Magnuson Hotel Ely

6/10

Pleasant

23 Feb 2026

Michelle

Substandard due to lack of staffing. However, the manager went out of his way to to help

Self

8/10

Excellent

08 Feb 2026

Elizabeth

Office not always staffed; call the canager and he comes right over, Not much available for breakfast (coffee in room, yogurt and cereal in office but no bowls)

Partner

10/10

Exceptional

08 Feb 2026

Judy

Everything was great!

Leisure Partner

2/10

Poor

17 Jan 2026

Brian

Hotel was closed.

2/10

Poor

13 Jan 2026

Harriet

No staff support. No room key. No same day reservation. So I loss my money.

Business_and_leisure Family

4/10

Poor

02 Dec 2025

Jutta

Horrible parking, no refrigerator, no microwave and only one washcloth for two people! I know it cheap but this is ridiculous! Never again!😡

6/10

Pleasant

27 Nov 2025

natalie

The staff was great

Leisure Pet

2/10

Poor

26 Nov 2025

Terry

It may be fine for budget hotels, but didn't look like the photos. Both ( which wasn't listed) were under construction of some kind. The hotel we were going to stay at was full . We were told to check in at the other location, of which the manager was missing. This was not what one expected to relax after 9 hours of travel.

Leisure Family

8/10

Excellent

25 Nov 2025

Jake

Hotel was clean and comfortable. The staff were pleasant and friendly. The rating would be higher if there weren’t construction on the main road in front of the hotel and limited parking. I assume this will change when construction is finished.

Leisure Family

6/10

Pleasant

04 Nov 2025

Ed

Staff was friendly. Coffee was very good. I happen to like oatmeal, but if you don’t you would be out of luck that day.

Leisure Self

2/10

Poor

26 Oct 2025

doug

We did not stay, after finding the hotel, the parking lot and nearby area was unkept, looked like a bad part of town. W

8/10

Excellent

30 Sep 2025

Kathy

Very freindly staff and GM. Location is walkable to amenities

Leisure

10/10

Exceptional

22 Sep 2025

John

Due to no control of motel, new highway construction out front made it a bit of a squeeze and new construction next door also added to noise. Staff was most excellent, very friendly and accommodating. Older motel yet served our needs.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Patrick

The owners were very friendly and helpful. The breakfast offering was very good, many choices and ample amounts. For a small independent motel it was way better than many of the chains! Would definitely stay there again.

Leisure Partner

2/10

Poor

13 Sep 2025

dennis

Crime scene

We open the door to the smell of death . The carpets had giant piss and poop stains the couch was covered with a sheet .it looked like something out of a horror movie. We got out quick before we got attacked by bed bugs . In all my life i have never saw a hotel this disgusting. Went back office and canceled it . They said we would have to get our money back from hotel . Com . Also the hotel in picture has a note on door that sends you to the other location.

Friends_and_family Family

4/10

Poor

04 Sep 2025

Jayden

Room was old, and quite dirty looking. Huge stain on the carpet, and the couch was awful looking.

Friends_and_family Friends

2/10

Poor

31 Aug 2025

stacey

This was so bad that we didiny stay. We ended up sleeping in our car at a rest stop because it felt safer. We had a late check in so nobody was there (midnight) and they were accommodating with that. But when we entered the parking lot there were a lot of people loitering around and looked unsavory. When we got into the room it smelled awful. There were stains all over the carpet and couch and the carpet was wet in multiple spots. It was disgusting. I can’t believe Expedia works with this “hotel”

Family

8/10

Excellent

17 Aug 2025

Glen

Comfortable room and the staff were very helpful and friendly.

Partner

10/10

Exceptional

05 Aug 2025

Dwayne

Nicely renovated older motel. The room was clean and cozy. Breakfast and coffee offerings opened at 7 a.m., a little too late for my liking, so I missed it. I suggest a small charging station/clock on one of the nightstands for convenience. Overall, it was a great night's stay, and the price was great!

Business_and_leisure Self

4/10

Poor

01 Aug 2025

Baby

I literally had to go on a scavenger hunt to find this hotel. I almost broke down crying after being on the road for ten hours and arriving here at 1:30 am.
We arrive & the office is dark, closed and not a person in sight. There are two typed & printed notes on the door. One says something about winter hours (it’s July?) & give a phone number & the other says that this office is closed and go to the other location “down the road on the other side” and also gives a phone number (a different one). This strikes me as odd, but whatever I’m exhausted and just want to go to bed. So I drive down the road and look “on the other side” for a while but town ends and there’s no second location. I should’ve got phone numbers down the first time, but I didn’t so when I couldn’t find the second loco, I drive BACK to the first one to get the numbers to call. First number, disconnected. Second number, no answer. At this point I’m ready to eat the coat and just get a different place but I decide to drive down the other way just in case. Luckily, we found it. This new door had the same two notes as the other but also a NEW note that said if you had a reservation, your key would be “in the mailbox on the white pillar” behind us. Sure enough, our keys were in there. Happy ending right!? No. We go to open the door, & it unlocks, but won’t open. I try for ten minutes with no success and just decide to sleep in the car. Short story long, my kid finally got the door open. Terrible night. 0/10

6/10

Pleasant

30 Jul 2025

Keni

This is a retro 50's hotel with ceramic wall tile in the bathroom. Cracks in plaster and ceramic tile from settling. Carpet was badly stained. They had put Febreeze beads in the air conditioner vents in an attempt to hide odors in the room. Parking lot was in disrepair. Locks on doors were flimsy and didn't feel safe. No staff in am with a note that check out paperwork would be in the mailbox and to put key with appropriate paperwork--no paperwork in mailbox so just dropped the keys and hoped they'd figure out which room they were for.

Leisure Friends

2/10

Poor

21 Jul 2025

Ann

No frig or microwave no ice machine

Leisure Family

2/10

Poor

15 Jul 2025

lavon

Do not recommend

The GM was great... Very accommodating and tried to do her best. She moved us from the really bad room to one that was a little better. No A/C, no TV, no breakfast as advertised due to lack of staff. GM said she would refund me so I am hoping she will honor that promise. I would not recommend this property until the owner puts some money into it... He should be ashamed

2/10

Poor

13 Jul 2025

Jessica

Bad service

We drove to this location and felt unsafe for our family. We decided to try and check it out and see, already hesitant about staying.

I went inside to check in, rang the bell twice and stood there for 5+ minutes with no service. Went to call and the line beeped. We did not stay and went to a different hotel.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Preslie

Easy check-in!

Leisure Family

4/10

Poor

24 Jun 2025

Debra

The staff were nice. But the first room they gave me the window didn't close. I asked for a different room, and its window didn't close either. The third room had a window that closed but the latch was a bit flimsy. I still didn’t feel totally safe when the door chain was dangling on one screw. The parking lot was totally torn up and the trash bin outside the room was overflowing with beer cans. There was no ice. I think maybe they're remodeling? I would check on that before booking. I felt a little ripped off with the price I paid given the condition of the place.

Leisure

4/10

Poor

21 Jun 2025

Tamra

Front desk gentleman was very friendly and helpful.
The facility was in very rough condition--from the parking lot to our room. It was a clean room but I can't say I would stay again.

6/10

Pleasant

13 Jun 2025

Qingchang

N/A

Leisure Family

10/10

Exceptional

09 Jun 2025

Shirley

They offer breakfast, but they only provide one pot of coffee. It wasn't enough.

4/10

Poor

09 Jun 2025

ronald

air conditioning worked well

Leisure Self

8/10

Excellent

31 May 2025

Ryan

It was old, but they were in the process of updating the property. It was clean and was perfect for what we needed.

Leisure Family

10/10

Exceptional

31 May 2025

Terri

Very nice gentleman that checked us in.

Leisure Partner

8/10

Excellent

24 May 2025

Tim

Place was old and beat up. There was litter in the parking area. Staff was friendly and helpful and the unit was clean enough

10/10

Exceptional

24 May 2025

Ivan

Very cozy

Good Hotel , very comfortable, easy access in and out nice and cozy room. Perfect for spending the night when you are on the road trip.

Business

10/10

Exceptional

23 May 2025

Edward

It was much better than I expected for a 2-star level motel. More amenities than most accommodations in that price range. Good choice of breakfast items. My room looked quite updated.

6/10

Pleasant

22 May 2025

Ronald

Secured parking was minimal. No fridge in the room.

8/10

Excellent

21 May 2025

Josh

From the outside, it looks run down, but the clean room, free breakfast and kow prices make this place a fantastic stop.

Leisure Friends

8/10

Excellent

19 May 2025

Sheila

Good for the money paid

Hotel was dated but clean bathroom and bed. Breakfast was good variety. Good value for money. Staff were friendly and polite.

Partner

10/10

Exceptional

08 May 2025

Susan

I love their pillows!

Leisure Self

10/10

Exceptional

04 May 2025

LISA

The property is old but was clean. Staff was nice. I would stay again if traveling though there.

10/10

Exceptional

03 May 2025

Wayne

Super fast check in, room has everything I need, fridge and microwave. Perfect

Leisure Self

8/10

Excellent

16 Apr 2025

Kelle

Paasing through

Staff was accomodating. Received a room change as carpet was wet and room was musty. Under nee management. Second room was clean. Fan/heater in bathroom is nice feature. Microwave, mini frig, and coffee maker in room. Could improve curb appeal. Overall room was nice for the price. Hopefully, with continued improvements it will be a nice little place to stay.

Partner

8/10

Excellent

14 Apr 2025

David

A bit dated, which is ok with me. The property and room were clean.

Leisure Partner

6/10

Pleasant

11 Apr 2025

Lyla

The carpet in the room was still damp from recent steam cleaning.

Leisure Partner

8/10

Excellent

08 Apr 2025

Deborah

Heater was noisy

Leisure Partner

6/10

Pleasant

07 Apr 2025

Clive

Old, rundown property

Leisure Partner

8/10

Excellent

05 Apr 2025

shantana

The front office staff was super nice and helpful. The room was older, but clean. The location allowed us to walk the downtown and visit their shops. There was casinos too, if that's your gambit.

Leisure Family

8/10

Excellent

04 Apr 2025

Delmer

Room was clean but poor wifi and had problems working the TV.

2/10

Poor

02 Apr 2025

Katherine

Stained chairs and floor. Did not stay the night. Opened the door and saw the condition and left. Did not talk to onsite staff; did not want retaliation since they had my card on file.

6/10

Pleasant

01 Apr 2025

Morley

Older, dated property. Room fine, better than initial impression of the property. Staff welcoming and helpful. WiFi not strong enough.

Leisure

8/10

Excellent

01 Apr 2025

James

The property is under new management. Overall the room was good. My only issues were the blankets were too thin and the heater was insufficient as it was still getting very cold at night. The management is in the process of making any needed improvements that are reported.👍

Leisure Self

8/10

Excellent

01 Apr 2025

David

Pleasantly surprised, and the new management are upgrading the physical plant asap

10/10

Exceptional

28 Mar 2025

Ivan

very clean...great staff.

Leisure Partner

6/10

Pleasant

25 Mar 2025

JAMES

Old but adequate

Just very run down but workable for the attractive price

Business

10/10

Exceptional

22 Mar 2025

Verified traveler

Billy is wonderful, he truly helped make the stay great. Thank you so much for everything. The breakfast is a nice selection, loved the sandwich. WiFi works in room, but definitely is a lot better closer to the front of room/towards office where router most likely is. Did not work well enough for a laptop but worked great streaming shows on my iPad. Nice little motel that gives you exactly what you paid for.

Self

2/10

Poor

21 Mar 2025

Bobbi

Catfished on the picture on website to real property.

Business_and_leisure Self

6/10

Pleasant

20 Mar 2025

Sally

It’s accommodating

Business Family

8/10

Excellent

16 Mar 2025

Kristi

Rooms are clean,friendly staff and super hot water to shower.

Leisure Family

8/10

Excellent

14 Mar 2025

Verified traveler

Upgraded breakfast

Breakfast: hot cereal packets, cold cereal, milk, OJ, yogurt, cream cheese, jams, baked goods (pastries, muffins)eggs, bagels, pancakes)
Property is old but new management is trying hard.

Partner

6/10

Pleasant

01 Mar 2025

Jennifer

Just okay

The guy at the front desk was nice, but the room was not that great. No light in the bathroom sink area. Bed was clean and comfortable.

Self

2/10

Poor

28 Feb 2025

Verified traveler

Go elsewhere!!!

I'm used to staying in low quality places for work but this was not worth it. Could not find an employee to give me more towels until the 2nd to last day of a 10 day stay. At one point, I accidentally locked myself out and there was noone to let me back in. I called the hotel from inside their lobby and noone answered. It was late and cold. Eventually, I got back in through my room's window. Which was not even a little bit secure. I was happy to get back in but then nervous of how easy it was to get in through the window. The icing on the cake was getting eaten up by BED BUGS. I had never experienced them before. I didn't know what the bites were until the last day. I was furious but... Shocker... Could not find an employee to tell. I would have asked for a refund and not left this review had literally anyone from Magnuson had reached out to me.

Business

8/10

Excellent

15 Feb 2025

Ann

This property was good enough for the price. It was not perfect, but it was good.

Leisure Family

6/10

Pleasant

28 Jan 2025

Patrick

Overall, it was a decent stay for the price.

Business Self

10/10

Exceptional

20 Jan 2025

Richard

Great hotel and value

A very nice room at a good rate. The room was very comfortable. The service was phenomenal! I will be staying here again!

Business

8/10

Excellent

14 Jan 2025

Ken

Parking lots were covered in snow piles making it difficult to gather my belongings to my room. The internet given to us wasn't available to use and due to the random service going out makes it difficult to do my things online.

Business_and_leisure Family_with_children

2/10

Poor

12 Jan 2025

Geoffrey

This property was absolutely horrible. It was very dirty. There was animal pee marks throughout the carpet. when we arrive to check in, we walked in to the front desk we rang the bell we’ve called rang the bell multiple times we were there for about 35 40 minutes before somebody comes walking into the office to help us check in our room. We asked her why nobody was in the office. She said she was out doing laundry! in a completely other part of the building.

Family_with_children

10/10

Exceptional

12 Jan 2025

RENA

Great staff

Great staff, comfortable room, perfect for the stay

Friends_and_family Family

8/10

Excellent

09 Jan 2025

Angela

Good stay!

Clean and affordable! Bonus breakfast and kids really loved the 2 bedrooms! All staff was helpful and nice.

Friends_and_family Family

10/10

Exceptional

06 Jan 2025

Mark

Excellent restful sleep thanks so much. We will come visit again.

Partner

8/10

Excellent

06 Jan 2025

Chimasa

This hotel has two properties on the same street. On Expedia.com shows photos of the newer on, but our room was assigned the old one. The appearance made us wanted to look for other hotels, but we were too tired to do so after 8 hours driving in a frigid air. Inside of the room was clean with updated bathroom/a sink/a large countertop. Found no microwave/refrigerator in the room which were on the Expedia images. The lady at the front desk bought one to our room from the other property. I was so grateful for her prompt action along with a good assortment of breakfast items including whole wheat items. A gas station is conveniently across from this motel.

Business_and_leisure Partner

8/10

Excellent

23 Dec 2024

Alanna

Super nice staff

6/10

Pleasant

23 Dec 2024

Eric

Lots of options in Ely

Room was clean and comfortable. Fine for one night.
Property is very run down. Breakfast was included but lobby was locked and closed in the morning so we were unable to access. Disappointing. Help arrived at 7:40am. Breakfast was supposed to be avail at 7am. Tried to contact manager but no response. Next time we will pay a little bit more and find a better spot.

Partner

4/10

Poor

22 Dec 2024

Verified traveler

Only good for a quick sleep, no WiFi or breakfast

Bad WiFi, not enough to use a website. Dirty. We did like the layout of the double room, which had a separate sleeping alcove for one of the beds. Also, we’re informed that breakfast started at 7:00 in the morning, and the front office was still closed at 8:00 when we left.

Friends_and_family Family

10/10

Exceptional

07 Dec 2024

Jessica

Awesome service

We had a late check-in (didn’t arrive until 11:30 pm) and the owner waited up for us to assist us. Room was clean and comfortable. Only complaint is the breakfast options weren’t amazing. But other than that it was great value for the price.

Friends_and_family Family

6/10

Pleasant

04 Dec 2024

Antonio

Good

10/10

Exceptional

03 Dec 2024

Sarah

Small hotel, the staff was so nice and made sure we had everything we needed!!

Family

6/10

Pleasant

02 Dec 2024

liz

tv didn’t work dirty towel in shower and one dirty hand towel

6/10

Pleasant

23 Nov 2024

Susann

Missing a towel.
Breakfast room locked 1 hour after advertised time.
No one answered phone numbers posted on front door when help was needed.
Bed was wobbly and leaning to one side. Needed replacing.
Soap was so thin it broke apart in shower.
TV was difficult to work and DISH screen was on all night long - no shut off.

Desk manager was very nice, courteous as was her husband who managed a sister-property up the street. Couldn’t have been kinder. That’s what surprised us when we got into our room.

Leisure Partner

10/10

Exceptional

18 Nov 2024

Outside

Michelle, the front desk staff, was so warm and welcoming that she set the tone for a lovely stay. Close walking distance to restaurants, casinos, city hall and churches.

Leisure Partner

8/10

Excellent

16 Nov 2024

Michael E

New management doing great things. Good breakfast. Staff competent and attentive. The usual losers in the adjoining rooms.

Leisure Self

10/10

Exceptional

14 Nov 2024

Bobbie

The staff were super friendly, helpful, and have made our stay pleasant. Thank you.

Business_and_leisure Partner

10/10

Exceptional

10 Nov 2024

James

Good value

Brand new refurbished rooms. It was quiet.

Partner

2/10

Poor

08 Nov 2024

Shannon

I was not able to check in because I was traveling with a cat and, in spite of being \"pet friendly\" they do not allow cats. There is no indication of that on their website or on Expedia's website. And shame on Expedia for not listing when there is an added charge for pets.

Leisure Pet

10/10

Exceptional

08 Nov 2024

Verified traveler

Overnighter The place is perfect. on 50 across the street from a gas station. A restaurant across the street. On the road at 6AM no problem.

Self

6/10

Pleasant

01 Nov 2024

Marcus

Light fixtures next to the bed did not work

Leisure Self

6/10

Pleasant

19 Oct 2024

Zafar

Was passing through town for the night and was looking for a place that was clean, comfortable, and affordable. This place checked all the boxes. Ely is a small town and the area immediately around the property wasn't terrible or anything, but it's not overly inviting either.

Leisure Self

4/10

Poor

14 Oct 2024

Gary

We only needed a place to stay for one night. We had to go to another nearby motel to check in and call the clerk who was at another motel at the time… she was very nice however and helpful. Parking was limited but we lucked in for our small trailer/car combo. Room was clean. Never felt unsafe. Pet friendly. Located downtown. If you only need a place to sleep. It is fine.

Leisure Pet

8/10

Excellent

09 Oct 2024

Verified traveler

Great value and location

Great value and location in the historic town.
It was under new management and so was affected by the transfer. Room was dated but comfotable.
There was no ice machine, but we did have a fridge.
It was good to have breakfast included, but there was no milk for the cereal, and no staff on hand to ask.

Partner

8/10

Excellent

05 Oct 2024

Genevieve

Check in was fine, but we never got breakfast and no one could get into office for us to sign out. We left the key cards under the office door

10/10

Exceptional

25 Sep 2024

George L

quiet and comfortable

Leisure Family

10/10

Exceptional

21 Sep 2024

Nora

Great!!!

Great single night stay on a property that is under new ownership and renovations

Business

10/10

Exceptional

15 Sep 2024

Daniel

Got room the night before our cruise. Very convenient. Great food within walking distance

Partner

10/10

Exceptional

08 Sep 2024

Michael

When I first pulled in I was worried, but the room was comfortable, the workers were on property. We had issues with TV and the maintenance guy worked on it until it was fixed. Had issue with being double charged and manager came in from home to fix it. Very nice people, yes it’s older property but they are definitely trying to make it better. I definitely would stay again just because I felt safe and the employees were very friendly and helpful.

Friends_and_family Family

8/10

Excellent

18 Aug 2024

Milissa

Clean Motel

Its a very old motel but pleasantly surprised at the cleanliness. Staff was nice and beds were better than I expected. Pretty quiet room. Medium temp water but decent pressure. For the price you cant expect much. It was clean.

Friends_and_family Family

4/10

Poor

01 Aug 2024

JULIE KAY

Shower water was luke warm. Sheets on one bed was dirty. There was a dirty towel on back of bathroom door. Parking was cramped. Price was cheap. Bed was okay. Breakfast was okay.

Leisure Partner

6/10

Pleasant

10 Jul 2024

William

Ice. machine not working. Office not manned. Needed to g o a block and a half to check in.But I must say the room was exceptionally clean. Couldn’t get Wi Fi password.

Leisure Self

4/10

Poor

08 Jul 2024

Verified traveler

You get what you pay for.

The hotel was in a state of disarray when we arrived. The parking lot pavement was falling apart. The building was old and in need of cosmetic upgrades. It looked like a roach motel from the out side. We asked to see the room before we committed. The room itself was decent at first glance. The bed was comfortable but had only three fairly flat pillows (would’ve been nice to have two each for my husband and I). The room seemed clean at first glance as well and was free of offensive odors, but we later found a used bar of soap in the shower, dirt in the tub basin and makeup stains on the bed linens. The bed linens were also thread bare. There was no Wi-Fi that we were aware of. Amenities stated that there was a free breakfast—there was not. The walls were thin and the yowling neighbors kept us awake until late. The hotel was pet friendly but required a $20 cash deposit (cash only, you can’t use a card for this so we had to go find an ATM, which also was not available on the property). In the end, it was a cheap hotel and it was sufficient for our last minute decision to stay overnight in Ely, but you get what you pay for. Next time we will definitely budget for a better hotel.

Friends_and_family Family

2/10

Poor

06 Jul 2024

Brandi

Broken window and no working AC had to sleep with door open beacuse it was so miserablly hot. Paint peeling off walls and Dirty bedding we slept on a blanket we had in our car because everywhere elae was. 9oked for the night. Had to go to another motel loacatio. To even check into our room and this was listed as a hotel which by definition is an inside entry is a Motel and should be listed as such

Leisure Partner

2/10

Poor

02 Jul 2024

Joel

It said it's a hotel but it's actually a motel
Room was dirty and had a horrible smell
No host available
Very bad experience

Business_and_leisure Family

2/10

Poor

30 Jun 2024

GREG

Water standing in front of door to room. Looked run down. Would not recommend it

Leisure