Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Four Points by Sheraton Auckland

Auckland · New Zealand

396 Queen StreetView location

9.0/10Excellent921 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.0/109.0
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Auckland

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy local and international cuisine at Queen's Head Bar & Eatery, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 255 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Read more about this hotelShow less

Four Points by Sheraton Auckland is centrally located in Auckland, a 3-minute walk from University of Auckland and 9 minutes by foot from Sky Tower. This luxury hotel is 0.9 mi (1.5 km) from Auckland Domain and 1.3 mi (2.1 km) from Spark Arena.

Make yourself at home in one of the 255 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and 2 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Qualmark Sustainable Tourism Business Award Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Guests can access their rooms with a mobile device.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately NZD 39 per person
    • Covered valet parking fee: NZD 60 per night (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: NZD 60.0 per night
    • Credit card charges are subject to a surcharge of 2.5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Vietnamese

    Korean

    Japanese

    Filipino

    English

    Chinese (Mandarin)

    French

    Spanish

Nearby attractions

Queen Street Shopping District 0.1 km / 0.1 mi
Auckland Town Hall 0.1 km / 0.1 mi
Aotea Square 0.2 km / 0.2 mi
University of Auckland 0.3 km / 0.2 mi
Auckland Central City Library 0.3 km / 0.2 mi
The Civic Theater 0.4 km / 0.2 mi
Aotea Centre 0.4 km / 0.3 mi
Albert Park 0.5 km / 0.3 mi
Auckland Art Gallery Toi o Tāmaki 0.5 km / 0.3 mi
Karangahape Road 0.6 km / 0.4 mi
High Street 0.6 km / 0.4 mi
Symonds Street Cemetery 0.7 km / 0.4 mi
Sky Tower 0.8 km / 0.5 mi
Kawakawa Bay 0.8 km / 0.5 mi
SkyCity Casino 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 255
  • Suites: 11
  • hotel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
Show 49 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 2
  • Projector
  • Conference hostess
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Four Points by Sheraton Auckland

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS WITH VIEWSSUITE • TWO BEDROOMS WITH VIEWSSUI.B2-WV

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    SUITE TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 36 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable6 photos

    Four Points by Sheraton Auckland

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BED • 1 Bedroom • 45 m²STU.CV-KG
    STUDIO CITY VIEW KING BEDPhoto unavailable11 photos

    Four Points by Sheraton Auckland

    STUDIO CITY VIEW KING BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-KG

    Room amenities

    • Bathrobes
    • Slippers
    • Cable TV
    • Dishwasher
    • Balcony
    • Internet access
    • Toiletries
    • Desk
    • Microwave
    • Mini fridge
    • Minibar
    • Kitchenette
    • TV
    • Direct dial telephone
    • Hairdryer
    • Safe
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Soundproof room
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 26 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    Four Points by Sheraton Auckland

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GUEST ROOM KING BEDDouble or Twin • GUEST ROOM KING BEDDBT.GR-KG

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Double or Twin GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM KING BEDQUADRUPLE • GUEST ROOM KING BEDQUA.GR-KG

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Four Points by Sheraton Auckland

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Four Points by Sheraton Auckland

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Auckland

9.0
Excellent
921 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Jonathan
Room was clean. Staff was very helpful.
10/10
Exceptional
25 Jul 2026
Laurence Raymond
This is a great place to stay when in Auckland. I couldn’t fault it - we really enjoyed our stay. The rooms are modern, clean & comfy. Hot shower & wifi - no issues. Also no noise from other guests or from the traffic. Every member of staff that we encountered were friendly; happy & very helpful.
10/10
Exceptional
23 Jul 2026
KARAN IQBAL
Very good clean room good service
10/10
Exceptional
20 Jul 2026
KARAN IQBAL
Clean room safe good staff
Self
10/10
Exceptional
19 Jul 2026
natalie
Room was clean and tidy, front desk staff are great to deal with and very knowledgeable on the area. Close to eateries, movie theatre and sky city. Also easy to get to from the motorway.
Partner
10/10
Exceptional
12 Jul 2026
KARAN IQBAL
Staff very good clean room good service
10/10
Exceptional
02 Jul 2026
Lindsey N
We had a wonderful time, beds comfortable and location was excellent!
Family
10/10
Exceptional
29 Jun 2026
Glenn
This was a short stop over to catch up with family prior to travelling overseas for a few weeks. Nice comfortable room with very friendly and helpful staff
Partner
8/10
Excellent
23 Jun 2026
Karen
The staff! All of them! At the front desk, the restaurant and The Churchill! Absolutely incredible team. Felt so welcomed by all.

The bed is lush, the pillows amazing! Room a bit smaller than anticipated but for the price was great value.

Only downside is the soundproofing and heavy doors slamming when people came in and out of rooms.
Partner
8/10
Excellent
31 May 2026
Matua
We highly recommend four points to anyone who is looking to stay in Auckland city. Expedia made the booking process very easy. First ever time staying here and we received lovely service, staff that was very cooperative with changes, the food was amazing and to top it off we got to enjoy drinks at their breathtaking roof top bar. My partner and I were very happy.
Family
10/10
Exceptional
26 May 2026
Gorica
Proximity to central Auckland, bars restaurants
Very clean rooms, very polite and helpful staff
Our small issue was quickly resolved
Great stay
Family
10/10
Exceptional
17 May 2026
William
This was a last minute booking and the staff were very helpful and accommodating.
We had a corner room which was well laid out and very comfortable.
Everything was new and clean and we will definitely plan to stay again.
Family
10/10
Exceptional
14 May 2026
Deborah
At last towels as large as the ones at home,a huge plus for me!Sick of wee towels everywhere I go.Had a corner room so a bit larger than standard room and that gave us a wee sitting area with 2 chairs and coffee table plus the standard desk .The room was incredibly quiet .Would stay again.
Partner
10/10
Exceptional
10 May 2026
Sang
The room clean, staffs are friendly and accommodating our needs.
Family
10/10
Exceptional
09 May 2026
Dmitry
Perfect 1 night staycation. Hotel feels very new inside, spacious corner room with view over Auckland. Very comfortable bed. Enjoyed the drink at the rooftop bar and breakfast buffet in the morning
8/10
Excellent
02 May 2026
Grace
Room/hotel was nice and modern and service was good overall. The buffet breakfast was pretty average though. And we weren’t clearly informed upon booking about the $200 security deposit that would be taken on arrival until departure.
Partner
10/10
Exceptional
22 Apr 2026
Michael
The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again.
Family
10/10
Exceptional
22 Apr 2026
Michael
The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again.
Friends
10/10
Exceptional
20 Apr 2026
Janice Ann
Room clean
Staff: JAKE at front desk went over and above to help us
Breakfast: Good, but could have had more choice.
Good.
Partner
10/10
Exceptional
19 Apr 2026
Carly
Great location, great room, comfiest bed, great amenities and offerings and the Churchill upstairs is amazing too!
Highly recommend! :)
Partner
10/10
Exceptional
13 Apr 2026
Rustom Quila
Very clean and close to everything
Family_with_children
10/10
Exceptional
10 Apr 2026
diwakar
Did not have breakfast
8/10
Excellent
10 Apr 2026
Simon
Upon arriving in Auckland best and convenient way to hotel would be the super shuttle. They are very reliable. Hotel was located only 15 minute walk to habour and a stone throw away from CBD including 2 blocks from the sky tower. Breakfast was average, needs to be improved especially the quality of the fruit and the chef needs to make omelette better, not too good, apart from that everything else was fine.
Partner
6/10
Pleasant
09 Apr 2026
Hope
For a high end hotel chain I was very disappointed. The room was tiny, no actual coffee (just instant) in the room, no free breakfast for all guests, water refill stations on every floor had only warm water.
Friends
10/10
Exceptional
08 Apr 2026
stephen
Kitchen all well equipped. Suit very new and clean . Location excellent
Family
6/10
Pleasant
03 Apr 2026
Tony
TV did not work. Maintenance could not get it working. Was told he would brief the manager but I never heard back from anyone.
Partner
8/10
Excellent
01 Apr 2026
Tony
Clean room but tight
Partner
10/10
Exceptional
31 Mar 2026
Thomas
Great location and wonderful staff! Breakfast was average but staff were very helpful. Rooms were nice with great views.
8/10
Excellent
28 Mar 2026
Katrina Maree
Nice breakfast and very attentive polite staff. Super comfortable bed.
Family
10/10
Exceptional
21 Mar 2026
Craig
Great location and top notch room, stayed a single night as something to go to in the city and walking distance. Had a cocktail at Churchill's, what a great location. Breakfast was great in the morning also.
Partner
10/10
Exceptional
21 Mar 2026
Elyse
Was all good, clean, pretty basic small room
Friends
10/10
Exceptional
19 Mar 2026
paul
The Manager on check in provided outstanding service, will book again based on his personal service. Thanks
Partner
10/10
Exceptional
17 Mar 2026
Alan
Beautiful hotel in a perfect location. Rooms were small, but comfortable and well appointed. Staff was friendly and helpful. Beautiful rooftop bar and nice restaurant in the lobby.
10/10
Exceptional
17 Mar 2026
Dion
I appreciated the cleanliness of the building. The rooms were very modern and spacious.
Friends
10/10
Exceptional
08 Mar 2026
Jesús jorge
All good
10/10
Exceptional
18 Feb 2026
Richard
Beautiful bathroom and staff was extremely friendly and helpful.
Self
6/10
Pleasant
17 Feb 2026
L A
Room was OK. Staff member was difficult to deal and obstructive. She made the checkin experience stressful.
Self
10/10
Exceptional
08 Feb 2026
Samuel
Very nice hotel in Auckland. The room was very clean and had some really awesome views of the Sky Tower via big floor to ceiling windows. The staff was very friendly. The hotel is in a convenient location within walking distance of tons of great places to eat. We parked in the nearby Civic Car Park for a great price, but they do have some parking for pick-off and drop-off. We would definitely consider staying here again!
Leisure Partner
8/10
Excellent
07 Feb 2026
Laura
Room was clean, got a handicapped room but wasn’t needed - it was ok - shower curtain was dirty on the bottom. Restaurant was good. Everyone was helpful. Would definitely recommend and stay there again.
Leisure Partner
10/10
Exceptional
07 Feb 2026
Trevor
Great location and fab room
Leisure Partner
10/10
Exceptional
06 Feb 2026
James Patrick
Staff was amazing- friendly and helpful.
Leisure
10/10
Exceptional
03 Feb 2026
Tim
Really good value hotel. Room was nice, rooftop bar superb and breakfast fantastic. Great location too.
Partner
10/10
Exceptional
02 Feb 2026
Lianne
Super friendly helpful staff, good breakfast very clean property
8/10
Excellent
02 Feb 2026
Alan
Room was very good but some of the light controllers were in unusual places. Staff were excellent and helpful. Location was good with a good mix of eating places. Bus service to the port area close by.
Leisure Partner
8/10
Excellent
02 Feb 2026
Rudyard Jeremy
A Quest hotel masquerading as a Sheraton.

Clean. Good water pressure in the shower. Oddly insane TV, maybe the slowest UI known to man and feverishly wants you to set an alarm with a really high default volume.

Location is fine, at the point of Queen St just before it gets too steep to walk up. Sadly Auckland has let itself go so you might not want to leave your room. There is a water filter by the lift. The bed is comfortable and pillows fine.

The room included 3 instant coffees, 3 sugars, 3 teas. 6 little milks and two cups. 1 tooth brush/soap/shower cap… couldn’t figure out if the room was for one or two people.

The bathroom had two barn style doors. The main one didn’t work, it was broken so couldn’t be closed. The other one was entirely pointless. Please hotels, use a door like an adult. The bathroom soap did smell like the adult version of Lynx Africa.

Was standing by the tv barefoot and found a nail woven into the carpet. There is no way a cleaner didn’t notice that rusty nail while vacuuming. Otherwise the place was pleasantly spotless, the glass shower door sparkling.

Check in staff were efficient but not very warm. We did not try any of the food places in the hotel. The food places always had an older crowd (think walking frames), they looked happy.

The hotel gym was well stocked with equipment and clean. Even had free apples available.

The hotel was fine for a night or two but not overly memorable.
Leisure Partner
10/10
Exceptional
31 Jan 2026
Peter
Comfortable clean room and easy check in/out
Leisure Self
10/10
Exceptional
31 Jan 2026
Karen
Great location. Lovely staff.
Friends_and_family Family
10/10
Exceptional
30 Jan 2026
Patrick
.
10/10
Exceptional
24 Jan 2026
Adriana
We like it very much
Partner
10/10
Exceptional
24 Jan 2026
Leslie
Highly recommended
Leisure Self
10/10
Exceptional
19 Jan 2026
Julie
Wonderful, attentive staff, great restaurant, beautiful room
Partner
10/10
Exceptional
17 Jan 2026
Thwen
Staff extremely professional and accommodating.
Partner
10/10
Exceptional
17 Jan 2026
Beverly
Lovely clean room, excellent helpful staff and great restaurant on site
Leisure Partner
10/10
Exceptional
17 Jan 2026
Elizabeth
Amenities and walking distance to City Centre.
Leisure Partner
10/10
Exceptional
16 Jan 2026
Janet
Staff members were all very helpful and responsive. Great location. Buffet breakfast was a challenge; staff were rushing to keep up with restocking foods. I had to wait forty minutes for an omelet after asking staff four time. When it arrived it was excellent.
Leisure Partner
10/10
Exceptional
06 Jan 2026
Denis
We enjoyed our stay. Thank you.
Leisure Family
8/10
Excellent
03 Jan 2026
Natasha Anna
Spotless room
Lovely staff
4/10
Poor
31 Dec 2025
Mrikank
The hotel was not worth the price. The amenities were average, the breakfast was mediocre, and the view was just okay. Prices were much higher than comparable hotels. The breakfast was underwhelming, and the staff did not bother to follow up or offer help. The gym was a small closed room with limited machines and no towels. Overall, it felt like a 3-star hotel at best. I will not stay here again.
Leisure Partner
8/10
Excellent
31 Dec 2025
Sumandeep
Beautiful, spacious and clean rooms, central location, friendly staff!
Business Self
8/10
Excellent
27 Dec 2025
Bryan
Fantastic room, great view, awesome room service experience with awesome food and delivery staff. Shame check in and check out was so slow.
Leisure Self
10/10
Exceptional
08 Dec 2025
Melissa
Clean room, friendly staff
8/10
Excellent
07 Dec 2025
Douglas
Good location to see/do downtown Auckland. Front desk staff were very helpful. Housekeeping needs to be more attentive when rooms are available.
Leisure Partner
8/10
Excellent
07 Dec 2025
Amanda
Room was clean, staff were friendly, air con was great during the hot Summer days.
Leisure Partner
8/10
Excellent
03 Dec 2025
Melissa
Room was nice, spacious for the two of us, bathroom was nice, linen nice etc. roadworks started at 8am drilling etc loudly. Also check in staff member was a little abrupt and not an overall welcoming experience. Overall it was good.
10/10
Exceptional
24 Nov 2025
Ravanya
Best sleep ever, great bathroom and view
Leisure Friends
8/10
Excellent
23 Nov 2025
Elizabeth
Room was clean and tidy. Jake on reception was very welcoming and chatty. The Churchill Bar was a good place for a few drinks.
Leisure Family
10/10
Exceptional
20 Nov 2025
Ngahuia
All staff were professional and welcoming. We enjoyed our stay. Transport by bus were near by and shop
6/10
Pleasant
12 Nov 2025
Meafou
No complimentary water tea or coffee. Enquire at front desk and they promised to deliver to my room but never arrived.
Leisure Self
8/10
Excellent
11 Nov 2025
Jim
Nice hotel in convenient CBD location
Leisure Partner
8/10
Excellent
09 Nov 2025
Rebecca Jane
Room was very quiet and clean. Breakfast buffet was a little disappointing with not alot of options, and luke warm food. The air con in my room wasnt working very well and there were no staff available the first day to fix, after my 3rd call about it i was offered a new room by the manager. Location of the hotel was very central and convenient. The cost of parking onsite was was too expensive if you were staying several nights like us.
Leisure
8/10
Excellent
08 Nov 2025
Lance
Clean and tidy staff were polite and helpfull
Leisure Partner
10/10
Exceptional
08 Nov 2025
Ivan
Clean, comfortable, central. Only small complaint is I couldn’t access room service menu due to issues with the app. I would stay here again
Leisure Partner
10/10
Exceptional
30 Oct 2025
Robyn
Clean modern room. Staff were very friendly and helpful.
Only disappointing thing was the buffet breakfast hot food in the bain maries was all cold no matter what time we ate there.
Leisure Partner
10/10
Exceptional
14 Oct 2025
Anuya
Staff very friendly, best pizza and kumara fries for room service. Great breakast . Only downside we didnt stay longer
Leisure Family_with_children
10/10
Exceptional
08 Oct 2025
Sarah

Excellent Service

Very impressive service by all the staff we encountered.
Central location which was ideal for us.
Well appointed hotel, comfortable and all amenities provided.
Highly recommend
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
Vanessa
Friendly and helpful staff.
Partner
10/10
Exceptional
02 Oct 2025
Darren
Always an enjoyable stay
Leisure Partner
10/10
Exceptional
25 Sep 2025
Ian
Location was great for visiting the Art Gallery, Museum, access to motorways . Staff were great and the parking at the hotel made life simple
Leisure Partner
10/10
Exceptional
17 Sep 2025
David
Room had a great view of Auckland. Staff were very friendly, attentive and always had a smile.
Leisure
10/10
Exceptional
02 Sep 2025
Jo
Very nice accomodation
Business Self
10/10
Exceptional
22 Aug 2025
Kala
We stayed in a regular room, 3 adults with two queen beds. The room was large. I had asked for a shower chair and informed during booking that I will bring suction grab bars. After 3 days, the shower chair did not materialize. I was told the hotel could not get one. We moved to the smaller accessible room ( one leg amputee ).
The housekeeping staff did not place sufficient towels either they forgot towels or milk, or coffee or something. The stuff to make coffee or tea were old. We stayed for a week.

Front desk staff were excellent. Overall excellent place.
10/10
Exceptional
13 Aug 2025
Mohit
Good location
Business Self
10/10
Exceptional
18 Jul 2025
Buddhika
It's a comfortable stay. Cleanliness is good. There's a rooftop bar with a good view of the city. Only thing I didn't enjoy was having to pay for parking in addition to the hotel fee.
Business Self
8/10
Excellent
16 Jul 2025
Catarina
Modern hotel close to the Sky Tower and Auckland University of Technology. Good breakfast.
Leisure Friends
10/10
Exceptional
17 Jun 2025
Reeta
Safe to walk around town.
Leisure Partner
10/10
Exceptional
13 Jun 2025
Niki
Was great location perfect for the show we were going to
Leisure Partner
8/10
Excellent
09 Jun 2025
Lindsay
Room very nice but quite small. Television didn’t work well, and only local TV channel available
Business Partner
10/10
Exceptional
23 May 2025
Emmanuel B

Ok for a high end hotel

Nice hotel in the heart of the city. Very convenient location. Only issue was that for the price and the luxury expected, there was no bath tub. Bed was very comfortable but kept on sliding from the wall. No bathrobes and no swimming pool nor sauna. Gym was basic.
Self
10/10
Exceptional
22 May 2025
Lyn and John

Super one night stay

A comfortable on night stay. Greta bed and quite room on 15th level with harbour view which was unexpected. We took the offer of joining the Marriott club this time as we have stayed here a few time. We were immediately given a discount on drinks at the bar. We had a car to park and opted for valet as we didn’t want to fuss with the self park option. The parking package included a breakfast buffet for 2 - this was great value and the breakfast was excellent. Very nice omelet to order, pastries and the usual buffet fare. Great front desk service too
Partner
10/10
Exceptional
09 May 2025
Brandon
.
8/10
Excellent
24 Apr 2025
David

Solid chain hotel in good downtown location

Solid hotel. Good location for downtown and tbe university. Breakfast expensive but was good. Room spacious. Staff friendly and professional.
6/10
Pleasant
15 Apr 2025
Kaylene
Dirty sheets! Had to wait for ages to get them changed which is annoying when you’re ready for bed. Ironing board - no iron. Another hour wait. No decent coffee in room or pod machine - I’ve paid much less for accommodation and received better. Definitely not Sheraton standard.
Leisure Self
8/10
Excellent
10 Apr 2025
Roberta
Close to everything
Leisure Friends
10/10
Exceptional
04 Apr 2025
Patricia
Very kind and professional staff. Great breakfast!
10/10
Exceptional
02 Apr 2025
Susan
Great place to stay especially if going to events at the Town Hall or Civic. Super convenient and a quality hotel stay. Really enjoy the ability to walk to shopping, food and drinking spots. Churchill roof top bar is really nice too. Very friendly and helpful staff.
Leisure Partner
8/10
Excellent
29 Mar 2025
Alison
Room wasn’t available upon check-in (not available until 4.20pm). However, staff provided some drinks vouchers and were apologetic about the delay. Deluxe room is spacious, Churchill roof top bar good experience with helpful staff.
Leisure Family
10/10
Exceptional
15 Mar 2025
Nicole Michelle
Four points by Sheraton is a wonderful Hotel very close to dining option. Shopping, and entertainment. The staff is amazing. Everyone was so friendly and accommodating. The food is good at the hotel as well, and they have a buffet breakfast. We will definitely stay there again on our next trip to New Zealand!
Leisure Family
10/10
Exceptional
13 Mar 2025
Alan
Good staff. Very helpful
Leisure
10/10
Exceptional
09 Mar 2025
Marilyn
Staff were all great. Problem with TV remote taken care of quickly Nice special treat for women in honor of International Woman's Day.
Leisure Partner
10/10
Exceptional
09 Mar 2025
Candice

Comfortable and clean

Another great stay, super efficient check in process, wonderful service at the Churchill bar too. Room was tidy, clean and well appointed - only minor complaint was that you could hear a bit of hallway noise thru the main door
Self

Location & surroundings

Four Points by Sheraton Auckland
396 Queen Street, Auckland, New Zealand

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Four Points by Sheraton Auckland

229 hotel photos