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City Lodge Backpackers Accommodation
Auckland · New Zealand
150 Vincent StreetView location
8.2/10Excellent978 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort7.6/10 7.6
Condition8.0/10 8.0
Location8.2/10 8.2
Neighborhood8.2/10 8.2
Value8.6/10 8.6
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About City Lodge Backpackers Accommodation
With a 5-star Qualmark Backpacker rating, City Lodge is outstanding when it comes to convenience, quality, and value-for-money accommodation in Auckland. Located in a quiet tree-lined street and just 5 minutes walk to central Auckland, City Lodge offers a real home away from home' experience.
Every room has a private ensuite, fridge, TV and tea/coffee making facilities for the comfort and convenience of our guests. City Lodge is well appointed and offers a clean and safe environment, 24-hour reception, Security door system and CCTV.
The choice of rooms extends to Single, Standard Double, Superior Queen, Twin, Triple and Quad. Additional purpose-built facilities include a spacious guest lounge and well appointed communal kitchen.
With on-site parking available, City Lodge is perfect for budget-conscious business travelers, family holiday stays, or world travelers wanting a high quality yet affordable experience. All daily rooms are serviced daily and have features such as large windows and Wifi/broadband access.
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Our communal lounge includes a big screen TV, internet kiosks, book exchange and board games for relaxing or socializing with other travelers; we also have full laundry facilities on-site. Our helpful, friendly staff can arrange tours, car hire, transfers or simply let you know what's on in Auckland.
Ask about our latest newsletterâ ¦ What's more, our clean, green, limited-service philosophy has recently been endorsed with a Qualmark Silver Environmental rating accreditation. City Lodge is rated top budget accommodation on Hostelword. com, and recently featured in Lonely Planet's Best of Auckland guide.
With a stay at City Lodge Accommodation, you'll be centrally located in Auckland, within a 10-minute walk of Queen Street Shopping District and The Civic Theater. This family-friendly hotel is 0.5 mi (0.8 km) from Sky Tower and 0.6 mi (0.9 km) from University of Auckland.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Digital television is provided for your entertainment. Bathrooms with showers are provided. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
2:00 AM
Check-out until
10:30 AM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
No alcohol served onsite
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 140 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Self parking fee: NZD 25 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
German
Korean
Filipino
English
Indonesian
French
Spanish
Nearby attractions
Karangahape Road
0.4 km / 0.2 mi
Aotea Centre
0.4 km / 0.3 mi
Queen Street Shopping District
0.4 km / 0.3 mi
New Zealand Film Archive
0.5 km / 0.3 mi
Aotea Square
0.6 km / 0.4 mi
The Civic Theater
0.7 km / 0.4 mi
Auckland Town Hall
0.7 km / 0.4 mi
Sky Tower
0.7 km / 0.5 mi
SkyCity Casino
0.7 km / 0.5 mi
New Zealand International Convention Centre
0.8 km / 0.5 mi
University of Auckland
0.8 km / 0.5 mi
Symonds Street Cemetery
0.8 km / 0.5 mi
Auckland Central City Library
0.9 km / 0.6 mi
Kawakawa Bay
1 km / 0.6 mi
Albert Park
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2005
- Year of most recent renovation: 2013
- Total number of rooms: 99
- Number of floors (main building): 9
- Number of floors (annexe): 8
- Single rooms: 32
- Double rooms: 48
- Triple rooms: 2
- Quadruple rooms: 4
- Superior rooms: 10
- Accessible rooms: 3
- hostel
Show 46 more facilities & services
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hireExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- 24-hour security
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Garden
- Bicycle storage
- Concierge
- Luggage roomExtra charge
- Library
- Towels and bed linenExtra charge
- Non-smoking area
- Smoking areaExtra charge
- TV lounge
- Game room
- Picnic
- Non-smoking establishmentExtra charge
- Table tennis
- FitnessExtra charge
- Billiards
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about City Lodge Backpackers Accommodation
100
reviews shown
Malcolm
Efficient comfortable room. No air conditioning, but windows open with fan was ok.
Good bathroom.
Easy walk to CBD.
Good bathroom.
Easy walk to CBD.
Daniel
Excellent standards in regards to cleanliness, tidy, well facilitated, easy safe secure access
Michelle
Didn’t use kitchen was at the y hostel paid way too much couldn’t adjust the price
Mandie
Yes, an excellent stay.
william
Clean room but dated
Celia
Great For Travelling on a Budget
Great price for people travelling on a budget. You can tell cleanliness is a priorty in the rooms and shared kitchen area. Staff are friendly.
There is a weekly schedule of which floor will get fully serviced. On other days, cleaning staff will ask if you need anything, i.e. clean towels, coffee, tea, etc.
We really enjoyed having a fridge in the room and a coffee and tea service.
Shared Kitchen is very well stocked with equipment for being able to cook and bake. Its quite spacious compared to other hostels.
We had one twin bed that was very worn down and uncomfortable to sleep on but other was fine.
We felt safe walling into the CBD. Walking the other way to Karangahape Rd had a lot of homeless and rough looking people. Would not feel safe walking there at night.
There is a weekly schedule of which floor will get fully serviced. On other days, cleaning staff will ask if you need anything, i.e. clean towels, coffee, tea, etc.
We really enjoyed having a fridge in the room and a coffee and tea service.
Shared Kitchen is very well stocked with equipment for being able to cook and bake. Its quite spacious compared to other hostels.
We had one twin bed that was very worn down and uncomfortable to sleep on but other was fine.
We felt safe walling into the CBD. Walking the other way to Karangahape Rd had a lot of homeless and rough looking people. Would not feel safe walking there at night.
Gina Marie Chansuyco
Excellent stay except the yelling from outside which they dont have control but will stay again
Daniela
Very good, friendly staff!!!
Maria
Good value for your money
Karl
I booked for 4 days, checked out after 2 days and requested no refund. I'd rather sleep on the street. Upon checking in, I had to pay a $150 deposit in case of damage. Damage to what precisely I wonder? My room had the bed right by the door, no bedside furniture or power point easily accessible, and I could reach the handle of my door easier than the light switch. The faeces brown carpet was a mosaic of multiple pieces of equally worn patches, there was no table or chair, but a narrow counter with a badly stained high stool. The wall-mounted TV was loose so moving it in any way was a risk, on top of which the TV would not reliably give you access to any channel because of weak signal. This wasn't a hotel room, it was a prison cell dressed up to be more than what it was. Not only did I have to pay a $150 deposit, the establishment didn't understand their legal responsibility to provide me with an itemised receipt detailing the deposit, room charge, etc. It took 20 minutes to get this provided to me. Reluctantly I might add. This place felt more like a halfway house than a hotel. Stay away. I made multiple videos of my room, while making contemporaneous notes during my time there just in case there was fallout from this review. Horrible place.
Robert
Good place to stay in central Auckland on a budget. Clean and simple rooms centrally located. Bag storage if you need to check out before your flight time
Scott
Very pleasant staff and excellent facilities.
Bruno
City Lodge was perfect for our 1 night layover in Auckland before exploring the South Island. Staff was genuine and helpful. Good value for the money. Would recommend, especially for backpackers and travellers.
Mandie
This accommodation has been the best of all my stays in Auckland, safe, super clean, great kitchen, very friendly staff and so close to K Road and the CBD (great shopping and dining), yet very quiet situated amongst a road of large trees; the best. I will be back.
Pauline
Convenient to all central Auckland, room was standard but a bit Dusty toilet paper holder dirty and blinds , not a complaint tho . Staff friendly, good variety of information for visiting Auckland. Community kitchen facility was absolutely immaculate and a nice lounge area to swap books or meet people. Zero alcohol policy which is good, be aware of the $140 bond regardless of paying in advance which is standard policy. Would stay again
Alexander
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Lauren
Unless you look on the city lodge official website you’ll get a big surprise when your asked to pay a 140$ deposit on top of your room cost , let alone no information about there being no onsite parking because it is closed for repairs.
Shaun
Great short stay
For the quality,cleanliness and facilities within the room, the price is exceptionally competitive. I was pleased with the location. Close to cbd, k road, and ponsonby. The room isn't the biggest but everything is super clean. My only complaint, like most of the hotel guests, is that the tv service provided by Sky went off during my first day at the accommodation and didn't return before i checked out. The reception staff were friendly. Special shout out to Simran who tried valiantly to resolve the tv issues.
Greg
Secure, parking within the area, staff great. Room was very basic, but clean & tidy. Met my needs and expectations.
Sharon
Basic room. Awesome facilities. Great location. Perfect for our stay in Auckland. Would stay again.
Deneil
It was an okay stay. The blinds in the room were a joke. The sunlight was maddening. I had to put up a blanket to keep the light out. In addition, the neighbors from the apartments next door were loud and obnoxious even late at nights. On the plus side, its fairly close to the CBD. You get what you pay for basically
Shani
Dry, accessible hotel
It’s actually a dry hotel, a bit like a hostel. There are shared kitchen and laundry facilities in the basement. Staff were friendly. Cleaning is done once a week similar to other hotels in Australia.
Scott
My start was excellent. The staff were super helpful, friendly and when out of there way. The only issue I had was having a friend come up to my room for a short while. He was questioned by the receptionist. Not sure what all that was about. I guess it's for security reasons. Shouldn't have been a problem as he wasn't staying with me.
jake
Very easy process for check in and a nice spot for walking to places. Also close to bus station
Verified traveler
Basic hotel room
Everything I needed. Close to shops, clubs and cinema.
Very clean, friendly staff.
Just like the photo but there was no bed-side light or luggage rack.
Very clean, friendly staff.
Just like the photo but there was no bed-side light or luggage rack.
John
Convenient for a guest relying on public transport.
Rustom
Good budget hotel close to food, shopping and transportation options.
Staff are nice and accommodating as well.
Staff are nice and accommodating as well.
Clinton
Was advertised as double room...was a single bed with no cover...room was tiny. No guests or alcohol allowed. Tired and old. It was a shock. Location was the only upside.
Kathryn
Great location, quiet (even though at full capacity), was generally mostly clean (just needed a bit more attention to detail), had comfortable beds, was easy walking distance to shops and bus. Great breakfast available at J Love Cafe which was about a minute walk away. Not the flashest area but we felt perfectly safe. Good value for money.
Renee
Staff unlocked our door and opened it up while we were in our room. Very unprofessional they stated that they were checking if the room was clean as they forgot we had checked in, but we had only checked in 20mins prior to them letting themself in our room, they would of heard us through the door as we heard the key moving as the rooms are not sound proof. There was no real apology given and we felt gross knowing they could try open our door with our stuff in it if we were not there.
Vanessa
The location was excellent, everything was extremely clean, and the staff was incredibly attentive and polite.
Andraous
there is no air condition in the room no TV in the room it’s was disaster. I couldn’t sleep all night.
Cath
Basic but clean and comfortable
Paul
No
Helen
Budget accomodation at its best, just what we needed gor a quick stop in Auckland - friendly staff
Roger
Reasonable stay at a reasonable lodge.
I like my stay and I would probably recommend to others. However, I didn’t like that my bed sheet and towel were not changed for the entire four days I stayed there.
Ellen
Slow slow check in, smelled funny, and needs some renovating
Dejan
Proximity to SKY City, waterfront
Yulian
Noisy and the parking price is high.
SUE
Great
Location good
$ good
Location good
$ good
Toni
I thought the staff on desk were very friendly and helpful. The room itself was small, but was all I needed really. The room and bathroom were clean and tidy, and the bed was very comfortable.
Alan
Thank you, we enjoyed our week here
Deborah
Very friendly staff. Room is clean.
Masina
The Bond Refund on Arrival $140.00 and Parking $25.00 per night should have been clear on the website and not sent after booking was made! Photo identification on Arrival should also have been clear and not suddenly requesting it upon arrival! The photo of the Fitness Facilities is misleading because its is not the property’s fitness facility but a gym down the road from the accommodation! Customer Service is not helpful. We will not be booking accommodation with City Lodge Accommodation again or recommend it to anyone which is disappointing!
Henry
Convenient to go CBD.
Mike
Good place, budget accommodation but it was clean and tidy and good location for k road and central city
I would stay there again
I would stay there again
Kathleen
Overall great for the price, walls are very thin but I'm not a light sleeper so this didn't bother me much. Truely a backpacker's scene
Nicholas
The soundproofing was definitely an issue, I could easily hear people in the hallways, noise in neighbouring rooms and various sorts of noise outside. No alcohol allowed in the room was a bit much, I'm not a 16 year-old trying to hide a 6-pack I bought with a fake ID from Mum and Dad. At the very least, it's affordable, but you're getting what you pay for.
Glenn
Excellent location, close to CBD. Great value.
Donna
The room was warm and quiet, and the location is handy to the Aotea Centre. For snacks etc there's a minimart just across the road. If you want to cook there's a kitchen downstairs. I didn't realise it was a backpackers but wasn't a oroblem.Good value for money
Sonya
Clean and well priced for a single night stay. Very noisy - both the building itself and the street below.
Janet
Amazing self serve kitchen options, nice staff, laundry facilities available ke at $4 nzd per wash and per dry. Property needs to be updated - I had to sleep with an eye mask on bc too much light and the mattress needed to be changed out. Overall 8 of 10 bc of mattress and too much light.
Victor
Nice facility with everything you need. Good kitchen and laundry room with a lounge for a fun game of pool.
Joanne
Stay was fantastic, only drawback was our car was completely covered in bird poo after using the paid parking onsite
Linda
Fridge not cleaned..... last visitor's things in it.
Door very difficult to lock.
Lift took about 10 minutes
Over $300 for a tiny, tiny room
Door very difficult to lock.
Lift took about 10 minutes
Over $300 for a tiny, tiny room
murray
Very disappointed in this accommodation, room is tiny. Didn't like being charged the deposit at check in. Would not stay here again.
Kauka
Clean, the staff were excellent and excellent for a short stay.
Ashleigh
I would never book here again. The rooms are small and smell musty. No Air Con in the rooms and they’re outdated and not very clean. We checked in and literally only stayed for 1 hour before deciding to check out and book elsewhere much nicer! You’re not allowed alcohol in your room, which is ridiculous or visitors either. The staff weren’t very friendly and the surrounding area wasn’t the nicest! I don’t recommend!
Kevin
Out of hundreds of places, this is probably the worst place I’ve stayed in years. The worst part is it doesn’t have AC which is crazy for a subtropical first world city like Auckland. Was very uncomfortable. They treat you like a criminal, need a passport to check-in, license no good. They make you wait and check your room before you leave. It’s cheaper than most options, but you get what you pay for.
Linda
It’s bare because nes but was good location, had washing facilities there which was helpful- just what we wanted, simple, clean, affordable! They were very nice on my opinion
Kei
All staff members are nice and the room is so clean but the neighbors are so noisy.
Leavie
Great stay
Andrea
The room was adequate and clean with clean sheets and towels. The staff were great. The noise at night was disturbing. We were kept awake until 2.30am with people shouting in the street outside. They were arguing and swearing. At 5.30 the next morning the people in the room next to us arrived home and talked loudly for a couple of hours. the walls are thin and there is no double glazing. We were exhausted the next day. The room was hot and because of the street noise we could not have the windows open.
Emori
From the reception,, the room, amenities availability, and privacy , I would give it a 5 star, the only problem for me was the loud drunken disturbance from the main street.
John
The facilities and service while we were at the property were satisfactory. However the hotel held a USD $89 bond for damages on my credit card. I was assured at checkout that this would be refunded immediately to my card. It was not. Two days later I get a message from the hotel requesting all my credit card information in an insecure way, and saying I must upload images of my ID, credit card, and form with all my card details. This is totally unprofessional and not secure. And Travelocity doesn't support the upload of attachments anyway. The hotel should simply refund the charge back to my card. VERY DISSATISFIED. Avoid this hotel!
Kevin
Checking in was a hassle
Gia
great time there, helful, nice….
Akihiro
If you are a night owl, stay somewhere else. I was woken up many times due to siren and poor blinds covering the window.
denise
I was a bit unsure of how to rate this property. First and foremost, it is a hostel and had I known that, I would not have booked here. Having said that, while the room is rather small and is definitely bare bones, you do have your own bath, and basic toiletries are provided in addition to a water kettle, coffee and tea, and milk in the mini frig. So basically it is a hotel room. However, every guest we saw was younger than our own children, and we definitely received a few side-eye glares. Additionally, there was a lot of conversation in adjoining rooms as well as outside that we heard well past midnight, along with someone who decided they needed a smoothie at 1 in the morning. A side note that this is a YMCA facility and thus, does not allow alcohol. While we did bring in the 5 bottles of wine we had purchased while wine tasting a few days earlier, we did refrain from opening any. It did feel weird, thought, to be grown-ass adults and be told we can't drink.
Bailey
Only negative i can say is our room was different than what we booked. We booked a twin room, twin bed stay but got two single beds.
Other than that, the stay was good. Everything else was as expected.
Other than that, the stay was good. Everything else was as expected.
Glenn
Rude staff, noisy
Verified traveler
I booked a single studio room . The room number is #109 which is at level 1 near to the road and next to the exit door to staircase. I can hear vehicles passing, the person who walked in / out the stairs. No hair dryer in the room but can borrow from the reception. The reception is 7 days 24 hours which is convenient. Anyway it’s just a one night stay , so everything is acceptable
Greta
Room was small but very clean, comfortable beds and pillows. Staff very friendly and well kept and supplied kitchen and game room in the basement. Will go back.
Sherry
Very good as usual
Verified traveler
Overpriced Comparatively
A bit overpriced for what you're paying, but nothing horribly wrong. The bed was an uncomfortable boxspring, but not the end of the world. The biggest complaint was the thinness of the walls and the noise: Someone that worked in the morning, very early, would play music and sing, which could be heard through the walls and wake us up. Otherwise, staff was helpful and polite. Just compared to the quality of other places we stayed for the same price, it falls short.
Kenton
Area seems transient and run down. The property though was clean, convenient, quiet, and affordable
Sherri
This is a YMCA owned hostel. It was perfect for us... 3 adult women in town for the Women's World Cup. Walkable, safe, clean. Private room and private toilet and shower. One bunk and one twin. Very basic, clean, safe and comfortable. It even had a TV.
Huge kitchen downstairs for those wanting that amenity.
If you are in town for experiences beyond staying in a nice hotel room looking at the view, this is a good choice.
Huge kitchen downstairs for those wanting that amenity.
If you are in town for experiences beyond staying in a nice hotel room looking at the view, this is a good choice.
brigitte
I like the cleanliness and the quiet
Sanjay
Nice
annie
Good security and helpful staff
Keith
A lot of noise from the streets at night
Verified traveler
Decent stay, but cleaning could use some attention
The staff at the front desk were really friendly and helpful. The room was decently clean, but the cleaners didn't come very often, and when they did, they didn't do a great job of cleaning or changing the sheets and pillows. Despite that, I felt safe staying there, and everyone was really nice. Overall, I had a good experience and would consider staying here again.
Mike
Small room, just a stool to sit on so value for cost no great.
Parking NZD25 a night is not secure and very limited to around 6 spots.
P
Parking NZD25 a night is not secure and very limited to around 6 spots.
P
Jacquetta
Great place.
Debra
This property was great for our needs for a one night stay in the CBD, walking distance to universities, shops, cafes and restaurants. Communal facilities for cooking means you dont have to spend a fortune staying in the city. A little noise from the street at night but its a city, so not surprising.
Nicole
Had everything we needed and was a good location to pick up our rental car the following day.
Kevin
Basic accommodation, friendly staff.
David
Friendly and very helpful staff
Darryn
Great location, great place nice facilities
Elizabeth
Clean; great shower; provided a place to stay ; no bells or whistles
Bruce
Noisy neighbors kept us up. Small rooms. Good for hostelers
Pamela
Staff were very friendly and helpful.
Jennifer
Won’t Come Again
Worst place we have ever stayed:
1. Noisy, both from other guests and traffic, ambulances, fire engines and people on street all night. Slept with earplugs after first night.
2. Poorly ventilated/stuffy and it was only low 20s.
3. Room was tiny, double bed against two wall and wardrobe, nowhere to sit except on bed or one stool.
4. Wardrobe door missing, towel rail broken, although rail was ‘fixed’ during stay (but repairman left hole in the wall and old rail behind). Room was clean, but old and needs updating.
5. No room service for whole 5 days stay. Note on counter said they may not be able to do all rooms every day, but not once in 5 days is not acceptable and no compensation provided.
Only good feature was communal kitchen which was large and well equipped, ovens, gas hot plates, microwaves and plenty of utensils, plates, pots, etc.
Hotel participates in VIP program but we did not receive a room upgrade and thought our room was in one of the worst locations in the building, low down and facing noisiest roads. Hotel was not full during our stay.
Poor value for money - the $230 rate on their website is a ripoff. Better to stay out in the suburbs and commute to city -probably only worth a one day visit. Area we stayed was grubby, rundown, lots of road/rail/building works as well as unsavoury types on the street. Did not consider going out at night as would not have felt safe walking from hotel into town.
Disappointed in both hotel and Auckland.
1. Noisy, both from other guests and traffic, ambulances, fire engines and people on street all night. Slept with earplugs after first night.
2. Poorly ventilated/stuffy and it was only low 20s.
3. Room was tiny, double bed against two wall and wardrobe, nowhere to sit except on bed or one stool.
4. Wardrobe door missing, towel rail broken, although rail was ‘fixed’ during stay (but repairman left hole in the wall and old rail behind). Room was clean, but old and needs updating.
5. No room service for whole 5 days stay. Note on counter said they may not be able to do all rooms every day, but not once in 5 days is not acceptable and no compensation provided.
Only good feature was communal kitchen which was large and well equipped, ovens, gas hot plates, microwaves and plenty of utensils, plates, pots, etc.
Hotel participates in VIP program but we did not receive a room upgrade and thought our room was in one of the worst locations in the building, low down and facing noisiest roads. Hotel was not full during our stay.
Poor value for money - the $230 rate on their website is a ripoff. Better to stay out in the suburbs and commute to city -probably only worth a one day visit. Area we stayed was grubby, rundown, lots of road/rail/building works as well as unsavoury types on the street. Did not consider going out at night as would not have felt safe walking from hotel into town.
Disappointed in both hotel and Auckland.
William
This is not an upscale or even mid scale hotel. It's a room with a private bath. But it is well kept and the staff are very nice and it's a great walk (although uphill return) to the cbd. Perfect place to stay unless you are whiney and high maintenance. A big bang for the bucks!!!
Verified traveler
Everything as expected
Very clean room with all basic amenities. Happy with stay and would reccomend to others.
Madi
No parking on site or in the street, found parking at YMCA further up the road. Was a great location though. Room pleasantly surprising, clean and had everything we needed.
Peter
Very handy Location that we have stayed on a few previous occasions.
Rooms need an overhaul as carpet worn and Paintwork needs tiding. Human excrement was also smeared on the outside of the bathroom door not noticed at first as it is recessed into wall.
Rooms need an overhaul as carpet worn and Paintwork needs tiding. Human excrement was also smeared on the outside of the bathroom door not noticed at first as it is recessed into wall.
Elisa
Stuff very friendly and helpful but unfortunately the room didn't smell very nice and the upkeep of it wasn't great - flaky roof and average bathroom.
Verified traveler
Worst night ever
Worst night ever. Room was double booked, had me waiting for an hour to get me a new room. Noisy outside and inside with other guests talking the whole night, very thin walls. Room couldn’t be darkened so it go bright very early.
Wish I had read the other reviews before. Don’t go there.
Wish I had read the other reviews before. Don’t go there.
Robert
Everything ok
Location & surroundings
City Lodge Backpackers Accommodation
150 Vincent Street, Auckland, New Zealand
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City Lodge Backpackers Accommodation
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