Name: Kiwi International
Address: 411 Queen Street, Auckland, 1010, NZ

2/10

Poor

20 Jul 2026

Wei

We got a family room, it was right at the entrance of the floor, noisy all night, gate always wide open, don’t feel safe, definitely the worst hotel I’ve ever stayed at. Won’t be back at all.

Family_with_children

6/10

Pleasant

19 Jul 2026

Richard

Room was nice and clean as well as cosy and warm.

Family_with_children

10/10

Exceptional

06 Jul 2026

Ravi

All staff good

2/10

Poor

26 Jun 2026

May

The place is old and not kept.
The toilet seat stayed down you had to keep holding it up to sit on the toilet.
No power points nexts to beds
The room was cold
Good parking
Staff were helpful on checkin

Family

10/10

Exceptional

24 Jun 2026

Marc

Nice private room, very convenient to cental auckland k-road areas . Staff helpful and friendly. Room clean ans tidy. Basic te coffee avaliable. Only draw back was one of the radiators in the room wouldnt shut off. Was quite warm, but opened window to cool down.
Overall very great experience 😃😃. Definitely recommend taking parking as was very useful for getting around.

Friends

10/10

Exceptional

31 May 2026

Antoan

Clean room and friendly staff.

Partner

8/10

Excellent

31 May 2026

Bradley

no issues at all, it served the purpose of being somewhere safe, comfortable, and warm to stay. great location, friendly staff.

Friends

8/10

Excellent

18 May 2026

Henry

Firstly, this is great value for money if you look at the location alone. It is walking distanace from everything in the CBD. Our room was clean, and I could not find any faults with that. The room is a bit outdated, in that it looks and feels old. But it had everything we needed. There were some damages to the walls that were poorly fixed. Our room/apartment was right in fornt of the lift, and next to the stairs, so it was a bit noisy, all hours of the night. The staff were friendly and helpful. We didn't get a chance to check out the shared space downstairs, so I can't comment on that. I will definetely stay there again if all I'm looking for is a place to sleep for a night.

Family_with_children

10/10

Exceptional

09 May 2026

Brian

This is an old building and it has been a few years since I last stayed there. It was pleasing to see there has been a huge amount of work upgrading the building and facilities. The place is not flash but it is comfortable and central to Auckland CBD. I would stay there again should the need arise

Partner

6/10

Pleasant

08 May 2026

Lalaine Mae

It was easy to walk around.

8/10

Excellent

01 May 2026

Duchess Wade

The room as good for the price. It wasn't as spacious as the photo since there was only 1/2 meter at the foot of the bed. But it was good and clean. Although for some reason, around 1am, there was a noise outmtaide of the room. So imif you're a light sleeper, it might bother you a bit

Friends

6/10

Pleasant

27 Apr 2026

Felicity

The receptionist who checked us in was wonderful and helpful during our stay she was the best part of our stay.

The room was okay but very small could hardly move around, the walls are paper thin so you can hear everything next door which was not pleasant, especially at 6am. There is a $100 deposit I wasn't aware of until check in. Beds are firm which I liked but my companion didn't she woke up with a sore back.

Friends

10/10

Exceptional

25 Apr 2026

Kevin

The room was nice and tidy and staff were friendly.Liked the tea making facilities.Even had a bus stop to Onehunga practically outside the door, which coincidendtly i needed to get to.Only gripe is the toilet seat had to be held up and no soap holder in shower.Otherwise great.I'll be back.

10/10

Exceptional

22 Apr 2026

John

this was the perfect place to nest while engaging with various activities in auckland city ,a quiet and clean room with bathroom and comfy bed

10/10

Exceptional

22 Apr 2026

Beverley

Hotel is located right in Auckland CBD and so easy to get around. The Public Transport is very good, also the ferries which take you across the harbour to nearby islands and towns which are beautiful and have tracks to walk, great views and good shopping. Plenty of Cafe's & Eateries. Well worth the time.

Self

8/10

Excellent

21 Apr 2026

Neil

great location, very competitively priced

Self

6/10

Pleasant

19 Apr 2026

Rodolpho

Very noisy surroundings. There was Saturday night party in a pub just behind the hotel, and in the next morning the church services...

Partner

2/10

Poor

16 Apr 2026

S.J.

old run down place cheap for the trade off.

10/10

Exceptional

15 Apr 2026

BEVERLEY

Situated right in city of Auckland with access to taking ferry rides across the harbour..other public transport, buses, trains. A very good location.

10/10

Exceptional

14 Apr 2026

wiremu

Yes

8/10

Excellent

14 Apr 2026

Eleanor

Not the fault of the property just inconsiderate patrons with children who arrived at 2.30am and let them run up and down the hallway and all were talking very loudly and letting doors bang. Most annoying. Complained to the desk in the morning but luckily they were only there for 1 day. The beds are very comfortable. I would advise booking one of the upper floors so nobody is above you as it can be quite noisy.

Self

10/10

Exceptional

07 Apr 2026

Baltej singh

Yes , every thing was too good Thanks

Family_with_children

10/10

Exceptional

02 Apr 2026

Yitan

Good

Self

10/10

Exceptional

01 Apr 2026

Philip

The staff are always friendly and professional noticeably Besides the reasonable cost, I always come to the Kiwi
Pass on my thanks to the staff,
Phil

Self

10/10

Exceptional

26 Mar 2026

Ian Legolas

Shops nearby. Very accessible location. Good value for money.

Self

6/10

Pleasant

22 Mar 2026

Robert

Extra charge for parking in very tight spaces. Small refrigerator in the closet. They have a full restaurant kitchen but could not spare a spoon for the guest.

Partner

8/10

Excellent

21 Mar 2026

Elisa

Place is a bit tired but everything clean and comfortable for a nights sleep.
Good choice for budget accommodation in the centre of town

Friends

10/10

Exceptional

19 Mar 2026

Nicole

Clean, friendly staff, 24/7 shops close by.

Friends

6/10

Pleasant

17 Mar 2026

Becky

The room is dusty. The staff in general are friendly.

Friends_and_family Friends

8/10

Excellent

17 Mar 2026

Leicester

Helpful staff and good to have option of parking

Self

10/10

Exceptional

11 Mar 2026

Liam & Lucy

Exceeded our expectations! Stayed here for just under a week and it was very comfortable.

Family

10/10

Exceptional

08 Mar 2026

joanna

Close to bus stops but at the top of a hill

Partner

10/10

Exceptional

05 Mar 2026

Deirdre

I couldn't fault the room - bed very comfortable and the best shower.

Self

8/10

Excellent

02 Mar 2026

Graeme

Great location and had everything I needed. Excellent value.

10/10

Exceptional

27 Feb 2026

Andreas

Clean room courteous staff

Self

8/10

Excellent

27 Feb 2026

Kevin

Clean but Spartan. Tiny sink, no shelf in bath or shower.

Partner

8/10

Excellent

25 Feb 2026

Armando

Clean room, staff was helpful and location was great. Close to many touristic places and plenty of restaurants near by.

Partner

10/10

Exceptional

23 Feb 2026

Angela

Great location and excellent staff! Beds were comfortable. Rooms are small, but for this price and location, its just fine. Get the red City Line bus to the harbour.

Partner

6/10

Pleasant

20 Feb 2026

Rosemary

We

6/10

Pleasant

18 Feb 2026

Teresa

The room was not great condition and the bed was too close to the door which made getting in and out with luggage tricky

8/10

Excellent

16 Feb 2026

Jay

Stayed here before. It’s decent and the price is affordable.

Leisure Self

8/10

Excellent

16 Feb 2026

Tanya

The staff were great, very helpful. The room small but clean, great location, close to downtown, lots of food venues close by.

Self

8/10

Excellent

14 Feb 2026

Justin

Nice tidy room
Great location

8/10

Excellent

06 Feb 2026

Tharuka

I had a good experience—everything was clean, well-maintained, and the staff was supportive.

4/10

Poor

06 Feb 2026

Andrew

No air conditioning. You have to open all windows. These cause mosquitoes come inside the room. Your neighbors talking just like talking to you. Traffic on the street can hear clearly. This hotel looks like a hostel. It can have your own room. Hot water is really hot beware get burned.
Very central locate. Easy to visit the city.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Matthew

Clean rooms, helpful staff.

Business_and_leisure Friends

10/10

Exceptional

27 Jan 2026

Robert

Staff was very friendly and helpful. Room was clean.

Partner

10/10

Exceptional

18 Jan 2026

Nubian

The rooms were clean, and everything we needed was provided. If I had one suggestion, it is a better way to keep the room cooler.

Leisure Friends

2/10

Poor

16 Jan 2026

Nidhal

Room was terrible custumer service wasnt good tge worst hotel i have ever booked

Leisure Partner

8/10

Excellent

01 Jan 2026

Rouela

Affordable accomodation in central cbd. Clean and lots of nearby shops

Leisure Self

10/10

Exceptional

21 Dec 2025

Richard

Room was great. Staff went above & beyond to make my stay superb and lasting memory, I won't soon forget.

8/10

Excellent

17 Dec 2025

Anh

Good

10/10

Exceptional

16 Dec 2025

Germaine

Clean and nice staff

8/10

Excellent

11 Dec 2025

Mel

.

Leisure Friends

6/10

Pleasant

07 Dec 2025

Diane

The hotel is reasonable for the price. It is old but everything seemed to be qorking. Parking is expensive.

Leisure Partner

4/10

Poor

07 Dec 2025

Siwoo

Loud ass neighbours thin walls blanket felt like a carpet, albeit one the thickness of a carboard bag.

Leisure Partner

8/10

Excellent

30 Nov 2025

Douglas

Everything was clean. Room was just right for a place to sleep while going to a concert.

4/10

Poor

30 Nov 2025

Sue

Everything is good for the price, except that one night, someone was able to unlock and open my door. It was a good thing that I have the metal chain lock on, so that person wasn't able to open it all the way since the chain stopped the door. Even though the chain stopped the door, that person was still trying to get in which woke me up. I came to the door and I gave the knob a slight push to close the door. That person responded by saying something along the line, \"Sorry, I didn't know that someone is in there\" and then closed the door. I heard him jogging down the hallway. After this, I was trying to gather my thoughts on what happened. Then, I called the reception, but no one picked up. So went to sleep after I close the door and prop the chair up against the door. The next morning when I checked out, I told the staffs at the reception desk, and they apologized but didn't seem too concern (ie didn't try to look at any security footage to see if I can identify the individual or see if a police should be filed). Anyways, this doesn't make me feel safe and will never ever be staying at this hotel again. I don't know if it's one of the staffs who accidently opened the room b/c they were hoping to get some shut eye for that shift or if it was a random stranger who has a key to that room. Either way, it's not a good look. Things could've gone bad if I didn't have the metal chain lock on.

Self

10/10

Exceptional

30 Nov 2025

N

Yes all wonderful

Self

10/10

Exceptional

30 Nov 2025

Noah

Fantastic spot, great location and for its price absolutely wonderful

Business_and_leisure Self

10/10

Exceptional

23 Nov 2025

John

Very good for especially for the price

6/10

Pleasant

22 Nov 2025

Wayne

Happy enough for the price. Super convenient location to base from for a concert, without being too expensive. Rooms are basic and quite dated, but fine if you aren't picky!

10/10

Exceptional

21 Nov 2025

David

Clean room, central location, pleasant staff.

Business Self

10/10

Exceptional

15 Nov 2025

Victoria

Yes staff were very helpful and polite bathroom a little dirty but overall room great 👍 we enjoyed our stay looking forward too coming back soon would definitely stay again

Leisure Partner

8/10

Excellent

13 Nov 2025

Bernhard

Wirhout car

Leisure Self

10/10

Exceptional

08 Nov 2025

Kim

Central location, towels, tea, coffee etc, soap, hair care products all provided. Room was clean and serviced.
It was lovely and quiet even though we were in the middle of town. Loads within walking distance and staff were fantastic. Thank you :)

8/10

Excellent

04 Nov 2025

Aziza

Clean room and friendly staff

Leisure Self

8/10

Excellent

31 Oct 2025

Dominic

Honestly everything about it was clean tidy and nice place to rest and sleep

Leisure Friends

8/10

Excellent

26 Oct 2025

Julian

Nice and close to shops and easy to get around from

Leisure Family_with_children

10/10

Exceptional

23 Oct 2025

Evans

Stayed here for a few days waiting for our friends to arrive and then a few days at the end of our trip. Nice experience. Could use air circulation in the rooms.

10/10

Exceptional

22 Oct 2025

Michael

Shops are close by and short walk down to queen street,comfortable bed and nice room

Leisure Self

10/10

Exceptional

22 Oct 2025

Evans

Loves it staff were great

10/10

Exceptional

22 Oct 2025

Kara

Starting with the receptionist on the Monday night she was absolutely fabulous. The directions to a room the room facilities clean tidy really cost-effective for the person who doesn’t have a hell of a lot of money. We managed to get a deal for two people at $72 a night amazing The packing fee $20. There’s nothing overall. I highly recommend this motel to stay at and I’ll definitely be coming back again.

Business_and_leisure Family

8/10

Excellent

15 Oct 2025

Elizabeth

The room was very clean, the beds were very comfortable. Towels were clean and fluffy. Reception staff were very pleasant and super helpful. There are many dining options with in walking distance. It could be helpful to create a cooking space in the unused kitchen for families trying to cater for children

Leisure Partner

8/10

Excellent

15 Oct 2025

William

We got our room upgraded for free, a solid hotel for the price.

Leisure Friends

8/10

Excellent

11 Oct 2025

Rayan

CLEAN ROOM

6/10

Pleasant

03 Oct 2025

Adrian

Very affordable but quite outdated.

Leisure Family

10/10

Exceptional

26 Sep 2025

Nicole

Lovely staff. Perfect for what we needed, great price. Will definitely stay again.

Leisure Friends

2/10

Poor

11 Sep 2025

Craig

Cheap place for Downtown Auckland

Place was undergoing renovation. Staff not friendly. More interested in looking on their phones. No cafe or able to get food. Place was noisy. Bedrooms and sheets were not clean. Place is dated. Needs a paint. Bathrooms were mouldy and not clean. Everything else is well below par. Place is located next to the Mormon church. If you want a cheap place for a night in downtown Auckland fine, but that is about all it is.

Business

10/10

Exceptional

01 Sep 2025

Robert

Good, clean room with great location for the low price

8/10

Excellent

31 Aug 2025

Leonie

Good sleep

Ideal budget accommodation. Comfortable bed. Ground level with opening windows. (Next to carpark but not too noisy)

Self

10/10

Exceptional

30 Aug 2025

Gareth

A perfect place for a quick visit to Auckland if you want to save money! I’ve used Kiwi International twice now for raves. I’ve had no issues😀. I recommend Kiwi International for those quick visits and want to stick to a budget.

Leisure Self

8/10

Excellent

22 Aug 2025

Tiaki

Cleaning service and My own cafe office

Leisure Partner

6/10

Pleasant

17 Aug 2025

Donald

Great location, very old hotel. Our room pretty dark and dingy, and a bit musty smelling on arrival, Not sure what other rooms are like, but definitely felt more like a hostel than a hotel. Did the job of horizontal sleep support and was clean. Power cut to our room(others appeared to have power) in the evening and no-one on the front desk to assist wasn't ideal.

Leisure Friends

8/10

Excellent

17 Aug 2025

Paul

Great location, spacious, clean

Leisure Family

8/10

Excellent

16 Aug 2025

Leizel

Friendly staff and convenience

Leisure Partner

8/10

Excellent

10 Aug 2025

Ashlyn

It was good

Leisure Friends

10/10

Exceptional

07 Aug 2025

Nathan

All good

Leisure Self

8/10

Excellent

07 Aug 2025

Jae

Good hotel

8/10

Excellent

06 Aug 2025

Cintra

They were good but needs to offer a complimentary breakfast

Self

6/10

Pleasant

02 Aug 2025

Lucy

I liked the convenience of being in town.

Leisure Self

8/10

Excellent

31 Jul 2025

Tauru

I enjoyed my stay, even though it's too short but It a good experience for me. Thanks

Business Self

10/10

Exceptional

30 Jul 2025

Stephanus

I absolutely love the view from my bedroom window.That view is 2 die for.That Park behind the Kiwi Hotel is now my happy place when I think of Auckland CBD.

Business_and_leisure

6/10

Pleasant

26 Jul 2025

Anne-Marie

Whole place could do with a facelift. Swearing in corridors heard clearly inside the room. Concern becoz we had 3 children. Hair dryer didnt work. Unexpected booking fee deducted, although returned on departure. I don't understand why guests have to pay extra for overnight parking.

Leisure Family

8/10

Excellent

26 Jul 2025

Maria Cristina

It s just they offer. Is clean and quiet. Near downtown and the train station.

6/10

Pleasant

24 Jul 2025

Mona Liza

There is no heating in the room and no A/C. But it's a good value for the money and convenience.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Marcin

Cool

Value for many

Business

10/10

Exceptional

14 Jul 2025

Lisa

Very friendly staff. I received a very warm welcome. All staff were friendly and helpful especially staff at the main desk. I would stay again and recommend to others

8/10

Excellent

13 Jul 2025

Hannah

algd

8/10

Excellent

10 Jul 2025

steve

Best bed I've ever slept in my life