Name: Courtyard By Marriott Hilton Head Island
Address: 79 Pope Avenue, Hilton Head Island, 29928, US

10/10

Exceptional

08 Jul 2026

Trent

Great,5 stars

10/10

Exceptional

01 Jul 2026

Mareka

Property is always nice and clean when I visit

Family

10/10

Exceptional

21 Jun 2026

Leonardo

Overall our stay was excellent, the furniture around the pool could use some cleaning.

Partner

8/10

Excellent

13 Jun 2026

Karen

Room was clean, good location. Limited food and went out for breakfast. Limited choices and expensive. On a scale 1 to 10 would give hotel a 7 overall.

Partner

8/10

Excellent

21 May 2026

Verified traveler

1st room we checked in the AC quit working at night. Reported it next day and they sent maintenance to check. Their response... like we didnt know how to use controls..I reset it on wall give it a couple hours to see if it's working. It didn't work all night we said. I waited still 73 she set on 65. Finally I went back to lobby and requested another room. They gave us another room. We lost basically one night with no sleep.. We always stay here but seems like it's getting run down.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Sarah

It was standard. Pool was out of order

8/10

Excellent

15 May 2026

Stephanie

Great location and the room was super clean. It was a great stay!

Partner

10/10

Exceptional

29 Apr 2026

Jenny

There wasn’t breakfast and only one elevator was working.
Room was clean!

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Frederick

Clean and convenient.

8/10

Excellent

09 Apr 2026

Pragnyadutta

Situated at a very good location. Easy access to many other things.

Family_with_children

6/10

Pleasant

31 Mar 2026

Keith

It was just OK. I decided to upgrade myself from one of the other hotels but it didn’t feel like an upgrade. Very expensive breakfast so myself like many others were walking around with our Starbucks cups where most seemed to head off to for breakfast. Pool bar was always closed, same for closed off fire pits etc that you see in the photos. There was one bar of soap in the room. Not even those plastic cups you get so I had to drink from the faucet with my head in the sink. It mostly just felt like a glorified motel 6. Nice looking on the outside, which makes for nice photos for Expedia, but the inside wasn’t any different than your basic motel. You’d get same experience for a hundred less at Spark or Holiday Inn.

6/10

Pleasant

26 Mar 2026

Michael

Breakfast very limited. Free breakfast at Hampton 's much better selection. Prices not reasonable, $2.00 for a banana, orange or apple. For the price of the accomodations, housekeeping should be there every day, not every other day. Will not stay there again.

Partner

8/10

Excellent

22 Mar 2026

Bobby

Everything was clean and comfortable to be what is expected. But there was no complementary breakfast.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Nikki

Clean room. Trolley service to beach was no where to be found. Be prepared to walk to the beach which is about 10 walk (coligny beach).

Friends

10/10

Exceptional

19 Mar 2026

Warren

Great place to stay and the area around the hotel was awesome. Everything was walkable.

10/10

Exceptional

18 Mar 2026

Amy

Very nice property. Very clean. Nice rooftop pool. Convenient to everything and close to the beach.

Friends_and_family Friends

10/10

Exceptional

18 Mar 2026

Paul

Room was clean, staff was helpful, loved the area will stay again.

Partner

10/10

Exceptional

17 Mar 2026

Mary C

Need daily not two day service. Everything else great!

Partner

10/10

Exceptional

11 Mar 2026

Cindy

Clean large room. Everything in great shape. Very quiet. Nice pool area.

10/10

Exceptional

06 Mar 2026

Kelly

Extremely clean!!!! Thank you.

Family

10/10

Exceptional

04 Mar 2026

David

We often find Courtyards are really consistent, in that they’re clean, well located, and reliable.

6/10

Pleasant

25 Feb 2026

Andrea

The electrical outlets for computer hookups including the TV failed to operate all night through our checkout the next morning. There was no one on duty all evening and no one answered the phone.

10/10

Exceptional

22 Feb 2026

olline

Rooms were not wiped thoroughly especially bathroom. Very rough toilet paper.

6/10

Pleasant

17 Feb 2026

Dana

The room was very clean, as well as bathroom. My problem is with the makeup of shower. No closing door, which allows alot of water on floor and also cool air. ! You're taking a hot shower in a cold room! And 1 microwave in the lobby for the hotel is ABSOLUTELY RIDICULOUS!

Partner

8/10

Excellent

15 Feb 2026

Tia

Great location

6/10

Pleasant

01 Feb 2026

Donna

Power outages (breakers needed flipped) two of the three nights we stayed there. Staff suggested we change rooms on the last night at 11:20 pm (no small feat) instead of having someone fix the issue from the previous night’s outage. Staff seemed to know exactly what needed to be done as if it is a regular occurrence. Mattresses were older and very worn/soft. On the positive, the hotel was in a good location and the rooms were very clean. The staff members were friendly.

Partner

10/10

Exceptional

26 Jan 2026

heidi

The room was nice and clean. The staff was friendly. I liked having the coffee downstairs. The bathroom wallpaper was peeling a bit. Also, the design of the shower was very impractical because water got everywhere since it was so open. Great location. Walkable to many things

Leisure Friends

2/10

Poor

25 Jan 2026

Jacqueline

I started off in one room that half of the electrical sockets didn’t work. Water was not hot at all. It was cold. He moved me to a second room the second night the TV had a black line between the TV overall a horrible experience with this hotel, but the staff was very nice.

Leisure Self

2/10

Poor

18 Jan 2026

Dayanara

Very disappointed with Marriott.
The check-in / front desk staff was busy talking when i walked in. A few moments later i was acknowledged and i informed her i was checking in. Check in was ok and i was informed of a $10 per day parking fee,ok... we drove for 5 hour and wanted nothing more then a shower! The shower splashed everywhere to the point i had to throw the towels on the floor! I talk to front desk, who sent \"maintenance \" equipt with a rag and a wrench to fix it! After she fidgited with it and turned the shower head to face the wall. She then preceded to ask if the was ok. Which i replied \"No ma'am we are not able to shower against the wall\"... She looked at the water splashing everywhere , after i adjusted the shower head straight. Then just said \" Ask front desk for extra towel it's supposed to splash, it's an open shower\". She left her rag in the bathroom and left! So i went to the front desk and said the maintenance lady said it is supposed to splash and to ask for towels to throw on the floor... The front desk girl just said ok and got me towels! I guess that was mormal behavior, a normal thing for them??? I stayed there 3 days because i was attending graduation at Parris Island and i do have anothet in April and will most definitely not stay there again.

Business_and_leisure Family

10/10

Exceptional

15 Jan 2026

Scott

Yes

6/10

Pleasant

12 Jan 2026

Dwight

Staff was not nice. Front desk clerk did not know her job. The bartender on the rooftop bar was unpleasant and acted mad that i ordered a drink. I only had one because she was very unfriendly. She had no nametag present..

Leisure Partner

8/10

Excellent

10 Jan 2026

Kendra

Clean rooms.Staff attentive.

Self

10/10

Exceptional

07 Jan 2026

Amruta

Great room and proximity to beach

Leisure Family

6/10

Pleasant

06 Jan 2026

Jennifer

It was a nice place but rooftop bar was closed and it was literally like 7:00, no real food options. Otherwise fine

10/10

Exceptional

04 Jan 2026

Traci

R

8/10

Excellent

02 Jan 2026

Nikhil

room was super clean. we had a great stay. very helpful staff. We enjoyed our stay. the roof top patio had live music. We did not order the breakfast.

Leisure Family

8/10

Excellent

02 Jan 2026

Christine

Very nice location. Walkable to food and the ocean

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Karen

Friendly helpful staff, clean room

10/10

Exceptional

29 Dec 2025

John

10 ⭐️

10/10

Exceptional

28 Dec 2025

Kyoungshin

The hotel room was super clean and located at a great location, 5-min walk from the beach. Parking is just $10.

Leisure Family

10/10

Exceptional

18 Dec 2025

James

Yes it was great

8/10

Excellent

17 Dec 2025

Robert

Clean room and nice location.

Business

10/10

Exceptional

07 Dec 2025

Timothy

Hotel was in great shape and well kept.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Alexandra

Immaculate, comfortable, friendly staff

2/10

Poor

04 Dec 2025

Jimmy

Bedbugs!!

4/10

Poor

23 Nov 2025

Rocky

Staff unfriendly during check in. Staff eating breakfast in the public area. Bathroom in our rooms needs attention; faucets loose, toilet loose, soap dispenser loose. Food served cold in the rooftop bar.
1. It’s a Marriott
2. It’s in Hilton Head Island, SC
The hotel appears as if it was sold off to a competitor and its employees were not trained the Marriott way. Highly disappointed.

Leisure Family

10/10

Exceptional

21 Nov 2025

Patrick

Friendly staff.

4/10

Poor

15 Nov 2025

Jessica

Upon checking in, there was no staff available. The bartender had to track the receptionist/manager down. It appeared she was hiding in the back. We had the same experience checking out. The maintenance man had to locate front desk staff. There were questionable charges on our bill and she was less than helpful and rude.

10/10

Exceptional

11 Nov 2025

Ernesto

The location is great!

Leisure Partner

10/10

Exceptional

10 Nov 2025

Toffy

Poor check-in staff… Marriott always has the worst pillows. Everything else was wonderful.

Partner

10/10

Exceptional

09 Nov 2025

Regina

We didn't eat breakfast there.

Leisure Partner

6/10

Pleasant

08 Nov 2025

Edward

the room had a bacony whick was diry and mold ridden and no door to get out on it.
Parking charge of $10 a night. Charged for a bottle of water and coffee this am.
Too many other places to stay that give you morning coffee and breakfast.
Will not stay again.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Rolf

Friendly accommodating staff. Great location! 5 minute walk to the beach. Surrounded by restaurants and shops! Ample parking!

Partner

10/10

Exceptional

03 Nov 2025

Jenny I

Great custumer service & facilities the room was great, housekeeping staff excellent service really paid attention to details. Highly recommended.

Leisure Self

10/10

Exceptional

29 Oct 2025

Corey

Great staff. Super friendly and helpful

10/10

Exceptional

29 Oct 2025

kimberly Sue

Was very nice place with an awesome rooftop pool and bar with live musician at night who had a great voice. Very close to beach and many restaurants. Was comfortable, clean and staff were helpful. Would be nice to have microwave in room for those who stay more than a couple days. Rooms are smaller but had everything else we needed. No breakfast included and coffee there was very expensive so had to go out for morning coffee. Did have small keurig in room. Overall worth the amount we paid for this place.

Leisure Family

8/10

Excellent

26 Oct 2025

Edward

I prefer a breakfast included in cost of the room

Leisure Partner

10/10

Exceptional

25 Oct 2025

Mauricio

Stay was great!

Leisure Partner

8/10

Excellent

24 Oct 2025

Robert

Area around property is great.

Leisure Partner

10/10

Exceptional

21 Oct 2025

SUSAN

We just got here. So far, so good! Nice staff.

Leisure Partner

8/10

Excellent

21 Oct 2025

sharon

We were disappointed to find that the only coffee available in the lobby was Starbucks at $6 each! However, there was a very nice breakfast place right in feint of the hotel. Music at the rooftop bar on the weekend was veey good.

10/10

Exceptional

19 Oct 2025

Dorothy

Breakfast was not included in the stay

Leisure Family

10/10

Exceptional

13 Oct 2025

rafael

Very relaxing

Leisure Partner

10/10

Exceptional

10 Oct 2025

Tonya

Very clean with nice staff

Leisure Family

8/10

Excellent

05 Oct 2025

Kendall

Good

6/10

Pleasant

02 Oct 2025

Shirley

Our stay at Courtyard Marriott Hilton Head was pleasant. The rooms were ok but out dated but clean need to update coffee makers terrible and cheap. I looked at the reviews before I booked and they were very mixed ! We picked this hotel for the location and got a great deal . I would not pay summer prices I would be very disappointed!!!

Leisure Partner

10/10

Exceptional

27 Sep 2025

David

Super clean, great location. Walk to shops and beautiful beach.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Ilya

The stay was very good 👍

Leisure Family

6/10

Pleasant

26 Sep 2025

Nicole

The rooms were fairly clean until I saw a roach one day. We asked for additional towels at around 9am and did not get them until later on that evening after calling and calling down to the front desk. I ended up having to go down there and the front desk clerk was nowhere to be found until another customer knocked on their office door which was behind the desk. It is located in a convenient area

Leisure Partner

6/10

Pleasant

16 Sep 2025

Kristin

We liked that it was within walking distance of restuarants. Didn't like the check-in process. I am a Marriott Bonvoy member which allows me to check in early. Tried to check in at 3 but was told I couldn't and had to wait until 4. Between 3:15 and 3:45, 3 other guests came in and were allowed to check in

Leisure Family

6/10

Pleasant

12 Sep 2025

Louis

My electric to my. Room412 was terrible went out 5 times. Kept having to go to front desk or call to have them set the breaker. Also 10 dollars a day for a guest at the hotel who paid 850 dollars for a room 4nights plus just got me so mad

Leisure Partner

10/10

Exceptional

10 Sep 2025

Aaron

Nice stay! walkable to restaurants and beach. We have stayed here multiple years for our anniversary. Clean room.

Leisure Partner

2/10

Poor

09 Sep 2025

Jolene

I never stayed at the now Courtyard by Mariott because it changed name in 2024 and I had always stayed at Courtyard by Marriot unbeknown to me the name had changes so I never stayed at Marriot but got to pay $300.00 a night at the Hilton I called the Marriot but told me very rudely it had never changed names ( we found article on internet that it did) so I feel I should be compensated for Marriot charges as I never stayed there I know this whole thing will be swept under rug but to me my vacation was not off to a good start. Thanks

6/10

Pleasant

31 Aug 2025

Le

Decent hotel but nothing special, gets the job done. Modern amenities with property in okay shape. Note they charge $10 per day for parking (which was not clearly stated upfront and only in the fine print, and came as a surprise add-on charge).

10/10

Exceptional

24 Aug 2025

Susan

First time in Hilton Head, and the Mariott made it even more enjoyable.

Leisure Family

8/10

Excellent

13 Aug 2025

Rebecca

We stay here frequently. There were charges we did not expect such as 30 dollars to park. This hotel also says they have breakfast in the lobby which they do; however there are limited options which are quite expensive including coffee. It seems they could at least offer complimentary coffe like most hotels do.

Leisure Partner

10/10

Exceptional

09 Aug 2025

rudina

The bed was very comfortable

Leisure Family

10/10

Exceptional

03 Aug 2025

Fernando

The Pool is small! But everything was Great!

Leisure Family

10/10

Exceptional

31 Jul 2025

Stacy

Bed was super comfortable!!

Leisure Family

10/10

Exceptional

28 Jul 2025

Mellen

Clean. Close to lots of entertain lament shopping and the beach was right there.

8/10

Excellent

28 Jul 2025

Vikki

Starbucks in hotel should be open longer

Leisure Partner

8/10

Excellent

24 Jul 2025

Gloria

The property was very nice, and we especially liked the roof-top bar even though it was quite noisy !

Leisure Partner

10/10

Exceptional

17 Jul 2025

Pamela

Great customer service from everyone! Suggest firmer mattress and bed pillows and a microwave in each room. Make sure the baseboards are dusted. Had to pay $10 a day for parking. Didn’t know until checkout.
The location was excellent! The staff were excellent as well. Roof top restaurant and restaurant on first floor were excellent also. Overall, we had a great time and enjoyed the hotel! Will go back!

Friends_and_family Family

10/10

Exceptional

16 Jul 2025

John

Great staff.

Leisure Family

10/10

Exceptional

12 Jul 2025

Erika

.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Harriett

Hilton Head Haven

My stay at this hotel was excellent!!! The room was roomy with gorgeous decor! The staff went out of their way to make sure I was safe and comfortable. I’ll definitely book at this location the next time I’m in the area. ❤️

Self

10/10

Exceptional

11 Jul 2025

ROBERT

Staff was very friendly. Could leave your car and easily walk to shopping and the beach

Leisure Family

10/10

Exceptional

30 Jun 2025

Michael

bed was a little stiff for my liking. short walk to the public beach access.

Friends_and_family Family

8/10

Excellent

28 Jun 2025

Jeff

Location is excellent

10/10

Exceptional

25 Jun 2025

Cedric

The staff was AWESOME!! The hotel helped me celebrate my birthday is huge way, the hotel has a great ambiance, pool staff and guess was awesome, they sang Happy birthday to me and the pool on the roof top was giving yesss. I loved my stay and I will be back

Leisure Partner

10/10

Exceptional

22 Jun 2025

David

Great trip

Partner

10/10

Exceptional

22 Jun 2025

Arthur

Allowed an early check-in. Room was great

Leisure Family_with_children

4/10

Poor

21 Jun 2025

Darlene

My husband and I were very disappointed with this hotel.
1. I asked for the room to be made up every day and was told that they wouldn’t or couldn’t do that.
2. I had to call every day and ask for towels.
3. The shower, as nice as it looked with the glass wall, was not practical. We had to mop the water that splashed out every time one of us showered. And you had to let the water run for at least 10 minutes for the water to get warm.
4. On Wednesday evening we were watching TV when suddenly the electricity went out. We were sitting in the dark. When I called the front office with the room phone, no one answered. I had to use my cell phone to call the hotel to get a response. When the maintenance person came to the room, the only reason I could get was that I had a phone charging in the plug by the TV. If you can’t use the plug, why is it there? The electric in the room is apparently not wired correctly.
5. I got charged $40 for parking. I was never told about this charge

The people who worked there were all very nice but I would not recommend this hotel to anyone.

Leisure Partner

4/10

Poor

18 Jun 2025

Vishal

Poor servi

8/10

Excellent

13 Jun 2025

John

Rooftop bar and pool. The location can't be beat. Walking distance to bars restaurantes and the beach!

Leisure Family

8/10

Excellent

10 Jun 2025

Kenike

We had a late check which was a really smooth transition. Hotel reps were professional. All around it was a great experience. Enjoyed the rooftop happy hours.

Leisure Partner

8/10

Excellent

05 Jun 2025

Lawrence Patrick

Nice, clean.

10/10

Exceptional

21 May 2025

Alice

Beautiful property, outstanding staff

Leisure Family

10/10

Exceptional

17 May 2025

Kathleen

Staff was very, very kind and helpful

Leisure Friends

2/10

Poor

13 May 2025

Mark

Very limited hours for the hotel restaurant and bar. You can’t even get a coffee after 930am.

Overall, very low attention to service and hospitality. Rooms cleaned every other day and if you need fresh towels you have to request them at the front desk and they *might* have them.

Very poor temperature control in the rooms. And the room was always damp.

Often had issues running hot water in the bathroom.

Leisure Partner