Belinda
Room was clean and the staff was friendly and helpful.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Quest Auckland Serviced Apartments
Auckland · New Zealand
363 Queen StreetView location
8.8/10Excellent1,105 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.0/10 8.0
Location10.0/10 10.0
Neighborhood8.8/10 8.8
Value8.6/10 8.6
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quest Auckland Serviced Apartments
The hotel is situated in the central business district. Auckland Airport is 25 km away. This 70-room city hotel offers guests a full range of apartments and facilities, from an on-site restaurant and bar to a 24-hour reception desk.
Guests at this air-conditioned establishment can also use the lobby, safe and currency exchange facilities. Room service, laundry service and car park are also provided. The rooms maintain a strong appeal with families, as they provide the convenience of facilities such as a kitchen, laundry and spacious lounge area.
In-room amenities include an en suite bathroom with hairdryer, fridge, coffee making facilities and ironing set. Air conditioning and a balcony or terraces also feature as standard. Guests can dine at the on-site restaurant and café, which serves the best in home-style cooking and offers an à la carte menu.
Show less
With a stay at Quest Auckland in Auckland (Auckland Central Business District), you'll be steps from Queen Street Shopping District and 11 minutes by foot from Sky Tower. This aparthotel is 0.5 mi (0.8 km) from University of Auckland and 0.6 mi (0.9 km) from SkyCity Casino.
Make yourself at home in one of the 70 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
8:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Free in-room WiFi is limited to 24 hours per day
- Parking height restrictions apply.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open during the following times:
- Monday - Thursday: 8:00 AM - 7:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
- Covered self parking fee: NZD 30 per night (in/out privileges)
- Crib (infant bed) fee: NZD 15.0 per day
- Rollaway bed fee: NZD 40.0 per day
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Filipino
English
Nearby attractions
Queen Street Shopping District
0.1 km / 0.1 mi
Auckland Town Hall
0.3 km / 0.2 mi
Karangahape Road
0.4 km / 0.2 mi
Auckland Central City Library
0.5 km / 0.3 mi
Symonds Street Cemetery
0.5 km / 0.3 mi
The Civic Theater
0.5 km / 0.3 mi
Aotea Centre
0.6 km / 0.4 mi
Auckland Art Gallery Toi o Tāmaki
0.6 km / 0.4 mi
New Zealand Film Archive
0.7 km / 0.4 mi
Albert Park
0.7 km / 0.4 mi
Aotea Square
0.7 km / 0.4 mi
Grafton Bridge
0.7 km / 0.5 mi
High Street
0.8 km / 0.5 mi
University of Auckland
0.8 km / 0.5 mi
Sky Tower
0.9 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2011
- Total number of rooms: 70
- Number of floors (main building): 16
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- 24-hour reception
- Check-in hour
Show 27 more facilities & services
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- LaunderetteExtra charge
- Babysitting serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Terrace
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Library
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Smoking areaExtra charge
- Air conditioning in Restaurant
- Conference room
- Business centre
- TV lounge
- Non-smoking establishment
- FitnessExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMSAPT.B2-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Auckland Serviced Apartments
APARTMENT EXECUTIVE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Auckland Serviced Apartments
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO EXECUTIVE QUEEN BEDSTUDIO • EXECUTIVE QUEEN BEDSTU.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Auckland Serviced Apartments
STUDIO EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Auckland Serviced Apartments
APARTMENT TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2K
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Auckland Serviced Apartments
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Auckland Serviced Apartments
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Quest Auckland Serviced Apartments
100
reviews shown
Mark
.
Kahukura
Good
Penny
Everything was perfect.
Gerhard
A spacious and clean room with a comfortable bed and nice views. The kitchen was well equipped and the laundry washer and dryer worked well. The location is great with plenty of restaurants, parks, shopping and transport nearby. The staff were very helpful and friendly and the housekeeping excellent.
Dwayne
Road noise was quite noticeable, lack of double glazing.
Mohammed
Helpful staff
Corine
Great service
Lania
Room was clean upon arrival
Not sure if there were instructions for early checkout (outside of reception hours). I didn't know where to put the keycard so I left it on the reception desk before I left.
Staff are very respectable and lovely from reception to room service (didn't use it but did respect that I didn't want to be bothered)
Not sure if there were instructions for early checkout (outside of reception hours). I didn't know where to put the keycard so I left it on the reception desk before I left.
Staff are very respectable and lovely from reception to room service (didn't use it but did respect that I didn't want to be bothered)
Deirdre
Room was spacious
Staff friendly
Lack of soundproofing made for a restless night unfortunately
Staff friendly
Lack of soundproofing made for a restless night unfortunately
Peter
Good location with secure parking
Daniel
Very central on a great street
Md Anower
Very easy
SUMAN
PLEASE IF YOU CAN PROVIDE BREAKFAST IT WILL BE APPRECIATED
Phillip
Not enough water pressure Otherwise we found it perfect. Nothing was wrong with it whatsoever.
Gary
Couldn’t fault - staff very nice
logan
clean, looks like the pictures
Te Rangi Rangi
Awesome service and a welcoming hotel.
Emily
Clean room, great view, nice place to stay in the city.
Yamil
Only stayed for night and the room was very clean; location was great and the vie from our room was magical.
Highly recommended!
Highly recommended!
Doug
Very good
Karen
Central location. Good staff. Wifi
Joseph
Staff was pleasant and room was clean. Area is relatively quiet considering it’s in town. Good value at the price.
Mark T
Nicer than I expected
Katie
Great little stay here. Staff are lovely and so helpful too.
Kenichiro
This was 2nd time to stay in this nice accommodation. Highly recommended.
Allison
Great location to harbour and attractions..
Sundaram
Fabulous view of the CBD and the Sky Tower from the 13th floor. Washer and Dryer was useful. But a couple of dirty towels was left behind in the dryer. Also the bed runner was very dirty, but thankfully the rest of the bed was ok.
Rewa
Helpful staff - arrived later than expected and the staff accommodated accordigly
Rooms and amenities are lovely - good apartment style rooms for long stay guests.
Rooms and amenities are lovely - good apartment style rooms for long stay guests.
Shawn Michael
Check-in was great, the room was perfect.
The lifts are very slow.
The lifts are very slow.
Djo
Well equipped kitchen, AC and lovely bathroom. Definitely would recommend and stay again. Great TV set and also get free access to City Fitness. 10/10
corey
I emailed back in forth with the hotel and I was checking in after hours at 7pm. They said it was fine and just follow the instructions and the on site manager will take care of check in. Nobody was there tho and couldn’t get in to the hotel or room and tried for over an hour. Then finally googled the quest headquarters number and go ahold of someone on the phone who the helped me. Don’t expect much from the onsite after hours managers. Another person, maybe more, had the same issue hour later
Sara
Great service. Nice and clean rooms with great amenities and of course location. So central
paul
Comfortable
Chelsey
Room was clean and well equipped. City views were great.
David Andrew
Property is well kept, staff was exceedingly helpful and friendly. Easily walkable to downtown and harbor.
Verified traveler
Great location
Great staff
Great staff
Jessica
Room was an excellent size, balcony had a park/city view which was excellent for the NYE fireworks.
Staff were very friendly and went above and beyond to beyond to cater.
We asked for a couple of things to be sent to our room (toilet paper, conditioner) and when we returned to our room we had a full bag care package of everything the room had.
Mattress and pillows were the most comfortable thing ever! Wish I could have them sent over.
Good walking distance to everything in the city.
Staff were very friendly and went above and beyond to beyond to cater.
We asked for a couple of things to be sent to our room (toilet paper, conditioner) and when we returned to our room we had a full bag care package of everything the room had.
Mattress and pillows were the most comfortable thing ever! Wish I could have them sent over.
Good walking distance to everything in the city.
Charlie
Ticked all of the boxes, room nice and a
Spacious
Spacious
Angelina
My stay was awesome the space was amazing the view of the city was beautiful and also the rooms were very well maintained and clean ! Would definitely stay here again also my highlight was the aircon!!! 100%!!!
Johnathan
Great modern room. everything laid out well and spotless. TV was on with ambient music playing
Paul
Very convenient 👌
Paul
Excellent stay always 👌
Joe
Worst hotel I've ever stayed at. Nothing was clean. When I arrived, which was after hours, I noticed there was black mold growing in the air conditioner. I told the front desk staff the next morning and the housekeeping staff when they came around the next day. Nothing was done for the entire week I was staying there. I have filed a complaint with the Auckland council for unsanitary conditions. Additionally, I was told 5 days in to my 7 day stay that I would need to check out earlier than I was originally told because of a staff appreciation event. I'm all for the event and appreciating the staff for their work, but how is that not something communicated at the time of booking? Stay anywhere else and you'll have a much better time.
Stephen
Room clean and tidy everyone helpful. Great location.
Susan
I was very pleased with this hotel. It was clean, had a washer and dryer in suite, free tea and coffee, a kitchenette, and a good location. I arrived super early and was able to leave my luggage, and check me in a bit before the official check in time, which was really appreciated after a super long flight. I highly recommend this hotel!
Brittnay
Staff, amenities and close to everything was a huge plus
Karl
The balcony was brilliant, you coukd go out to cool off i stead of going all thd way down & out the doors , keep in top notch cleanlyness & the staff were very helpful. I would definitely stay again when back io in auckland.
Pip
Great stay. Nice room. Very clean and tidy
Jane
Staff were very very kind when I had an unfortunate illness.
Paul
Always excellent
Susan
Good location, friendly staff, clean room.
Didn't like carpark. Very tight! Glad i have a small car.
Didn't like carpark. Very tight! Glad i have a small car.
Ivo
Room was clean and tidy.
Staff were great
Staff were great
Mitchell
Room was clean, staff were helpful. Will stay again.
Sondra
The room was clean and well equipped. Ice in the freezer for a cold drink was an appreciated touch after a long days travel.
The view from the balcony overlooking Myers Park was very nice. Staff were friendly. This is the perect spot if hoing to a show at the Town Hall, Aotea Centre, Comedy Club or the Civic. Lots of dining options close by too
The view from the balcony overlooking Myers Park was very nice. Staff were friendly. This is the perect spot if hoing to a show at the Town Hall, Aotea Centre, Comedy Club or the Civic. Lots of dining options close by too
Scott
great stay would stay again
Gerard
The Quest Auckland is a pleasant looking building conveniently placed close to entertainment venues, shops and restaurants. The room was nice, spacious with a small balcony.
UMER
Good
Phil
Receptionist was fantastic. Room's lovely and clean. Close to everything.
Sheryl
Loved the location, they only downfall for us was the noise from the night club across the road.
Nikki
Excellent accommodation- very central to Auckland night life and the Civic theatre
Moira
All the staff were very helpful and knowledgeable and friendly.
Hayley
Quite noise with hydrovac on the street but otherwise good hotel for what we needed
Louise
Staff welcoming
Nisha
I love Quest and prefer staying at Quest apartments for its great customer service, cleanliness, safety and location ..
Stephen
Good all round. Good spot so will stay there more often.
Sato
急な変更にもすぐ対応してくれた。人当たりがいいスタッフ。
Bryan
Great location. Clean, modern and easy check in. Excellent facilities and comfortable bed and lounge. Highly recommended
Bryan
Loud ringing sound from pipes, unable to sleep properly. Loud environment outside
Susan
Excellent
Peter
We had a great stay and would definitely stay again.
John
Just ok
Just ok not 4 star accomodation
In a good location
Microwave didn’t work
Outside of building not clean or very well lit at night.
On 11th floor it smelt damp
In a good location
Microwave didn’t work
Outside of building not clean or very well lit at night.
On 11th floor it smelt damp
Ghassan
Nice customer service and nice location. The washer and dryer in the room was a good addition.
Amelia
There’s been 3x false fire alarm during our stay. It’s scary and hassle to go down . I hope this alarm will be improved.
Claude
Personnel were very nice and accommodating. The area was not what I expected. Not as nice as I hoped. Room was ok, a bit dated.
sheryl
Good proximity to everything.
Fleur
Clean, comfortable, central & good value for money.
Jacqueline
There was some confusion abt our room request before we arrived. However once we were onsite all was quickly resolved. The parking was tight as it is an urban garage. We were glad to have it available. Sat night there was beatung music from nearby venues all night. Otherwise unit was tip top, quiet and comfortable for our 5 night stay.
Christian
Excellent choice to spend a few days in Auckland
The front desk employees were very helpful, and the view front the apartment is great, thank you
James
I moved to Quest after having a bad experience at a different property. The staff were incredibly welcoming and helpful. The room was exceptional and the entire property was clean and up to date.
Thi Dieu Hung
Everything was great. Excellent location, helpful staff. The laundry facilities and kitchen included with the accommodation are very handy especially when you a light packer! Easy walking distance to many restaurants and the airport bus and other transport links.
Thi Dieu Hung
We had a great stay. Our trip was split into two parts and we had the studio room for the first part and the one bedroom for the second part. The kitchenette and laundry facility included with the rooms are great. Plenty of space. Next to Myers Park and easy walking distance to the airport bus and other public transport links. Plenty of restaurants nearby. We would consider staying here again when we come back to Auckland.
Helen
Good value, convenient suite hotel.
Suite was newly decorated, clean and had everything I wanted, including a little balcony with a great view of the city. Just a 10 min walk from the bus terminal - although uphill - no need for expensive cabs. Desk staff cheerful and helpful. It’s a suite hotel so no amenities such as a restaurant but right on main drag, which has everything. Silent at night.
Andrew
Parking stalls were too tight/narrow to maneuver suv.
Staff friendly.
Staff friendly.
Rebecca
Nice clean property. Room had everything you needed. Walkable to restaurants, shopping, harbor, tour meeting points.
Greg
Great location and friendly staff
Daphne
Parking, first in first served. This was stated, then i received an email asking if I wanted parking, i said yes then got another email saying first in first served! Why ask?
The only complaint about the room we had was the bathroom door was squeaky and woke up my husband when i opened it during the night. Otherwise, comfy bed, great pillows, good temperature, great shower and plenty of room for 2.
The only complaint about the room we had was the bathroom door was squeaky and woke up my husband when i opened it during the night. Otherwise, comfy bed, great pillows, good temperature, great shower and plenty of room for 2.
Robert
Good location. Quiet. Nice to be able to do the laundry in the room.
Kenichiro
Great to stay at Quest Auckland! Everywhere is clean. I like kitchen space and washing machine inside room. But it is quite big space in the bedroom. If I visit Auckland next time, definitely stay again. Thank you so much!
Heather
Very clean and comfy. They upgraded us.
Trevor
Highly recommend this place very clean and amazing service
claire
Great stay
George
Clean, modern and spacious
Min Min
Every thing is perfect except a little bit difficult for parking.
Matthew
Great staff, properly is dated but comfortable and as advertised.
Susan
Central
For the price it is a hood hotel. Small kitchen, good si,ed bathroom, comfortable bed.
Ross
Exceptional Service
Nice property, great location, and super friendly staff, who were able to accommodate many requests as we extended our stay. Will be staying here next time we are in Auckland.
Verified traveler
Nice stay in Auckland CBD
We stayed here two nights before the new year. Front desk Staff are amazing ,very friendly and help you in anything you request for them. We had to stay one more night extra due to flight cancellation they accommodated us put us in good view room. This place is walkable to CBD and sky tower and lots of restaurants around here. Overall good place to stay near the CBD,
Chris and Elaine
Excellent location. Close to downtown and waterfront.
Stuart
Lovely young woman at the desk. Friendly, enthusiastic, massively helpful with terrific suggestions.
Location & surroundings
Quest Auckland Serviced Apartments
363 Queen Street, Auckland, New Zealand
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Quest Auckland Serviced Apartments
32 hotel photos
