Name: Best Western Plus Bluffton / Hilton Head Hotel
Address: 259 Okatie Village Dr, Bluffton, 29909, US

8/10

Excellent

17 Jul 2026

John

staff were very friendly. rooms was clean. breakfast was very good
would definitely stay again
only thing Hotels.com
says dogs up to 80lb but reality is dogs up to 30 lb. big difference. lucky ours passed for 30ish and they did not question us.

8/10

Excellent

17 Jul 2026

Anne

This hotel is nice; however, because it is dog friendly our first room had a high dog odor so we asked to move and the second room where we ended up staying also had a strong dog owner. If any dog allergies or sensitivities to smells ( even after buying a bottle of Febreeze dog odor relief spray) could not get rid of smell. All rooms in hotel are dog friendly which did not allow me to enjoy my stay.

Family

10/10

Exceptional

15 Jul 2026

Jenna

Nice big rooms. Beds were comfortable. Only issue I had were that the floors needed to be washed better

Family

10/10

Exceptional

15 Jul 2026

Andrew

Very nice and clean 10/10

10/10

Exceptional

13 Jul 2026

Eugene

Great Hotel

Family

10/10

Exceptional

12 Jul 2026

Yunique

Very clean and staff was very pleasant. Not far from Savannah or Hilton head.

Family_with_children

10/10

Exceptional

10 Jul 2026

Christine

We enjoyed our stay. It was clean and quiet and the location was excellent. The only thing that was an issue was that the TV had no streaming so no movies. Bummer.
Breakfast was ok. Variety could be better.

Partner

10/10

Exceptional

10 Jul 2026

Cedric

Book It!!! The room and bathroom are spacious AND clean!! 😩Im a germ-a-phob so that’s the FIRST thing I look for👀. When you walk into the hotel, the aesthetics are nice and smells fresh. I forgot the front desk manager name but she was very helpful! The hotel is also walking distance to the grocery store🎉. We didn’t get a chance to get in the pool BUT the area was also spacious and inviting! Only thing is I wish they would serve the breakfast longer for those who wish to sleep in(that’s the purpose of a vacation right?!), it ended at 9am😔. Other than that, we WILL be back!! GREAT spot!

Partner

10/10

Exceptional

08 Jul 2026

Stephen

Absolutely 10 out of 10!

Family

10/10

Exceptional

06 Jul 2026

Matt

Super clean and honestly one of the better valued hotels I’ve stayed at

Family_with_children

10/10

Exceptional

05 Jul 2026

Carlos

Second time this month!! We liked it so much that we will return as many times as possible!! Well done!!!

Family_with_children

10/10

Exceptional

03 Jul 2026

Rick

The hotel and common areas were neat and clean. Just a little off the main street and thus was very quiet. Bed was comfortable. Good breakfast, although would have liked some non-sugar oatmeal options. Would stay here again.

Partner

10/10

Exceptional

03 Jul 2026

lois

Found entire experience to be more than satisfactory!

Family_with_children

10/10

Exceptional

02 Jul 2026

eric

Great stay

Pet

10/10

Exceptional

29 Jun 2026

Megan

So happy with our stay at this hotel - everything from parking to the rooms was wonderful! Very clean rooms, easy parking, great breakfast for our first family trip of 4!

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Steve

I like everything about the property . No complaints . Clean , good breakfast. The staff is so helpful and mannerly especially Shirley such a nice lady . I will be staying there next month when am back in town .

Partner

10/10

Exceptional

26 Jun 2026

Deepika

Clean room, great breakfast

Partner

8/10

Excellent

24 Jun 2026

Christopher

Very good location.

10/10

Exceptional

21 Jun 2026

Andria

Good location.
Clean room
Good breakfast

Family

10/10

Exceptional

21 Jun 2026

Susan

Friendly, helpful staff. Clean rooms and breakfast area. Easy parking . Great safe area.

Partner

10/10

Exceptional

21 Jun 2026

Douglas

Excellent

Partner

10/10

Exceptional

20 Jun 2026

Amy

Extremely content with every aspect of this location and staff!

Partner

8/10

Excellent

19 Jun 2026

Ruth

Room was very clean, wonderful staff and great location. Breakfast was Ok but in a pinch it was good. Food was hot and breakfast area was clean.

Self

10/10

Exceptional

19 Jun 2026

Danny

What's not to like. New hotel, great layout, great location, safe-quiet. Had a KITCHEN my room ... perfect for long family stays. This is now my go-to hotel in Bluffton.

Self

10/10

Exceptional

13 Jun 2026

Lori

We just stopped for the night on the way to HHI. The hotel is new, updated, our room was very spacious. The breakfast had a good variety of food options. The front desk staff was helpful and friendly. The only negative was the glass shower door kept sliding open on the track.

Family_with_children

10/10

Exceptional

13 Jun 2026

Carlos

Excellent location, walking distance to groceries and. A couple of restaurants. Brand new building!! Awesome personnel!! Small lake view!! Free breakfast!! I think it covers all the check boxes!!!

Family_with_children

8/10

Excellent

06 Jun 2026

Michelle

Good stay and clean

8/10

Excellent

06 Jun 2026

Carmen

Great stay

Family_with_children

10/10

Exceptional

02 Jun 2026

KAREN

Comfortable lodging for a great price, will stay here again.

Family_with_children

10/10

Exceptional

02 Jun 2026

Patrick T

Bfast and parking

10/10

Exceptional

31 May 2026

Theresa

We were in Hilton Head, SC for our Great Niece's Gymnastics Competition. Our stay and the Staff were both Very Nice. The room was Extremely clean and Very spacious. The Breakfast was so much more than we were expecting. The cheese omelets were AMAZING!

Friends_and_family Family

10/10

Exceptional

26 May 2026

Lisa

Very clean and well taken care of property

Pet

10/10

Exceptional

25 May 2026

Patti

A really clean hotel with a
great free breakfast. The bed was comfortable and the shower was extra big.

10/10

Exceptional

25 May 2026

Tara

Excellent stay with amazing and helpful staff, clean room and nice pool. Breakfast is typical for hotel hot breakfast.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Betalis

Good

10/10

Exceptional

24 May 2026

Robin

This residence was all we hoped for and needed.. plus more. The free breakfast was amazing; the staff pleasant and always greeted us; very clean and exterior was a great space to walk or relax on patio. We will be booking there for next year.

Friends

10/10

Exceptional

24 May 2026

Matthew

Clean room

Family

10/10

Exceptional

22 May 2026

Eugene

Clean, new, and quiet! Parking is easy. It's a very nice relaxing location.

Partner

8/10

Excellent

22 May 2026

Nick

The hotel is clean quiet and comfortable?

Self

10/10

Exceptional

14 May 2026

alan

The only complain I have is I don’t have a complaint. Really a fantastic quiet hotel. Would recommend

10/10

Exceptional

07 May 2026

Jessica

You can tell this hotel is fairly new; everything was clean, the room was spacious and the employee that checked me in was very sweet.

Self

8/10

Excellent

02 May 2026

HEATHER

Breakfast was not great

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Christina

Room and property was very clean. Loved how pet-friendly the hotel was. Made us feel relaxed having our dogs with us. Buffet was very mediocre with little options. Location was great though!

Family_with_children

8/10

Excellent

28 Apr 2026

AVALON

Everything was fine except the breakfast, there wasn’t a variety of choices and it was the same thing for 5 days. That needs improving otherwise my stay was relaxing and pleasant.

8/10

Excellent

28 Apr 2026

Desoon

Could upgrade breakfast a little bit

Family

10/10

Exceptional

23 Apr 2026

Donald

Front desk girl was very nice

Partner

10/10

Exceptional

22 Apr 2026

Joann

The hotel was clean & well maintained. The Staff was welcoming, friendly & helpful. The included breakfast was excellent. The location is convenient to many stores, restaurants & sight seeing, but not right on a highway so there's no highway traffic noise. Our only complaint is they pillows are very small--not a typical bed pillow size. All around, a great place to stay.

Family

10/10

Exceptional

22 Apr 2026

Linda

Outstanding hotel! Shirley was so attentive and helpful. The breakfast exceeds the expectations! Wonderful! We won’t go anywhere else when we visit our Mom in Sun City

Family

10/10

Exceptional

22 Apr 2026

Matthew Dean

We had a room with a view over the lake which was perfect with younger children and older adult children (Me) looking for alligators every morning. All the staff were helpful but the stand out member was Shirley, very welcoming very helpful and breakfast just wasn't the same without her there.

The room was large enough with 2 queen beds (thats king size for UK people) and a sofa bed. Parking was free onsite.

We had a little issue with our flight but the team at the hotel were more then accommodating with out late arrival. Overall a fantastic experience and defiantly a hotel we would stop in again.

Family_with_children

4/10

Poor

21 Apr 2026

Ruth

I recently stayed at Best Western, & while the hotel itself is a bit older, it was VERY clean & well maintained. The bathtub, bed, & overall room cleanliness were excellent, which I truly appreciated. However, I found the pricing to be quite high for the overall experience.

The breakfast was disappointing, especially the eggs. I ended up just eating waffles, as the other options were not very appealing.

Unfortunately, my biggest concern came after my stay. I accidentally left behind a small bag & contacted the hotel right away. The staff initially confirmed they had found the item and advised me to email a prepaid shipping label. I was also told that management would take care of getting the package shipped.

I followed their instructions, purchased a prepaid label with insurance, and called to confirm that everything had been sent. I was reassured that the item would be shipped out, which I truly appreciated at the time.

However, the next day I received a call stating that they were unable to take the package to UPS, & that I would need to pay an additional fee to arrange a UPS pickup instead. This was both unexpected and frustrating, especially since I had already followed their original instructions and paid for shipping and insurance.

While I understand that misunderstandings can happen, the change in information led to unnecessary additional costs & inconvenience. What started as a positive customer service experience unfortunately turned into a disappointing one.

Partner

8/10

Excellent

16 Apr 2026

Nick

Yes

Self

10/10

Exceptional

15 Apr 2026

Larry

New hotel, fresh and clean! Beautiful room, lobby and breakfast area. Property was well landscaped and very pleasant. I would highly recommend this hotel. We will come back again if in the area.

10/10

Exceptional

15 Apr 2026

Brian

Yes

10/10

Exceptional

15 Apr 2026

George

Very good staff! Have a nice quick breakfast every morning to get the day started. Parking was safe and secure! Would defiantly stay hear again! Enjoyed our stay at The Best Western Plus Bluffton/ Hilton Head Hotel Okatie, South Carolina.

Partner

10/10

Exceptional

13 Apr 2026

Laura

We had a great stay at this hotel. The beds were very comfortable and the room was spacious. The front desk staff was polite and helpful throughout our visit.

The common areas were clean and well maintained, and the hotel surroundings felt peaceful and tranquil. Breakfast was good and not too busy, which made the experience even more enjoyable.

Overall, we would definitely stay here again and recommend it to others.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Serhii

👍

10/10

Exceptional

04 Apr 2026

David

I was very happy in all accounts with my stay atthis Best Western. Off beaten path but all you need is in close proximity/walking distance.

Self

10/10

Exceptional

04 Apr 2026

Kenneth

We arrived late evening and the overnight receptionist was wonderful. Very professional, and prompt to assist with our accommodation needs… extra towels and sheets for sofa bed. We woke, expecting to miss breakfast but was pleased to see it was still available for the most part at 10 am with many guests still indulging. Rooms appeared to be recently renovated and in clean condition. First sofa bed mattress that ever looking brand new and no stains for our child to utilize.

Family_with_children

10/10

Exceptional

28 Mar 2026

Chris

Perfect!

Business

10/10

Exceptional

28 Mar 2026

Stacey

Our room was clean and bed was comfortable. Sonya was so helpful getting us checked in and directing us to the EV charger. Breakfast selections were excellent. Only concern is that EV parking and use is extremely limited with only 2 chargers. Our main reason staying here is the EV charger and we were lucky to have access since there were at least 5 EVs expecting to use 2 chargers.

Partner

10/10

Exceptional

24 Mar 2026

Tasha

Very pet friendly! Room was extremely clean. Staff was so friendly and helpful. The breakfast had super options and was amazing. Beds were comfortable. Shower pressure was the best! This is one of the best hotels we ever stayed at. Would most definite stay again.

Pet

8/10

Excellent

23 Mar 2026

Michael

I really enjoyed the staff! The hotel is fairly new so everything was nice! The two concerns were the room got warm at night and the breakfast was horrible.

Partner

10/10

Exceptional

22 Mar 2026

Melanie

Clean room, well-maintained property, breakfast decent, great location. 5/5

Family_with_children

4/10

Poor

22 Mar 2026

Paul

The property itself was new so it was shocking to endure the hvac sounds and inaccurate heating and cooling. The unit was loud and incessant and the temperature was inconsistent. The fridge made clacking sounds at random moments throughout our stay. It was difficult to sleep when we were unable to get the temp down below 73 at bedtime only to wake to 68 degree temps in the morning. It had a mind of it's own. The couch was uncomfortable and the mattress and pillows were, as well. The coffee was an off brand that didn't appeal to us. Breakfast choices were scant and unappealing; we ended up foregoing it and eating out every day. Shame on us for settling and not notifying staff of all the issues with the room. The facility was packed and we don't usually complain. In fact, we don't usually write reviews like this, we just wanted to give a heads up to potential travelers.

Partner

6/10

Pleasant

20 Mar 2026

Oliver

Paid for 2 queen beds but got a king sized one. Was uncomfortable with 4 people

10/10

Exceptional

19 Mar 2026

Gregory

Great, brand new hotel in a great area. I’d definitely stay again.

Partner

10/10

Exceptional

19 Mar 2026

Alexandria

Clean room and friendly staff

Family_with_children

10/10

Exceptional

17 Mar 2026

Lisa

Very friendly staff, clean and well appointed property! Will definitely return in the future.

Family_with_children

10/10

Exceptional

15 Mar 2026

Karen

Great stay.

10/10

Exceptional

15 Mar 2026

Lorene

I think this is a brand new hotel! everything is fresh and clean and dog friendly. It's easy access to the road for Hilton Head also (about 30 minutes to the beach). super nice!!

Pet

10/10

Exceptional

14 Mar 2026

Debora

Nice, new, quiet, with a very nice breakfast.

Partner

10/10

Exceptional

14 Mar 2026

bong

Did not use the pool but based on the rest of the hotel I would think it would be up to my standards

Pet

10/10

Exceptional

12 Mar 2026

David Bryan

Great service.

10/10

Exceptional

10 Mar 2026

Stephen

BEAUTIFUL location, and incredibly affordable. The beds were very comfy, the room was clean, and the staff was so welcoming and kind. Would stay again for sure!

Family

10/10

Exceptional

09 Mar 2026

Ashley

Was very clean place and staff was friendly. I would stay here again.

10/10

Exceptional

09 Mar 2026

Stacey

The woman we checked in with at the front desk was so nice and informative. Very clean and comfortable as a pet friendly hotel. There was a nice variety of breakfast items. I would like to see more EV chargers since there's only 2 and they're a slow level 2. One was in use, and we took the other one. If anyone else showed up that night expecting one, they'd be out of luck since you have to stay parked at it overnight. I would have been very upset if I had arrived and there were no available chargers. We chose this hotel for being pet friendly and having EV chargers.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Benjamin

The hotel was very nice but a ways off I95 for us traveling north on I95.

2/10

Poor

08 Mar 2026

Ray

I did not stay at this hotel. It was booked in error. The staff at Hotels.com and the Marriot did not help in any way to get the booking reversed and refunded.

10/10

Exceptional

07 Mar 2026

Linda

Enjoyed our stay greatly especially the bed - so comfortable

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Gary

Everything about our stay was excellent except for the dead pillows. Especially since the hotel is new.
Staff is very nice and friendly. Property is immaculate. Complimentary breakfast offered something for everyone and the dining area is spotless with the staff constantly ensuring there was enough food.

10/10

Exceptional

02 Mar 2026

Melissa

Clean and accommodating

10/10

Exceptional

01 Mar 2026

Anne

Amazing and very friendly staff, brand new hotel, very clean- would definitely recommend!

10/10

Exceptional

28 Feb 2026

Bruce

New Hotel. Loved the waffles

Partner

8/10

Excellent

24 Feb 2026

Jeff

Clean room and friendly staff

10/10

Exceptional

16 Feb 2026

katherine

Pretty new, clean. Great bed. Great hot water and water pressure!!!!!!
Good breakfast would have liked hard boiled eggs.
Enjoyed our stay

10/10

Exceptional

15 Feb 2026

Sue

Beautiful location and very well maintained property. Good breakfast. Bed was super comfortable.

Partner

10/10

Exceptional

15 Feb 2026

Lora

Room was in immaculate condition! The BEST part of the entire stay was the Staff! Everyone was so kind and courteous!

Leisure Pet

10/10

Exceptional

08 Feb 2026

Lynne L

Wonderful staff. Really clean hotel. Definitely recommend it!

Leisure Self

6/10

Pleasant

15 Jan 2026

Carolyn

Didn't have any breakfast I am late riser

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Phyllis

Breakfast was fair, but decent.

Leisure Pet

10/10

Exceptional

21 Dec 2025

Jake

Good room, nice staff

10/10

Exceptional

14 Dec 2025

DOUGLAS

Great value for money.

10/10

Exceptional

08 Dec 2025

Elizabeth

Clean rooms friendly staff

Business

10/10

Exceptional

07 Dec 2025

Kathryn Ann Griffith

Great room and breakfast. Easy to make the reservation, to access in the area, and to communicate with the wonderful staff. Thank you!

Leisure Self

8/10

Excellent

07 Dec 2025

Jermaine

Great Place

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Janelle

Staff was friendly and room was clean. Need was very comfortable!

Leisure

10/10

Exceptional

22 Nov 2025

Ruth

1 night, solo with small dog. POSITIVES: Kind staff, very good breakfast, good wifi, clean and fresh, pet fee $25 (cheaper than at many hotels), bed comfortable, shower pressure good, small duck pond with interesting birds beside hotel. NEGATIVES: Got too warm in room in wee hours of morning, and it was very challenging to enter the highway plus make a U-turn per GPS as traffic was crazy busy even at off-time on a Thursday. I miss the days when Bluffton was just an ignored river town. Even so, the hotel feels quiet on the inside and I would stay there again.

10/10

Exceptional

22 Nov 2025

Erich

Very clean, quiet, friendly staff. Convenient location.

Leisure Pet

8/10

Excellent

29 Oct 2025

Briana

The room and staff were amazing. My only complain was a very strong cleaning smell in the lobby. But I would rather a clean smell than a bad one so can’t complain too much.

Leisure Family_with_children

8/10

Excellent

27 Oct 2025

Roya

Great hotel with one problem

The hotel was new and staff were very nice. Room was nice and roomy. We had some lake view too. Price was very reasonable. The only minus was that their bed was very noisy. Brand new furniture, but don’t know how it was so noisy

Partner