Name: Sandcastle Inn
Address: 1402 Butler Avenue, Asheville, 31328, US

10/10

Exceptional

06 Aug 2026

Robert

Very clean, quiet, and comfortable

8/10

Excellent

04 Aug 2026

Justin

Good

6/10

Pleasant

31 Jul 2026

Teresa

I chose this hotel while searching on the trivago site & was sent to hotels.com to book the room. The trivago listing showed that this motel had breakfast which was one reason I chose it as well as the pool. There was no breakfast & the pool was clean & great but their dumpsters were located behind the pool so when the wind blew all you could smell was garbage. The staff was great & room was clean. Our stay was during the week so parking was plentiful. We did enjoy our stay.

10/10

Exceptional

26 Jul 2026

Tiffany

Close walk to the beach

Family_with_children

10/10

Exceptional

25 Jul 2026

Rhonda

Hotel was clean, loved the location and the staff was amazing. We will definitely be staying there in the future.

4/10

Poor

24 Jul 2026

Alisa

Parking was horrible!! They blocked off one end so you couldn't go through. You had to try and turn around if there were no available parking spaces. In which, the area was too small to make a safe turn around, without bumping into another vehicle.

2/10

Poor

19 Jul 2026

Clinton

DO NOT stay at the Sandcastle Inn on Tybee
filthy
run down
bugs

Friends_and_family Friends

6/10

Pleasant

19 Jul 2026

kyle

WiFi was very spotty and useless most of the time

Partner

6/10

Pleasant

16 Jul 2026

John

Older property, close to beach, tight parking, exterior needs upgrading, room was OK fair value for the $

Self

10/10

Exceptional

15 Jul 2026

Sharon

The outdoor pool needs a little tlc at the end of the day
Thats where a lot of the families were

Family_with_children

6/10

Pleasant

13 Jul 2026

Byron

THE STAFF WAS GREAT REALLY NICE PEOPLE AND INFORMATION WAS GIVEN WITHOUT EVEN HAVING TO ASK. THE POOL WAS GOOD, NEEDS A LITTLE SHADED AREA BUT NICE. THE ROOMS ARE GOOD. THE BATHROOM WAS FINE JUST THE TOILET WAS SUOER CLOSE TO THE WALL AND DOOR. VERY SMALL. FELT A BIT SMOTHERED

Partner

8/10

Excellent

08 Jul 2026

Brenda

Clean room, comfortable bed, A/C worked great and clean pool. Parking was hard to get in and out of spaces due to small parking lot and more than a few spaces were marked off with large cones as not useable. My grandchildren and I only stayed one night after a long day at the beach, so it served our purpose and close to Lighthouse Pizza we picked up and Sunrise Restaurant for breakfast buffet the next morning.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Venkat Nikhil

The room was too sandy, the washroom was dirty as well.
The wifi was very slow.

Partner

2/10

Poor

04 Jul 2026

Thao

I accidentally booked a smoking room; the unpleasant smell of cigarettes and sewage kept me up all night, forcing me to check out the next morning despite having booked a two-night stay.

Partner

8/10

Excellent

27 Jun 2026

Barbara

We had to take our dirty towels to the front office and exchange them every single day We were told they were suppose to clean rooms every day. However we never had our room cleaned our entire 5 days there The hotel was great other than that

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Jessica

Had the best time. Love this little hotel. Very retro vibe but clean. Would recommend bringing some over the door hooks and or a drying rack. Also hangers. No hooks in the room for towels and or wet suits. Staff is very friendly and so were the other families staying. Safe location and walking distance to anything you could want on the island. Love the pool area and super easy/ fast walk to the beach. We will be back. Thank you for a wonderful experience! Good value for the money.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Kim

The rooms were clean and well equipped. The staff was very nice and helpful. We were able to rent beach chairs, which was an awesome bonus. The property is retro and as advertised. Not fancy and could use some upgrades, but perfect for a budget friendly beach getaway. Great location.

Friends

4/10

Poor

10 Jun 2026

Christine

The stay started out well enough, our room was ready when we arrived and there was parking available. A quick review of the room was okay except of the mold on the caulking in the bathroom and peeling paint on the bathroom door. Later that evening we found that the bathroom sink drained very slowly - like hours. The first day we went to the beach most of the day (quick walk which was nice) and came back with no room service. Didn't make a big deal about it, got some towels and went on with our evening. The next day when we came back and our room wasn't touched again my friend went to discuss with the office. She was told that she should have complained the first day but they would be sure to get our room the next day. Our room now had 3 days worth of towels and sand from the beach. On the 3rd day we came back early (like 3ish) and our room still had not been touched. I went to the office and they said we were to get a \"Full Service\" but they had to get to the rooms with new reservations first. We went to dinner and come back to a room where we had new towels (old towels removed) and the bathroom had been cleaned and the floors mopped (although sand was still visible). The sheets had NOT been changed or the beds remade - so much for their \"FULL SERVICE\". I would not stay again.

Friends

8/10

Excellent

04 Jun 2026

Jesse

The hotel room was fantastically clean. It was a quiet stay. The room was not as outdated as some. Our room did have some broken features, and there was next to no water pressure. It was a fair trade-off for a great price and a great location. I would stay here again.

Partner

8/10

Excellent

04 Jun 2026

Caleb

We really enjoyed our stay at the Sand Castle. The pool was salt water and very clean. The walk to the beach was short. The location was excellent and in reach of many restaurants and shopping locations. The beds were okay but could use an upgrade. For the price compared to others we really enjoyed our stay.

Family_with_children

2/10

Poor

01 Jun 2026

Alexandria

This place may have been one of the more heinous places I have ever stayed. Upon opening the door to the room, mold every where, a dead cockroach right by the bed, numerous live cockroaches strolling around, nothing at all had been cleaned and they had the audacity to ask for tips for housekeeping. Thankfully I always bring towels of my own because theirs were covered in hairs, I had to use their towels as rugs as to not collect cockroaches on my toes. This stay ought to be refunded.

Family_with_children

10/10

Exceptional

31 May 2026

Cristian

It’s always a fun place

Family_with_children

8/10

Excellent

29 May 2026

Melissa

The room was very clean, staff was very friendly and proficient. Its not a luxury inn, it provides a place to sleep and shower. It needs a little maintenance like shower needed some caulking & sink surface was worn & chipped. Other than that, it was a good place to stay, 3 min walk to the ocean.

Friends_and_family Family

8/10

Excellent

28 May 2026

Teresa

Parking is very tight fitting. Ice maker for back rooms doesn’t work have go to front of building to get ice. Toilet made loud running sound when other rooms used theirs. But was close to Shops and Beach. Would stay again. Just needs a little attention to some things.

Friends

10/10

Exceptional

27 May 2026

Rhonda

Very good price. 3 minute walk to the beach. Quiet. Clean. Great staff.

Friends

2/10

Poor

26 May 2026

Tiffany

Property had mold everywhere in the bathroom.

Family_with_children

8/10

Excellent

25 May 2026

austin

Nice and close to the beach

10/10

Exceptional

22 May 2026

Robert

It was one of the best hotels in the area that's for sure!!! Centrally located with everything around it, the sting ray across the street the tryler park restaurant nextdoor and the breakfast club at the end of the block were great but everything is right around it with in a few minute walk. Don't forget Jason at the daiquiri bar which was amazing too. Also can't forget Halo at the Pier 16 restaurant what a meal and great service. The beach is literally right behind the hotel less than 10 minutes to a perfect spot. The Hotel was nice very retro needed a little work but we all do lmao, the pool was great especially being open until 10 so you could do some night swimming and our room was great the bed was comfortable, they gave us enough pillows which I'm always concerned about, the shower was odd and took some getting used too. Overall it was a great stay and I recommend it to anyone.

Partner

6/10

Pleasant

11 May 2026

Kevin

AC unit either stayed on endlessly in Cool mode or barely stayed on at all in Eco mode, so I was either kept awake most the night due to kinda loud fan, or the unit got too warm and stuffy, even as I set temp to 73 and it wasn’t even that warm overnight any night. Kinda wish I could just opened a window.

Self

10/10

Exceptional

11 May 2026

Louis

close to beach

Partner

6/10

Pleasant

26 Apr 2026

Chris

Very dated and not enough parking

Friends_and_family Family

4/10

Poor

26 Apr 2026

Otis

Room hardly had any water pressure. There was a big gap under the door and bugs were getting in. Reported it, but nothing was done.

Partner

10/10

Exceptional

17 Apr 2026

Lynnette

Love the down to earth friendly staff. They treat you like family.

Family

10/10

Exceptional

16 Apr 2026

Molly

Parking lot was easy and all door close to it

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Deborah

Could use some remodeling, but besises that everything was good.

Partner

6/10

Pleasant

16 Apr 2026

Kim

Pro's: okay price compaired to nearby competitors, location was nice and close to the beach without needing to cross a mainroad, staff were friendly and parking lot felt safe, had a microwave and fridge, room smelled okay, was across the street from a cute dog friendly restaurant <3

Potential areas of improvement: AC unit kept shutting off and the room got hot overnight, bathrooms are incredibly small- may want to be cautious if traveling with burly gentlemen

Pet

6/10

Pleasant

16 Apr 2026

Shelley

The beds were comfortable the sheets seem to be clean, but the room was very abused and used outdated.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Christopher

Someone hit my car there didn’t notice it till I got home

Family_with_children

4/10

Poor

15 Apr 2026

Nipont

Dirty room,sink is not drained,air conditioning is loud

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Crystal

We always stay here when we travel to Tybee. We have tried the other hotel behind Tybee (Hotel Tybee) and we prefer Sandcastle Inn much more. It’s an older hotel as they all are there but it is clean and the staff is top notch. They don’t have an elevator so if you require one definitely ask for handicap accessible room. It’s about a 3 min walk to the beach and it’s very conveniently located walking distance to Tybrisa street. They have an outdoor pool that is well kept as well.

Family_with_children

8/10

Excellent

13 Apr 2026

Marsha

Everything was good, no issues at all.

Family

4/10

Poor

11 Apr 2026

Amber

Parking was tight. Very out of date. It felt like it was straight out of a 60s mobile home. Very unimpressive. Balcony felt like it was going to fall off the building. Other guests were riff raff. They were miserably loud and obnoxious. No peace and quiet. Room was very drafty. We had to listen to the wind whistling through the windows and doors. Definitely wouldn’t stay again.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Brittany

Clean room

2/10

Poor

09 Apr 2026

Verified traveler

Horrible rooms (yes rooms) our first room clearly didnt get clean before we stayed there and our second room seemed like it was just cleaned to shut us up.

Partner

10/10

Exceptional

05 Apr 2026

Joe

Was very clean!

10/10

Exceptional

05 Apr 2026

Sanwayee

Nice stay

Friends

8/10

Excellent

04 Apr 2026

Patricia

There is only 1 car per room allowed and the girl at the front desk had no idea where we could park our 2nd vehicle. I feel like she should have been able to direct us to other parking. The hotel is a little aged but the location is great. A 2 minute walk to the beach and restaurants. Air conditioning was a little loud. Bed was comfortable. I would stay here again

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Robert

Internet poor.
Parking spaces extremely narrow. Certainly not standard width.
Interior room lghting poor. Either off or extremely bright and harsh.
Barhroom exhaust fan makes hideous noise.
Toilet does not flush easily.
Massively bright pole lights shining directly at window.
Blackout curtain not wide enough to block light.
Microwave must have been 30 years old.

Self

10/10

Exceptional

22 Mar 2026

Amanda

Clean beautiful room big bed fluffy bedding. Quite nice indeed. Friendly staff who treated us so kindly and accommodated our need for a late check in. We were able to have ease of access to all the things near by. Park you car for the weekend in the hotels lot and walk it's no more three blocks either direction to find things to do and food to eat. The local famous breakfast club is right beside this hotel. It's amazing. We loved everything about our stay and will be back soon.

Partner

10/10

Exceptional

18 Mar 2026

Emily

First and foremost, the front office staff is absolutely amazing! Pleasant and happy with a smile every time I saw them. Thanks, ladies!
As for the room, it was super clean and fresh, including the floors, the fridge and microwave. Hot water with good pressure in the shower. Bed was comfy. and best of all, a super short walk to the beach! This is my new favorite place. Thank you Sandcastle! See you guys next week.

Self

8/10

Excellent

17 Mar 2026

Tyler

Only thing I didn't like the WiFi always was lagging but other than that it was great

Partner

10/10

Exceptional

14 Mar 2026

STACEY

Everything was great, the staff was super friendly and the room was so cute.

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

Joel

Kind staff, great location overall and very easy access in and out.

Partner

2/10

Poor

11 Mar 2026

Brianna

The rooms wasn’t clean I didn’t even want to take a shower because of how disgusting it was but the staff was pretty nice

Friends

10/10

Exceptional

11 Mar 2026

Karen

Clean room great staff great location

Self

2/10

Poor

11 Mar 2026

Jeahyun

It was super musty and air quality was bad

2/10

Poor

10 Mar 2026

Taylar

This place was absolutely disgusting, and a health hazard. Immediately upon arrival, we discovered the toilet did not work at all. The area behind the toilet was disgusting, there were cords hanging out everywhere and metal furniture rusting and peeling in places that could easily cut you when you walk by. My two year old was absolutely disgusting after 10 minutes of being in this room. His feet were black with grime, his legs were turning brown, our shoes and clothes got covered in grime. There was dried pee, broken handles with screws hanging out, nasty spots on the blankets. It was horrible. The parking was terrible.
We were not the only customers who got there and immediately checked out for a refund. We drove 5 hours to get there, and because they took so long to resolve the situation there were no other rooms available anywhere and we had to drive back home the same night.
Thankfully, the lady working the front desk was extremely accommodating and helpful. She was the only positive in our experience.
Do yourself a favor, and don’t stay here. It was nasty. I have no idea why they have 7.2 stars on Travelocity, especially when I looked past the first few reviews they were all as bad, or worse than mine.

Family_with_children

8/10

Excellent

26 Feb 2026

Kathryn

The hotel is located close to the beach and the pool is clean and nice. The staff was helpful and courteous. The room is dated.

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Stephanie

Staff were friendly and flexible, location was great and ease of booking was on point. They gave us a recommendation for getting around the island and some good restaurants. Worth the value for your stay on Tybee Island, GA!

Friends

2/10

Poor

15 Feb 2026

Tina

The toilet didn’t work am instead of giving us a different room we were given the run around for over 2 hours. The rooms aren’t n anything like the picture posted. The bed is hard a crap and absolutely no water pressure. The employees and owner don’t care about customers. I wouldn’t stay here again.

Leisure Partner

10/10

Exceptional

11 Feb 2026

Jessica

Good

6/10

Pleasant

17 Jan 2026

Gregory

The staff was very courteous and welcoming, so that was very much appreciated. The room itself was just OK. The flooring was nice, and the beds were comfortable. I know you get what you pay for, but the bathroom looked like it was original to the property built decades ago. It is in serious need of renovation. The ceiling above the sink was open, showing decades-old piping and crud.

Leisure Self

10/10

Exceptional

09 Jan 2026

Robert

Quiet stay despite close proximity to local restaurants and shopping. Staff was very friendly and helpful.

Leisure Partner

6/10

Pleasant

28 Dec 2025

Amy

Its old and dated. It is clean. No breakfast. Staff was friendly. Not handicap accessible.

Leisure Family

2/10

Poor

28 Nov 2025

Raymond

Horrible

Leisure Family

10/10

Exceptional

23 Nov 2025

LLOYD

yes and yes

Partner

8/10

Excellent

16 Nov 2025

Steven

Our first room wasn't as good as we expected, the desk clerk gave us choices of better rooms to move into and apologized. She requested maintenance to take care of it. All staff were friendly and helpful. We stay here yearly. Nice place and location.

Partner

10/10

Exceptional

16 Nov 2025

Kenneth

room was ad advertised

Self

4/10

Poor

09 Nov 2025

Kristy

The refrigerator was so loud we could barely sleep!

8/10

Excellent

04 Nov 2025

Judith

Basic but seems popular. Nice staff if needed. Parking right outside room but could be noisy if you’re on ground room. Room comfortable as were the beds. Amenities fridge/micro etc. hot water. pool was not heated & small but in Nov was in shade but chairs were in sun but I was allowed to use their sister hotels heated pool. Close to beach & shops. Price ok for what we got but no breakfast there. Would use again though

6/10

Pleasant

14 Oct 2025

Rosalyn

Was not clean

Leisure Family

10/10

Exceptional

13 Oct 2025

AMY

This is our go-to. Is it perfect? No. Is it cheap? Yep. We have a room to sleep in and shower in. Thats it. Nothing fancy

Leisure Partner

6/10

Pleasant

12 Oct 2025

Alexx

Staff was extremely helpful. The location of this building makes it easy to walk to most places. However a non smoking room needs to not smell like smoke. Also the build up on the sink should be addressed before anyone else uses that room. Shower was decent but drained slow.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Mary

Room not cleaned. Dirty sheets, dirty floors

Our room apparently had fresh towels put in and the beds made, but the sheets were dirty, the floor was crunchy and not swept and there was sand in the shower that would have been swept down the drain by the simplest cleaning. We checked in around 8PM so it wasn't a rush job. But there sure was an envelope left asking for a tip!
The front desk lady was nice, the location is good. The hotel is old but seems to be making an effort to update.
Our white bed linens were stained yellow in places and had cigarette burns. The air conditioner worked fine, although it was loud and the shower had hot water.
Overpriced but that's beach hotels.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Susan

Parking and location were great. Hotel was exactly what youd expect for the price. It was clean and sorta updated. Bathrooms could use some work. Staff was prompt and friendly. We were not disappointed.

Leisure Family

8/10

Excellent

11 Oct 2025

Rebecca

Needs some work and a bit more cleaning. Floor wasn’t very clean. Needs some updates

Friends_and_family Friends

8/10

Excellent

08 Oct 2025

Ray

Good overall… nothing fancy but ok for rate.

Leisure Partner

6/10

Pleasant

08 Sep 2025

Osama

Right at the beach

Leisure Partner

8/10

Excellent

02 Sep 2025

Robert

It was centrally located to the beach, shopping & dining

Leisure Partner

6/10

Pleasant

01 Sep 2025

Robert

Close to the beach and restaurants. If you are looking for quiet this isn’t the place. If you are looking to have fun and somewhere to pass out drunk this place will work.

Business Self

4/10

Poor

30 Aug 2025

Kevin

This property was very outdated, the toilet seat was barely on, the toilet was so low to the ground you had to hold onto something to sit down. The baseboard was so old it was coming off. The air conditioners were rusted out and dripping rusty water, ours didnt even cool our room. The bed was a semi thick mattress on a \"rock hard\" slab foundation. The whole time we were in the room, the smell of pot was drifting in through the ac. It was horrible, we WILL NOT go back. It was a typical 2 star MOTEL, very dirty, overpriced!

Leisure Partner

4/10

Poor

19 Aug 2025

Leslie

This hotel is the crapiest hotel we've ever stayed in! This hotel is in a good location! We walked to restaurants and bars and stores!!!

Leisure Family

10/10

Exceptional

12 Aug 2025

khamphay

Older but clean and beach real close

Leisure Family

2/10

Poor

29 Jul 2025

Karl W

They do not clean your room unless you ask.

8/10

Excellent

27 Jul 2025

Alex

This was a great place to just need somewhere to sleep at. Staff was friendly, accommodated early check in, and room was very clean. Only complaint I have is the pool area needs updated pretty bad, it was small. The trash area was right next to it, so it smelled while sitting there. Thankfully we spent majority of the time at the beach.

Leisure Family_with_children

10/10

Exceptional

24 Jul 2025

Dakota

Clean, staff were friendly. Only negative was there was a hole in the floor tile. Was a tripping hazard since it was in the walk way going toward the sink.

Leisure Family_with_children

4/10

Poor

24 Jul 2025

Karen

The rooms did not look as they did on line. The bathroom was gross. The toilet was for a child. I have a knee injury and it was very scary! I wanted to checkout as soon as I saw it.

Leisure Partner

4/10

Poor

22 Jul 2025

Melody

Updates and Cleaning Needed

Check-in went well
And the desk clerk was very accommodating. The rooms, however, were very outdated. The bathroom was in need of some repair and the air conditioning in our second room continually tripped the electric which requires a move to a different room. The bed linens had stains and hair. The walkways and stairs were filthy. We ended up leaving.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Gary

The entire experience was good for us, not the lest of which they allowed us to bring our who was more chilled there than at our home. Everything was in walking distance. A lot to explore and and a lot to enjoy.

Leisure Pet

8/10

Excellent

21 Jul 2025

Takeia

Great location front desk staff was very nice and accommodating. Just a few steps from the beach and a variety of restaurants

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Emily

Air conditioning was not good and keep kicking on and off. Would not cool down the room. Had to go purchase a fan.

2/10

Poor

20 Jul 2025

Olethia

Our stay was terrible from the time we entered for check in until we decided not to stay. The room floors was flooded with water my 19 mos old slip and fell on the wet floor bruising her leg the water sinks service was horrible. No compassion for my 19 mos old

Friends_and_family Family

2/10

Poor

20 Jul 2025

Ricia

I booked to stay at sandcastle inn a month prior to my trip, upon arrival there was an awful smell and after attempting to check in they told me that they had no record of me in the system, they also told me that they had no way to accommodate me. I showed my receipt and proof of purchase and they told me to look for other places to stay. I called Expedia because that’s who I booked through and after Expedia had called them they found out that they had given my room to someone with a similar last name as mine. I was also told they couldn’t refund me due to the manager being absent. I was told that the manager would be there at 8 am the next day. I called the next day and another hotel answered for them and said they wouldn’t be in til 9:30 . We were luckily able to get our refund after a lot of back and forth, however The experience with this hotel was awful.

Leisure

8/10

Excellent

19 Jul 2025

Stephanie

It is definitely an older property that could use some renovations but it was clean and the staff was excellent. There really aren't many hotel options on Tybee so I would say this is one of the better choices. Very loud older AC unit. Excellent location to the beach and restaurants. We normally rent a condo at the North end of the beach, but if you want to be where the action is, I would recommend staying here.

Leisure Family

2/10

Poor

19 Jul 2025

Brittany

It has bed bugs it was digusting worst place I’ve ever stayed

Business_and_leisure

8/10

Excellent

10 Jul 2025

Dana

Beds were clean and comfortable. Location is great! Our room facing the street was quiet.

Leisure Family

4/10

Poor

09 Jul 2025

Agnes

Near the beach

4/10

Poor

07 Jul 2025

Carolanne

First room we got the water was either extremely hot or burn your skin off hot so they moved to stay a couple rooms. The beds were extremely uncomfortable, but for the Location in the price, it was good.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Donna

Quick and easy stay for a night. Clean room and spacious enough.

10/10

Exceptional

06 Jul 2025

Angela

We nice they was friendly.

Friends_and_family Family