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Novotel Auckland Ellerslie
Auckland · New Zealand
72 - 112 Greenlane East, EllerslieView location
8.4/10Excellent1,000 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.2/10 8.2
Location8.8/10 8.8
Neighborhood8.2/10 8.2
Value7.8/10 7.8
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Novotel Auckland Ellerslie
Check in and unwind at Novotel Auckland Ellerslie, your racecourse hotel only 15 minutes' drive from Auckland CBD. Your bright, contemporary room gives you all the space you need to work or relax.
Enjoy access to our fully-equipped fitness centre, stylish bar with big screens, and modern restaurant with indoor and al fresco dining in a tranquil garden.
Novotel Auckland Ellerslie is an ideal hotel option for business travelers, or those wanting to stay away from the busy city center while remaining close to local attractions and amenities.
From Ellerslie, you'll be within a short drive of Auckland City, Eden Park, Mt Smart Stadium, Spark Arena and Auckland Zoo. If you're looking for shopping precincts, the hotel is conveniently located a short drive from both Newmarket and Sylvia Park.
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Auckland is a major city in New Zealand's North Island. Travellers looking for adventure, culture, fun and a vibrant nightlife would be well suited for Auckland. Novotel Auckland Ellerslie Hotel offers a perfect base for your Auckland stay
Located in Auckland (Remuera), Novotel Auckland Ellerslie is within a 10-minute drive of University of Auckland and Sylvia Park Shopping Center. This hotel is 3.1 mi (5 km) from Go Media Stadium and 4.4 mi (7.1 km) from Spark Arena.
Make yourself at home in one of the 147 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 3175 square feet (295 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 100.00 per night
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately NZD 39 per person
- Uncovered self parking fee: NZD 23 per day
- Rollaway bed fee: NZD 60.0 per night
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Chinese (Mandarin)
Indonesian
Nearby attractions
Ascot Hospital
0.2 km / 0.1 mi
Ellerslie Racecourse
0.3 km / 0.2 mi
Ellerslie Events Centre
0.5 km / 0.3 mi
Cornwall Park
1.4 km / 0.8 mi
Remuera Village Shopping Centre
1.4 km / 0.9 mi
ASB Showgrounds
1.8 km / 1.1 mi
Greenlane Clinical Centre
1.9 km / 1.2 mi
One Tree Hill Domain
2.1 km / 1.3 mi
Alexandra Park
2.4 km / 1.5 mi
Westfield Newmarket
3.6 km / 2.2 mi
Mount Eden Park
3.8 km / 2.4 mi
Mount Eden
4.2 km / 2.6 mi
University of Auckland
4.3 km / 2.7 mi
Go Media Stadium
4.3 km / 2.7 mi
Auckland Domain
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 147
- Number of floors (main building): 5
- Single rooms: 67
- Twin rooms: 70
- Double rooms: 67
- Suites: 3
- Triple rooms: 3
- Family rooms
- Accessible rooms: 5
- Connecting rooms
- hotel
- American Express
Show 73 more facilities & services
- MasterCard
- Visa
- City centre
- Bus/Train station
- Airport
- Beach
- Golf course
- Wheelchair-accessible
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Secure parkingExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift access
- Garden
- Terrace
- Bicycle storageExtra charge
- Concierge
- Gym
- Newspapers
- Luggage room
- Dining area: 1
- Clothes dryer
- Electric kettle: 1
- Towels and bed linen
- BarExtra charge
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hallExtra charge
- Air conditioning in Restaurant
- Breakfast room
- Conference room: 8
- Meeting room: 8
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Audio-visual equipment rentalExtra charge
- TV lounge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- Buffet dinnerExtra charge
- À la carte dinnerExtra charge
- Set menu dinnerExtra charge
- Breakfast and dinner
- Special dietary optionsExtra charge
- Vegetarian mealExtra charge
- LGTBIQ friendly
- Deposit on arrivalExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
- Single-Use Plastic Free
- Cash Free
- Sustainable building
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 29 m²DBL.EJ-KG
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Housekeeping
- Electric Kettle: 1
- Tea and coffee making facilities
- Mini fridge
- Fridge
- TV
- Direct dial telephone
Show all 20 amenities
- Hairdryer
- Bathtub: 1
- Bathroom
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
DOUBLE EXECUTIVE KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Room amenities
- Smoke detector
- Housekeeping
- Electric Kettle: 1
- Tea and coffee making facilities
- Mini fridge
- Fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub: 1
- Bathroom
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
QUADRUPLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 29 m²DBL.KG-SU
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
- Wake-up service
- Bathroom
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
Show all 18 amenities
- Safe
- Direct dial telephone
- TV
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Cot on demand
- Toiletries
- Desk
- Housekeeping
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
DOUBLE SUPERIOR KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Room amenities
- Hairdryer
- Wi-fi
- Wake-up service
- Bathroom
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Direct dial telephone
- TV
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Cot on demand
- Toiletries
- Desk
- Housekeeping
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 29 m²JSU.ST
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Bathroom: 1
- Bathtub: 1
- Hairdryer
- TV
- Mini fridge
- Tea and coffee making facilities
- Ironing set
Show all 23 amenities
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Wake-up service
- Cot on demand
- Toiletries
- Desk
- Bathrobes
- Slippers
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Dining Area
- Electric Kettle: 1
Facilities with extra charge
- Minibar
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
JUNIOR SUITE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Individually adjustable heating
- Bathroom: 1
- Bathtub: 1
- Hairdryer
- TV
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Wake-up service
- Cot on demand
- Toiletries
- Desk
- Bathrobes
- Slippers
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Dining Area
- Electric Kettle: 1
Facilities with extra charge
- Minibar
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
DOUBLE Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS SUPERIORDOUBLE • TWO QUEEN BEDS SUPERIOR • 1 Bedroom • 29 m²DBL.2Q-SU
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Hairdryer
Show all 17 amenities
- Bathtub: 1
- Electric Kettle: 1
- Housekeeping
- Smoke detector
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Individually adjustable heating
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Auckland Ellerslie
DOUBLE TWO QUEEN BEDS SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-SU
Room amenities
- Bathroom: 1
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Hairdryer
- Bathtub: 1
- Electric Kettle: 1
- Housekeeping
- Smoke detector
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Individually adjustable heating
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Novotel Auckland Ellerslie
100
reviews shown
Melissa
Convenient location; clean and tidy room.
Anam
Air con lights tv wasn’t working properly had very poor experience totally waste of money.
Sanjay
Good choice for breakfast and excellent coffee.
Katie
Great place to stay with kids after surgery
Cameron
Very comfy bed, fairly quiet amd not much disturbance.
Joy
The bar was well stocked
Cindy
Clean and comfortable
Herald
Staff are helpful, easy check in and out.
Louise
Room was lovely and clean. Staff were friendly. Breakfast buffet had great choices. Lovely stay!!
Dick
The nicest Novotel I’ve ever stayed in. The staff were very
hospitable and accommodating. The breakfast buffet had lots of variety. Nicely manicured outdoor courtyard with seating and tables. Parking can be a bit tight when the hotel is busy. As the hotel is not newly built some amenities like USB charging ports or a smart TV are missing. Sth Metro station right next to hotel makes travelling to downtown fast and convenient. Į
hospitable and accommodating. The breakfast buffet had lots of variety. Nicely manicured outdoor courtyard with seating and tables. Parking can be a bit tight when the hotel is busy. As the hotel is not newly built some amenities like USB charging ports or a smart TV are missing. Sth Metro station right next to hotel makes travelling to downtown fast and convenient. Į
Mathew Allan
Attentive staff.
Padraig
v
emily
Accommodation was very basic and a little dated, however clean and tidy. The staff were amazing, very friendly and helpful.
Peter
Didn't use the dining facilities
Robert
Didint have breakfast
Zaime
Room was very outdated and so was the hotel overall. Reception staff were very cold, not very welcoming at all. The only staff that was friendly and helpful was the kitchen chef (Kanti), and the housekeeping ladies.
Breakfast buffet was pretty ordinary, same things on repeat everyday. Gym was only equiped with a couple of treadmill, not much of a gym.
Breakfast buffet was pretty ordinary, same things on repeat everyday. Gym was only equiped with a couple of treadmill, not much of a gym.
Regan
Really good
Rukhshana
The hotel was great but the parking is a big issue. We stayed for 5 days and the breakfast was the same every morning. A change would be nice and would be great if they have more options.
Ai Chi
Always a good stay at the Novotel. Staff are all super friendly and helpful. Rooms are spacious and clean. Great bathrooms.
Dong-Hyeok
no slippers ?
Rick
The staff was excellent. The room was clean and next door to the Ellerslie race course.
There are some tear and wear spots in the room.
There are some tear and wear spots in the room.
Firoz
Very nice
Jordan
Super friendly and helpful staff, rooms were clean and comfortable. Great for a family of 3 to spend the long weekend in Auckland.
Kerry
Did not have breakfast
Tong
The facilities are a bit outdated.
Maria
The room was not cleaned until staff were called to service the room. There was no reservations for parking and space is limited on first come, first-serve. We had dinner and both the pork belly and burger were dry/tough.
David
Clean room, spacious, amenities top notch
Phillip
Our room was next to elevator could hear it all night, tv channels didn’t work
Tong
The hotel facilities are a little old, especially the bathroom.
Ashwin Deepak
The hotel breakfast was amazing and a great start to each day. Chef Kanti made fresh omelettes for us every morning, always with a warm smile that made the experience even more special. The food was delicious, and the staff were extremely friendly and welcoming. Their hospitality truly stood out and made our stay memorable.
Francois
Room is very outdated and not very well maintained
Quite disappointed
Quite disappointed
Kay
Room was spacious and clean, the bed was real comfy and it was super quiet.
Alexander
Good, clean room, great breakfast.
Jason
Good value / friendly team
Sebo
The room is clean and staff super friendly. The only thing hard to find parking at the hotel, however there is alternative car park might be in 500 m.
Ross
Clean and comfortable room, good food
Reg
Easy access convinient and close to city.
Michael
The staff was very professional and friendly. The hotel is clean and comfortable. Very convenient location. Great place to stay.
Graham
Room was tired. Bottom of bathroom door disintegrating, no lounge chair and TV hanging at an angle. For $219 per night we will not be returning.
CAROL JOAN
Rooms spacious and clean.
Good water pressure and temp in bathroom.
Cosy bar lounge and more formal dining in the restaurant if required
Good water pressure and temp in bathroom.
Cosy bar lounge and more formal dining in the restaurant if required
Jane
Beautiful, spacious room, very good condition. We loved the kingsize bed and top quality linen. The breakfast was really delicious, with great service and huge variety of dishes to choose from. The dining room very spacious and plenty of tables to choose from. No-one made us feel rushed. We loved the 11am check-out. The gym was well equipped and easy to access 24hrs a day.
ryan
Very helpful and friendly staff,the room was clean and tidy and had comfy beds.Very short walk to the local train which was perfect to get to Eden Park.Very happy will stay again.
Sarah-Jane
When we ordered room service the only drink menu we were offered was alcohol tea and coffees. No water, juice or alternative
Samvada
Great hotel and wonderful staff
Neil
Very convenient to stay and uber to the city
Ranjeet
Worst Novotel I have been. Outdated in every aspect. Breakfast was okay so no dramas there. Apart from that it’s a old building probably book ibis and save your money.
Nicole
Was
Charles
Spacious Room , great environment . Very close to the Ascot Private Hospital
Rawson
Perfect for this trip as a mid point stay. With meals, lounge, bar in-house. It’s highly covenvient
Adam Du
Great place to stay
Oceane
Great place
Always great staying at the Novotel. Stayed here 6 or 7 times in the last 2 years. Very friendly helpful staff, great food, clean comfortable rooms. Will be back.
Sim
Will come back again.
Mike
Very comfortable stay! Quiet rooms , very clean and friendly service
simon
it was noisy
Madhusudan
Good breakfast choices !
Rawson
I’ll stay again
Carolyn
Not enough instruction on how to turn on the TV and access the Wifi. Had to walk back down to reception to ask. No coffee making facilities.
Alex
Most things were great - but there was one thing that I really can't stand!!! I was booked for 2 nights, after the first night I had breakfast at the hotel but was locked out from the lift and getting back to my room - the swipe card just didn't work. The reception could not offer any explanation as to why this happened, but simply reactivated the card as if this was normal practice. I've had this several times - even in other hotels, and it is so annoying - STOP DOING THIS NONSENSE - I know this is NOT an accident!
Peter
Great that the checkout out was 11am gave me time to deal with the appointments l had arranged.
Greg
friendly, helpful staff and close to everything - many thanks
Mike
Very friendly and helpful staff
jeffrey
All good
Roberta
Great central part of Akld
Nice efficient staff
Good food and bar
Nice efficient staff
Good food and bar
Megan
Check in staff were friendly and efficient. Room was great, food was fantastic. Will stay again
Alister
Nice corporate hotel. Parking was a little challenging as there was none when we got in late from our event. In saying that, the public parking over the byway was cheaper than what the hotel charged to park in their area
Patricia B
It was disappointing that the Restaurant, Bar and even Room Services closed at 10pm.
Twice during our stay we wanted to meet up with family for a wine or coffee and we could not as everything was closed.
Twice during our stay we wanted to meet up with family for a wine or coffee and we could not as everything was closed.
Allan
.
Daniel
Very Handy location
Lori-Jean
Staff friendly and helpful. Restaurant assisted with food allergy request for the kids.
Room needs some love, hook missing on the back of the bathroom door.
Great location, easy access in and out. Will be back
Room needs some love, hook missing on the back of the bathroom door.
Great location, easy access in and out. Will be back
Grant
Really enjoyed our stay here, very quiet too.
Toni
Great location with short walk to train station.
Mike
Good location
Robert and Margaret
Excellent staff. Great service
Brett
Nice for short stays, tidy and clean very easy parking
Rory
All goodz
PARDEEP
Clean room, amazing staff
Randall
Staff are friendly and helpful. Good buffet breakfast was included.
Sue
Shower over bath.Hard for older people to get in and out.
Fruit flies on fruit at breakfast.Scrambled eggs cold.Dinner average for price.
Fruit flies on fruit at breakfast.Scrambled eggs cold.Dinner average for price.
Anna
Easy access with good parking. Friendly and helpful staff. Great dining in options. Breakfast buffet to die for. The room was clean and stylish. However the bathroom was a little dated but some good mobility options.
les
ROOM WAS CLEAN AND FACILITIES WERE CLEAN AND WELL PRESENTED
les
Staff friendly, helpful and just goid kiwi hosts
Bernard
super staff and facilities
Olivia
Great location, handy to public transport. Clean tidy hotel.
Claire
Novotel Greenlane experience
Front of house staff friendly & helpful
Bar staff on Thursday particularly friendly & helpful
Disappointed with limited food available for room service
Bar staff on Thursday particularly friendly & helpful
Disappointed with limited food available for room service
Dominic
The hotel was convenient only 10 minute drive off peak from CBD.
Nicola
Very convnient. Comfy beds, friendly staff.
Anaz
Was perfect for my two girls me and my partner best sleep weve had or our trip to Auckland
Yu-Chen
10 nights here.
Good:
1. Dining options and Woolworth nearby
2. Buffet breakfast has plentiful of choices.
3. I rang ahead and requested a room on the higher floor and away from noises. We were located on the top/5th floor toward the end of the corridor. Love it
4. Daily housekeeping are on time and good
5. I did ask a ceiling down light to be looked at as it was not going. The front reception young island boy came up had a look and promised to get repair/maintenance to look at but it was never done.
6. The 2x beds are very comfortable and the big glass window to look at One Tree Hill and amazing sunset just wonderful.
7. We will book again to stay in the future.
Good:
1. Dining options and Woolworth nearby
2. Buffet breakfast has plentiful of choices.
3. I rang ahead and requested a room on the higher floor and away from noises. We were located on the top/5th floor toward the end of the corridor. Love it
4. Daily housekeeping are on time and good
5. I did ask a ceiling down light to be looked at as it was not going. The front reception young island boy came up had a look and promised to get repair/maintenance to look at but it was never done.
6. The 2x beds are very comfortable and the big glass window to look at One Tree Hill and amazing sunset just wonderful.
7. We will book again to stay in the future.
Wendy
Stayed at the Novotel and it was perfect - great facility. The signage is not great though - so be brave and approach the front door.....which you will think is the IBIS.
Andrea
Staff were really great, very friendly & helpful
Amarjit
Very good
Kiri
I can not rate the management of this complex enough. So accomodating and helpful.
Michelle
We enjoyed our one night stay
Katie
Staff were lovely
Ana
The staff were amazing very kind and helpful and friendly
Grant
Better than expected
Friendly quick reception & check in, good bar food & good servings of wine & I like the atmosphere in the house bar area. The only let down was the sewerage smell in bathroom but mostly managed to air that out when we went out for awhile. Suspect floor over flow drain needs to be sluced out with a reasonable volume of water & something like bleach based toilet cleaner. The Bed was really comfortable & it was a good nights sleep. The breakfast buffet is excellent.I guess one day this hotel will have both lifts working, is the right hand one still under maintenance from when I was there 2 years ago? But would I stay there again? Definite Yes.
Gurpreet
Bad place to stay
Stephen
Hotel is average and facilities average. Food is OK, area is not so good
Raewyn
1 elevator out of order
No mini bar
Only 2 bath towels
One and a half hours for a main course and after a half hour wait for the desert menu we left the restaurant.
The meal was overpriced therefore we chose not to have breakfast there and probably won't stay at Novatel again
Service at the main entrance was good and prompt.
No mini bar
Only 2 bath towels
One and a half hours for a main course and after a half hour wait for the desert menu we left the restaurant.
The meal was overpriced therefore we chose not to have breakfast there and probably won't stay at Novatel again
Service at the main entrance was good and prompt.
Kerry
Lovely place to stay very friendly staff look forward to next time
Location & surroundings
Novotel Auckland Ellerslie
72 - 112 Greenlane East, Ellerslie, Auckland, New Zealand
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Novotel Auckland Ellerslie
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