Name: Lylo Auckland
Address: Cook Street, 54, Auckland, 1010, NZ

10/10

Exceptional

31 Jul 2026

Lucie-Catherine

Cool

10/10

Exceptional

28 Jul 2026

Nathan

Interior Rooms SO Quiet great nights sleep

8/10

Excellent

09 Jul 2026

Susan

Is

Self

8/10

Excellent

03 Jul 2026

Essa

All good and great

Self

10/10

Exceptional

26 Jun 2026

Baldev

All was well...thanks, I will visit again and again...

Self

10/10

Exceptional

22 Jun 2026

Edwin

The whole experience is very satisfying.

Self

10/10

Exceptional

22 May 2026

Julian

Amazing hostel!

Self

10/10

Exceptional

03 May 2026

Lynn

We got a double room with our own bathroom, clean & comfortable for us. If you are over 30 you will feel old, this is a hostel. Easy walk to the waterfront. We had drinks and a great salad at the onsite restaurant.

Partner

8/10

Excellent

01 May 2026

Shirley

Great stay stay. Recommend

Friends_and_family Friends

8/10

Excellent

28 Apr 2026

Carlisle

Customers were a delight. Very trustworthy, and clean 😊. The staff.... hmm, questionable. Anywho, love the concept of the private pods

Self

8/10

Excellent

28 Apr 2026

Thomas

Larger storage in pod rooms for top bunk

Self

8/10

Excellent

26 Apr 2026

Stuart

I had a good stay all the staff were great to me with my thanks for your friendliness :)

Self

10/10

Exceptional

20 Apr 2026

Kevin

Stayed two nights and was happy with everything that was on offer. Bed in portal was comfortable even though it was a top bunk. Dont know about others but everyone in my portal were tidy and respectful. Amenities were clean and tidy. Very a affordable as well so would highly recommend if you need somewhere to stay in Auckland here's your go to

Self

10/10

Exceptional

10 Apr 2026

Cali

Excellent place. So many options.

8/10

Excellent

22 Mar 2026

Aaron

The room was clean and the bed was comfortable. I stayed in a solo room with a private bath. I chose the budget interior option and I was pleased with the choice. Note there are no typical amenities such as gym or pool. Also, there is no maid service unless you put the door tag out requesting service. If you are comfortable with those tradeoffs than this might be worth it.

Self

10/10

Exceptional

14 Mar 2026

Lai Chu Pearl

Very clean, big kitchen, many seating area and staff very friendly

Partner

10/10

Exceptional

05 Mar 2026

Amanda

All of my activities were really close by and the staff was very friendly! The wifi didn’t work in my pod but I made friends with the other girls in the pods and it was a really fun experience! Love that there was a restaurant attached as well!

Self

2/10

Poor

04 Mar 2026

Sabine

There are no windows in the rooms—which is not at all clear from the listing page! Caution when booking!

Partner

10/10

Exceptional

24 Feb 2026

Ying

Clean room, nice staff, great location

Self

8/10

Excellent

18 Feb 2026

Nyampinga

The pods were clean but very hot! The rooms could use better ventilation. Location of the hostel good and it’s helpful to have a bar/restaurant right there.

Self

8/10

Excellent

12 Feb 2026

Basil

All good

Partner

8/10

Excellent

11 Feb 2026

Gerard

Room was clean and comfortable, but had no window !

Self

10/10

Exceptional

07 Feb 2026

Brogan

Booked a private room for my partner and I. Check in was easy, room was very clean and had a good amount of space. The staff were all very helpful and the stay was good value. I can’t speak to the backpacker side of things, but the vibes were good and we would happily stay here again.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Ian

Really well situated, great amenities in the hostel. The room was very clean and quiet. The beds were comfortable and privacy screen was a great idea.

Business Self

4/10

Poor

12 Jan 2026

Christina

They wouldn’t change my pod after I told them I had an ankle injury and I wanted a bottom pod. Then to find out that the girl in my room with the bottom pod only checked in after me !
Most upsetting

10/10

Exceptional

11 Jan 2026

Ravi

Loved my stay here

Leisure Self

10/10

Exceptional

04 Jan 2026

Diane

Clean and spacious room. Great location

Partner

6/10

Pleasant

03 Jan 2026

Annie

I was waken up by housekeepers fixing beds at 9:30am when checkout time is 11am. This comment was in more than 1 review but no one seems to care. Electronic problems with the doors and my locker... at breakfast, I had not avocado with my order...the sweet guy at the restaurant offered me a free cappuccino; that was the only positive point...

Self

6/10

Pleasant

11 Dec 2025

James

Felt very new. Price and location (and a very helpful staff) were the best things going for it. Incredibly small room though, with no windows! Odd frosted glass bathroom in the center with no shelving anywhere to be found.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Paul

One of the best hostels I've ever stayed in, in my life.

Let start off with saying that my Girlfriend and I stayed in a ensuite private room, one of their higher end room's as it's a hostel but we both needed a good sleep.

The room itself was almost perfection! Large and spacious, clean with an extremely comfortable bed and pillows. One downside to the private room however is the lack of shelving and hooks to hang things, there were plenty of room to place these types of things, but they were just nowhere to be had. I truly believe this is one issue the property needs to put in all the rooms.

We had two issues at check-in as 1) the receptionist was on break when we arrived and they had no one covering her desk when she was away for 30 minutes, then they were having an IT issue with their keys, but it was solved within an hour and everything was normal after that so I cannot fault them. The receptionist was pleasant to deal with during the process however once she returned from her break.

Overall I would definitely stay here again though, the two junior issues at the beginning were definitely outweighed by everything being amazing after that.

Partner

10/10

Exceptional

10 Dec 2025

Reyes

Clean, quiet and comfortable.

10/10

Exceptional

02 Dec 2025

kayla

Lovely atmosphere, staff were super helpful and friendly, I found everything easy to access, would stay again. Thank you so much for a wonderful experience

Leisure Self

10/10

Exceptional

25 Nov 2025

Ron

Room was clean, staff was very friendly and helpful

Leisure

10/10

Exceptional

23 Nov 2025

James

Nice room and the facilities were good. Also the staff were friendly and helpful.

10/10

Exceptional

20 Nov 2025

Ian

Incredibly helpful & friendly staff, great location, very clean, thoroughly enjoyed my stay.

Leisure Self

10/10

Exceptional

20 Nov 2025

Lloyd

Friendly staff, rooms are basic but perfect for what most need, the property itself it really well decorated and it’s overall a very good vibe

Leisure Friends

10/10

Exceptional

13 Nov 2025

Edwina

Clean and quiet. Very well laid out room. Even though it was an internal room it was very comfortable and ideal if you are really just wanting a great place to have a good nights sleep.

10/10

Exceptional

11 Nov 2025

Kathryn

Clean room, staff friendliness, amenities.

Self

10/10

Exceptional

08 Nov 2025

Daria

We loved our stay. The pod room was different but very functional! Great use of space, comfy and spacious bed areas. Great communal areas too. The bar and bar staff were also amazing. Would absolutely stay again!

Leisure Family

10/10

Exceptional

29 Oct 2025

Rodrigo

Everything was great!

Leisure Friends

10/10

Exceptional

23 Oct 2025

Juan

Great hotel! Staff is incredibly friendly and helpful. The restaurant serves delicious food and has vegetarian options as well and very affordable prices. The community kitchen is massive, having a travel agency for local attractions is simply amazing. 100% recommendable!

Leisure Self

8/10

Excellent

22 Oct 2025

Alicia

Perfectly comfortable hostel. Nice shared eating area with what looked like quite a lot of well furnished kitchen space. Room with an ensuite bath was comfortable, had everything I needed for a long layover before continuing further south.
There’s a desk where you can get info about things to do in the area and the staff there were really helpful- I didn’t know whether they’d just be trying to push pricey tours on me but they were very happy to just help me pick between a variety of free hikes and figure out how to get to them. That was super appreciated!

Self

10/10

Exceptional

14 Oct 2025

Edel

Had a wonderful stay at the lylo great location and accesssability for events and activities .

Leisure Self

10/10

Exceptional

10 Sep 2025

CHAO

Great location + reasonable price in downtown AKL with paid parking next door. Love the vibe!

Leisure Family

10/10

Exceptional

21 Aug 2025

THIAM SAN

Good. Clean. Awesome

Leisure Self

10/10

Exceptional

15 Jul 2025

David

Friendly and fun vibes

Incredibly friendly and helpful staff made this long weekend break for me. I stayed in one of the en-suite rooms which was a decent enough size, comfortable and very quiet.

Self

10/10

Exceptional

16 Mar 2025

Ayesha

Great!

Great location and the room was lovely and comfortable.

Partner

8/10

Excellent

12 Mar 2025

Oksana

Location, great service

8/10

Excellent

10 Mar 2025

Aaron

Very good

Leisure Family

10/10

Exceptional

02 Mar 2025

Verified traveler

It was. Good visit

6/10

Pleasant

01 Mar 2025

Zef

Nice for the price but very noisy aircon kept me awake.

Leisure Partner

2/10

Poor

28 Feb 2025

John

Called to inform Lylo that our flight to Auckland from Utah ran into bird engine problem and would be arriving early February 6th morning. It was guaranteed prepaid reservation. Left a message and no return call. Got to the property early Feb. 6th morning and no room available for quick rest before embarking on a cruise ship. Clerk informed me that reservation was cancelled. Well, why no response to phone call and message. We were so busy yesterday. How about guaranteed options to my sleepless flight into Auckland ? I will contact my credit card company to dispute the advance prepaid charge. Thanks !

Leisure Partner

10/10

Exceptional

26 Feb 2025

Verified traveler

Great location, clean, roomy place.

Self

4/10

Poor

26 Feb 2025

Verified traveler

The rooms were small and damp with no ventilation and only a fan for temperature control.

Partner

10/10

Exceptional

19 Feb 2025

Suzy

A fantastic hostel, great location and great staff.

Leisure Self

10/10

Exceptional

13 Feb 2025

Melanie

Good location and cheap

10/10

Exceptional

09 Feb 2025

Verified traveler

Auckland Lylo

Lovely start with a friendly travel guide. Very clean, well organized, safety with keycards. Only odd thing was bed was King sized but the light switch was on one side and then in the middle of the bed. Otherwise everything was fabulous!

Partner

10/10

Exceptional

16 Jan 2025

Michaela

Strange that there is no oven - would be useful

Leisure Self

10/10

Exceptional

16 Jan 2025

Barbara

Funky, clean and comfortable, affordable, great staff. Terrific location, and facilities for all.

10/10

Exceptional

05 Jan 2025

Fiona

Outstanding. The pod bunks give privacy, darkness, convenience with sockets, storage nets etc & comfort. Bathrooms are continually cleaned, kitchen area is huge & staff other best to keep on top when done residents don’t understand what clean as you go means. This is a great hostel in the heart of downtown just 10 mins walk from the bus station.

Leisure Self

8/10

Excellent

03 Jan 2025

Janet

Okay if you’re sharing a room I guess

I booked a private room with ensuite and was disappointed. There were no windows, the sheets were synthetic and the bed was just okay. Otherwise the room was fine but way overpriced compared to other private options in the city.

Self

10/10

Exceptional

09 Dec 2024

Ron

I was surprised there was no window, but the TV showed a live rooftop view so that was like having a window. Everything else was great. Perfect location to downtown and bus stop.

Leisure Partner

6/10

Pleasant

07 Dec 2024

satoshi

Location is good

6/10

Pleasant

23 Nov 2024

Verified traveler

Clean and modern but could improve.

Very clean and modern with good facilities. However common bathrooms and toilet missing soap. Good kitchen fascilities but refrigerator packed with no room left. Not sure it was emptied regularly.

Partner

10/10

Exceptional

15 Nov 2024

Kathryn

We found this much better than your average hostel and also quieter than we expected. We stayed in a private room rather than a pod, and found that to be very comfortable. Good location, well priced for what you get and decent amenities.

Leisure Family

10/10

Exceptional

09 Nov 2024

Alex

Easy booking and check in. Friendly staff, bar / food downstairs was great

10/10

Exceptional

09 Nov 2024

greig vicki

Awesome accomodation

Good central location, easy to find, very convenient with restaurant and bar, helpful staff, would highly recommend.

Partner

10/10

Exceptional

09 Nov 2024

Thomas

Everything g was great. Unusual not to have a wi Dow in the room but easy climate control made it work just fine.

Partner

2/10

Poor

09 Nov 2024

Justine

I was soooo disappointed with Lylo, I booked 2 queen rooms in feb which I was told I could pay on arrival....2 fukin days later they took the funds out of my credit card Lylo blamed Expedia and Expedia blamed Lylo FFS arrived yeaterday for Pearl Jam concert and was told I had 1 queen room and 1 double and told I would get a refund ok wasnt gunna make a fuss, but then was told to get my refund to contact Expedia, do you know how hard that is and the amount of effort involved for probably $20 refund was so upset with this whole service and situatikn, will not use Expedia or Lylo again, very dissapointed let down, and totally dissatisfied with the whole process

Leisure Friends

10/10

Exceptional

04 Nov 2024

Hannah

Great vibe and great facilities

Leisure Family

10/10

Exceptional

20 Oct 2024

Hans

Central location
Walkable downtown

Leisure Self

10/10

Exceptional

12 Oct 2024

Ella

My roommates were lovely, staff were so helpful and very nice. I’ve never stayed in a hostel before but if I do I’ll certainly book there again.

Leisure Self

8/10

Excellent

31 Aug 2024

Laura

Overall the stay was amazing. Online check-in. Kitchen and shared places very clean. As feedback the pod weren't isolated at all and you could hear everything. But the bed was a good size. Bigger than expected.

Leisure Self

8/10

Excellent

23 Aug 2024

Ajay

Hotel won’t allow to check in early even for 30 minutes early!

Leisure Self

8/10

Excellent

11 Aug 2024

Nora

loved it! :)

8/10

Excellent

04 Aug 2024

Kyle

Family stay

The staff was well coming and happy to help.
The bed could do with a new mattress. However value for money well worth it

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Jericho

Awesome staff. Loved the place

Leisure Partner

10/10

Exceptional

04 Jul 2024

Greyy

Affordable af and the easiest check in/check out customer service!!!

Business_and_leisure Family

8/10

Excellent

25 Jun 2024

nicola

No one around when I needed help with check-in, which let down what was otherwise a great stay. Room was great, as were the facilities

10/10

Exceptional

18 Jun 2024

Deann

.

Business_and_leisure Self

10/10

Exceptional

03 Jun 2024

Sara

Exceeded all expectations! Amazing staff, clean facilities, comfortable pods. Will be booking again the second I return to Auckland!

Leisure Self

10/10

Exceptional

04 May 2024

Verified traveler

Recommended

Great stay. My capsule was well equipped with dual USB-A/C ports and not a speck of dust in sight. This place is beyond clean - like the love child of Ikea and a Japanese capsule hotel. I don’t really have any negatives to speak of. They have daily activities (some paid, some free), a huge kitchen with a much welcomed free food basket, and a cheap cafe/bar with a nice 10% discount to make it even cheaper. Nothing to complain about here.

Self

10/10

Exceptional

04 May 2024

Verified traveler

Mostly positive!

The pros: My Queen Ensuite was excellent, similar to a room at a Hampton Inn, Holiday Inn Express, or Four Points. Surprisingly comfortable, if not a bit expensive considering its peers in the same price range. However, though there are several cheaper options for the same room type, they are primarily older hotels, and the LyLo is as new, clean, and inviting as they come. If they’d just decrease their rates a bit, it’d be well near perfect.

Cons: No bus stop near the property, so it’s a bit of a walk, but not terrible (6-10 minutes). Inconvenient if you’re in a hurry, but I managed just fine. Staff are a mixed bag - some amazing, some average, and some beyond checked out and disinterested. I’ve managed several staff and I can safely say the manager here needs to do a performance review on some of the youngest of the crew, but otherwise this was an excellent stay.

Self

10/10

Exceptional

04 May 2024

Verified traveler

MUCH BETTER than your typical hostel

Excellent capsule-style hostel with the most privacy you can hope for in a shared living arrangement. Capsules are well ventilated with an integrated fan, and the bedding was impeccably clean. Let’s face it - most hostels are stinky, and pretty gross. This one is an exception to that rule. From the rooms to the common areas to the bar/restaurant, everything was fresh, clean, and inviting. Good to see them putting on events and daily tours/activities - there was a lot to do, and some pretty good specials in the excellent Miss Lucy pub. Overall, this is Scandinavia-level comfort (IYKYK) and it’ll be my first pick when travelling to Auckland.

Self

10/10

Exceptional

28 Apr 2024

San

Lovely, spacious private room! Super comfortable bed and pillows. Very walkable area and the staff are so helpful. Love that there’s always an event the staff put on in case you run out of ideas on what to do. :)

Leisure Partner

10/10

Exceptional

03 Apr 2024

Amy

Miss Lucys is fun and the place is a convenient walk to CBD

Leisure Partner

10/10

Exceptional

27 Mar 2024

Barbara

Clean, roomy, comfortable queen studio, just perfect for my solo over-nighter. Staff were friendly and helpful.

Leisure Self

10/10

Exceptional

19 Mar 2024

Venkatraman

All good

10/10

Exceptional

15 Mar 2024

Abigail

I love Lylo, have stayed here a few times and always have a great experience. Staff are always friendly and accommodating, great location, car park next door and a bar joined to the hostel (a nice bar too not a grotty hostel bar). The pod beds mean it isn’t the most social hostel but they make up for this with all the events they run and the day trips they have started organising. I wouldn’t stay anywhere else whenever I come to Auckland again!

10/10

Exceptional

10 Mar 2024

Sara

Friendly, helpful staff. Clean, neat room

Leisure Self

10/10

Exceptional

10 Mar 2024

Angela

The pods were very comfortable. I also felt very safe with the key card entry.

Leisure Self

10/10

Exceptional

09 Mar 2024

Tomomi

the room was exactly as pictured, lovely and clean. However I didn’t realize there were no windows

Leisure Partner

10/10

Exceptional

06 Mar 2024

Verified traveler

Great place to stay

Just the best place to stay for travellers. Everyone is super friendly and the vibes are immaculate. The food and discounts you get if you're staying there is great and the trip booking helpers are elite. Washing and drying facilities are perfect and easy to use. Rooms are all great.

Self

6/10

Pleasant

27 Feb 2024

Cathy

I liked the privacy of the pods.
They should give the bottom pod to older people though
During my stay, I had to ask for toilet paper twice so it was an issue … All the dispensers were empty.

Leisure Self

10/10

Exceptional

25 Feb 2024

kelsy

Met so many great people! Felt safe, and for a girl who is 5'11 the pods were pretty spacious!

10/10

Exceptional

24 Feb 2024

casey

Location , price, cleanliness and friendly staff were all great - would recommend it.

Leisure

10/10

Exceptional

19 Feb 2024

monte

The pods are great but a bit warm due to minimal airflow. I had to slide the privacy partition open at night to stay cool. There is an exhaust fan but it is small and there isn’t much air flow.

Leisure Self

8/10

Excellent

18 Feb 2024

Robert

Best hostel I've been too!

10/10

Exceptional

11 Feb 2024

Verified traveler

Great place to stay very clean and modern, but also well organised too. Fantastic queen room with lots of space and facilities. Only negative was design of shower tray, would overflow sometimes but this is a tiny issue.

All staff really really helpful. Would have liked a later checkout time than the 1pm extra I paid for, but understand required to get the room clean for next stay.

Would definitely stay again and recommend.

Self

6/10

Pleasant

10 Feb 2024

Gregory

As someone 185 cm tall, the pods were a bit too short and I needed to either be diagonal or bend my legs to fit. The pods are also very hot and only have a very loud small fan that blows very little air from the also hot room. I ended up leaving my door cracked but there is also an always on light in the room that we can’t turn off.

Other than the pod, the toilets and showers were nice and clean.

Leisure Self