Name: Ibis Budget Auckland Central
Address: Wyndham Street, 20 ., Auckland, 1010, NZ

6/10

Pleasant

19 Jul 2026

adam

Bed really comfortable. Great location. Room adequate. Tired and old fashioned. Breakfast in adjoining cafe nice.

Partner

10/10

Exceptional

12 Jul 2026

dave

great place to stay and i rate the team at the Ibis
100% you're always welcome and its value for money
Thanks Team

Self

4/10

Poor

30 Jun 2026

Connie

The time i came, i found the staff are so unwelcoming... Dated 26 of June around 5pm. Not even greeted the guest. And since i lost my id in the airport they even dont have or you cant even feel the empathy. Instead they insisted the policy although i know it is important but they should at least show some concerns that i totally didnt felt.
But infairness in the morning staff when ive check out the receptionist greeted.
Being the first line in welcoming guest, they should know how to properly welcoming their guest especially those first time to be in their facility.

Self

10/10

Exceptional

14 Jun 2026

dave

fantastic service from a great team.
thanks team ibis

Self

10/10

Exceptional

31 May 2026

Joanne

I liked my little balcony, kitchenette and comfortable bed. Plus the foyer has a coffee making station with seating and power sockets.

Self

8/10

Excellent

30 May 2026

gail

Good value. The room was all we needed for an overnight stay. Hot shower clean towels hot plate if needed and in easy walking distance to waterfront restaurants etc

Friends_and_family Family

10/10

Exceptional

28 May 2026

Caryl

Clean room. You’re right in the city center. Good price.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Allison

Location can’t be beat, excellent for walking the CBD, shopping, eating and drinking. One lift out of the two was out of order, but they knew about it. Sheets, towels and body wash were awesome. Nice pillows and bed was ok. It is an aged complex, so some items were worn with wear and tear: carpet, sprinkler system rusty, basin had a crack, sliding door stiff to move, but this didn’t bother us. Room and bathroom were tiny, but not a show stopper for us. The price, cleanliness, location and staff made it enjoyable.

Partner

10/10

Exceptional

13 May 2026

douglas

The hotel is on a steep hill, which may be a problem for some travellers. Room had fridge, kettle and microwave, breakfast cafe next door. Bus stops at bottom of hill, other eatery options nearby

Self

2/10

Poor

13 May 2026

chris

Loud Party in the room opposite still going at 1am. As the hotel don’t employ security the staff (very helpful) did request they stop but in the event of refusal from the partygoers were powerless to do anything.

10/10

Exceptional

13 May 2026

Donna

The area is perfect for getting around. Staff amazing and helpful.

Self

2/10

Poor

09 May 2026

Sandip

\"I’m extremely disappointed with my stay from May 6th–9th; the Wi-Fi, TV, and Air Con were all broken, and despite complaining to three different staff members, nothing was fixed. To make matters worse, the reception staff didn't even offer an apology when I checked out early after only two days. The total lack of accountability and basic maintenance was completely unacceptable.\"

Partner

6/10

Pleasant

07 May 2026

Erin

The room was extremely small but nice and clean. Handy location. Very rude and unhelpful man on the front desk who advised his name was \"Brian\", the other lady was nice enough. For the price, I would stay somewhere else.

Partner

8/10

Excellent

07 May 2026

Samantha

The room was very small but we only needed a bed for the night so that was fine. It was clean and tidy with a small ensuite bathroom. The fan was enough to keep the two of us cool in autumn

Friends

8/10

Excellent

07 May 2026

Grace

Decent room in a good location

Friends_and_family Friends

6/10

Pleasant

06 May 2026

Leonor

Super friendly staff but this was clearly a budget hotel.. the photos look much nicer than the room (which was very small, did not even have a closet and was a bit uncomfortable)

Partner

8/10

Excellent

05 May 2026

Dale

Very central Everything I needed.

Self

10/10

Exceptional

01 May 2026

Kelli

Great location, convenient to downtown

Self

6/10

Pleasant

21 Apr 2026

Barrie

Good location. Clean facility. Horrible aesthetic. The lighting in the room was bright and overwhelming. The room was tiny and claustrophobic and the bathroom felt like an airplane bathroom. By the time I left I was overcome with existential dread. I stayed here to decompress from a 13 hour flight but I felt like I never left the airplane.

Partner

6/10

Pleasant

17 Apr 2026

Kim

Not my best pick on this vacation try the Grand Chancellor instead

Self

10/10

Exceptional

15 Apr 2026

Jeff

Good, basic innercity hotel

Self

2/10

Poor

13 Apr 2026

William

We were recommended from the IBIS hotel in Christchurch but were told it was budget hotel.
Once arriving we werevtold thatvthis hotel was a budget with no returns. The staff at from desk were of no help whats so ever it would of been better with a self check in.
The room had cracks in the walls, curtains were worn with holes in them, sliding doors had broken locks, light bulbs were burned out and rug had tears in it. The room was as clean as the cleaners could make it with what they had to work with.
As for the rest of the hotel it is very worn down with very little maintenance.

We would not recommend this place to anyone.

Partner

10/10

Exceptional

12 Apr 2026

Paul

A good value budget hotel. Super convenient location, comfortable bed, clean room and quiet.

Self

8/10

Excellent

11 Apr 2026

Scott

The room was very compact so it would be helpful to have additional wall hooks and beds that could accommodate suitcases underneath. Lighting was limited to one wall mounted light. An additional bedside lamp would provide extra light. The laundry room was convenient and reasonably priced but there should be a warning that the dryers are hot even on a permanent press setting. The central location near Queen Street and the harbor is excellent and convenient. Television channels were very limited and should be increased. The kitchenette was much appreciated.

Partner

10/10

Exceptional

09 Apr 2026

Jesse

No breakfast provision. Staff is very serious in their work. They make sure the room is clean. For the price their room is very small.

Business_and_leisure Partner

2/10

Poor

02 Apr 2026

Diane

I changed my room. Next one wasn't any better.
I walked out.
I felt itchy the moment I went in.
It was like a prison cell
The carpets are filthy and one room had bits of carpet missing.

6/10

Pleasant

29 Mar 2026

Parixit

Too small space , no place to keep luggage!
Location wise good
But price wise high

8/10

Excellent

28 Mar 2026

Gerard

Great location, short walk from Sky Tower and bus terminus

Partner

8/10

Excellent

27 Mar 2026

Pierre

Good

Self

10/10

Exceptional

27 Mar 2026

dave

if you want great service and value for money then the ibis is great . also the location is great

Self

8/10

Excellent

26 Mar 2026

Tim

Recommend this as a solid hotel

Partner

8/10

Excellent

24 Mar 2026

Darren

Great location, good dining and shopping options nearby, and links to transport

2/10

Poor

22 Mar 2026

Heather

Shops and restaurants nearby, also transit, ferries, tourist attractions.

Self

4/10

Poor

21 Mar 2026

Alisha

Very old and dated. Quite a bit of water damage. Bed was comfy though. Tv didn’t work.

Family

6/10

Pleasant

21 Mar 2026

Doris

Good location. Room toooooo cramped. The floor is where U set & put your belongings. Will not use again

8/10

Excellent

20 Mar 2026

David

We stayed at ibis Budget Auckland Central. The room was small and cramped for two, with limited storage and just okay bathroom. Beds felt small, and noise from nearby bars made nights restless due to poor soundproofing. On the plus side, staff were friendly and the location is excellent—right in the CBD, close to attractions, restaurants, and shops. At around NZ180 a night, we got what we paid for.

Partner

4/10

Poor

20 Mar 2026

William

Room was not clean.Room had black marks all over the walls and the curtains had holes in them. No A/C so had to open windows to street noise. It is not a kitchenette as nothing is supplied to make use of the stove.

Self

6/10

Pleasant

17 Mar 2026

Meafou

Handy and convenient shops and transport

Self

6/10

Pleasant

15 Mar 2026

Celeste

For the price, this is about what I'd expect. Far from the best hotel I've stayed in, but it also wasn't the worst. It was generally clean and fine for the price, but the building is dated and some big updates are needed. I saw what I think might have been mould in one corner of the room (unsurprising given how humid it is) but I can't say for certain. The space is small and the bathrooms are one of those where the toilet and the shower are in the same space. Bedsheets and towels were clean. Staff were generally friendly and helpful. I gave the amenities a 2 star just because there aren't really any amenities besides a hair dryer. Bring your own shampoo and conditioner.

Partner

6/10

Pleasant

13 Mar 2026

Simon

Basic value accommodation. A bit tired but fine for just a place to sleep.

Self

8/10

Excellent

12 Mar 2026

Martin

Good location. Ask for high room to avoid noise. Small bathroom and toilet.

Self

6/10

Pleasant

11 Mar 2026

Ann

The twin bed room we had was perfect for our stay. We had only planned to sleep in the room so we didnt mind. The beds were very comfortable and the room was clean. The staff wrre very friendly and helpful. I had to leave my luggage for them to mind after i checked out abd it was an easy process.

Business

6/10

Pleasant

10 Mar 2026

Cindy

Great location but disappointing room. Very tight for two. Mini kitchen useless except for refrigerator. Room was hot and extremely noisy. It was the cheapest option in area, so if you want a place downtown, maybe it's worth it. Huge step into bathroom

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Craig

Very small, price didn’t reflect this…..

Partner

2/10

Poor

08 Mar 2026

Harjit

A/c and fridge did not work. Bad

Self

6/10

Pleasant

08 Mar 2026

Judy

Nice room small but sufficient for one night. Good price a bit noisey even in a high room. Good cafe next door very handy and good food

Friends

10/10

Exceptional

02 Mar 2026

Margaret

Room nice and clean and staff friendly polite and very helpful

Family

8/10

Excellent

01 Mar 2026

Clark

Great place to stay good price.

4/10

Poor

01 Mar 2026

Pengxiang

Two disappointing factors:
1: the receptionist was very unwelcoming, unfriendly and impolite with a terrible attitude. Worst receptionist we’ve seen. He’s probably overworked and tired…
2, the room was very smelly with a sharp tangy chemical feel, we did get a different room after talking to the receptionist, the new room was slightly better but still smelly. We had to keep the balcony door and the window open all night.
We were scheduled to come back for a few more nights at this hotel but decided to cancel, there’s no need to ruin the holiday mood with this kind of bad service and smelly room, not worth the money.

Partner

10/10

Exceptional

28 Feb 2026

Chris

Room was in good and clean condition. Staff assistance at all times was very good.
Will be booking here again, well done!!!

Self

10/10

Exceptional

28 Feb 2026

Taisa

Spotless rooms, free upgrade and let us in super early 7am!! Perfect place for layover to get rid of jet lag. Friendly staff and was serene and peaceful despite it being over 90%full. Didn't see or hear many people at all--incredible!

Family

8/10

Excellent

27 Feb 2026

Patrick

I stayed one night. The room was clean and tidy. The bed was very comfortable, I slept well. The Ibis is just up from queen street so nice and central

Self

10/10

Exceptional

23 Feb 2026

Patrick

Small but Nice room with comfortable beds and good breakfast

8/10

Excellent

21 Feb 2026

Michael

Yes very good

Partner

2/10

Poor

19 Feb 2026

Madeline

Room was dirty, there were marks all up the curtains of an ‘unknown organic origin’, the rooms was very dirty, shower room was dirty and so small that if you take a shower, you literally soak the whole bathroom, it was more of a bathroom cupboard than a wet room - I would never stay here again and would not recommend - the manager and staff should be ashamed. I did not have breakfast that I paid for, as if the rooms are that disgusting, what is the kitchen like!!

Self

6/10

Pleasant

17 Feb 2026

Steve

Room was clean, bed comfortable and staff friendly - but the room looked nothing like what was in the photos when I booked. Could have been a completely different hotel! Room was very small and not many amenities. The TV only had one working channel and the WiFi was slow and kept losing connection. There was nowhere to hang clothes or store luggage so basically everything was left on the floor. There was only 1 working lift which for 18 floors meant lots of long waits waiting for the lift to arrive. The room had a balcony but was more like a small ledge. Not big enough to get a chair out on it which is just as well as there were no chairs in the room.

Self

6/10

Pleasant

15 Feb 2026

Kirstie

Room was fine, what u expected. It was clean, and comfortable. The placement of the hotel means it’s a bit noisy

Business

6/10

Pleasant

15 Feb 2026

Don

Staff very good , clean hotel . Fantastic location
Room very small only one elevator working. Did not have the breakfast.

6/10

Pleasant

13 Feb 2026

Matt

Rooms were cramped and there was no ac, just a fan. The staff was superb, though.

Business_and_leisure Friends

8/10

Excellent

12 Feb 2026

MENIRITO

Location

Leisure

8/10

Excellent

11 Feb 2026

Stuart

Small but neat …

8/10

Excellent

09 Feb 2026

Sally

Location central. Staff friendly. Complimentary upgrade, clean room

Leisure Partner

4/10

Poor

07 Feb 2026

Janet

The room was old.
Window catch broken. Couldnot shut the noise out from below.
No bedside light or switch so have to switch light off over the sink.
High step into bathroom which could be a problem for some.
Microwave and fridge had seen better days.
Not many power points working.
The small rail to hang any clothes was so high I couldn’t reach.
Free breakfast…what breakfast?
Some staff were great but others no so one particular was having a very bad day.
I know this is a budget hotel and I wasn’t expecting five star luxury but this fell well short.
On a plus point very central to the city.

Leisure Self

8/10

Excellent

03 Feb 2026

Jane

Room and bathroom clean Nd good daily housekeeping services and kitchen facilities useful. very convenient central location .
good value
Main receptionist very unhelpful

Leisure Self

6/10

Pleasant

03 Feb 2026

Robert

The entire hotel is old and must be renovated! Must be upgraded and cleaned especially of mould and rust and dirt. Receptionist Bryan is an amazing Guy, like I wrote with a capital G!!! He was very willing to advise us with any queries! As many times as we wanted! He has just gone extra, above and beyond! Fantastic experience! He should work for a much better hotel!

Leisure Partner

10/10

Exceptional

01 Feb 2026

dave

as always at the ibis you get a great welcome from a top class team. Thanks team

Business

2/10

Poor

28 Jan 2026

Fely

There was no electric power in the hotel for several hours, & the hotel doesn't have an emergency power/generator. No hot water available, & the reception desk staff are not friendly -they're not even smiling.

When we check out the hotel on 1/29/26, i have to walk down the stairs from the 13th to the ground floor. I'm 70 y/o with difficulty in walking & with aching knees, & i really have a very bad experience @ this hotel. We have heavy luggages & I have to carry some of my luggages. I need to be reimbursed with some of the amount I paid.

You need to improve your service so that more people will patronize your hotel.

Partner

8/10

Excellent

28 Jan 2026

Theresa

Clean room helpful stadf

Leisure Partner

6/10

Pleasant

16 Jan 2026

kathryn

Well located accommodation. Pleasant reception area. We checked in and the receptionist didn't mention that we had to request from them the cutlery and utensils that we required. I felt this was unhelpful as I had to go back and ask why there were kitchen facilities but no crockery or cutlery. There was a broken wall heater with a sign telling us not to use. This should have either been removed or repaired. The configuration of the kitchen unit meant that the kettle wire had to be fed around the back of the sink to the plug. Although it was a no smoking room, there were cigarette butts on the balcony floor and on occasions (when we had the balcony door open) nicotine smells were filling our room. In other words somebody was smoking somewhere! The room was quite small but was adequate and as a budget room, was perfectly acceptable

Partner

4/10

Poor

16 Jan 2026

Kirrin

The bed was comfortable and fresh towels provided daily was good. However: TV didn't have any siganl and the remote control was missing. No guest/hotel information in the room, no tisues, no soap, microwave was broken, shower curtain was too short, the fridge had a strong odour which made anything going in there smell weird. The swivel fan didn't point towards the beds so was quite hot.

Self

8/10

Excellent

15 Jan 2026

Rachelle

Excellent location to central city. Ideal for a short stay, comfortable bed.

Leisure Family

10/10

Exceptional

12 Jan 2026

dave

the team at the ibis are first class. They care about the customer and the location is great

Business

4/10

Poor

12 Jan 2026

Meleaha

The rooms smelled like urine

Leisure Partner

6/10

Pleasant

11 Jan 2026

Ian

Exactly what you would expect from a budget hotel. Rooms are nice and clean. Staff is great. If traveling on a budget, I would certainly recommend.

Self

6/10

Pleasant

11 Jan 2026

Ian

Staff is incredibly courteous. This property certainly provides everything expected in a budget accomodation.

Self

6/10

Pleasant

11 Jan 2026

Ben

Staff were nice. It would be good to know in advance that you need photo ID to check in

8/10

Excellent

10 Jan 2026

Mark

Well made up every day good staff. Good location

10/10

Exceptional

06 Jan 2026

Roshni

The hotel was perfect location, one person at the front desk that was not help at all

6/10

Pleasant

31 Dec 2025

Lorretta

Room condition is pretty good adequate for what we needed. Everything worked well, room very small though.

Leisure Family_with_children

8/10

Excellent

30 Dec 2025

Geoffrey

ok good value for money but no compendum

Leisure Self

8/10

Excellent

18 Dec 2025

Ian

Quite a basic room. Quirky layout. Served its purpose as a bed to sleep on.

Leisure Self

8/10

Excellent

14 Dec 2025

RAKESH

Clean room, good staff

Friends_and_family Family

6/10

Pleasant

13 Dec 2025

Shirley

Good to have AC
Shower/bathroom very compact.

Friends_and_family Friends

6/10

Pleasant

11 Dec 2025

Darran

The room was ok but definitely a little tired but at least the bed was clean and fresh.

The lifts and common areas also looked a bit run down and in need of a refresh.

Ok for the price but I probably wouldn’t stay again.

Business_and_leisure Self

6/10

Pleasant

11 Dec 2025

Lucas

The cleaner was pleasant, front desk stuff make a point of being quite the opposite

6/10

Pleasant

10 Dec 2025

Charleen

I like they let us borrow hair dryer at the lobby and I was able to use it downstairs restroom. Also they let us borrow Type I adapter which was very helpful during our stay.

Leisure Friends

6/10

Pleasant

07 Dec 2025

Anthony

The room is extremely small good for an overnight stay with no baggage, very steep step from the toilet/shower combo which was dangerous thru the night, being in the CBD it is noisy at night and there is no air-conditioning in the middle of summer, just a wall mounted fan. On the positive the staff were very friendly and helpful, good WiFi, great got water in the shower, microwave, hot plates and a mini fridge and the beds were comfortable. Public transport, shops and supermarkets are on a couple of minutes walk away

Leisure Family

8/10

Excellent

06 Dec 2025

Zorica

The person who checked me in was very kind,and automatically made me feel at ease.
Also,I had my breakfast included and the place they arranged for having breakfast was clean and food was good and an espresso.

10/10

Exceptional

06 Dec 2025

judith

They let us in early to a room with 17th floor view.

Partner

2/10

Poor

05 Dec 2025

Robert

Rooms very small and cramped.

Business Self

10/10

Exceptional

05 Dec 2025

Mark

One

Business_and_leisure Family

8/10

Excellent

04 Dec 2025

Cath

Room was clean, location excellent, had emailed to ask to be on same floor, which they confirmed, however we were all on different floors

Friends_and_family Friends

8/10

Excellent

04 Dec 2025

Erwin

Good location.

Leisure Family

10/10

Exceptional

03 Dec 2025

Victor

Really enjoyed our stay. Great location, very comfortable room

Leisure Partner

8/10

Excellent

27 Nov 2025

Jon

Solid place to stay. This medium tall skinny 18 story building with just 8 units per floor, offers uber cool small but efficient units with compact kitchens & city views. Excellent central city location. Easy walk to everything. Queen street is the main street. Also, has breakfast option. Stayed in room #6, on the 5th floor, which was a corner unit. Very compact, but tall ceilings, Micro balcony with full sliding door offering plenty of natural light. The \"shower room\" with a toilet & sink was interesting, like a boat or ship bathroom. 5 nights in early-November 2025.

Negatives:
Needs two bedside tables & a small table with a small metal chair for sitting at (only a small stool was provided). TV only had access to 8 stations with only two actually being accessible. No hand-held shower head option. No USB ports.

Positives:
Easy check-in. Room was quiet, clean, & comfortable. Nice city views. Water was instant hot. Nice compact kitchen with Microwave, refrigerator, 2 place stovetop, kettle, glasses, plates, & silverware. Decently provided Coffee, Teas (green & English breakfast), & Hot Cocoa. Silverware/ceramics were clean. Check-out was easy, just drop the key card off.

Final thoughts:
I really liked this compact corner unit with ship like efficiency. Just needs some tables. If the price is right, I'll be back.

Leisure Self

10/10

Exceptional

27 Nov 2025

Boben

Good service. Value for money

Business Self

6/10

Pleasant

23 Nov 2025

David

Clean, tidy and quiet. Comfy bed and pillows. Very small with little room for luggage. Shower (only curtain) make a wet mess of the rest of the tiny bathroom. Was pricey on a Sunday night but can see it's much cheaper on other nights which makes me feel I was gouged.

Leisure Self

10/10

Exceptional

22 Nov 2025

Eugene

The room was clean. The staff was polite.
Comfy bed. Kettle and microwave provided.

Leisure

8/10

Excellent

22 Nov 2025

Nicholas

We only needed rooms to sleep in and be in the CBD area for a short term, it refilled our requirements for that short time. Staff were friendly and helpful. Thank you

Business_and_leisure Family

10/10

Exceptional

21 Nov 2025

Victoria

Very happy our room was ready when we arrived as it was before the check in time. All those working at the front desk were friendly.

It is loud on the streets in the evening but the hotel itself is worth the money. Would use this hotel again.

Leisure Family