Extended Stay America - Bluffton - Hilton Head

2/10

Poor

06 Aug 2026

Megan

Only stay here if necessary. This hotel is meant for contract workers. The gym literally has a treadmill, bike and strider machine. No weights and no space to workout. Plus the phone in the room did not work and the internet is awful. The staff is never at the counter so it is hard to get what you need. I would not recommend staying here if you are visiting bluffton for vacation.

4/10

Poor

30 Jul 2026

Steve

It says 2 star hotel . You get 2 star hotel . They didn’t lie .

10/10

Exceptional

28 Jul 2026

Max

I like the no carpet approach to visible cleanliness. The bathroom was clean and the bed was very comfortable. Best value in the hotel industry.

8/10

Excellent

27 Jul 2026

Michelle

Definitely have to do something about your air conditioning system thank God we travel with a fan we can put on our night table. We would put it on 66 or 65 and it would feel like 80° in our room. Other than that everything else was great

10/10

Exceptional

26 Jul 2026

Tameria

Gtg

10/10

Exceptional

26 Jul 2026

jesse

Easily accessible. Convenient to 95

6/10

Pleasant

23 Jul 2026

Chad

The hotel was evidently still under construction. Lots of noise and debris. The gym was out of order and the breakfast options were lacking.

It was my first time at an Extended Stay and overall it wasn’t terrible but just not a typical hotel experience.

2/10

Poor

13 Jul 2026

Tonya

The room seemed clean until I started to see roaches crawling in the room. I had to hurry and pick my suitcase up off the floor so I wouldn’t take them home with me.

Family

8/10

Excellent

13 Jul 2026

Robert

The overall property was nice, but the worst part was the so called grab and go breakfast was a 30 cent breakfast bar. Thanks again

Partner

8/10

Excellent

12 Jul 2026

Yoremi

Parking was easy to find, great location, overall decent clean room. Im only giving it 4 stars because the bathtub was yellow, there were no toiletries, the window looking outside was cracked and there was a really weird strong smell in the room, since we were only staying one night and I always bring a humidifier with me we were able to mask it with some essential oils. The breakfast was ok it wasn't your usual continental breakfast but wasn't a deal breaker for us since we usually like to go out and explore breakfast options nearby.

Family_with_children

4/10

Poor

12 Jul 2026

Mark

The breakfast was coffee some granola bars and small packaged muffins. There was only one bath towel in the room the front desk today me that they found that hard to believe and reluctantly gave me additional towels. Coffee maker hair dryer pots n pans cups all had to be checked out and where not in the room.

Partner

6/10

Pleasant

07 Jul 2026

Audra

It was a convenient location close to different store

Pet

10/10

Exceptional

06 Jul 2026

Urszula

Very convenient

Family_with_children

10/10

Exceptional

05 Jul 2026

Andrew

By far one of the best hotels I’ve ever stayed at and for a very reasonable price! Top tier, 10/10 recommend staying here and it’s not too far from activities/shopping and the island! Great job guys! If I could give 11/10 I would!

10/10

Exceptional

03 Jul 2026

Douglas

Nice basic hotel, very friendly staff. They were cleaning up the lobby from flooding, but I assume that was temporary. Room was clean and comfortable, but had no kitchen utensils and few bathroom amenities.

Partner

10/10

Exceptional

28 Jun 2026

Carol

Great experience!

6/10

Pleasant

27 Jun 2026

Kushagra

Should have proper breakfast.

Family_with_children

10/10

Exceptional

25 Jun 2026

Kevin

Everything good, just have to make sure that when you have late check ins the staff are on it. Last time I did a late check in and the door was lock and nobody was at the front desk and the phone that supposedly is for call the front desk was dead.

Self

8/10

Excellent

22 Jun 2026

Barbara

It was a good and clean hotel to stay at. We had no complaints

Partner

6/10

Pleasant

20 Jun 2026

William

Room was simi clean, Entrance Frontdesk was weird. Check in guy was very short. Door to room was damaged like someone had kick it in. Did not seem to safe

Family

4/10

Poor

20 Jun 2026

Jasmine

I couldn’t get extra rags until we used what we had and took them to the front desk. Staff on site seemed like she was aggravated every time you Sasha something to her.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Chris

Staff was not helpful at all, didn’t seem to know anything about what was going on. Lobby smelled like mold due to some water leak. Had loud fans blowing 24/7 in lobby and eating area. It’s obvious there was mold because they had large holes in the drywall all around, cutting out the moldy drywall. Had to cut my trip short and of course they charged me for a full week even though I only stayed there 3 nights.

Self

4/10

Poor

16 Jun 2026

Jacqueline

Front desk staff were very rude, unprofessional and lacked customer service experience. Wood near the door handle and lock were broken off badly. Food found on night stand shelf. Continental breakfast was very slack each morning of our stay. Spiders were present throughout the room's. Very large dogs were allowed and barked often.

Family_with_children

8/10

Excellent

14 Jun 2026

Christine

Clean, easy to get to, easy parking

6/10

Pleasant

13 Jun 2026

mary a

AC was controlled in 2 places. It worked fine. Breakfast is awful!! No fruit or yogurt. Just store bought Oatmeal & muffins. Had to go find a place to eat. My saying is “If you can’t do it right, don’t!!

Partner

10/10

Exceptional

12 Jun 2026

Joseph

Very cool

Family

10/10

Exceptional

07 Jun 2026

Dan

Our room was great as were the staff. There was a water main break the morning we left so we couldn't get breakfast but other than that everything was perfect.

Family

8/10

Excellent

06 Jun 2026

Ted

It’s newly open, but the service was good! The continentental breakfast need more of a variety and include real breakfast food😉

10/10

Exceptional

06 Jun 2026

Milburn

Very clean hotel. Friendly staff

6/10

Pleasant

06 Jun 2026

Debra

The room was nice it was very clean. It appears that the sheets had not been changed. For whatever reason they were working on the breakfast area. The young lady that was working on the evening we checked in, she did provide us with bottles of water. Overall it was a fairly decent hotel. I wouldn't want to stay at another Extended Stay.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Jeffrey

Excellent place to stay for the price. Very clean, no nasty carpet, comfortable bed. Would definitely stay again

Partner

10/10

Exceptional

05 Jun 2026

Bettey

Great property

4/10

Poor

01 Jun 2026

Vicki

Our checkin went smooth received cards to room & received adaptable room on 2nd floor . The room was clean & cold when we entered room
I was not happy with no breakfast when I came down by 8:00 am . Everything was gone . I was lucky to get coffee. While sitting in the breakfast room & verbal loud argument started by a woman with long bleach braids behind the counter with another woman with a black top / black pants . The lady behind counter came toward her screaming etc at her& she back & she left the building. It was very unprofessional. We came back late evening for the night & no maid have entered our room to give us fresh towels or made up beds . The beds not being made up wasn’t a need to be done . I have never been in a hotel without service.
This morning my husband went downstairs to get coffee around 8:00 sm no food & he said creamer was gone . When we’re were leaving no cups to get coffee . I checked out & waited for 15 mins waiting for an employee to come to front desk . I checked out & I
Asked for a receipt. On the receipt was $234.00 for room 201 but not my credit card last 4 numbers. I paid for 2 nights on Expedia . I won’t be using your motel again. I get better service with Wyndham ( La Quinta inn & Holiday Inn .
I paid $344.00 for 2 nights

Family

10/10

Exceptional

30 May 2026

rafael

The hotel is located in a suburban well lit, well paved area. About 30 min or less from the beaches. The rooms and lobbies were clean and comfortable, with a home feel to it. Staff was pleasant. I Highly recommend!

Family

10/10

Exceptional

30 May 2026

Schuyler

The stay was good. Room didn’t have a hair dryer, ok since I didn’t need one this time. Overall great for our 1 night.

Partner

10/10

Exceptional

29 May 2026

Lakshmanan

All good overall

4/10

Poor

28 May 2026

mitchell

room had no coffee maker no ice bucket

Partner

8/10

Excellent

27 May 2026

Kristen

It’s a place to stay for a quick overnight. Nothing really to offer if you plan on staying a few days. And if you are expecting a big continental breakfast, Forget It! All they had to offer was water, coffee, and packaged mini muffins and NutriGrain bars next to two vending machines.

Family

10/10

Exceptional

25 May 2026

David

Make sure your bank knows you're traveling

Family_with_children

6/10

Pleasant

25 May 2026

Patrice

Room is antiquated. Beds are terrible and no smart tv in 2026. Very low shower pressure and AC is LOUD.

Family_with_children

6/10

Pleasant

24 May 2026

Cathy

Nothing unique and bare minimum rooms and breakfast was non-existent. Front desk Ashley was by herself on holiday weekend with no room cards! That’s unacceptable and poor management to leave your employee to have to leave the desk all night up and down elevator with guests. She was so professional and dedicated.

Partner

10/10

Exceptional

24 May 2026

Nancy

Lovely hotel, would stay again.

6/10

Pleasant

23 May 2026

Dynasty

Clean room , very knowledgeable and helpful staff , air conditioner worked marvelous, I did see a few people with dogs , I was disappointed with breakfast I thought they would have eggs , pancakes etc like other hotels but instead they had fruit bars mandarins boiled eggs in the fridge oatmeal in the premade packs coffee .
They don’t have cribs

Family_with_children

10/10

Exceptional

16 May 2026

Paul

Excellent

2/10

Poor

11 May 2026

Traci

At first, everything was great. Check-in with Jeremy was good. The room was clean and comfortable. We were checked in for 2 nights. The morning of check out, at 7am it sounded like someone was breaking into our room. Luckily we had the door stop barrier in place, otherwise this woman, who was screaming, “what are you doing in there!” would’ve burst right in. She tried multiple times to push the door open past the barrier. I was in bed & my husband was in the shower. I yelled for her to get out of our room! Next thing I know the room phone rang & it was this unhinged woman asking again what we were doing in the room. She said the room was out of service for 45 days & that we had to get out! I told her we were checked in by Jeremy & we were checking out in 2 hours! She said we had to get out or she was calling the police! She never identified herself as even being an employee of the hotel. I told her to call the police then. I proceeded to try to get ready as quick as possible & then she comes to the door again with 2 police officers. It was an AWFUL EXPERIENCE! I told the police that I just wanted to finish getting ready & get the hell out of the hotel. He said that was fine! Supposedly this crazy woman, Ebony, was the “general manager” of the hotel. She only said who she was in front of the police when I asked who she was!!! When we called corporate to file a complaint, was told that hotel employees can bust into your room at any time! DO NOT STAY HERE! EVER!!!

Partner

8/10

Excellent

07 May 2026

Tina

This is overall a very nice hotel. The floor was very dirty in our room and needed to be swept and the bathroom was average with the shower area being the issue, if not for that part it was useable. Staff at check in was amazing and super friendly. My teenage son lost his wallet sometime between checking in and getting to our room, we did not realize until next afternoon and went back for it as his tile showed it at front desk. Needless to say all his cash was gone and after speakimg with the GM of this property did not receive very clear answers and was told ahe would call after she looked at camera footage, we still have not received this call.

Family_with_children

10/10

Exceptional

05 May 2026

Tonia

Had a strange experience at check in where the front desk staff was MIA. There was two other guest attempting to check in but there was no one around. I left, had an early dinner, returned and a very pleasant gentleman checked us in. The room was very clean and beautiful. It was a great place to stay that was close to all the places we wanted to visit.

Partner

10/10

Exceptional

02 May 2026

Gregory

Been here 3 times in past year and always enjoy my stay

10/10

Exceptional

30 Apr 2026

Carolanne

Clean. Very nice.

Pet

4/10

Poor

29 Apr 2026

Laurie

There is no breakfast, just granola bars. There is no milk for coffee, just chemical creamers. There is no hair conditioner no lotion no housekeeping . You are instructed to bring sheets and towels to the lobby if need be. Rude uninterested staff. Shower door off track.

Partner

10/10

Exceptional

28 Apr 2026

Charles

Everything was clean with the exception of a long hair in the sink.

10/10

Exceptional

20 Apr 2026

Kathryn

Pet friendly and very clean. The staff was so inviting. I will definitely be back for my next visit.

10/10

Exceptional

19 Apr 2026

Dean

Great A.C. clean room amazing staff very good location for what this trip needed

Partner

6/10

Pleasant

16 Apr 2026

Timothy

Understaffed

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Tommy

Staff was very friendly and helpful.

Friends_and_family Family

2/10

Poor

11 Apr 2026

Christianna

Run the other way! They can’t solve simple problems and they act like it isn’t their job or responsibility to take care of the issues at their own hotel! I don’t think I’ve ever experienced such a lack of caring. What has happened to customer service? It definitely doesn’t exist at this location. The rooms were just ok. If you want to use any kitchen items you have to request them from the front desk and hope that they have some left. A grab and go breakfast to them means crappy nutrigrain bars and one of the days they didn’t even offer coffee! Absolutely horrible! I will NEVER stay at this hotel again! Spark by Hilton is so much better! Go there! This place rots!

Family_with_children

10/10

Exceptional

29 Mar 2026

John

Front desk staff couldnt have been more pleasant and helpful.

Partner

10/10

Exceptional

26 Mar 2026

Thomas

Yes

Partner

10/10

Exceptional

19 Mar 2026

Alyshea

Yes

10/10

Exceptional

15 Mar 2026

Norma

Property well maintained. Clean spacious updated rooms. Good value.

Partner

6/10

Pleasant

09 Mar 2026

Paul

Cant believe extended stay now charges for utensils. Why stay if i need to being my own.

Self

6/10

Pleasant

04 Mar 2026

Dave

Room was as expected but some disappointments:
- no TP in bathroom. Other guests were lined up at front counter for TP and towels.
- A/C was very noisy all night.
- breakfast was a joke. More of a grab and go.

Pet

10/10

Exceptional

04 Mar 2026

Michael

Everything was great

8/10

Excellent

02 Mar 2026

Barbara

The breakfast menu was very limited.
The room was clean and the staff helpful.

Self

10/10

Exceptional

02 Mar 2026

Merissa

Everything was so clean and well-maintained. All of the staff I encountered were friendly and helpful. The bed was so comfortable and again, it was so clean! I will definitely be staying here again the next time I'm in the area.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Dena

The amenities what a great room

Family

6/10

Pleasant

28 Feb 2026

Karen

George at the desk was very pleasant. Breakfast…????? No 1/2 and 1/2, no milk for coffee. 2 yogurts and 2 muffins. There was 3 cereal bars. Only 3 hot cups left and none around to get more. Yes it was reasonably priced but do not advertise breakfast to go if there’s NOTHING to go

10/10

Exceptional

15 Feb 2026

Duke

The manager at this location is fantastic! Very personable, funny, and very helpful. Extended Stay is lucky to have her.

Leisure Pet

10/10

Exceptional

13 Feb 2026

TANISHA

Clean rooms and friendly staff.

Leisure Family

10/10

Exceptional

04 Feb 2026

Mary

The front desk staff were terrific! She made sure that she gave us a room that she had personally inspected earlier.

8/10

Excellent

28 Jan 2026

Sylvia

Great staff, very clean room, comfortable bed. It is not a full kitchen - there is a microwave and induction two-burner but no oven. The cooking items provided were adequate but not great. Overall, however, a great stay for the price.

10/10

Exceptional

27 Jan 2026

Kathryn

Nice room, great staff, excellent accommodations for travelers with dogs.

10/10

Exceptional

27 Jan 2026

Kathryn

Great place to stay with my service dog. Everything was handy and clean and staff was friendly and courteous.

10/10

Exceptional

27 Jan 2026

Kathryn

Clean room, great staff, very convenient and easy access to pet relief area for my service dog. Could not ask for anything more!

Leisure Self

8/10

Excellent

23 Jan 2026

Beatriz

Good prize for what was offered, the room and bathroom were clean.

Leisure Family

10/10

Exceptional

21 Jan 2026

jeremy

Very courteous staff very clean hotel

10/10

Exceptional

16 Jan 2026

Mouna

The room was very clean. The bed was very cozy and comfortable. It comes with microwave, fridge, tv and small table where you can eat comfortably. It’s also close to the food lions about 15 minutes.

Leisure Family

8/10

Excellent

15 Jan 2026

Jeff

Sleepless night. Construction on 3rd fl

Business Self

6/10

Pleasant

14 Jan 2026

Frank

Clean and cheap, so it's worth the money. This is a basic hotel, the breakfast is practically nonexistant, but you can prepare food in your room.

Business

10/10

Exceptional

03 Jan 2026

Jose Luis

The room was pretty clean and quiet.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

CHARLES

Excellent staff (Aesha & Miai) have made my stay very positive. Clean room and amenities make it less stressful. Highly recommend!

Business_and_leisure Self

10/10

Exceptional

29 Dec 2025

James

The rooms were big and very clean and comfortable.

10/10

Exceptional

28 Dec 2025

Mary

Friendly staff, clean room and quiet!

Partner

10/10

Exceptional

21 Dec 2025

Brenda

Facility very clean. Pet friendly. Pet stations in many areas. Very friendly staff.

Leisure Pet

10/10

Exceptional

21 Dec 2025

Kristen

Staff very nice

Business_and_leisure Self

10/10

Exceptional

18 Dec 2025

Jeff

Nice staff and clean room

Business Self

10/10

Exceptional

12 Dec 2025

Avi

Rooms were spotless no complaints the staff was great area is great best extended stay I’ve stayed at

Business

10/10

Exceptional

06 Dec 2025

Mabel

Clean and comfy beds

Leisure Family

6/10

Pleasant

05 Dec 2025

Tonya

Clean

Friends_and_family Family

8/10

Excellent

03 Dec 2025

Kalaivaanan

It was good, rooms are very clean. But breakfast is very limited with just Bar/Mufin

Leisure Family_with_children

8/10

Excellent

01 Dec 2025

Tracy

We enjoyed our stay!

8/10

Excellent

30 Nov 2025

Byron

The room was not spotless, but eh staff was very courteous

Leisure Partner

10/10

Exceptional

25 Nov 2025

mary a

We have & paid extra for our dog. We were given a handicap room and I nearly fell in the shower due to the slippery shower floor. Nowhere to hang towels except near the toilet!! Not good!!!

Leisure Pet

10/10

Exceptional

25 Nov 2025

Matthew

Property amenities are in good shape, well appointed rooms and comfortable beds. But to call a few granola bars, muffins and coffee “breakfast” is a bit of a stretch, not to mention that I’ll have to make a stop before I get back on the road so I can eat something decent this morning.

Leisure Pet

10/10

Exceptional

23 Nov 2025

Wendell

Staff was very helpful. Location is quiet. Room was clean.
Breakfast was very limited in choices.

Partner

10/10

Exceptional

09 Nov 2025

Felix

clean and everything is up to date the girl at the front desk was super nice and the price was extremely good

Leisure Self

10/10

Exceptional

04 Nov 2025

Jessica

Great stay.

Business

10/10

Exceptional

02 Nov 2025

Brian

Yes we had a very nice time
And they were very accommodating

Leisure Family

8/10

Excellent

29 Oct 2025

Jeffrey

Staff is always great. New manager, he was very accommodating and great to work with.

Business

2/10

Poor

19 Oct 2025

Natalie

Would not recommend

Leisure Pet