Magnuson Hotel Park Vue

10/10

Exceptional

17 Nov 2025

Brian

Good room

Business

6/10

Pleasant

21 Oct 2025

Rex

Extensive construction in the surrounding streets.

6/10

Pleasant

28 Sep 2025

Charles

Room was clean and adequate

6/10

Pleasant

21 Sep 2025

Christopher

If you need to place to rest, shower, and spend the night before your next stop (home) after camping at Great Basin NP, this place will do. Property has two locations within a block of each other. Sign on the second property says to go to the other for check-in but address posted on the door was erroneous. Oh sure, there’s also a number to reach the desk, but no nobody answers.

Leisure Self

2/10

Poor

10 Sep 2025

GLYNIS

I was unable to find establishments to check in and the phone numbers left on windows of another establishment under their name no one answered and of course it is a non refundable purchase

2/10

Poor

09 Sep 2025

Rossanna

I drove up to the property and drove away. I did not check in. The property and surrounding area was very scary looking. Women in a corner smoking and waiting for who knows what. A lot of bikers in the area. I was not comfortable staying there and found another location.

4/10

Poor

19 Aug 2025

Bonnie

The office is closed so you have to go to a different property check in and get any kind of service. Then, they tell you that that will take care of problems and never do it. There is a huge construction project taking place in downtown Ely so it is very inconvenient and noisy. It was very unpleasant!

Business_and_leisure Partner

6/10

Pleasant

28 Jul 2025

Robert

Tv not working.told that cable needed fixed the foloing monday

Leisure Family_with_children

8/10

Excellent

26 Jul 2025

Randy

the most important thing was a clean and comfortable room and bathroom

Leisure Pet

8/10

Excellent

26 Jul 2025

Sheryl

I was very pleasantly surprised! Great nights sleep!

Leisure Partner

2/10

Poor

16 Jul 2025

Kristin

We were told the property is under new management, usually that is a good thing. Once we arrived, we were told by a man standing in front of the lobby (on his phone and smoking) that we needed to check in at the location down the street, which was obviously inconvenient. We were traveling with others, and at some point during our stay every key to all 3 rooms stopped working. That meant another inconvenient trip down the street. One night there were no employees to be seen, although someone’s little girl was trying to help us (she looked to be 6 or 7, she said her dad was across the street at the convenience store). The room itself had stained carpeting and was musty - there was no fan in the bathroom. The room did not contain a microwave, tissues, or a clock. This location was recommended by a family member who had stayed there several times. They were disappointed and embarrassed to hear that the property is no longer what it was.

Leisure Family

2/10

Poor

15 Jul 2025

Richard

Hard pass on this one

The air conditioning unit was blowing warm air, basically just a fan. Not very easy to sleep in that warm weather. The water has 2 settings, hot or cold, there is no warm, so the shower was not pleasant. I chose this hotel for the low price, just a place to sleep and get a shower in the morning, it delivered on neither. The positive was the staff, they were phenomenal.

Business

10/10

Exceptional

14 Jul 2025

I

nice friendly

8/10

Excellent

13 Jul 2025

Kerry

Property is being renovated. Our room was newly renovated.

Partner

2/10

Poor

03 Jul 2025

Melissa

The amenities were outdated and didnt work properly(Water heater, air conditioning, screens and curtains were ripped, parking lot needed repaving, no maid service, no room service, ice machines broken)

Leisure Family

8/10

Excellent

25 Jun 2025

Kelsey

Bettee communication about property we were at lobby being closed and leaving our keys in a mailbox that anyone could have grabbed.

Friends_and_family Family

4/10

Poor

22 Jun 2025

Barbara

Do you ever check out these propeties? Other than GM and Billy, it was very rundown. Potholes in parking lot. I would not stay here again and suggest you remove this property from your site

Partner

2/10

Poor

21 Jun 2025

mason

So true story. Made emeigency trip to ely for family

10/10

Exceptional

09 Jun 2025

Nataliia

Quiet, peaceful, cozy. A great place to spend the night.

Leisure Family

6/10

Pleasant

01 Jun 2025

Andrew

Our room was about 100mtrs down the road from office and dining room. Breakfast was a bit limited.

Leisure Family

8/10

Excellent

22 May 2025

Ginger

I have stayed here before

6/10

Pleasant

21 May 2025

Bobbie

There's lots of stains in the room, the chair was super stained and dirty wouldn't even put my bag on it. Odd stains on the sheets, had to use my personal blankets to sleep on the bed

Leisure Self

6/10

Pleasant

24 Mar 2025

Jay

Have to call for everything no one in office. Called for check in. Also for breakfast no one came to open so we just left so don't count on breakfast.

Business_and_leisure Family

8/10

Excellent

07 Mar 2025

Clinton

Don’t let the parking areas define your opinion of the facility. The room was clean and had amenities that are usually found only in high end facilities. A bathroom heater, iron and ironing board and a refrigerator!

2/10

Poor

04 Mar 2025

Beronica

Horrible

There was no one there had to stay at another hotel

Friends_and_family Family

4/10

Poor

01 Mar 2025

gary

nice room, nonworking TV, no front desk on the property, no breakfast as advertised, door sticks and has to be forced open after the light turns green(rm 105)

Leisure Self

8/10

Excellent

28 Feb 2025

Andy

Good cheap place close to downtown

Leisure Self

10/10

Exceptional

16 Feb 2025

charlie

Nice visit

Nice place in a small town. Walking distance to almost everything. I went for the 3 day photo shoot at the train.

Self

8/10

Excellent

02 Jan 2025

James

While the property is a bit "rough and rustic," we needed a comfy bed and a hot shower for an overnight when passing through town. It fit the bill. Have to give a shout out to manager Billy, who went out of his way to accommodate us and make sure that our stay was a pleasant one. Thanks, Billy.

Business Pet

8/10

Excellent

01 Jan 2025

William

We were surprised when we opened door to room. It was dirty. Smell was terrible. Tv did not work at all the front desk guy…..who was very kind……went and had to get a new tv. Not impressed at all. So noisy at night the neighbours. Never again.

Leisure Family

8/10

Excellent

02 Dec 2024

Maurice

Nice clean rooms. Quiet..

4/10

Poor

23 Nov 2024

Robert

Not good!

While listed as a Hotel, it was clearly a Motel. The property was run down. Carpets and bed skirt stained and room had a bad smell. Did not stay, went to another Hotel.

Friends_and_family Friends

8/10

Excellent

14 Oct 2024

Lavita

Michelle at the front desk was very nice. The room was clean

6/10

Pleasant

29 Sep 2024

Bobby

Family

This motel had a lack of most everything, it is old and under repair. There was a lack of personnel, cleanliness, and maintenance. The maintenance guy was doing everything!

Friends_and_family Family

4/10

Poor

19 Aug 2024

Lathan

There was a white dirty towel in my bathroom and the towels are brown not white the parking lot was full of trash and the asphalt was all busted up there was no one at the office when I checked in had to drive to the other property to get my keys no ice at either property no milk for breakfast at the breakfast bar and my key quit working when I got back from the fair late at night and had to chase down the manager at the other property lucky I guess or I would have had to sleep in my Jeep was very worried

Family_with_children

4/10

Poor

15 Aug 2024

David

Run down property without functioning air conditioning. Not badly located but badly needs updating.

Leisure Self

4/10

Poor

12 Aug 2024

Miguel

This property needs to be updated in every level

Business Family

2/10

Poor

08 Aug 2024

ADINAv

DONT STAY HERE! HORRIBLE PLACE!

This was the worst place I’ve ever stayed!!
So many problems and management refused to fix the problems. First the water is so inconsistent it scolded my grandson when he was showering If anyone in the building was using the water at the same time it would get extremely hot then freezing cold. Second the AC did not work I had asked 3 times to switch rooms and was told there were no other rooms available. Carpet in the room was disgusting. I’ve machine was broken. The office is not open 24/7. And breakfast was not available at the times they have posted. House keeper took our personal towels and when I tried to get them back no one was available to go find them. Again DONT WASTE YOUR MONEY OR TIME HERE!! There are better options in the same price range. I’m still waiting for a response a week later from management on my issues. Also they lied to the Hotels.com representative when they called about the situation to help me switch rooms or get a refund and change hotels. They told the rep that they already switched my family into a different room.

Business

6/10

Pleasant

27 Jul 2024

Mohammad Baqer

We have been there one night, the room was not clean the spider net was visible on the corners, the breakfast is not good the yogurt they brought for breakfast was expired. Not recommended

Leisure Family_with_children

4/10

Poor

27 Jul 2024

Michael

Didn’t have our reservation and check in closed at 8:30. Door keys went offline during the night. People stranded outside their room pounding in the door in the middle of the night. No front desk to resolve. Website says front desk 24/7. Worst ever.

Leisure

2/10

Poor

26 Jul 2024

Matthew

Check in was difficult. Our first room had no tv, refrigerator or microwave. Got moved and second room had vice grips for a doorknob.
Staff left office early.

Leisure Family

4/10

Poor

20 Jul 2024

Joseph

Not nice, I would never stay here again

Leisure Family

2/10

Poor

20 Jul 2024

Daniel

After spending several hours trying to check in, I was shown a shabby room with a non working AC. They managed to find me another room at a different motel. I spent over a week at this facility but had to cut my stay short. I was assured that the difference would’ve refunded. Magnuson Park Vue refused.

I am part of a group of fifty pilots that visit Ely yearly. This facility is now blacklisted.

Do not shy away, run away from this operation.

Leisure Self

6/10

Pleasant

06 Jul 2024

James

Hotel and property good. Connivant location close to downtown Ely. Room clean and large. Nice Bathroom and sink. Had a refrigerator and coffee maker. All good, I have a good night sleep and was comfortable

Room for Improvement: TV and Dish did not work. Could not see news. Had no contact with check in person. The information and key was left with my name in an envelope on the main door. It had my address and information in it. Not safe for security.
No one manning the office at 7am, where I was told to finish my check in. Could not talk to anyone. Door open and unlocked but no one in the office.
No coffee and no cont. breakfast as I could see by sign on the door. I am traveling and really need my coffee.
I could have taken stuff out of the office. If I was a thief.
Lastly, I wanted to change card from my sister-in-law who booked the room, to my card. No one to help.
I waited and was told that no one was there, so I left.
It cost me extra time and concern about our CCs.
Thank you for reviewing my feed back.

Respectfully,

James Brown - staying at property
Janine Brown - booked room and card used.
208-800-8849

Leisure Self

2/10

Poor

05 Jul 2024

Kenton

Don't stay here

No one at the front desk, had to call to get service. Our door wouldn't unlock we were told to put a shoulder to it. Internet was out no TV. Contacted manager said TV would be up and running in 30 minutes would check back in with us. Manager did not check back in express the manager that this was unsatisfactory and that we would probably be leaving. Spent the night tried to turn in our keys the next day no one at the counter no one answered the phone had breakfast came back no one at the counter no one answered the phone.

Partner

2/10

Poor

02 Jul 2024

James

The front desk messed up the billing for two rooms upon arrival. Keys to rooms did not work. Rooms were not very clean. Carpets full of stains and crumbs. Blood stained bath towels and no hand towels. The mattress had a broken spring poking out of the side of the mattress and I almost gashed my leg. Come to find out, someone complained about that on yelp 11 months ago and they never replaced the mattress. Lucky me. The air conditioner is a joke. As in, not good at all. I had no refrigerator in my room, but my friend did in his. We've gone back to the front office 5 times to get the bill fixed and there's no one ever there.
Guess who else will never be there again...ME!!!!!

Leisure Friends

10/10

Exceptional

19 Jun 2024

Kathryn

Nice little motel

Nice clean older motel. Very nice people, pleasant to work with.

Business Partner

6/10

Pleasant

18 Jun 2024

Allison

The staff was helpful and friendly. The toilet was leaking. I turned off the water to it so it would be quiet. The weather stripping on the door was flapping. Glad it wasn’t winter. Otherwise, it was fine. The beds were comfortable and clean.

Business_and_leisure Family

6/10

Pleasant

15 Jun 2024

Dan

Cardkey didnt work the first two cards, and then didn’t work the next morning locking me out, ice machine was out of order, my milk at morning breakfast was expired, and we waited in the office for thirty minutes trying to check out before giving up and just leaving a note with the card key saying what room we were checking out of so we could get back on the road.

Leisure Family

10/10

Exceptional

16 May 2024

George

Good place to stay.

8/10

Excellent

09 May 2024

Randy

In the older part of town.

Business Self

2/10

Poor

08 May 2024

pennie

Let me book after hours but no one there to check me in, had to rent another hotel, no one answered or came for two hours.

Business Self

4/10

Poor

03 May 2024

Nicole

No microwave no fridge. No wi fi

Leisure Partner

6/10

Pleasant

03 May 2024

steven

The room was clean enough and an average motel room. I arrived at the property at10pm and no one was there to check me in. They left my key and receipt taped to the door. In the morning there was no continental breakfast as advertised. There wasn’t a clerk to be found and the office was locked

4/10

Poor

29 Apr 2024

Jay

Cheap but not cheerful.

Wi-Fi was so weak as to make it unusable. Bathroom toilet made loud screeching noise when flushed. Exterior is rundown. Cheap but not cheerful.

Self

8/10

Excellent

27 Apr 2024

James

Checkin was pleasant, price was right, heater worked which was great because it was a cold day!

Leisure Family

2/10

Poor

18 Apr 2024

Anita

No internet, no TV, front desk locked up and left as soon as I arrived. I was a solo female traveler, now alone at the hotel, trying to figure out why nothing worked. I felt vulnerable and unsafe. I tracked the desk employee to a sister property. He offered a refund and I went elsewhere. Looking deeper at the reviews I found that this is a longstanding problem with this hotel. I questioned why Expedia would continue to allow a property like this to continue booking through them, since they say they have tv and WiFi but clearly didn’t have either one.

Leisure Self

6/10

Pleasant

13 Apr 2024

stephen

Staff great. Clean inside but outside property very neglected

8/10

Excellent

08 Apr 2024

Margaret

The receptionist was great

Leisure Partner

10/10

Exceptional

17 Mar 2024

John

Clean room Very quiet

8/10

Excellent

13 Mar 2024

Diana

Toilet is too low for most people,

10/10

Exceptional

08 Mar 2024

Stevan

Very nice area close to the downtown. Convenient for walking to shop or sightseeing the casinos and historic sites. The rooms are very clean and modern and offer many amenities, including a continental breakfast. Quite comfortable beds and pillows are a plus. The staff are friendly, courteous, and make the stay very pleasurable. Will make this a repeat stay when out this way again.

Business Pet

8/10

Excellent

07 Mar 2024

Judi

Old Motel, looks rough on the outside, but the room was clean, bed comfortable, great hot shower, a good breakfast and very friendly manager. Let us check in early.

Leisure

8/10

Excellent

31 Jan 2024

ROBERT

Pleasent

The staff was very friendly and helpful.The room was extremely clean and neet.
They did not have the breakfast in the morning, all they had was doughnuts and coffee and we did have a problem with the toilet when we got there that was fixed.

Friends_and_family Family

4/10

Poor

29 Jan 2024

Tomas

Never stay again

Service was great. If you don't need anything. Office closed at 9pm. No room maintenance ( making beds, throwing garbage or towels)in 3 days. Breakfast is coffee only and only after 8am. Doors would not open properly or lock. Microwave didn't work. Asked for extra towels since 3 in room, and were told maid didn't show up so no clean linens.

Business

2/10

Poor

21 Jan 2024

Nancy

No one there to check in, then when able to ck in at 7:30, TV was broken, just not a joy able experience

Leisure Family

8/10

Excellent

16 Jan 2024

Ashley

Quick and easy check-in process, great bathroom and shower. No fridge, microwave, or telephone in room.

Leisure Family

4/10

Poor

28 Dec 2023

Susan

On my list

The good was a clean bed and hot shower, and the room was warm.
The toiiet was short making it difficult to get up, with a bad knee. When flushed the toliet made a loud noise that went on for a bit. The TV didnt work.
There was No free breakfast as advertised, the guy at the desk said they were out of everything and only coffee would be avaiable in the am. But we left at 530am and the office was closed, not opening til 7am so no coffee either. The door had to be lifted to open it and husband had to use his strength to get it open as I could not. This place needs some TLC. And if advertising something it should deliver. This goes on my list of do not stay places.

Partner

10/10

Exceptional

14 Dec 2023

Verified traveler

Enjoyed it!

Business

4/10

Poor

13 Dec 2023

Verified traveler

Not acceptable

The carpet was filthy and stained and smelled. Found alot of hair on beds. Host at front desk was helpful but this place is in very poor condition and the price was too high.

Partner

4/10

Poor

05 Dec 2023

Dennis

Ill try a new place next trip.

Check in took 25 minutes because a sign in the window said a person would be back soon.
Stepping into the room, the temperature was easily 95 degrees. The wall unit would not respond to any adjustments, so i ended up just turning it off. Kept the entry door open for 20 minutes to cool down the room enough to sleep.
Shower unit dripped.
Bed was very comfortable.
Room nicely equipped with lighting, microwave, refrigerator, iron and board, and coffee maker. The hair dryer did not work.
Breakfast was continental. Plastic wrapped donuts and cookies. Packaged oatmeal...no milk.
OJ, apple juice, apple sauce.

2/10

Poor

03 Dec 2023

Rackell

This place had no tv service, no fridge, no microwave, didn’t see a maid the whole time we were there. First night there we saw no soap for showers went and asked clerk for some was told they were out, went and bought some. Paid full price for crappy service. Asked for a refund or discount and was told no.

Leisure Family

8/10

Excellent

25 Nov 2023

Russ

Decent place if you’re just passing through for a person or couple, carpet a little old, pricing was fair, worked out perfect for my me and my pet

Leisure Pet

6/10

Pleasant

11 Nov 2023

michael

No breakfast

NO BREAKFAST AS ADVERTISED. NO OFFICE STAFF ONSITE

Business

4/10

Poor

07 Nov 2023

robert f

The TV did not work, there was no microwave. There was no refrigerator there was no coffee Maker, and the online add showed all of these things, as well as a room with a bed spread and a nice floor the floor was absolutely disgusting.

Leisure

4/10

Poor

06 Nov 2023

Margaret

Only a bed and bathroom, truly. No fridge or microwave, no coffeemaker, no WIFI, even the icemaker was broken. Nice little park across the street but investments will be required to gain more business.

Business_and_leisure Self

4/10

Poor

03 Nov 2023

Jane

We had a TV but no service, no shampoo or conditioner. A coffee machine but only 1 styrofoam cup and no sugar or cream. A towel had mascara on it. The bed had a coil spring sticking out on the edge of it.

Leisure Pet

10/10

Exceptional

29 Oct 2023

Dennis

Nothing unique just a pleasant place

Leisure Partner

4/10

Poor

19 Oct 2023

Martha

The carpets were very stained and needed a good shampooing. Breakfast was prepackaged junk.
Bed was comfortable.

Business_and_leisure Partner

6/10

Pleasant

18 Oct 2023

William

The entry door handle was very hard to open door. The carpet was very old and stained. The TV did not work. The mattress platform stuck way out beyond the mattress and was covered up with a bedskirt and both my husband and I stubbed our feet on it. The outside was old and unappealing--not a place I would ever choose. Only stayed because other places were booked. Only positive was Matthew at the front desk who was very embarrassed that the owners will not do anything to improve the place. He was very nice.

Business_and_leisure Partner

2/10

Poor

17 Oct 2023

Allen

Wires open in room. Work inop.

Business

6/10

Pleasant

17 Oct 2023

Wes

Room was clean and in good shape. The satellite T.V didn't work. When we got into the room the HDMI cable was disconnect, we reconnected and still didn't work. We didn't receive any information on internet no password. When we wanted to ask them about it at 8pm no one was available.

Leisure Partner

2/10

Poor

16 Oct 2023

Verified traveler

The Wi-Fi and television didn’t work. We told the front desk about the tv several times and no one ever offered to fix it, just that they would make a note of it. As we were checking out, the person at the front desk said that the tv and Wi-Fi never work. We stayed for two nights and our kids were unhappy there and never felt comfortable. The final straw was the shower breaking on our last morning there. This was a terrible stay and no one should stay there.

Friends_and_family Family

4/10

Poor

15 Oct 2023

Charlie

We were only going to be there 12 hours as we went to Ely and the Great Basin, which is a very nice town by the way as well as a great national park, to go to the Ring of Fire eclipse so we weren’t looking for the most fabulous place so it served its needs but if your looking for a nicer type motel, this motel is weathered and very dated so what might look dirty, may just be old and it’s lived a long tough life by now.

Leisure Partner

2/10

Poor

13 Oct 2023

Gary

Tv inop. Asked the clerk answer, manager will be in tomorrow morning. WI-FI does not work in the room. Clerk says it is weak come up to the office. Coffee and coffee maker in the room but no cups clerk oh sorry we are out.

Business_and_leisure Family

4/10

Poor

13 Oct 2023

John

Terrible WiFi & No Ice

The rooms are showing age but for a central NV budget hotel, thats pretty common. Biggest issue was the extremely weak WiFi (~0.3 mbps) and lack of an ice machine.

Breakfast was sparse but there.

Business

6/10

Pleasant

13 Oct 2023

Gloria

Although parts of the room are renovated, you can tell it’s an old motel. The curtains were torn so let in a lot of light. The front desk guy didn’t give us any info when we checked in so had to ask for wifi which was spotty so don’t count on it. However it was one of the cheaper places to stay and since we were just passing through it worked for us.

Leisure Partner

6/10

Pleasant

08 Oct 2023

Andrew

The rooms are showing their age, but were reasonably clean and comfortable. Motel is in a quiet neighborhood with easy access. Don't expect a five-star place, but for a one-night stay it was OK.

Leisure Self

8/10

Excellent

05 Oct 2023

Andrew

The property is showing its age, but otherwise in good shape. As long as you aren't looking for a five-star motel, this place was OK.

Leisure Self

4/10

Poor

02 Oct 2023

Karin

Property had no hot water and was aware of issue yet continued to take bookings. Room was not cleaned,had toothpaste on bathroom counter, duvet cover had black stains, used toilet paper was left on top of the toilet roll etc...requested refund and was issued thanks to the ck out staff willingness to accept responsibility.

Business Self

2/10

Poor

30 Sep 2023

Michael

Horrible. No TV. Wi-if not working. Dirty toilet. Multiple insects. Disgusting carpeting.

Self

2/10

Poor

29 Sep 2023

Millard

Bad hotels

It sucked outdated tv didnt work.
Rooms had electrical shorts. No blankets just generaly run down.

Friends_and_family Friends

2/10

Poor

22 Sep 2023

Rachel

Nothing worked, no wifi, microwave didn't work. Definitely overpriced for what it is.

Leisure Self

4/10

Poor

21 Sep 2023

Albert

The Wi-Fi didn’t work. If you hold your phone up to the window you can get a signal. I asked another visitor and they said the same thing. The front desk isn’t there most of the time.

The motel is next to a nice park. But everything with the place is marginal.

Leisure Pet

4/10

Poor

16 Sep 2023

Bernhard

The Wifi was nonexistent.
The TV either was broke or the complexity made it unusable

Leisure Friends

6/10

Pleasant

09 Sep 2023

Eileen

The place is in disrepair. The AC in our room only worked on low setting and did not cool the room at all. The light fixture blew out and we were afraid it was going to catch on fire. The outlet plug by the bed also had issues. The tv volume would get loud and then quiet randomly. The only good thing is that the bed was comfortable.

Leisure Partner

4/10

Poor

05 Sep 2023

Wendy

Horrible experience do not recommend dirty, old, and no free breakfast. Could not sleep worst experience

Partner

10/10

Exceptional

12 Aug 2023

Gary

Served my needs. Good location.