Name: Living Water Resort And Spa
Address: 9 Harbour Street East, Collingwood, L9Y 5C5, CA

8/10

Excellent

30 Jul 2026

Stacey

Amazing staff and very friendly! If you are looking for a staycation this may not be the place, pool only allows 10 people when no life guard on site, before 2 pm and you have to book in advance, as well no breakfast served on property have to plan to go out or restaurant serves lunch only!!

10/10

Exceptional

27 Jul 2026

Katie Wayne Wah

Stayed for 1 night with 3 of us - standard 2 queen beds room, spacious and comfortable to us. Had a balcony to enjoy. It does get busy and the hot tub was quite full when we wanted to use it an hour before closing time - It is summer, so I don't expect anything less.

We were really looking forward to eating at the on-site restaurant, but it had a event happening the day we were checking out, so that means I'll have to come back to try it out.

Experience the Spa water therapies and really enjoyed it a lot, staff was really nice and attentive.

looking forward to visiting again one day.

10/10

Exceptional

27 Jul 2026

Liliane

This property was perfect for just relaxing and reconnecting; exactly what we needed.

10/10

Exceptional

26 Jul 2026

Ali

Amazing

4/10

Poor

23 Jul 2026

Maggy

Ce que j'ai le plus apprécié c'était la vue de l'eau et que l'hôtel avait un bon emplacement. Ce qui m'a déplu c'est que on avait pas la possibilité de faire nettoyer la chambre pendant notre séjour, il fallait payer pour avoir des serviette différentes à chaque jours. Il a été mentionné qu'il y avait un petit déjeuner mais rien avait était mentionné à l'hôtel, malgré l'information donnée sur le site Web. De plus certaines personnes qui sejournais dans l'hôtel pouvais circuler et parler fort durant la nuit ce qui nous a tous empêcher de dormir.

8/10

Excellent

20 Jul 2026

Ashley

Restaurant was delicious

Family

8/10

Excellent

19 Jul 2026

Selorm

Bar staff and waitresses were awesome

10/10

Exceptional

19 Jul 2026

Sonu

Good

Friends

6/10

Pleasant

18 Jul 2026

Julia

The spa closed at 5 when the website showed 10pm. Rooms were okay, the kitchenette is right beside the bed, making the room feel a little claustrophobic. Amenities like the pool and hot tub were fine. Staff were very nice however, they did their best to accommodate to our needs.

Partner

10/10

Exceptional

17 Jul 2026

Chad

Treated with respect

Partner

10/10

Exceptional

14 Jul 2026

Abigael

Great rooftop views! Comfy king bed

Partner

8/10

Excellent

13 Jul 2026

Shaun

The property is nice, has an indoor pool with a water slide and outdoor hot tub, we didn't use it..gym is basic .the room we chose was very clean but basic. Beds and pillows comfortable.

4/10

Poor

12 Jul 2026

Susan

The room had no air conditioning it was on a wall and did not do anything except blow air. The room was handicapped and we didn’t ask for that as we didn’t have any storage in the bathroom. It also was taking away from anyone who did need an accessible room. The tiles in the bathroom were wobbly and coming apart on the floor. At the front desk they said here is a card you can send an email to voice your concerns. The room was $250.00 and was not worth it at all. We also had a couple beside us that kept on fighting with each other. Not my concern but very disturbing to listen to when you are trying to fro relax.

Partner

10/10

Exceptional

12 Jul 2026

Alicia

A great spot for multi family or multigenerational family vacations. The amenities are great, I would recommend higher outdoor chairs for tbe elderly as loungers aren't possible for those using canes or those with hip replacements. Luckily we brought our own knowing most resorts don't have that option available. We will definitely come back for another stay as the reso

One suggestion would be that you clearly mark what end of the pool is which and the rules for where a family should enter the pool, the stairs are entering the deep end which is confusing for those of us with small kids who are learning to swim. Would be helpful instead of finding out after entering that we need to move to the shallow end which only has a ladder to enter.

10/10

Exceptional

11 Jul 2026

Achinta

Room carpets not so clean.
Staff very helpful and accommodating
Clean balcony

Family_with_children

10/10

Exceptional

11 Jul 2026

Kelly

Property is beautiful. The views from the rooftop terrace are spectacular. Bed was very comfortable. The pool is open until 11pm ,great for a night swim. Having a kitchenette in the room was a great money saver for meals

8/10

Excellent

10 Jul 2026

Sarah

My husband & I stayed here for a couple of days, planned on doing a lot of cycling. The location is perfect for that as it is very close to the main rail trails. It isn't far from downtown Collingwood or Blue Mountain, and not a bad drive over to Thornbury, Meaford or in the other direction to Wasaga. Our room was 2 queen beds and had a little kitchenette (with a small stovetop), they provide all cutlery, cooking vessels etc. The room itself was more spacious than expected and it was clean. We did not use the main family pool, it was usually busy, the 1 strange thing was that to use the adult only pool you had to walk 1km or so to the golf course and register to use the outdoor 'adult only' pool, it was not on the main premises. The staff were efficient, courteous. The security was good, we locked our bikes to our car overnight with no issue, but they do allow you to bring them to your room if you prefer. There is a restaurant on the premises which we did not try, we walked across the street to the Thai restaurant & really enjoyed our meal there, we both felt it was authentic and delicious. Restaurant staff/owners were very welcoming and helpful. We cycled from the resort to Meaford and back, the trails are well maintained, there is a maintenance station on one length of this trail if needed. Stopping in Thornbury we liked more than Meaford, but Meaford has a beautiful waterfront/marina. Overall we really enjoyed our stay and would go back to this resort.

Partner

10/10

Exceptional

10 Jul 2026

Sherri

Beautiful water views and access

Partner

10/10

Exceptional

10 Jul 2026

Derek

Great location and very clean rooms. Loved the pool and hot tub. All round awesome stay.

Partner

10/10

Exceptional

09 Jul 2026

Chris

Beautiful location right on the water. Attentive staff. Nice property and pool with slide. Great trails all around the property. Room had a water view, balcony and kitchenette. Great trip.

Partner

10/10

Exceptional

08 Jul 2026

Veshika

The views are amazing. The room was very clean, spacious, and feel so cozy.

Friends

10/10

Exceptional

07 Jul 2026

Karen

Amazing! The staff made you feel like you were family. Whatever we needed, the staff was there to provide exceptional service with genuine smiles & care.

4/10

Poor

07 Jul 2026

Benoit

Honestly, we really enjoyed our stay at Living Water Resort. The staff were very friendly and one thing we appreciated was that there were lifeguards on duty at the pool.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

REZA

It’s a perfect facility with helpful staff. My kids love the slide located in the swimming pool. Besides, the marina was nice.

Family_with_children

8/10

Excellent

06 Jul 2026

Kim

Waterslide was fun for the kids but wasn't open in the morning

Family_with_children

10/10

Exceptional

06 Jul 2026

Sam

Whole property was beautiful, great staff and view. Roof top patio was a nice relaxing place to unwind.

Partner

10/10

Exceptional

05 Jul 2026

Christina

Great getaway. Lots to do with the family.

Family_with_children

10/10

Exceptional

05 Jul 2026

Jennifer

Our stay was great. Our original room did not have functioning air conditioning but the front desk staff (Kevin) was great and moved us to an upgraded room

Friends

10/10

Exceptional

05 Jul 2026

Liqaa

Every thing is good

10/10

Exceptional

04 Jul 2026

Sarah

Was very nice place

Family_with_children

8/10

Excellent

04 Jul 2026

Mark

Very clean room and property. Bed was VERY comfortable.
A/C was very loud and only 3 lounge chairs at the pool.

10/10

Exceptional

03 Jul 2026

Ivan

Great place as always, looking forward to the next time

4/10

Poor

02 Jul 2026

Mark

Couldn’t get access to our room until after 4 pm which is listed as check in time. Couldn’t use the pool because there is a ten person limit even though there are hundreds of guests and they suggest they are a spa type retreat. Had to walk quite a distance and use stairs to get to our room overlooking the parking lot. We have a nice home and didn’t need to come here. They need to give us a reason to spend money to stay there.
The food at the restaurant was good though. We would not recommend it for the money and will not stay there again.

2/10

Poor

02 Jul 2026

Basia

Restaurant was good
Rooms are old
One elevator, slow
Spa receptionist very rude and unpleasant
Noisy in the morning, they were cutting the grass in heat wave temps before 7am.

10/10

Exceptional

02 Jul 2026

Shohreh

The outdoor jacuzzi pool is amazing. Very clean and relaxing get away.

Family_with_children

10/10

Exceptional

01 Jul 2026

Danilo

The hotel is complete amenities

Family_with_children

10/10

Exceptional

01 Jul 2026

Shauna

Beautiful location and staff very accommodating. Excellent amenities on site. Great stay!

8/10

Excellent

30 Jun 2026

Pui Ling

The swimming is so nice and beautiful. Clean and comfortable hotel.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Alex

Should say that this was a huge upgrade to the 2 star motel I initially booked. Expedia suffered a glitch and I was upgraded to this place at cost. Nice place, pool was always crowded and loud. Room was nice with small kitchenette but the heating and cooling didn’t work. I addressed this at the desk because they were not answering and also asked for extra coffee for the morning. Neither of those things got taken care of but they did give me $50 for breakfast as compensation which was delicious and a very nice restaurant. In the staff’s defence the desk was always busy with some of the most bizarre problems so I felt a little bad for them as they were all doing their best. I’d stay here again for sure at the 2 star hotel rate but not at the rates they were charging at check in. It was almost triple the cost!

Friends

10/10

Exceptional

27 Jun 2026

Dwayne

Highly recommended for couples

Partner

10/10

Exceptional

25 Jun 2026

Joseph

Literally the perfect stay. I have nothing bad to say. The staff was extremely friendly and accommodating even though we came in at 11:30 at night after our other motel smelt like must and mould. The place was very nice and spacious, and all of the amenities were great. Will definitely be staying there next year.

Friends

6/10

Pleasant

25 Jun 2026

Cynthia

Some parts of washroom were dated or not as nice in how they tried

10/10

Exceptional

24 Jun 2026

Zina

Close to Downtown and walking trails

8/10

Excellent

24 Jun 2026

May Chan

Very helpful staff. Thanks to Amie at the front desk, she changed our room to face the water, and newly renovated
Great long pool mixed w salt water, but need to get an access card everyday, room card doesn’t work there.
No housekeeping, you have to take out the garbage and request towel refresh
All in all a nice property, will come again.

Partner

2/10

Poor

20 Jun 2026

Gurpreet

Worst experience ever

Partner

6/10

Pleasant

19 Jun 2026

Natasha

Room was big and spacious. The furnitures were in poor condition. The love seat was very worn out. The long bench was also faded and dingy. The bed was terrible. The mattress is very bad condition, there's big dips on both sides of the bed. I slept on the foot side of the bed. The bed frame all around is falling apart. Rips in the head board and the frame is also ripping from the leather. All furnitures needs anything upgrade. Also TV needs more channels. Needs Netflix!!

Partner

10/10

Exceptional

19 Jun 2026

Georgie

We enjoyed the visit with our young grandchildren. We loved the pool and the dinner we had in the restaurant.very close to Blue Mountain as well.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Peter

The staff was very friendly and helpful and made our anniversary extra special from the reception to the spa to the restaurant. The bed was so comfortable! Would definitely return’

Partner

6/10

Pleasant

17 Jun 2026

Michel

The property was in a nice location. It could use some updates. We had suite. It was very large and had everything we needed but the shower had some gross mold and we had no cleaning done during our three nights there. I’ve never been to a hotel where no one come in to at least clean your toilet and restock your supplies. I had to get some toilet paper off the cleaners cart that was in the hallway. Dinner was good but our server was meh. The She a was wonderful. We really enjoyed our couples massage and aqua pass.

Partner

10/10

Exceptional

17 Jun 2026

Lorna Lee

We stayed at Living Water Resort for my daughter and husband’s birthday the weekend of May 23 and 24.We booked in through Expedia and it was easy checking in and out.We got the waterside view 5th floor exactly what we booked in through Expedia and same price as it was when we booked in.We were happy with our room,it’s newly renovated ,clean and we love the view from our room.We had a nice fine dining at the Griiled Seafood Restaurant as well,food and service were excellent including brunch.It was raining when we checked in but overall our weekend stay was amazing and had a great time.It was our first time there and definitely go back.

Family

8/10

Excellent

17 Jun 2026

Meredith

Our third stay here and we had a great time. Check in time now starts at 4 pm and check out at 11 am which gets really busy. Wish they’d let guests check in a bit earlier and check out at noon like they used to but other than that we enjoyed our stay.

Family

6/10

Pleasant

15 Jun 2026

Jagjeet

Room was advertised with waterview but after booking was confirmed a message was received that water view is not guaranteed. Room smelled of bleach. Bed was ok. Plenty of other choices around. Wasn’t worth it for me.

Partner

8/10

Excellent

14 Jun 2026

Darryl

View was awesome. The location was good

10/10

Exceptional

08 Jun 2026

Carolyn

Spa is amazing.

Friends

10/10

Exceptional

08 Jun 2026

Suzanne

Had reserved the one bedroom waterview but took an upgrade for the waterfront.

Partner

10/10

Exceptional

07 Jun 2026

Jarrod

Rooms are nice and beds are really comfortable.

6/10

Pleasant

07 Jun 2026

Alison

The restaurant was not accommodating for room service on the Saturday night.

Friends

6/10

Pleasant

06 Jun 2026

Amrita

Outdoor hot tub and spa was good but it recommended to book the spa before you visit

Partner

8/10

Excellent

04 Jun 2026

Manuel

No comment

Partner

10/10

Exceptional

02 Jun 2026

ololade

My family and I stayed ant the two bedroom and we had an awesome time. My young sons enjoyed themselves and there was enough room and space for them to play. It was also 9 mins drive from blue mountain village so we were able to have the best of both worlds

Family_with_children

8/10

Excellent

01 Jun 2026

Mena

The room was clean and staff very helpful. I loved having the kitchenette which was fully stocked dishes, a variety of drinking glasses, cutting board, knives, utensils, dish soap, dish towels, placemats and paper towels.
I would definitely return.

Partner

2/10

Poor

30 May 2026

Alia

This is absolutely unacceptable. I stayed here last week in another two-bedroom suite and had a great experience, which makes this even more disappointing. I am currently staying in Rooms 6111 and 6109 on a 2-day stay checking out friday May 29 , and upon entering we immediately found clumps of hair throughout the room. The carpets appear to not have been vacuumed properly, and one of the bedroom showers was absolutely filthy to the point where I had to rinse and clean it myself with the shower nozzle before using it.
The balcony was also dirty and clearly not cleaned, covered with bugs and residue. Once opening the drapes, the window sills were filled with dead bugs as well. This level of cleanliness is disgusting and completely unacceptable for a resort of this standard.
I am currently here right now and expect management to address this immediately. I would like a manager to contact me and provide a proper resolution as soon as possible.

I am posting a few photos, including the broken screen door and the filthy conditions we had to deal with. We ended up sweeping ourselves and cleaning the showers ourselves as well. If you had seen the condition of the room before we cleaned it, it would have been even more outrageous. We are not the type to complain and understand that sometimes things can be missed, so we decided to handle it ourse

Family_with_children

10/10

Exceptional

29 May 2026

Kim

Spa was lovely . Dinner at restaurant was yummy , room was perfect . Would recommend and stay again .

Friends

4/10

Poor

28 May 2026

Granger

The Staff, while trying to be helpful was not well trained and it took a very long time to get any resolution for our reservations that they could not fulfill as booked. Overall the place is old and run-down… maybe 3 stars… including the rooms.

Business

10/10

Exceptional

28 May 2026

Jiaoshan

The staffs were very friendly, and my wife and I feel comfortable with talking to them. The room was clean

Partner

10/10

Exceptional

27 May 2026

Heather

The AquaPath is a wonderful experience.

Friends

10/10

Exceptional

27 May 2026

Dianne

I loved ly suite just what I needed. Very peaceful place .

Friends

10/10

Exceptional

25 May 2026

Anna

Pool, the slide and the spa.

Friends

10/10

Exceptional

24 May 2026

Muhammad salman

Good place to stay

Partner

10/10

Exceptional

24 May 2026

Van Anh

The place is really good to stay

Partner

10/10

Exceptional

23 May 2026

Althas

Room was good

Partner

10/10

Exceptional

23 May 2026

Laura

stayed in newer section - beautiful room, big water views, comfortable bed - will come again!

Partner

10/10

Exceptional

22 May 2026

Amandeep

Good

Family_with_children

8/10

Excellent

22 May 2026

Tamas

Good, as expected

Partner

8/10

Excellent

20 May 2026

Andrea

We had a lovely stay!

Friends

10/10

Exceptional

20 May 2026

Astrid

Excellent Spa, especially the pedicure and the Aquapath, highly recommend it

10/10

Exceptional

19 May 2026

Mariam

Nice

6/10

Pleasant

18 May 2026

Sean

My wife was upset that the room's TV had no HDMI port to plug our streaming stick in. It was her hope to spend some time at night watching her shows, as this was our first vacation away from our kids.

Partner

8/10

Excellent

17 May 2026

doug

A really nice spot. Rough top area is great (and was a surprise!).
The folks who helped us were great.

Two small things:
1. VIP check-in desks had two people who were not helping a large line of folks checking in. I understand wanting to save at least one VIP spot just in case, but having two hotel staff chat with each other beside us while waiting in a large line was upsetting.
2. The pool towels were out. We asked for more 3 times, and no one came with more.

6/10

Pleasant

17 May 2026

Krupaben

U should have house keeping without Ant charges

Family_with_children

8/10

Excellent

17 May 2026

Weam

The resort' room was equiped very well, even the room equiped with a mini kitchen. But the only missing part is the breakfast which you can get it separately.

Friends_and_family Family

4/10

Poor

16 May 2026

carolyn

We got to the property late and the doors were closed. Took me awhile to figure out I needed to call 0 to be let in. Place did not smell pleasant. Room was clean but had a musty smell. Pillows were flat and uncomfortable. I asked for more and there was none available. No towels in the room. We had to walk downstairs to the front desk to get some. Would never stay there again. I guess if you just want somewhere very basic to lay down for a night it works.

Family

10/10

Exceptional

16 May 2026

Lydiah

Distance / path between property can be complex. Other than that it was greater

10/10

Exceptional

15 May 2026

Robert Paul

Yes! Great

Partner

8/10

Excellent

15 May 2026

Robert

Very hard to find things

Friends

8/10

Excellent

13 May 2026

Murtaza

Great place for a little getaway. Clean and great location. The pool, hot tub and sauna left a little bit to be desired..Also they are a bit too strict on late check outs. Otherwise very good.

10/10

Exceptional

09 May 2026

Sue

Everything’s amazing until we booked a spa my friend and I two for Tuesday. The staff was so rude. I never wanna really go back there again. Everything else was amazing but the spa. They got angry with us when we weren’t sure where to go or what we were doing she came into pretty much the greatest, and then they put us into these tubs. My girlfriend had a broken shoulder, left us. There never came back. We had to figure it out for ourselves for the rest of it, and when I went to talk to them, they turned this little do not speak to us, cause I’m on the phone sign around I unbelievable you can talk to somebody else. There was no one else around. They just kind of left us high and dry. I almost didn’t wanna go back. I go back to everything else, but not the spa. !! rude and ignorant! But just a spy everything else was amazing

10/10

Exceptional

09 May 2026

Chad

Beautiful and relaxing getaway

Partner

6/10

Pleasant

08 May 2026

Kari

Very dated inside and outside. Spa was ok nothing to rave about

10/10

Exceptional

07 May 2026

Ariel

Great location, very nice rooms and amenities. Salt water pool was awesome and the gym was great as well.

Self

6/10

Pleasant

03 May 2026

Michael

We stayed on the second floor in room 2416 and took the elevator to the second floor, walked to the farthest end of the hallway and then had to go down two flights of stairs with our luggage. When we arrived at the second 2nd floor we again had to walk all the way back. Floor is carpeted and the carpet is buckling and there are tripping hazards every ten yards. Just seemed very tired and although clean, lacking maintenance. My wife and I would not return.

Friends

10/10

Exceptional

02 May 2026

Gregory

Living Shore Spa is a must during any stay, notably the Aquapath package

Partner

8/10

Excellent

30 Apr 2026

Blondine

I love my one bedroom suite room.

Partner

10/10

Exceptional

29 Apr 2026

Wendy

Excellent stay

8/10

Excellent

28 Apr 2026

Robert

This is a nice place. The pool area is great and has an outdoor hot tub.We paid extra for a waterfront and the location was terrible. I don’t know how they can call it waterfront. Yes we could see the water but a lot of our view of the water was blocked out by a cedar tree and a building.

Partner

6/10

Pleasant

28 Apr 2026

Stephanie

Room was clean, stocked. No in-room safe. Bed too low and soft.

Partner

6/10

Pleasant

27 Apr 2026

anca

It would be nice to know what is included when you book a room.
We needed a separate key for the pool, that needed to be exchanged every day and requested from front desk

8/10

Excellent

27 Apr 2026

Aakanksha

It was an amazing experience. They could do a better job at cleaning r

8/10

Excellent

27 Apr 2026

Alana

The property was clean and comfortable and had great amenities. It is in a great location close to the water and downtown collingwood. Front desk staff were friendly and warm. It would be helpful if staff went over all the amenities at check in such as the fire pits rooftop etc so guests know about all the options. The spa staff could have been friendlier and their amenities do need updating.

Partner

2/10

Poor

26 Apr 2026

Denene

The customer service at the hotel is very poor especially at the spa period then the room conditions were not good. We had a Jacuzzi bathtub that kept the motor kept randomly turning on while we were not even in the washroom, we're showering or bathing the remote for the T. V didn't work, the TV was antiquated. The tile on the floor were not secure, said they were loose and rocky, and it was quite dated in underwhelming. The toilet when you would flush it sounded like an engine was running in the tank.It was beyond loud.

Partner