Name: Holiday Inn Express Hilton Head Island by IHG
Address: 10 Tanglewood Drive, Hilton Head Island, 29928, US

10/10

Exceptional

06 Aug 2026

Linda

It was beautiful. Staff very friendly, breakfast bar was great

2/10

Poor

05 Aug 2026

Anne

We had no hot water 5 days!!! Front desk workers were very unsympathetic. Manager, Rob, was no where to be found! No AC in hallways so very hot. AC was loud and didn’t work very efficiently. There was also some sort of vent in the hallway that was so loud! Half of the tv channels didn’t work

2/10

Poor

04 Aug 2026

Chelsea

Well I parked my car in the designated parking area and someone cracked my windshield over night. I asked the staff about checking the cameras and they told me there aren’t any and didn’t really care to help me further while on my birthday so definitely pretty lame

10/10

Exceptional

03 Aug 2026

Maria

The hotel is so close to the beach and a lot of restaurants, shops, good places with things to have fun with your kids. I really recommend it!
My room was clean. The housekeeping service is amazing. Staff is available when you need them.
The food is good. You find staff around keeping the breakfast area clean and food trays full all the time. I love the coffee, it’s fresh. Sometimes you have to make a line because of that, but it’s worth it.

10/10

Exceptional

03 Aug 2026

Donna

Property was great. Staff very pleasant. In walking distance to everything. Only fault, room definitely could have had a better cleaning

10/10

Exceptional

02 Aug 2026

Kandice

Great choice will be back to stay again

2/10

Poor

02 Aug 2026

Tyler

Not recommend for seashells or beach experience

2/10

Poor

01 Aug 2026

Joy

There was no hot water the first day I was there, until end of day on day 2. I was put in a room that the shower did not work, and after a day on the beach I needed to get the salt and sand off of me. So, had to change rooms at 10pm. The frustrating part was that the hotel was fully aware that the shower was broken because they had ordered a part for the shower and it wasn't in. So why put someone in that room to begin with?! I was moved to another room, there was a fork in the fridge and the air conditioner didn't work properly. I will never stay at this hotel again. The maintenance man was very nice and helpful.

6/10

Pleasant

31 Jul 2026

Johnny

Ms. Sonia was wonderful throughout my stay. There were several hiccups that weekend, and she was a trooper the entire time. Now, the area doesn’t look like what the website on Expedia shows. I think those were older photos. The room was clean, staff, and breakfast was great. The parking was horrible due to hotel being booked up. Other than that, we had a great time.

4/10

Poor

30 Jul 2026

Kendra

We booked this Hotel cause it was Me and my Husband Anniversary. A storm came threw and the lights and TV and hot water was off so we dealt with it we stayed 2 days.So we got a discount but only about 40 dollars or less. I don't feel we should have been charged at all but we will not be back.

8/10

Excellent

30 Jul 2026

Worner

Good location. Nice stay. The property had some maintenance issues though. The ice machine on my floor was broken. One of the two elevators broke down but was quickly fixed.

8/10

Excellent

30 Jul 2026

Melynda

Location room for the Breakfast was very small, hard to move around and not much of a seating area. Had to take it back to the room to eat.

8/10

Excellent

29 Jul 2026

Frederick

Tamara at the front desk was very helpful and professional.

2/10

Poor

29 Jul 2026

Tiana

The hotel is not kept up how the pictures look online it needs a lot of work. The hallways are hot with no AC. The breakfast buffet style continue to run out of food, and there was no adequate seating to eat at. The rooms and hallway smelled terribly. I also seen a roach in my room. The lights went off Sunday night and didn’t come on till after an hour nobody was notified of anything. The hotel is really rundown and overpriced.

4/10

Poor

29 Jul 2026

Telicia

Room clean and staff friendly and helpful. No hot water for days and the flying roach and then power outage with something catching fire was the final thing for me. No future bookings for me at any Holiday Inn Express. First and last time.

2/10

Poor

29 Jul 2026

Bettie

There were several issues with the property that made our stay uncomfortable. There was no hot water 2 of the 3 days so we had to take cold showers. There was loud noise outside our room due to a motor running constantly. There was a leak on our patio which caused water to pool on it. The staff were very friendly and tried to help.

4/10

Poor

28 Jul 2026

Riya

Did not have hot water for two days, power went out in middle of night for two-three hours. Staff was also quick to help when needed. For example, we also were unable to use Roku and they gave us remote quickly. But there was no Roku box or stick there to be able to watch.

2/10

Poor

28 Jul 2026

april

Upon arrival we noticed our shower handle was broken. Front desk was notified several times. No one came to fix it until moments before checking out. My mom's room had freezing water the entire trip. When telling the front office while checking out they said they wouldn't charge a 10$ parking fee. Basically we were unable to have a shower while at the hotel.

6/10

Pleasant

27 Jul 2026

michael

My first room the ac didn't work. I called done they got us a new one. Then that night hot

2/10

Poor

27 Jul 2026

Venski

We did not have hot water for two nights of our stay!

6/10

Pleasant

27 Jul 2026

Cresia

This is a great hotel walking distance to beach etc. But what the problem was for me and my family for the entire days staying here, we had to take showers in cold water. There was no hot water.

2/10

Poor

27 Jul 2026

Ervin

Air conditioning in my room and through the hallway and elevator was terrible. Leaving the room you would sweat till you reached the lobby. The lobby area was nice and cool for the employees at the front desk. Breakfast was also terrible. There was long waiting to get items stocked to the point on the last two days we just ate elsewhere.

6/10

Pleasant

26 Jul 2026

Jorly

Although we had an overall good experience I wanted to mention some things for others to consider. 1. There’s no AC on the hallways, it’s not enclosed so to speak. 2. I could hear the elevator from my room or full conversations in the hall, walls are thin. 3. Breakfast situation was not ideal, also no AC, very crowded, (what I believe to be cross contamination), and did not meet my expectation of other Holiday Inn Express experiences.

6/10

Pleasant

25 Jul 2026

Monica

The room was clean, breakfast was good, and parking was a little challenging especially after 9pm. Overall our stay was good.

6/10

Pleasant

25 Jul 2026

mary ann

Check in lobby was small and dirty. Room was clean and comfortable. We skipped breakfast due to coffee machines broken.

10/10

Exceptional

24 Jul 2026

László

More choices breakfast, chees, ham, etc.

6/10

Pleasant

24 Jul 2026

Rachel

We stayed 5 days/4 nights and never had our room cleaned during our stay. We had to ask the front desk twice and call housekeeping just to get a few clean towels. Despite varying our breakfast time between 7:30-9:00, the breakfast options were slim; most things were gone and not replaced and the pancake machine was out of service all but one of the days.

6/10

Pleasant

24 Jul 2026

Trina

This is an older hotel that has been, or is currently being, remodeled. While many updates have been made, the bathrooms still need some attention. The shower handle was extremely difficult to turn on. Even my husband, who is pretty strong, was worried he might break it because it was so stiff.
The room also had a musty, stale smell. Since the hotel is close to the ocean, I understand that humidity can be a factor, but it was still noticeable. Breakfast was just okay, and the seating area was too small to comfortably accommodate the number of guests. The elevators are not air-conditioned, so they became very hot when several people were riding at once.

On the positive side, the location is excellent. It's an easy walk to Coligny Beach, as well as numerous shops and restaurants. The hotel also offers complimentary golf cart rides to the beach if you prefer not to walk. The park next door has a fun little \"river\" area where kids can play, which was a big hit with families. We even spotted an alligator in one of the ponds—hopefully people will stop feeding it!

Overall, Hilton Head is a beautiful, clean destination, and the area surrounding the hotel was well-maintained and enjoyable to explore.

6/10

Pleasant

22 Jul 2026

Steven

The beds were comfortable. They didn't have a fan or a a/c vent in the bathroom. Therefore it was very uncomfortable to take a shower and get dried off with out sweating. And also there is not a sink in the bathroom it is out in the room and that seemed very inconvenient. Probably will not stay here again.

10/10

Exceptional

22 Jul 2026

Janay

We stayed here for a day and the staff was very nice and super helpful! Only issue was it’s super hot and humid but it was bearable . Definitely would stay here again

10/10

Exceptional

21 Jul 2026

jesse

Everything was great

Family

10/10

Exceptional

21 Jul 2026

Michelle F

Nice location, clean rooms. Staff was very nice and helpful

Family

8/10

Excellent

21 Jul 2026

Donna Marie

Rooms clean. Front desk very considerate and helpful. Room was not cleaned early. Tended to do lat afternoon when. Already back. When I called immediately they brought fresh towels. Breakfast was good. Some of the staff stood there when there were empty bins on food and I had to ask and then they brought it out. I just think it was one person but it impacted on my time. In all a great stay.

Partner

10/10

Exceptional

20 Jul 2026

Rogers

We have stayed at the Holiday Inn several times. The hotel is across the main road from the beach, but there is a free trolly to the beach that is available. There is also a public playground for the kids next to the hotel.

The breakfast is good. The pool is clean. The staff is nice. Overall it is a good hotel for a beach vacation in Hilton Head.

Family_with_children

10/10

Exceptional

20 Jul 2026

Art

Loved all the trees, lots of shade.

Partner

6/10

Pleasant

19 Jul 2026

Jamie

The hallways are wide open motel style which makes the hallways extremely hot and lets bugs in. The room was small but adequate. Our air conditioner in our room did not drain properly and our entire rug was soaked. They did come try to dry it with a machine. Also found a rusty razor blade under the bed. It was extremely close to the beach. Just a 9 minute walk to the beach and coligny plaza. It is in a great location.

Family_with_children

8/10

Excellent

19 Jul 2026

Jacqueline

The property location was very good; a 5 minute walk to shops and restaurants. The property could use some renovation. The breakfast menu could use some variety.

Family_with_children

10/10

Exceptional

17 Jul 2026

GREGORY

Outstanding location, beach, shops and a variety of restaurants all within walking distance.

Partner

4/10

Poor

17 Jul 2026

venkateswara rao

Not as expected

Family_with_children

4/10

Poor

16 Jul 2026

sricharan

The front desk staff acted like they did not want to be there. Both during check in and check out. I saw a roach in the hotel room. Parking was difficult to find, especially during the nights. The only positive was the location, as it was at a walkable distance from the beach.

Self

10/10

Exceptional

16 Jul 2026

Susan

Very nice! Stayed on the 4th floor with a beautiful view of oak trees and palmetto trees. Bed was super comfortable! Could walk to the beach from hotel. Would definitely stay here again.

Partner

10/10

Exceptional

16 Jul 2026

Heidi

Great stay; fantastic location

Partner

8/10

Excellent

15 Jul 2026

Lisa

Hotel was very nice and clean. Offered excellent breakfast choices. Homemade biscuits and gravy were awesome. Trip was very relaxing. Only con was the way doors shut. Had constant banging noises.

Partner

8/10

Excellent

14 Jul 2026

Avery E

Decent breakfast - same food every day but the staff was great to keep it replenished. During especially busy times, would be nice to have access to disinfecting wipes to clean off tables when staff hasn't been available to do it b/c they are filling food.

Plenty of towels, sheets and blankets (although sheets for pull out bed were stained - ew). Beds and pillows were comfortable.

$10 parking fee per day and $50 per day pet fee are ridiculous. Charge a refundable pet deposit for any damage and a flat fee of $100 for a pet.

Family_with_children

4/10

Poor

14 Jul 2026

Caitlin

Our hotel room hallway and room was flooded from a rain storm, the breakfast area is very crowded and confined. Super expensive just for location and it’s not even on the beach

Family_with_children

8/10

Excellent

14 Jul 2026

Jeremy

Always call properties before booking to know about “ additional fees” each location has separate rules that Expedia does not tell you about til u show up and if not budgeted correctly can delay or ruin trip there’s a $10 per day parking fee and a $50 hold but besides that hotel,location,food was excellent will definitely add to list of “ double back” if planning to stay in area again

Family_with_children

8/10

Excellent

13 Jul 2026

Lorenzo

Nice location but the hotel needs some renovation! Corridor extremely hot, no AC!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Lloyd

Very nice! And clean.......

8/10

Excellent

13 Jul 2026

Marisa

Self

10/10

Exceptional

12 Jul 2026

Kevin

Hotel is located close to the beach (8 minute walk or a 2 minute drive) as well as other amenities. Very reasonably priced and rooms are very clean and beds were comfortable. The complimentary breakfast was also very good.

Family

8/10

Excellent

11 Jul 2026

Valerie

Very nice staff and hotel. Not enough parking.

Partner

6/10

Pleasant

11 Jul 2026

JoAnne

I did not like the fact that they charge you 10.00 a night to park in their lot as a guest

Pet

10/10

Exceptional

10 Jul 2026

Amy

Great staff

Partner

4/10

Poor

10 Jul 2026

Tanvi

Our stay was very disappointing. On the first day, we discovered that the refrigerator in our room wasn’t working. We reported the problem to front desk several times, but no one came to repair or replace it.

By the second day, all of our leftovers had spoiled, along with our bottled water and other drinks. The spoiled food caused a strong, unpleasant odor in the room that lingered throughout our stay. Unfortunately, the smell became so bad that it made my daughter feel sick.

Secondly, after we checked out on July 3, an unexplained $40 charge appeared on my credit card. I have not received any explanation for this charge.

While I understand that maintenance issues can happen, the lack of response to repeated complaints and the unexpected charge after checkout made this a very frustrating experience. I hope the hotel improves its customer service and communication so future guests don’t have to deal with similar issues.

Family_with_children

10/10

Exceptional

09 Jul 2026

Jorge

This property exceeded my expectations. Some spots in shaded parking garage helped with the heat daily. It was right beside the new park they built. Got the opportunity to see gators on site too which was awesome. Easy access to everything.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Kenneth

We had a nice stay at this Holiday Inn Express. The grounds were well landscaped and gave the hotel a pleasant appearance. Our room was clean, comfortable, and well maintained.

The pool was a good size and was nice for cooling off after a day at the beach. The only drawback was that trees around the pool dropped leaves and other debris into the water, so it was noticeably dirtier by the end of the day.

We also liked having a balcony, although it would have been better if there had been two chairs instead of just one.

There was plenty of parking, which made coming and going easy. The location is one of the hotel's biggest strengths. We were able to walk to the beach, several shops, and a good variety of restaurants, so we rarely had to drive once we arrived.

Overall, this is a clean, comfortable hotel in a great location. We would definitely consider staying here again.

Partner

8/10

Excellent

09 Jul 2026

Adriana

This was a good location and adequate place for a one-night stay. It was tucked away yet walking distance to the beach and shopping/restaurants. The open-air hallways are a little odd, but the rooms were clean and in nice condition. The pool looked pleasant but we did not utilize it on this trip. Breakfast could be improved upon. The hotel was quiet and other guests seemed well-mannered.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Luz

Everything was good however I don’t know why the Holiday Inn don’t have coffee makers in the room s like most hotels. Although they have coffee in the lobby for the guests they don’t have regular milk for the coffee and I for one can’t have heavy creamer. I decided to just take it black not good the coffee was cold. I threw it out

Partner

10/10

Exceptional

06 Jul 2026

melisa

Super clean and friendly staff. Don’t bring toiletries. They supply shampoo conditioner body wash lotion. You can request toothbrush and everything else you need!! 10/10 would stay again. If coming during holiday parking can be hard but everything is walking distance.

Family_with_children

10/10

Exceptional

06 Jul 2026

Terrie

The hotel was nice and family oriented. The hotel staff were welcoming and kind. Breakfast was typical of hotel style food. Overall, we had a nice stay.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Joey

Great location, but the rooms were not as expected for a recently update hotel. We stayed over the July 4th holiday, so we expected it to be busy, and it was. So I will not knock them for the overly crowded breakfast room, the slow elevator or the high price. However, the rooms were difficult to manage with 2 adults and 2 children. The bathroom was small and the vent was not working. After one shower, water would drip from the ceiling. Also, the rooms seemed too small for two queen beds. No in room coffee maker and no divider or curtain between the beds and sink / mirror. No chairs on the balcony.

Family_with_children

8/10

Excellent

04 Jul 2026

Cheryl

room was clean Hotel was of good standers
staff was helpful

2/10

Poor

04 Jul 2026

Mehdi

Not a clean place; rooms are dirty, especially the carpet. Not a friendly staff member, especially an old lady who I think is the manager—no parking for all guest cars. and charge for parking..

Partner

10/10

Exceptional

04 Jul 2026

David

The room was comfortable and convenient to the beach. Tamer was very helpful and a provided excellent customer service!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Karen

A great location and a good price. The grounds were nice with a great view of ponds and a little wildlife of turtles, alligators and birds. The room was clean and the beds were very comfortable. The staff was very friendly and helpful. The complementary breakfast was not so good. The water/juice machine did not work and the food was so so. Bottled water was provided later in the day.
All in all, we would stay there again.

Family

8/10

Excellent

02 Jul 2026

Michanda

Staff extremely helpful and concerned . Rooms/ appliances to to be checked regularly for any issues such as broken beds, refrigerators etc.

Family

8/10

Excellent

02 Jul 2026

Klio

This was great for families. Friendly staff and good location but rooms could be bigger or better maintained.

Family_with_children

6/10

Pleasant

30 Jun 2026

Mark

Rooms were hot

Partner

10/10

Exceptional

30 Jun 2026

Emerson

Parking was great they had plenty of room to park. I never had to try a real hard to find a parking spot.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Brianica

This hotel is in a great location and was a great price. Clean and close to the beach and local shops.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Katherine Lynn

Breakfast nice. Bathroom was grungy. Good mattresses and pillows. Carpet was slightly dirty.

Family

10/10

Exceptional

29 Jun 2026

Rita

Excellent service , new beds and good hot breakfast options

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Brian

Everything was clean and staff was very nice and attentive.
Had issues with noise at night with slamming doors and rude people talking loudly but that is not a knock on the hotel, just people in general.
Would return in the future

Partner

8/10

Excellent

27 Jun 2026

Kenny

Breakfast wasn’t great. Toaster only works on one side. Ran out of different breakfast foods at various times

Family_with_children

8/10

Excellent

27 Jun 2026

Sharyl

Breakfast included was excellent but $10/per day parking. Ice machine and washer and dryers only on certain floors. No suna or hot tub.

Family_with_children

8/10

Excellent

27 Jun 2026

Marie

Excellent customer service, breakfast was great and location very close to the beach and restaurants
They charge $10.00/day for parking

Partner

10/10

Exceptional

26 Jun 2026

EV

Thanks

4/10

Poor

25 Jun 2026

Vanessa

For this property to be highlighted as ‘recently renovated’, I question that. Our toilet was poorly attached to floor and toilet paper holder wasn’t properly attached to wall. Bed topper smelled lightly of smoke, elevators were humid and smelly. Breakfast was not desirable. Parking wasn’t a problem and hotel was conveniently located, I wouldn’t stay again.

Family_with_children

10/10

Exceptional

24 Jun 2026

Michael

The hotel is in a very nice location on the island. Adjacent to a park with a live music event every Tuesday during the summer. About a 12 minute walk to the public beach and about the same time in another direction to the food market, restaurants and shops. One restaurant is close by only taking a 5 minute walk. If unable to walk, a free trolley close by will take you to the same places. Beautiful landscape surrounding the hotel. Very pleasant area. Friendly and professional staff.

Self

10/10

Exceptional

24 Jun 2026

MARCELLA

Tamara at front desk was extremely helpful

Partner

10/10

Exceptional

24 Jun 2026

K.L.

The staff was great. The hotel is located within walking distance of the beach and local restaurants.

Self

6/10

Pleasant

24 Jun 2026

Christopher A

Our room was only cleaned one day out of 4. Even though daily housekeeping was supposed to be provided. Had to ask for towels, cups and toilet paper. Went to front desk for tp and was offered box of Kleenex. Breakfast was okay but wasn’t told about $10 a day parking until checkout. Won’t be staying there again.

10/10

Exceptional

24 Jun 2026

Jennifer

Great location for biking or walking to the beach and Coligny Plaza. Hotel was clean and comfortable.

Family_with_children

10/10

Exceptional

23 Jun 2026

Omar

We had a wonderful time and everything was great at the facility.

Partner

10/10

Exceptional

23 Jun 2026

Robert

The girls at the Front desk were super courteous and accommodating.

Partner

10/10

Exceptional

22 Jun 2026

Janet

really great location and price was right

10/10

Exceptional

21 Jun 2026

Annamarie

Pretty good spot to stay in and was a decent price compared to other accommodations around the area. Breakfast was included and had a lot of options. You do have to pay for parking but it was $10 a day. The trolley was accessible right on the property which was awesome to use. Hotel is located pretty close to a lot of tourist locations and close to stores that you can buy essentials at

Family

10/10

Exceptional

21 Jun 2026

bob

The hotel stay was great, all the staff were wonderful, cleans, breakfast every morning, perfect location, walking distance to beach, restaurants and tourist shopping, etc.

Partner

8/10

Excellent

21 Jun 2026

Katie

Hotel was good. Pool area was nice. Enjoyed seeing the alligators and turtles in the pond. Easy walk to the beach from the hotel.

Family_with_children

4/10

Poor

20 Jun 2026

Dillon

Front desk staff has poor communication

6/10

Pleasant

20 Jun 2026

Laurie

Great location and pool area. Shuttle to beach was never really available and you have to ask for the number and call 20minutes ahead for availability.we have a 10lb dog and we’re charged a large fee and were given a “pet room” not the king room we booked for our anniversary. Understandable they have designated pet rooms but we were across from housekeeping who arrive early in the morning, loud talking in hallway, loading carts, doors banging etc. the room next to us had a large Rottweiler who barked at everything.

Pet

8/10

Excellent

19 Jun 2026

Edria

The only reason for four stars instead of five is because the corridors open to the outside, which means no air conditioning, and the elevators also had no air conditioning. It was quite hot outside so that made the space a bit stifling. Everything was clean, however. The location was great and close to a lot of places we wanted to go. The staff was very helpful and friendly.

Family

2/10

Poor

17 Jun 2026

Valliery

I booked the room because Google said it was closest to me, which it was in a different state. My mistake for not double checking but then called the hotel to get a refund or transfer my reservation to a near by hotel and was told they wasn’t able to. I called several people on this situation and no one could help me. $229 wasted. I’m very upset. I understand I made a mistake but why wasn’t it fixable.

Partner

10/10

Exceptional

16 Jun 2026

DeLois

This hotel was very beautiful and the staff was pretty helpful. Super busy but it’s expected as we also came with a huge family. 9/10 would recommend.

10/10

Exceptional

15 Jun 2026

Robert

Good location close to Coligny. Entire Staff were super friendly and helpful. Breakfast was Top Tier.

Good place to stay !

10/10

Exceptional

15 Jun 2026

Kim

We were only there for one night but it was very nice. The king size bed was super comfortable! It was very clean and updated and the breakfast was good. We would stay there again.

Partner

10/10

Exceptional

14 Jun 2026

James

Great stay and great staff. Very clean. Breakfast could have been a little better, but overall the stay was great. Walking distance to Coligny Beach

10/10

Exceptional

12 Jun 2026

Katherine

Clean, comfy room walking distance from everything we wanted to do. Staff was very sweet. I was confused by the listing on here saying, \"Free buffet breakfast on weekend mornings\"--we were only here M-F, and there was a nice free breakfast every day.

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Kathryn

The hotel staff were in line for coffee and we had to wait for quite some time to get coffee with breakfast. The conditioner bottle had shampoo or body soap in it. The front desk staff were helpful and nice.

Partner

8/10

Excellent

09 Jun 2026

Karen Deonne

Clean Room & Good Breakfast!

Friends