Name: Omni Hilton Head Oceanfront Resort
Address: 23 Ocean Lane, Hilton Head Island, 29928, US

8/10

Excellent

06 Aug 2026

KERRY

You pay $500+ per night, including a $45 per day \"resort\" fee, yet you have to pay $45 to rent a bike or to use a beach umbrella for half a day. Seems like this stuff should be included. I guess the resort fees only pay for the pool and gym. I would've liked to use a bike every day to take a ride around the area or on the beach, and I did for 1 day, but for the cost of 4 days of using their bike, I could literally buy my own. I'd love for there to be at least a free continental breakfast, there isn't. The property itself is very nice, pools were nice, and the beach is beautiful so you should have a good time, but you will pay out the nose. The only free convenience was the shuttle that can take you to and from a variety of local restaurants That was nice, although it won't go to the airport. You're on your own for that.
It may not sound like it, but I did enjoy my stay with a group of friends. If you don't mind spending a lot of money for everything you will probably enjoy your stay as well.

10/10

Exceptional

05 Aug 2026

Danielle

Staff was very friendly and loved the property, I loved that there was an adult pool !

10/10

Exceptional

02 Aug 2026

Tamara Holland

Beautiful oceanfront resort! Friendly staff!

8/10

Excellent

02 Aug 2026

Aimee

We had a great stay - the only thing I didn't like was upon check in they tell you $100 per day will be held on your CC for incidentals and will be returned upon checkout. Fine. Well, they don't tell you that $50 per day is taken for parking, wifi, etc - so you need to add $50 to your nightly stay for this but they don't disclose this information at check in.

2/10

Poor

31 Jul 2026

Alex

The pool was crowded for the duration of the stay and the service in the sit down restaurants was not good. We watched a bartender open a bottle of liquor with their mouth open and waited 15 minutes at the same restaurant to just get menus. For the price and what it is advertised as, I would not rate this as a high end resort and more of your typical resort type stay.

6/10

Pleasant

30 Jul 2026

Susan

Very clean, the best replace to eat was the market they have the best food/menus. Imo skip prime & xo. Sadly the hallways and elevators are not air conditioned and extremely humid. We did not have a great experience at prime and spent $200+ so frustrating at the lack of service and food was not great.

Overall majority of the staff were friendly and the hotel main areas very clean and smelled nice! The pools were nice but so crowded so hard to enjoy but on the positive side you are super close to the beach just a few steps and you’re there which is great. The parking lot is also kinda tricky/small w/a larger vehicle but they offer a free shuttle so in theory you don’t have to drive at all.
Also the oversized chair in the queen bedroom folds out into a twin bed which was a nice surprise

10/10

Exceptional

29 Jul 2026

Praveen Kumar

Good

10/10

Exceptional

27 Jul 2026

Lindsay

Everything in one place, you do not even have to leave!

10/10

Exceptional

24 Jul 2026

ANDREA

Excellent place to vacation! Really fun kids activities for the 4th of July.

10/10

Exceptional

23 Jul 2026

Tracy

Clean with great amenities!! The property was beautiful and well layed out.

10/10

Exceptional

22 Jul 2026

Ryan

I've stayed at several Omni resorts over the past few years. This one is older and smaller, but the property is still very well maintained, the staff was all excellent and helpful. Location is great with very easy beach access. Light show, smores, and other extra curriculars put on by the resort are always a nice touch for traveling families.

6/10

Pleasant

18 Jul 2026

Marla Reynolds

The room was large and updated, very nice. Issues: on first day there, there was a small broken piece of glass found on floor by bed that cut my husband’s foot. Then we found 2 random pills on floor when looking for the piece of glass. 2nd day- we were about to go to bed and saw a large cockroach run across the wall. So we had to chase it down and exterminate it so we could sleep! And on 3rd day-found small dead roach…I expected a lot more from a nice hotel like Omni. We ate at Buoy bar by pool, very good. The dinner at the HHI was also good. The pool chairs need to be washed better or replaced and canopies had mildew and need to be cleaned. Overall the hotel was nice, staff friendly, but they need to clean better after families check out.

Family_with_children

10/10

Exceptional

15 Jul 2026

Julie

The Omni Hilton Head is a beautiful resort property. Everyone working at the resort is very nice and helpful. The pool and beach are gorgeous. Looking forward to returning in the future!

Family_with_children

10/10

Exceptional

15 Jul 2026

John

Great place to stay. Beautiful views and kind people.

Partner

6/10

Pleasant

14 Jul 2026

Doug

The property is not a typical hotel.

10/10

Exceptional

14 Jul 2026

Robyn

The room was beautiful, great view of the pool and ocean. The pools were great, and open late which is so nice. We watched a dive-in movie with the kids. The smore's at night was super fun for the whole family. Having a market on-site to order a pizza late night was nice for dinner one night. Great hotel!!

Family_with_children

10/10

Exceptional

14 Jul 2026

Larry

Na

Family

10/10

Exceptional

13 Jul 2026

Keith

We had a great time here. The beach was easily accessed, there were plenty of pools to swim in and the breakfast buffet was my personal favorite.

Family_with_children

10/10

Exceptional

13 Jul 2026

Harry

Very nice stay. Staff was helpful and the resort was clean. The pools were nice and the restaurants were yummy. I have to say the market onsite had some really good bakery items and toiletries if you forgot to bring things. The coffee is good too.

Family

4/10

Poor

12 Jul 2026

Mary Jane

Very disappointed in the Omni. Dirty. Example. The elevators were never vacuumed or cleaned. Even worse was feces in the toilet at the pool. Unorganized. Took 15 min to get an overpriced breakfast. Maintenance was poor. Toilet seat was broken and shower backed up. Rooms had been “renovated” but were done cheaply. Didn’t expect this in a higher priced property.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Rodney

The room was great but the grounds and pools were disgusting. I have been staying at the Omni for ten years and the last few years it has been going down the drain. High prices for crappy food and a resort fee for very nasty pools. The bugs and ants were horrible due to all the stuck food on the pool decks and around the chairs. I really wish they would improve because it was an awesome place before.

Partner

8/10

Excellent

10 Jul 2026

Christina

Beautiful property with lots of activities. Our stay was very enjoyable other than the dog in the next room that was barking nonstop. Reported it to staff a couple times but nothing changes.

Family

10/10

Exceptional

10 Jul 2026

Dana

We had a wonderful time! The elevators could use some updating as they will close on people and constantly sound like they are about to break but that’s our only complaint. We had a great stay and beautiful property!

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Victoria

Way overpriced for the experience. Facility looks a tired for the premium price. Food at XO and the pool restaurant left a lot to be desired so we cancelled our reservation at HH Prime. One big issue was not being able to get loungers, after spending so much money this was really disgraceful to us, particularly having an infant when shade is essential being outside. Guests openly talked about ‘reserving spots’ all day with towels whilst disappearing for hours. A resort like this should actively prevent the behavior. Resort wasn’t serving icecream on July 4th, when asked if they would be getting more they were quite rude to us. The entire purpose of a resort is everything being in one spot; when you can’t use the pool, can’t get icecream and the food is extremely poor what is the point. 3 stars is generous, I gave only because we had a nice time as a family and the place wasn’t bad but if I was rating value for money it be 2 stars at best.

Friends_and_family Family

2/10

Poor

08 Jul 2026

jaime

Hot tub was not working properly. Bathroom and closet area was cramped. view from room was of a parking lot. Coffee was terrible.

Family

8/10

Excellent

06 Jul 2026

AMY

.

10/10

Exceptional

04 Jul 2026

Mark

Great place for the family

Family_with_children

10/10

Exceptional

03 Jul 2026

John

Very clean and friendly

8/10

Excellent

02 Jul 2026

Karen

Beautiful rooms. Spacious! Nice kitchenettes. Property just ok. Have to pay for chairs on their beach. Great sports bar and marketplace

Friends

10/10

Exceptional

28 Jun 2026

GAVIN

Great location and staff.

8/10

Excellent

28 Jun 2026

Victor

The hotel is amazing. It has an easy access to the beach where you can enjoy white sand & an immense ocean. It has 3 swimming pools (2 for kids) to enjoy with the family. The Kids love the fire pits where you can roast your marshmallows. For the adults, there are 2 bars that offer all kinds of pina coladas and beers. There is a restaurant we only tried for breakfast.

The only complaint I have is about their communication system with their guests (us). We checked in a little bit early and the staff told us that they will communicate us if the rooms were available before the regular check-in time. Never got a text message even though the room was available.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Samantha

Property was nice and food was just okay. The only problem we had during our stay was the noise level. The walls felt like they were made out of paper - could hear our neighbors all night especially doors opening and shutting. The worst part was there was water and mold damage staff on site repairing rooms from 7am-10pm every day of our stay that was super disruptive and not to mention the mildew smell.

Partner

6/10

Pleasant

25 Jun 2026

Jessica

We’ve been coming to this resort for several years and it’s the second year we’ve had problems with the room. This year the air conditioning, microwave and tv were not working when we checked into our room. It took maintenance 1.5 hrs to fix the issues and during that time we were not offered to switch rooms. Once complete maintenance left. We went down to the front desk who was aware of the issue and had said nothing during the duration, and the most they offered was to remove the resort fee for one night. Very unpleasant experience to start our trip.

Family_with_children

10/10

Exceptional

18 Jun 2026

Leila

Overall, this is a great hotel for a family vacation. The atmosphere is comfortable and relaxing, making it a wonderful place to stay with family. We enjoyed our time here and would recommend it to anyone looking for a pleasant family getaway.

Family_with_children

10/10

Exceptional

17 Jun 2026

Veronica

Loved the size of the rooms and the on site food was really good! Staff was friendly and the beach beautiful!

Family_with_children

10/10

Exceptional

17 Jun 2026

Patrick

Always a pleasure staying here

10/10

Exceptional

14 Jun 2026

Sam

Great

6/10

Pleasant

10 Jun 2026

Dorian

It was nice but you can do better

Family

8/10

Excellent

08 Jun 2026

John

The drinks could be a little bit cheaper as well as the dinner. I feel like when I was waiting on dinner and breakfast. I was waiting way too long if someone goes to the bathroom in the pool and they close the pool, you should be able to bring your child to the adult pool.

10/10

Exceptional

08 Jun 2026

Nicholas

The property is exactly what you need for a relaxing vacation. The adult pool has wonderful food and drink service. The Palmetto Market has a wonderful breakfast. The grounds are really well maintained and relaxing. The shuttle service was great and would take us across the main drag to Shelter Cove which has fantastic restaurants. Overall a great experience and one that my wife and I will come back for in the future.

Partner

6/10

Pleasant

07 Jun 2026

Jamar

Clean room , great beach access, great restaurant.

Family

8/10

Excellent

07 Jun 2026

Sara

The adults pool needs music.

10/10

Exceptional

07 Jun 2026

Uzondu

Great experience for the family.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Christine

We loved spending time at the adults only pool - enjoyed wonderful pina coladas from tiki bar why we swam. Property was nicely maintained.

Partner

10/10

Exceptional

06 Jun 2026

Uchkun

Great 👍

Family_with_children

10/10

Exceptional

04 Jun 2026

Craig

What a wonderful property for adults and families. Everything was clean. The staff was great! 3 pools and a beach. Perfect!

Partner

10/10

Exceptional

04 Jun 2026

Michael D

Wonderful property with a great staff in all areas to include housekeeping and the activity staff

Partner

8/10

Excellent

03 Jun 2026

Kyle

Great beach location and quiet adult pool

Partner

10/10

Exceptional

31 May 2026

Karen

The staff were very welcoming when we arrived. They were friendly, helpful, courteous, and professional. Our room was clean and housekeeping did a great job maintaining our room. The grounds felt very tropical and also well managed (no litter). Our beach view was wonderful.
HH Prime restaurant on the property was very good especially the breakfast buffet.
The hostess in the morning is a gem. She has a wonderful personality. The servers are great as well. The evening staff at the restaurant are very good too.
All in all, we had a wonderful time and we will definitely be staying there again.

Partner

10/10

Exceptional

31 May 2026

Rosalinda

A great resort snd wonderful stay!!

Partner

8/10

Excellent

30 May 2026

Loralie

We liked the size of the room with its little kitchenette. It was nice being able to walk straight into the beach. The outdoor chairs poolside needed to be replaced & upgraded as they were not very comfortable and the cabanas were moldy. We ate at one of the restaurants and the food was okay & pretty overpriced.

Partner

10/10

Exceptional

30 May 2026

Oonagh

Beautiful resort. Great location. Spacious room.

Partner

10/10

Exceptional

27 May 2026

Tinsay

Amazing relaxing stay with beautiful beach and pool ! Highly recommend! Great for families..

Family_with_children

8/10

Excellent

26 May 2026

Lisa

This resort is incredibly nice
The staff are very friendly and very helpful and the amenities are really nice
Very short walk to the beach nice Pools
The only thing that was lacking was choices of food. Seems like except for one restaurant, they all have the same menu or so very close that there’s only maybe one difference. I would think they would offer a little more fish like shrimp or fried fish or clams, lobster since they’re right there by the ocean. There are several other restaurants in the area that you could drive or Uber to.

Partner

10/10

Exceptional

24 May 2026

Shirish

Cues. Room

10/10

Exceptional

22 May 2026

Lauren

We just stayed at the Omni Hilton Head Oceanfront Resort and wow! Seriously 5/5 stars. I have nothing to complain about. Everything was amazing. Went to HH prime for breakfast buffet one day and Daniel, our waiter, was AMAZING as well as the food being top notch. Went daily to the palmetto market for an iced chai that was honestly one of the best I’ve had (not a fan of the paper straws but i get it hahaha). The housekeeping was BEYOND phenomenal. So thorough, so quick, stocked us up on EVERYTHING and they even washed dishes we had in the sink 😭♥️. The pools were lovely, the atmosphere was lovely, every single worker we ran into was lovely. If I HAD to give one critique it would literally only be that I personally was not a fan of the shampoo & conditioner. I just thought it made my hair really dry, which is SO minimal because that’s literally the ONLY thing I personally didn’t love. It was honestly such a fabulous experience for our first vacation as a family of 3!!

Family_with_children

10/10

Exceptional

22 May 2026

James

The entire property is clean. Rooms , pools , everything was clean. We had one issue, called the desk and was handled immediately. Super friendly staff. This will now be my to first choice when staying at Hilton Head.

Partner

10/10

Exceptional

21 May 2026

Lydia

Wonderful property and staff. Will return!

Family

10/10

Exceptional

19 May 2026

jeff

The beach was incredible. The steakhouse had a fabulous cowboy prepared perfectly! The rooms were all clean and very well decorated. Would easily return with all the grandkids.

Partner

2/10

Poor

17 May 2026

Stephen

old, not well maintined

Family

10/10

Exceptional

15 May 2026

lynne

Hotel was perfect. There were three pools and one was totally for children. One definitely was it an adult pool. Hot tubs, Tiki bar, great marketplace, great food couldn’t ask for anything more.

Family

10/10

Exceptional

14 May 2026

Richard

Beautiful property with friendly staff. Will go back.

10/10

Exceptional

12 May 2026

Dorothy

Excellent breakfast buffet. Fresh fruit, pastries and eggs made to order.

Partner

10/10

Exceptional

11 May 2026

Nancy

The rooms are well appointed. Except our bathroom did not have an exhaust fan so after a shower it was pretty humid in there. Otherwise. Food and pools especially adult areas are pleasant and well stocked. Staff is kind friendly and always happy to see you. Food is healthy and also others are options for all types of eaters. From Meat to Fish and veggie and even vegan. Great breakfasts. Love the Chia Pudding and fresh berries in the morning. It’s a large property with lots of care and concern for guests safety and wellbeing. Decent gym a bit small but fine to keep up your fitness schedule and you can rent bikes beach chairs or just sit by the pool. Totally chill

Partner

6/10

Pleasant

10 May 2026

William

The property is older and much of the public access areas of the hotel are fairly worn. The rooms, we understand, were more recently updated and ours was very nice and clean. The pools/courtyard are very nice and maintained. Close, easy beach access. Our primary issue with the property was the food quality, preparation and cost. In our opinion, it wasn’t very good.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Steve

Very beautiful and relaxing stay

Partner

10/10

Exceptional

05 May 2026

Roderick

Loved everything about the Omni Hilton Head Island Resort. Will definitely be back!

Partner

8/10

Excellent

30 Apr 2026

Vanessa

The property at the Omni resort in Hilton head is beautiful and well maintained. We had a little hiccup upon check in with our room. But the hotel staff quickly intervened and found us a comparable alternative. I’d say the best part of our stay was the staff. Everyone was lovely, accommodating, and genuinely interested in keeping the guests happy.

Family_with_children

10/10

Exceptional

27 Apr 2026

Paula

Every staff member at the Omni is wonderful

Partner

10/10

Exceptional

25 Apr 2026

John

Facility & Staffing were Outstanding and Professional

Family

10/10

Exceptional

20 Apr 2026

Hartley

The Omni was such a pleasant surprise. Their renovations are so lovely and the staff is amazing. The gathering spots and restaurants were wonderful.

10/10

Exceptional

20 Apr 2026

Melinda

Beautiful property

Family

6/10

Pleasant

18 Apr 2026

Christine

This Omni didn’t wow me like other hotels around the same price point. You’re really just paying for the beach access and pools, not spectacular facilities and staff. We weren’t given a room until 5pm, so we had to wait around for an hour past check-in time. The Prime restaurant food and staff were terrible, definitely not worth the money.

Friends

10/10

Exceptional

18 Apr 2026

Peter

great vibe. staff was excellent

Family

10/10

Exceptional

17 Apr 2026

Katherine

Room was spacious, the food at the restaurant/marketplace was delicious, staff was pleasant.

Family_with_children

4/10

Poor

16 Apr 2026

Benjamin

Front desk not very accommidating

Partner

4/10

Poor

15 Apr 2026

Tiffany

The room was clean and large, but otherwise vastly outdated. Overall, for the money, I would recommend recommend renting a VRBO for the price, as the elevator sounded like it was going to break...the ice machine was broken on two floors, it was Masters week and the tv's in the outs bar were also broken. The property is very dated and feels old. This hotel is in need of a major overhaul- I believe they should knock down one half and rebuild and do the same with the other side the following year.

Partner

8/10

Excellent

14 Apr 2026

Gianni

Clean better

4/10

Poor

12 Apr 2026

chandler

Check in was pushed back over an hour. Projected time was 4pm but we did not get checked in until after 5. No additional accommodation was made for having to miss dinner reservations that same evening. We went to the XO bar and received horrible service. The waitress acted as if we were inconveniencing her and did not seem like she wanted to be there. When attempting to get drinks at the pool bar it took over 15 minutes to get a single drink. Those staff also seemed very disinterested and acted as if they did not want to be there. All and all this is not the experience I would have expected from an Omni and I will not be going back.

6/10

Pleasant

12 Apr 2026

Zina

Breakfast place dirty, chaotic, poor service, fast food-style. Not what I expected for this class of resort, opted to eat outside of the property. My suite was well- appointed, but pull out sofa bed had the worst mattress I’ve ever slept on.

10/10

Exceptional

06 Apr 2026

Stacey D.

Internet reception very poor inside building. Fee for premium WiFi needed if you need internet inside your room. Grounds are natural and beautiful. Staff consistently friendly and helpful.

6/10

Pleasant

05 Apr 2026

Sarah

The hotel staff is amazing but the pool bar and market seemed understaffed given the hotel capacity.

We had a room issue arise in the middle of the night and it was handled well but still disappointing.

Overall the property is beautiful and the amenities are wonderful but I think they could use some refresh on standards and an increase in staff.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Molly

Beautiful resort with 3 clean pools. Hot tubs could’ve been warmer since weather was cool. Large clean room. Unfortunately we were there while the beaches were getting repaired for erosion. Not only could we not use the beach for 2 days, but could hear the beeping bulldozers 24/7. Very good food at all the restaurants. Breakfast buffet was amazing.

Partner

8/10

Excellent

29 Mar 2026

Taylor

Nice stay overall, but nothing stood out as \"amazing\". Didn't help that when we arrived at 5 pm, the room still wasn't ready. Note, it was just my wife and me, but if you've got a family to entertain, it feels like it would have been an even better experience given all of the amenities.

Partner

8/10

Excellent

25 Mar 2026

jennifer

Great property, nice heated pool. Was disappointing to find out the town was doing work on the beach.So it was non accessible, you could access it through a shuttle to an open beach.But did not wanna do that, miss being able just to walk out on the beach. The property is great, so when the town finishes the beach, it will be excellent!

Partner

10/10

Exceptional

24 Mar 2026

Nicolaas

Clean room

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Therese B

Very nice resort. Helpful staff and comfortable beds. Great opportunities for eating and snacks.

10/10

Exceptional

23 Mar 2026

Richard

:)

10/10

Exceptional

22 Mar 2026

John

The rooms were very roomy & clean. Staff was always very nice. Great location. But they were doing the beach refurbishment so right outside the resort the beach was closed. They do not tell you this is happening when we made our reservations. I think they should have.

Partner

10/10

Exceptional

22 Mar 2026

Gregory

Exterior parking lot needed attention trash in parking lot areas. Interior rooms were dusty In my view they needed additional cleaning.

Partner

10/10

Exceptional

22 Mar 2026

Uyen

Our family had the best time during Spring Break! The resort is beautiful. Plenty of pools and chairs available on the property. The food was delicious. Direct access to the beach. We traveled with our bikes and went on the trails every morning. Plenty of things to do for the family.

10/10

Exceptional

16 Mar 2026

Nancy

Very nice place will be back

Partner

10/10

Exceptional

15 Mar 2026

Roy

Clean room

10/10

Exceptional

13 Mar 2026

CrystalKevin

It was a wonderful weekend stay

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Gilbert

Excellent, we had shower problems and they fix it immediately

10/10

Exceptional

22 Feb 2026

Timothy

Everything was perfect !! A Valentine’s Day dream !

8/10

Excellent

19 Feb 2026

Anna

Great location. Resort nice but a bit dated.

Family

10/10

Exceptional

18 Feb 2026

Sisu

Beautiful property. Beautiful room. Although charging $40 a day for room coffee etc is ridiculous on top of a higher price for the hotel room.

Also the hot tub was very cloudy and foamy. It needed to be cleaned and chemicals balanced and added.

Self

10/10

Exceptional

14 Feb 2026

james

Clean room, friendly staff and ocean view.

Partner

10/10

Exceptional

08 Feb 2026

Timothy

Had a great time. Everything was great.