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Herisau Swiss Quality Hotel

Berne · Switzerland

bahnhofstrasse 14View location

9.0/10Excellent182 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities8.6/108.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Herisau Swiss Quality Hotel

Set in a prime location of Herisau, Herisau Swiss Quality Hotel puts everything the city has to offer just outside your doorstep. The property offers guests a range of services and amenities designed to provide comfort and convenience.

Take advantage of the property's free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, wheelchair accessible, facilities for disabled guests. Complimentary tea, towels, wooden/parqueted flooring, complimentary instant coffee, flat screen television can be found in selected guestrooms.

To enhance guests' stay, the property offers recreational facilities such as boats, bowling alley, dart board, hiking trails, mini golf course. Herisau Swiss Quality Hotel combines warm hospitality with a lovely ambiance to make your stay in Herisau unforgettable.

Read more about this hotelShow less

Located in Herisau, Herisau Swiss Quality Hotel is a 1-minute drive from St. James Way and 6 minutes from Kybunpark. This hotel is 3.5 mi (5.7 km) from Freizeit Santispark and 4.4 mi (7 km) from Walter Zoo.

Make yourself at home in one of the 33 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 6:00 AM - 11:00 AM
    • Saturday - Sunday: 7:00 AM - 11:00 AM
    • Monday - Friday: 3:00 PM - 6:00 PM
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Check-in on Sunday is by advance appointment only.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: CHF 20 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

St. James Way 0.4 km / 0.2 mi
Kybunpark 3.8 km / 2.4 mi
Freizeit Santispark 5.7 km / 3.5 mi
Walter Zoo 7 km / 4.4 mi
Appenzell Folklore Museum Stein 8.8 km / 5.5 mi
Appenzeller Brauchtumsmuseum 10.1 km / 6.3 mi
Schwaegalp Demonstration Dairy 10.2 km / 6.3 mi
Irrgarten 10.5 km / 6.5 mi
Red Square 10.7 km / 6.7 mi
Textile Museum 10.9 km / 6.8 mi
University of St. Gallen 11.2 km / 7 mi
Abbey of St. Gall 11.3 km / 7 mi
Schoggi Land 11.3 km / 7 mi
Theater St. Gallen 11.4 km / 7.1 mi
St. Gallen Trade Fair 11.4 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 33
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Bar
  • Restaurant
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 16 m²SGL.ST
    SINGLE STANDARDPhoto unavailable7 photos

    Herisau Swiss Quality Hotel

    SINGLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HONEYMOONDOUBLE • HONEYMOONDBL.HM

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    DOUBLE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Herisau Swiss Quality Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 24 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable6 photos

    Herisau Swiss Quality Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Herisau Swiss Quality Hotel

9.0
Excellent
182 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
50 reviews shown
10/10
Exceptional
02 Sep 2025
REGINA
Very helpful staff
10/10
Exceptional
14 Jul 2025
Steven
Really good visit and easy travel to St Gallen stadium
10/10
Exceptional
13 Apr 2025
Ed
Amazing
10/10
Exceptional
25 Aug 2024
Elena
Overall it was really good, we loved the breakfast a lot
Leisure Family_with_children
10/10
Exceptional
21 May 2024
Carolyn
Beautiful location in a nice quit village. Great breakfast!
8/10
Excellent
17 Aug 2023
Leah
They accommodated our late check-in with detailed photos and instructions and we felt like we had what we needed for a good nights rest. Only thing missing was a fan or some way to move the warm air through the room.
Thank you for the cozy room! :)
Leisure Partner
10/10
Exceptional
01 Jul 2023
Nicola

Great hotel

Comfortable, convenient hotel with lovely staff.
Business
10/10
Exceptional
19 Mar 2023
a

Amazing!

Our stay at herisua was amazing. Super friendly and great customer service. Fantastic location and close to shops, buses and trains. I could not fault any of it.
Thank you
Friends_and_family Friends
10/10
Exceptional
11 May 2022
tatsuya
Quick business trip but superb room
Business
10/10
Exceptional
29 Sep 2021
Werner

Wonder in prealpvillage

Surprisingly cosy and friendly. Good food.
Partner
8/10
Excellent
10 May 2021
Christiaan

Nice rooms bad food

The rooms are nice and modern and very clean and comfortable. The staff in friendly and very helpful. But I was not happy that the restaurant was closed because they used to serve very good food, but the food they have now is not nice and the fact that you have to eat in your room sucks. There is no reason why they could not have the terrasse open so we can eat outside. I hope they change this before our next visit.
Business
10/10
Exceptional
10 Oct 2020
Hans Juerg

Weekend in Herisau

Great stay, very comfortable place, great location in the center of Herisau, also close to St. Gallen.
Friends_and_family Family
10/10
Exceptional
16 Sep 2019
Grace

Nice stay

We had a very nice stay. The check-in was a little confusing, as we arrived after the front desk had closed, but the restaurant staff was very friendly and helped us find our room. The room was very big, and very comfortable. It was nice having. Kitchenette in the room, as we had two small children. The bed was very comfortable, and the restaurant served a nice Swiss breakfast in the morning. Would definitely recommend this hotel for anyone traveling through Herisau.
Family
10/10
Exceptional
14 Nov 2018
Nicola

Comfortable hotel

Great hotel. Always clean and comfortable.
Staff are friendly and helpful.
Rooms are a little warm
10/10
Exceptional
01 Sep 2018
Verified traveler

Good choice

Great accommodations. Great staff
8/10
Excellent
24 May 2018
Andy

Comfortable and clean and reliable staff

Great hotel & restaurant, good location can't fault it.
10/10
Exceptional
29 Jun 2017
Verified traveler

Excellent staff

Very caring service
8/10
Excellent
20 Feb 2026
Verica
Sauberes Zimmer und feines Frühstück
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Fikret
Stanza e colazione ottime
Business Self
8/10
Excellent
12 Dec 2025
Yvonne
Das Personal war sehr freundlich, das Zimmer sauber und ordentlich gepflegt
Business
8/10
Excellent
02 Nov 2025
Bea
Die Betten sind durchgelegen. Müsste man mal anschauen. Sonst war alles tiptop
Leisure Friends
10/10
Exceptional
30 Oct 2025
Marianne
Bel accueil, bienvenue situé, bonne literie, petit déjeuner excellent, personnel très gentil.
Friends_and_family Family
8/10
Excellent
05 Oct 2025
Michael
Hervorragend
Friends_and_family Family
8/10
Excellent
03 Jun 2025
Werner
Hotel ist ok, check-in unpersönlich, Anleitung zum Check-in musste man vorher runterladen oder ausdrucken was ich beides nicht hatte. Es war sehr schwer dann online zu gehen, da die Schweiz nicht EU Land ist und die Mobilfunkanbieter es nicht abdecken. Keine hotspots weit und breit. Check-in hat mich so über eine Stunde gekostet.
Business Self
8/10
Excellent
10 Apr 2025
Klaus
Alles war wunderbar und gut;)
10/10
Exceptional
26 Aug 2024
Anita
Ich werde es sehr weiterempfehlen und ich gehe nächstes Jahr sicher wieder.
Das einzige was mich gestört hat...um 22.30 Uhr das gepolter und geschepper unter unserem Fenster von einem kleinen Laster. Konnten daher lange nicht einschlafen.
Friends_and_family Family
8/10
Excellent
22 Apr 2024
Christa
Wir waren sehr zufrieden
Leisure Partner
8/10
Excellent
26 Nov 2023
Michael
Alles in Ordnung
10/10
Exceptional
12 Oct 2023
Thomas
Alles tip Top.
Business Self
10/10
Exceptional
19 Sep 2023
Patricia
Super propre petit déjeuner impeccable je recommande
Leisure Self
8/10
Excellent
18 Sep 2023
Josef
Freundliches uns hilfsbereites Personal, Frühstück war reichhaltig und sehr gut.
Leisure Family
8/10
Excellent
22 Apr 2023
laurent

Tres bon sejour

Emplacement central
Excellent rapport qualité prix
Personnel accueillant
Business
8/10
Excellent
24 Oct 2022
Peter

Angenehmes Hotel, mit zentraler Lage.

Das Hotel liegt zentral, mit einem guten Preis / Leistungs - Verhältnis-
Friends_and_family Friends
6/10
Pleasant
09 Oct 2022
dunja
frühstück super, kaffee leider nicht so.
preis für den hund viiiiel zu hoch!
Leisure Family_with_children
8/10
Excellent
18 Jun 2022
Florian

Service TOP

Grosse Zimmer, Dusche gewöhnungsbedürftig, ansonsten ist die Qualitöt und Service vom Personal besonders hervorzuheben!
Business
10/10
Exceptional
08 Apr 2022
Andrey
Super Hotel!
Business
10/10
Exceptional
08 Nov 2021
Melanie
Ein sehr schönes Badezimmer und sauber.
Ein grosses schönes Schlafzimmer und ruhig.
Es war alles sauber.
Leisure Family_with_children
10/10
Exceptional
04 Sep 2021
Catherine
Sehr flexibel - spätes Check-In war kein Problem
Business Self
6/10
Pleasant
24 Jul 2021
Stefan

Überfordertes / umprofessionelles Personal

Zimmer war gut. Service im Restaurant (Abendessen und Frühstück) liess zu Wünschen übrig. Zuviele Lehrlinge am Werk, welche mehr oder weniger unbeaufsichtigt \"wirken\". Beispiel: Wir haben 5dl offenen Rotwein bestellt. Gekommen ist ein ca. 3,5 dl gefüllter Weinbehälter und den Rest wollte der Kellner dazugiessen?? Bei einem Abendessen fehlte eine Zutat und beim Anderen kam der Toast kalt... usw....
Partner
10/10
Exceptional
14 Jun 2021
Verified traveler
Hervorragende Unterkunft
Business Self
10/10
Exceptional
23 Sep 2020
Jean-Louis

Bon point de départ pour visiter la région.

Cet hôtel offre toutes les conditions nécessaires à un séjour agréable professionnel ou touristique, car il se situe dans une région riche en perspective de visites diverses. L’hôtel est très confortable, offre un buffet de petit déjeuner riche et très bon. Les chambres sont plus qu’à la hauteur.
Partner
8/10
Excellent
10 Sep 2020
Adriano

Tutto bene

Albergo comodo, posteggio, camera grande, personale molto cordiale
Business
10/10
Exceptional
23 Aug 2020
Stephan

Ausgezeichneter Aufenthalt

Ausgezeichnter Aufenthalt. Von der Reception über die Sauberkeit zur Ausstattung passt alles.
Business
10/10
Exceptional
13 Aug 2020
Jacques

Agréable et bien situé pour rayonner dans la regio

Arrivée à l’hôtel selon le message et les opérations à faire. Prise de la clé avec le code, véhicule au garage. Tip, Top.
Déjeuner agréable mais pas très diversifié.
Friends_and_family Friends
8/10
Excellent
30 Jul 2020
Christiaan

Super

Super service. Very happy with the hotel. The food in the restaurant is excellent.
Business
8/10
Excellent
27 Jul 2020
Giannicola
Zum weiter Empfehlen! Gerne wieder
Business
10/10
Exceptional
20 Feb 2020
Stephan

Einfach grandios

Absolutes super Hotel, ist zwar häufig ausgebucht, aber wer ein Zimmer erwischt kann sich glücklich schätzen.
Das Fitness ist oberklasse und das Essen ist super lecker.
Die nähe zum Kunden wertet das ganze nochmal auf, da kein Fahrzeug benötigt wird.
Business
10/10
Exceptional
24 Nov 2019
Marc
Super adresse
Friends_and_family Family
10/10
Exceptional
04 Nov 2019
Verified traveler
Modern, großzügige Zimmer, freundlich, hell , sauber
Friends_and_family Family
8/10
Excellent
26 Sep 2019
Kunio

サービスや施設は安定しているビジネスホテルのイメージ

朝食はコンチネンタルブレックファースト。仕事でよく利用しています。。ヘリザウの駅から徒歩10分ほど。平日夜11時以降と日曜日は受付がいないので、キーボックスを利用して鍵を受け取りホテルに入ります。徒歩5分ほどでCO-OPがあります。

Location & surroundings

Herisau Swiss Quality Hotel
bahnhofstrasse 14, Herisau, Switzerland

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Herisau Swiss Quality Hotel

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