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Ibis Auckland Ellerslie

Auckland · New Zealand

72 - 112 Greenlane East, EllerslieView location

8.4/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort7.8/107.8
Condition8.0/108.0
Location8.6/108.6
Neighborhood8.2/108.2
Value7.6/107.6
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Auckland Ellerslie

ibis Auckland Ellerslie is superbly located with easy highway access just off the Greenlane highway interchange; only 15 minutes drive from Auckland CBD and 20 minutes from the Airport. ibis Auckland Ellerslie is situated within the same complex as the adjoining 4.

5-star Novotel Auckland Ellerslie, with facilities like high speed Wi-Fi access, award-winning Acacia Restaurant and Garden Bar, state-of-the-art conference rooms, a fully equipped gymnasium and car parking onsite.

Conveniently located in the small but vibrant suburb of Ellerslie - New Zealand's home of thoroughbred racing - ibis Auckland Ellerslie is positioned between the airport and central business district.

An ideal base for those seeking a relaxed retreat from the city center but still close to local attractions, Ellerslie offers its own unique shopping and dining experiences. A 15-minute drive will see you taking in waterfront views of Waitemata Harbour.

Read more about this hotelShow less

Located in Auckland (Remuera), ibis Auckland Ellerslie is within a 10-minute drive of University of Auckland and Sylvia Park Shopping Center. This hotel is 3.2 mi (5.1 km) from Go Media Stadium and 4.5 mi (7.2 km) from Spark Arena.

Make yourself at home in one of the 100 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 4166 square feet (387 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Qualmark Sustainable Tourism Business Award LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately NZD 39 per person
    • Uncovered self parking fee: NZD 23 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Ascot Hospital 0.2 km / 0.1 mi
Ellerslie Racecourse 0.3 km / 0.2 mi
Ellerslie Events Centre 0.5 km / 0.3 mi
Cornwall Park 1.4 km / 0.9 mi
Remuera Village Shopping Centre 1.5 km / 0.9 mi
ASB Showgrounds 1.8 km / 1.1 mi
Greenlane Clinical Centre 2 km / 1.2 mi
One Tree Hill Domain 2.1 km / 1.3 mi
Alexandra Park 2.4 km / 1.5 mi
Mount Eden Park 3.8 km / 2.4 mi
Westfield Newmarket 3.9 km / 2.4 mi
Go Media Stadium 4.2 km / 2.6 mi
University of Auckland 4.2 km / 2.6 mi
Mount Eden 4.4 km / 2.7 mi
Auckland Domain 4.6 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Number of floors (main building): 2
  • Single rooms: 70
  • Twin rooms: 30
  • Double rooms: 70
  • Accessible rooms: 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 62 more facilities & services
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • Electric kettle: 1
  • Towels and bed linen
  • CaféExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Smoking area
  • Highchairs
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Conference room: 8
  • Meeting room: 8
  • Projector
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Buffet dinner
  • Breakfast and dinnerExtra charge
  • Vegetarian mealExtra charge
  • Vegan mealExtra charge
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Single-Use Plastic Free
  • Cash Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Ibis Auckland Ellerslie

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Ibis Auckland Ellerslie

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 17 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Ibis Auckland Ellerslie

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle
    • Bathroom
    • Individually adjustable air conditioning
    • Mini fridge
    • Fridge
    • Individually adjustable heating
    • Internet access
    • TV
    • Safe
    • Hairdryer
    • Shower
    • Wheelchair-accessible
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Pay movies
    • Toiletries
    • Desk
    • Make-up mirror

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BED • 1 Bedroom • 17 m²DBL.BS-KG
    DOUBLE BUSINESS KING BEDPhoto unavailable4 photos

    Ibis Auckland Ellerslie

    DOUBLE BUSINESS KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Room amenities

    • Individually adjustable heating
    • Electric Kettle
    • Smoke detector
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Safe
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Fridge
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Ibis Auckland Ellerslie

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ibis Auckland Ellerslie

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Ibis Auckland Ellerslie

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Ibis Auckland Ellerslie

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 17 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    Ibis Auckland Ellerslie

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Toiletries
    • Make-up mirror
    • Electric Kettle: 1
    • Smoke detector
    • Satellite TV
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Fridge
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Ibis Auckland Ellerslie

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Auckland Ellerslie

8.4
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
8.0 /10
Location
8.6 /10
Neighborhood
8.2 /10
Value
7.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
04 Jul 2026
raja
Good
8/10
Excellent
21 Jun 2026
Boldizsar
Everything was according to the photos, I got charged for more parking than I did but after a message they instantly refunded it.
6/10
Pleasant
21 Jun 2026
Kathryn
Take plenty of money if you plan to dine and drink there as everything is really expensive and then on top of that they charge $20 fee to park on the premises which isn’t mentioned on their website. The rooms are small and pokey but comfortable
Partner
8/10
Excellent
20 Jun 2026
Jenny
Great location for our visit as Greenlane was in between where we needed to go.
Partner
8/10
Excellent
26 May 2026
Lorelei
Loved the compact, functional amenities in the room. Quiet, great sleep.
Breakfast other than buffet was a write-off, since it had to be ordered from the bartender (!),, who was far too busy to even look at me, let alone take my order. I asked directions to any cafe nearby, and walked via an overpass some distance to it, where no one was at the counter. Ended up buying food from the Woolworth’s chain grocery store.
6/10
Pleasant
18 May 2026
Peter
Room was pretty small
Self
10/10
Exceptional
16 May 2026
Sophie
Beer was a wee bit pricey but you can expect that in a hotel, the dinner Buffett closed at 9pm not 10pm like advertised but you can still buy bar meals through the bar which comes from the same place. No parking direct at property unless you strike it lucky but has a car park out the rear which is just as good and not too far! Rooms are nice and easy to get too.
Partner
8/10
Excellent
07 May 2026
Annette
A
Self
10/10
Exceptional
29 Apr 2026
Mark van
All good
Partner
10/10
Exceptional
27 Apr 2026
Kelly
Return guest, always a great experience
6/10
Pleasant
13 Apr 2026
Fay
we were in and out for the ed sherin concert. didnt get to use the facilities as had to head home for 9am start at work. The hall way made us feel dirty but it was really just that it needed a paint and refresh. The room itself was fine and no frills but perfect for what we needed.
Partner
10/10
Exceptional
12 Apr 2026
Jen
Friendly staff and great food.
Self
10/10
Exceptional
12 Mar 2026
Anne
Clean
8/10
Excellent
09 Mar 2026
Jeff
The parking garage is a nightmare. So small glad I did not hit anything
Partner
10/10
Exceptional
12 Feb 2026
zilpa
💯
10/10
Exceptional
07 Feb 2026
D H
Nice friendly helpful staff, lovely rooms and great value. Quiet and clean.
Bit of a walk to restaurants but asb showgrounds and cornwall park easy 5 minute drive or 30 minute walk
Friends_and_family Family
10/10
Exceptional
03 Feb 2026
CRAIG
Great facilities and staff were amazing.
8/10
Excellent
29 Jan 2026
Lisa
Everything was great, comfy beds, great room service, awesome front of house, lots of options for food, the only fault was the parking - we were notified first in first serve but the tight parking spaces made us quite anxious that we didn’t want to park at risk of damaging our rental. Also at check in we were told there was no fee to park there as it was first in first serve, then on checkout were asked how many days we parked there and it was $20 a day. We didn’t have to pay but didn’t appreciate the inconsistent messaging
10/10
Exceptional
25 Jan 2026
Irene
Room was nice and clean. Good bar. Friendly staff.
Leisure Family
6/10
Pleasant
24 Jan 2026
Joanne
The room was very basic, in my opinion not value for money
Leisure Friends
8/10
Excellent
22 Jan 2026
Jeanette
The room was very clean and well appointed. But was quite small.
Leisure
8/10
Excellent
21 Jan 2026
Maree
Friendly staff
Leisure Family
6/10
Pleasant
17 Jan 2026
David
Staff great. Room average. Clean tidy been well used
Leisure Family
8/10
Excellent
03 Jan 2026
Simeon
The rooms, restaurant, and staff were all amazing, the location is central to public transport and an easy trip to town, the on-site parking however with a first in first served policy and the fact that if you move during the day that you can lose your park is a fiasco, it spoilt the overall experience.

Leisure Friends
10/10
Exceptional
02 Jan 2026
Glen
The room was clean and tidy and the right size for two people. All the staff were good. The breakfast hot/cold buffet had a good selection and was nice. Although our first hot breakfast was cold. We told the restaurant staff and we didn't have another cold breakfast.
Leisure Partner
6/10
Pleasant
01 Jan 2026
Paul
Room clean staff v/good bar over top dinner over price & small brk ex
Leisure Partner
8/10
Excellent
28 Dec 2025
Robin
Cosy, clean and quiet room
Great for a short stay out of the CBD of Auckland.
Has a large pleasant bar area (and restaurant)
Food from bar menu was good (didn’t try restaurant)
Leisure Family
8/10
Excellent
07 Dec 2025
Niranjan
Car parking is atrocious and is very poor for a Hotel that is rated high
Business Self
6/10
Pleasant
07 Dec 2025
Laura
Housekeeping entered our room at 9am with a single knock before they opened the door - we had only just woken up and didn’t appreciate the fact that they barely knocked. I understand they probably had the room mixed up with another one where the guests had checked out but this was frustrating.
Leisure Friends
8/10
Excellent
04 Dec 2025
Melissa
I had no hassles and it was perfectly adequate for what I needed for one nights stay and close to the venue of the function that I went to.
Business Self
8/10
Excellent
02 Dec 2025
Richard
Very handy to all attractions. Quiet and perfect for a one night stay for an event.
Leisure Partner
10/10
Exceptional
22 Nov 2025
Bruce
Breakfast Bacon was dried out the rest was good.
Self
2/10
Poor
15 Nov 2025
jon
There was no internet that worked. Many a hassle to get connected and still couldn’t connect.

The bathroom flooded and was told nothing could be done about it as it just blocks when showering.

The lights in the hall way were never turned off. They kept us both awake all night.

Leisure
8/10
Excellent
08 Nov 2025
Eileen
Clean room and friendly staff.
Leisure Partner
10/10
Exceptional
03 Nov 2025
Sa
Friendly staff, perfect clean room for 1. I was there to run the Auckland Full Marathon so recovery on my second day/night was paramount and I rested well no outside noise or distraction
Business_and_leisure Self
8/10
Excellent
26 Oct 2025
Samuela
We were told free breakfast when we booked but when we got home we were surprised by the amount taken out of our account
Business_and_leisure Partner
10/10
Exceptional
23 Oct 2025
Kelly
Greta service and handy location
10/10
Exceptional
14 Oct 2025
Owen
Great
Business
8/10
Excellent
15 Sep 2025
Daniela
Overall it was a good stay. The only thing that was a bit uncomfortable for me and might be for those who wants to have a sleep in in the morning is the noise from cleaning staff in the hallway.
6/10
Pleasant
15 Sep 2025
Stephen
Reception said the big AB's rugby match would be playing in the bar so we booked a meal ready to watch the game. But like others the local match was on and could not be changed so missed the first half of the game. ☹
8/10
Excellent
13 Sep 2025
Blaise
King size bed, great shower, close to train and shops, gym is super modern
Leisure Family
10/10
Exceptional
10 Sep 2025
Ian
Form is temporary, class is forever.
Self
8/10
Excellent
17 Aug 2025
Briar
Clean and tidy
Business
10/10
Exceptional
10 Aug 2025
Joanne
The service frim staff was excellent, my bed was very comfortable and everything was lovely and clean. However parking was very difficult, I was not asked if I required parking, I was charged $20 per day to park, however, the parking spaces are too small for alot of todays cars. There was barely enough room to get out of the car after parking it. There was no overflow parking. A staff member did come and assist me squeeze my Toyota Corolla into the dedicated Taxi space.
Leisure Self
10/10
Exceptional
10 Aug 2025
Bree
Great experience would stay again
Leisure Partner
10/10
Exceptional
03 Aug 2025
Sharon
It was close to whete we were going.
Leisure Partner
10/10
Exceptional
29 Jul 2025
Isaiah
It was beautiful
Self
8/10
Excellent
27 Jul 2025
Glenn
A convenient place to stay close to where we needed to be in Auckland.
Reasonable value and a comfy bed.
Disappointed that other car parking options weren't given at check-in - told parking in hotel carpark would be $20 / night, but with limited parking spaces the second night we were directed to an overflow parking over the road that charged half the cost at $10 for 24 hours.
Leisure Partner
8/10
Excellent
24 Jul 2025
Helen
Staff were extremely helpful. Room and Bathroom very
clean and comfortable. Ground floor room so didn't have to use elevator. Quiet room but view from window was a wall.
Business_and_leisure Self
8/10
Excellent
13 Jul 2025
Rodger
Good location. Everything ideal for one night stay
Leisure Family
6/10
Pleasant
13 Jul 2025
Verified traveler
Even though I signed up for the a membership I still seem to be charged for the parking.
6/10
Pleasant
05 Jul 2025
Mary
Quite nice. Friendly staff. Room very small but clean and tidy. Buffet food deal offered on Saturday jight was very average. The beef dishes were extremely tough and rubbery. . A good selection of deserts which were lovely. Overpriced.
Leisure Family
10/10
Exceptional
12 Jun 2025
Jane
The hotel felt secure and stylish, in our room the bed and linen was really comfortable and good quality. The gym facilities were easy to access and freely available and had a great running machine and a lot of other equipment. The buffet breakfast had a great selection of quality hot and cold dishes. Not too busy on a week day.
Leisure Partner
8/10
Excellent
01 Jun 2025
Ingrid
Small rooms, but clean and comfortable for 1 person.
Business Self
10/10
Exceptional
31 May 2025
Peter
Staff were amazing, prompt and helpful service from the bar staff, even during conference's.
Leisure Self
10/10
Exceptional
29 May 2025
Anna
perfectly adequate for our requirements. Fantastic location.
Business Family
10/10
Exceptional
27 May 2025
Sarah
Comfortable beds, clean and had everything we needed
Business Partner
8/10
Excellent
26 May 2025
Paula
Overall the Ibis Ellerslie was great and we would stay there again. The highlight was the amazing gym facilities. The restaurant food was ok. Vending machine and sky channels were appreciated. The only things that let the stay down was that we werent given hand towels and the rooms are super tiny as in there is room for 1 person to walk around the bed and thats it.
Business Partner
10/10
Exceptional
19 May 2025
Amelia
Excellent staff and services
Leisure Self
10/10
Exceptional
09 May 2025
Carla
The rooms were basic but clean. The staff at this hotel however are a 5/5 - I was absolutely taken aback at how friendly and courteous they were. Professional fast service and just lovely to interact with. I travel for work all the time and the staff here stood out as exceptional.
Business Self
10/10
Exceptional
09 May 2025
Elena
Great place. Very walkable to Cornwall Park. Small, but comfortable room. We appreciated the commercial washer and dryer.
Partner
4/10
Poor
09 May 2025
Lillian
Smiling is free. If you're front of house you should be able to interact with people in a friendly manner. If that's going to be difficult for you perhaps choose a person or people who are able to.
Business Friends
8/10
Excellent
22 Apr 2025
Moneka
Convenient for purpose.
Business Partner
10/10
Exceptional
21 Apr 2025
Bill
everything was fine apart from parking one evening
Leisure Friends
8/10
Excellent
16 Apr 2025
Verified traveler

Simple and convenient with helpful staff

Hotel was basic and clean - in line with expectations. Condition of room was ok. No sleep timer accessible on TV. Staff were polite and helpful. Limited parking when hotels are busy made it difficult to park in the evening. Breakfast has a good offering. Convenient location by the motorway to head north and south.
Business
10/10
Exceptional
12 Apr 2025
Shelley
Fabulous bar staff thank you for looking after us for both nights!
Business_and_leisure
6/10
Pleasant
11 Apr 2025
Nicholas
Staff were friendly and polite, rooms are basic with a weird shower door setup that will get water everywhere in bathroom. Outside wee noisy roadworks late into the evening - including jack hammers. Purchased a carpark but when got back that evening there was no space so they refunded me and i instead paid to park down the road and walked back- not ideal.
Business Self
2/10
Poor
08 Apr 2025
Abby
We didn't like the small room. We had a king size bed. The room was very small. The jug was in the wardrobe. The shower and toilet where in like a small plastic bathroom. Had to pay $20 Xtra for the parking but the second night their where no parks so had to park our car somewhere else. Bed was comfortable.
Leisure Partner
8/10
Excellent
04 Apr 2025
Dawid
Enjoy the bar
10/10
Exceptional
01 Apr 2025
Shaun
Every was there to meet our needs
Leisure Family
10/10
Exceptional
29 Mar 2025
Novalea
Staff were great and room comfy and quiet
Leisure Family
8/10
Excellent
26 Mar 2025
Vicki
Your restaurant meals don't live up to the expectation created by the words on your menu.
I have only stayed twice at Ibis in the past year and have eaten dinner both times in-house. Overcooked protein and overpriced both times. Happy to expand further if someone wants to contact me.
10/10
Exceptional
22 Mar 2025
Lindsay
Your front of house were excellent. They were helpful, friendly and effective. In particular, I would like to recommend Rodrigo who made our stay into an excellent experience. We will be back.
6/10
Pleasant
19 Mar 2025
Peter
The parking situation is a joke. Most guests have to park a 10 min walk away and even if you can find a park inside the hotel grounds by there is a barrier that keeps breaking down, trapping everyone inside the car park.
Business Self
10/10
Exceptional
12 Mar 2025
Gloria
Stayed at the Auckland Elliserlie as part of a Birthday present from my daughter and it was the best. Everyone was lovely, happy and very courteous
Leisure Friends
10/10
Exceptional
10 Mar 2025
Brian
Young Indian guy on reception was really helpful awesome
Leisure Family
6/10
Pleasant
08 Mar 2025
Vicki
Room was average, app to order room service would not connect . Meal was cold when it did arrive. One dispenser for face body and hair wash - how miserly and low class. In the morning , at 10.30 the restaurant was already closed even just for coffee - which was available only in the bar that was understaffed - and served in a take a way cup - are you kidding? The hotel was fully booked and I am left with the impression management cut corners and skimp on what the marketing communications offer.
Leisure Self
10/10
Exceptional
08 Mar 2025
Anne
Easy walk to Ellerslie Racecourse. Close to Greenlane station for trains into Queen Street. Clean and tidy room, good bar & restaurant.
Leisure Partner
8/10
Excellent
01 Mar 2025
Keith
The hotel is in a lovely position, clean and friendly but the breakfast lets it down. I went for breakfast at 3 different times and every time it was all lukewarm at best. It’s well presented and cooked nicely but everything was nearly cold including the plates!!
Leisure Self
10/10
Exceptional
27 Feb 2025
Kylie
Convenient location, comfortable room
Leisure Self
8/10
Excellent
20 Feb 2025
Susan
I was there for a conference nearby. The Ibis was conveniently located. The rooms are on the small side but fine. The decor is outdated but the room was clean and the bed extremely comfortable. Dining and bar facilities were good. Staff were helpful and pleasant 😊
Business
8/10
Excellent
16 Feb 2025
Gerard

nothing special

The Ibis Hotel Ellersly is next to the motorway and which gives it an advantage over similar hotels further way. It is ideal for business travelers, but for anyone traveling through Auckland. The room was a reasonable size, with average bath room! but is it worth the high prize ? Despite the close proximity to the motorway not much noise was audible in the room
Self
10/10
Exceptional
05 Feb 2025
arielle
Amazing staff. The moment you walk into the hotel, you're greeted with warm and friendly faces. Extremely patient and confortable and clean hotel. The restaurant staff were also fantastic. We enjoyed our stay and would book again!
Leisure Partner
10/10
Exceptional
29 Jan 2025
Georgina
My room was tidy and comfortable, and the staff were really friendly and helpful!
Business Self
4/10
Poor
11 Jan 2025
Rita
They wok us up
To move our car from AV station which wasn’t specified not to park ! It’s not ok at all the treat your guests like that
10/10
Exceptional
31 Dec 2024
Alan
The room was very small but had everything I needed, including the ability to darken the room in the day so I could sleep when it suited me.
10/10
Exceptional
26 Dec 2024
Dave
Great beds
Leisure Family
4/10
Poor
25 Dec 2024
Terry
We generally stay here. We were booked for three nights but unfortunately my wife rested positive for covid after our arrival. We had a choice offered to remain in our room without any services or access to hotel features or leave. We chose to leave and return home, a 7 hour drive. We were asked to remember check out needed to be by 11.00 and it 10.35 despite we had paid for our room until the 26th. Overall a bit disappointing
Leisure Partner
8/10
Excellent
20 Dec 2024
James

Great location

Great location ,easy to find,basic hotel room but all you need for one night stay.staff friendly
Friends_and_family Family
8/10
Excellent
19 Dec 2024
Sachiko
It’s a perfect space for me to relax and recover my energy after overseas trip
Business_and_leisure Self
8/10
Excellent
18 Dec 2024
Greg
😊
8/10
Excellent
18 Dec 2024
Adele
The room had not been stocked with tea bags etc
Business Partner
10/10
Exceptional
14 Dec 2024
Genevieve
It suits my needs, no cutting corners and nothing excessive or wasteful
Leisure Self
10/10
Exceptional
09 Dec 2024
Suzie
Just what you need
Leisure Self
10/10
Exceptional
25 Nov 2024
Francine

Gluten free uncertainty but all else up to standar

I emailed way in advance to clarify the parking situation as we were driving up from Wellington and dietary requirements. Both attempts were unsuccessful for a straight answer and even on the day had to ask staff to explain how the parking worked. Also never got a straight answer about the food. I was told someone would ring me in my room and that didn't happen. I went down for breakfast and was just told there's a gluten free section, didn't anyone know rust. Pleased to see there was a gluten free toaster. I wanted to know if any of the other food like the eggs, bacon, fruit, yoghurt was gluten free, no answer. No one likes gluten free dry wheat biscuits, muesli and plain toast as their only options. On the second day there were oats in the gluten free muesli. Loved the fresh orange juice machine and my partner enjoyed the other offerings. The room was comfortable essentially the bed, I've stayed with ibis around the world and can always expect that same standard. Having to ask about gluten free options is normal but to ask over the phone 2 times before arriving and via email and with no clear answer is disappointing.
Partner
10/10
Exceptional
24 Nov 2024
Charles
Ibis Ellerslie is a good motel, clean and not out-dated
Leisure Self
4/10
Poor
15 Nov 2024
Kayleen
The room and bathroom was extremely small no storage area to put luggage and bathroom essentials in the bathroom. I wouldn’t stay here longer than one night!
Leisure Family
10/10
Exceptional
05 Nov 2024
Julie
The staff were amazing, dinning options, food amazing. Very clean and welcoming. highly recommend to everyone.
Business
8/10
Excellent
05 Nov 2024
David
..
8/10
Excellent
30 Oct 2024
Graeme
The Staff are friendly and Professional, The Hotel is clean and comfortable.
The dining experience was a let down with poorly delivered meals the Angus steak in the burger meal was tough an grisly which was replaced with a dish that was called a Katsu but was simply Crumbed Chicken Schnitzel on long grain rice and didn't resemble a Katsu in any way other than name. again the Staff were fantastic and could not give them enough credit.
I would stay again as it is close to my offices but I will eat elsewhere
Business Self

Location & surroundings

Ibis Auckland Ellerslie
72 - 112 Greenlane East, Ellerslie, Auckland, New Zealand

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Ibis Auckland Ellerslie

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