Name: Blue Mountain Resort Mosaic Suites
Address: 190 Jozo Weider Blvd, The Blue Mountains, L9Y 0V2, CA

10/10

Exceptional

05 Aug 2026

Gersie

Great staff! Wonderful place to stay.

8/10

Excellent

05 Aug 2026

Philip

Good hotel

10/10

Exceptional

05 Aug 2026

Nancy

Our suite was spotless, fresh crisp linens and towels, odourless, great balcony overlooking the action of tourist restaurants ski hills and sites. All the kitchen details covered for meals line breakfast and lunch prep.
Opening the front door of our room took several efforts as it seemed to be stuck but we managed. Pool could be cleaner, it had enough available lounge chairs for most guests.
Would go here again for sure.

10/10

Exceptional

05 Aug 2026

Maria

Nothing

10/10

Exceptional

04 Aug 2026

Elio

I went with my 4 kids and we had a wonderful time. We loved the pool and hot tub the most!

6/10

Pleasant

04 Aug 2026

Julie

We booked a 2-bedroom suite with a balcony for 4-travellers, but when we arrived we were told we were being “upgraded” to a 2-bedroom loft with a private patio and bbq. I was hesitant to switch but she seemed so excited about upgrading us that I accepted the change. We were extremely disappointed with the 2-bedroom loft. The outdoor patio was not private but communal and right on a main path, facing an empty yard with garbage and shipping bins, and no mountain views. It was a very busy weekend so we didn’t feel comfortable using the outdoor space, plus we had to close all the curtains so people walking by couldn’t see inside. It rained 2 days of our stay, so whenever we sat out for a drink we had no cover. The 2-storey loft is also very echoey, the washrooms needed work, doors were rickety and floors creaky. It was very expensive so we felt disappointed not having the view and balcony we originally hoped for.

10/10

Exceptional

04 Aug 2026

Aisha

Wonderful experience and must recommended

10/10

Exceptional

03 Aug 2026

Faizan

Excellent condition and service

10/10

Exceptional

03 Aug 2026

Saba

The property was amazing, very neat and clean spacious with all amenities we had no balcony and staff was also very helpful

2/10

Poor

02 Aug 2026

XINGYU

The room is not clean.
The front desk and the manager are unbelievable rude.

8/10

Excellent

01 Aug 2026

Janice

We spent 6 nights at Mosaic Suites in a deluxe room. The rooms have all been recently renovated and everything is new. The kitchenette is well set up with a cooktop, microwave, fridge and has pans, dishes and silverware. Very nice if you bring breakfast or lunch foods. Everything in the village is clean and staff are very friendly.
The only things I can make any comments on that I was a little disappointed in was the pool is lovely as well as the hot tub but the water was very cloudy and there were parts of pine ones floating in the hot tub. Just felt like a little bit of maintenance could be done. There were so many kids in the hot tub it was hard to relax. And my only other complaint is the shops are not very handicap friendly. I have a walker and some of the stores are too crowded to get into.
Overall I highly recommend this place as we hope to come back again.

10/10

Exceptional

01 Aug 2026

Simin

The room is good and out of expectation, I will come and book this hotel next time!

2/10

Poor

01 Aug 2026

minyoung

We stayed at this resort for our family summer vacation, but unfortunately, we had a very unpleasant stay due to several issues.
First, during check-in, there was a long queue of guests waiting, yet there was only one staff member working at the desk.
Second, after our first night, we requested room housekeeping, but our request was denied due to a lack of staff. As a result, many guests had left their trash and used towels in the hallways outside their rooms, making the premises look very unkempt and unsightly.
Overall, the resort was poorly maintained and dirty in many areas. We have no intention of returning and would not recommend this place to others.

8/10

Excellent

31 Jul 2026

jennifer lee

malheureusement la piscine ne fonctionnait pas les 3 premiers jours et l’air climatisée de notre unité lâchait souvent.. Mais pour le reste tout était bien..

10/10

Exceptional

31 Jul 2026

joanna

Everything was great about this property. Spacious rooms and very clean. Lots of great amenities included as well. Very good price for our stay.

10/10

Exceptional

31 Jul 2026

LILIIA

It is so pretty and close to all the restaurants and activities!so nice staff!

10/10

Exceptional

31 Jul 2026

Fareha

This place such a pleasant surprise. Our room was beautiful! The lobby is still being renovated so it’s a little beat up but besides that it was great. Only downfall was the pool was under maintenance while we were there which was a bummer. But besides that, would defs go back!

8/10

Excellent

31 Jul 2026

Rina

The hotel was undergoing renovations in the lobby but the issue was the pool not being in service for the 2 days we were there. I specifically picked Mosaic for the pool. We were given access to a pool at Seasons which was alright. So I was disappointed with that situation. Other than the pool, the staff were very friendly and polite, the room was clean and comfortable. Hotel is still great.

10/10

Exceptional

30 Jul 2026

Victoria

Clean room, very nice modern updated finishes!

10/10

Exceptional

30 Jul 2026

Hilary

Such a great stay! Would definitely come back

10/10

Exceptional

30 Jul 2026

Joannie

Super te room and the resort was amazing!

8/10

Excellent

30 Jul 2026

Janet Cheryl

The mosaic is currently undergoing renovations so things are a little less than ideal, ie lobby, pool. Having said that, our room was perfect. Cozy and clean. The staff were excellent. Helpful, full of knowledge and suggestions. We enjoyed our stay.

8/10

Excellent

30 Jul 2026

Sivakumar

We were supposed to get a $180+ or so in refund, but never got it. Not sure what happened. Any information would be much appreciated.

8/10

Excellent

30 Jul 2026

Shunxing

The room is fantastic, hope the swimming pool works properly next time.

6/10

Pleasant

30 Jul 2026

Saiteja

The bathroom had hair all over the tub and the balcony had lots of beach sand. The shampoo was not sufficient. Apart from these these concerns everything else was good.

10/10

Exceptional

29 Jul 2026

Laura

Beautiful updated room overlooking the duck shop. Everything was brand new.
Pool was under maintenance, but the staff gave us access to another one. No biggie. Air wasn’t working in the room. On call staff came at 11pm within 10 minutes. Breaker was tripped.
Would stay here again. Hopefully the pool is up and running next time :)

8/10

Excellent

29 Jul 2026

Marnie

The room was amazing! Unfortunately the pool was out of order. So we had to use the pool of another hotel.
The wrist bands need an upgrade. They are too big and uncomfortable to wear.
More umbrellas and towels at the beach would be great.
Housekeeping was inconsistent,
The included activities were great!
Food and beverage offering in the village is great.

We will come back!

2/10

Poor

28 Jul 2026

Cynthia

I was disappointed that the pool was closed when we arrived despite specifically asking prior to our cancellation deadline to ensure that the amenities and access were available as I saw on the website there was refurbishment. I received a confirmation that everything was open. We booked specifically to enjoy the pool and hot tub. I would have cancelled if I knew. I asked for compensation for the inconvenience and didn’t get it.

8/10

Excellent

28 Jul 2026

Rafael

They need to work harder on building maintenance as it has a lot of work to be done. Nice place to stay just that. They are working on it but can be done faster

10/10

Exceptional

28 Jul 2026

Glenda

Room had everything to make your stay comfortable

8/10

Excellent

27 Jul 2026

jennifer lee

Chambre impeccable mais l’air climatisée lâche aux 2 heures

La piscine fermée depuis notre arrivée mais personne y travailler.. décevant.

10/10

Exceptional

26 Jul 2026

Donna

The suite was newly renovated and very clean.

Small hitch checking but otherwise we had a great stay

10/10

Exceptional

26 Jul 2026

Ibad

We had a wonderful stay at Mosaic at Blue Mountain. The room was very clean, spacious, and comfortable, with a nice balcony. The staff were friendly, welcoming, and made check-in and check-out easy. The location in the heart of the village was excellent, with restaurants, shops, and attractions all within walking distance. The only disappointment was that the outdoor pool was closed during our stay, which would have been nice to enjoy. Overall, we had a great family getaway and would definitely stay here again.

8/10

Excellent

26 Jul 2026

Emilie

Air conditioning didn’t work first night was very hot. Spent extra on the room and unfortunately we had a view of the parking lot and construction was happening so could not open window as it was very loud.

2/10

Poor

26 Jul 2026

Mikhaila

The hotel lobby was under construction when we arrived and there was only one person checking guests in. We stood in line for almost an hour before we were seen. Our check in time wasnt until 4pm and we were told due to the volume of guests we wouldnt be able to check in until exactly 4pm. We were also then told that the pool was out of order which we were not told about prior to our visit which was very disappointing as it was one of the main features of the hotel especially for the summer and part of our plans as we had a large group staying here. When we came back to check in at 4pm we were then told that our room would not be ready for another 45mins which is absolutely ridiculous so we were now paying for a room that we couldnt even use and needed to set up for our plans of the evening. We were also only given 1 parking spot for a group of 6 people so the other 5 people in our group paid alot to park. When asked what could be done to compensate for all of the inconvenience we were given little to no help and told best they could do was 15% off! Which is nothing! What should have been a fun relaxing weekend for our bachelorette party turned into nothing but stress and headache. I also had cupcakes made for our event that were ruined due to staff negligence when told they could keep them in a fridge until we got our room. Very disappointing and I do NOT recommend staying here. :(

10/10

Exceptional

25 Jul 2026

Michael

Was a ground floor room with beautiful views. Room was newly renovated. Everything looked brand new!

10/10

Exceptional

25 Jul 2026

Victoria

Very nice and clean environment for the kids.The police, amazing and working distance to the village is awesome.Thank you

10/10

Exceptional

25 Jul 2026

Steven

I love the heated pool. The room was excellent but we did have some confusion when we checked in and were given the wrong room. It was very nice to have a card and chocolates waiting for me for my birthday nice touch.

10/10

Exceptional

25 Jul 2026

Tim

The stay was perfect

10/10

Exceptional

24 Jul 2026

Tania

Property is newly renovated , always very clean and lovely staff

Family_with_children

10/10

Exceptional

24 Jul 2026

Voltaire

The room is really nice, the staff are really helpful, the pool is good, the gym is a bit small and have only a few exercise equipments

10/10

Exceptional

23 Jul 2026

QI

Helpful staff

10/10

Exceptional

23 Jul 2026

Sharon

We had a great stay overall in a newly refurbished, modern room. Having a mini fridge, stovetop, and dishwasher was super convenient. The room was generally clean, though a couple of areas in the bathroom could have been a bit more thoroughly detailed for those with high cleanliness standards.
The biggest downside was nighttime noise, as sound traveled very easily from either the hallway or upstairs.
However, the highlight of our stay was Bee at the front desk! Bee was warm, personable, and incredibly helpful with all of our questions. Outstanding customer service!

8/10

Excellent

23 Jul 2026

David

Property proximity in the village was great. Unfortunately the pool was out of order 3 of 4 days

10/10

Exceptional

22 Jul 2026

Hosna

Live this resorts. Clean. Well maintained and helpful staff. Thanks

10/10

Exceptional

21 Jul 2026

Gursimran

We had a great stay at this hotel. The room was clean, comfortable, and well maintained. The pool was excellent, and the overall property was beautiful. The staff were friendly, and everything else met our expectations.

The only disappointment was that the hotel listing mentioned that the mountain ride and rope ride were included, but these attractions were not available during our stay. It would be helpful if the hotel updated its listing to avoid confusion for future guests.

Overall, we had a wonderful experience and would recommend this hotel.

Friends

10/10

Exceptional

21 Jul 2026

Amin

Very good overall

8/10

Excellent

21 Jul 2026

Adam

Really great stay, kind staff and a great place to stay. Price is quite costly but still good location

10/10

Exceptional

20 Jul 2026

Ashini

Amazing place and me and my family really enjoyed our stay!

Family_with_children

8/10

Excellent

20 Jul 2026

Bahareh

Nice place and staff

10/10

Exceptional

20 Jul 2026

Ayodele James

My stay was so good and I enjoyed every day with you guys. The rooms are well kept, the staff are polite, the outdoor pool was so amazing. I will recommend this place for whoever wants to visit.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Kasun

N

Family_with_children

10/10

Exceptional

19 Jul 2026

Jeffrey

A great experience. Room was fantastic.

Partner

10/10

Exceptional

19 Jul 2026

Louie

Excellent

Self

10/10

Exceptional

19 Jul 2026

Patricia

Front desk staff are amazing! We had a great trip

Partner

10/10

Exceptional

19 Jul 2026

Claudia

I stayed at the Mosaic suites before, however, this particular stay was memorable. The staff at check in desk were helpful & very pleasant. I was allowed to check in early and even was upgraded to a townhouse. The rooms and bathrooms were clean and spacious. I will be returning back and staying at the very same townhouse.
My family & I had such a great experience at blue mountain mainly because of our accommodations experience. Thank you to the staff at Blue mountain.

Family

10/10

Exceptional

18 Jul 2026

melissa

Such a great place! Lots to do in the Villages! Beautiful views and wonderful amenities.

Family_with_children

10/10

Exceptional

18 Jul 2026

Anne

We were looking for a quiet week away and we got it. Our room had all the amenities except an oven so that we were able to eat in or enjoy the restaurants nearby. We had a lovely balcony that we used quite often. There is a beautiful pool and hot tub. The staff were extremely pleasant and helpful. We had a wonderful time.

Partner

6/10

Pleasant

18 Jul 2026

KEISHA

Although the staff was friendly and accommodating, I was highly disappointed with the housekeeping quality in our room, especially given the premium price per night. The suite had significant cleanliness issues, including dirty washrooms, stained linens, and unclean beds.

Primary washroom: The toilet was dirty, and a washcloth left in the room had yellow and brown stains.

Secondary bedroom: The beds had hair and dirt left on them.

Secondary washroom: The shower stall was visibly unclean.

While staff addressed some of our concerns the next morning and provided a complimentary treat, the toilet was still left dirty. I had to call housekeeping a second time to clean it, and the shower stall remained uncleaned.

The resort pool was clean but a bit dated. Additionally, the hot tub has a berry tree overhead, which causes a lot of fruit to drop into the water.

Family_with_children

6/10

Pleasant

17 Jul 2026

Jeffrey

Facility is looking a little dated, but the staff were helpful in giving us a different room, after the initial one had a twin and not a Queen bed.
The bed in the new room was not comfortable for either of us as it was very firm, and not a King as they said was in the room.
The pool area and hot tub area is nice and being right adjacent to the village is great for activities and eating.
But the price was great for a mid-week visit at 50% off and approx. $500.00 CDN for 2 nights.

Partner

10/10

Exceptional

17 Jul 2026

Rinku

We really like the hotel . There were all facilities and staff was friendly too. I will come again here .

Family_with_children

10/10

Exceptional

17 Jul 2026

Paulo

Great week at Blue Mountain Mosaic suites! Loved the room layout with a kitchenette, and kids loved the outdoor pool!

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Soumya

NA

Family_with_children

10/10

Exceptional

16 Jul 2026

Abby

Room was newly updated and clean. We had a balcony which was a nice feature. Year-round outdoor pool was a definite bonus and pool hours were great. Located in the heart of the village with easy access to shops, restaurants and activities.

Partner

10/10

Exceptional

15 Jul 2026

Andrea

Although they were going through some renovations, it was a great experience. We had a great time !

Family_with_children

10/10

Exceptional

15 Jul 2026

Jacqueline

Overall great hotel!

Family_with_children

10/10

Exceptional

15 Jul 2026

Rhonda

Clean room
Underground parking

Partner

6/10

Pleasant

15 Jul 2026

Annette

The room itself was clean. The hallways were not clean. There was a dirty Kleenex outside our door when we arrived and it was there when we checked out. The pool was always full of hair. Clumps of hair, which was disappointing. Staff was very friendly and helpful. It was VERY noisy very early in the morning outside. We were on the 3rd floor but were woke early with a dump truck or soemthing moving garbage bins. Perhaps this is just on Wednesday mornings. I’m not sure. Poor lighting in the rooms as well. Very dim.

Family_with_children

10/10

Exceptional

15 Jul 2026

Jenny

We stayed in an 2 bedroom suite and it was absolutely amazing! The extras that were included like free parking and free gondola rides were an excellent surprise! Location is perfect in the village.

Friends_and_family Family

4/10

Poor

14 Jul 2026

michelle

Hot tub one is not working. Booking one of our family was sent to another building and cant use our pool. In addition the bath tub is not super clean. Sofa bed almost tippy fall uneven. In addition I found worms on the wall of our hotel unit. Pool was small and always pact.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Jeff

Very clean rooms, the staff were very good. The housekeeper was amazing.
We enjoyed the balcony view of the pool, which was very well maintained and the Lifeguards were very viligent. Thankyou for a wonderful stay.

Partner

10/10

Exceptional

13 Jul 2026

Claudia

Love's our stayed. Great room. Very nice size, clean, excellent location.

Family_with_children

10/10

Exceptional

13 Jul 2026

Olivier

Moment parfait

Partner

10/10

Exceptional

13 Jul 2026

Becky

Everything was wonderful! Can't wait to go again. Room was clean, nicer than expected. Beautiful property. Nice pool. Very friendly staff.

Family

10/10

Exceptional

13 Jul 2026

Tatum

Room was great . Check in staff very friendly and helpful

Friends

10/10

Exceptional

13 Jul 2026

Michael

Love the hotel

Family

10/10

Exceptional

12 Jul 2026

Wei

Very good experience, great location

10/10

Exceptional

12 Jul 2026

William

It was very easy to access the blue mountain village

Family

8/10

Excellent

11 Jul 2026

Arpeet

Staff could be little welcoming and happy to see guests.

Partner

10/10

Exceptional

11 Jul 2026

Tara

We love, loved our stay in the Mosaic suites. We are a family of 6 and loved having beds for everyone instead of a sofa bed. Two bathrooms and a kitchen were a nice treat. The Blue Mountain Village has a ton of nice shops and restaurants, plus all the fun adventure stuff. Can't wait to come back one day!

Family_with_children

10/10

Exceptional

10 Jul 2026

Khurshed

Beautiful place, clean room. Helpful staff.
It was my first time and I love it

10/10

Exceptional

10 Jul 2026

frank

It was great overall

Partner

10/10

Exceptional

10 Jul 2026

Anoj

Extremely helpful staff. I unfortunately wasn’t able to stay for more days, but if I could I know exactly where I’ll be booking next time!

Partner

10/10

Exceptional

09 Jul 2026

Liann

We were on the first floor at Mosaic, it was a spacious room with high ceilings and a full kitchen. I heard others on higher floors had problems with the elevator/ac, but we didn’t have any issues!

Friends

6/10

Pleasant

09 Jul 2026

Tom

Clean and newly renovated rooms. Amenities are good. Kue mountains reosrt property needs to improve signage for the dofferent hotel properties as finding the proper hotel entry and navigating laneways is quite confusing. Signs are too small and hard to see.
The bigges toroblem with the Mosaic hotel is this: TRUCKS MOVING LARGE GARBAGE CONTAINERS AT 6 AM FOR HOURS IS COMPLETELY UNACCEPTABLE. HOTEL GUESTS SHOULD NOT HAVE TO BE AWAKENED THAT EARLY BECAUSE OF THE CONSTANT BANGING.

Partner

2/10

Poor

08 Jul 2026

Panteha

The room was clean, which was a plus. However, the checkout process was long and exhausting.
Worse, there’s a city garbage facility right behind the Mosaic building. Every morning we were woken up at 5:15 AM by the extremely loud noise from the garbage trucks. The whole process took nearly two hours, so we started every day exhausted.
We will never return to this side of the building, I would assume the pool side suites are less noisy

Business Friends

10/10

Exceptional

06 Jul 2026

Brenda

The deluxe suite we had was wonderful and so clean. It appears that the hotel has been completely renovated. The village is a bit pricey but worth it if you just want to relax and unwind.
We enjoyed our stay so much that we will be returning in the fall.

Partner

10/10

Exceptional

06 Jul 2026

Ariel

It was an amazing stay for the 3 nights my husband and I visited. We loved all the amenities and how attentive and kind the staff were. The village was an amazing atmosphere as well. We did go during Canada Day and a Dance Competition happening which meant there were alot of kids, so we were not able to use the pool and opted for the private beach which was beautiful! One piece of advice would be to call before the date you'd like to stay if you're trying to avoid alot of children, just to make sure!!

Partner

10/10

Exceptional

05 Jul 2026

Thi Minh Tam

Staffs are very helpful, the room looks modern compared to other places around.

Partner

8/10

Excellent

05 Jul 2026

Aurah

The property was clean despite the work being done around it.
The room was great, tidy and clean.
Only thing is the pool wasn't cleaned regularly.
But despite all that,
Thanks to Expedia for making our booking easy and thanks to blue mountain for making our stay a memorable one.

Family_with_children

10/10

Exceptional

04 Jul 2026

Dina

Such a beautiful hotel everything you need for your stay , helpful front desk, updated rooms very clean we love it and for sure will come back again

Family

10/10

Exceptional

03 Jul 2026

Lisa

The room was very nice and spacious. Very comfortable. although our kitchen was not the cleanest thing when we got everything else on the resort is very clean feeling and looking. Pool was nice and clean. Well located pretty close to everything. Staff was very helpful and nice. Would definitely recommend

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Carrie

My kids and I had a great time. The room was absolutely beautiful. The outdoor pool was really nice minus lots of chlorine but I guess better than not enough. Also the shallow end is a little too deep for a shallow end for some kids. My five year-old son could only play by the stairs due to not being very shallow I highly recommend bringing Floaties for the little ones. I ended up ordering some on Uber Eats. Other than that, I would definitely stay there again. It was really nice. The staff was also very kind and very accommodating.

Family_with_children

8/10

Excellent

03 Jul 2026

Rachelle

This is a very busy hotel. Lots of families and sport teams occupying the resort. Check in time is very very crowded. Pack your patience. Staff was friendly, pool area was nice but be prepared to not have a chair to lounge on due to patrons saving spots. Rooms were nice and clean and had everything you needed. We booked a couples massage at the SPA and it was lovely!

Partner

10/10

Exceptional

02 Jul 2026

Moe San

NA

Family_with_children

8/10

Excellent

02 Jul 2026

Sharon

Currently, July 2026, the Libby is under construction

Family_with_children

8/10

Excellent

02 Jul 2026

William

It's an awesome place, it's my first time here but check in was horrendous. Only two people working for 100+ people checking in. We were at the Mosaic and it was a little better with wait time but their was too many people talking, asking questions and holding up the lines. My friends were at the other resort and waited in line over an hour. Quite the waste of time for the money spent

Family_with_children

10/10

Exceptional

30 Jun 2026

Luciano

Liked the underground parking and in hotel spa

Family

8/10

Excellent

30 Jun 2026

Kara

It is a very nice hotel but could use more lighting in the rooms. No streaming yet either. Ran into a double payment issue since my partner wanted to pay with his card but it defaulted to mine so they charged us both. Was frustrating to fix since customer service is often very busy. Good despite that and it’s the closest building to the convention centre.

10/10

Exceptional

29 Jun 2026

Helen

The room was very clean. Stop was professional. Outdoor space was lovely and appreciate. The parking was included.

Friends