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Marriott's Grande Ocean

Hilton Head - SC · United States

51 South Forest Beach DriveView location

9.4/10Excellent179 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.8/109.8
Condition9.4/109.4
Location9.4/109.4
Neighborhood9.6/109.6
Quality10.0/1010.0
Value8.2/108.2
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Marriott's Grande Ocean

Located in the South Forest Beach area of Hilton Head Island, Marriott's Grande Ocean is a beachfront condominium resort just a short walk from Coligny Beach and the Sea Pines Forest Preserve.

Guests can enjoy four outdoor pools, tennis courts, a sauna, and a spa offering massages, body treatments, and facials. The resort also provides complimentary Wi-Fi, concierge services, and a picnic area.

Each of the 290 guestrooms features a kitchen, private balcony, pillow-top bed, cable TV, DVD player, and a private bathroom with a separate bathtub and shower. Dining options include an on-site restaurant and a poolside bar. Additional amenities include free self-parking, a 24-hour front desk, and laundry facilities.

Read more about this hotelShow less

With a stay at Marriott's Grande Ocean in Hilton Head Island (South End), you'll be within a 5-minute drive of Coligny Beach and Coligny Plaza. This family-friendly aparthotel is 0.5 mi (0.8 km) from South Beach and 0.6 mi (1 km) from Lowcountry Celebration Park.

Make yourself at home in one of the 290 guestrooms, featuring kitchens with refrigerators and stovetops. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Rooms have private balconies.

Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Audubon By ocean LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: USD 27.75 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Coligny Beach 0.5 km / 0.3 mi
South Beach 0.9 km / 0.6 mi
Lowcountry Celebration Park 1 km / 0.6 mi
Coligny Beach Park 1.2 km / 0.7 mi
The Sandbox 1.4 km / 0.9 mi
Coligny Plaza 1.4 km / 0.9 mi
Shipyard Beach 1.4 km / 0.9 mi
Sea Pines Forest Preserve 2.6 km / 1.6 mi
Heron Point by Pete Dye at Sea Pines Resort 3.3 km / 2 mi
Atlantic Dunes by Davis Love III 3.3 km / 2 mi
Van Der Meer Tennis Center 3.4 km / 2.1 mi
Lawton Stables 3.4 km / 2.1 mi
The Village at Wexford 3.5 km / 2.2 mi
Newhall Audubon Preserve 4 km / 2.5 mi
Shipyard Golf Course 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 290
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • Bicycle hire service
  • Babysitting service
Show 20 more facilities & services
  • Multilingual staff
  • Lift access
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Grill/BBQ
  • Bar
  • Restaurant
  • Poolside snack bar
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 4
  • Children’s swimming area: 1
  • Sauna
  • Spa treatmentsExtra charge
  • Picnic
  • Minimum check-in age: 18
  • Fitness
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA TWO BEDROOMS WITH VIEWSVILLA • TWO BEDROOMS WITH VIEWSVIL.B2-WV

    Photos are not available for this room type.

    Marriott's Grande Ocean

    VILLA TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA Accessible WITH VIEWSVILLA • Accessible WITH VIEWSVIL.H6-WV

    Photos are not available for this room type.

    Marriott's Grande Ocean

    VILLA Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO DOUBLE BEDSVILLA • TWO DOUBLE BEDSVIL.2D

    Photos are not available for this room type.

    Marriott's Grande Ocean

    VILLA TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMS AccessibleVILLA • TWO BEDROOMS AccessibleVIL.B2-H6

    Photos are not available for this room type.

    Marriott's Grande Ocean

    VILLA TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA Accessible Two Double bedsVILLA • Accessible Two Double bedsVIL.H6-2D

    Photos are not available for this room type.

    Marriott's Grande Ocean

    VILLA Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMSVIL.B2

    Photos are not available for this room type.

    Marriott's Grande Ocean

    VILLA TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO DOUBLE BEDS WITH VIEWSVILLA • TWO DOUBLE BEDS WITH VIEWSVIL.2D-WV

    Photos are not available for this room type.

    Marriott's Grande Ocean

    VILLA TWO DOUBLE BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2D-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Marriott's Grande Ocean

9.4
Excellent
179 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.8 /10
Condition
9.4 /10
Location
9.4 /10
Neighborhood
9.6 /10
Quality
10.0 /10
Value
8.2 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
05 Jul 2026
Susan
Great beach. Many pools. Very spacious bedrooms, living room and full kitchen. Large bathrooms. Lots of activities. Would have liked a restaurant on property for breakfast. Marriott needs to spend a few more bucks on toilet paper (not a joke).
Family_with_children
6/10
Pleasant
20 Apr 2026
Rob
This place is seriously dated and it's a real shame as it has lots of potential but lacking any leadership with management and ownership. My experience at check-in was cold and painful and after an email a week ahead of time and 2 calls asking for a pack n play I finally had to go back to the front desk and speak to a supervisor. Then after 2 failed attempts with the ones that were delivered the manager had to come to the room and setup the third one. All in all this wasted 3hrs of my time. Further, due to something to do with their cable provider, not all channels were available and the wifi was awful. It barely worked. Overall it's not worth the monry you pay as the hygiene of the place is very poort. The gym felt as if it had not been cleaned in weeks. I mentioned this twice during my stay and it was never cleaned. House keeping comes every other day and it was a joke. The rooms should be cleaner. Again, a bunch of painful small things that doesn't make this stay worthwhile.
10/10
Exceptional
29 Mar 2026
James
The staff here is top notch! They communicated via text to welcome us and let us know to advise them of any needs. Addie is amazing! She did a great job with answering our questions and checking on us throughout the stay. The grounds are extremely clean. They do an excellent job of maintaining the building also ans cleaning the rooms. Everything about this place is top notch! In fact, this was our 2nd stay. We loved it so much the first time we were here a weekend ago, that we decided to come back! As soon as we touched down from Punta Cana, we immediately made the 4 hour drive to come back.
10/10
Exceptional
23 Mar 2026
James
I thoroughly enjoyed my stay at The Marriott Ocean Grande. The property grounds were well kept, clean and clearly marked buildings made finding my suite a breeze. The office staff was friendly and gave good restaurant recommendations.
Partner
10/10
Exceptional
13 Mar 2026
Sean
Very clean room, warm pools, excellent location!
Family_with_children
8/10
Excellent
02 Mar 2026
Gregory
Cold weather and cold pool near us so we didn’t use it
Pool view. It was fine. Kind of older furniture and decor…. And carpet. I thought it would’ve been more updated for the price…. Good location for the beach but not for anywhere to walk at all…. Bikes on site were nice. The pool bar had great drinks and horrible food served all on paper and plastic utensils which I can’t stand . The food was gross. We didn’t talk much with the “host” so not sure on that. Just old and not what I expected
10/10
Exceptional
17 Feb 2026
Alexandria
Condo was spotless, grounds were stunning, amenities were awesome! Loved our getaway here!
Family_with_children
8/10
Excellent
17 Feb 2026
Ronald
Clean room. Nice amenities. Extra charge for parking was not very much appreciated
10/10
Exceptional
13 Feb 2026
Clifton
The room was clean. The hot tubs were awesome even during the cooler weather!
Leisure Partner
6/10
Pleasant
27 Dec 2025
Patrick
Great room and amenities. Unfortunately, we had a poor experience with the front desk at checkout. Took 5 stars directly to 3 .
6/10
Pleasant
29 Aug 2025
Lauren
front desk was not amenable to requests. The front desk manager seemed to care but his employees were not wonderful or that helpful. My sister and I both had issues. The front desk manager was nice and helpful in the end, but it was just a cluster.
Leisure Family_with_children
8/10
Excellent
23 Jul 2025
Peter
I gave this a four instead of a five for a couple of very specific reasons. I will say.
10/10
Exceptional
21 Jul 2025
Richard
We had so much fun. The pools were clean and fun for grandchildren. I would definitely stay again
Leisure Family_with_children
10/10
Exceptional
22 Apr 2025
Bruce
My family had a great stay at the Ocean Grande. The villa was very spacious with two bedrooms, a large living area, kitchen and dining area with a nice size outdoor deck. The beach view and interior garden area views were very nice. The property was in very good condition. We will be back.
Leisure Family
10/10
Exceptional
16 Mar 2025
Lauren
Great location friendly staff. Great amenities
10/10
Exceptional
02 Mar 2025
Adam

Excellent Choice

This place was awesome & beautiful. Everything was perfect, my family felt happy safe and secure. I highly recommend it and wish I would have been able to stay for even longer.
Friends_and_family Family
10/10
Exceptional
20 Feb 2025
WOOJIN
Great hotel
Leisure Family_with_children
10/10
Exceptional
10 Feb 2025
Morgan
Short trip but we loved the property. Everything was neat and orderly. Family enjoyed all that was offered. Will stay again for sure.
Leisure Family
10/10
Exceptional
20 Jan 2025
Louise
Fabulous location. The unit was spacious, clean and comfortable.
Leisure Family
10/10
Exceptional
01 Dec 2024
Dara
Enjoyed our stay. Top notch.
10/10
Exceptional
27 Sep 2024
Mohit
Would like to have more breakfast and dinning options, especially for vegetarian or vegan people. A bit more communication from staff will be good, its always felt like we have been rushed
Leisure Family_with_children
8/10
Excellent
19 Feb 2024
Ronald

Nice place. Pools need attention

Room was nice. Pools weren't all heated. And those that were , needed to be cleaned
Friends_and_family Friends
10/10
Exceptional
22 Jan 2024
James
We could not believe all the amenities that were offered. Also, the room was well planned and was very clean and comfortable.
Business_and_leisure Family
10/10
Exceptional
15 Jan 2024
Verified traveler

Perfect!

Incredible! The heated pools were a hit for our wintertime getaway! The views were amazing, staff were all friendly, the rooms and common areas were all clean and tidy. Everything was perfect. We will definitely be back.
Friends_and_family Family
8/10
Excellent
02 Dec 2023
Christopher
The high pressure sales was obnoxious and downright rude.

We loved he cat colony that live near the south pool. We hope they are trapped and spayed and neutered though before their numbers explode. The report ignoring this issue is irresponsible
8/10
Excellent
19 Mar 2023
William
Dated but a nice property- staff was excellent.
10/10
Exceptional
13 Mar 2023
Aimee
LOVED IT
Leisure Friends
10/10
Exceptional
20 Feb 2023
Val
Perfection!!!!!
Leisure Family
10/10
Exceptional
19 Jan 2023
Verified traveler

The only place you should stay in Hilton Head

Absolutely incredible experience at this property. Visited during a cold long weekend and was greeted with heated outdoor and indoor pulls, hot tubs, gorgeous beach front views and curated activities to do with my two daughters. Our room was phenomenal, though we had a garden view, it over looked the garden and very clear showed the beach and was by far one of the best beach front views I have seen in SC. Definitely worth the trip.
Friends_and_family Family
10/10
Exceptional
15 Jan 2023
Rose
Condo was large and clean.
Partner
10/10
Exceptional
11 Jul 2022
Angela
Family oriented, very friendly staff, we will be back next year.
Leisure Family
8/10
Excellent
22 Apr 2022
Julie
Great vacation! Plenty to see and do nearby. Beautiful beach. Great space for a family of five!
Leisure Family
10/10
Exceptional
12 Feb 2022
Randi
We really enjoyed our stay. Everything was great!!
Leisure Family
10/10
Exceptional
03 Feb 2022
Marlene
It was clean and newly upgraded and easily accessible.
Leisure Partner
10/10
Exceptional
01 Feb 2022
Season

Quick trip

Quick trip just one night, but the villa was very nice. Clean and spacious.
Partner
10/10
Exceptional
31 Jan 2022
Donna
Awesome resort! Awesome staff! Will go back!!
Leisure Friends
8/10
Excellent
29 Jan 2022
Dr. Mark L
Large condo with underground parking. A little dated. Lack of restaurants a major liability.
Leisure Family
10/10
Exceptional
16 Jan 2022
james v.

Great place to stay

Great location and great room. Very spacious right on the beach
Friends_and_family Family
10/10
Exceptional
19 Oct 2021
David
Spacious, clean, great amenities!
Leisure Family
10/10
Exceptional
04 Oct 2021
Nancy
Easy access to the ocean. The condo was very clean and spacious. The pools were very nice. Communication with the front desk was excellent. I requested prior to arrival, that pillows be freshly washed and they responded immediately that they would be. There is a very nice bar/restaurant that had live music at Happy Hour, however, the down side is that it closed at 7 PM and also that check out is at 10 AM in the morning.
Leisure Partner
8/10
Excellent
27 Jul 2021
Verified traveler
No idea that restaurant was closed and marketplace as well. Height of season they’re repainting pools? If you’re used to a resort this is not for you. No maid services or room service.
Leisure Family_with_children
8/10
Excellent
09 Jul 2021
Verified traveler
Great stay. Right on the beach made it awesome.
Friends_and_family Family
8/10
Excellent
23 Jun 2021
Lorena

Beautiful property but….

Good location, very beautiful property. Elevator was not maintained well though and we were nervous to take it (made weird sounds, slow to open). Then sure enough it broke on Sunday with a poor man inside who must’ve been boiling. It was fixed the next day but in the meantime we had to take 5 flights of stairs. The “market” on the property was closed still from the pandemic so there was no where on site to get supplies/snacks etc. The one on-site restaurant is good and such a great location but closes at 7. Check-out is 10am, housekeeping literally knocking at 10:03… so don’t be late! Parking can be tough… I feel like there aren’t enough spaces for how many units there are. All in all if we decide to come back to HH I would stay here again.
Friends_and_family Family
8/10
Excellent
20 Jun 2021
Verified traveler
Beautiful beach, lots of pool options, great room setup with a king suite and a room with 2 queens and bath, plus the kitchen, dining and roomy living space and good size deck.
Next tennis courts and loved the tennis pro Mark. He really helped my game and runs very popular clinics.
I only gave a lower score for cleanliness because I prefer to have at least a midweek cleaning and swap out towels but it was clean when we arrived and then clean it yourself. We haven’t stayed at a Marriot vacation club that wasn’t next to a Marriot hotel so we were expecting more walkable dining options. Overall nice stay.
Leisure Family
10/10
Exceptional
31 May 2021
Verified traveler
Pools, beach access, and comfortable outdoor amenities made our stay very enjoyable.
Leisure Family
10/10
Exceptional
25 May 2021
Verified traveler
First class property. Easy access to beaches, tons of amenities, and courteous and professional staff. I will definitely be back here.
Leisure Self
10/10
Exceptional
16 May 2021
Verified traveler
We had the best time. Everyone who worked there was so kind and helpful. They really made sure we had a great time.
Leisure Family
10/10
Exceptional
05 Apr 2021
Sharmila

great location and great stay

This is a great property with easy access to the beach. Get your chairs as they charge you for using their chairs. overall clean and comfortable property.
Friends_and_family Family
10/10
Exceptional
17 Feb 2021
Verified traveler
Unique semi-tropical park-like setting with lots of amenities
and a beautiful Atlantic beach access. Some construction was under way on site to upgrade existing facilities during off-season.
Leisure Family
8/10
Excellent
02 Feb 2021
Eric
Beautiful place, but bathtub was not clean, someone’s dog howled for hours, in morning could hear others using restroom
Friends_and_family Family
10/10
Exceptional
20 Jan 2021
Sonia
El hotel es grande y hermoso mucha naturaleza, mis hijos lo disfrutaron mucho si hubiéramos tenido más tiempo nos quedamos, solo fuimos por mis hijos que tuvieron un evento de natación, lo recomiendo mucho, regresaremos en el verano para vacacionar, la limpieza es excelente.
Friends_and_family Family
10/10
Exceptional
12 Feb 2020
Katy
Excellent Stay. Resort amenities were wonderful. 2 bedroom villa was very spacious and clean. Great location. Look forward to going back.
Friends_and_family Family
10/10
Exceptional
05 Feb 2020
Cecelia

Great place to stay

Amazing location, great service, and fantastic activities!
Friends_and_family Friends
10/10
Exceptional
06 Jan 2020
Verified traveler

\"My weekend at Grand Ocean\"

My trip to this resort was great! It's located in an area surrounded by all the amenities necessary to relax, to include a wide range of choices for dining. The beach was beautiful! It included a walk-out pad that extends from the resort out to the beach (makes accessing the beach much easier) The room was immaculate and services provided were great!
Friends_and_family Friends
10/10
Exceptional
13 Dec 2019
GENERALMIN
Sensational room at a great price in the off season. Close to a multitude of golf courses and restaurants
Leisure Partner
8/10
Excellent
30 Oct 2019
Verified traveler
Great location. Loved the 2 rooms. However the meds are very lumpy and old (mattresses) we all got back aches. They need to get new firm mattresses. No good food on the property.
Leisure Family
10/10
Exceptional
22 Oct 2019
Wei
Everything is wonderful!!!! Will back soon!
Friends_and_family Family
10/10
Exceptional
05 Aug 2019
gail
Nice property. Pools, hot tubs, swings, hammocks, shuffleboard, bocci ball, put put golf, and on the water.
Nice layout.
Family
10/10
Exceptional
04 May 2019
Verified traveler
Cleanliness and friendliness of people in and around property
Leisure
10/10
Exceptional
29 Apr 2019
Verified traveler
Easy Access to the beach was great! I love how you have things to do with out leaving the property.
Leisure Family_with_children
6/10
Pleasant
24 Apr 2019
Momoftwo
Construction going on too much noise. Property is old and bathroom tile and maintenance is not good. No one was picking up front desk. No restaurant on property.
Leisure Family_with_children
10/10
Exceptional
22 Apr 2019
HELEN S.

Great

The room was excellent will be back
4/10
Poor
04 Apr 2019
Helen R.

View of ocean totally obstructed by landscaped trees. My unit was dark and dreary.

Landscaping included too many trees which totally obstructed any view of the ocean. Construction right outside my villa seven days a week.Noise started early every morning. I was not told of this when I made my reservation.Stayed two weeks,scheduled a cleaning for first Saturday. They forgot. I had intentionally left for the day to be out when housekeeping came. Called front desk and they rescheduled for Monday. I had stripped the beds and had to remake. Cell phone service was non existent. Had to leave to make a call.Overall it was the biggest waste of my money.
4/10
Poor
18 Mar 2019
david

What is an ocean front room?

The room was fine, the only issue was it's location. I paid extra for an \"Oceanfront\" room, and requested the highest floor from the pull down menu option. What I received at check-in, was a room on the lowest floor, overlooking the \"Lagoon.\" If you leaned out over the rail and looked as far right as you could, in the distance beyond the pool, through a break in the trees and bushes, you could see a very small patch of the distant ocean near the horizon. The folks at the check-in desk told me that the rooms with the best views of the ocean (those that actually face the ocean) are reserved only for \"owners\" and Marriott Vacation Club members with high points status. So what exactly did I pay extra for? Their answer was \"for a room in a building that was located on the half of the property that is closest to the ocean.\" Even if it is in the back corner of the building, as mine was. Don't pay extra for something you will never get.
Family
10/10
Exceptional
06 Mar 2019
Verified traveler

Great stay.

Beautiful, large 2 bedroom condo with view of ocean. Full kitchen, laundry and lots of room. Shame to only use for one night, but we were just passing through. Parking is tight when buildings are full.
Family
10/10
Exceptional
23 Feb 2019
Verified traveler
Amazing. Loved everything! The rooms are spectacular. Only disappointed that ocean view is not guaranteed even if you pay for ocean front!
Leisure Family_with_children
10/10
Exceptional
07 Feb 2019
Verified traveler
Took our grandchildren ages 7 & 5 They loved playing miniature golf and shuffle board. The grounds are absolutely beautiful!!
Family
10/10
Exceptional
03 Feb 2019
James
We will return
Partner
8/10
Excellent
03 Feb 2019
Cynthia

Weekend trip

Everything was perfect just need a few things repaired and will be top notch.
Family
10/10
Exceptional
22 Jan 2019
Verified traveler
We loved everything about this property!! The staff were super friendly and helpful - had a lot for our kids to do. Spacious rooms - close to everything... couldn't ask for more - will definitely return
10/10
Exceptional
02 Dec 2018
Allen

Perfect stay!

We had a wonderful time. You can’t beat the location or the beach and the rooms are so comfortable.
Family
10/10
Exceptional
02 Oct 2018
Ban

I definitely will be back

Amazing. Loved everything.
Friends
10/10
Exceptional
03 Sep 2018
jennifer
Great vacation would come back again!
Family
8/10
Excellent
02 Aug 2018
Verified traveler

Condo rental, not a Marriott resort.

This is a beautiful property, but please be aware when you book it that it is a traditional beach condo rental. Very well appointed but if you are looking for traditional hotel resort services; valet, room service, spa options, etc...this isn’t the place for that.
Friends
10/10
Exceptional
02 Aug 2018
Verified traveler

First class!

Great place for family time of relaxation and fun!
Family

Location & surroundings

Marriott's Grande Ocean
51 South Forest Beach Drive, Hilton Head Island, United States

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Marriott's Grande Ocean

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