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SO/ Auckland
Auckland · New Zealand
Corner of Customs St E Gore St Auckland CentralView location
9.0/10Excellent347 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.4/10 9.4
Neighborhood8.8/10 8.8
Amenities9.2/10 9.2
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SO/ Auckland
A bold statement in the heart of the city, SO/ Auckland gloriously presides over the urban designer quarter to bestow uninterrupted views across the sparkling waters of Waitemata Harbour. Harbour Society serves reimagined Asian-inspired dishes with exceptional views of the Waitemata Harbour and Auckland skyline.
Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamour of the highest class.
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With a stay at SO/ Auckland, you'll be centrally located in Auckland, within a 10-minute walk of Auckland Ferry Terminal and University of Auckland. This family-friendly hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.
Make yourself at home in one of the 130 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers.
Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Qualmark Sustainable Tourism Business Award
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately NZD 49 per person
- Airport shuttle fee: NZD 195 per vehicle (one-way, maximum occupancy 2)
- Covered valet parking fee: NZD 65 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: NZD 100.0 per night
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
German
Vietnamese
Thai
Korean
Japanese
English
Chinese (Mandarin)
Polish
French
Spanish
Nearby attractions
La Cigale Market at Britomart
0.1 km / 0.1 mi
Queen Street Shopping District
0.2 km / 0.1 mi
High Street
0.3 km / 0.2 mi
Commercial Bay
0.3 km / 0.2 mi
Queens Wharf
0.4 km / 0.2 mi
Albert Park
0.4 km / 0.3 mi
Auckland Ferry Terminal
0.5 km / 0.3 mi
University of Auckland
0.5 km / 0.3 mi
Princes Wharf
0.6 km / 0.4 mi
The Cloud
0.6 km / 0.4 mi
Kawakawa Bay
0.7 km / 0.4 mi
New Zealand Maritime Museum
0.7 km / 0.5 mi
Auckland Art Gallery Toi o Tāmaki
0.8 km / 0.5 mi
Auckland Central City Library
0.9 km / 0.5 mi
The Civic Theater
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2018
- Total number of rooms: 130
- Number of floors (main building): 16
- Number of floors (annexe): 15
- Twin rooms: 9
- Junior suites: 9
- Suites: 21
- Superior rooms: 59
- Accessible rooms: 6
- hotel
- American Express
- MasterCard
Show 74 more facilities & services
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Ski slopes
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international callsExtra charge
- Transfer serviceExtra charge
- Valet parkingExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Terrace
- Concierge
- Gym
- Luggage room
- Dining area: 1
- Clothes dryer
- Electric kettle
- Towels and bed linen
- Café
- Bar
- Restaurant: 2
- Non-smoking area
- Highchairs
- Show cooking
- Air conditioning in Restaurant
- Breakfast room
- Rooftop bar: 1
- Conference room
- Meeting room
- ProjectorExtra charge
- Conference hostessExtra charge
- Photocopier
- Business centre
- Audio-visual equipment rental
- Indoor freshwater pool: 1
- Indoor heated poolExtra charge
- Sauna
- MassageExtra charge
- Spa treatmentsExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Hot breakfast
- À la carte lunch
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- Special dietary options
- Vegetarian meal
- Vegan meal
- LGTBIQ friendly
- Children get free accommodation, meals payable on the spot
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- Single-Use Plastic Free
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CLUBSUITE • CLUBSUI.CB-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
SUITE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CB-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Mini fridge
- Fridge
- Minibar
- Internet access
- TV
- Cot on demand
- Extra beds on demand
- Desk
Show all 20 amenities
- Bathrobes
- Slippers
- Make-up mirror
- Satellite TV
- Smoke detector
- Safe
- Wake-up service
- Housekeeping
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
Facilities with extra charge
- Pay movies
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
DOUBLE KING SIZE BED
Room photos
13 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Mini fridge
- Fridge
- Minibar
- Internet access
- TV
- Cot on demand
- Extra beds on demand
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Satellite TV
- Smoke detector
- Safe
- Wake-up service
- Housekeeping
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
Facilities with extra charge
- Pay movies
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 34 m²STU.KG-1
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Fridge
- Minibar
Show all 22 amenities
- Internet access
- TV
- Hairdryer
- Housekeeping
- Smoke detector
- Satellite TV
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Extra beds on demand
- Pay movies
- Cot on demand
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
STUDIO KING SIZE BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Room amenities
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Fridge
- Minibar
- Internet access
- TV
- Hairdryer
- Housekeeping
- Smoke detector
- Satellite TV
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Extra beds on demand
- Pay movies
- Cot on demand
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CLUB KING BEDSUITE • CLUB KING BED • 1 Bedroom • 44 m²SUI.CB-KG
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Extra beds on demand
- Fridge
- Minibar
- Kitchenette
- Internet access
- TV
- Hairdryer
Show all 24 amenities
- Pay movies
- Cot on demand
- Wake-up service
- Safe
- Individually adjustable heating
- Mini fridge
- Individually adjustable air conditioning
- Bathrobes
- Carpeted floors
- Housekeeping
- Ironing set
- Tea and coffee making facilities
- Slippers
- Make-up mirror
- Satellite TV
- Smoke detector
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
SUITE CLUB KING BED
Room photos
18 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CB-KG
Room amenities
- Desk
- Extra beds on demand
- Fridge
- Minibar
- Kitchenette
- Internet access
- TV
- Hairdryer
- Pay movies
- Cot on demand
- Wake-up service
- Safe
- Individually adjustable heating
- Mini fridge
- Individually adjustable air conditioning
- Bathrobes
- Carpeted floors
- Housekeeping
- Ironing set
- Tea and coffee making facilities
- Slippers
- Make-up mirror
- Satellite TV
- Smoke detector
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE CLUBSINGLE • CLUBSGL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
SINGLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 32 m²TWN.ST-1
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Satellite TV
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Extra beds on demand
- Pay movies
Show all 22 amenities
- Hairdryer
- TV
- Internet access
- Minibar
- Fridge
- Mini fridge
- Housekeeping
- Cot on demand
- Wake-up service
- Safe
- Individually adjustable heating
- Ironing set
- Tea and coffee making facilities
- Smoke detector
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
TWIN STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Room amenities
- Individually adjustable air conditioning
- Satellite TV
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Extra beds on demand
- Pay movies
- Hairdryer
- TV
- Internet access
- Minibar
- Fridge
- Mini fridge
- Housekeeping
- Cot on demand
- Wake-up service
- Safe
- Individually adjustable heating
- Ironing set
- Tea and coffee making facilities
- Smoke detector
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 35 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Slippers
- Smoke detector
- Housekeeping
- Bathrobes
- Desk
- Extra beds on demand
- Cot on demand
Show all 22 amenities
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Make-up mirror
- TV
- Hairdryer
- Satellite TV
Facilities with extra charge
- Pay movies
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
DOUBLE Accessible KING SIZE BED
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Fridge
- Slippers
- Smoke detector
- Housekeeping
- Bathrobes
- Desk
- Extra beds on demand
- Cot on demand
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Make-up mirror
- TV
- Hairdryer
- Satellite TV
Facilities with extra charge
- Pay movies
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE LOFTSUITE • LOFTSUI.LO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
SUITE LOFT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUBDOUBLE • CLUBDBL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
DOUBLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLUBDouble or Twin • CLUBDBT.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySO/ Auckland
Double or Twin CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SO/ Auckland
100
reviews shown
Helen
Great rooms and great amenities.
Ange
A great location but bath in room and shower/toilet door set up didn't give much privacy. But apart from that comfortable bed.
Andrea
The breakfast was wonderful.
Leandro
Weird layout room! Bit different
Lisuel
Great location and friendly staff
Tracy
The room was very clean, staff were very helpful. Breakfast options were fantastic!
Kim
Experience overall fantastic. Location to Britomart area and other amenities is awesome. Staff so friendly. My room was awesome. Roof top bar great to sip a beverage and take in the views. Will be back.
Garth
Great location, lovely room & helpful staff - nothing was a problem
Jodie
Great rooms! Quiet and comfortable. The staff were very helpful and friendly.
Natasha
Clean and functional with decent facilities. Good breakfast
Bryce
Amazing experience, location and service were all top notch. Very impressed by SO/
Will
Very nice, tidy, cool design great location
Natasha
One of the best hotels I have stayed at. Clean, unique, and comfortable. Staff were friendly and useful with any needs we had. The highlight was the sauna, spa, pool, and gym.
Elizabeth
Good breakfast selection. Nice gym and swimming pool.
Lucy
The room itself was clean and nice. Lacked any real views apart from other hotels and apartments.
Told on arrival the sky bar was closed Sunday and Monday so tried to make use of it on the Saturday but was far from a good time. Clearly too busy and understaffed. Most seats reserved outside, felt like we were in the way and settled for two bottles of beer to just get a drink and get out. Poor effort.
Breakfast was one of the better parts and had a great selection and very friendly staff, pool facilities were also great but bad signage to actually be able to find the changing rooms. If you want to use the sauna and have a shower after you’ll be walking back through corridors to shower and come back.
Mostly a good trip but won’t rush to come back.
Told on arrival the sky bar was closed Sunday and Monday so tried to make use of it on the Saturday but was far from a good time. Clearly too busy and understaffed. Most seats reserved outside, felt like we were in the way and settled for two bottles of beer to just get a drink and get out. Poor effort.
Breakfast was one of the better parts and had a great selection and very friendly staff, pool facilities were also great but bad signage to actually be able to find the changing rooms. If you want to use the sauna and have a shower after you’ll be walking back through corridors to shower and come back.
Mostly a good trip but won’t rush to come back.
Cathleen
The room and the view were wonderful. The location of the hotel is ideal for enjoying shopping, fine dining and the Auckland waterfront. The indoor pool was a much appreciated amenity.
Lisa
Staff took care of a problem immediately with the in room safe. The soaking tub was amazing!!!!
Ronald
Wonderful staff, great studio
Guy
Chosen because of location great close to #1 stop Hopon Bus.
Restaurant top notch food (gastronomy).
Poor room design as looks great but open space toilet + bed + shower + sink...etc = privacy, odours, and noise issues (one door only for either shower or toilet use
Poor plumbing (shower temp fluctuations)
Light switches a mingle.
Bed realing light great but no instruction on how to shut off (no switch, no sticker how to shut off, had to phone reception to learn how... but great idea once you know)
Poor ventilation (very humid room despite a/c
Overall a good hotel experience despite those improvements required
Restaurant top notch food (gastronomy).
Poor room design as looks great but open space toilet + bed + shower + sink...etc = privacy, odours, and noise issues (one door only for either shower or toilet use
Poor plumbing (shower temp fluctuations)
Light switches a mingle.
Bed realing light great but no instruction on how to shut off (no switch, no sticker how to shut off, had to phone reception to learn how... but great idea once you know)
Poor ventilation (very humid room despite a/c
Overall a good hotel experience despite those improvements required
Patricia
The staff was amazing! They were able to arrange our early check in and room upgrade. We had a lovely soaking tub. The breakfast buffet has good quality food and a vast variety of foods and juices as well as a barista. The location is convenient to the port, shopping and local transportation.
Jean
The So Hotel Auckland is in a great location with good access to the city and attractions.
Our rating is low because we did not like the open plan layout of the room. I think there should be a door going into the Toilet. The floor to ceiling curtains are very difficult to open and close. We would say it’s a case of “Design over substance “
We were looking forward to experiencing the Top Floor Cocktail Bar but on our first night it was closed for a private function and we were unable to get a cocktail in the lobby bar before going out for dinner.
Our rating is low because we did not like the open plan layout of the room. I think there should be a door going into the Toilet. The floor to ceiling curtains are very difficult to open and close. We would say it’s a case of “Design over substance “
We were looking forward to experiencing the Top Floor Cocktail Bar but on our first night it was closed for a private function and we were unable to get a cocktail in the lobby bar before going out for dinner.
Margaret
Was a awesome stay will definitely go back
Margaret
The mini fridge stop working in our room
randall
The airconding would work when it wanted to and the spa was several degrees too cold to do any good i reported this to the staff on my second day and nothing was done the street noise was terrible late at night i will not return!!!
Andrew
Great location- stayed with club access which was a life saver when jet lagged! Allowed a chance for a quiet snack and then crashing out early in peace. Lits to do nearby, including a day trip by boat to a bird sanctuary island from near the maritime museum.
Elspeth
Fantastic central hotel close to all sights in Auckland CBD and to transport links.
Matthew
Welcoming and close to city
Travis
We enjoyed our stay at the S/O very much. The staff was most helpful, clean and well appointed rooms, excellent dining, nice rooftop bar with an excellent view. We really enjoyed our stay!
Tony
Indoor pool was novel , some great shops nearby and the breakfast was excellent
Randolph
pool wasn't heated but was nice and long.
The staff missed cleaning our room so we had to go out to get towels.
Didn't like the hyper modern black design as the room felt like a cave and you could see anything, especially the light switches.and the lighting designwas very poor and glaring. Very good location for visiting the cbd of auckland.g
The staff missed cleaning our room so we had to go out to get towels.
Didn't like the hyper modern black design as the room felt like a cave and you could see anything, especially the light switches.and the lighting designwas very poor and glaring. Very good location for visiting the cbd of auckland.g
Celesta
Room was clean and pretty but lighting for putting on makeup was terribly bad and insuffient.
Also, while attractive looking the bathroom sink was so small and shallow that water went everywhere when using it.
Also, while attractive looking the bathroom sink was so small and shallow that water went everywhere when using it.
Kenneth
Excellent staff! Great location..highly recomended
Shifat
Great hotel
Luisma
fantastic room
Luisma
it was a great room
Liana
Room was beautiful and staff where great
Terri
Great hotel
VAUGHAN
Perfect, love the hotel
Elliot
Room was modern and clean. Rooftop bar awesome and great staff. Hotel staff were very helpful
Jennifer
Gorgeous!
David
Lovely weekend away with our adult children. Fabulous location. Rooms beautiful and really enjoyed the rooftop bar.
Junior
Excellent stay. Clean, friendly staff, very boujee
Adam
Really nice place in a great location! Staff was great.
Nicholas
Great
Barbara
Excellent room, staff and club room. Can not fault a thing.
Charlotte
The staff were very friendly, the hotel is stylish, plus nice and peaceful. The amenities are great too.
Michael
High quality at a great price
Easily the best experience we've had in a hotel. The ataff were amazing, our room was continually being cleaned and serviced, even twice a day (we came back one night to the bed remade and chocolates on the pillows). Outstanding quality of room, fascilities and extras in the bathroom. Highly recommend staying here!
Brant
Very nice location in CBD
The hotel itself is very modern. While you may wait for your room go to the pool, sauna and hot tub or the gym downstairs. One odd thing, no house phone to call front desk anywhere on the level. Very nice room, bed was solid and location is good. Rooftop bar overlooking harbor on 16. One pro tip, go to dinner by 8, things close early in this neighborhood.
Emily Jasmine Beixe
Very clean and cosy. Helpful and friendly staff. Love the stay, even if it's just for a night.
Alia
🔥
Karli
5🌟🌟🌟🌟🌟 all around!!
Rob
The stay was disappointing for the price and reputation of the hotel. At night there was a lot of noise on our floor, which staff mentioned was due to flooding issues.
There was wind-like gust in the hallway, and our door constantly rattled as if someone was knocking, making it hard to sleep.
On top of that, the air-conditioning unit had a very bright blue LED light that stayed on all night, even when switched off, and we had to try covering it to block out the light.
While the property is modern, clean, and in a good location with friendly staff, the overall experience was uncomfortable, hopefully I would have a better experience next time
There was wind-like gust in the hallway, and our door constantly rattled as if someone was knocking, making it hard to sleep.
On top of that, the air-conditioning unit had a very bright blue LED light that stayed on all night, even when switched off, and we had to try covering it to block out the light.
While the property is modern, clean, and in a good location with friendly staff, the overall experience was uncomfortable, hopefully I would have a better experience next time
Maria
Lovely hotel downtown Auckland. Easy access to everything. Walking distance from main attractions. Great food and service
Catherine
From the moment we arrived we were warmly welcomed by the lobby staff (concierge and front desk). We were invited to dine for breakfast as our room was being prepared which was a wonderful experience as we had just flew in 17 hours from the US. This was such an unexpected surprise as usually hotel staff would ask you to come back during check in. Our stay was absolutely amazing. From the dining room staff at breakfast each morning to the housekeeping staff who warmly wished us good day each time we passed them. SO Auckland will be very much spoken about to everyone we know who wishes to visit New Zealand.
Melissa
We had issues on our last day at the hotel as the lift broke down. None of the staff had a back up plan. No stairs which is not good encase of a fire 🔥. The breakfast was terrible. Only hot food was the omelet. Had to ask twice for a cup of tea. The room hadn't been cleaned properly as found a lighter and cigarette butt . The bath in the room was amazing. Its a wacky hotel the decor in the lobby cool. The pool and gym amazing. But not worth the stay. Better hotels in Auckland city. To choose from. I was very disappointed in my stay.
Paul
Great Location - Great service!
Aleksandr
Nice hotel. This part of Auckland is a bit rough at night, but very convenient and pleasant during the day
Verified traveler
Fantastic hotel, can't fault it. Highly recommend
Excellent modern hotel with great facilities. Handy location near commercial bay restaurants/shops and the viaduct/ferry terminal. The rooms were large, comfortable, modern and clean. Rooftop bar is epic if you want a cocktail and enjoy the harbour views. Long indoor pool, jacuzzi spa, gym and even a sauna was a nice surprise. Would definitely stay here again.
randall
A great staff! a good gym and a spa tub that was nice and hot! the daily breakfasts were very good the room was kept clean every day and an easy walk to shops and restaurants if i return to Auckland i will definitely stay here again!
Kerstin
Beautiful, yet way too short
We stayed only one night and could not use all the great amenities.
Dinner at the hotel was great. The room was spacious, clean, and very nicely designed.
The hotel had a technical issue which could not be fixed during our stay and affected all rooms.
The management however compensated us in a great and interesting way which was an amazing way to apologize for the inconvenience.
Will we come back? Definitely! We still need to ise the spa, the pool, the gym, and many more amenities.
Dinner at the hotel was great. The room was spacious, clean, and very nicely designed.
The hotel had a technical issue which could not be fixed during our stay and affected all rooms.
The management however compensated us in a great and interesting way which was an amazing way to apologize for the inconvenience.
Will we come back? Definitely! We still need to ise the spa, the pool, the gym, and many more amenities.
Kimberly
Would not recommend
Bad experience would not recommend. TV did not work in room and management was not helpful.
Victor
Exquisite property and accommodations.
madelaine
Fantastic hotel bit quirky
Fantastic hotel we booked four rooms for two couples two children and an infant and a parent. The rooms were fantastic enjoyed all the services including the pool buffet breakfast. Our only complaint was the green lights in the room are a little bit of a night.
Sarah
Was a terrible experience, the valet crashed our vehicle and the manager refused to be of any help, there was no compensation or any responsibility from their behalf, he was aggressive in his handling of the situation and the staff were very unhappy. Definitely do not recommend!!
Arina
everything is clean, there is everything you need.
Kristine
Location and ambiance was great. Breaksat option was a winner.
Miranda
Great CBD stay
Great trip with adjoining rooms. Toddler with us and friends in the other room.
Very helpful & friendly staff.
Very helpful & friendly staff.
Ed
Perfect City Location
Beautiful central location with a perfect location for everything downtown. Amazing luxury styled Hotel with great ammenities. The hotel has gorgeous interiors, and the staff are fantastic and extremely helpful and well-mannered. Would I stay here again, definitely.
Monique
Loved our night here, the rooms are lovely and the free snacks and amenities are a great touch. Bed was super comfy and rooms were quiet!
Michelle
We stayed with our newborn and found it very easy going and the staff were really sweet and accommodating.
Loved the King Studio room! It was spacious and felt luxurious with lots of design touches.
I wouldn't say it was particularly quiet with loud music from the bars and sirens on a Saturday night, but didn't bother us.
The restaurant food and service was great, but would suggest they lower the lights for more ambiance?
Loved the King Studio room! It was spacious and felt luxurious with lots of design touches.
I wouldn't say it was particularly quiet with loud music from the bars and sirens on a Saturday night, but didn't bother us.
The restaurant food and service was great, but would suggest they lower the lights for more ambiance?
Tyla
Such a beautiful property with great staff, definitely staying here again!
Dan
Staff were excellent
Richard
....
Amanda
The design of the building was stunning. Loved it. It’s definitely one of a kind.
Maudie
Beautiful hotel and awesome location. Staff were so accommodating and friendly.
Jane
Had issues with the lock but was given upgraded room transfer which was nice. Really pretty hotel!
Philip
Great location, room was spacious. Silly bathroom with glass walls. Also no lights by bedside. Overall a good experience.
Francois
Pool/spa and rooftop bar are great. Rooms on level 2 are a bit noisy (traffic on custom st). Best to be on higher levels.
Sarah
Really modern, clean hotel
richard
Everything was excellent. All the staff were very kind and helpful except the breakfast chef on our last sunday. He said that he did not have soy sauce! I had soy sauce every morning with the other chefs but this chef said no!!
Trina
Love this hotel. The rooms are great size and the beds are the most comfiest I’ve ever sleeped in.
John
Easy walking distance to spark arena!
Melvin
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Will
Fabulous hotel, staff were so friendly and helpful definitely staying again
Wayne
Amazing hotel. Loved ataying there will be back
Marianne
Didn’t like the limited hours for restaurant and bar, closed on Sunday, one of the nights I was staying
Bing
It was a great experience except for the surprise parking fee that I though was for free
Jessica
Nice hotel with really nice facilities. The only downside is that the rooms are too dark with black walls and not good lighting. There’s no chrome cast which is a bit annoying.
Other than that the gym is good, and the spa area is amazing!
Other than that the gym is good, and the spa area is amazing!
Man Yee
Amazing stay
So hotel so good
Had a wonderful stay in this hotel.
We were surprised that the snacks and drinks in the bar fridge are complimentary
Service was great and they let us check in earlier. Will definitely come back
Nice breakfast with fresh squeezed juice
Had a wonderful stay in this hotel.
We were surprised that the snacks and drinks in the bar fridge are complimentary
Service was great and they let us check in earlier. Will definitely come back
Nice breakfast with fresh squeezed juice
Lorraine
disappointed with the room as the urban room I booked and viewed had the bath near the window looking out over the city however they said that isnt what I booked but i checked again and it was anyway I paid cash to stay another night and they moved us to the correct room first time since booking with expedia this has happened the photos werent correct for the room
Dominic
SO Disappointing.
Great location, very cool hotel, and some thoughtful touches like complimentary mini-bar. BUT: curtains closed leaving large gaps, so room was light, not double glazed so lots of road/people noise (2nd floor room), toilet had a sliding door that was shared with the shower, so you could only use one at a time, and the door didn't close fully so no privacy. We had a balcony, which could have been nice, but it was very sad, only had one chair, some dead plants, and nothing really dividing our balcony from the next room.
Lynsey
Wonderful location and excellent staff
Wayne
I enjoyed the whole experience.
Rory
Loved the friendly staff and the swimming pool
Kerry
After booking months ago to go here for our 21st wedding anniversary which we were looking forward to as we have always wanted to stay here , we ended up extremely disappointed .
Before arrival we checked our booking and realised that had we booked on the day it would have cost $1000 less which to us seemed extremely unfair, we voiced our opinion on check in and the manager basically blamed Expedia and told us to suck it up, not sure who to be more disappointed in but we will most definitely never stay here again and feel like we have been scammed by Expedia
Before arrival we checked our booking and realised that had we booked on the day it would have cost $1000 less which to us seemed extremely unfair, we voiced our opinion on check in and the manager basically blamed Expedia and told us to suck it up, not sure who to be more disappointed in but we will most definitely never stay here again and feel like we have been scammed by Expedia
Katy
Great stay
Great location, close walk to everything central and harbourfront. Hotel is quirky and we really like the decor. Room was nice and big with comfy bed and free mini bar a plus. Would stay again.
Geneva
It's a lovely hotel, right in the heart of the business district so it's super convenient if you've got business down there like we did. The rooms are comfortable and the staff is friendly. It's not super family friendly, we were there with our baby and so we weren't welcome in certain locations like the rooftop bar (despite the fact that they serve food there so babies are supposed to be allowed. We wanted to have a celebratory drink and enjoy the view) or the pool. I think they're shooting for young singles instead of families so just keep that in mind. Otherwise, it's a lovely hotel.
David
Room was styled nicely. The plug in the bath was broken and didn’t retain any water. I had to make multiple calls to room service for extra mugs that took roughly 1.5hrs to arrive. Dusty bed head in places. Nice blockout curtains creating a good dark room to sleep in. Comfortable bed. The car valet guy was friendly and helped with our bags.
Julie
Unique decor, which was a plus. Loved the large chandelier in the foyer. Comfortable bed and good shower. Very friendly and helpful staff. I didn't give it the full rating, as I couldn't adjust the heating and I was chilly. Fortunately there was a thick towelling robe, as I needed it to stay warm. I turned the heating up to 28C (normally too hot), but the temperature never went above 19C. I have a thermometer. A staff member also was never able to adjust the heating either. Besides that a nice hotel.
The desk could do with a power point multiboard to make it easier to access a place to plug in the laptop.
The desk could do with a power point multiboard to make it easier to access a place to plug in the laptop.
Location & surroundings
SO/ Auckland
Corner of Customs St E Gore St Auckland Central, Auckland, New Zealand
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SO/ Auckland
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