Sonesta Resort Hilton Head

United States , Hilton Head - SC
HILTON HEAD ISLAND, 130 Shipyard Drive
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100 reviews shown

6/10

Pleasant

17 Jun 2026

Stephen

For $500 a night plus a daily $40 resort fee, it was a little ridiculous that they didn’t have a section of seating on the beach reserved for resort guests. If you want loungers and umbrellas, you were expected to pay a third party to rent them. Compared to the other resorts I’ve stayed at, this one was not worth the cost, won’t stay there again.

Family

4/10

Poor

17 Jun 2026

Melissa

Not the greatest experience. Place seems outdated. All the common areas felt as if they did not have functioning A/C. The bathrooms appeared unkept. Staff was friendly enough. I don’t think I would stay here again.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

David

Nice place had a great vacation

Family_with_children

10/10

Exceptional

14 Jun 2026

Dawn

We had an amazing stay at Sonesta Resort Hilton Head Island! The resort was beautiful, clean, and relaxing from the moment we arrived. The grounds were gorgeous. We spent most our time in the pool adults only area, which was spa like. Luxury feel & perfect. Extremely comfortable lounge chairs with adding and lounge towels fresh. Covered canopies available for purchase and comfortable chairs on the tanning ledge in the water. Spa music. They serve you food and drinks. Very large hot tub. You are just steps from the beach made everything so convenient. The staff was friendly and welcoming, and the whole property had such a peaceful, upscale vacation feel. There was always music playing in the lobby and entertainment. We enjoyed two of the restaurants on site with breakfast on the outdoor patio each morning and dinner one evening. It was the perfect place to unwind, enjoy Hilton Head, and make great memories. We would absolutely stay here again!

Family

10/10

Exceptional

14 Jun 2026

Kaiss

So relaxing friendly staff

10/10

Exceptional

12 Jun 2026

Dawn

We had such a wonderful stay at Sonesta Resort Hilton Head Island! We’ve been coming to Hilton Head for over 20 years. We’ve stayed all over the island but really love Sonesta.The property itself is absolutely beautiful and so well maintained. From the gorgeous grounds to the spa-like adult pool area, everything felt luxurious, relaxing, and thoughtfully cared for.

The resort is just steps from the beach, which made the location perfect and so convenient. We loved being close to everything while still feeling tucked away in a peaceful resort setting. The beds were extremely comfortable, breakfast was amazing, and the customer service was excellent throughout our stay.

The resort is also beautiful to simply walk around and enjoy. You could tell guests were having a great time, and the whole atmosphere felt welcoming and fun. Overall, it was a gorgeous property in an amazing location with great service and so many thoughtful details. We would absolutely recommend it! 🌴✨

Partner

6/10

Pleasant

12 Jun 2026

Shivam

We stayed for 3 nights and our overall experience was good. Liked the private beach, well maintained pool and lot of great amenities. However, we didn’t like one thing - our room was not cleaned the second day and no towels were changed even though we asked the cleaning lady multiple times. Called the front desk in the evening and they also didn’t help much when I asked that at-least send someone to empty the trash bins and give fresh set of towels. The concierge person was on leave and there was no backup for this big resort.
Breakfast was good.
Lot of parking space.

Family_with_children

10/10

Exceptional

11 Jun 2026

Ellen

The Adult Pool was the best idea to keep me coming back.
Staff were always pleasant and helpful.

Partner

6/10

Pleasant

11 Jun 2026

Olga

Loved that they had bonfires, but it was very upsetting the WiFi would not work and we had to go downstairs every time we needed it so the front desk would hook it up. But then it would kick us out randomly . My daughter had schooling in line I ended up using hot spot from my phone . The restaurant food had very little option and very overpriced.

8/10

Excellent

08 Jun 2026

Christine

Property was well maintained. Felt very safe. Room was spacious and clean. Bed was comfortable. Pools and hot tub were nice. Quick access to the beach. Loved the turtle pond. Would recommend.

Partner

6/10

Pleasant

08 Jun 2026

Danielle

We recently stayed at the Sonesta Resort Hilton Head and overall had a pleasant experience. The resort's biggest strengths are its location and staff. Beach access is convenient, making it easy to enjoy the shoreline, and the employees were friendly, welcoming, and helpful throughout our stay. The resort also offered activities and events for guests, which helped create a fun atmosphere and provided entertainment beyond the beach and pool.
The property was clean and well-maintained, and we enjoyed our time there. However, our biggest concern was the value relative to the price. We originally wanted to stay three nights, but the total cost was nearly $1,800, so we shortened our trip to two nights. Once on-site, we checked into extending our stay, but adding one more night would have cost over $700.
Instead, we booked a nearby hotel for our third night. It was less than half the cost and offered larger, more updated rooms, much more spacious bathrooms, and a more modern feel overall. While it was a slightly longer walk to the beach, it was still easily walkable.
Sonesta delivers on location, service, and guest activities, and we genuinely enjoyed our stay. That said, for the rates being charged, we expected more updated accommodations and a stronger overall value. We would consider staying again, but only if the pricing were more competitive.

Family_with_children

10/10

Exceptional

07 Jun 2026

john

Clean rooms, parking close to hotel were really nice. Cleaning staff and greeting staff were superb. I would stay again.

Partner

10/10

Exceptional

06 Jun 2026

Melissa

My husband and I enjoy a nice long week on Hilton head Island at the Sonesta resort delivered top quality. From the common areas, the lounging pool for adults and the cleanliness of our room each day when we came in from a long day on the town and playing golf was superb. The shop in the lobby was well stocked and they attended to whatever needs we had. We will be coming back soon.

Partner

8/10

Excellent

05 Jun 2026

Kristen

The location is good. It’s family friendly. The room could have been better. There was a smell in the bathroom, the water pressure made it hard to wash off in the shower, and there was a mold smell coming from the ac vent. We stayed at the pool one day due to too much wind on the beach and we had a difficult time getting food at the pool in the afternoon. Overall I would probably find somewhere else to stay if we were to return.

Family_with_children

4/10

Poor

05 Jun 2026

Richard

Hotel was okay but the hvac was not working in many areas. Ended the trip early, tired of being hot in meeting areas.

Business

10/10

Exceptional

05 Jun 2026

lucia

Great hotel with kids activity and a lot of amenities. Movie night was nice and they have a market that sells smores kits to use at their firepit. Will come back.

Family_with_children

8/10

Excellent

04 Jun 2026

Andrew

Rooms were in decent shape but nothing special. Good to have daily housekeeping when some places go every other. AC went out for a day which wasn’t great

Family_with_children

10/10

Exceptional

04 Jun 2026

Curt

Had an absolute amazing experience! Will definitely go back.

Partner

10/10

Exceptional

03 Jun 2026

Camelia

I had an amazing time staying at this hotel. I strongly recommend it. The room was cleaned, staff very polite, and amazing amenities.

Self

8/10

Excellent

03 Jun 2026

Hillary

Our room was very clean

Family

10/10

Exceptional

02 Jun 2026

Lorenda

I really enjoyed my stay. Everyone was so nice at the resort, I like that housekeeping kelp it clean at all times.

6/10

Pleasant

02 Jun 2026

Mike

Only 1 elevator location in the entire facility....some difficulty getting to our far-away rooms. Only entry allowed through the front main entrance which meant go up the one elevator location and walk to the extremities of the building if that is where your room is located. Get a room near the elevator! Staff and housekeeping were very accommodating. Parking for the most part is far away from the entrance. Again, with only one entrance, close parking spots were generally not available. The air conditioning broke down for 2 nights of our stay...rooms got pretty hot. They did discount our bill and gave us a free night because of the inconvenience. All in all...7 out of 10.

Family_with_children

10/10

Exceptional

02 Jun 2026

steven

Fantastic experience, highly recommend

Partner

6/10

Pleasant

01 Jun 2026

Maria

Room was clean just the ac was broken
Hotel staff “0” customer service - no knowledge of anything in the area we asked at the front desk where we could buy praline nuts and the guy simply said I don’t know period.
The valet guys were great all went out of their way to help us and answer our questions hotel it self needs an upgrade very outdated

Partner

10/10

Exceptional

30 May 2026

Dennis

We booked this property at the last minute after another trip had to be abandoned due to flight cancellations. We weren't sure what to expect at the Sonesta as it was our first time. It surpassed all expectations. The property is conveniently located with easy beach and Shipyard community access. It offered a number of other amenities and never felt overly busy or mobbed, even in the pool and bar areas. The property is freshly renovated and the rooms are clean and spacious. Finally, the service was excellent. The staff took pride in ensuring our stay was a great experience. I would book again without hesitation.

Family

10/10

Exceptional

29 May 2026

Prashanth

We travelled to HHI for the first time with 2 very young kids. We loved the hospitality of Sonesta- location, serene surroundings, access to beach, views, kids amenities and buffet breakfast, really good. We got a room upgrade and we just loved the view. We will return next time!

Friends_and_family Family

8/10

Excellent

29 May 2026

Somer

We did not like staying on the 1st floor as the balcony is very important to hang drying wet swimsuits. We also missed the great view of the pool. Otherwise, we noticed several improvements to the property since staying here two years ago! We absolutely love the poolside bar and cafe. Fantastic place for a family with active kids. Not to mention beach access too!

Friends_and_family Family

10/10

Exceptional

28 May 2026

Phillip

The different options for breakfast, lunch, and dinner onsite was very convenient and enjoyable. Staff were great in accommodating us for our needs during our stay!

Family

4/10

Poor

28 May 2026

Elizabeth

The hotel was supposedly renovated. However there was paint peeling/chipping from the ceiling and throughout the hotel, the bathroom shower curtain was disgusting it had pink mold at the bottom, the hotel was not very clean for the price you pay. they also told us at check in that pets were only allowed on the 1st floor however we saw Someone going to Their room on the 5th floor with a huge dog. The hotel also smells “old”.

Family_with_children

10/10

Exceptional

27 May 2026

James

Great place to stay clean and friendly staff

10/10

Exceptional

27 May 2026

Euan

Very Happy with our stay at Sonesta. Staff were truly incredible - Tanicia, Orville, Carlton were some that stuck out as truly attending to both my wife and I but most importantly incredibly kind and attentive to our young children. Clean and well maintained. Great location.

Family_with_children

10/10

Exceptional

27 May 2026

Andrea

Clean room, amazingly friendly staff, excellent amenities! Loved the quiet pool area and comfy lounges!
Breakfast buffet and restaurant was delicious!
Beach access was smooth and again, loved our stay!
Only recommendation is to have a lifeguard on duty at the main pool as many children are playing and running around.
Thank you!

Partner

10/10

Exceptional

27 May 2026

Brad

perfect location for golf and entertainment all over the island. would highly recommend and will go back.

Partner

10/10

Exceptional

26 May 2026

Veronica

Room was clean, a little in the small side. Great amenities, friendly staff, great for families or couples.

Partner

8/10

Excellent

26 May 2026

David

Price point for a “resort” was high for the property unless you are a pet lover. Room was ok but sofa smelled a bit like dog. Expedia price was high for a parking lot view. Beach service was great but I believe that was provided by a third party. So called remodel is a dated remodel for sure.

Family

10/10

Exceptional

24 May 2026

joseph

Halls not properly air conditioned

Partner

6/10

Pleasant

23 May 2026

Keith

The outdoor pools were nice… but they close at someone’s meaning of dusk?? But had loud music going in the pavilion til’ 11:00pm. Because of a wedding party. Whys isn’t the pool open til’ 11:00 when quiet time supposedly starts. A resort with beach access should have chairs and umbrellas for guests. Not here they nickel and dime you on rentals. The cabana bar at the pool closes at 4 for food and 5 for drinks and drinks are way over priced for what you get. Food was ok. Restaurant was a little over priced for limited menu. Grounds were beautiful and well kept. Staff were all awesome. They need to to better at their pricing for the stay if they want rental fees. Personally we like sitting poolside at night with a drink, relaxing and visiting. Not here you are SOL after dusk. Probably will find another place next time.

Family

10/10

Exceptional

22 May 2026

Colleen

Everything was updated and comfortable - including the beds. Staff was amazing. We had a medical emergency and were in the hospital for two days. Management called to check on us and helped us extend our stay over a busy weekend. Doug Triplett (manager) was especially helpful and understanding. Cannot say enough good things! So thankful for how they took care of us in a crisis.

Friends_and_family Family

8/10

Excellent

20 May 2026

Joseph

Got double charge on rooms and restaurant and had to go through the time to get that fixed bit other then that it was great

Family_with_children

10/10

Exceptional

20 May 2026

Alana

Beautiful spot in Hilton Head with all amenities needed and not so big that it’s difficult to get around. Short walk over dock to gorgeous sandy beach, pools cozy in the middle. Super friendly staff. Property grounds very clean and great for morning walks, excellently maintained multiple paths to venture the forested neighborhoods. From couples to families, seniors and mobility restricted guests there os’s so much to enjoy.

Partner

8/10

Excellent

18 May 2026

Dianne

Nice place, convenient access to beach, friendly staff, was surprised we had to pay for a beach chair and umbrella when the resort charged a daily resort fee of $40

Partner

10/10

Exceptional

18 May 2026

Tomislav

Great

Partner

2/10

Poor

18 May 2026

Kenneth

Great staff and location

Family_with_children

8/10

Excellent

17 May 2026

Elizabeth

Unfortunately, our room was not cleaned without asking until after 4:00 each day and the housekeeper was consistently in the hall on her phone not moving, between two rooms for more than two hours. Otherwise, the hotel was lovely.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Crissy

We stayed a long weekend here for my cousin’s wedding over at Sea Pines. We had a great time and experience.

Family

8/10

Excellent

17 May 2026

Kevin

The pools should have been open until at least 10pm. Should have been able to take a night swim. Don’t understand why there were lights in and around pool of it closes at sunset.

Partner

10/10

Exceptional

17 May 2026

rachael

Adult pool area, excellent housekeeping, variety of choices at the guest store/cafe and extended hours. Firepits were wonderful addition, nice poolside service.

10/10

Exceptional

16 May 2026

jerry

Breakfast and service wonderful,
Tash, our server was so pleasant and service oriented, we asked for her throughout our stay.
Thank you for you providing a wonderful week.
We will let others know of your facility .

10/10

Exceptional

16 May 2026

Anne

The parking was safe & easy.

10/10

Exceptional

14 May 2026

Mark

The entire stay was great!

Partner

10/10

Exceptional

13 May 2026

Christi

Everything was great! Staff went above and beyond! Food was delicious! Only issue was the online menu was incorrect and caused my husband not to get what he wanted for dinner our last night there. The only improvement would be to add a 1 hour photo kiosk to the Sea Glass so you could develop pictures. Otherwise don’t change a thing and Winston is amazing!

Family

10/10

Exceptional

13 May 2026

robert

Very nice facility’s and staff, only complaint was the pool water was warmed to the point of being uncomfortable which is a big deal.

Partner

10/10

Exceptional

13 May 2026

Scott

We had a great stay here, everything we needed without leaving the property. It was all made better by having our pets with us. We will definitely be back.

Pet

10/10

Exceptional

12 May 2026

Kamal

Good value for on the beach property
Clean and convenient

6/10

Pleasant

11 May 2026

Niddhi

Room can be cleaner. The staff is great

6/10

Pleasant

11 May 2026

Jennifer

Resort was very nice. Clean and perfect location. Amenities were great. My only complaint is when my older son went to get pool towels for us they gave him a hard time and said he could only have one. I don’t pay that much a night to be given a hard time about pool towels.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Kelton

Great place

Friends

10/10

Exceptional

08 May 2026

Matt

This is really a wonderful resort and we had an amazing time. Great parking, great food, exceptional staff.! The beach was peaceful and very accessible. my only complaint is that the pools do not stay open later. We highly recommend.

Partner

10/10

Exceptional

08 May 2026

Jacob

Excellent

Self

10/10

Exceptional

08 May 2026

Craig

Outstanding resort all the way

Partner

10/10

Exceptional

07 May 2026

Shanique

I absolutely love this place. I am a returning vacationer, having stayed here two different visits. The staff is great and helpful. The room and other spaces are clean, spacious, and peaceful. I cannot wait to come back!

Self

10/10

Exceptional

07 May 2026

Brian

This was the perfect spot for our week of rest and relaxation following my recent retirement. They told us it had been recently renovated, and remodeled and the place was absolutely beautiful. The rooms were spacious, clean and very up-to-date. Lots of lighting and plenty of plugs for all our gadgets. The property was beautifully laid out to create a perfect oasis located right on the beach. Large family pool and also a large adult relaxation pool with hot tub that made for the perfect place for us to unwind. Bike rentals, organized activities, and lots of spaces for impromptu chill time. The restaurants and bars are perfectly placed to compliment the spaces. There’s even one along the walking trails leading out to the beach. It appeared to have a large function space as well as a beautiful outdoor pavilion for those looking to host an event. We feel that the listing and the photos didn’t do the place justice. We rented bikes and they gave us a map of the trails and where to head to for shopping and some lunch - and you can even ride along the beach when the tide is lower. We rented a car as we spent three previous days in Savannah. Plenty of free on site parking very close to the building. Any request we made of the staff was carried out quickly and cheerfully, Poolside servers during the day. All in all we had a sensational week and barely had any reason to leave other than to try other restaurants on the island.

Partner

8/10

Excellent

07 May 2026

Amy

My husband and I stayed for five nights at the Sonesta Resort and found it to be a relaxing environment with helpful staff. There are two restaurants within the hotel and the food is good but overpriced. The pool areas were heated and well kept. We enjoyed the ping pong table and badminton in the entertainment area. The beach was easily accessible and close to a food shack if you wanted a snack while enjoying the ocean view. The hotel room was spacious and recently updated for a new feel. The bathroom was spacious as well and I was pleased there was a bathtub and shower. There was no closet in the room, however, and only a small space to hang a few clothing items. The bathroom had a stand alone sink with no space for toiletries. I used the foldable luggage rack to place my small suitcase on so my hair and skin care items were within reach.

Partner

8/10

Excellent

06 May 2026

Very nice beach. Expensive.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Linda

Lovely recently renovated property in great location. Easy beach access. Beautiful pool with all the amenities. All meals on site were great. Especially the breakfast buffet. It’s clear they had a few staff shortages, but everyone is doing their best.

Partner

10/10

Exceptional

05 May 2026

Joyce

Loved the resort, nice buffet breakfast, beautiful grounds & loads of walking trails, 3 restaurants - did not need to leave the property! Will return

Partner

10/10

Exceptional

04 May 2026

robert

Patrick is amazing and he deserves a raise!! Had a great trip!!

Friends_and_family Family

10/10

Exceptional

04 May 2026

Randall

Beautiful grounds

Friends_and_family Family

10/10

Exceptional

03 May 2026

Annette

Great stay and property looks great

Partner

10/10

Exceptional

02 May 2026

Joseph

Everything was great. My only issue was the dining. A little too fancy with non traditional foods

Partner

10/10

Exceptional

01 May 2026

Zachary

My family of four really enjoyed our stay. The staff was very friendly and helpful. The property is beautiful and we loved the shipyard in general. The shuttle to coligney was a great amenity as well. Would recommend and would return.

Family_with_children

10/10

Exceptional

01 May 2026

Jason

This place was amazing. Can't wait to go back

Partner

10/10

Exceptional

30 Apr 2026

LaDonna

We loved our stay at Sonesta Hilton Head. It was our first time staying there and we will definitely book again in fall. I planned a birthday getaway for my husband and it was perfect. The staff is so sweet and thoughtful, the property is very well maintained, rooms are impeccable, restaurants/food is amazing, parking is so convenient. It is great for taking a nice walk to beach and is also very close to shopping and other things to do on the island. We had the most relaxing, stress free stay. It was absolutely perfect. I cannot think of one thing I would suggest to fix or change about our stay. We could not be happier with the choice, we will recommend to friends and family. We will definitely be back in September.

Partner

10/10

Exceptional

30 Apr 2026

Linda

Beautiful resort with wonderful amenities.

10/10

Exceptional

27 Apr 2026

Danielle

Loved it! Beautiful hotel with a ton of great amenities. The property was clean and well maintained. Lots of good food and drink options on site and easy beach access. Good location - it’s tucked back but close enough to get to a couple of coffee shops, restaurants, etc on bikes. Would gladly stay again!

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Micaela

Entire stay was 5 stars except for checkout at the end. Orville at the front desk was very rude and unhelpful which is a shame because all of the other staff were exceptional and I loved everything about the resort. The aesthetic, the amenities, the beach access and the pools were wonderful. The food was top tier and I was very impressed with all of the restaurants. Sadly, the outdoor fireplaces weren’t working but we enjoyed the fire pits, hot tub and turtle feeding. We also rented bikes and beach chairs which was a breeze. Highly recommend this property and aside from one individual everything else was excellent.

Friends

10/10

Exceptional

27 Apr 2026

Pam

It was a fantastic experience. Highly recommend!

10/10

Exceptional

26 Apr 2026

Jennifer

Beds were comfortable grounds were beautiful wasn't very many options at the two restaurants the bar and the big restaurant for young kids . check-in was a little weird. I believe there was not a lot of confidence and communication coming from the check-in person did not even give us a wrist band for pool and we had to go back and get one. The carpets in the hallways were very challenging to push a suitcase on.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Prathap

Average on everything

8/10

Excellent

26 Apr 2026

Loretta

The meals were delicious and the portions were generous.

Family

10/10

Exceptional

26 Apr 2026

Andrea

Our stay at the Sonesta Hilton Resort was amazing! From check-in to checkout, the staff provided great customer service and everyone were very friendly! We had a poolside room with a great view and the room was nice, clean, and newly renovated. The adult pool and jacuzzi were awesome and it was so nice to have a separate area for adults only. The resort is conveniently located on the beach and has plenty of restaurants and amenities so you do not have to leave the property. It is also centrally located and close to Coligny Plaza in addition to plenty of restaurants in the area. I visited the spa during our stay and it was a relaxing experience. I will definitely be returning to stay at this resort!

Partner

10/10

Exceptional

24 Apr 2026

Julie

Beautiful location, offered many amenities, service and food were excellent. Wouldn’t change anything

Family_with_children

10/10

Exceptional

23 Apr 2026

Sara

The staff was so pleasant and the property was very family friendly.

10/10

Exceptional

22 Apr 2026

Valarie

My husband and I was on our 35th Anniversary. We had a wonderful time. Staff friendly, rooms very clean, pool area clean. We found our new favorite place. We will be back.

Partner

8/10

Excellent

22 Apr 2026

Mark

The property was clean and the staff friendly especially the room attendant Roberta who was very kind and helpful. There was a small problem at the end of my stay, it was resolved fairly quickly. The breakfast buffet was good and the pool was nice.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Arrit

We had a great time

Family_with_children

10/10

Exceptional

21 Apr 2026

Chevella

Enjoyed my stay! Beautiful property. Friendly staff. Clean rooms. Heated pool. Close to beach

Partner

10/10

Exceptional

21 Apr 2026

paul

Restaurant great choices and variety. Bed was good ,pillows too big the ,bathrooms clean , poor shower flow location great

Partner

10/10

Exceptional

21 Apr 2026

Stephen

Great location. Easy access to beach. Nice pool area.

Family

10/10

Exceptional

20 Apr 2026

Kara

If you're a couple shaking off a long winter, the Sonesta Resort in Hilton Head really delivers.

Our room was spacious and thoughtfully laid out — king bed, bistro table, balcony overlooking the pool with a glimpse of the ocean beyond. We loved stepping out there in the morning to take in the salt air. The bathroom was nicely functional: long countertop, excellent water pressure, multiple showerhead settings, and more towels than you'd ever need. The details matter, and they got them right.

The resort itself is beautifully designed for both relaxation and activity. Two large, heated pool areas — including an adults-only pool with a hot tub and cushioned lounge chairs — plus a boardwalk to the beach with a foot shower, gas fire pits, a tiki bar, outdoor grille, and a patio that's ideal for a slow breakfast with too many cups of coffee. A provisions store that’s open late rounds out the convenience factor nicely.

The staff were friendly, professional, and genuinely accommodating throughout our stay.

We had a rental car and made the most of the area — paddleboarding, tennis, hiking a nearby nature preserve, and great dinners out. Golf and bike rentals are easy options too.

Pro tip: Skip the $30/half-day beach chair rental. Head to Walmart, grab two chairs for $15 each, use them all week, and pass them along to a fellow guest on your way out.

We hope to return. Highly recommend.

Partner

10/10

Exceptional

20 Apr 2026

Zachary

Everything was awesome. Got upgraded for free because of my bday!

Partner

10/10

Exceptional

20 Apr 2026

James

Came here on our honeymoon 5 years ago and had a great experience. We have returned several times since.

The location is great. Coligny Plaza is close enough to bike to and yet far enough to feel secluded.

Nice restaurant. Nice heated pools.

The renovations/upgrades have been fantastic.

Highly recommend

Family_with_children

10/10

Exceptional

19 Apr 2026

Erin

Lovely property. Very good adult only pool with hot tub & bar and food service. Fun family pool. Easy beach access. Relaxing ponds & fire pits. They even sell Smores kit for $6 in lobby shop! Staff was nice & helpful. Lots of smiles! Our room had a private patio, which was nice. Mini fridge & k-cup coffee maker in rooms.

The restaurants were great. We ate breakfast & dinner at 2 of them. Both good food at reasonable prices. Very convenient!

We rented bikes (which were delivered right to our hotel) & were able to bike the “shipyard” trails right from the front entrance of the hotel. Great!

Partner

10/10

Exceptional

19 Apr 2026

Breanna

Family_with_children

10/10

Exceptional

19 Apr 2026

Paul

All was good

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Nitin

Great resort

6/10

Pleasant

14 Apr 2026

Jeffrey

Booked 6 months out, called to confirm a poolside or oceanfront room, instead was given a room outward facing towards the parking lot near the elevator. Had to ask for conditioner 3 times before it was filled.

4/10

Poor

13 Apr 2026

Brecken

The property itself was beautiful and very clean, which initially made for a great impression. Unfortunately, my experience with the staff completely overshadowed the property.

I was charged a total of $670 for two random fees, and when I went to the front desk for clarification, they had very little information about the charges. They never once said I would be billed for this during initial check in, and I paid everything in full-in cash. I was told I would be reimbursed at checkout, but I have still not received any refund. Trying to get answers was frustrating, as the staff seemed uninterested in helping and even displayed noticeable attitudes when I was simply asking for an explanation. We were not the only ones dealing with the same issue, which in a sense makes you feel better but really sucks when you’re charged almost SEVEN HUNDRED dollars and may not even receive a refund as they promised. If you do stay, make sure to get receipts for EVERYTHING!!

Additionally, the service lacked any sense of hospitality. Upon arrival, we were only told where the elevator was—no welcome, no helpful information, needed wrist bands for the pools, did not even receive those, nothing that made us feel valued as guests.

Overall, while the property itself is great, the poor customer service and unresolved billing issues made this a disappointing stay. I will not be returning nor will I be telling others to stay there.

10/10

Exceptional

13 Apr 2026

Dennis j

Excellent, I will be going back!

10/10

Exceptional

12 Apr 2026

Tamanash

This was our second stay in 6 months and that should say everything. An all round great resort of the perfect size with immaculate grounds and great amenities. Great to have two heated pools and a large jacuzzi. Direct access to private beach is cherry on top.We love to stroll around the property, watch turtles, birds as well as play games around one of their fire pits late in the evening. They also have all kind of food options within the property. I don’t think we will stay anywhere else at Hilton Head.

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