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The Sebel Quay West Auckland
Auckland · New Zealand
8 Albert Street, .View location
9.0/10Excellent608 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort9.0/10 9.0
Condition8.4/10 8.4
Location9.6/10 9.6
Neighborhood9.2/10 9.2
Value8.4/10 8.4
Amenities8.2/10 8.2
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Sebel Quay West Auckland
An intimate 4. 5 star apartment style hotel which is within 200 meters of the harbour right in the heart of Auckland's central business district and downtown shopping precinct.
36 well-appointed 1, 2 and 3 bedroom apartments enable guests to choose the convenience of hotel services or savour the independence that only apartment style accommodation can deliver.
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With a stay at The Sebel Quay West Auckland, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 3 minutes by foot from Princes Wharf. This aparthotel is 0.2 mi (0.3 km) from Auckland Ferry Terminal and 0.2 mi (0.4 km) from Queens Wharf.
Make yourself at home in one of the 29 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Conveniences include phones, as well as safes and complimentary newspapers.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
6:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Qualmark Sustainable Tourism Business Award
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 100.00 per day
We have included all charges provided to us by the property.
-
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
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Optional fees
- Covered self parking fee: NZD 40 per day
- Rollaway bed fee: NZD 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Commercial Bay
0.1 km / 0.1 mi
Queen Street Shopping District
0.2 km / 0.1 mi
La Cigale Market at Britomart
0.2 km / 0.1 mi
Princes Wharf
0.3 km / 0.2 mi
High Street
0.3 km / 0.2 mi
Auckland Ferry Terminal
0.3 km / 0.2 mi
Queens Wharf
0.4 km / 0.2 mi
New Zealand Maritime Museum
0.5 km / 0.3 mi
Kawakawa Bay
0.5 km / 0.3 mi
The Cloud
0.5 km / 0.3 mi
Albert Park
0.6 km / 0.4 mi
Sky Tower
0.6 km / 0.4 mi
SkyCity Casino
0.7 km / 0.4 mi
The Civic Theater
0.8 km / 0.5 mi
New Zealand International Convention Centre
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 28
- Suites: 53
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 31 more facilities & services
- Check-out hour
- Wi-fiExtra charge
- Local and international calls
- Room service
- Laundry service
- Babysitting serviceExtra charge
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Gym
- Luggage room
- Toaster
- Oven: 1
- Clothes dryer
- Electric kettle
- Café
- Bar
- Restaurant
- Printer
- PhotocopierExtra charge
- FaxExtra charge
- Indoor heated pool: 1
- Sauna
- Hot tub
- LGTBIQ friendly
- Deposit on arrivalExtra charge
- Non-smoking establishment
- Single-Use Plastic Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Sebel Quay West Auckland
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Sebel Quay West Auckland
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT HARBOUR VIEWAPARTMENT • HARBOUR VIEWAPT.HV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Sebel Quay West Auckland
APARTMENT HARBOUR VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.HV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 75 m²APT.B1
Room overview
Non-smoking room- Room size
- 75 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
- TV
- Kitchen utensils, plates & cups
- Kitchen
Show all 22 amenities
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Washing machine
- Ironing set
- Individually adjustable air conditioning
- Central heating
- Safe
- Living room: 1
- Balcony
- Wake-up service
- Toaster
- Dining Area
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Sebel Quay West Auckland
APARTMENT ONE BEDROOM
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 75 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Room amenities
- Hairdryer
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Washing machine
- Ironing set
- Individually adjustable air conditioning
- Central heating
- Safe
- Living room: 1
- Balcony
- Wake-up service
- Toaster
- Dining Area
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Sebel Quay West Auckland
APARTMENT TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Sebel Quay West Auckland
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 125 m²APT.B2
Room overview
Non-smoking room- Room size
- 125 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Kitchen utensils, plates & cups
- Kitchen
Show all 26 amenities
- Minibar
- Fridge
- Cooker
- Microwave
- Tea and coffee making facilities
- Washing machine
- Ironing set
- Individually adjustable air conditioning
- Central heating
- Safe
- Living room: 1
- Balcony
- Terrace
- Wake-up service
- Electric Kettle
- Dining Area
- Toaster
- Dishwasher
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Sebel Quay West Auckland
APARTMENT TWO BEDROOMS
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 125 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Minibar
- Fridge
- Cooker
- Microwave
- Tea and coffee making facilities
- Washing machine
- Ironing set
- Individually adjustable air conditioning
- Central heating
- Safe
- Living room: 1
- Balcony
- Terrace
- Wake-up service
- Electric Kettle
- Dining Area
- Toaster
- Dishwasher
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Sebel Quay West Auckland
100
reviews shown
Jon
Great area as everything is within walking distance, clean and the staff were friendly and happy to help...
Krista
Under construction and I did not know this. The deck was not usable because of scaffolding and dust, couldn’t get the tv to display visual just Audio. All this aside, great location, Apartment was well appointed and nice functional layout, full kitchen and full laundry area with both washer and dryer and sink. I’d recommend.
Genia
Great location
James
Pretty suites in downtown Auckland
Graeme
booking on website process is questionable
Christine
I really enjoyed our one night there. Was a very big room and comfy furnishings and beds. We were happy to be able to do our laundry after long trip around the north island. I would stay again. Only suggestion is laundry room and bathroom floors needed attention paid to corners
Bhaskaran
Everything was good, but could have been better .. outlets were not working. Cushions and blankets had hair. But views were spectacular and so was the sheer access to things … good but not great.
RUBEN
Habitación enorme y cómoda. Con vista espectacular y súper equipada.
Wayne
Ideal location in the center of the CBD. Nice to have all the amenities you would find in an apartment. Staff was wonderful. Room was clean and comfortable.
Matthew
For reasons that weren’t explained, they kindly upgraded me to a larger room. The room was huge with amazing views.
Rawson
Very happy with room and proximity to eateries.
Mark
Sini the safe caracker
Safe would not open and had our money and passports in it and we were leaving the next day.
We contacted Sini at reception who attended our room. At first she didn’t know what to do. So we went for dinner and when we came back she knew what to do and attended to the safe and replaced the batteries.
She remained calm and friendly through the whole ordeal and we recommend her for Patrice and promotion
We contacted Sini at reception who attended our room. At first she didn’t know what to do. So we went for dinner and when we came back she knew what to do and attended to the safe and replaced the batteries.
She remained calm and friendly through the whole ordeal and we recommend her for Patrice and promotion
Iain
Location is great!
Janette
Great sized and family friendly. Kids loved the pool. Very helpful staff.
chris
Very well equipped, great location.
Perfect place for an extended stay in Auckland, central location close to the quay, tower and local amenities, comfortable and very well equipped. I’ll stay here again next time I’m in Auckland.
CD
Very helpfull staff.
Mary
Great Hotel
Excellent hotel in a great location.
Richard
Staff was very kind, courteous and helpful
Libby
A lovely view helpful staff
Brian
Met all expectations
Margot
This is an older hotel, probably needs to be renovated. Good location. Our 2 bedroom unit was perfect for a family of 4.
Kevin
Perfect for us with the washer and dryer in the room. Great space and excellent location.
Pam
Central location. Clean and spacious.
Candice
Comfortable and spacious
Great location, easy check in process, spacious and comfortable rooms. Loved that our 2 brm apartment had two bathrooms and a large deck, was great for our group thank you
Melissa
Great experience
Great experience! The hotel was quick with check in, made sure we had everything we needed and went above/beyond to make our holiday special. The room was spacious and comfortable with beautiful views. G
Verified traveler
Great overall, friendly staff who was very welcoming, awesome location, hotel facilities need attention and most of them were dated sadly.
Grant
Is in a great location, and having a full apartment was great, but apartment was getting a little tired. Kitchen and bathroom could do with a refresh.
Andrew
An OK stay - property needs a renovation
In need of a refurbishment, rooms and furniture are looking tired and stained. Not quite the “grand” property it once was. Location is still excellent.
Kimmo
Spacious property with a harbour view from the balcony.
Finding the entry to parking was bit of a challenge but we did not really investigate it very well beforehand.
Finding the entry to parking was bit of a challenge but we did not really investigate it very well beforehand.
Melissa
Had a great experience, definitely happy to stay here again 😊
Melissa
Had a fabulous time here, we were upgraded with our room, which was special as we were celebrating our friends significant birthday. The service was great, staff were super friendly and our room was amazing, thank you 😊
Matthew Hamish
Great stay, room was bigger than we thought with a good size lounge.
Luke
Great location and our apartment was spacious with great views. Perfect for a family weekend away.
Ben
Clean, tidy, very close to city and water front
Michael
Really enjoyed our stay. Great views, the balcony was a surprise. Easy access to Queen Street shopping. Friendly staff.
Ezra
Our first family trip, and we loved it, beautiful city and close by stores and restaurants..everything beautiful.
Molly
Very friendly staff & perfect location!!
Susan
The only reason I gave a 3 rating for property condition is that they are in the middle of renovations & therefore it's a bit of a mess but it is was a great place to stay & we will definitely do so again. Also a shout-out to Up cafe in the Sebel it was wonderful 👍 would definitely recommend 👍
Davin
Bathroom a bit tired. Needs a re-do
Bevin
We had a spacious apt, perfect for 3 adults and 2 children, and the kitchen was adequate.
Really friendly and helpful staff.
The hotel is being renovated - but that did not cause us any inconvenience at all
Really friendly and helpful staff.
The hotel is being renovated - but that did not cause us any inconvenience at all
Jack
Close to everything
sumira
My family enjoyed our stay in the spacious unit. The views of the Pacific Ocean and Auckland port was great. I would have given 5 stars, however both bathrooms had tiles with mildew, the fabric dining chairs had stains and carpet looked weathered. For the nightly rate of the room, I expected better room conditions. The room was outdated. Aside from this, we enjoyed our stay.
Cheryl M
Great choice
This hotel was perfect for me. It has a great location and the accommodations were more than i needed - just the way i like it! I especially enjoyed the spacious balcony overlooking the harbor. The washer and dryer in my apartment was so convenient, too.
Kylee
It was great rooms were well set up and staff helpful
patrick
Our stay at the sebel west quay was very good. Clean and comfortable and excellent service from the hotel staff.
Verified traveler
Disappointing for the price paid
Our room was nice and clean, but very tired and dated and could do with a spruce up. The shower pressure was terrible. The customer service was good.
Erica
The staff was super friendly and helpful. The apartment itself had an outdated interior and carpet was stained.
Robert
The hotel was well located, clean and transport near by. Hotel could invest in soundproofing as you can hear drunks trying to make their way home from night spots in the area as well as hearing buskers most evenings playing on near by queen st. Otherwise I enjoyed my stay staff were helpful, slept like a log everything was a short walk away certainly a worthwhile property to stay at
Bridget
We enjoyed the central location and found the staff to be very professional and helpful.
It was lovely to arrive in our room and find a surprise card, chocolates and drinks to celebrate our wedding anniversary. The 2 bedroom apartment is very spacious and has everything you need. Granted the rooms are a little dated but we didn't care - we had a lovely stay - thank you
It was lovely to arrive in our room and find a surprise card, chocolates and drinks to celebrate our wedding anniversary. The 2 bedroom apartment is very spacious and has everything you need. Granted the rooms are a little dated but we didn't care - we had a lovely stay - thank you
William
Great location. Under 10 minute walk to the ferry terminal Large apartment with large private balcony. Property and rooms could use updates/freshening. Would stay here again.
Wayne
Convenient place to stay in the heart of Auckland. Room had everything we needed for a multi day stay. Spent most nights and mornings relaxing on the balcony looking out over the city.
Sheryl
Love the central location - so easy to cafes, grocery, shops and viaduct harbour.
A little concerned when the the male housekeeping staff asked me if I was my room alone...
A little concerned when the the male housekeeping staff asked me if I was my room alone...
Harpreet
Check in was quick, staff is very helpful and friendly, hotel is located near many restaurants and walking distance from the ferry terminal. Room was spacious and clean. I would stay here again
Rock
We loved the room and hotel but as id booked specifically for the spa and pool to enjoy as part of a memory from holidays it was very disappointing to find them unusable. The advertising for the hotel was false and miss leading. It soured our weekend.
Bronwyn
Great location. Central to ferry terminal and bus exchange. Super markets nearby. Very roomy apartment style. Dated appearance but clean and good aircon.
Verified traveler
Could not fault perfect place
thanh
Good
Debbie
Great stay in the city. Awesome location within good walking distance to everything you would need. Bit noisy due to the construction going on everywhere. Could do with a bit of an upgrade of facilities. Our WIFI didn't work & that was disappointing - but the team were very helpful and tried to fix it for us - but were unsuccessful.
Helen
Great location and amenities for tripping around the area. Would highly recommend.
Olivia
The apartment was well located, dated but very clean and maintained. Very happy till it came to sleeping, although on the 19th floor the street/partying noise was ridiculous. It sounded as though we were on ground level!
We were kept awake till 4am both nights with some type of karaoke happening, foot traffic was really loud and sirens and traffic was too loud to sleep through. After 2 nights here we left feeling extremely sleep deprived.
If you value your sleep at the end of a busy schedule I’d NEVER recommend staying here.
We were kept awake till 4am both nights with some type of karaoke happening, foot traffic was really loud and sirens and traffic was too loud to sleep through. After 2 nights here we left feeling extremely sleep deprived.
If you value your sleep at the end of a busy schedule I’d NEVER recommend staying here.
Kyle
very close to trains - buses and ferries.
Susan
Lovely spacious apartment in the CBD. Great having 2 full bedrooms and 2 full bathrooms. Good sized living and kitchen and laundry was a bonus. Wonderful view from decks. Beds comfortable too. Will stay again.
Rosie
Nice place
Greg
Good location and large room size. Very run down with stained upholstery and curtains. Chipped tiles and generally not very clean. Hotel pool being renovated so not in use. Hot water at busy times would not always work.
Rochelle
Had everything that was specified. Pleasing stay. Friendly helpful staff.
Stewart
Appreciated welcome drinks in our room on arrival as returning guests, and the teddy bear upon leaving! Will definitely stay again.
Samantha
Great location, friendly staff and comfortable bed!
Fleur
Excellent front desk staff & service. Great sized rooms, very clean & the best value for such a well located city hotel!
Rawinia
Great place for an overnight stay, handy to everything you need.
Francisco
I hope the management will explore ways to modernize the hotel. I can see chipped paint in the ceiling and the some of the furniture are antiquated and needs updating.
NILESH
Great place to stay in Central Auckland
Elizabeth
The room itself was big and spacious with sliding doors in the room and lounge connecting to a nice size balcony, the bathroom was big also, bed was very comfortable, had a goid nights sleep, the only fault is because the building is very close to other big buildings, you have to close the blinds most of the day to get privacy or you'll have the office workers staring into the room.
Antony
Nice
Verified traveler
Plenty of space, quite, clean, professional staff
Verified traveler
Very central, service desk was great. Clean and tidy. Lovely big balcony, which had views of harbour, between other high rises. Will definitely stay again
Karla
Dated
Booked a 2 bedroom apartment for one night. I phoned ahead to ensure that one of the double beds were able to be split and ensured that would be the case. Arrived to a double bed that has no ability to be split and an ancient looking trundle bed wheeled into the lounge with a mattress as hard as rock! Not one of our group wanted to be the one to sleep on that and for the high price for the one night I felt it was an unfair ask them too, however after I complained to reception the lovely staff quickly brought up another mattress for us. The apartment was massive! very spacious, loved that the master room was very private with its own ensuite, however the room is very dated and grotty feeling. Even found an empty KFC packet left in the cupboard, gross!. The kitchen not very well equipped, wine glasses were more like sherry glasses. The beds were comfortable and great sky channel options. Unfortunately it was very noisy at night, only 7 floors up so lots of disturbing street noise. The main bathroom shower was appalling, a very old fashioned shower head and no pressure, water just dribbled out. This hotel has a great location and large spacious apartments but for the price I think they need to really up their game.
Verified traveler
Great location. Large apartment-style hotel with a lounge, kitchen, laundry, bathroom and separate bedroom. Large balcony overlooking the harbour with table and chairs. Really friendly/helpful staff. Cafe on level one does a great breakfast at very reasonable prices compared to most hotels. Not the newest hotel on the block but very well maintained. This will be my home on future trips back to Auckland.
Verified traveler
Personally I wouldn’t stay here again. All decor and appliances are very tired and dated. Three tables in room were covered in dust, and one had glass ring marks, for the price I would expect better. To balance that out the bed was comfortable, staff were nice and room had a good city view.
Warren
Poor check in experience due to no car parks
No parking provided which was very poor and we won't stay here again because of this, it made the whole check in experience very bad, we had not been told this by the hotel before arrival. Fine if you don't have a car.
Verified traveler
Receptionist wanted a deposit fee and a payment of the carpark taken in advance even though we were staying overnight. Money driven and not customer experience driven
Scott
The stay was good, the room was nice and clean, the furnishings nice. The room is starting to look a little tired, bathrooms and appliances could do with a decent refresh but these didn't detract from our stay
Verified traveler
Nice deck with view. comfy bed. Quiet. Friendly staff.
Verified traveler
Good place and a good view.
Verified traveler
Location and size of apartment positives. Front office and decor of apartment requires work. Not sure if it’s Covid or not but customer service has dropped. Wasn’t told anything about the property on arrival. Didn’t know I had free WiFi until next day. Nothing explained on check in. I had to keep asking simple questions. Decor in Apartment old and needs updating. Dirty ripped couch. Size of apartment bigger than what I expected so that was a bonus. Opposite commercial bay ideal location.
Verified traveler
Great location and very handy to shops and downtown restaurants, however we weren't impressed by the condition of the apartment. It was dated and untidy in places. There were stains on the wall, stains on the couch cushions. And the overall feel of the rooms was they had been well used! Staff were friendly and helpful. Had a good stay. But we won't be staying here again based on lack of general tidiness.
Andre
Great Hotel staff, the girl on check out was fantastic.
Ljones
The room was very dated and in need of a revamp. Having said that it was comfortable and had all we required for our stay
Doug
I had an apartment for the same price as a regular hotel room. Ideal when you're at the same place for a few days.
Pip
Everything you need
fantasic sized apartments, great view from balcony and comfortable bed. Well set up with all kitchen items, extra blankets, washing requirements etc.
Baz
Great handy location. Currrent roadworks outside hotel.
Mel
Great customer service, comfortable clean room....
Verified traveler
Stunning property. Awesome customer service. Overall best experience I've had staying in a hotel. A, +
Verified traveler
We enjoyed the view over Waitemata harbour. We also enjoyed being right tin the city
Verified traveler
Great location, room was bigger than expected. We only stayed one night but would definitely stay again for longer next time. Like most of Auckland cbd there was road works around but the noise didn’t bother us.
Verified traveler
Liked the style and relaxed atmosphere...building works on our floor with exposed wires etc
Siu Tung
If you drive , pls aware about the car park entrance ... which is very small and not indicated well.
Verified traveler
Lots of construction outside with the new subway going in. Pool was closed
Verified traveler
Spacious room, clean and very central. Easy to walk around. Will return
Verified traveler
overall the property was clean and the staff very helpful, nice views toward the harbour, and a lovely café / bar with a very friendly manageress, the property is having some renovations done at the moment and the swimming pool is not open, but still a pleasant stay and very convenient for the central city and the harbour region, would recommend it to anyone.
Rosemarie
Location, location, location!
Great location. Apartment was spacious and clean. Looking forward to staying there again.
Location & surroundings
The Sebel Quay West Auckland
8 Albert Street, ., Auckland, New Zealand
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The Sebel Quay West Auckland
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