Name: Abstract Hotel
Address: 8 Upper Queen Street, Auckland Cbd, 1010, NZ

10/10

Exceptional

15 Jul 2026

nicholas

h

10/10

Exceptional

13 Jul 2026

Michelle

Great Hotel

10/10

Exceptional

04 Jul 2026

Bradley

Always a great stay

Self

2/10

Poor

03 Jul 2026

Christophe

Terrible hotel, ith the tiniest bedroom (7 to 8 sqm), bathroom (3sqm) and lounge (8 to10 sqm. No ceiling, no air con, no pan, no pot, no nothin....except for the book explaining how much they are doing for environment (no ceiling, no pot, no pan, no aircon). But, every morning you have breakfast, it is a pouch of yolk, the fruit juices are coming in plastic bottle to fill the glass one (not sure there is much than 30% of natural fuiit inside).
The real price is on the massage min600 NZD and up to 1200

10/10

Exceptional

01 Jul 2026

Duncan

So nice, will stay again

Partner

10/10

Exceptional

28 Jun 2026

Adamo

Beautiful staff

Partner

8/10

Excellent

27 Jun 2026

Andrew

The property is in a central location adjacent to K Rd which means it’s prone to noise.

Self

10/10

Exceptional

25 Jun 2026

Kate

Excellent

Partner

10/10

Exceptional

25 Jun 2026

Bradley

Great location

Self

10/10

Exceptional

20 Jun 2026

victor

The Abstract has quickly become my go to when I am in Auckland for work. Great location, fantastic staff (specially Myra) and though the rooms are small, they are well thought out. Highly recommend.

Self

10/10

Exceptional

18 Jun 2026

ingrid

I stay here on a regular basis as it is modern, stylish comfortable and convenient. And the staff are exceptional.

Self

10/10

Exceptional

18 Jun 2026

Scott

Exceptional breakfast

Self

10/10

Exceptional

16 Jun 2026

Jessie

Great location, rooms have everything needed.

Friends

2/10

Poor

15 Jun 2026

Gia

Was rudely addressed and escorted out of the premises by the Officers

Self

10/10

Exceptional

11 Jun 2026

Gideon

Everything was fine except for simple water access. No water bottle(s) in the fridge but, this isn't a major issue.

Lovely stay overall.

Partner

8/10

Excellent

03 Jun 2026

Veitoa

I like the aesthetic of dark room and mysterious vibes

Self

4/10

Poor

02 Jun 2026

Scott

I frankly couldn’t wait to check out early.
I’ve stayed many times here probably close to twenty times. It’s been excellent. NOT this time. The checkin staff are so ways good even though pressed at busy times. They smiled recognised me as frequent visitor and checked me in effortlessly. Then it turned bad. I had been given free drinks voucher so decided to have dinner there too. Wait staff were not great. Food was excellent but catching the only two wait staff for another wine was hard work. And there were only four tables busy.
But ok I didn’t feel resented just not great staff who obviously would rather be at home.
Then I went out for a walk. It was a little after 9pm I can back to the hotel for a final drink before bed. I’m locked out. At 9pm? One staffer on reception was busy on a call - repeatedly I waved to be let in. All she does is signal to swipe. Three times. This felt like living in a detention centre - what at 9pm?? I’m just getting pointed at.? So I go to the bar for a wine. No one is there but the two same staff from the restaurant. I ordered a wine- clearly they didn’t want me to. I get my wine and the woman in charge tells me I can’t drink it there?! I raised my arms in disbelief and said “so where - you lock me out then you tell me to go drink somewhere on my own” she just shrugged and told me to go to the library. Zero charm or apology It was totally empty and depressing. Abstract Hotel needs more engaged staff than this frankly. I checked out at 7am.

Self

8/10

Excellent

29 May 2026

James

Good Clean Property – excellent Value and location

Self

8/10

Excellent

26 May 2026

Grant

A great stay again , the only feedback I have is for a nice studio room the bed was a double bed and a little small

10/10

Exceptional

17 May 2026

Bradley

Stayed here heaps now and keep coming back for a reason. Great value, clean rooms, friendly staff and always an easy stay. Just consistently gets it right.

Self

10/10

Exceptional

14 May 2026

Geoffrey

Easy parking across the road. As usual friendly helpful staff. Excellent value buffet breakfast with fantastic coffee.

Partner

10/10

Exceptional

12 May 2026

Craig

Lovely hotel, stayed here a few times and recommend to friends.

10/10

Exceptional

09 May 2026

ARIEL

Great hotel and design good location

Friends_and_family Family

10/10

Exceptional

03 May 2026

Janson

A visit here is a lovely treat, providing a refined experience. The rooms are impeccably maintained, and the library lounge is a notable amenity. Check-in is hassle-free, and staff are helpful and accommodating.

Self

6/10

Pleasant

02 May 2026

Jessica

The room wasn’t very clean, dust under the table and dirty chairs, hair left on the floor and in shower etc

Self

10/10

Exceptional

30 Apr 2026

richard

Perfect location. Clean. Cool. Perfect.

Partner

10/10

Exceptional

23 Apr 2026

Janson

My 3 day stay at Abstract Hotel was stunning. The staff were so helpful and the service from the house keeping staff was wonderful. The room I stayed in was cozy and warm. Over all I have to say it exceeded my expectations and I look forward to staying here again very soon. Keep up the amazing standard team. Until next time <3 <3 <3

Self

10/10

Exceptional

22 Apr 2026

Geoffrey

Excellent buffet breakfast. Friendly helpful staff. Handy location to the Auckland CBD.

Partner

10/10

Exceptional

21 Apr 2026

Natasha

Very friendly and helpful staff. Room compact but well laid out and pleasant ambience.

Partner

10/10

Exceptional

21 Apr 2026

Jose Vittorio

We had a wonderful stay at Abstract Hotel...friendly staff and close to points of interest within the city

Family_with_children

10/10

Exceptional

20 Apr 2026

Laura

Lovely hotel with courteous staff

8/10

Excellent

19 Apr 2026

Grant

Nice stay, only issue was the Wi-Fi but it finally got fixed after a few days.

Self

8/10

Excellent

17 Apr 2026

Kristyn

A great location and lovely restaurant. No air con is tough in warmer weather.

Self

10/10

Exceptional

15 Apr 2026

ingrid

Always enjoy staying in welcoming cosy room

Self

10/10

Exceptional

09 Apr 2026

Patricia

Lovely people and the restaurant is amazing!

Self

8/10

Excellent

06 Apr 2026

Ulrich

Small room which was fine. Low water pressure in shower, but everything was clean and functional. Good location and quiet

10/10

Exceptional

29 Mar 2026

Leunis

Great stay, very quiet (didn't get any city noise), very convenient location to restaurants and convenience stores. Call beforehand to check if discounted parking vouchers are available for across the road parking garage. Will stay again.

Partner

6/10

Pleasant

27 Mar 2026

Danielle

Room was so small I could barely fit my suitcase in there. Bed was really comfy however. Yes, it’s a studio but it’s a ridiculously small one. Good area in close proximity to lots of shopping and food. Staff was pretty cordial as well.

Self

6/10

Pleasant

25 Mar 2026

Kasey

This was our second stay here, we booked it again as it was a great price and we loved the amenties -the 'library' and bar, restaurant. Unfortunately it wasnt very clean, the shower was filthy and there was short black curly hair stuck to walls in the shower, plus smudges all around the walls (I wiped one of the marks to see if it was stained and it came off easily). After they \"cleaned it\" the marks were still on the walls.

We only stayed for one night and had an event so didn't spend much time in the room or would have requested a room change.

We also requested a car park and was told they had run out of tickets, but we could just pay for it at the carpark building itself and it would only be $32. unfortunately it was $50 instead, so was a shame to be told differently by the staff.

The design and vibe of the place is really cool, so hopefully with some training and proper cleaning it will improve.

Partner

8/10

Excellent

25 Mar 2026

Kasey

Really dissapointing check in experience. We booked, and immediately messaged the property requesting a cot and a carpark, and let them know what our arrival time would be (after midnight). The staff member working when we checked in told us we couldnt have a cot, and said that the carpark was closed, when I asked again, he said we could access the carpark (its the carpark across the road so no idea why he was rude about it). He didn't give a reason why we couldnt have a cot so we had to have our 2 year old in bed with us, which is not ideal. I also had to ask him 3 seperate times for a second room key. While we were checking in, three lots of hotel guests returned back to the hotel and said hello, he barely acknowledged any of them.

The next morning (we stayed two nights) we went back to reception to request a cot and it was no issue, which leads us to assume the night shift team member just didnt want to put in the effort to take one up to our room - noting that we had requested this at 6pm, so there was plenty of notice.

The room itself was good, nice to have a seperate living area and kitchen facilities however the bathrooms are absolutely tiny and theres a lot of cupboard/draw storage space which makes no sense for a short term stay.

The positives: The library downstairs and the bar/restaurant are great, the amenties are brilliant so it's a shame other things let it down.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Annanda

Clean and tidy, friendly staff and central location

Friends

2/10

Poor

19 Mar 2026

kevin

The room was horrible n cramped!!
Everything in the entire building is Sooo Dark n Black you can’t see anything or even find space for ur luggage.
The bed is in a hole with no way around it!
Worst of all there is no AC at all so you are in a sweat house room.
The Worst Hotel accommodations in 3 weeks of NZ travel.
Horribly uncomfortable place! Never stay there Dear Reader!!

Partner

8/10

Excellent

18 Mar 2026

michelle

over night stay for work

Business

2/10

Poor

17 Mar 2026

aashish

Terrible staff and service.

Partner

8/10

Excellent

16 Mar 2026

Mark

In all aspects bar one it was excellent.

The only issue was that the room needed aircon. It was quite hot in there. Had to open window but it was quite noisy outside, including one car that may have even crashed in middle of night.

Self

10/10

Exceptional

09 Mar 2026

Marcella

Awesome stay, we did end up upgrading our room to a bigger unit which was amazing. the staff were very helpful. I would recommend Abstract Hotel.Thank you

Partner

8/10

Excellent

08 Mar 2026

Pauline

Rooms clean, staff helpful and a fresh tasty breakfast. All in all a decent central place to stay. Only negatives … very dark decor and small bed.

6/10

Pleasant

08 Mar 2026

Ashley

Really great hotel and location, parking is awesome. Unfortunately having no way to cool the room down apart from the provided fans really brought the overall stay down for us. I don't know how people have a comfortable stay in the middle of summer. Having no air conditioning would be fine maybe if the windows were able to open more. The windows only open a slither so it feels like the fan can't really circulate any cool air. Really nice hotel otherwise if this is not something that concerns you but would personally not come back for this one reason.

Partner

10/10

Exceptional

04 Mar 2026

Nichola

The room was very small, but very cosy. It had everything one would need and was very clean. Bed was very comfortable and shower was great.

Self

8/10

Excellent

28 Feb 2026

Brecon

Good room, great blackout curtains, loved the vibe of the decor.

Self

4/10

Poor

26 Feb 2026

Nicole

The interior of this place is very cool but the interior wasn't enough for us to book this again. There isn't any air con in the rooms, just a fan, the internet connection was terrible and kept dropping out while on work calls then the TV and the coffee machine didn't work. We unfortunately won't be coming back.

6/10

Pleasant

26 Feb 2026

Marilyn

Room was too small. Not too accessible for transportation. No air conditioning and only fan is available.

Partner

10/10

Exceptional

23 Feb 2026

Ekeoma

Amazing! Excellent location, spacious, immaculate, lovely view of a beautiful courtyard, and walkable to Univ of Auckland within 15 minutes. Great kitchen complete with silverware, plates, cups, many teas, coffee, and milk chocolate. I had a dining room separate from the bedroom and it was like being in a classy apartment.

Bathroom and sinks were small, the gym was tiny, and the laundry room washers and dryers were free but constantly crowded.

Self

8/10

Excellent

23 Feb 2026

Kyle

The room was clean and the staff members were super friendly and helped me with my questions. The room could have used air conditioning however.

Partner

8/10

Excellent

22 Feb 2026

Tarun

The apartment was a little too dark and Gothic but had a kind of exotic charm.

8/10

Excellent

22 Feb 2026

Carl

Decent room , small size but as sold so no drama.
Good staff on front desk

Partner

8/10

Excellent

22 Feb 2026

James

Room was nice but very small. Good enough for one but if it was a couple, they would need to be VERY close.

4/10

Poor

22 Feb 2026

James

The sound proofing was terrible - could hear adjoining room crystal clear. Bed was also short! Really poor for an upmarket hotel.

Self

4/10

Poor

16 Feb 2026

Danica

I chose Abstract Hotel based on the photos and positioning, which suggest a design-forward boutique stay. Unfortunately, the reality didn’t align with that expectation.

The room appeared styled at first glance, but the quality felt unconsidered, rather than a genuinely well-executed space. Finishes, materials and overall comfort didn’t match the branding or advertisement material.

In addition, key details e.g. lack of air conditioning and safe, were not prominently disclosed.

Service was adequate but minimal. Staff were polite, however not particularly proactive. I was required to store and retrieve my own luggage and carry it into the storage room myself, which reinforced the overall feeling of limited service.

For transparency to future guests, the surrounding neighbourhood is also worth noting. The immediate area (\"K-road\") felt neglected and uninviting, including noticeable odours on arrival. While this may be outside the hotel’s control, it does materially impact the experience, particularly when returning in the evening.

Overall, the main disappointment was the gap between marketing and reality. With stronger execution and clearer disclosure, the stay could feel more aligned with its positioning.

As it stands, I wouldn’t choose to return nor would I recommend this hotel.

Business

8/10

Excellent

08 Feb 2026

Alijah

Clean and comfortable, well equipped. Great location. They use some kind of sweet chemical scent in the room which I personally prefer not to have. Natural is best.
Bed was super comfortable though sharp bed edges stick out and hit my leg more than twice during the stay. No aircon, only fan. Guess that's due to Auckland's weather not unbearably hot but good to know if you are booking in summer.
It was well priced for a mid range urban accommodation.
I could hear next door through the bedroom wall as there was a very loud obnoxious child being bossy to their parents in the next room. I'm sure the avrage treveller won't be a noise issue.
I will be back for the price and location and the comfort it offers. They upgraded my stay to larger, park facing room which I so appreciate.

Leisure Self

10/10

Exceptional

04 Feb 2026

Joell

Gorgeous hotel - loved our stay!

10/10

Exceptional

03 Feb 2026

Richard

The room was clean and while compact was practical and well apportioned. My only observation would be that while it had a kitchenette with a small stove, there was nothing to cook with. The restaurant on site was nice and all the staff were exceptional. Highly recommend this Hotel - its located near enough to Auckland Central to quickly walk in but far enough to be removed from all the roadworks and hustle and bustle.

Leisure Self

2/10

Poor

31 Jan 2026

Ashley

The only 4.5 star hotel in Auckland without AC. My room was over 30 degrees- it was unbearable. This hotel hides the fact they don’t have AC by sneaking in the room description that a fan is provided. No where do they say that means no AC. I travel around NZ for work and I’ve never had such a terribly hot room. AVOID!!

Business Self

10/10

Exceptional

29 Jan 2026

Vanessa

Great spot to stay. Parking across the road. Handy to the city. Great bar. Well appointed rooms. Nice and dark for a great sleep.

Leisure Partner

8/10

Excellent

13 Jan 2026

Megan

Great location. Was very clean and tidy

Leisure Partner

8/10

Excellent

12 Jan 2026

kristine

I didnt try the breakfast

Leisure Self

8/10

Excellent

09 Jan 2026

Eleanor

The room itself was nice and clean and the the hotel is nice! I was a bit disappointed with the kitchen “utensil pack” it was really basic so meant you couldn’t really cook anything, even a basic colander would have helped! Aside from that the staff were nice and overall pleasant stay!

Leisure Self

6/10

Pleasant

07 Jan 2026

Simone

The Dyson fan doesn’t cool the room down and I couldn’t get the electric jug to work

Self

10/10

Exceptional

06 Jan 2026

WEN-I

clean room

Business

8/10

Excellent

03 Jan 2026

Anthony

Very well designed compact room including kitchenette. Window which opened. Convenient guest laundry. Excellent breakfast.

Leisure Self

8/10

Excellent

01 Jan 2026

Somil

good hotel but location is sketcy

10/10

Exceptional

28 Dec 2025

Olivia

Clean room, smart tv, lovely room

Leisure Friends

10/10

Exceptional

28 Dec 2025

vincent

The room and staff were great.

Leisure Self

8/10

Excellent

21 Dec 2025

john

Great location.

10/10

Exceptional

19 Dec 2025

Devyn

Great hotel, friendly staff.

4/10

Poor

15 Dec 2025

Cameron

I wish it was advertised that there was no ac in rooms. It was about 90 when I went so we were dying.

Leisure Friends

10/10

Exceptional

14 Dec 2025

Justin

Martha and staff were amazing! I’d definitely stay again when back in Auckland!

Leisure Self

10/10

Exceptional

09 Dec 2025

Michael

I have to admit, there were some reviews that mentioned the word stuffy that had me concerned. I had the One Bedroom Metro Unit and it was wonderful. Two windows that opened and a Dyson Fan next to the bed. I had no issues and was very comfortable. The room size was very nice with a kitchen and table and a couch separate from the bedroom. No issues with noise, it was very quiet and the neighborhood was very walkable and close to the bus drops which i used from the airport. It worked out very well and I was very happy there.

Business_and_leisure Self

8/10

Excellent

08 Dec 2025

Jessica

Staff were amazing. Rooms were very dark i understand it the theme. And unfortunately no air con did have a fan tho

8/10

Excellent

03 Dec 2025

Kimeche

Abstract is very convenient to K street, although K street is not what it used to be. It's also very convenient to public transport. It is outside of the city and with a 5 min bus ride you are downtown. The kitchen area was the best to have! I could heat up leftovers or cook I wanted. The breakfast buffet is alright. They serve the same thing everyday and coffee is extra. I didn' t like that bit. The staff is very helpful and the hotel is clean. There should be a better way to cool the room at night. If I left the curtain open, the cool air would come in but so would the light from the street lights. That makes it hard to sleep. I would stay here again but I'd also like to try a different hotel.

Self

6/10

Pleasant

01 Dec 2025

Brent

Beautiful hotel but there is no air conditioning in the rooms, I missed that detail on the website.

Leisure Self

6/10

Pleasant

30 Nov 2025

Norris

Room was very small and warm!

Partner

10/10

Exceptional

28 Nov 2025

Mélissa Vicky

Helpful staff, clean and comfortable rooms, good price and amenities

Leisure Partner

4/10

Poor

25 Nov 2025

B J

Room was clean & modern but small with no aircon & just a fan. It was stuffy even with an open window & will be an oven in summer. The TV didnt work & reception couldnt help with it. Otherwise staff were efficient & friendly. The area was noisy with beggars on the streets. The tariff was reasonable, but you got what you paid for.

Self

10/10

Exceptional

25 Nov 2025

Alice

Super helpful staff I think his name was Charlie but I’m not sure but he was amazing and went above and beyond to help us was very appreciated !

Leisure Partner

4/10

Poor

24 Nov 2025

Daniel

Room was uncomfortable noisy and a bad layout. Hotel takes a 200 dollar Security deposit which I didn't know would happen which severely affects funds for this trip and also it takes days to get back? In an age if instant transfer this is not acceptable and now I am going to a different part of new Zealand and a different hotel what if they ask the same that previous 200 will not be in my account

Self

10/10

Exceptional

20 Nov 2025

Karen

The staff were exceptionally kind when they realized we needed a very short notice stay after our flight got canceled. They turned a high stress situation into one of peace. They organized our taxi for the next morning and had wine sent to our room. Totally above and beyond : thank you

Leisure Partner

10/10

Exceptional

18 Nov 2025

William

Room was clean and comfortable

Business Self

8/10

Excellent

18 Nov 2025

Stephen

Very tight space.

Leisure Partner

6/10

Pleasant

12 Nov 2025

Stephen

Staff and room pleasant, however communication poor on the closure of multiple hotel facilities due to a private function.
Nothing mentioned prior to arrival, or even at time of check-in.
Simply a printout left in room of all the closed facilities.

Leisure Partner

8/10

Excellent

08 Nov 2025

Anna

Relatively good area - quiet, safe and lots of dining options nearby. Was a bit far from the CBD and harbour area which wasn't too much of a problem except for the long, uphill walk back to the hotel at the end of the day.
Room was small but functional and pretty clean - albeit a bit dusty. The sink in the bathroom was very narrow and close to the mirror which meant it was hard to get through the morning and evening routines without creating a bit of a splashy mess. Overall, good stay, nice and helpful staff - would stay again.

Leisure Self

8/10

Excellent

06 Nov 2025

Bradley

Awesome stay. Great linen the bed was a bit uncomfortable for my liking (really firm), apart from that a great stay as always

Business Self

8/10

Excellent

01 Nov 2025

Cherry

Facilities are pretty new. Has a full kitchenette (glass hob, microwave, fridge/freezer, bowls, plates, glasses, cutlery). No complaints except a gross looking sauce/brown stain on one of the bath towels…

Leisure Self

6/10

Pleasant

23 Oct 2025

virgil

This was a great place to stay?

Business_and_leisure Family

10/10

Exceptional

21 Oct 2025

Nicola

First night absolute disaster got no sleep walls had no sound proofing had no sleep due to coughing neighbour. Talked to staff who then moved our rooms without any hesitations and we then had the most peaceful wonderful stay. Really peaceful and comfortable.

Leisure Partner

8/10

Excellent

16 Oct 2025

Laura

My stay was amazing! The staff was sweet and efficient. It was in walking distance to many things. The parking was my only worry but i managed. I still had an amazing time and would stay again

Self

8/10

Excellent

13 Oct 2025

keith

The Abstract hotel is modern very clean with great reception and lounge areas. Perfect location for my plans. Were upgraded to one bed suite that was roomy and well equipped. While there is fan forsed ventilation air con would be expected. Room fashionably dark but this did hinder experiance. Shower very good. Will stay again.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Chris

Was great

8/10

Excellent

24 Sep 2025

Priscilla

Overall very nice stay, although one corner next to my bed by the window was dusty

Leisure Partner