Name: Cordis, Auckland
Address: Symonds Street, P.O. Box 2771, 83, Auckland, 1010, NZ

10/10

Exceptional

20 Jul 2026

Kerstin

Room in the tower was lovely, great views, beautiful bathroom.

Partner

6/10

Pleasant

20 Jul 2026

Khushboo Darshita

Really long queue in the morning for breakfast. Waited almost 35mins in line. Really crowded and noisy. The pool/spa is not relaxing as there are screaming children when you’re getting a spa treatment done. Check in is crowded with conferences and big groups. Not a relaxing stay. Wouldn’t recommend for couples or a quiet staycation.

Self

10/10

Exceptional

19 Jul 2026

Vicki

We are regular visitors to the Cordis
In Auckland. It was a busy weekend so check-in was slow but staff were trying their best. Rooms are immaculately clean & facilities are brilliant. Highly recommend!

Partner

10/10

Exceptional

19 Jul 2026

BRENDAN

Great Staff - Would recommend this place to anyone looking for somewhere comfortable to stay.

Friends

4/10

Poor

19 Jul 2026

Dallas

Get better beds out was lop sided and one bed was higher than the other for our king bed there was a lot of noise from other people staying there and was very uncomfortable seemed haunted

10/10

Exceptional

19 Jul 2026

Kaela

.

Friends

10/10

Exceptional

19 Jul 2026

Pareake

Professional staff clean lovely rooms a real treat

Friends

10/10

Exceptional

19 Jul 2026

Timothy BV

Beautiful hotel. Well located.

Family

10/10

Exceptional

18 Jul 2026

Jason

The stay was great and the staff were very helpful towards us. 5 stars

Family_with_children

10/10

Exceptional

17 Jul 2026

Chris

First time stayer and very impressed with the property, staff and the facilities

Self

8/10

Excellent

17 Jul 2026

Kate

Beautiful room and such a comfortable bed. The pool area could do with an upgrade, broken tiles and wobbly stairs. Spa experience amazing and very friendly and helpful staff in reception and pool/spa

Partner

10/10

Exceptional

16 Jul 2026

Clyde

Great breakfast a bit crowded in pool and spa pool but it was the school holidays.

10/10

Exceptional

15 Jul 2026

Blair

Na

Self

10/10

Exceptional

14 Jul 2026

Divya

It was a great experience and lovely staff. Happy to say that it was great stay.

10/10

Exceptional

12 Jul 2026

Janina

Great location. Staff were lovely and the facilities were great. The pool was nice but would’ve preferred it a little warmer. Still a great stay here regardless.

Self

8/10

Excellent

10 Jul 2026

Annalise

.

Partner

10/10

Exceptional

09 Jul 2026

Lisa

Would recommend cordis truely lovely the staff are so helpful friendly food really good the boys at the valet my favourite good banter the pool spa and gym so good if you like a bit of old school this is for you

Friends

10/10

Exceptional

04 Jul 2026

Tori

Clean tidy room, great view of the sky tower. Staff were friendly

Business Friends

10/10

Exceptional

04 Jul 2026

Rodney

Again a wonderful stay. The staff make this place highly recommend.

Partner

10/10

Exceptional

02 Jul 2026

David J

Repeat customer. Excellent overall experience with amenities & everything in one place if you so choose to not have to leave the property. Very comfortable beds & spacious room in the pinnacle tower. My only issue was the very slow kitchen service at Our Land bar/ restaurant on site, the waitress & bartending was great but let down by the kitchen- not for the first time in my experiences.

Self

10/10

Exceptional

02 Jul 2026

Fiona

This hotel is without doubt a favourite. 5 star everything. We stayed 3 nights in Club King and it was amazing. Room had complimentary snacks drinks and ice cream. Club food was sensational. The bed was so comfortable didnt want to leave. Breakfast was phenomenal so many choices including Chocolate fondue! Free shuttle bus to downtown areas makes this hotel location perfect. Thank you we will stay again.

Partner

2/10

Poor

01 Jul 2026

Chelsey

Valet was rude, we stood there and waited for someone to help us.
Then in check-in the guy told us they didn’t have to do the Expedia rewards and he was basically doing us favour, was a very odd thing to say.
Then we got to room and there was old food in the fridge and bathroom had toothpaste all over it.

Business

10/10

Exceptional

01 Jul 2026

Kevin

Can’t go wrong with this place it’s fantastic. I tried a salmon meal from the restaurant and I will definitely be having it again. One of the best meals ever. Very highly recommended place.

8/10

Excellent

01 Jul 2026

Zoya

It is a gorgeous hotel. Staff is different . The check-in was good, but later it was a discovery that a room has a spare door which was lock. I request another room. So, later on there was some hustle. Which is wasted my lovely time. I am a retired person and would like to enjoy my time

10/10

Exceptional

30 Jun 2026

Zowie

Loved the pool area!

Friends

10/10

Exceptional

29 Jun 2026

Kevin

This is an excellent place to stay clean relaxing great staff and I’ve just taken it to another level with extra gym equipment can’t beat it

10/10

Exceptional

27 Jun 2026

Karalee

We really loved the hotel, it had great service. the staff members were amazing. The activities were really fun. Very clean room. We will come back.

Family_with_children

10/10

Exceptional

26 Jun 2026

Lisa

Great room, service was fantastic.

Friends

8/10

Excellent

23 Jun 2026

Anita

Clean

Partner

10/10

Exceptional

21 Jun 2026

Denise

Another great stay at Cordis Auckland. Friendly, helpful staff and so love the valet parking.

Family

8/10

Excellent

20 Jun 2026

Nicholas

Good

Partner

10/10

Exceptional

19 Jun 2026

Robert

Great stay, lovely staff and very comfortable facilities.

Partner

6/10

Pleasant

15 Jun 2026

David

Breakfast is amazing with great staff. Room amenities inn the old building are pretty much non existence, like 3 star, and worse that is not clear in the room selection.

Self

10/10

Exceptional

15 Jun 2026

Nic

Brilliant stay - club lounge is an amazing add on and well worth it. We had a great time

Friends

10/10

Exceptional

14 Jun 2026

Elaine

Handy to Auckland Hospital with superb, supportive staff.

Self

10/10

Exceptional

14 Jun 2026

William

Beautiful staycation, lovely staff and an extremely beautiful spa and pool

Partner

10/10

Exceptional

14 Jun 2026

Jennelle

My husband and I come to Auckland from the United States a couple of times a year and we always stay at the Cordis because the staff, amenities and location are excellent. My only complaint is that they no longer have Sky Movies and most of the tv channels show US shows that I would never watch at home.

Partner

10/10

Exceptional

14 Jun 2026

Steve

Staff were amazing and helpful

Partner

10/10

Exceptional

13 Jun 2026

ann

Really lovely hotel. Good location close to many shops and restaurants. Very clean. Friendly staff. Nice rooms with good beds.

Partner

6/10

Pleasant

13 Jun 2026

Eddy

We didn’t get any upgrade even it’s available.
Felt it was not genuine.

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

Kylie

The only comment I will make is parking not available, however they do have valet parking at $59 a night the parking staff were excellent.

Partner

10/10

Exceptional

12 Jun 2026

Mark

Excellent hotel with good facilities and reasonably priced. Very nice buffet breakfast.

Self

10/10

Exceptional

09 Jun 2026

Jasmine

Great stay.

Partner

10/10

Exceptional

09 Jun 2026

Saga

Exceptional staff, very helpful & friendly.

Friends

8/10

Excellent

08 Jun 2026

KERRI-PATRICIA Ann

Our trip to the Cordis Auckland was pretty good, we stayed 9days in total in a Executive club room. The room was good, large enough, but if we returned we would like a bigger room, for comfort. I had tried to get an upgrade prior to our arrival, which was given then taken away, we also approached the FOH to get a cost to upgrade when the hotel after the 2nd June was very very quiet, but they didnt seem too interested in making our stay better, of corse they were for nearly double the the amount of our total cost. House keeping everyday, some days due to being very quite they were knocking at the door at 9am, but we had a few staff not all consistant. The room was hot even though we had aircon on in winter, we got a blanket removed. The tv or streaming was limited could be more user friendly after chilling in the Hotel after a big day out doing tourist things.* standout house keeper was *Subhashini she remembered and left things as we like it. Clubroom was always pretty good, the Duty Manager there Michelle is the heart of the room. The food was really pretty good, not perfect but 99.5% you cant please all eaters. They had other stand out staff to us Manish on the Bar and a new traniee Evelyn all such lovely people. Evan on the shuttle bus was great really helpful for tour info after ours keep getting cacelled. Ok the not so good, the FOH checkin or reception, at times they seemed annoyed or stressed or generally not happy, the contact from the room on chat was not useful.

Partner

10/10

Exceptional

07 Jun 2026

Craig

As soon as we arrived porters great helpful and friendly.
As we're all staff...
Definitely return....

Partner

6/10

Pleasant

07 Jun 2026

James

Outdoor pool was good

Family

6/10

Pleasant

07 Jun 2026

James

Staff not very trustworthy I checked in 3 times paid over $800 for 2 rooms and still had to go to reception to obtain key very inconvenient

Family

8/10

Excellent

06 Jun 2026

NAND KISHORE

Good staff and good breakfast

Partner

10/10

Exceptional

05 Jun 2026

Fiona

Lovely stay as usual. Incredible breakfast. In the past I’ve booked rooms in the Pinnacle Tower but this time opted for the main hotel and unfortunately rooms are tired. Peeling vinyl on bedhead and stains in tiling in bathroom. Luckily great service and experience overall makes up for it

Self

10/10

Exceptional

05 Jun 2026

Crystal

Fast and easy check in and check out, you can also do it all on a machine if needs be but I prefer face to face, need photo ID. Valet parking offered when drove in. $100 charge per night refundable after checkout.

Room amenities great! Had toiletries all complimentary including toothbrush and paste. No hair brush so remember to bring yours.

The pool is outdoor and heated, beautiful swim. Be aware that the entry to pool is at the deep end so you cant touch the bottom, so if you can’t swim go to the far end to enter the pool. The spa pool is like a big bath, temperature between warm and hot. There is showers in women’s change room that isn’t obvious, open one of the glass doors on the left. The shower pressure at the pool is way better than the room.

The room shower had a rain head and removable hand held head. I absolutely love the room towels, very absorbent and large enough to cover my whole body, which is rare as I am on the larger side. Bath is not deep, it also automatically drains water to stop water leaking over the tub.

We had complimentary snacks and bottled water. The kitchenette had what we needed, fridge, microwave, stove top, utensils etc, even a dishwasher.

Unfortunately not many channels on TV and you require chromecast on your cell phone to enable watching sky channels and Netflix etc, which we didn’t have.

Breakfast at eight highly recommended, barista coffee the best! One free for breakfast menu.

Partner

10/10

Exceptional

04 Jun 2026

Nathaniel

Beautiful property, well maintained with helpful staff. Would definitely stay here again.

Partner

10/10

Exceptional

04 Jun 2026

Rachel

Loved it!

Friends

6/10

Pleasant

02 Jun 2026

Scott

The Cordis was a nice hotel with very gracious and helpful staff. Unfortunately, the original portion of the hotel (not the Pinnacle Tower) was extremely outdated and very much showing its age. Because of that, I don't believe it lived up to it's 5-star rating in numerous ways.

Self

10/10

Exceptional

02 Jun 2026

Trevor

Great hotel. Great Spa facilities.

Self

6/10

Pleasant

01 Jun 2026

Natalie

I stayed here as was recommended the hotel by friends for the pool and the breakfast buffet. Unfortunately the pool was standing room only. The spa pool was cold and very murky water.
I wonder whether the hotel was understaffed as everything took a very long time.
We were not warned about the queues for breakfast, so we arrived before 9 am and waited an hour.
All in all a disapppinting stay and won't be back

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Jolene

We were welcomed so warmly by Brent, he made our arrival so special - celebrating a birthday and was so across it! 10/10 Lu felt like a princess. The hotel also were fabulous in accommodating my request for birthday balloons and made the stay that little more memorable. Thanks team, we will be back for sure.

Friends

10/10

Exceptional

01 Jun 2026

Karla

Couples staycation, lovely experience and helpful staff , lovely room in new part of the hotel

Partner

4/10

Poor

31 May 2026

Dave

There was a 30 minute wait to be checked into the hotel with queues to the door. This could have been managed by putting extra staff on in peak time.

The room was clean and bed comfy. The shower roof was at my head height. I'm 6'4\" so having to bend on the shower was a nuisance.

The breakfast was recommended prior to booking, but having to wait 40 minutes in a line in the foyer to enter, left me feeling this is not a luxurious hotel but a tacky add on.

Simple things could be improved, but I doubt I will be returning.

Partner

10/10

Exceptional

31 May 2026

Amanda

Lovely stay, loved how polite the staff were and enjoyed how accommodating they made us feel.Thanks very much.We will be back😁

Partner

10/10

Exceptional

29 May 2026

Iain

Impecable servis and the complimentary spa, sauna, steam room was incredible.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Jack

Wonderful hotel, lovely rooms well Appointed with baths,

10/10

Exceptional

25 May 2026

Jaimi

Lovely night away for a work course, definitely a luxurious venue for our course. Breakfast was wonderful and made us feel like princesses. Staff were helpful and friendly. Pool, spa and sauna were also nice. Comfy beds, nice rooms and had everything we needed. Only annoying part was the parking.

Business

10/10

Exceptional

25 May 2026

Martin

The man on the front door is a proper professional and funny ! The room was fantastic and staff amazing. The breakfast was a 8.2 so a must have. Loved our experience

Partner

10/10

Exceptional

24 May 2026

Victoria

The spa if fantastic and the staff have been wonderful, a great stay

Partner

10/10

Exceptional

24 May 2026

Freja

Awesome stay. The staff made an extra effort to make my daughter's birthday special with a small cake and balloons set up in our room.

Family_with_children

6/10

Pleasant

24 May 2026

Maree

We arrived at our room (21613) to find the fridge was warm, and when we walked into the bathroom there was a very unpleasant odour. After spending about an hour with maintenance staff trying to resolve the issues, we were eventually moved to a new room.

The new room was much better overall, however the bathroom extraction fan was not working either. My only other concern was the cleanliness around the toilet area — the tiles on either side of the toilet clearly hadn’t been cleaned properly, as there was visible urine residue left from previous guests.

Breakfast at Eight Restaurant was also disappointing. My coffee order was forgotten, and after waiting around 40 minutes, I asked about it. I then watched the waiter flick back through several pages to find the order. Once it was finally made, it sat on the counter for several more minutes until I eventually went up and collected it myself.

The staff were polite and did try to help, but overall there seemed to be a lack of attention to detail with both housekeeping and service, which made the stay less enjoyable than expected.

Partner

10/10

Exceptional

23 May 2026

Godfrey

Room was clean and ke[pt very well during our stay.

Loved the swimming pool.

Staff were all very

Partner

10/10

Exceptional

23 May 2026

Jude

Lovely staff

Self

8/10

Excellent

22 May 2026

Ricky

The headboard on my bed covering was peeling, I ordered ala carte breakfast in the dining room. It took quite some time to arrive, over alI I enjoyed my stay and would return

Self

10/10

Exceptional

22 May 2026

Tasha

Great friendly and helpful staff. Amazing buffet breakfast and dinners. Enjoyable roof top pool and spa. Will definitely go back.

Friends

10/10

Exceptional

20 May 2026

Patrick

.

Self

10/10

Exceptional

20 May 2026

scott

Great Hotel, great staff, very clean and modern in the Pinnacle tower.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Susan

A great start to a nice holiday

Partner

8/10

Excellent

19 May 2026

Abigail

Clean room, didnt get to use the pool/spa/sauna unfortunately

Self

8/10

Excellent

19 May 2026

Richard

Enjoyed my stay

Self

10/10

Exceptional

19 May 2026

Arnika

.

Family

10/10

Exceptional

18 May 2026

Nicole

Breakfast was AMAZING! if you have children they will love it!

Family_with_children

6/10

Pleasant

16 May 2026

Sheree

Hot water kept running out. Felt that was not really good enough

2/10

Poor

12 May 2026

PENNY

Sadly the spa pool was cold and murky and the following morning it was unavailable. We pay big prices to have these amenities and they are unavailable, very disappointing

Family

10/10

Exceptional

12 May 2026

Maarten

Loved our little staycation at the Cordis. Staff were super friendly and helpful from the front desk, the wait staff in 8 restaurant to the cleaners.
They took the time to include our daughter with a complimentary kids goodie bag and a fluffy when we ordered coffees.
Hotel pool was great. Both pool and the spa were ideal temperatures.
The breakfast buffet at 8 restaurant was fantastic. Had everything you could possibly want. We appreciated the fact that the cleaners came and tidied our room while we were at breakfast.
Awesome location. Great for spotting all the buses.

10/10. Looking forward to our next stay.

Family_with_children

10/10

Exceptional

10 May 2026

Shiraan

Beautiful rooms and great view. Very comfortable beds and felt like quiet luxury.

Bathrooms and amenities were lovely along with the complimentary in room treats.

Highly recommend.

Family

2/10

Poor

09 May 2026

Juthika

The experience was terrible. We have stayed at this hotel many times before and this time the friendliness of staff at reception through to the restaurants has changed

10/10

Exceptional

09 May 2026

Beverley

Lovely staff , clean rooms but bathroom needs updating we had a Superior king room.
Breakfast excellent.

10/10

Exceptional

09 May 2026

Kevin

Great place to stay , clean , great location .

Partner

10/10

Exceptional

08 May 2026

Holly

Beautiful, clean room with great view and large bathroom. Lovely pool area. Friendly and helpful staff.

Family

10/10

Exceptional

08 May 2026

Carlson

This was the best hotel of my stay. Very helpful and speedy service and beautiful property with plenty of amenities. The breakfast was also very qualitative. I would stay again without hesitation.

Partner

10/10

Exceptional

08 May 2026

Tracey

Clean room, pool side perfect, staff helpful, breakfast delicious 😋 great facilities.

Self

10/10

Exceptional

08 May 2026

Joyanne P

It's an absolutely beautiful hotel. The staff were all kind and gracious.
The bedrooms are spacious. Guests are provided with robes and slippers.
We loved that they provided a shuttle to downtown and other places.
A 5 overall@

Friends

8/10

Excellent

08 May 2026

Amisha

Clean hotel! The staff are helpful

Friends

10/10

Exceptional

07 May 2026

Jolene

Service was fantastic

Partner

10/10

Exceptional

06 May 2026

David J

As a repeat customer I was very happy overall with my stay. I was disappointed that for during my time frame the men’s steam room & sauna was out of service yet the room price remained the same. It is one of the key reasons I stay at this property
I also revisited the Our Land bar/ restaurant & was very pleased with the attentive service & staff after prior below par experiences.

Self

10/10

Exceptional

05 May 2026

Celia

Nice and central, friendly staff. I'm not used to paying for valet parking so that was new and an additional cost to be aware of. I would stay here again.

Family

10/10

Exceptional

05 May 2026

Craig

Club lounge made the stay amazing. Will be back

Family_with_children

10/10

Exceptional

04 May 2026

Darnell

Wonderful Stay

Partner

10/10

Exceptional

04 May 2026

Sina

Staff were super friendly, they definitely made our stay a lot more enjoyable

Family_with_children

10/10

Exceptional

04 May 2026

Siona

Complete package.

10/10

Exceptional

03 May 2026

Karen

Excellent hotel, with all the amenities and very helpful staff!

Self

10/10

Exceptional

03 May 2026

Julie

Another Excellent Stay. Best Buffet Breakfast. Never Disappoints😊❤️❤️❤️

Partner

10/10

Exceptional

03 May 2026

Michael

I've become a \"regular\" at Cordis and have never had a bad stay nor been let down in the slightest. Everything I have expected has happened and every requirement has been fulfilled.

Their new self-check-in and Check-out kiosk is brilliant as well.

Partner