Spark by Hilton Bluffton Hilton Head Island

United States , Hilton Head - SC
Bluffton, 23 Towne Drive
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100 reviews shown

6/10

Pleasant

08 Jun 2026

Caliuas

We were assigned a room that was currently occupied

Partner

6/10

Pleasant

05 Jun 2026

Juan

It was okay 👍

Family

2/10

Poor

02 Jun 2026

TiJa

We asked for early check-in but only arrived 15 minutes before check in, they told me I’d need to wait 30 minutes (15 min after check in time). When the man in my group asked, a room was ready in 5 minutes. We rushed off to a wedding to return late at night and find the bathroom has not been throughly cleaned, there was hair and urine on the toilet. We opted to use the downstairs toilet for a clean seat. When I spoke to the desk person the next morning she told me the room was checked by a manager and that it was certainly cleaned properly but when she asked for pictures I did have them and explained I was the only one who had entered the bathroom therefore I’m sure no one used it before we left for the wedding. Because I did not book directly they only offered me a Starbucks gift card. Also, the breakfast included was disappointing, there were no hot options. Good thing is ihop is across the plaza. Overall the staff were not helpful or friendly and the cleanliness left something to be desired.

Friends

6/10

Pleasant

31 May 2026

kendra

Rooms were clean, place looked updated except for elevator it was loud and took a long time. Breakfast needs to have more ! The only protein was hard boiled eggs no hot foods. Cereal, bagels and muffins definitely gets old after several day stay.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Sandra Marie

The room was clean and neat

Self

6/10

Pleasant

31 May 2026

Jexe

The room was clean and the staff was great but there was no hot water. Very disappointing.

Friends_and_family Family

4/10

Poor

29 May 2026

Jean

No clock radio in the room. TV system wasn't great.
No frills, very basic.

Partner

10/10

Exceptional

27 May 2026

theresa

Clean accommodation's excellent loved it will continue to find use them on future travels .

10/10

Exceptional

26 May 2026

Nicholas

The Spark was clean and well maintained. It was convenient to Hilton Head as well as many local restaurants.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Ivy

The hotel always smells like a fresh cleaning smell which I appreciate. I thought this was the Spark hotel by the beach but it's not. It is located in the same plaza as IHOP and Wendy's within walking distance. You have to drive to the beach about 30 minutes away. Breakfast was good (bagels, yogurt, muffins, cereal..coffee and orange juice). The parking spots fill up quickly try to get in before 11pm to get a parking spot. I would stay again. It's worth the price.

Partner

4/10

Poor

23 May 2026

Amanda

Wasn’t the best nor the worst stay. But I won’t be staying here again.

Self

8/10

Excellent

23 May 2026

Ray

It was pretty good. I would stay there again.

Friends_and_family Family

6/10

Pleasant

22 May 2026

First the positives. The room was large and clean. The bed was comfortable. Parking was fine.

I think the problem that I had with Spark is that it's listed as a Hilton facility. This raises expectations. Honestly, it's more like what you would expect from a nice Super-8 than a Hilton. The carpet and furnishings are very bare-bones. The pool is tiny. Breakfast is nothing to write home about. With the exception of two of the staff, most of the staff were just barely cordial. The rooms are not at all soundproofed - you heard people banging doors late at night and early in the morning.

Because of my Expedia discount, the room ran about $100 a night and for that, I would expect a bit better than what we experienced.

We really liked Bluffton and the surrounding areas a great deal. But when we return, we will probably find other accommodations.

Partner

10/10

Exceptional

19 May 2026

James

Good stay

10/10

Exceptional

18 May 2026

Hesham

What a breath of fresh a air a clean new product by Hilton when you just need some rest and want to be treated like a guest and a friend.

4/10

Poor

18 May 2026

Trudy

10/10

Exceptional

18 May 2026

Arthur

Parking was fine, hotel was clean and the staff was friendly. Room AC worked well. The pool was a bit dirty (dead bugs and tree stuff,) in the morning -- understandable because it's not covered.

Partner

10/10

Exceptional

16 May 2026

Jesenia

Not sure if this place is new or newly remodeled but it was excellent. Friendly staff at check in, plenty of parking, room was very spacious, bed super comfy. Nice area around as well. There was breakfast included with the stay but we did not get the chance to check it out. AC kept the room plenty cool and overall the property was very quiet. Would recommend and stay here again next time we are in town.

Partner

6/10

Pleasant

04 May 2026

Noreen

Overall this was an average, pretty much no frills hotel.
The rooms were clean. No microwave or closet in the room. You had to request new towels or room cleaning as they only do this every 2 days. However, you were not informed as such until we asked. Breakfast was average. But overall clean.

Family

8/10

Excellent

02 May 2026

Kunka

Ample parking. Great location

Partner

8/10

Excellent

27 Apr 2026

Robert

Easy free parking. Bathroom exhaust fan was noisy.

Friends

8/10

Excellent

25 Apr 2026

Annette

The rooms were clean, however very sparse. Another chair in the room would have been welcomed along with a clock. Maybe tell the staff to dilute the liquid they are cleaning the floors with as the bathroom floor was exceptionally sticky.

Friends_and_family Family

2/10

Poor

20 Apr 2026

Brenda

We booked 3 nights for the RBC Heritage Golf Tournament. Upon checkin the room looked clean and spacious. We checked in very tired from a day of walking in the heat. We went to dinner then straight to bed. The next evening my husband and I both noticed something protruding from a corner of the wall in the bathroom beside the shower. Upon closer inspection…we found it to be a literal mushroom(about 4 inches long) growing from an area of obvious mold. There was another area of mold on the other end of the shower as well. We called the front desk. Someone came about 30 minutes later and scraped the area and mushroom away. Sprayed a chemical then covered both areas back over with caulk. I can’t imagine the amount of mold in those walls to support a live mushroom!!! This is a real health hazard and should not be an issue when paying for a hotel. Needless to say, we checked out that morning around 11:30. We were not offered another room until we were at the front desk without bags packed and leaving. I wouldn’t feel safe staying there anyway. The receptionist did not give me a receipt and actually denied a refund for the night we did not stay. I have the pictures of the mold and the mushroom. My husband and I both began sneezing and coughing on our second day. We did call Hilton as my husband is a Silver member. They did request the pictures of the mold and growing mushroom(fungus.) we are waiting to hear back from them about a refund for the night we did not feel safe to stay.

Family

10/10

Exceptional

20 Apr 2026

Daniel

Clean room.

Partner

8/10

Excellent

15 Apr 2026

Jonathan

Not a huge breakfast selection but what they had was fresh. Clean building too.

10/10

Exceptional

10 Apr 2026

karli

Easy parking clean room and property.

Friends

10/10

Exceptional

08 Apr 2026

Lynn

The room was clean, staff was very nice

2/10

Poor

06 Apr 2026

Brenda

The air was ok

10/10

Exceptional

06 Apr 2026

Christianna

Everything was great here! Clean, spacious, good coffee, good breakfast and friendly staff. We will definitely be staying here again.

Family_with_children

4/10

Poor

06 Apr 2026

Toni-Annette

The place was dirty, minimal towels and no bath mat. We stayed 3 days and only had our room cleaned once. As a Gold member I was put right next to the elevator in a place no room should be located.

Partner

8/10

Excellent

05 Apr 2026

Carla

The room was very clean. Upon arrival you can smell the freshness in the room. The entire property is clean.However, not once but twice, had to wait for a lengthy time for the front desk staff to show up, upon arrival and the day of check out. I requested late check out, from 11am to 12am, an hour , but was not granted because I am not a loyalty member, not sure if that’s the term. The front desk staff said he couldn’t grant my request because they have a large group coming in , however, if I was a member It would’ve been granted. Clearly they don’t care much about non members. Other than that , the cleanliness, which is what I care about the most, gets a 12/10

Family

10/10

Exceptional

05 Apr 2026

Barbara

Very crisp and clean. I would stay here again.

Self

10/10

Exceptional

04 Apr 2026

Yomarie

We had a Clean room, staff were friendly and courteous.

Family

6/10

Pleasant

29 Mar 2026

Melissa

Parking was easy and secure. Staff were friendly enough and no issues with check in or out. My only grievance was the smell of the room when we got there. I’m not one to usually complain of smells, but the smell was maybe the cleaner used. Smelled musty and of ammonia. It was so bad I got a headache the moment I walked in the room at 9pm, so not right after normal cleaning times. We had a window we could open and we propped the hall door open to air the room some. Walked down the hall to see if it was just our room, but it smelled like that throughout the halls. I have only had this issue with the smell of the room at a lower budget hotel. I thought with the price we paid, we wouldn’t run into that issue! I would suggest another hotel if you have known sensitivities to smells. Otherwise, no complaints.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Rose

The room had strong smell of chemicals from cleaning products. When tried to change rooms were told all rooms were like that.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

McKenzie

Clean room, comfortable beds, friendly staff. We didn't arrive until 2am after several flight delays - the staff was friendly and welcoming

Friends_and_family Family

6/10

Pleasant

10 Mar 2026

Pamela

No one cleaned room. There was a dripping sound coming from the bathroom ceiling a good part of stay. Needed to close bathroom door not to hear it. Reported it to staff. No safe in room. 5 hangers in closet. Had to request more. Shower floor slippery. Breakfast was very nice.

Partner

10/10

Exceptional

07 Mar 2026

Charles

Second year in a row we have stayed here while in town for a ladies conference. Great staff.

Not the best variety for breakfast but it works.

Business

10/10

Exceptional

04 Mar 2026

Karol

Friendly front desk staff. Clean and comfortable room. Coffee/tea bar was stocked and fresh. But my favorite was the pillows! Four on each bed and extremely fluffy.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Richard

Hotel was clean, nice location - good breakfast.

Partner

10/10

Exceptional

25 Feb 2026

Deborah

Staff

Self

8/10

Excellent

21 Feb 2026

Kimberly A

Good value

10/10

Exceptional

20 Feb 2026

Serge

Everything was great. Staff was great. The place was clean exactly what I expected.

Business

6/10

Pleasant

17 Feb 2026

Cindy

Bed and pillows were wonderful. Staff was nice. Just didn't like the fact they cleaned the room every other day, and no tub.

8/10

Excellent

15 Feb 2026

Howard

Rooms were clean and had plenty of towels and sheets

Leisure Family_with_children

4/10

Poor

15 Feb 2026

Lloyd

This did not feel like a Hilton property. The room did not feel like it was finished. The bed was pretty comfortable. The sheets and pillows were soft enough. However, the bathroom fixtures did not work well at all! The shower faucet was loose and the water pressure was nonexistent. I would not stay here again.

10/10

Exceptional

07 Feb 2026

Donald

Clean, very nice staff.

8/10

Excellent

29 Jan 2026

Kris

Nicely appointed modern rooms. Staff is nice. Breakfast offerings are pretty minimal for a property this nice.

10/10

Exceptional

25 Jan 2026

Levko

The room was clean and spacious. The area was quiet and the staff was responsive and accurate.

Despite not having a restaurant, there are several fantastic options to eat within two minutes walking time

10/10

Exceptional

23 Jan 2026

Chanel

Room was spotless! Staff were friendly. Parking was nice.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Jose Virgilio

Special Thank you to Tasha at Reception desk. She was extremely helpful and polite.

Business Partner

10/10

Exceptional

05 Jan 2026

David

Clean room. Late check in smooth

Partner

10/10

Exceptional

04 Jan 2026

Kasey

Rooms were immaculate
Parking was plentiful
Staff was friendly

Leisure Family

10/10

Exceptional

02 Jan 2026

Donna

Relaxing overnight stay. Room spacious, clean, quiet. Adequate breakfast to send you on your way. Highly recommend

Leisure Family

10/10

Exceptional

30 Dec 2025

Amy

The room was clean and extremely spacious. Everyone was very helpful and courteous.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Ellen

Was a nice experience for a short stay

10/10

Exceptional

24 Dec 2025

Theodore

Parking was excellent and the air-condition wasn't necessary ! Winter time

Business

8/10

Excellent

23 Dec 2025

Fraida

It was a good experience the room was clean abd everything my only complaint would be about the floor cleaner that they used was too strong had a very strong chemical smell and since im sensitive to it it bothered me a little

Business_and_leisure Family

8/10

Excellent

10 Dec 2025

Johanna

Very clean and affordable hotel. I did not use the pool . The decoration was too simple but the hotel did the work.

Friends_and_family Family

2/10

Poor

07 Dec 2025

Edward

A bunch of workers arrived at the hotel at 1 am backing all their trucks into the parking lot for 30 minutes. All I could hear was beep beep beep!!!!
Woke the whole hotel. So much for getting a good nights sleep! Had 3 rooms booked. We all checked out at 2am. Hilton lost a few customers that night.

Business

10/10

Exceptional

01 Dec 2025

Jeramy

Very clean

Business Self

6/10

Pleasant

26 Nov 2025

Linda

It used to be the Comfort Inn now Hilton! Much better when it was the comfort Inn. It was just ok!

Partner

10/10

Exceptional

25 Nov 2025

Lacey

Hotel was nice and clean and the staff were all amazing I enjoyed my stay will visit again.

Business_and_leisure

8/10

Excellent

22 Nov 2025

Mary

Bathroom fan made a terrible & annoying noise. Otherwise everything was fine.

8/10

Excellent

02 Nov 2025

Kristoffer

Good stay

Business_and_leisure Family

8/10

Excellent

29 Oct 2025

Joseph

mini fridge a little noisey, would be nice if there was coffee maker in the room

Friends_and_family Family

2/10

Poor

28 Oct 2025

Trudy

Staff was ok but hotel looks run down. Room was sparsely furnished, no safe and blood spot on pillowcase. Breakfast options were limited with muffins being staled. Quality has gone down since the rebrand.

10/10

Exceptional

28 Oct 2025

Terrance

The entire facility is beautifully done. Staff were great!

Business_and_leisure Pet

8/10

Excellent

27 Oct 2025

Joan

I've had better continental breakfast

Business

4/10

Poor

27 Oct 2025

Jeanne

The coffee was very weak and not good. Beds were uncomfortable and in the morning I found a live spider on the blanket. Windows were thin and we kept hearing car doors shut and alarms. We kept hearing the people in the room above walk around. Breakfast was toast and cheap muffins or basic yogurt which doesn’t work for lactose intolerant or health conscience diets. I think I saw two bruised bananas. We left hungry and tired.

Leisure Family

6/10

Pleasant

24 Oct 2025

Christy

Check in went well. The young lady at the front desk was very friendly. Although I wasn't offered a lower rate after I had agreed to take a smaller room. The hotel has a good breakfast. I liked the fact that they had boiled eggs, but they were impossible to peel. There was some extremely loud music coming out a room on the first floor, but it didn't seem anything was being done about it. And this was at 5:30 in the morning ! This contributed in my comment about being family friendly. The hotel was adequate, but I don't think I'd stay again.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Jeannette

Excellent customer service and engagement! There was only one mildly negative thing to mention, is that the fitness room was external to the hotel. You hve to go outside to the pool to go to the fitness room. That was little concerning from a safety perspective. But as I overall, a nice hotel and experience.

Leisure Family

10/10

Exceptional

23 Oct 2025

michael

My first great stay here.

Clean with essentials!

Business

10/10

Exceptional

22 Oct 2025

David

Minimal, clean and friendly.

Business Self

4/10

Poor

22 Oct 2025

Daniel

Meh…stay if you must don’t if you don’t.

8/10

Excellent

22 Oct 2025

Jonathan

Very clean and quiet. Breakfast is available please note its only bagels, cereals, yougurts, hard boil eggs only and fresh fruit. Coffee, tea and fuit juices are available.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

John T

Wonderfully clean hotel

Business Family

8/10

Excellent

19 Oct 2025

Lisa

Room was clean. I requested a ground floor room at time of booking and was given a top floor room but it was clean.

Business

10/10

Exceptional

17 Oct 2025

Robert

Nice hotel

10/10

Exceptional

14 Oct 2025

Brian

The breakfast was very basic, poor, and lacked options for the price you pay per night. There was only cereal, bread, milk, and boiled eggs.

Leisure Family

8/10

Excellent

07 Oct 2025

Carl

Leisure Family

2/10

Poor

05 Oct 2025

Valerie

Terrible!!

Business

8/10

Excellent

27 Sep 2025

Paul

Safe, quiet hotel with very basic amenities. Very clean. I stayed three nights and the front desk staff was not visible except on my arrival. I suspect the attendant stays behind a partition wall. There is a video camera watching the desk but no way to alert staff short of shouting. Asking for help in a normal voice was not fruitful.
My problem was a cold shower. It turns out the shower valve is plumbed backwards, so the farther the lever is turned toward hot the colder the water becomes. I was wide awake after my brisk shower!
Also, housekeeping skipped my room after the first night which was a minimal annoyance.
So not special, but clean, quiet, and safe.

10/10

Exceptional

17 Sep 2025

Nayeli

Could have a better breakfast options

10/10

Exceptional

12 Sep 2025

Irene

Nice property with airy and modern and clean rooms

Partner

10/10

Exceptional

12 Sep 2025

Patrick

walkable shopping and restaurant distance

10/10

Exceptional

07 Sep 2025

Neily

Great place

Super clean room, friendly staff

Friends_and_family Family

6/10

Pleasant

05 Sep 2025

Angela

If you stay at any of the Hilton Hotels just be prepared to not have a microwave to warm up your food. The Spark Hotel in Bluffton location only had one microwave that was in a main area. They need to bring microwaves back into the hotel rooms this is ridiculous. My next stay will definitely be at a resort or a place that has a kitchenette or Motel 6 they have a microwave this was terrible as far as not having a microwave, but the staff was really nice and helpful.

Leisure Family

8/10

Excellent

05 Sep 2025

Joseph

Decent stay for a decent price. Rooms as big and updated. Showers are very nice. Breakfast was ok, not as big as other places. Pool is okay, but not big, and has no hot tub. Bed was a little firm, but slept fine. Pillows were way too soft/flat, just ask for firmer pillow.

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Jessica

Staff was

10/10

Exceptional

01 Sep 2025

ABRIL

Good price, good place

Leisure Family

10/10

Exceptional

29 Aug 2025

Gershon

All above

Leisure Partner

10/10

Exceptional

26 Aug 2025

J. Anthony

Friendly service and quick response to an issue we had during our stay

6/10

Pleasant

17 Aug 2025

toney

People above us were very noisy.

The breakfast was definitely lacking… bagels and cereal.

Leisure Partner

8/10

Excellent

06 Aug 2025

Roger P

Price is high and the only cleaned my room the last night of a 4 night trip

Business

8/10

Excellent

06 Aug 2025

Courtney

overall good. some hiccups.

I stayed one night at spark, It was overall very good. The staff I interacted with were friendly. Room was clean and bed was comfortable. The only negative I have is that in the fitness area, the light would not work and there was no power to the two cardio machines. I also got charged for something that the person at the front desk said he would take care of (bringing my ice bucket back to the room) and clearly that did not happen.

Self

10/10

Exceptional

31 Jul 2025

Robert

Great place

10/10

Exceptional

29 Jul 2025

Cody

Great and quality hotel. Kind staff. Comfy beds, and good breakfast!

Leisure Family_with_children

8/10

Excellent

28 Jul 2025

Verified traveler

The room was comfortable. Parking was greatly crowded, with trucks and trade vehicles parking crosswise in the parking spaces. Room service was adequate but failed to restock the toilet tissue. The breakfast was very poor; the orange juice was undrinkable. No warm/hot food. Disappointing for Hilton brand hotel.

Partner

10/10

Exceptional

24 Jul 2025

Karen

The staff were very helpful, kind and respectful.

Leisure Family