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Breakfast is included with your stay.
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Copthorne Hotel Auckland City
Auckland · New Zealand
150 Anzac AvenueView location
7.8/10Very good1,000 Reviews
Cleanliness8.0/10 8.0
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition7.0/10 7.0
Neighborhood8.4/10 8.4
Amenities7.4/10 7.4
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- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Copthorne Hotel Auckland City
Copthorne Hotel Auckland City is a short walk from the city centre, high street shopping and entertainment and Auckland University campus. Auckland's Viaduct Basin and Spark Arena are a 10 minute walk and there is easy motorway access both north and south.
The hotel has 106 guest rooms and 4 suites, offering an ensuite bathroom, air conditioning, sound proof 'hush windows' and a balcony with city views. Zoe's Bar and Brasserie in the lobby offers fresh cuisine with local and international favourites in a casual and relaxed atmosphere.
Please note, the hotel restaurant is closed for dinner on Monday's and Tuesdays. An 'All Day menu' is available for Room Service only. Limited car parking is available (charged), subject to availability and on a first come first served basis.
Please note: A $50 per night (refundable) bond is required at check in payable by credit card or cash.
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With a stay at Copthorne Hotel Auckland City, you'll be centrally located in Auckland, steps from University of Auckland and 8 minutes by foot from Spark Arena. This hotel is 0.6 mi (1 km) from Queen Street Shopping District and 0.7 mi (1.1 km) from Queens Wharf.
Make yourself at home in one of the 106 guestrooms featuring refrigerators and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Free in-room WiFi has a 3-device limit.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 123346e
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
- Self parking fee: NZD 30 per day
- Nearby parking fee: NZD 30 per day (820 ft away)
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Chinese (Mandarin)
Nearby attractions
University of Auckland
0.1 km / 0.1 mi
Auckland National Library of New Zealand
0.4 km / 0.3 mi
Albert Park
0.5 km / 0.3 mi
ASB Tennis Centre
0.6 km / 0.4 mi
Spark Arena
0.7 km / 0.4 mi
Auckland Domain
0.7 km / 0.5 mi
High Street
0.8 km / 0.5 mi
La Cigale Market at Britomart
0.8 km / 0.5 mi
Queen Street Shopping District
1 km / 0.6 mi
Commercial Bay
1 km / 0.6 mi
Auckland Central City Library
1 km / 0.6 mi
Kawakawa Bay
1.1 km / 0.7 mi
The Civic Theater
1.1 km / 0.7 mi
Queens Wharf
1.1 km / 0.7 mi
Aotea Square
1.2 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2011
- Total number of rooms: 106
- Number of floors (main building): 7
- Twin rooms: 36
- Double rooms: 66
- Junior suites: 4
- hotel
- American Express
- JCB
- MasterCard
- Visa
- City centre
Show 58 more facilities & services
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Room service
- Laundry service
- LaunderetteExtra charge
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Bicycle storage
- Concierge
- Luggage room
- Dining area
- Clothes dryer
- Electric kettle: 1
- Towels and bed linen
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Air conditioning in Restaurant
- Conference room
- Meeting room
- ProjectorExtra charge
- Secretarial serviceExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- TV lounge
- Breakfast
- Breakfast a la carteExtra charge
- À la carte lunch
- À la carte dinner
- Special dietary options
- Gluten-free meals
- Vegetarian meal
- LGTBIQ friendly
- Deposit on arrivalExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIOR HARBOUR VIEWDOUBLE • SUPERIOR HARBOUR VIEW • 1 Bedroom • 23 m²DBL.HV-SU
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- 220V power supply
- Extra beds on demand
- Toiletries
- Desk
- Satellite TV
- Smoke detector
- Housekeeping
Show all 22 amenities
- Electric Kettle: 1
- Wake-up service
- Wi-fi
- Balcony
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
DOUBLE SUPERIOR HARBOUR VIEW
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.HV-SU
Room amenities
- Bathroom: 1
- 220V power supply
- Extra beds on demand
- Toiletries
- Desk
- Satellite TV
- Smoke detector
- Housekeeping
- Electric Kettle: 1
- Wake-up service
- Wi-fi
- Balcony
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
DOUBLE Accessible WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN Accessible SUPERIORTWIN • Accessible SUPERIORTWN.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
TWIN Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDSROO.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
Room SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 22 m²DBL.SU
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Electric Kettle: 1
- Housekeeping
- Smoke detector
- Satellite TV
- Desk
- Toiletries
- Extra beds on demand
- 220V power supply
Show all 23 amenities
- Wake-up service
- Wi-fi
- Balcony
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub: 1
- Shower
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
DOUBLE SUPERIOR
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Electric Kettle: 1
- Housekeeping
- Smoke detector
- Satellite TV
- Desk
- Toiletries
- Extra beds on demand
- 220V power supply
- Wake-up service
- Wi-fi
- Balcony
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub: 1
- Shower
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible SUPERIORRoom • Accessible SUPERIORROO.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
Room Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin Accessible SUPERIORDouble or Twin • Accessible SUPERIORDBT.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
Double or Twin Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR CITY VIEWQUADRUPLE • SUPERIOR CITY VIEWQUA.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
QUADRUPLE SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 46 m²JSU.ST
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- 220V power supply
- Toiletries
- Desk
- Satellite TV
- Smoke detector
- Housekeeping
- Electric Kettle: 1
- Tea and coffee making facilities
Show all 23 amenities
- Microwave
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom: 1
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Living room: 1
- Balcony
- Wi-fi
- Wake-up service
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
JUNIOR SUITE STANDARD
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- 220V power supply
- Toiletries
- Desk
- Satellite TV
- Smoke detector
- Housekeeping
- Electric Kettle: 1
- Tea and coffee making facilities
- Microwave
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom: 1
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Living room: 1
- Balcony
- Wi-fi
- Wake-up service
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIOR • 1 Bedroom • 22 m²DBL.H6-SU
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
- Desk
Show all 20 amenities
- Satellite TV
- Smoke detector
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopthorne Hotel Auckland City
DOUBLE Accessible SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-SU
Room amenities
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
- Desk
- Satellite TV
- Smoke detector
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
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JUNIOR SUITE KING SIZE BED
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
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DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
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DOUBLE SUPERIOR WITH VIEWS
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-WV
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Room HARBOUR VIEWRoom • HARBOUR VIEWROO.HV
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
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Room HARBOUR VIEW
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.HV
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Double or Twin SUPERIOR HARBOUR VIEWDouble or Twin • SUPERIOR HARBOUR VIEWDBT.HV-SU
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
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Double or Twin SUPERIOR HARBOUR VIEW
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.HV-SU
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Room AccessibleRoom • AccessibleROO.H6
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
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Room Accessible
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
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DOUBLE Accessible KING SIZE BED
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
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Room SUPERIOR HARBOUR VIEWRoom • SUPERIOR HARBOUR VIEWROO.HV-SU
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
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Room SUPERIOR HARBOUR VIEW
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.HV-SU
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 45 m²SUI.KG
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Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Kitchenette
- Mini fridge
- Individually adjustable heating
Show all 25 amenities
- Living room: 1
- Microwave
- Balcony
- Wi-fi
- 220V power supply
- CD player
- Extra beds on demand
- Toiletries
- Desk
- Satellite TV
- Plug adaptor
- Smoke detector
- Electric Kettle: 1
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
Facilities with extra charge
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Bathroom: 1
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Kitchenette
- Mini fridge
- Individually adjustable heating
- Living room: 1
- Microwave
- Balcony
- Wi-fi
- 220V power supply
- CD player
- Extra beds on demand
- Toiletries
- Desk
- Satellite TV
- Plug adaptor
- Smoke detector
- Electric Kettle: 1
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
Facilities with extra charge
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 22 m²TWN.SU
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Tea and coffee making facilities
Show all 22 amenities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Balcony
- Wi-fi
- Wake-up service
- 220V power supply
- Extra beds on demand
- Toiletries
- Satellite TV
- Smoke detector
- Housekeeping
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIOR
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Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Bathroom: 1
- Shower
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Balcony
- Wi-fi
- Wake-up service
- 220V power supply
- Extra beds on demand
- Toiletries
- Satellite TV
- Smoke detector
- Housekeeping
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
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-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE Accessible
Room photos
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
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-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
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DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
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-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
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SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
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-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityCopthorne Hotel Auckland City
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
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Guest reviews
What other guests saying about Copthorne Hotel Auckland City
100
reviews shown
Jessica
We enjoyed our stay, our room was by the elevators which was a bit noisy but other than that everything was great
Cheryll
Staff were helpful and friendly rooms ok but a bit outdated
TIMM
Nice people working there ,updated front of desk but room could do with a bit of love but nice place to stay
David
Breakfast kai was kapai
aaron
Lovely staff, they were super helpful
Emma
Nice enough for my one night stay before flying home. Good location to walk into main areas of Auckland. Room clean and tidy.
Maree
The room suited our needs. It was clean and tidy with the basics supplied. Location was great for the event we were going to. Staff were friendly and efficient.
Jeff
Room carpet was very pool and mould in the corner, air condition was were lound and not effective. Car parking spaces were good and friendly staff.
Allison
Room old but clean. Comfy bed. Breakfast granola bowl very filling and yummy. Staff pleasant and friendly
Vilma
Great location. Clean room.
Gemma
The staff were very polite, great service. Just the condition of the room was a let down. But absolutely stunning views of the city.
Ravi
Good value and convenient location.
Nigel
nice breakfest 1st in for parking at 30 dalls a day not much infomation on were things are
Sarah
breakfast was delicious and the hotel was lovely
Melissa
Good clean facilities, friendly helpful staff, good selection of breakfast buffett
Stuart
Great
judy
A tired hotel in need of renovation and upgrading. Hallway carpets are grubby looking. Room had basic TV no ability to stream Netflix or similar and no UBS charging points. Mine was an overnight stay so it was adequate place. Also don’t relay on a car parking be available on site.
Carolyn
Missed the breakfast.
Mary
Very handy for buses and perfect for a short walk to Spark Arena.
Craig
Good rooms, great staff, convenient to University and the central city.
Yoke Sam
Paid Parking available
Earl
Great stay -very central ' walking distance to CBD and Britomart Railway station
Judith
Nice hotel with great amenities. Having a restaurant makes eating before leaving so easy and food is yummy. Great for a quick stay. A few things in the bathroom could do with a new lease on life however the low cost of the room means this is an observation rather than a complaint.
Bernard
Limited parking but not free, staff was very nice, the room needs better cleaning (dust around the room and funk smell from under the bed). Cleaning staff did great the first day, but completely slacked there after and left the room with garbage and dirty towels.
With all that being said, the beds and pillows are by far the most comfortable i have ever slept on in a hotel/motel. I would give it a 10 out of 10. They just need to work on consistently cleaning the rooms \"completely daily\".
With all that being said, the beds and pillows are by far the most comfortable i have ever slept on in a hotel/motel. I would give it a 10 out of 10. They just need to work on consistently cleaning the rooms \"completely daily\".
Yoke Sam
Clean, walking distance
Aimee
\"Had a great time at the Copthorne Hotel, Auckland City. The staff were lovely! It's a nice place, but could do with more facilities, and the 'room service' felt more like pickup. Overall, maybe a 6 or 7 out of 10.\"
Yoke Sam
They charge for parking
Elisa
Great for a cheap few days away for us, we used the lime scooters to get around and left the car parked at the hotel. Didn't manage to try the hotel food and amenities but the bed was comfortable and the shower was great for waking you up in the morning
Joseph Cleo
Bedsheets has stained. The toilet shower gel dispenser is not working. The glass division on shower and roilet are movin. There is not match parking for the guest. There is no near plug on the table that can hold the water heatet.
Samuel K
Staffs are friendly
Raewyn
Rooms/furniture were in poor condition. Booked a superior room but was only one floor up and on the road front so very noisy with guests arriving and departing all hours.
Ian
Comfortable for an overnight stay
Gillian
Good place to stay
Ruth
Staff professional. Hotel convenient for business and university. Short walk to reach downtown. Room quiet and clean but in need of renovation. Toilet wouldn't flush waste away. Staff tried to fix but problem reoccurred.
Paul
Comfortable stay as always
Dianne
Very clean room, comfortable bed Top location to the city Close to the city . Rooms dated
Margaret
The room was clean but some of the amenities need updating.Staff were very helpful and went out of there way to assist when necessary.Teabags and more towels needed for rooms.
Linda
The room was very dated and not very clean. Furniture chipped and tiles broken in bathroom. Did not agree that it was a superior room at all.
Did not bother to check 2nd guest in so am unsure if a fire occurred they would have know who was staying in the hotel
Did not bother to check 2nd guest in so am unsure if a fire occurred they would have know who was staying in the hotel
Brigid
Room is very dated. Watermarks on furniture. Only one chair in a room with two double beds. Signs of poor repairs in bathroom (ceiling and porcelain) and PowerPoint coming away from wall. Beds were clean but linen very threadbare. Beds extremely soft. Room was very hot and stuffy and ventilation was poor, too noisy to have it on at night.
Paul
Room was clean. The bed was very comfortable and quiet, which are the most important things to me.
Jolene
Communication barriers.
Mould on bathroom tiles and bathmat.
Drinking glasses placed next to toilet.
Hair on bedspread, and in bathroom.
Only one roll of toilet paper.
Fridge had a a strong, unpleasant odour which tainted items.
No bible in draw.
Comfortable beds.
Great room service.
Mould on bathroom tiles and bathmat.
Drinking glasses placed next to toilet.
Hair on bedspread, and in bathroom.
Only one roll of toilet paper.
Fridge had a a strong, unpleasant odour which tainted items.
No bible in draw.
Comfortable beds.
Great room service.
Melanie
Clean, very pleasant staff, great barman, great breakfast. Highly recommend this hotel. Convenient location to the Cruise port
Melanie
Room was very clean and staff very friendly.
Bhavesh
Exceklent
Hannah
The room was clean and the bed was extremely comfortable. Knowing what floor you were on was a bit hit & miss, since it wasn't explained at reception and the breakfast was a little expensive.
Rebecca
Great location. Nice there was a bar with a happy hour and meal deals. Rooms were clean and tidy.
Virginia
Yes, room was clean but feel it is time to invest in new mattress. The restaurant within was great comfort for us. Hotel staff are courteous and friendly and yes, we will surely consider Copthorne should future travels take us back here.
Min
Staff very helpful. Rooms very comfortable. Only caution - guest room toilets are lower to the ground than normal -may cause problems if you have hip issues.
Vicki
Staff were excellent
Nicole
Room was beautiful, stunning view. Could have another comfy chair. Room wasn’t “spotless” I found a couple of stray hairs in the bathroom. But I just washed them away. Otherwise it was good oh and having no parking was a bit disappointing.
Janet
Nice hotel, clean, quiet. Accommodating staff-let us store our bags until check-in time. Walkable, tho area is hilly.
Anishea
Clean room, had everything we needed except there was no parking available.
Cheryl
Check in staff tried hard - conflict with reservation cause for serious frustration
Restaurant staff not well trained - poor service
Elevators and room were not clean . Facilities in need of some TLC, broken chair , ripped carpet in our room .
Over rated relative to other hotels we’ve stay in NZ and AU.
Restaurant staff not well trained - poor service
Elevators and room were not clean . Facilities in need of some TLC, broken chair , ripped carpet in our room .
Over rated relative to other hotels we’ve stay in NZ and AU.
Kim
Tidy room
Melissa
Room wasnt what i asked for but staff were amazing
Vicki
I've fed back to the hotel. While the bed was comfy, the room was happy and unclean. The response from hotel management was a cut and paste reply that didn't respond. Also, I tried communicating with the Copthorne through the Expedia app with no response at all. Very disappointing.
Stacy
Extremely limited parking and very hard to navigate in and out of it if you are issued a spot. Wifi connection is awful and would reset or not connect for 30 min at a time. Contacted the front desk about it and they said that’s how it is and the other wifi code they could give me is even slower. Doors slam shut automatically so you hear them at all hours of the night while trying to sleep. Bathroom doors are sliding and do not muffle any sound coming from the bathroom. Would not recommend staying here even if it’s a good deal.
James
Room was really scrappy. Looked like it hadn’t been touched since the nineties. Air con so loud we had to have the window open. But the noise outside kept us awake. Worst night sleep, wife woke up angry would never stay there again.
Peter
Just rubbish overall
Karl Cherry
We stayed in several accommodations during our trip, and unfortunately, the Copthorne Hotel Auckland CBD was the worst by far. The receptionist was unwelcoming and dismissive upon check-in.
We booked a city view room based on the photos shown during booking and on the hotel’s website. Instead, we were given a very small room on Level 2 with two double beds, overlooking the car park. The so-called “view” consisted of a large tree and Anzac Avenue, with constant traffic from cars and buses—there was absolutely no city view.
The air conditioning was not functioning properly. It was extremely noisy and only blew warm air. Considering it was January (summer) and we were three people in a tiny room, the heat made it unbearable and resulted in a sleepless night. When we raised this issue with reception, the response was simply “no”—we were told we could not be moved to another room with a city view or working air conditioning.
Breakfast was equally disappointing. The hot food was covered with cheap plastic, and both the bacon and sausages had a strong, unpleasant smell that made them inedible. The quality felt extremely poor. When we asked for a hot chocolate for our child, we were told they only provide coffee and would need to charge extra for hot chocolate.
To make matters worse, we later realized we had paid $50 more than the hotel’s normal daily rate.
Overall, this was a very poor experience. We would not stay at this hotel again and would not recommend it to anyone.
We booked a city view room based on the photos shown during booking and on the hotel’s website. Instead, we were given a very small room on Level 2 with two double beds, overlooking the car park. The so-called “view” consisted of a large tree and Anzac Avenue, with constant traffic from cars and buses—there was absolutely no city view.
The air conditioning was not functioning properly. It was extremely noisy and only blew warm air. Considering it was January (summer) and we were three people in a tiny room, the heat made it unbearable and resulted in a sleepless night. When we raised this issue with reception, the response was simply “no”—we were told we could not be moved to another room with a city view or working air conditioning.
Breakfast was equally disappointing. The hot food was covered with cheap plastic, and both the bacon and sausages had a strong, unpleasant smell that made them inedible. The quality felt extremely poor. When we asked for a hot chocolate for our child, we were told they only provide coffee and would need to charge extra for hot chocolate.
To make matters worse, we later realized we had paid $50 more than the hotel’s normal daily rate.
Overall, this was a very poor experience. We would not stay at this hotel again and would not recommend it to anyone.
Lisa
A bit dated, but served it's purpose.
Michael
Enjoyed being a little out of CBD. Though yes rooms a bit dated, was OK for my purpose.
THOMAS
Breakfast was fine,rooms clean,balcony okay
John Eric
Everything was very positive.
Jonathan
Comfortable, clean and welcoming....but please get bigger cups for making tea!
Denise
I had gift cads that had expired they were valid when I booked the room
After backwards and forwards they have now been honoured which is great be this was ignoring on the check in time
After backwards and forwards they have now been honoured which is great be this was ignoring on the check in time
Sharon
Everything was absolutely perfect. Buffett breakfast was delicious. Staff at hotel was amazing. Would stay here again.
George
Staff were very good rooms and food were very good couldn’t fault and excellent are for city centre and all amenities
Sharon
Beautiful room, wonderful staff, breakfast was very good. Rooms came with fridge, coffee maker for tea and coffee with cream and different kinds of sugar. You can use their laundry facility. Close to Sparks Arena and the Civic Center. You can walk to the Ferry and there’s stores, the Auckland Museum and restaurants practically a few blocks away from the hotel. They’ll even store your luggage. Would definitely stay here again.
Angela
Friendly and helpful staff, bed was comfy.
Easy location to find. Restaurant/Bar is worth a visit, great pizza and happy hour 😀
Easy location to find. Restaurant/Bar is worth a visit, great pizza and happy hour 😀
Shanil
Nice stay. But, charging on parking was not expected.
Angel
All good.
Steve
The room was clean but a little tired. Bathroom very dated, shower over bath. Beds were comfortable, quiet, great location in the city.
Carolyn
Room was nice
Greg
Good value hotel close to all amenities in Auckland CBD and waterfront.
Patricia
The staff were very helpful and friendly.
G d
The hotel is so tired and smelled so ghastly in the hallways. The room could not be cooled. No outlets by the bed. The star of the show was the bed and pillows which were top shelf
Angela
The staff is really great. Location is ok, though restaurants are a good 6-7 blocks away. If you take a left out of hotel, good neighborhood. If you take a right…not so much. Rooms desperately need updating and a deep clean. I was there for 3 nights and changed rooms twice. The first, had a gorgeous view and somewhat quiet- but smelled of mold. The 2nd room, not nearly as quiet, furniture was really beat up, don’t walk barefoot stained carpet, and flooded while I was out on a tour. 3rd room, overlooked a construction site but was cleaner. The staff did immediately move me after the flood and comped my breakfast and gave me tickets for free cocktails. Not their fault, and they did the best they could. Copthorne management needs to do a better job of upkeeping their property. Overall, ok place to stay if you just need a place to end a busy day of touring!
Paula
Did not avail of breakfast
Dawn.
Would have liked cups in the room to be bigger as so tiny had to make 3 cups every time . Only 2 english breakfast t bags im british enjoy several cups of tea. Staff great . Enjoyed breakfast. Would have been nice to have brochures on display so could decide where to visit or maps where to go.
Norie
breakfast was amazing
Lyn
The food at the restaurant was excellent, the staff and service were excellent, the room was comfortable
Andrea
Great for concerts nice and close also close to the viaduct
Oshad
Good
Bronte
Would recommend this hotel. Central, clean, great staff 😊
James
Didn't know
ELIZABETH
Close to Uni and town. Dated hotel but clean and had every thing. For the live, it was a great option.
Christina
Great central location. We were 4 females sharing a room, we knew 2 would be sharing a bed but it was two double beds in a tiny room so was very cramped. The room was only dressed for 2 had had to ask on two separate occasions for an xtra stuff
Kirsten
The staff were lovely & very helpful, we were able to get a car park which was awesome but you don't know until you arrive if it's available. The wifi wasn't strong enough to cast to the tv, it kept dropping out but worked fine on phones. The beds were comfortable but the room did look a bit tired. Great location for the Arena.
Sapphire
The room wasnt clean properly, it was actually quiet dusty in there
Geoff
Overall excellent.Great location for university and centre.Nice room on top floor with nice views.Only comment really was there was no coffee available at the bar at 8.30pm and no coffee plunger for filter coffee in room.
Ivan
Hotel is very old and the buffet breakfast one of the worst i have seen. Staff weren't interested and didn't engage
Nic
Our check in was at 2pm and we had to wait for an hour and a half until the room they allocated us was ready. When we called them they eventually gave us two room keys and none of them was the original room they allocated us, but why give us two rooms?
Do they charge extra if people check out an hour and a half after check out?
Will not be going back as they made us late for our function, not happy.
Do they charge extra if people check out an hour and a half after check out?
Will not be going back as they made us late for our function, not happy.
Simon
Walking distance to CBD. Quiet on the 6th floor. Very dated. Bathroom poor. Shower screen badly leaking. Ok if you like a slippery shallow swimming pool for a bathroom. Room 615 showing signs of lack of funds to keep tidy (peeling laminates on furniture). Parking limited. Check in early to avoid issues. Very average hotel.
Lisa
Great price, clean, staff friendly and attentive. Beds were comfy, furniture needs updating but otherwise good.
Paula
Great friendly reception staff on arrival. Room was clean and suited our night away. Is close to transport and not that far to.walk to main shopping.or restaurants, parking at hotel was good (pay extra for) restaurant and bar looked good but we went out for meals. Check out was quick and easy. Would recommend if you looking.for a budget friendly option to have a night or 2 away.
Robin
Close and walkable to conference venue.
Surrander
Room was small and without a desk
Washroom with mold and ants all ove
Washroom with mold and ants all ove
Maxine
Amazing friendly staff, lovely clean rooms, great price too 😄
Carla
The only thing I thought could do with some attention is the breakfast service - specifically the coffee & milk. Coffee was really weak & the milk was 'off' but apart from that it was excellent.
Location & surroundings
Copthorne Hotel Auckland City
150 Anzac Avenue, Auckland, New Zealand
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Copthorne Hotel Auckland City
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