Name: Quest On Hobson
Address: 127 Hobson Street, Auckland, 1010, NZ

2/10

Poor

15 Jul 2026

Sam

Property was very poorly maintained.

8/10

Excellent

10 Jul 2026

Katie

There were a few things in the apartment that didn't work
The coffee machine
The extractor in the kitchen.

The front staff were great.

Friends

6/10

Pleasant

29 Jun 2026

Elizabeth

It was very convenient to the convention centre. The self check-in was interesting, but it worked. Having a place to park was fantastic. However, the amenities were not fantastic. The apartment is quite tired. The hot water kettle did not work, one burner did not work at all, the other burner only went to slightly warm. The microwave was… difficult to use and not consistent. Unfortunately, it was after the time that the desk people went home by the time I got there, but the next day they remedied it with another kettle and fixed one burner and the other burner now didn’t work so it was interesting. The bathroom was reasonably revamped and clean. I’ve never written less than a 4 to 5 star for anyone but this really wasn’t the same quality. However, they people at reception were very helpful. And I did appreciate being less than five minutes from the convention site. Thank you for that.

Self

10/10

Exceptional

26 Jun 2026

Amy Lynn

My mom, sister and I were very comfortable in our suite of rooms. The staff was very friendly and helpful and the rooms were kept clean throughout our stay. The kitchen and washer/dryer in the bathrooms were perfect for our needs. The hotel is also in an ideal location. We would definitely recommend Quest on Hobson to other travellers.

Family

8/10

Excellent

03 May 2026

Nicola

Absolutely loved the location and the view, it was easy access to and from.

Self

8/10

Excellent

28 Apr 2026

Bruce

Very close to bus terminal. Grocery shops not too far away. In suite laundry was nice to have. Basic kitchen supplies but limited cutlery. Suite faced major street so somewhat noisy.

6/10

Pleasant

13 Apr 2026

Marta Joanna

clean room

Family_with_children

8/10

Excellent

07 Apr 2026

Darnelle

Rooms were lovely. Very spacious. Beds were especially comfortable and warm. Best pillows ever! Walking distance to whatever you need. A small convenience store right downstairs and a Subway. 1 block away from Dennys. Just behind the Sky Tower so if you book the hop on hop off bus, it picks you up right there. So convenient.
A few maintenance issues in our room which I notified front desk about, but as were were there for the Easter long weekend, nothing was fixed. Toilet would not flush on half and was nearly unusable on full. Had to push so hard and hold it in to make it work. Light in shower not working, front door didn't close when you left, you had to pull it shut, all of these things should have been flagged by the cleaners, and addressed before anyone used the room. Didn't detract in any way from our stay. Still loved the place and would stay there again. Just be ready for a lot of traffic noise and noise from the casino area, but again would not stop us staying there. Really well placed spot, easy to come and go out of hours and we left at 3.45am so key drop easy in the foyer. Thanks to the lovely staff at the front desk, we had a really enjoyable stay.

Family_with_children

6/10

Pleasant

29 Mar 2026

Kirsten

It was a pleasant three star. Don't expect your beds to be made and there is no house cleaning on a Sunday.

Friends

8/10

Excellent

29 Mar 2026

Marama

Yes shops nearby clean and tidy staff helpful

Partner

6/10

Pleasant

25 Mar 2026

George

Property was in a great location. Bed was average with a big ridge down the middle where two singles are pushed together. Wasn't ideal that the room next door was playing loud music and partying until 6.30am on Saturday night. Staff were friendly and room was clean.

Family_with_children

6/10

Pleasant

23 Mar 2026

Anne

Not a great part of the city to stay in, especially at night. Room was spacious and clean. However had a damp smell and clearly something leaking as a towel was on carpet and damp. when I queried this with reception was told it was housekeeping, but no one followed up or resolved the issue.

Self

10/10

Exceptional

15 Mar 2026

Emma

Executive apartment was spacious and had everything we needed for a 4 night stay. Conveniently located near the Convention Centre and above a small supermarket with plenty of restaurants in walking distance.

2/10

Poor

13 Mar 2026

Jessica

Reception hours are not correctly stated on Expedia. Work needs to be done to this hotel, as it is very dated, with damaged amenities and strong smells of mould

Self

6/10

Pleasant

08 Mar 2026

Tracey

Great location and comfortable bed but the air-conditioner did not work properly so it was quite warm and stuffy in the room.

Friends

8/10

Excellent

07 Mar 2026

Simon

Supermarket very handy beneath building. Good location, spacious room

10/10

Exceptional

02 Mar 2026

Jo

Enjoyed the stay, clean room probably need some bigger signage for the garage.

Partner

10/10

Exceptional

01 Mar 2026

Kameron

The one bedroom apartment was spacious with a fridge, stove, etc. - we cooked our breakfast at the apartment. Also it's very conveniently located with good restaurants and supermarkets all around. Great place!

Partner

10/10

Exceptional

01 Mar 2026

James

Great space and location.

Partner

6/10

Pleasant

27 Feb 2026

Rebecca

The room is clean but not secure. Outdoor balcony door does not lock and entrance door has previously been damaged and doesn’t always close properly.
The building is very dirty and needs extensive repair and clean.

Partner

6/10

Pleasant

23 Feb 2026

Katie

Room was

6/10

Pleasant

22 Feb 2026

Leah

Easy check in, comfortable bed, good water pressure. Unfortunate location with people loitering and screaming at each other outside at all times. Would not stay again due to the location.

Partner

10/10

Exceptional

22 Feb 2026

Gayle

Friendly staff and very walkable location.

10/10

Exceptional

20 Feb 2026

CATHERINE

Location. View. Amenities in the apartment

Partner

10/10

Exceptional

10 Feb 2026

Karilyn

great room and balcony

Leisure Partner

2/10

Poor

09 Feb 2026

Lorraine

Old and decrepit Airconditioner made a racket but didn’t cool the room Tripped on greyed carpet furnishings all stained too More like a 2 star rating

Leisure Family

10/10

Exceptional

04 Feb 2026

Sana

Thank you to all of the staff I interacted with online and in person! They made my stay very plesant and I can't wait to come back.

Self

8/10

Excellent

01 Feb 2026

Candice

Great apartment, well equipped, clean and great size. Easy to do after hours check in. It was just unbearably sweltering hot. Had 4 fans/air con units in an attempt to cool it but no place for the exhaust to be piped to so just pumping hot air. A real shame to an otherwise very pleasant stay.

Partner

4/10

Poor

26 Jan 2026

Natalie

The room was very run down and not well maintained. Cupboard doors would’ve shut, shelves were falling off walls, tape on curtain rails and walls full of marks / dents. There are also a number of homeless people that have based themselves around the entrance to the hotel making it feel unsafe to enter or exit the building with our children.

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Atiqur

Room was good condition. Staff and others were reasonably good.
Car parking facilities are bit squeezed entry and tired space, difficult to maneuver vehicles

Friends_and_family Family

6/10

Pleasant

16 Jan 2026

Richard

The room was extremely hot and with no windows or balcony the reliance is on the Aircon unit to provide calling. Unfortunately, the aircon unit was faulty and required turning off on from a fuse box multiple times to temporarily fix. The air Convience were stuck in one position so after the reset it required having to stand up on a chair and manually adjust the angle of the vents. This meant water was slowly dripping down onto the floor and carpet below. We were unable to sleep at night due to the heat.

Business Family

10/10

Exceptional

14 Jan 2026

Rosemary

Clean room, good size, air conditioning.

Partner

2/10

Poor

12 Jan 2026

Jessica

We stayed one night with our three young children and would not recommend this property for families. Reception was unattended on arrival and we were left waiting outside with luggage and kids. The entrance/parking area was unsafe and unhygienic, and the underground parking spaces are extremely narrow (not suitable for an SUV).

Property management was dismissive when we raised concerns. Head office, however, handled it well and issued a full refund.

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

Lee

Great Location. The room was pretty clean except for some stains on the floor

8/10

Excellent

22 Dec 2025

Mandy

Room was nice and bed was very comfortable

10/10

Exceptional

05 Dec 2025

Jessica

Clean room. Nice and cool and staff were friendly and efficient on check in. Good value for money being so central to sky city

Leisure Partner

2/10

Poor

26 May 2025

toni

Great location. Rooms have everything you need

10/10

Exceptional

24 May 2025

Donna

This is our second stay & it was as great as our first stay. A room with a balcony is a must. The others rooms are looking straight in to residential apartments. The apartment amenities & design are basic but you have every, well thought out.
Wilsons Carparking across the road for $26 per day on the weekend. A central location with everything just below you on the street. I highly recommend.

Leisure Family

2/10

Poor

30 Mar 2025

Ronald

Our room was so hot, it was impossible to get a good nights rest, which is the very point of a hotel!

The air conditioning is obviously broken, so a temporary arrangement had been made, with ducking pipes running from floor to ceiling in Freon of the TV. The portable unit is loud, and not effective. The windows do not open, so no fresh air available either.

Deeply disappointed!

8/10

Excellent

29 Mar 2025

Verified traveler

By advertising parking available was misleading, should state Paid parking available. Location was good and the rooms were very roomy and clean.

Friends_and_family Friends

8/10

Excellent

25 Mar 2025

Zackary

Overall our stay was good and we had a great time in Auckland. But the A/C unit was not very good and could not cool the room, this made it hard for our baby to nap during the day, and for us all to sleep at night. The staff was very accomadating to our needs and were able to move cleaning around our babies sleep schedule.

Leisure Family_with_children

6/10

Pleasant

21 Mar 2025

Riley

The room size was nice, it’s quite large with a couch and big fridge. The staff are helpful enough. The stove and dishwasher are very old - we did not use the stove as it looked like it would be challenging to cook with. The room was not very clean - there was mold in the shower soap dispensers and the walls were visibly soiled. The wifi is barely usable due to slow speeds and parkade was hard to fit a RAV4 in. We’ve had great experiences at Quest before but wouldn’t stay at this one again.

Leisure Partner

10/10

Exceptional

17 Mar 2025

leesa

A good choice for budget conscious visitors to Auckland walkable to many sites and 2 short blocks to the bus station.

Leisure Partner

8/10

Excellent

10 Mar 2025

Danielle

Good lay out, nice big deck and view of sky tower

Leisure Partner

6/10

Pleasant

19 Feb 2025

Kerry

Beautiful unit but area was not safe especially at night

Leisure Partner

8/10

Excellent

15 Feb 2025

Dirk

Good value and location

Good value and location in the centre of the city. Good size apartment and comfortable. Staff at front desk welcoming and friendly. The carpet in the room was a hit worn otherwise everything was fine.

Partner

10/10

Exceptional

04 Feb 2025

michelle

2 night

Loved the view of cbd and sky tower! Nespresso coffee was excellent as was condition of one bedroom apt. We were 2 nights and did not use the full kitchen area. Appreciated the sandwich shop and market downstairs as well.

Partner

10/10

Exceptional

16 Jan 2025

Claudine

The Quest on Hobson was just what we needed for our weekend. The apartment was clean and spacious and the staff were friendly and accommodating. We would definitely stay here again.

Leisure

6/10

Pleasant

11 Jan 2025

Brook

We stayed one night. Comfortable bed and decent sized room but the place is pretty run down. Our room had a power socket hanging off the wall exposing the wires behind and the general condition of the place is poor. None of it really bothered us for our one night stay though.

Leisure Partner

8/10

Excellent

09 Jan 2025

Deirdre

Nice quiet apartment with everything you need.
Property is showing signs of ageing but is perfectly fine. Impressed with how quiet the property was.
Carpark is quiet small so not ideal for larger vehicles.

Leisure

8/10

Excellent

31 Dec 2024

merrylyn

The place is nice , i enjoy staying together with my friend ..it is very near in sky tower,love it

Leisure Friends

6/10

Pleasant

20 Nov 2024

Stacey

Ok place to stay.

8/10

Excellent

19 Nov 2024

Tanya

Walking distance to Britomart, Viaduct, Sky City and SkyDrive (bus to/from airport). The apartment was clean and well appointed, with a full kitchen and separate bedroom. The interior of the building was quite run down and needed maintenance, but overall, it was more than adequate and good value for money in a great location.

Leisure Partner

10/10

Exceptional

18 Nov 2024

Suzanna

Unit was great, roomy with everything you need plus a washer and dryer. Great location - very close to Sky Tower and Sky City Bus Terminal

Leisure Partner

8/10

Excellent

18 Nov 2024

Kat

The shower pressure & linen were excellent.
Great location with a public carpark opposite & easy walk to shopping, restaurants & transport

Leisure Family

8/10

Excellent

17 Nov 2024

Peter

Good size, central to my needs

Partner

8/10

Excellent

15 Nov 2024

Jeremy

This was a good location l and a great size.

Family

6/10

Pleasant

31 Oct 2024

Cat

I knew for the price it would be old, but I've never stayed somewhere quite so run down. Everything was incredibly stained, the floors, the walls. The TV didn't work. The aircon was hit and miss. The area wasn't nice to arrive in at night.

Still, the staff were very helpful, so if you know what you're getting, maybe you still are looking for a bargain.

Business Self

8/10

Excellent

21 Oct 2024

Aniwa

Great location close to everything and fully equipped with kitchen and laundry was a bonus. Super cheap. Only small issue was the tv kept cutting out.

Leisure Family_with_children

8/10

Excellent

09 Oct 2024

Verified traveler

Spacious rooms, need modernisation

The property is centralky located, suites are spacious and adequately equipped. The hotel feels dated and could do with some modernisation.

Self

8/10

Excellent

29 Sep 2024

Karen

Enjoyed the location and friendly helpful staff

10/10

Exceptional

25 Aug 2024

Antonio

Awesome staff and stay!

Business Partner

8/10

Excellent

15 Aug 2024

Nari

I was worried after reading review but actually it was so good. Friendly staff and we had sorento enough space for parking. I didnt have any problem. The onlything was bit noisy outside as the building closed to the road but I know that hotel is not ablr to control of outside. Room was clean. I definately recommend if you are not sensiti e to noisy . Supermarket is near as well.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2024

Fred

Clean, smart, perfect for a one-night stay.

Business Self

8/10

Excellent

08 Aug 2024

George

This is a good, nice and well equip apartments.
I do recommend this property.

Business Self

10/10

Exceptional

04 Aug 2024

Aidan

Great location and access to food and attractions around the area, a bit dodgy though Because of the homeless and loud drunk people across the road

Business_and_leisure Partner

8/10

Excellent

02 Aug 2024

Ratchanu

Good condition

6/10

Pleasant

05 Jul 2024

Tim

The bed and the shower are AMAZING. But single glazing in the 21st century? There was a big crack in one of the bedroom window corners and all the windows were covered in condensation in the morning. There is no obvious extractor fan in the bathroom (HRV didn't do much) and since the shower had no bottom door seal or shower dome the bathroom got wet with condensation as well. But what a shower, lovely bed, and the view of the SkyTower out the bedroom window is quite cool too.

Leisure Partner

10/10

Exceptional

27 Jun 2024

AkHiL

Had a wonderful experience at this property

Leisure Friends

10/10

Exceptional

23 Jun 2024

Verified traveler

離巴士站很近

離巴士站很近，窗戶外面就能看到天空塔！整體而言很不錯，但是沒有24小時櫃台對延遲入住的旅客有不太方便，希望有智慧電視可以看netflix

Friends_and_family Family

6/10

Pleasant

23 Jun 2024

Shirley

Location is everything!

Staff were friendly and accommodating. Room was good. Bed, comfortable and Spacious.
A few stains on the carpet in the room and hallway but overall, good for what it’s worth.
Walking distance from coffee shops, restaurants etc.
Won’t mind staying here again. 👍

Self

8/10

Excellent

15 Jun 2024

Semisi

Quiet, safe and convenient to town, eateries and transportation.

Business_and_leisure Partner

10/10

Exceptional

15 Jun 2024

Olivia

Excellent property, loved everything about it. Very cheap and handy. Utilised everything in the room. Very handy.. just a shame that the first night we checked in the reception didn’t explain to us how to turn lights on so we spent first night in the dark. And the parking was more expensive than advertised. Other than that, once we got the lights going everything was perfect. Definitely would stay again. I would recommend for them to have a Oncall maintenance person handy for after hours.

Leisure Partner

2/10

Poor

06 Jun 2024

Sebastian

Unsafe kitchen layout caused an electrical fault and power outage.

Leisure Partner

10/10

Exceptional

19 May 2024

Johana

Our room was great very spacious and had a good deck area. Very convenient to everything

Business_and_leisure Family

2/10

Poor

19 May 2024

corrine

We loved our stay at the Quest on Hobson St. Our room was perfect and the location was great. Everything we needed was there.
Would recommend this to anyone

Business_and_leisure Family

10/10

Exceptional

18 May 2024

Richard Dennis Nigel

It was easy and well and truly a central location within walking distance to great entertainment
The rooms were well kept and staff was super friendly

Leisure Self

4/10

Poor

14 May 2024

Amanda

The staff at Quest on Hobson were wonderful, however the facility itself was dated, and in need of significant upgrade. Not a 4 star facility at all. We had gouges in the wall, old paint, the shower had a hole in the ceiling that the batts were coming out of, cracked floor tiles, the shower drain cover was unconnected and floating and the heat pump didn't work (it was freezing). One fork also didn't serve 2 people very well. Disappointing.

Leisure Partner

4/10

Poor

27 Apr 2024

Indira

Clothes dryer was not working. When it was replaced, the replacement fell off the wall and almost caused bodily harm. We were traumatized. The toilet bowl was stained , the carpet was tattered and fraying on the edge , the hood in the stove had a problem - no light, the outside of the window close to the kitchen was covered with bird poo, the bathroom stall was not cleaned the routinely. The chairs for the table were giving away on the legs, the side tables for the bed were not accessible, the yellow single chair looked very dirty. Staff service was pleasant and welcoming both at reception and room. Our room was 302. The location was convenient for our purposes.

Business_and_leisure Family

10/10

Exceptional

16 Apr 2024

Yueh Tarn

Spacious living room area was a big plus. Only thing that can be improved was instruction on use of microwave which was not very clear to foreigners who may be familiar with other brands. Microwave should be simple to use.

Leisure Family

10/10

Exceptional

14 Apr 2024

Norman

My stay was on the 6th floor and was able to see Auckland skyline.

Leisure Partner

10/10

Exceptional

04 Apr 2024

Borg

Good location and fair price

Very good , with seperate lounge and 2 Tv, one TV on the room , one at the lounge, all facility include, only one things is the toilette ventilattion fan not working, so smell bad

Partner

6/10

Pleasant

04 Apr 2024

Bronya

Well located but in need of a spruce up. Scuffed walls, old worn carpet etc. I was there over Easter & there were very limited housekeeping services so no cleaning empty bins etc. Booked a room with city view and ended up overlooking an alley where they emptied glass rubbish collection every morning at 7am.

Leisure Self

10/10

Exceptional

31 Mar 2024

Aisling Miriam

The staff at the main desk was very helpful. The location is great and the apartment had everything you needed.

Leisure Partner

2/10

Poor

30 Mar 2024

Ashok

Reception was not honest about parking.
Dishes were dirty from start of stay
Rooms were not made up everyday.( I know 1 day was public holiday).
Carpets looks very dirty.
Definitely not recommended to stay.

Leisure Partner

8/10

Excellent

29 Mar 2024

Joseph

Property within walking distance of city centre, plenty of restaurants and activities close by.

8/10

Excellent

28 Mar 2024

David

Unit was beautiful, but a little.worse.for wear. Broken cabinets, blinds missing hooks, warped pans made cooking challenging.

Leisure Family_with_children

10/10

Exceptional

25 Mar 2024

Melanie

I liked the location of the venue.
I was able to get there in the night on my own safely.

Leisure Self

6/10

Pleasant

21 Mar 2024

SUSAN

Good central location but no on site parking

Hotel was in a great central location we were unable to access the discounted off site parking as all had been reserved prior to our arrival.. we had not been informed of the need to reserve and had to pay considerably more to park which was an unexpected cost

Partner

10/10

Exceptional

18 Mar 2024

Andrew

Great location

This is my second stay at Quest on Hobson. Great central location. Everything you need in an apartment - this is midway on my vacation so a great time to catch up on the laundry whilst enjoying everything central Auckland has to offer.

Self

8/10

Excellent

15 Mar 2024

Michael

I liked everything,but the access card was a problem.I went out and had to take the card with me which meant my mate had sit in the dark till i got back,as the card acitivated the lights.A bit silly.

Leisure Friends

10/10

Exceptional

15 Mar 2024

Terry

Very friendly and helpful reception staff. Our apartment was spacious and quiet. Great location, walking distance to Queen Street, Sky City etc. Very clean. Exceeded our expectations. Thank you so much. We will be back!!

Leisure Partner

10/10

Exceptional

14 Mar 2024

Nancy

Quest on Hobson

Our stay was very nice. We weren't expecting a 1 bedroom apartment with a washer and dryer, a full kitchen including an oven and dishwasher. We were there for 2 nights waiting to catch a cruise and were very happy to be able to start our cruise with clean clothes!

Partner

10/10

Exceptional

14 Mar 2024

Verified traveler

Beds are comfy and pick up to tours easy.

Business Partner

10/10

Exceptional

14 Mar 2024

Jean

Really handy to everything.

Leisure Partner

8/10

Excellent

12 Mar 2024

Nadeera

Great location and price. Charged way too much for a rock hard rollaway bed that ultimately didn’t get used as it was like sleeping in concrete

Leisure

10/10

Exceptional

10 Mar 2024

dwight

Just across the street from the town-to-town bus stop!

Leisure Partner

10/10

Exceptional

09 Mar 2024

Zara

Easy, nice place to stay, staff very friendly and helpful

Leisure Friends

10/10

Exceptional

02 Mar 2024

Sarah

If you are arriving/departing Auckland by InterCity bus or the SkyDrive bus from the airport, you cannot beat the location of Quest on Hobson: it's a 5 minute walk! The rooms are also great, including having a washer and dryer. Take note that reception closes early, but the staff were very friendly and helpful.

Leisure Family

10/10

Exceptional

29 Feb 2024

Khanh Phuc

Love the experience