Red Roof Inn Hilton Head Island

United States , Hilton Head - SC
HILTON HEAD ISLAND, 5 Regency Parkway
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100 reviews shown

2/10

Poor

07 Jun 2026

Andrew

Clean the room

Family_with_children

4/10

Poor

07 Jun 2026

Cody

Room was not ready several hours after check-in. The tv/cable/internet did not work the entire stay. Exposed screws, missing smoke detector, damaged walls, and strong mold smell. Staff was nice atleast but unable to address or fix anything. No discount or credit offered due to the lack of internet/cable.

Friends_and_family Family

2/10

Poor

27 May 2026

Natalia M

I wish I can add pictures, room was disgusting dirty . Rolled flack hair is everywhere, old socks, previously left in a room… we couldn’t walk in the floors, was soooo dirty , I think outside was cleaner then inside.
I would never recommend to stay there. I made a comment on google , property management apologize and ‘ hopped’ we coma back again. That’s is so crazy to me .

Family

6/10

Pleasant

25 May 2026

Nicasio

They don’t clean the rooms in a daily basis

Self

10/10

Exceptional

22 May 2026

SHITAL

Great price in Hilton heads when everything else was double the price, this suited me perfectly as solo traveler.

Self

6/10

Pleasant

16 May 2026

Jim

No laundry's service, parking okay, room little smelly

Friends

2/10

Poor

16 May 2026

Amy

Floors were very dirty. No bath towels just hand towel after shower. No blow dryer lots dog poop no one seems to clean up after dogs. Overall not a pleasant experience

4/10

Poor

16 May 2026

Lenny

The rooms are very dated . Cracked sink, soiled rugs, chipped or cracked floors

Self

6/10

Pleasant

14 May 2026

Virginia

Not friendly staff

4/10

Poor

11 May 2026

Patrick

Air-conditioning did not work properly. The room was dirty. Was charged for a safe use in the room three dollars a day at check-in. Got to the room and it did not even have a safe.
Hot water and a bed. Don’t expect much.

Partner

6/10

Pleasant

09 May 2026

Mark

Parking was fine. Pool was nice, but not heated. The property needs some love. It seems clean, but it needs paint, simple things like a toilet papper holder ! Who ever owns this place isnt putting any money into making it presentable. Its a discrace to the rest of Hilton Head.

Self

10/10

Exceptional

02 May 2026

Shawn

Great stay for low price!

2/10

Poor

27 Apr 2026

Glenn

When we checked in they put us in a bounce queen bed trim when we had booked king size. The first room looked poorly maintained, heaters looked burnt out, tv was missing hdmi cable. When we went to front desk they did move us to a king size bed room. But tv remote was connected to cable box. This was fixed. King size room does not have a fridge in it. When I asked I was told the room I booked did not have fridge but in checking on site none of rooms say if they have a fridge. All hotels and motels we have stayed at in the past all had fridges.
To top things off there seemed to people smoking marijuana around the property.

Partner

8/10

Excellent

19 Apr 2026

Deke

Staff was helpful and friendly

Self

2/10

Poor

13 Apr 2026

Soonyim

It was terrible experience about that place.
Because wait rist do rong.
There are so terrible in the room.
It was holl l in the wall.

4/10

Poor

12 Apr 2026

CHRISTINA

What laundry service?
Parkimg was easy.
Staff was overwhelmed with problems from guests. Most of these problems were preventable of they had fully prepared the rooms before the guests stayed in them. Amoung the problems were one lady didnt have a shower curtain. We didnt have a remote and went multiple times and they kepta promising to come help us. One guest had 6 people and two sets of towels for a room with more than one bed. Our room had fpur people to share a single bottle of shampoo, no conditioner. Feet were brown from walking on the floor. Ac unit made a smell and figured out it ls the rooms that reek. Black mold spots on walls of bathroom....it didnt have a working fan for the humid small room. No cold water. Front desk employee on night shift was outside smoking weed with guests and then the tall gentleman came inside high to help.
Pillows were flat and vary few.. if they are going to have flat pillows....do four like most hotels. If they properly set the rooms, they would not have as many people comming up to them.
One woman was waiting two and a half hours for her room..4pm with her reservation. No breakfast...just coffee...conflicting signs for free pet but then one said they are now charging..
Writting on the lamps in the room. These are fixable things but staff needs to step up thier game and hire more facilities employees to clean and take care of the details thst ultimately add up. Employees getting high instead of manning the desk at night.

Family_with_children

10/10

Exceptional

12 Apr 2026

Edward

Relaxing

Self

2/10

Poor

10 Apr 2026

Tylené

Ya'll over booked them and every reservation had to wait HOURS to get rooms.

Partner

2/10

Poor

10 Apr 2026

Jose

Terrible terrible terrible place. Had a poor man waiting forever for his room. Our room was disgusting. Front desk never answered. HIGHLY DISAPPOINTED

Family_with_children

10/10

Exceptional

08 Apr 2026

Alahna

Very nice and friendly loved the area.

4/10

Poor

29 Mar 2026

Lenin

Bad

Partner

6/10

Pleasant

23 Mar 2026

Craig

NOT POORLY MAINTAINED, BUT POORLY RENOVATED. COULD BE MUCH BETTER WITH A LITTLE ELBOW GREASE

Partner

8/10

Excellent

23 Mar 2026

Gregory

Very nice and affordable

Self

10/10

Exceptional

19 Mar 2026

Shannon

The laundry service is good and fantastic hospitality.

Partner

10/10

Exceptional

14 Mar 2026

John

Nice property. Convenient to beach and amenities!

8/10

Excellent

16 Feb 2026

Ryan

We had a generally pleasant stay at this property and wouldn't hesitate to stay there again, although the lack of a breakfast was a disappointment (I think the coffee bar photo duped me into thinking they provided it). The only things keeping it from getting 5 stars were how loud we could hear guests talking just outside our room and the $3/day \"safe fee\" that they charge by default (they will remove it upon request at check-out). Check-in and check-out went well, and the staff were friendly and attentive. The room was clean and spacious. Overall, a good stay.

Partner

4/10

Poor

02 Feb 2026

LeRoy

Room was a \"dump\". Final straw, spotted and killed a \"roach\" of some kind, so I checked out 2 days early. Expect full refund for Fri 1/30 and Sat.1/31 Room charge.

Business Self

2/10

Poor

07 Dec 2025

Verified traveler

Hole in wall under desk light burnt things hanging above bed rusted lamp rusted ac cover hanging off

2/10

Poor

30 Nov 2025

Earl

The room smelled like dog and cat urine. The rest of the room was filthy. Had to change hotels. We've been going to this Red roof inn for years and it just continues to get worse. I advise you not to stay here.

Partner

10/10

Exceptional

04 Nov 2025

Elsena

Friendly staff. Accommodated my request to be far from the smoking area. Clean room. Quiet neighborhood. Comfortable bed. Thanks for a great stay and good value!

Business

6/10

Pleasant

31 Oct 2025

Josh

Has. A suite and living room TV didn't work and couldn't pull dresser out to check cords lamp in bedroom didn't have a bulb and only 1 little trash can in the entire place plus dusty

8/10

Excellent

24 Oct 2025

russell

Room was great for a couple of nights great location on Hilton Head island

Leisure Self

8/10

Excellent

23 Oct 2025

Frank

Front desk staff was very helpful and accommodating nice young girl who checked me in was fantastic

8/10

Excellent

22 Oct 2025

Josh

Room wasn't dusted well and sink drain had hair in it and bee wasn't very comfortable for a suite

Partner

10/10

Exceptional

21 Oct 2025

DENNIS

Delwin is a great manager!

10/10

Exceptional

19 Oct 2025

Dustin

Had a good time with the family and two pets for a quick weekend getaway . The 2 employees working nights at front desk was great and kind... location and price was also great ...we will be back

Friends_and_family Family

2/10

Poor

19 Oct 2025

Colby

Arrived at 430 - no one at front desk. Called, waited, nothing.

Came back at 1030 - same problem. Waited until the guy showed up.

No tv, no pool, no breakfast

Business

8/10

Excellent

17 Oct 2025

Edwin

Good parking. Pet friendly.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Christopher

Parking lot was safe. Saw a police car in parking lot this morning driving thru. No issues.
Some maintenance needed but room was clean and comfortable.
Advised front desk of a few things. Very nice and receptive.

Friends_and_family Friends

6/10

Pleasant

13 Oct 2025

SHARON

There was a musky smell and there was problems with the toilet which was taken care of. The room was not that clean. Would I stay here again or refer to someone else, probably not.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Rhonda

We stayed one night. The rate is affordable and the room was comfortable and clean.

Partner

8/10

Excellent

05 Oct 2025

Melanie

Clean room, helpful staff.

Leisure Pet

2/10

Poor

05 Oct 2025

Kenneth

No. Room smelt really bad. The entire hotel need a make over. Need to be updated. Asap.

Partner

10/10

Exceptional

28 Sep 2025

Clay

Staff was Awesome 👌

Leisure Pet

6/10

Pleasant

12 Sep 2025

Edward

Black mold on the ceiling, never stayed dry, always humid.

Leisure Self

10/10

Exceptional

10 Sep 2025

Edward

Little humid.

Leisure

4/10

Poor

08 Sep 2025

Curtis

Everything

Leisure Partner

4/10

Poor

07 Sep 2025

Bradford

Thr front desk was often not staffed

6/10

Pleasant

06 Sep 2025

Meredith

We got to our “suite” with 5 people, there was a dead bug on the table, only enough towels for 2 & asked for linen for the pull out bed & it took over 2 hours to get at 11 at night.

Leisure Family

6/10

Pleasant

02 Sep 2025

John

The staff was good. The place is definitely showing its age.
They were having issues with TV channels while I was there and the phone in the room didn't work. It wouldn't be the first place I would book.

Leisure Self

10/10

Exceptional

29 Aug 2025

Kim

We loved it

2/10

Poor

27 Aug 2025

Robert

The worst hotel I've ever stayed at in my life. Extremely old and run down property. We were supposed to stay for 6 nights, we left after 1 because we didn't feel safe. Room wasn't clean when we checked in. TV didn't work, one of the lights over the bed didn't work. Toilet paper holder was broken, toilet paper was sitting on top of the toilet. The tub had been painted in an attempt to hide repairs

Partner

10/10

Exceptional

17 Aug 2025

Michael

the parking lot was extra clean and the overall exterior cleanliness of he property enhanced my sense of satisfaction

Leisure Partner

10/10

Exceptional

16 Aug 2025

Charles

Nice property and an excellent value for my one night stay.

Leisure Self

8/10

Excellent

14 Aug 2025

ANJALI

The property is good Jessica tried to help us so appreciate.

Leisure Family

2/10

Poor

12 Aug 2025

Lisa

They have bed bugs and the front desk woman is rude to put it nicely. Never again. Run fast and far!

Leisure Family

6/10

Pleasant

09 Aug 2025

David

Okay for one night

Additional fee for early check-in. No fridge, microwave, hair dryer or Kleenex in room. They do accept pets as we travel with a 12 pound miniature poodle. No extra charge! Only coffee in the lobby! Many tv channels to choose from! Room is small but works for two people. No elevator — have to use the steps for second floor! Deadbolt on door did not work!

Partner

8/10

Excellent

08 Aug 2025

Elvin J.

Room felt as if there was moisture on the floor. Toilet was difficult to flush. Shower leaked around the shower head.

Leisure Family

6/10

Pleasant

06 Aug 2025

John

We thought we would have a refrigerator & microwave and did not; not happy about that.

Leisure Partner

4/10

Poor

04 Aug 2025

Dennis

It rained that night and the room took water. Staff was short handed and distracted. Breakfast was poor

Leisure Family

2/10

Poor

03 Aug 2025

JaNean

Key Issues

Could not be checked in. Room key issues. Manager’s master key didn’t even work. They said that they would call us when we could check in. Never got that call.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

patricia

Wow

Love it

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Abhishek

Good

6/10

Pleasant

28 Jul 2025

Verified traveler

Odor in room

We booked two nights, but only stayed one. There was a stale, musty odor in the room, that no amount of febreeze and disinfectant could mask. My husband killed a roach that was crawling on the floor. The beds were not comfortable, and my sheets had stains. The pool was well kept; it was the best part about the hotel. The location is also pretty great.

Friends_and_family Family

6/10

Pleasant

27 Jul 2025

Brian

The rooms aren’t sealed very well because even though it was a 100% smoke free property, our room reeked of pot the first night we were there. So someone in one of the rooms around us must’ve been smoking. I alerted the front desk and they said there was nothing they could do about it nor could they switch me rooms. The standard rooms didn’t even come equipped with a hairdryer.

Leisure Family

4/10

Poor

26 Jul 2025

Kaye

We could not wait to leave this room. It was dirty and smelled. Front door was sticking and had to throw shoulder in to it to open. Light over vanity did not work. Hair dryer not working. Bathroom was dirty. We won’t be back. We stayed at this hotel 20 years ago and it is a shell of what it used to be.

2/10

Poor

26 Jul 2025

Tamara

Not good no microwave and refrigerator. Standard rooms dont have these thing. Horrible.

Leisure Family

4/10

Poor

25 Jul 2025

beth

got locked out of room bc key cards deactivated in the morning when we went to breakfast across the street still had 55 min until check out got fixed at office. went right back to check out no one in office lots of ppl trying to check out some locked out of their rooms too she never came back after 30 min we left. I called gm of property from card I picked up he told me they couldn't email me a receipt of my room bc res was made through third party but assured me I wasn't charged their security deposit or safe fee (stupid to charge daily safe fee for something in room) he said he only had one employee and didn't seem to care about my call asked if I was finished bc he wanted to hang up

2/10

Poor

23 Jul 2025

Bruno

I stayed for 9 nights and never received housekeeping, despite multiple requests. Towel service was denied, and I was told to get them myself. The room was dirty and had roaches. I had to buy my own toilet paper and toiletries. The hotel also charged a safe use fee and only partially refunded my deposit. Poor service, unsanitary conditions—I do not recommend this hotel.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Demetrius

Great

Self

10/10

Exceptional

20 Jul 2025

Carla

My first stay at a Red Roof Inn was pleasant. The price was affordable and our 1 bedroom suite was large for our party of 4. Some updates are needed but if you just want to experience Hilton Head and your budget is tight consider staying here. There’s no bells and whistles. A few guests had large dogs, but they were quiet and no barking and leashed, Staff is very nice and helpful!

Leisure Family

10/10

Exceptional

14 Jul 2025

Kathy

My Vacation

We have been coming to HHI way before it became known as a tourist attaction and have always stayed here so, If you want a Mid-Island location to stay this is it. The Staff (Mr. Mike and Ms. Jessica) where very professional and handled My Check in and Out like a breeze. The room itself served its purpose for the 4 nights we stayed. The Motel is across from some very good eateries including The Comedy Club and Nectar you can walk there it you want. Also The Dry Dock Restaurant and Bar (which we ate at our last night and will be back..very good) is in walking distance. The Inn was very quite and the Pool was refreshing. The Motel itself is a little outdated BUT very well maintain. Internet was on spot but the TV stations were a bit of a challenge to fine but really who needs a TV when you are at Hilton Head Island, right. We will be back soon and plan on staying again at The Red Roof Inn.

Friends_and_family Family

4/10

Poor

14 Jul 2025

FAITH

Front office was open and no one was in there for 35 minutes when I arrived at 10pm at night. Anyone could have had access to anything in the front office where peoples’ information cards were sitting. The phone rang twice. I seriously thought maybe I should have called 911 because I thought someone might have robbed the place or something. No towels were in the room and got supplied 2 for the 3 night stay with 3 people. The room had roaches in it and the floor made our socks turn black. Totally gross.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Charles D

Very comfortable, clean, quiet, restful.

Business

6/10

Pleasant

08 Jul 2025

Titilola

Pretty decent

Nice staff. Hotel old and outdated. Rooms were not bad. The area is nice and quiet.

Self

10/10

Exceptional

08 Jul 2025

Cristiane

Good

Business_and_leisure

4/10

Poor

06 Jul 2025

Leon

EVERYTHING WAS BAD, STARTING WITH NO HOUSEKEEPING FOR 4 DAYS AND 3 NIGHTS, NO SERVICE, NOT EVEN FRESH TOWELS, NO SOAP, NO NOTHING, WITH A BAD CIGARETTE SMELL. THIS WAS THE WORST PLACE I'VE BEEN. I WILL NOT RECOMMEND RED ROOF TO ANYONE.

Leisure Family

10/10

Exceptional

06 Jul 2025

Melissa

Good hotel for the price and location. The pool was clean and well kept. It was quiet and no issues. The hotel was full for the fourth of July holiday.

Partner

6/10

Pleasant

29 Jun 2025

valerie

I didn't like the rooms had no microwave or small fridge..

Leisure Pet

4/10

Poor

28 Jun 2025

Kaila

It was a cheap place to lay your head but there was a constant musty/sour smell in the room. A lady’s under garments were left on the bathroom door when we arrived. Needed a place to stay until we could get into our condo, unfortunately would not recommend and wouldn’t stay again.

Leisure

6/10

Pleasant

28 Jun 2025

Nick

Overall, affordable and quiet. For a quick stay, and the price, it was everything I could have hoped for.

Leisure Family

2/10

Poor

28 Jun 2025

Patrick

Room #250 was not cleaned! Room #249 had a dog next door that cried all morning. I could go on but i prefer not to

Leisure Family

8/10

Excellent

28 Jun 2025

Ann

Liked the privacy and convenience

Leisure Partner

10/10

Exceptional

27 Jun 2025

Katheryn

The customer service was nice and the room was nice.

Leisure Partner

4/10

Poor

23 Jun 2025

Keith

Wife disturbed

The room was not as big as the picture presented. Cleanliness was sub-par at best. Found dead bugs on my room floor and toilet was dirty from prior guest. We didn't stay 15 minutes!

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

James

It was a enjoyable stay but wish they would have had a some sort of free breakfast but everything thing else was good

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

Laura

It was okay. No microwave, no mini refrigerator. Bugs kept crawling inside the room. Room had a very muggy/wet smell. Staff was nice. Bath towels had a very weird smell. Overall it was okay for the price.

Leisure Family

10/10

Exceptional

22 Jun 2025

Cristiane

Good

Business

2/10

Poor

22 Jun 2025

John

Arrived at 10:20 PM and room needed to be cleaned before we could check in. The room had an Odor to it. Later that evening called to say that my wife could not find her pajamas and was told if they were thrown away if they were found, and then the person hung up on me.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

JOHN

Staff was excellent, large room, pretty grounds.

Friends_and_family Family

6/10

Pleasant

18 Jun 2025

David

Could be better!

Nice location - not far from beach - needs to be updated - our room smelled like cigarettes and AC

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Brandi

It was so close to coligny. It was in a great location. The pool was perfect. The staff was super friendly. Love the dumpster cats and raccoons. Brought the most peacefulness while sitting around the hotel.

Partner

4/10

Poor

16 Jun 2025

William

The room still had previous persons food in the refrigerator. I had 5 large blackish red ants crawling on 1 of the beds and believe 1 bit me in my sleep. Was promised a call from manager that never came.

Leisure Family

4/10

Poor

16 Jun 2025

kimberly

The staff were very rude
They gave me a rook I go to unlock the room and someone else is staying in the room then I hand to Waite 30 mins to get another room and couldn’t get towels

6/10

Pleasant

15 Jun 2025

Vaibhav

Room was just ok, during check in they shoud have asked for which floor you want to get room

2/10

Poor

13 Jun 2025

Georgia

This place felt incredibly unsafe after we were given the key to someone else’s occupied room (and the occupant returned while we were at the door). There were people loitering all over. The rooms smelled musty and didn’t look clean. The carpets were wet. We booked somewhere else after 5 minutes. We wouldn’t let our kids stay here.

Leisure Family

10/10

Exceptional

12 Jun 2025

Joel

Cheap hotel close to the train station so you can move freely without the price tag of more exclusive and expensive hotels.

Business Self

2/10

Poor

12 Jun 2025

Kathi

I was extremely dissatisfied with my stay. The television didn't work and no one ever came to fix it. the room was musky and I was miserable the entire time. I couldn't find another hotel because I had prepaid for the stay. I am still waiting on the manangement to call me but no one has. dont stay here! The onl reason I stayed here is because they accepted pets. But never again!

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Jason

[Note: This review is for the 2nd story rooms, which I believe are renovated and cost slightly extra]

There are not many budget hotels on Hilton Head island. I had a pleasant stay and would book here again. It has a pool. I stayed here on two occasions and stayed in different rooms on the 2nd [top] floor. Both were very new, clean, and functional. It was quiet while I was here - probably because Hilton Head being a resort island it doesn’t have any long-term/homeless/Section 8/Government Assistance people staying there.

2/10

Poor

07 Jun 2025

Dana

Check in staff was friendly. For $150 a night I don't expect to be having attic reactions

Leisure Partner