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Quest Parnell

Auckland · New Zealand

8 Heather Street, Parnell, 8View location

9.2/10Excellent612 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location9.6/109.6
Neighborhood9.2/109.2
Value8.4/108.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest Parnell

This aparthotel is located in the heart of the very trendy and historical inner-city suburb of Parnell in Auckland. The hotel is a 10-minute drive from the centre of Auckland, a 20-minute drive from the ASB Showgrounds and 5 minutes from the shops in Newmarket.

Auckland International Airport is approximately 25 km from the hotel. Facilities available to guests at the air-conditioned hotel include a lobby, hotel safe, lift access. Conference facilities and room and laundry services are offered. Rooms have kitchen with fridge and microwave and a separate living room.

Each apartment features an en suite bathroom with shower, bath and hairdryer. The hotel offers entertainment facilities including a heated outdoor lap pool and gym. Guests can dine at the nearby restaurants that serve a wide range of delicious food.

Read more about this hotelShow less

With a stay at Quest Parnell, you'll be centrally located in Auckland, a short 9-minute walk from University of Auckland and 11 minutes by foot from Parnell Rose Gardens. This aparthotel is 0.8 mi (1.2 km) from Spark Arena and 1 mi (1.6 km) from Auckland Museum.

Make yourself at home in one of the 38 guestrooms featuring refrigerators and microwaves. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and laundry facilities. Planning an event in Auckland? This aparthotel has facilities measuring 495 square feet (46 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Laundry
Gym
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 72 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:30 AM to 10:30 PM.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 7:00 PM
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Onsite parties or group events are strictly prohibited
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately NZD 15 per person
    • Covered self parking fee: NZD 29.00 per night
    • Crib (infant bed) fee: NZD 30.0 per night
    • Rollaway bed fee: NZD 65.0 per day
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Auckland Domain 0.3 km / 0.2 mi
University of Auckland 0.7 km / 0.4 mi
Holy Trinity Cathedral 0.9 km / 0.5 mi
Parnell Rose Gardens 0.9 km / 0.6 mi
ASB Tennis Centre 1.1 km / 0.7 mi
Spark Arena 1.2 km / 0.7 mi
Auckland Museum 1.2 km / 0.7 mi
Albert Park 1.2 km / 0.8 mi
Parnell Baths 1.4 km / 0.9 mi
La Cigale Market at Britomart 1.5 km / 0.9 mi
Auckland City Hospital 1.5 km / 0.9 mi
High Street 1.5 km / 0.9 mi
Auckland Art Gallery Toi o Tāmaki 1.5 km / 0.9 mi
Queen Street Shopping District 1.6 km / 1 mi
Auckland Central City Library 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 38
  • Number of floors (main building): 3
  • Apartments: 38
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
Show 29 more facilities & services
  • Harbour
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parkingExtra charge
  • Laundry service
  • Launderette
  • Babysitting service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Gym
  • Luggage roomExtra charge
  • Clothes dryer
  • Conference room
  • PhotocopierExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 70 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable12 photos

    Quest Parnell

    APARTMENT TWO BEDROOMS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width, Rollaways on demand
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Radio
    • Kitchen
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Clothes Dryer: 1
    • Toaster: 1
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Quest Parnell

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 28 m²STU.ST
    STUDIO STANDARDPhoto unavailable5 photos

    Quest Parnell

    STUDIO STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2STU.C2

    Photos are not available for this room type.

    Quest Parnell

    STUDIO CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Quest Parnell

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 43 m²APT.B1-1
    APARTMENT ONE BEDROOMPhoto unavailable1 photo

    Quest Parnell

    APARTMENT ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Rollaways on demand
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Room amenities

    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Kitchenette
    • Radio
    • Living room: 1
    • Bathtub
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
    APARTMENT ONE BEDROOMPhoto unavailable5 photos

    Quest Parnell

    APARTMENT ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Quest Parnell

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Quest Parnell

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Quest Parnell

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Quest Parnell

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Quest Parnell

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Quest Parnell

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest Parnell

9.2
Excellent
612 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.6 /10
Neighborhood
9.2 /10
Value
8.4 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
kesla
Pool
Friends
10/10
Exceptional
11 Jul 2026
Jan
Within walking distance of Tala
Family_with_children
10/10
Exceptional
05 Jul 2026
David
This is a lovely property and we are return customers. It is a very convenient location and within walking distance to a variety of restaurants and shops. We would definitely recommend.
Partner
10/10
Exceptional
02 Apr 2026
Erin
Excellent Service, Very Clean ,Great Location , Warm and Welcoming Staff!
10/10
Exceptional
04 Mar 2026
Dean
Very nice accommodation in a great location close to restaurants and cafes. Onsite paid parking was good.
Self
10/10
Exceptional
01 Mar 2026
Cath
Room size was generous. Everything we needed was available and the pool was lovely.
10/10
Exceptional
20 Feb 2026
Julie
Spotless room and very nice staff
10/10
Exceptional
18 Feb 2026
Lisa
Great room, clean open and airy.
Self
10/10
Exceptional
10 Feb 2026
Elizabeth
Clean room, easy check in and out. Handy location in Parnell
Leisure Friends
10/10
Exceptional
10 Feb 2026
Neal
Spotlessly clean room. Friendly staff on reception and great cleaning staff with a great attention to detail. The bed was made up on return and even the little kitchenette cleaned and tidied
Self
10/10
Exceptional
14 Jan 2026
Mindy
Very handy spot to everything I needed
Leisure Self
10/10
Exceptional
13 Jan 2026
Sandy
Lovely staff on arrival, very freindly and helpful. room really clean and location was top notch to Tennis.
Leisure Friends
10/10
Exceptional
03 Jan 2026
wilson
Spacious room, right in Parnell.
Business_and_leisure Family
10/10
Exceptional
07 Dec 2025
Louise
Location was perfect. Very clean and very quiet
Leisure Partner
10/10
Exceptional
30 Nov 2025
Alex
Very clean and well kitted out rooms and veru helpful and pleasant staff. Lap pool and gym for guests.
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
Pauline
Laundry was excellent 👌 our room was comfortable and spacious 2bedroom apartment was definitely 💯
Clean throughout we as a family were very pleased
Thank you Quest Parnell Auckland
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
errol
Perfect for our visit to see a concert
Leisure Partner
10/10
Exceptional
13 Nov 2025
Stuart
Room was clean and a good size. Excellent location. Close to Sparks Arena & lots of places to eat.
Leisure Partner
10/10
Exceptional
09 Nov 2025
Eric
We loved our stay at Quest Parnell. This was the third Quest we stayed in while in NZ and definitely the best. The 2 bedroom apartment had plenty of space for our small family and everything we needed. Parking is a little expensive at $29 per night. There is nearby outdoor parking for $10 if you don't need the convenience of the undercover garage downstairs.
Friends_and_family Family
10/10
Exceptional
07 Nov 2025
Maarten
Comfortable room, helpful staff, close to galleries, restaurants, bars.
Partner
10/10
Exceptional
05 Nov 2025
Geoff
Our room hadn't been set up as we requested, and we checked in after hours. The service was fantastic. Manager summoned and all fixed within 10 minutes. Reception and room service staff were excellent.
10/10
Exceptional
02 Nov 2025
David
Every aspect of our stay was great.
Leisure Partner
10/10
Exceptional
27 Oct 2025
Richard
Very handy location just off the main road of Parnell, so quiet but any easy walk to plenty of dining options. Public transport is just down the road as well.
Business Self
8/10
Excellent
24 Oct 2025
Brian
Check in was terrible. My email said office open till 9pm. Arrived 7,30pm and office shut. Tried outside phone 5 times and phone kept cutting out. Phoned Quest uusing my cellphone and person said push communication button on panel. There was no cummunication button - just the dial pad that kept cutting out. Luckily off duty receptionist went past and punched in code to retrieve my keys. Very poor service
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Iain
Good location and excellent service!
Leisure Partner
10/10
Exceptional
25 Aug 2025
Victor
Great location and very easy to get to. The apartment was basic but spacious and comfortable.
Leisure Family
10/10
Exceptional
27 Apr 2025
Susan

Fabulous Stay in Auckland.

This was a great stay while in Auckland. Near to so many great cafes and the room had a washer/dryer so we could do laundry as we were in New Zealand for 25 days. The bed was very comfy and the room spotless. Pennie was exceptionally helpful and so flexible with an early check in and giving us good suggestions on what to do, where to go and where to eat. A fabulous experience.
Friends_and_family Friends
10/10
Exceptional
21 Apr 2025
Sharon
Our stay was relaxing, the apartment had everything we needed and was spacious and close to restaurants and central Auckland.
Leisure Partner
8/10
Excellent
29 Mar 2025
Rachel
Good location to an event at the Auckland Domain
10/10
Exceptional
17 Mar 2025
Zach
Very nice and clean room. Very friendly staff
Leisure Partner
10/10
Exceptional
11 Mar 2025
Shane
Brilliant overall. Would stay again
Leisure Self
10/10
Exceptional
15 Feb 2025
SHARON
Good for the area as we went to a party down the road room was .nice and quite andI tidy
Leisure Partner
10/10
Exceptional
24 Jan 2025
song-mahn
The lap pool that extends over the lobby with a glass bottom was quite relaxing after a humid day
Leisure Self
10/10
Exceptional
17 Jan 2025
Scott

Awesome hotel and location

Super friendly, fantastic location in Parnell with tons of restaurants and coffee shops. Really awesome section of Auckland to stay as it’s fun, local yet only 20 minutes from Queen Street. Hotel staff were awesome and helpful. Would DEFINITELY stay there again!
Partner
10/10
Exceptional
10 Jan 2025
Belinda
Very quiet - I felt as though I was the only person on my floor. Walking distance very manageable to the ASB CLASSIC TENNIS. Staff at Quest very helpful especially with the room shower being blocked. Would have enjoyed some salt and pepper as condiments in the unit.
Leisure Partner
10/10
Exceptional
15 Dec 2024
David
Exceptionally clean!
10/10
Exceptional
02 Dec 2024
rita
This was our second stay in Auckland. Lovely to find this charming neighborhood. Nicer than the business section. Loved that Quest had dishes, a little kitchen and even a washer dryer with a thoughtful packet of laundry detergent.
Leisure
6/10
Pleasant
28 Oct 2024
Jo
The hotel was central which was great. The room was clean and tidy and a generous size. The balcony was lovely. Our telephone did not work even after it was replaced and there was a terrible noise in our hallway from drying out rooms. The people at the front desk were very helpful. The pool was great, especially being saltwater. it was very easy to book a park for a friend. I would most definitely stay here again.
10/10
Exceptional
23 Oct 2024
ANZ

Excellent late arrival

We had late check in and it was so easy and safe to get into our apartments . So clean and the staff who helped me that very late evening was so patient and helpful over the phone .
Friends_and_family Friends
8/10
Excellent
26 Sep 2024
Regan
So clean. We will be back. Had one issue with the shower filling up quickly so maybe just clean the drains.
10/10
Exceptional
08 Aug 2024
Christopher
Good location, lots of dining options close by and close to the city
Leisure Family
10/10
Exceptional
24 Mar 2024
Amy
The service was very good and the property it self was amazing will definitely stay again
Leisure Partner
10/10
Exceptional
22 Mar 2024
Ashleigh

Great for a central Auckland stay.

Very central room, could walk home from Spark arena in 15mins.
Good sized room with 2x single beds as requested, decent kitchen & good sized bathroom.
Sadly both beds were so soft and worn out you could barely stay asleep without feeling like you were going to fall out.
Would still stay here again.
Friends_and_family Friends
10/10
Exceptional
09 Mar 2024
Sue
Clean, tidy and good value; great parking option available. Friendly staff.
Leisure Family
10/10
Exceptional
27 Feb 2024
Jan
Quest is always consistent and reliable. Comfortable and spacious
Leisure
10/10
Exceptional
20 Feb 2024
Gregory
Really loved our stay here
Plenty of dining options close by
Jeromes for dinner
La La for coffee and breakfast
Some rooms have better views
No complaints at all
Leisure Partner
8/10
Excellent
11 Jan 2024
Judy
Convenient to Stanley St for the tennis ans easy walk to restaurants.
Leisure Partner
10/10
Exceptional
21 Nov 2023
Katrina
Great customer service, clean room, excellent experience.
Leisure Friends
10/10
Exceptional
10 Nov 2023
Michael
Staff were particularly helpful. Enjoyed the swimming pool
Leisure Partner
8/10
Excellent
07 Nov 2023
Alan
Great location just out of the hustle and bustle of the city. Easy to get to the motorway. Great for a family as the apartment had kitchen facilities and a laundry in the room. Very comfortable stay.
Leisure Family
8/10
Excellent
28 Oct 2023
Louise
Quiet
10/10
Exceptional
27 Oct 2023
Ann

Great stay

Great location, centrally located. Very friendly, helpful staff. Would stay again.
Partner
10/10
Exceptional
21 Oct 2023
Tom
All good
10/10
Exceptional
11 Oct 2023
Bruce
Great spot with top staff, lovely room, comfortable bed and top shower . Quiet vicinity and safe to walk around to some top eating and drinking spots very close by .
Business Self
8/10
Excellent
25 Sep 2023
Mark
Functional room with very welcoming staff in a good location.
Business Self
6/10
Pleasant
22 Sep 2023
Nicholas
More like a 3 star hotel than a 4 star hotel. Good for 1-2 nights, but a big sized bed and easy parking. Perfectly placed for restaurants and shopping in Parnell.
Leisure Partner
10/10
Exceptional
10 Aug 2023
Ashlee
Great customer service. They looked after us well. Great car parking (not as tight as we were expecting). Lots of great restaurants close by (try the Blue Elephant) and an easy walk to Spark. Was very quiet even though our room was at ground level and there was a footpath right outside. Only rated it 4 stars for cleanliness because the exterior windows were a bit dirty. Would definitely stay again.
Leisure Friends
8/10
Excellent
07 Aug 2023
Gerald
Great location with access to all of Parnell, plus the train station.
Local neighborhood is walkable and full of eating and drinking options.
Room was spacious.
Laundry and kitchen facilities were good.
The fittings were all a bit tired. Fully functional but no longer sparkling.
Staff were competent, courteous and available
But only during business hours.
Leisure Self
10/10
Exceptional
16 Jul 2023
Ian
Great location, close to the museum and Newmarket. Plenty of cafes and restaurants close by.
Friends_and_family Family
10/10
Exceptional
21 Jun 2023
Elmer

Excellent Stay

Quest Parnell was an excellent stay for the beginning of our holiday. The hotel had a small pool and workout gym which we used. They were alright.

We got the apartment and it was spacious! The location was great for us as it was near a grocery market so we could buy food to prepare in the kitchenette. Additionally, there were many restaurants nearby. Also, the hotel is near the Parnell train station as well.

The kitchen had a dishwasher, a sink, and stovetop with plenty of pots and pans. The restroom had a washer and dryer which we used. These were very convenient.

The bed and pillows were comfortable enough and the heater worked great (especially with the cold weather during our time in Auckland). Overall, we would definitely stay here again!
Partner
6/10
Pleasant
28 May 2023
Ashleigh
It’s a good option and close to train. It’s getting old though and could do with a tidy up. Carpet doesn’t look clean although I’m sure it was, it’s just old. No tissues in the room and expensive for what it is. Everything is very basic and stale. We often stay here but I’m noticing that it’s just getting worn down now and feeling really expensive for what it is.
Leisure Partner
8/10
Excellent
26 May 2023
Brigid
Friendly prompt front desk service. Clean, warm, comfortable room. Good bed. Not flashy but ok condition, amenities fine for our needs - brief overnight stay to attend show nearby.
Leisure Partner
10/10
Exceptional
04 Apr 2023
Paul
Perfect location and quiet area to stay for myself and my mum for one night. Very happy with the cleanliness and linen
Leisure Family
6/10
Pleasant
03 Apr 2023
Erin

Mixed Bag

We stayed in apartment 2. The room was spacious and having laundry facilities is handy. The sheets were clean and the bed was super comfy but the dressing tables and not be cleaned for some time. Our room was very noisy as it was next to the back entrance/parking so from 5am on Saturday rubbish/laundry trucks start coming, so no sleep in. The room had quite a loud continuous humm, this could also be heard from the hallway, we thought perhaps it was coming from the transformer directly outside the bedroom?? The toilet was also noisy when flushed. The window had no lock on it, just a piece of wood holding the window shut. Rooms not serviced on Sundays. Staff are friendly. Location is great being close to some fantastic restaurants… would I stay again, No, for the price you can get better elsewhere.
Partner
8/10
Excellent
27 Mar 2023
Caitlyn
Great location, easy walking distance to a lot of dining and shopping options, only 10 mins drive to central Auckland. We got a cool view of the sky tower from our room. Staff really amazing, only niggle was the bathroom servicing got missed on the Saturday of our stay, but when bringing it up with the staff, they apologized and rectified immediately. Would stay here again.
Leisure Partner
10/10
Exceptional
21 Mar 2023
Rachael
I was really surprised by Parnell - didn't know anything about it in advance, just booked because Quest is always a great place to stay. Parnell was gorgeous, so unique and you can see that the quirkiness of the buildings and shops are really treasured. Quest was very close to the main street and a great quiet space for my family to be. The kitchen was great and we were able to do some cooking in preparation for the rest of our NZ trip.
Leisure Family_with_children
8/10
Excellent
20 Mar 2023
Ling
Good
10/10
Exceptional
12 Mar 2023
Marc
The bed and pillow were very comfortable. We had a good sleep.

Shower was leeky and might need to be tightened up.
Leisure Partner
10/10
Exceptional
06 Mar 2023
Rosemary
Very pleasant stay for our Auckland stay. No car but city transportation good to get around. Stop to get to Center is a few min walk away. Room had all the amenities we wanted. Lap pool upstairs was enjoyed on a sunny day.
Leisure Partner
10/10
Exceptional
06 Mar 2023
John
Great location in Parnell
8/10
Excellent
06 Feb 2023
Ashleigh
Comfortable and clean. Easy parking (paid) and a short walk into Parnell for great cafes and restaurants. Would be great if more towels were provided for pool/shower but nothing major.
Leisure Family_with_children
10/10
Exceptional
09 Jan 2023
Luke
Really spacious, great views, quiet and extremely comfortable. Stayed here previously and will stay again.
Leisure Family_with_children
10/10
Exceptional
18 Dec 2022
Jenny
Quiet, clean, spacious and great location
Leisure Family
10/10
Exceptional
11 Dec 2022
Sandy
Communication was good, hotel emailed a few days prior to confirm the booking was correct. Car parks clearly named and reserved for us. Peaceful too
Leisure Family
10/10
Exceptional
23 Nov 2022
Marion
Great location for Spark concert . Lovely and spacious
Leisure Partner
10/10
Exceptional
04 Nov 2022
Ann
Very handy for Spark Arena abd plenty of places nearby to eat.
Leisure Family
10/10
Exceptional
03 Nov 2022
MARK
Very convenient location, quiet, and plenty of eating establishments
Leisure Family
8/10
Excellent
25 Oct 2022
Kate
Excellent location for Spark Arena. Just a ten min walk. Really great dining options in Parnell. Quiet and with all expected amenities. Would stay again.
Leisure Partner
10/10
Exceptional
15 Oct 2022
Suzanna
Great location, friendly welcome. A little tired.
Leisure Family
8/10
Excellent
19 Sep 2022
Richard
Great Quest location in Parnell.
Leisure Family_with_children
10/10
Exceptional
17 Sep 2022
Toni
A great welcoming easy checkin. Lovely clean and quiet.
Leisure Partner
8/10
Excellent
28 Aug 2022
James
Nice a land quiet, very good service from the staff member.
Leisure Partner
10/10
Exceptional
15 Aug 2022
John
Absolutely great access to city and airport when the trains are running (which they weren’t but I loved it anyway) - one wouldn’t expect to love having a washer and dryer in the room, but auper handy.
Business_and_leisure Self
10/10
Exceptional
03 Jul 2022
Shannon
Great place to stay. Walking distance to eateries/city or train station just down the road. Bed very comfortable
Leisure Friends
8/10
Excellent
25 Apr 2022
Michael
Tidy and clean. Good outlook and view from corner rooms
Leisure Friends
4/10
Poor
21 Feb 2022
Trudy
The room had everything I needed for work trip and was easy to get to. Was very disappointed with the cleaning standard - there was short dark hair in the bathroom in obvious sight and a large coffee/liquid mark on curtains.
Business Self
10/10
Exceptional
02 Jan 2022
David
Great location, 20min walk to downtown, very spacious, nice modern apartment, good amenities.
Leisure Partner
4/10
Poor
01 Aug 2021
Verified traveler
Information needs updating on platform. No room service regarding breakfast and no receptionist after 5pm. Had to park in a tow away risk carpark to check in. No signage when approaching front entrance that the carpark is around the next corner about 100m away. Otherwise once in room after the 3 phone calls to an offsite receptionist everything else was fine. Good sized rooms and a comfortable stay. Breakfast is not available though as these are self serviced appartments.
Business_and_leisure Family
10/10
Exceptional
29 Jul 2021
Verified traveler
A great location easy walk into Parnell. Room was a really good size with a helpful front desk.
Leisure Partner
10/10
Exceptional
23 Jul 2021
Verified traveler
Great location
Leisure Self
8/10
Excellent
09 May 2021
Verified traveler
Quest propoerties are such good value. They are far better than the average hotel room as there is a kitchen and laundry Facilities
10/10
Exceptional
03 May 2021
Edward

Love the location

This is the third time we've stayed here, it's a good solid choice if you want to be close to the CBD (but without the access hassles), close to the motorway and with loads of dining options on your doorstep. Our room was large, spacious, well appointed and clean. This is a firm favourite and we will definitely be back again.
Business
10/10
Exceptional
10 Mar 2021
Verified traveler
A good hotel located half way between downtown and Newmarket. Plenty of nearby restaurants and cafes. Not noisy
Business Self
6/10
Pleasant
27 Feb 2021
Verified traveler
Place was clean snd today but smelt on arrival. No fan in bathroom, paint off skirting boards and the images don’t portray the rooms
Didn’t think it was worth the money
Leisure Family
6/10
Pleasant
16 Feb 2021
Verified traveler
Good location for our purpose to visit.
Unattractive outlook and very outdated bathroom and living room furniture.
Friends_and_family Family
10/10
Exceptional
12 Feb 2021
Verified traveler
Location within walking distance to Parnell shops,cafes, etc. Swimming pool on site
Leisure Partner
10/10
Exceptional
25 Sep 2020
Diane
Great service and communication at checkin and all our requests were actioned
Business_and_leisure Partner
8/10
Excellent
05 Jul 2020
Verified traveler
Excellent place to stay on business for a night
Business
10/10
Exceptional
16 Mar 2020
Verified traveler
It’s in a very lovely location and the staff are so friendly and helpful
Friends_and_family Family
10/10
Exceptional
16 Mar 2020
Skeeter
The rooms are like apartments with a kitchenette and small living room. Very comfortable. Quest Parnell was conveniently located to restaurants, bus lines, downtown.
Leisure Friends

Location & surroundings

Quest Parnell
8 Heather Street, Parnell, 8, Auckland, New Zealand

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Quest Parnell

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