Ibis Auckland Ellerslie

10/10

Exceptional

12 Mar 2026

Anne

Clean

8/10

Excellent

09 Mar 2026

Jeff

The parking garage is a nightmare. So small glad I did not hit anything

Partner

10/10

Exceptional

12 Feb 2026

zilpa

💯

10/10

Exceptional

07 Feb 2026

D H

Nice friendly helpful staff, lovely rooms and great value. Quiet and clean.
Bit of a walk to restaurants but asb showgrounds and cornwall park easy 5 minute drive or 30 minute walk

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

CRAIG

Great facilities and staff were amazing.

8/10

Excellent

29 Jan 2026

Lisa

Everything was great, comfy beds, great room service, awesome front of house, lots of options for food, the only fault was the parking - we were notified first in first serve but the tight parking spaces made us quite anxious that we didn’t want to park at risk of damaging our rental. Also at check in we were told there was no fee to park there as it was first in first serve, then on checkout were asked how many days we parked there and it was $20 a day. We didn’t have to pay but didn’t appreciate the inconsistent messaging

10/10

Exceptional

25 Jan 2026

Irene

Room was nice and clean. Good bar. Friendly staff.

Leisure Family

6/10

Pleasant

24 Jan 2026

Joanne

The room was very basic, in my opinion not value for money

Leisure Friends

8/10

Excellent

22 Jan 2026

Jeanette

The room was very clean and well appointed. But was quite small.

Leisure

8/10

Excellent

21 Jan 2026

Maree

Friendly staff

Leisure Family

6/10

Pleasant

17 Jan 2026

David

Staff great. Room average. Clean tidy been well used

Leisure Family

8/10

Excellent

03 Jan 2026

Simeon

The rooms, restaurant, and staff were all amazing, the location is central to public transport and an easy trip to town, the on-site parking however with a first in first served policy and the fact that if you move during the day that you can lose your park is a fiasco, it spoilt the overall experience.

Leisure Friends

10/10

Exceptional

02 Jan 2026

Glen

The room was clean and tidy and the right size for two people. All the staff were good. The breakfast hot/cold buffet had a good selection and was nice. Although our first hot breakfast was cold. We told the restaurant staff and we didn't have another cold breakfast.

Leisure Partner

6/10

Pleasant

01 Jan 2026

Paul

Room clean staff v/good bar over top dinner over price & small brk ex

Leisure Partner

8/10

Excellent

28 Dec 2025

Robin

Cosy, clean and quiet room
Great for a short stay out of the CBD of Auckland.
Has a large pleasant bar area (and restaurant)
Food from bar menu was good (didn’t try restaurant)

Leisure Family

8/10

Excellent

07 Dec 2025

Niranjan

Car parking is atrocious and is very poor for a Hotel that is rated high

Business Self

6/10

Pleasant

07 Dec 2025

Laura

Housekeeping entered our room at 9am with a single knock before they opened the door - we had only just woken up and didn’t appreciate the fact that they barely knocked. I understand they probably had the room mixed up with another one where the guests had checked out but this was frustrating.

Leisure Friends

8/10

Excellent

04 Dec 2025

Melissa

I had no hassles and it was perfectly adequate for what I needed for one nights stay and close to the venue of the function that I went to.

Business Self

8/10

Excellent

02 Dec 2025

Richard

Very handy to all attractions. Quiet and perfect for a one night stay for an event.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Bruce

Breakfast Bacon was dried out the rest was good.

Self

2/10

Poor

15 Nov 2025

jon

There was no internet that worked. Many a hassle to get connected and still couldn’t connect.

The bathroom flooded and was told nothing could be done about it as it just blocks when showering.

The lights in the hall way were never turned off. They kept us both awake all night.

Leisure

8/10

Excellent

08 Nov 2025

Eileen

Clean room and friendly staff.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Sa

Friendly staff, perfect clean room for 1. I was there to run the Auckland Full Marathon so recovery on my second day/night was paramount and I rested well no outside noise or distraction

Business_and_leisure Self

8/10

Excellent

26 Oct 2025

Samuela

We were told free breakfast when we booked but when we got home we were surprised by the amount taken out of our account

Business_and_leisure Partner

10/10

Exceptional

23 Oct 2025

Kelly

Greta service and handy location

10/10

Exceptional

14 Oct 2025

Owen

Great

Business

8/10

Excellent

15 Sep 2025

Daniela

Overall it was a good stay. The only thing that was a bit uncomfortable for me and might be for those who wants to have a sleep in in the morning is the noise from cleaning staff in the hallway.

6/10

Pleasant

15 Sep 2025

Stephen

Reception said the big AB's rugby match would be playing in the bar so we booked a meal ready to watch the game. But like others the local match was on and could not be changed so missed the first half of the game. ☹

8/10

Excellent

13 Sep 2025

Blaise

King size bed, great shower, close to train and shops, gym is super modern

Leisure Family

10/10

Exceptional

10 Sep 2025

Ian

Form is temporary, class is forever.

Self

8/10

Excellent

17 Aug 2025

Briar

Clean and tidy

Business

10/10

Exceptional

10 Aug 2025

Joanne

The service frim staff was excellent, my bed was very comfortable and everything was lovely and clean. However parking was very difficult, I was not asked if I required parking, I was charged $20 per day to park, however, the parking spaces are too small for alot of todays cars. There was barely enough room to get out of the car after parking it. There was no overflow parking. A staff member did come and assist me squeeze my Toyota Corolla into the dedicated Taxi space.

Leisure Self

10/10

Exceptional

10 Aug 2025

Bree

Great experience would stay again

Leisure Partner

10/10

Exceptional

03 Aug 2025

Sharon

It was close to whete we were going.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Isaiah

It was beautiful

Self

8/10

Excellent

27 Jul 2025

Glenn

A convenient place to stay close to where we needed to be in Auckland.
Reasonable value and a comfy bed.
Disappointed that other car parking options weren't given at check-in - told parking in hotel carpark would be $20 / night, but with limited parking spaces the second night we were directed to an overflow parking over the road that charged half the cost at $10 for 24 hours.

Leisure Partner

8/10

Excellent

24 Jul 2025

Helen

Staff were extremely helpful. Room and Bathroom very
clean and comfortable. Ground floor room so didn't have to use elevator. Quiet room but view from window was a wall.

Business_and_leisure Self

8/10

Excellent

13 Jul 2025

Rodger

Good location. Everything ideal for one night stay

Leisure Family

6/10

Pleasant

13 Jul 2025

Verified traveler

Even though I signed up for the a membership I still seem to be charged for the parking.

6/10

Pleasant

05 Jul 2025

Mary

Quite nice. Friendly staff. Room very small but clean and tidy. Buffet food deal offered on Saturday jight was very average. The beef dishes were extremely tough and rubbery. . A good selection of deserts which were lovely. Overpriced.

Leisure Family

10/10

Exceptional

12 Jun 2025

Jane

The hotel felt secure and stylish, in our room the bed and linen was really comfortable and good quality. The gym facilities were easy to access and freely available and had a great running machine and a lot of other equipment. The buffet breakfast had a great selection of quality hot and cold dishes. Not too busy on a week day.

Leisure Partner

8/10

Excellent

01 Jun 2025

Ingrid

Small rooms, but clean and comfortable for 1 person.

Business Self

10/10

Exceptional

31 May 2025

Peter

Staff were amazing, prompt and helpful service from the bar staff, even during conference's.

Leisure Self

10/10

Exceptional

29 May 2025

Anna

perfectly adequate for our requirements. Fantastic location.

Business Family

10/10

Exceptional

27 May 2025

Sarah

Comfortable beds, clean and had everything we needed

Business Partner

8/10

Excellent

26 May 2025

Paula

Overall the Ibis Ellerslie was great and we would stay there again. The highlight was the amazing gym facilities. The restaurant food was ok. Vending machine and sky channels were appreciated. The only things that let the stay down was that we werent given hand towels and the rooms are super tiny as in there is room for 1 person to walk around the bed and thats it.

Business Partner

10/10

Exceptional

19 May 2025

Amelia

Excellent staff and services

Leisure Self

10/10

Exceptional

09 May 2025

Carla

The rooms were basic but clean. The staff at this hotel however are a 5/5 - I was absolutely taken aback at how friendly and courteous they were. Professional fast service and just lovely to interact with. I travel for work all the time and the staff here stood out as exceptional.

Business Self

10/10

Exceptional

09 May 2025

Elena

Great place. Very walkable to Cornwall Park. Small, but comfortable room. We appreciated the commercial washer and dryer.

Partner

4/10

Poor

09 May 2025

Lillian

Smiling is free. If you're front of house you should be able to interact with people in a friendly manner. If that's going to be difficult for you perhaps choose a person or people who are able to.

Business Friends

8/10

Excellent

22 Apr 2025

Moneka

Convenient for purpose.

Business Partner

10/10

Exceptional

21 Apr 2025

Bill

everything was fine apart from parking one evening

Leisure Friends

8/10

Excellent

16 Apr 2025

Verified traveler

Simple and convenient with helpful staff

Hotel was basic and clean - in line with expectations. Condition of room was ok. No sleep timer accessible on TV. Staff were polite and helpful. Limited parking when hotels are busy made it difficult to park in the evening. Breakfast has a good offering. Convenient location by the motorway to head north and south.

Business

10/10

Exceptional

12 Apr 2025

Shelley

Fabulous bar staff thank you for looking after us for both nights!

Business_and_leisure

6/10

Pleasant

11 Apr 2025

Nicholas

Staff were friendly and polite, rooms are basic with a weird shower door setup that will get water everywhere in bathroom. Outside wee noisy roadworks late into the evening - including jack hammers. Purchased a carpark but when got back that evening there was no space so they refunded me and i instead paid to park down the road and walked back- not ideal.

Business Self

2/10

Poor

08 Apr 2025

Abby

We didn't like the small room. We had a king size bed. The room was very small. The jug was in the wardrobe. The shower and toilet where in like a small plastic bathroom. Had to pay $20 Xtra for the parking but the second night their where no parks so had to park our car somewhere else. Bed was comfortable.

Leisure Partner

8/10

Excellent

04 Apr 2025

Dawid

Enjoy the bar

10/10

Exceptional

01 Apr 2025

Shaun

Every was there to meet our needs

Leisure Family

10/10

Exceptional

29 Mar 2025

Novalea

Staff were great and room comfy and quiet

Leisure Family

8/10

Excellent

26 Mar 2025

Vicki

Your restaurant meals don't live up to the expectation created by the words on your menu.
I have only stayed twice at Ibis in the past year and have eaten dinner both times in-house. Overcooked protein and overpriced both times. Happy to expand further if someone wants to contact me.

10/10

Exceptional

22 Mar 2025

Lindsay

Your front of house were excellent. They were helpful, friendly and effective. In particular, I would like to recommend Rodrigo who made our stay into an excellent experience. We will be back.

6/10

Pleasant

19 Mar 2025

Peter

The parking situation is a joke. Most guests have to park a 10 min walk away and even if you can find a park inside the hotel grounds by there is a barrier that keeps breaking down, trapping everyone inside the car park.

Business Self

10/10

Exceptional

12 Mar 2025

Gloria

Stayed at the Auckland Elliserlie as part of a Birthday present from my daughter and it was the best. Everyone was lovely, happy and very courteous

Leisure Friends

10/10

Exceptional

10 Mar 2025

Brian

Young Indian guy on reception was really helpful awesome

Leisure Family

6/10

Pleasant

08 Mar 2025

Vicki

Room was average, app to order room service would not connect . Meal was cold when it did arrive. One dispenser for face body and hair wash - how miserly and low class. In the morning , at 10.30 the restaurant was already closed even just for coffee - which was available only in the bar that was understaffed - and served in a take a way cup - are you kidding? The hotel was fully booked and I am left with the impression management cut corners and skimp on what the marketing communications offer.

Leisure Self

10/10

Exceptional

08 Mar 2025

Anne

Easy walk to Ellerslie Racecourse. Close to Greenlane station for trains into Queen Street. Clean and tidy room, good bar & restaurant.

Leisure Partner

8/10

Excellent

01 Mar 2025

Keith

The hotel is in a lovely position, clean and friendly but the breakfast lets it down. I went for breakfast at 3 different times and every time it was all lukewarm at best. It’s well presented and cooked nicely but everything was nearly cold including the plates!!

Leisure Self

10/10

Exceptional

27 Feb 2025

Kylie

Convenient location, comfortable room

Leisure Self

8/10

Excellent

20 Feb 2025

Susan

I was there for a conference nearby. The Ibis was conveniently located. The rooms are on the small side but fine. The decor is outdated but the room was clean and the bed extremely comfortable. Dining and bar facilities were good. Staff were helpful and pleasant 😊

Business

8/10

Excellent

16 Feb 2025

Gerard

nothing special

The Ibis Hotel Ellersly is next to the motorway and which gives it an advantage over similar hotels further way. It is ideal for business travelers, but for anyone traveling through Auckland. The room was a reasonable size, with average bath room! but is it worth the high prize ? Despite the close proximity to the motorway not much noise was audible in the room

Self

10/10

Exceptional

05 Feb 2025

arielle

Amazing staff. The moment you walk into the hotel, you're greeted with warm and friendly faces. Extremely patient and confortable and clean hotel. The restaurant staff were also fantastic. We enjoyed our stay and would book again!

Leisure Partner

10/10

Exceptional

29 Jan 2025

Georgina

My room was tidy and comfortable, and the staff were really friendly and helpful!

Business Self

4/10

Poor

11 Jan 2025

Rita

They wok us up
To move our car from AV station which wasn’t specified not to park ! It’s not ok at all the treat your guests like that

10/10

Exceptional

31 Dec 2024

Alan

The room was very small but had everything I needed, including the ability to darken the room in the day so I could sleep when it suited me.

10/10

Exceptional

26 Dec 2024

Dave

Great beds

Leisure Family

4/10

Poor

25 Dec 2024

Terry

We generally stay here. We were booked for three nights but unfortunately my wife rested positive for covid after our arrival. We had a choice offered to remain in our room without any services or access to hotel features or leave. We chose to leave and return home, a 7 hour drive. We were asked to remember check out needed to be by 11.00 and it 10.35 despite we had paid for our room until the 26th. Overall a bit disappointing

Leisure Partner

8/10

Excellent

20 Dec 2024

James

Great location

Great location ,easy to find,basic hotel room but all you need for one night stay.staff friendly

Friends_and_family Family

8/10

Excellent

19 Dec 2024

Sachiko

It’s a perfect space for me to relax and recover my energy after overseas trip

Business_and_leisure Self

8/10

Excellent

18 Dec 2024

Greg

😊

8/10

Excellent

18 Dec 2024

Adele

The room had not been stocked with tea bags etc

Business Partner

10/10

Exceptional

14 Dec 2024

Genevieve

It suits my needs, no cutting corners and nothing excessive or wasteful

Leisure Self

10/10

Exceptional

09 Dec 2024

Suzie

Just what you need

Leisure Self

10/10

Exceptional

25 Nov 2024

Francine

Gluten free uncertainty but all else up to standar

I emailed way in advance to clarify the parking situation as we were driving up from Wellington and dietary requirements. Both attempts were unsuccessful for a straight answer and even on the day had to ask staff to explain how the parking worked. Also never got a straight answer about the food. I was told someone would ring me in my room and that didn't happen. I went down for breakfast and was just told there's a gluten free section, didn't anyone know rust. Pleased to see there was a gluten free toaster. I wanted to know if any of the other food like the eggs, bacon, fruit, yoghurt was gluten free, no answer. No one likes gluten free dry wheat biscuits, muesli and plain toast as their only options. On the second day there were oats in the gluten free muesli. Loved the fresh orange juice machine and my partner enjoyed the other offerings. The room was comfortable essentially the bed, I've stayed with ibis around the world and can always expect that same standard. Having to ask about gluten free options is normal but to ask over the phone 2 times before arriving and via email and with no clear answer is disappointing.

Partner

10/10

Exceptional

24 Nov 2024

Charles

Ibis Ellerslie is a good motel, clean and not out-dated

Leisure Self

4/10

Poor

15 Nov 2024

Kayleen

The room and bathroom was extremely small no storage area to put luggage and bathroom essentials in the bathroom. I wouldn’t stay here longer than one night!

Leisure Family

10/10

Exceptional

05 Nov 2024

Julie

The staff were amazing, dinning options, food amazing. Very clean and welcoming. highly recommend to everyone.

Business

8/10

Excellent

05 Nov 2024

David

..

8/10

Excellent

30 Oct 2024

Graeme

The Staff are friendly and Professional, The Hotel is clean and comfortable.
The dining experience was a let down with poorly delivered meals the Angus steak in the burger meal was tough an grisly which was replaced with a dish that was called a Katsu but was simply Crumbed Chicken Schnitzel on long grain rice and didn't resemble a Katsu in any way other than name. again the Staff were fantastic and could not give them enough credit.
I would stay again as it is close to my offices but I will eat elsewhere

Business Self

8/10

Excellent

24 Oct 2024

Grant

Good to stay if on your own

Stayed at the Novatel part of this hotel before (all the facilities are shared) so gave the IBIS a go. Cheaper. Was on my own. smaller rooms, bed very comfortable, clean, usual cheap type coffee & teas & little milks in the bar fridge, no mini bar. Can get room service food, but had dinner & breakfast in Restaurant. Bathroom is one of these pre-made things, a bit like a luxury yacht ensuite would be, completely functional apart from some problem with the hot/cold water in the hand basin tap. Only thing is the step up into the bathroom, on the 3rd time going there I remembered to lift my foot up & not stub my toe! Room quiet, looking towards the Horse Race Course area, not sure about rooms on the main road side. Had a block out pull down curtain, that sort of was OK but sun comes in around the edges. Also had some shade blinds, that need to be slightly shorter so they don’t tangle with things plugged into power outlet (designer error) & also makes bottom of blinds tatty. No power outlet beside bed so hard to charge your phone & have it beside you. Good selection of wine by the glass or bottle at both restaurant or bar (bar area very relaxing), excellent buffet breakfast & enjoyed dinner, perfectly cook fillet steak exactly medium rare as requested. Worse thing are the restaurant seats, base on a sports car angle, the back like a church pew, the base sagging so your ham strings on the frame. The very helpfully got a chair from the bar. Will stay again at IBIS if on my own.

Self

8/10

Excellent

21 Oct 2024

Mark

I stayed in Ibis and felt more like Novotel. The hotel was new and spacious with great restaurants, clean and modern rooms including public facilities. The surrounding suburbs are safe. Highly recommended in regards to costs

Leisure

6/10

Pleasant

20 Oct 2024

Verified traveler

As I looked out of my room window I saw a outside/patio umbrella on the roof.

Leisure Self

10/10

Exceptional

19 Oct 2024

Alex

Nothing further

Business_and_leisure Self

10/10

Exceptional

17 Oct 2024

Jason

Value

Good location , great value

Business

10/10

Exceptional

09 Oct 2024

Grant

All good

Yes all good thanks

Self

10/10

Exceptional

07 Oct 2024

David

Good value stay with excellent restaurant

Business_and_leisure Partner

10/10

Exceptional

30 Sep 2024

Shona

Great option for the price but hate the hallway colours, just shocking. Rooms brilliant, staff awesome but decor a shame

Leisure Partner

8/10

Excellent

29 Sep 2024

Kire

our stay here was very pleasant the counter staff were very helpful only thing i have to mention is our towels were not replaced and our tea and coffee were not replenished.
when i informed your counter staff everything was taken care of ASAP so please pass on our thanks to your staff for making this an awesome place to stay

Regards

Kire Tahere

Leisure Partner

10/10

Exceptional

24 Sep 2024

Cherry

Budget hotel but excellent value for overnight stay when you just need a bed rather than an “experience”. Will visit again!

Leisure Partner

6/10

Pleasant

20 Sep 2024

Darcelle

We had a lovely one night stay at Ibis. We attended a 21st birthday at Elleslie Racecourse so was very convenient.
For one night we paid an appropriate amount for the room we had. It was very small but for one nights stay it was fine, the room was clean but very small. We had a room next to the gym so the only noise we heard was the opening and closing of the gym door. Otherwise a very pleasant stay. The bar was nice as well.

Leisure Partner

8/10

Excellent

05 Sep 2024

David

A very nice hotel to stay,at when a family member was being admitted,to Ascot Hospital

Leisure