Name: Rendezvous Heritage Hotel Auckland
Address: Hobson Street, 35 ., Auckland, 1010, NZ

10/10

Exceptional

27 Jul 2026

Nathan

The studio room was huge, with more amenities available that we thought there would be (washer, drier, cleaning products). Huge comfortable bed (soft mattress). Parking sorted on arrival (45 NZD$ per night). Plenty of plug sockets. Overall, great value for money.

8/10

Excellent

26 Jul 2026

Alison

The rooms are particularly spacious especially when three women are travelling together. The rooms are looking a little tired and the bathrooms could do with some maintenance. All in all good value for what we paid.

10/10

Exceptional

24 Jul 2026

Tracey

Executive rooms were large

8/10

Excellent

20 Jul 2026

Jason

Clean room staff helpful

Partner

10/10

Exceptional

18 Jul 2026

jason

Rooms were clean and tidy great bed.Location was perfect close to everything you need.Bed was very comfortable.Downside I wouldn't recommend putting the breakfast in your package

Family_with_children

10/10

Exceptional

18 Jul 2026

Maehe

My favourite Hotel in Taamaki - always have a hassle free and pleasant experience every time

Family_with_children

10/10

Exceptional

17 Jul 2026

Akash

Was good stay

Partner

6/10

Pleasant

12 Jul 2026

Amber

I've always liked staying at this hotel its got everything I need and perfect location I've stayed here several times over the years and although the staff have usually been great this time wasn't the case unfortunately at check in the staff member I dealt with insisted a 3rd person would cost me a additional $65 even after I'd told her I'd booked the room for 3 people twice it was only when she had entered the details fully she realized I'd booked for 3 and said there was no charge and the extra bed was already set up for us so am not sure why she tried to keep saying 3 would cost more and she also wanted a bond of $200 even after been given a visa credit card which in the past has always been enough and they would charge bond at the end if there was reason to do so which has never been charged as I always leave the room pretty tidy, this was the first time I've been told I had to pay as well as give credit card I'll probably be looking for a new place to stay in future as my regular place to use which is actually annoying as other than this one experience this hotel has everything I need and the staff are usually very helpful and friendly

Family

10/10

Exceptional

01 Jul 2026

Christian

great family stay, nice pool good value

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Sharful

Great hotel overall. Old fashioned in a good way.

Partner

8/10

Excellent

22 Jun 2026

Noel Mar Kristofer Sugue

We had a great time in the Heritage Hotel, stayed at the deluxe suite which was quite a spacious and homey room. Used amenities such as the pool and spa which was easy to locate. However, there was a miscommunication with the front desk and cleaning staff as they had been informed we had checked out prior to our leaving which was an awkward moment - hope it was just a mistake - otherwise a nice spot and not so far from nearby food runs.

6/10

Pleasant

20 Jun 2026

Emma

While we enjoyed the pools, several missing amenities impacted our stay. The room (which was a 2 bedroom apartment room with full kitchen) lacked Sky TV, smart TV capabilities, and usage instructions. The kitchen was under-equipped, missing dishwashing cloths, brushes, salt, pepper, oil, platters, and a cheese knife.
Additionally, there were no champagne glasses, ice, room service, or robes for the pool.

Addressing these kinds of missing details would significantly improve our experience.

Family_with_children

10/10

Exceptional

20 Jun 2026

Mandy

Spacious and great location and pool.

8/10

Excellent

13 Jun 2026

Brendon

Everything great except for shower pressure

Self

10/10

Exceptional

12 Jun 2026

MONEEBA

Excellent location, staff were so lovely and hopeful! The pool and the hot jacuzzi were also lovely. Highly recommend for a stay in central Auckland.

8/10

Excellent

06 Jun 2026

Jenna

Family suite was perfect - roomy, functional, great location. Very comfy beds.

Family_with_children

6/10

Pleasant

04 Jun 2026

Clare

The Heritage is a good option for a basic lower cost hotel. The room had sufficient amenities although had a musty smell. The receptionist was friendly and helpful. We didn't use the pool and spa so cant comment on this.

Partner

10/10

Exceptional

03 Jun 2026

Jaimilla

Surprised by the art decor design , the high ceilings and large windows. Amazing harbour view. The pool and sauna on the rooftop jacuzzi were great to have but just wished that I knew beforehand about the hot jacuzzi at night since we spent only one night. A great surprise overall!

Family_with_children

6/10

Pleasant

28 May 2026

Allison

Older style big room. Finding location of hotel to check in was confusing. Valet parking expensive

Partner

8/10

Excellent

24 May 2026

Lewis

Good Place to stay.

Self

10/10

Exceptional

22 May 2026

Janette

We had a wonderful stay here last weekend, the hotel staff ( Sandra ) and others were so welcoming and friendly. The hotel was great , we stayed in a 2 bedroom apartment and loved it . Perfect weekend. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Nicole

Spacious clean room. Loved having access to two pools, spas, two gyms and a sauna! She’s a historic hotel, but has been well maintained. The staff were incredibly helpful.

Family_with_children

10/10

Exceptional

17 May 2026

Nicolas

Très adapté aux familles, très bien placé

Family

8/10

Excellent

17 May 2026

Penelope

Staff were amazing, so kind and helpful. Bathroom in the older rooms that have not been updated yet were mouldy and left a lot to be desired in regard to the cleaning.

Rooms needed a really good clean, dust everywhere, particularly on the bed lamps. Rooms need to be better maintained. Lights kept flickering so once I gave the switches a bang a couple of times, they settled down. Room smelt as if someone had smoked a cigar in there.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Kayden Prokes

Everything

Family

8/10

Excellent

15 May 2026

Grant

Good central location.

Self

8/10

Excellent

14 May 2026

Kendra

The location of the hotel is astounding! Room was nicely provisioned and the staff was phenomenal.

Family_with_children

6/10

Pleasant

13 May 2026

David

No food available in the hotel. No bar, no minibar. No breakfast available.
The (Indian) restaurant seems to open sporadically for dinner.

Partner

10/10

Exceptional

13 May 2026

Sean

Excellent

Friends

8/10

Excellent

11 May 2026

Julia

Had an efficiency suite with washer/dryer which was a surprise - it was however, located at the back tower which was a bit of a hike to wheel the luggage

Friends

8/10

Excellent

10 May 2026

John

Great staff. Very dated room, but very clean. We had the Deluxe, and it was huge with a high ceiling.
Pool is quite far. It's a large hotel.
I think a valet assistant on the curb around check-in and check out times would be a must. Because both doorway have very limited parking.

Partner

10/10

Exceptional

05 May 2026

Rosalee

Very large rooms, clean hotel

10/10

Exceptional

02 May 2026

Patricia

Excellent hotel. Amazing staff, great location, comfortable room and nice amenities. Staff goes above and beyond, would highly recommend.

Friends

10/10

Exceptional

30 Apr 2026

Mingjie

It is a wonderful place to stay with rooftop swimming pool and spacious room.

Family

10/10

Exceptional

28 Apr 2026

yuanlin

Like the location, but the facility is not in best condition.

Friends

10/10

Exceptional

26 Apr 2026

Nicolas

Notre séjour était agréable

Family_with_children

10/10

Exceptional

25 Apr 2026

JANE

Very clean, spacious room, free parking.
Provided umbrella as it was raining so hard which was a nice touch
The evening buffet looked impressive but we weren't hungry enough to justify the price so just ordered on roast dinner from the bar which was big enough for us both
Front desk staff were awesome helping us plan our trip around road closures

Partner

6/10

Pleasant

23 Apr 2026

Shirin

The room met my needs, but was shabby and requires renovation. I booked a family room which contained a kitchenette, however there was only a desk and one chair so nowhere to sit and eat. Lots of things about the room that were poorly designed/laid out. On the plus side the pool area was nice and hotel located a short walk from the city centre.

Family

8/10

Excellent

22 Apr 2026

Carlos

The location is good. The staff is nice. The property is definitely aging and could use a refresher, but overall it is a good value. The outdoor pool was pretty good and the gym was sufficient

Family_with_children

10/10

Exceptional

21 Apr 2026

Stuart

Great

10/10

Exceptional

20 Apr 2026

chuong

Clean, quiet and convenient location

4/10

Poor

19 Apr 2026

Luke

Too many little issues with the room. Need to do extra maintenance between guests. Not the Heritage experience from a few years back. Still a great central location!

Partner

8/10

Excellent

18 Apr 2026

Teari

Good stay

Family

10/10

Exceptional

18 Apr 2026

J P

Property had all I needed - microwave, dryer, washing machine, and oven. Only minus would be parking.

Self

8/10

Excellent

17 Apr 2026

Daisy

Nice view
Convenient
Spacious room

Family_with_children

10/10

Exceptional

15 Apr 2026

Petula

Very clean room

Partner

6/10

Pleasant

10 Apr 2026

Sherrie

A

Family

8/10

Excellent

10 Apr 2026

Melleny

We mostly enjoyed our stay at the Heritage Hotel in the Tower wing. The room was clean and maintained to a good standard for the price. Facilities such as the sauna and swimming pool were fine, but it was disappointing to find that nothing was staffed - Hector's restaurant has closed (now an Indian restaurant open evenings only), the swimming pool bar closed, lobby bar closed, no onsite breakfast option, and 90% of the time there is no one at the Tower reception desk - meaning it feels inconvenient to use the valet parking from that location (you call main reception, they drive car around or send someone over to collect keys off you, and you wait every time - its okay but as a kiwi I feel like I'm inconveniencing people as well as enduring the wait myself. So in practice we'd walk over to the main reception and ask for the car to be brought out, and on return we would drop the car off at main reception and walk back to the tower ourselves - rather than going to the Tower reception and having to call and ask that someone come over to the tower to collect the keys, and wait for them to do so). Petty perhaps, but as I am paying I want the service to be convenient.

I think the bottom line is that the Tower Block has a lot of permanent residents living in it, so the place is no longer really set up with the staffing I would expect of a 4 star hotel. If you want to stay in a hotel, ask to stay in the main hotel block, not the Tower block.

Family_with_children

10/10

Exceptional

09 Apr 2026

Wendy

Great location in downtown Auckland. Walking distance to ferry, cruise port & many, many shops & restaurants. Morning Free coffee in the lobby would have been greatly appreciated.

Partner

8/10

Excellent

06 Apr 2026

Sharron

Was bit dated
Great pool area

Partner

8/10

Excellent

06 Apr 2026

Rick

The booked Studio was good. Only disappointment was looking to a blind wall opposite from the studio!

Self

10/10

Exceptional

05 Apr 2026

Timothy

Clean, spacious and a short walk to Auckland harbor. Very reasonably priced.

10/10

Exceptional

03 Apr 2026

Stuart

N

Self

10/10

Exceptional

02 Apr 2026

Richard

Nice pool

Business

10/10

Exceptional

27 Mar 2026

Kim

Location is great. Staff are helpful and friendly.

Family

10/10

Exceptional

25 Mar 2026

Adelina

Room was spacious and clean; staff was very welcoming and helpful. Walking distance to restaurants and pubs in the city center.

Family_with_children

10/10

Exceptional

25 Mar 2026

Karen

Welcoming friendly staff very clean spacious room with fridge, air con, hairdryer, safe and tea and coffee making facilities.

Partner

6/10

Pleasant

24 Mar 2026

Glen

Clean but dated

Family_with_children

10/10

Exceptional

21 Mar 2026

Iris

Love the location and vibe of this hotel. 3rd time visiting. Nice warm pool is an excellent place to relax after. Hectic, day touring Auckland.

Family

8/10

Excellent

15 Mar 2026

Celeste

Pretty good value for the price we paid. It's not the newest or nicest hotel, but it's pretty good. It was clean, the staff were helpful, and the location is fairly central. The hotel is a little dated (hence 'Heritage') and there were some quirks with the bathroom (it's one of those where the 'shower curtain' is just a piece of plastic that covers only half the extent of the tub, which makes it extremely easy for water to get all over the floor and you need several towels to dry it up). We also had quite a big step from the tub down the floor. The plugs everywhere in the room (except in the bathroom) are very low to the ground, which made it tricky to use a converter block for charging devices, but we still made it work. The bed was quite comfortable (softer than most beds I experienced around NZ) which I appreciated. While we heard other people here or there (walking above us or in the hallway), it was overall very quiet and we got good sleeps here.
I didn't really use the amenities much but the pool and gym area looked great. Nice views from up there.

Partner

8/10

Excellent

13 Mar 2026

Paul

Very central to shops, restaurants and sightseeings. The hotel does not offer a breakfast which is inconvenient

Partner

10/10

Exceptional

11 Mar 2026

Barbara

Rooftop pool amazing an ideal for lazing around while kids enjoy. Staff were attentive, lovely and polite. Great spacious rooms.

Family_with_children

6/10

Pleasant

05 Mar 2026

GWENDALYN

Great location. Friendly staff. Roof top pool/hot tub/gym was great. Our room was just okay. A bit weathered and outdated. Carpet needs to be replaced. Enjoyed our time in Auckland.

Partner

8/10

Excellent

05 Mar 2026

Marc

Staff were brilliant at sorting out our room request, very polite and helpful and efficient. We very much enjoyed our stay here and would return and recommend. Lovely room and balcony, bath and shower are great.
My only gripes are probably just circumstantial. The pool at the weekend was very chaotic and noisy and taken over by large groups just bombing/jumping in hour after hour until it closed. We could see the kids jumping in off the wall and felt it was pretty out of hand. Large signs all round the pool saying no jumping etc but it’s not regulated at all.
Other niggle was the room next to us were smoking on the balcony, not sure if it’s hotel policy or not but spoiled having a cuppa on our balcony.
Don’t want to moan tho as apart from that, was a great stay here.

Partner

10/10

Exceptional

04 Mar 2026

Kim

The front desk staff members were particularly helpful and very friendly.

Partner

10/10

Exceptional

03 Mar 2026

Diane

Very handy location. Staff were very friendly & accomodating. Room was fabulous

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Andrea

Had a wonderful stay, thank you.

Partner

6/10

Pleasant

02 Mar 2026

Julian

For the money I paid, I got a good night's sleep in a clean bed.
The room was very dated, the carpet was badly stained in various places.
I didn't use the pool or the sauna, but they looked ok and not many people there. I suspect that people might get put off if travelling alone, as there's no lockable lockers there.
Overall it was ok for the money I paid.
Thanks

Self

10/10

Exceptional

18 Feb 2026

Mahz

Its was so nice and tidy i like the rooms plus the pools i miss it lucky i had a great and awesome day for my birthday plus the next day i wish i could do it again but i didnt wana leave so cool and awesome

Family_with_children

6/10

Pleasant

18 Feb 2026

David

Pros.
- They gave us an early check in
- Rooms in the old building are still full of character with a kitchenette and comfortable lounge area. (Approx 50m2)
- Staff were accommodating and very nice

Cons
- Restaurant is unlicensed Indian that doesn’t belong to to the hotel
- No bar!!!
- Welcome screen on our room TV for two nights has had someone else’s name as the guest.
- It’s been 20 years since this was our company’s “hotel of choice” and is now coming close to needing a revamp.

Partner

8/10

Excellent

17 Feb 2026

Susan

Brilliant staff, great pool and comfortable room.

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

Mark

Very nice room with everything you need

Partner

8/10

Excellent

13 Feb 2026

Howard

Front desk

10/10

Exceptional

08 Feb 2026

LP

Always an awesome experience staying at the Heritage. Clean and comfy a quick walk into hub of the city

10/10

Exceptional

08 Feb 2026

Sanjit

Great spot

10/10

Exceptional

31 Jan 2026

Julian

Alway a good experience, staff is friendly and efficient

Leisure Partner

4/10

Poor

24 Jan 2026

Katerina

I’m trying to be generous but there really wasn’t much good about our stay. The location was great, the staff were pleasant, and the room was large in size. However, the ancient window in our room opened out, which is dangerous enough with kids, but it wouldn’t close properly and kept opening overnight in the wind. There was zero sound insulation from the street and we heard everything - traffic, people at the pool in the tower opposite, facing our room, people on the street. The room was in desperate need of renovation, to the point where I didn’t want the kids walking on the carpet with bare feet. The beds were soft, the pillows lumpy. They tried to charge us $45 for valet parking when the carpark across the street was $30. It was fine for one night but I wouldn’t recommend it and I wouldn’t stay again.

Family

10/10

Exceptional

23 Jan 2026

Allison

Comfortable room

Leisure Family

10/10

Exceptional

23 Jan 2026

Michael

Great lication

6/10

Pleasant

22 Jan 2026

Nicholas

The location is excellent and the price is reasonable for a downtown hotel. The hotel is clean but is starting to look dated. There was no food in the hotel at all during my stay due to the restaurant being renovated. The biggest problem though was the bed. It was far too soft and it was two single beds pushed together. My back was in agony after a three night stay. I think this was a lovely hotel twenty years ago but no longer the case.

Leisure Self

10/10

Exceptional

22 Jan 2026

Kelly

Great staff. Clean and tidy room

Business

4/10

Poor

14 Jan 2026

Kevin

The mattress was very soft and needs to be replaced. The room was noisy and we were not informed the restaurant was closed for rennovation. There were no services

Partner

10/10

Exceptional

11 Jan 2026

Ian

Perfect. I always enjoy staying here.

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

Ian

Rooms are great. Rooftop pools, tennis court, courtyard, and gym are all fantastic. Very friendly staff and great location.

Self

8/10

Excellent

07 Jan 2026

Katherine

Great stay in the centre of town. Easily walkable to waterfront. Good bus transport links locally. Room clean, beds extremely comfortable, decor slightly dated (but is called the heritage hotel).
Had good weather so only used roof top gym and pool/hot tub, great facilities. Didn’t go to the indoor facilities so can’t comment.
Had a couple of technical issues with the booking but was sorted promptly by friendly staff. Staff also able to give good local advice and knowledge.
Restaurant (run separately to hotel) was not open whilst we were there, shame we weren’t able to grab a coffee/something to get within hotel but lots of local options.
Would stay again.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Lei

Very spacious with very high ceiling. Nice location. With a full kitchen and a balcony facing harbor. The room is clean, staff very friendly.

10/10

Exceptional

05 Jan 2026

Carol

Extremely friendly and helpful staff, excellent room with a washing machine, dryer, kitchenette and balcony. Fabulous view of the New Year fireworks from our balcony. Choice of two pools. Highly recommended.

Leisure

10/10

Exceptional

04 Jan 2026

Allen

We were upgraded to a wonderful room with full kitchen facilities, separate sitting room and bath with a tub and a separate shower. Very nice view of harbor. Staff was pleasant and very helpful.

8/10

Excellent

03 Jan 2026

Dina

All was lovely

Partner

10/10

Exceptional

03 Jan 2026

victoria

Staff. Amenities

10/10

Exceptional

03 Jan 2026

victoria

The staff are some of the nicest people I have met. They went above and beyond to make my stay special. I have stayed three times in the last month at The rendezvous Heritage Hotel in Auckland and I am always impressed with the staff and amenities.

8/10

Excellent

31 Dec 2025

Jacinta

Staff was great, amenities were beautiful ❤️ really enjoyed the stay.

10/10

Exceptional

29 Dec 2025

Andrew

Spacious and comfortable room for a great price. Lovely staff, and excellent central location with many great bars and restaurants nearby.

Leisure Self

10/10

Exceptional

24 Dec 2025

Mélissa Vicky

Bed and pillows that feel like clouds. Very kind and helpful staff. Close to everything yet pretty quiet. Great gyms, pools, spas and sauna. The rooms are roomy enough and have a mini fridge.

Leisure Partner

8/10

Excellent

21 Dec 2025

Charmika

Fantastic location to go on our Disney cruise. The pool was an added benefit. Steps to get into the building wasn’t great for my mother who had bags and crutches to grapple with.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Bridget

Great stay, appreciate the upgrade to a larger room. Wonderful staff.

Partner

10/10

Exceptional

21 Dec 2025

Aboobacker Rizwan

Nice place and staff.

6/10

Pleasant

17 Dec 2025

Paul

I will with the positive the staff were lovely.
On arrival we were told no restaurant available it was closed. will need to go our for breakfast even though when I booked months it was open.
Then on to the room, open the door room was freezing cold, dark needed lights on all the time.
Greeted my a massive stain on the carpeted rug wardrobe door didn't close properly, no light in the one housing tea,coffee, kettle etc just a hole in cut out in the top where the light should be.
In the bathroom a chip out of the glass in the shower screen and the cleaning was average.
Such a shame it's a lovely old building just need some TLC.

Leisure Partner

10/10

Exceptional

17 Dec 2025

James

Loved the facilities. Pool on the roof with a great view. Wish I stayed longer.

Self

8/10

Excellent

12 Dec 2025

S

spacious well equipped room, great facilities