dining area: 2
  • Electric kettle: 1
  • Towels and bed linen
  • Smoking area
  • Highchairs
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Continental breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Regal Residency

7.4
Very good
72 Reviews
Cleanliness
7.6 /10
Service
7.8 /10
Comfort
8.0 /10
Condition
7.4 /10
Amenities
7.6 /10
50 reviews shown
2/10
Poor
13 May 2025
Peter
The hotel has shut down and is boarded up. I am not sure of why this has occurred. Hotel notified me less than 12 hours prior to my arrival.
Leisure Self
8/10
Excellent
25 Mar 2025
Nikala
Very lovely service from the staff. Room was spacious, and had everything you could need. Bed was quite firm. On a busy road, but can’t hear from room.
Leisure Partner
2/10
Poor
22 Feb 2025
Temaia
The property was dirty on arrival, only given 1 towel, 1 hand towel and 1 face cloth for 4 guests. Right by main road so noisy traffic. Sheets had stains and you have to pay extra $10 if you want clean towels for next day. Floor looked like its never been mopped and tv has hand and finger prints all over screen on arrival. Found out the motel is used as emergency housing facility. Overall, very disappointed and will not be returning 😒
2/10
Poor
22 Feb 2025
Aleki
Property was not organised!!
No toilet paper, no towels
Dirty fridge with leftover meat and bones inside.
Worst thing of all was the sofa bed they considered as the third bed!! No comfort there.
Cheap a nasty place beware!!
Leisure Family
10/10
Exceptional
31 Jan 2025
Angie
Nice room, great bathroom, biggest bed ever seen
Leisure Partner
4/10
Poor
19 Jan 2025
Chey
The people in office were really nice. But we booked for executive king suite. It was not a king bed. It was a queen size. We booked with 2 other couples for the same room. They got a king bed in there rooms. But we didnt. We all paid the same price too. So thats only the down side part about our stay.
Leisure Partner
10/10
Exceptional
19 Oct 2024
Nasili
Clean
Business_and_leisure
10/10
Exceptional
03 Oct 2024
Deacon
First and foremost, fantastic staff. The staff have been very helpful and accommodating on both of my visits here, which is probably why I chose to come back the second time. The rooms I have stayed in are great. They are clean, comfortable, quiet, and have had everything that I've needed. The location is central enough to access shops, cafes, and restaurants. Overall, it's been awesome, and I'll be booking again in the future! Cheers guys.
Business Self
2/10
Poor
17 Jul 2024
Sara
well where do I start. We had to ask for milk as we werent given any at check in. The condiments hadnt been topped up. The microwave had food splattered in it. The fridge was filthy inside and out. The mirror in the bathroom was dirty and the chromeware was dirty. We asked for blankets as was freezing. The duvets were almost pee stained and one duvet had blood stains on it. In the morning, time for a shower, but guess what? NO HOT WATER!!!!! i reported this to reception, by then bloody angry. the guy from the office was of no help. he said he would speak to his Manager. Apparently there was a electrical fault which resulted in no hot water. we have asked for a FULL REFUND but was given $82 instead of $186, this is because of booking fees and other fees involved. Ill never return. The Regal Residency Auckland is the worst paid accommodation i have ever stayed at.
Leisure Family
10/10
Exceptional
03 Jul 2024
Peter
Clean & spacious rooms with modern kitchen/lounge facilities and very nice beds with great linen. Highly recommended.
Business Partner
6/10
Pleasant
03 Jun 2024
Simon
Property is generally basic and tired. On a busy road, but off street parking a bonus. I chose it as it was convenient for a weekend visit to our nearby daughters.
Leisure Partner
2/10
Poor
26 May 2024
Peter
Bedroom heater didn't work,bathroom door broken,no spare blanket or pillows.Police at unit next door twice,insufficent tea and milk.Stayed 2x nites unit not serviced.Should have read previous reviews as they were correct. Would not stay again.
Leisure Partner
6/10
Pleasant
28 Feb 2024
Alesia
Very basic accommodation. Quite a few things in need of repair or upgrade.
Leisure Family_with_children
2/10
Poor
19 Feb 2024
Louise
Too scary to even go to reception. Dump. Want my money back.
4/10
Poor
20 Jan 2024
Suzie
Booked for three , wasn’t set up for 3 guests , advertising is misleading with what you get examples, mini bar ,outside area messy, pictures are false, dirty stained robes, broken toilet roll holder & brush, cleanliness sub standard , fire extinguishers haven’t been serviced for a year, overall not happy with stay.
Leisure Family
2/10
Poor
22 Nov 2023
Tracey
When we arrived the towels in the bathroom half were hangin up and looked like they were already used
I went to have a shower and both soap dispensers were empty the soap dispenser by the sink had a centimetre of soap
2 sugar sachets 1 tea bag sachet 1 coffee sachet and no milk of any kind whether powder or capsule. Really slack for what we paid
If you look out the back window it looked like shanty town just total mess
Leisure Partner
8/10
Excellent
15 Oct 2023
Roy
Building construction next door
Leisure Family
6/10
Pleasant
17 Mar 2023
Hayley
Not very clean. No sky. Not worth the money. Broken toilet handle. Taped up bits and pieces around the room. Not impressed with the standards of cleanliness.
Business Partner
10/10
Exceptional
01 Mar 2023
Miriam
Manager Gary went out of his way consistently to make sure our needs were met. He was friendly and courteous and we felt safe staying in the motel. The rooms are updated and spacious and had everything we needed. We are international visitors vacationing in New Zealand and were in Auckland twice between traveling between different parts of the country- we chose to return to this hotel the second time too.
Leisure Friends
6/10
Pleasant
29 Dec 2022
Christina
This place is in desperate need of a renovation. It’s being held together by positive vibes & duct tape (literally). Also needs a thorough clean. We went out to get some drain cleaner as the smell was terrible and it didn’t do much unfortunately.
The highlight would be the staff. They are extremely friendly, helpful and very busy. I’m sure they’d love an extra set of hands.
Leisure Partner
4/10
Poor
13 Dec 2022
Kathy
Most uncomfortable bed ever. It felt like lying on concrete. Stairs to ground level were outside and felt dangerous in the rain. But hosts were friendly and carried bags up and down stairs for me. Good big fridge.
Self
6/10
Pleasant
14 Sep 2022
Siu
Too far from shops also when we came to check in no one was in the office…
Leisure Partner
2/10
Poor
31 Aug 2022
Nicola
Not what it looked like on the website photo wise, not clean ordered a room with 2 beds when we arrived they didn’t have rooms with 2 beds! We declined staying in the accommodation waiting on a refund as there was no staff on the premises to refund us then!
10/10
Exceptional
16 Jan 2022
Maria
Very clean, modern and lovely. Would highly recommend. Nice and quiet.
Leisure Self
8/10
Excellent
16 Jan 2022
Nick
Nice and clean,friendly staff.
10/10
Exceptional
07 Aug 2021
Tymon

Amazing Service and Clean Room

We were so pleasantly surprised by Regal Residency. We thought based on the low price that we would get what we paid for but we couldn't have been more wrong!

The service was by far the best service we've had at any hotel or motel (and we've stayed at some nice places in the past). The staff was so friendly and accommodating. They were present but not buzzing around.

The room itself felt luxurious and clean! The floors were tile throughout which definitely helped with the cleanliness. We even saw the staff mopping one of the rooms during our stay.

Our only complaints were that the sofa bed was uncomfortable (but what sofa bed isn't?) and the bathroom window and shower head could have used some maintenance.
Friends_and_family Family
8/10
Excellent
24 Jul 2021
Verified traveler
Modern and clean.
Family_with_children
10/10
Exceptional
19 Jul 2021
Verified traveler
The managers at this property were very welcoming and lovely. Our room was lovely and clean.
Leisure Family_with_children
8/10
Excellent
14 Jul 2021
Verified traveler
Stayed here with a very able 9 month old. Very clean, very friendly and accommodating staff. The rooms are large and updated/ new. We had no trouble with road noise, this place is a short trip to the city and airport. Stayed here because of the on-site free parking for a camper van and everything else was a bonus.
The bed is extremely comfortable and heaters are in both rooms if need be. Very spacious shower and nearly all cooking utensils provided if you want to cook.
This is a lovely quiet, clean and comfortable place. Would stay here again.
Leisure Family_with_children
6/10
Pleasant
15 Jun 2021
Verified traveler
.
10/10
Exceptional
14 May 2021
Verified traveler
Clean
10/10
Exceptional
23 Apr 2021
Verified traveler
great service
Friends_and_family Family
8/10
Excellent
23 Mar 2021
MARCUS

Handy accommodation in St John's

Overall a good place to stay. I found some of the furniture a little hard and uncomfortable but even though on a busy road, the bedroom was quiet. Better lighting in the bathroom would also enhance
Business
10/10
Exceptional
01 Mar 2021
Verified traveler
Friendly staff great facilities very comfortable room
Business
4/10
Poor
13 Mar 2020
Verified traveler
Disgusting rooms for what we paid. I have stayed in cleaner rooms for half the price of this room.
The room smelt like smoke, there was a ball of hair in the bathroom, the tables and benches were not cleaned. Finally there was snot on the wall in the bedroom.
Friends_and_family Family_with_children
10/10
Exceptional
11 Mar 2020
MARCUS

Modern in St Heliers

Lovely, modern accommodation. Well appointed and spacious. Double glazing would enhance as on a busy road and street noise is evident.
Business
8/10
Excellent
06 Mar 2020
Nick
was friendly \"Motel type place easy access and clean rooms
Leisure Friends
10/10
Exceptional
28 Feb 2020
Verified traveler
Very nice, just when pulled out sofa bed there was alot of crumbs and hair
Business Family_with_children
8/10
Excellent
20 Feb 2020
Verified traveler
The friendly welcome
The very clean room
The helpful staff
Leisure Partner
10/10
Exceptional
05 Jan 2020
Verified traveler
Nice & Clean
Downfall: got to walk around to get to the table & chairs at the back. Should make a couple stairs from each room for familys with kids.
Friends_and_family Family_with_children
8/10
Excellent
27 Dec 2019
JJ
Very modern clean and comfortable . Excellent communication and very friendly.
Friends_and_family Partner
10/10
Exceptional
23 Dec 2019
Bhushan

Comfortable stay within CBD

Good location, good rooms and excellent service, will stay again :)
Friends_and_family Family
8/10
Excellent
21 Nov 2019
Verified traveler

Fairly new building

This seemed new so was in good condition. It was clean and fresh. The front room was a spacious living area and kitchen and the bedroom and bath in the rear. The location is on a very busy road but we couldn't really hear it when in the back.
Partner
10/10
Exceptional
12 Nov 2019
Verified traveler
Loved the view and location. Had a couple of small hiccups on arrival but very quick and easy to get sorted, staff very helpful and friendly
Leisure Partner
4/10
Poor
10 Nov 2019
Verified traveler
We discovered food in the fridge and hubby went to enquire at reception if that was breakfast for us for the next morning, they advised no and that they'll come and clear it at some point. I was still alone in the unit and then someone just walked in - no knock or announcement - just walked in - good thing I was not getting changed! No apology for the rude intrusion either. We asked for more milk and just got 2x15ml ones - yippee - that is only 2 teas worth - 1 for each of us. The bathroom floor was not clean and the bathrobes were scrunched up in the warrobe - so didn't want to wear them as they looked used in the messy bundle they were sitting in. There was also no cooling and it was not even summer yet - so strongly recommend they get some fans. The units look brand new, but there is no USB outlets to charge your devices with so you need to remember to bring your wall plug for that. Not a bad place, but it was way overcharged!
Friends_and_family Partner
8/10
Excellent
06 Nov 2019
Yiori
Room is good sized and is clean. Attention to details is lacking and causes annoyance. For example, no tissue in the tissue box. I used toilet paper instead but it run out by the morning. Then couldn't any replacement toilet paper roll in the cabinet.
Leisure Family
10/10
Exceptional
23 Oct 2019
Verified traveler
Perfect hosts. Accommodation beautiful. Comfortable beds. Extremely clean.
Business_and_leisure Family
8/10
Excellent
13 Oct 2019
Verified traveler
Very clean modern rooms, comfortable bed. Would recommend to others and would stay again
Leisure Partner
10/10
Exceptional
05 Oct 2019
Verified traveler
Well presented unit and friendly helpful owners. Bed in master bedroom was hard.
Friends_and_family Partner
8/10
Excellent
02 Oct 2019
Verified traveler
The cleanliness,presentation and communications were excellent. The Manager was in control of it all. Though being new the heaters, toaster, and doors latches were a problem.
The response from the Management team was fast and immediate.
Leisure Partner

Location & surroundings

Regal Residency
Saint Johns Road, 360, Auckland, New Zealand

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Regal Residency

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