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Quinara Al Safir Resort

Terengganu and Kelantan · Malaysia

Lot 29295 Jalan Tok Jembal Kuala NerusView location

6.0/10Good70 Reviews
Cleanliness5.8/105.8
Service6.2/106.2
Comfort5.8/105.8
Condition5.4/105.4
Location7.0/107.0
Neighborhood6.0/106.0
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quinara Al Safir Resort

Located in Kuala Terengganu, Quinara Al Safir Resort is by the sea, within a 15-minute drive of University of Malaysia Terengganu and Paya Teluk Ketapang. This hotel is 5. 1 mi (8. 2 km) from Pulau Mandor and 6. 6 mi (10. 7 km) from Terengganu State Museum.

Make use of convenient amenities, which include complimentary wireless Internet access and a banquet hall. Free self parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Read more about this hotelShow less

Located in Kuala Terengganu, Quinara Al Safir Resort is by the sea, a 3-minute drive from University of Malaysia Terengganu and 6 minutes from Paya Teluk Ketapang. This hotel is 3.2 mi (5.2 km) from Sultan Mizan Zainal Abidin Stadium and 5.1 mi (8.2 km) from Pulau Mandor.

Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with premium TV channels are provided, while complimentary wired internet access keeps you connected. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Pool access available from 8:00 AM to 7:00 PM.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18

Nearby attractions

University of Malaysia Terengganu 3.4 km / 2.1 mi
Sultan Mizan Zainal Abidin Stadium 5.2 km / 3.2 mi
Paya Teluk Ketapang 6.3 km / 3.9 mi
Pulau Mandor 8.2 km / 5.1 mi
Pulau Duyong 9.6 km / 6 mi
Terengganu State Museum 10.7 km / 6.7 mi
Batu Rakit Mosque 11 km / 6.8 mi
Kuala Terengganu Drawbridge 11.5 km / 7.2 mi
KTCC Mall 11.7 km / 7.3 mi
Mayang Mall 12 km / 7.4 mi
Crystal Mosque 12.5 km / 7.7 mi
Sungai Tempayan 13.1 km / 8.2 mi
Sultan Ismail Nasiruddin Shah Stadium 13.4 km / 8.3 mi
Terengganu Craft Cultural Centre 13.5 km / 8.4 mi
Bukit Che Long 13.5 km / 8.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Lift access
  • Restaurant
  • Banquet hall
  • Children’s swimming area
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quinara Al Safir Resort

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO KING BEDSFAMILY ROOM • TWO KING BEDSFAM.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quinara Al Safir Resort

    FAMILY ROOM TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quinara Al Safir Resort

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quinara Al Safir Resort

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quinara Al Safir Resort

6.0
Good
70 Reviews
Cleanliness
5.8 /10
Service
6.2 /10
Comfort
5.8 /10
Condition
5.4 /10
Location
7.0 /10
Neighborhood
6.0 /10
Amenities
6.0 /10
42 reviews shown
8/10
Excellent
04 Aug 2020
Dr.H.Haffis
The hotel is good overall. Nice room, nice staff and good service. However, I’m a bit dissapointed that when I book the room it was breakfast included that my rate plan price is inclusive with breakfast. But they only gave me a $2 coupon for a meal of 4 pax. The cafe only have 2 menu and they are served cold.
Leisure Family_with_children
2/10
Poor
24 Mar 2020
Thiruchandra

Not worth for Money

The facility very bad. Water heater not working. Rest room not able to lock. Breakfast too bad and cleanliness not well manage. Lack of staff & experiences handling the request.
Not worth for money spend. The staff said want to provide discount for water heater not working but not sure how to refund as we book online.
Friends_and_family Family
6/10
Pleasant
10 Dec 2019
Verified traveler
Need more improve especially on facilities
6/10
Pleasant
05 Dec 2019
Verified traveler
1. Room makeover was not done on 2nd day. 🙁
2. Water heater was not working but able to fix it after complain. 😐
3. Air-cond was noisy. 😩
4. Pillows were not hotel standard. 😣
5. Pool is big enough. 😊
6. Breakfast menu consider good (only nasi dagang). 😋
7. Parking was spacious. 😉
Overall satisfied.
Leisure Family_with_children
6/10
Pleasant
19 Nov 2019
Verified traveler
Comfortable but the facilities need to be improved..There is syill lacking in facilities and services
8/10
Excellent
30 Oct 2019
Verified traveler
very good place to bring the children.
Leisure Family_with_children
8/10
Excellent
02 Oct 2019
Verified traveler
Child swim pool
Leisure Family_with_children
6/10
Pleasant
19 Sep 2019
Nurin
Nothing special about this property, below average, poor maintanance
Leisure Family
6/10
Pleasant
16 Sep 2019
Verified traveler
Nothing is unique, it is normal hotel.
Leisure Family
4/10
Poor
31 Aug 2019
Verified traveler
Envirolment n view very nice
Leisure Family
6/10
Pleasant
18 Aug 2019
Verified traveler
Not in good condition
Friends_and_family Family
4/10
Poor
17 Aug 2019
Verified traveler
I'm check in a bit late at 11 pm. Once I'm enter the room there are cockroach everywhere in the room even on the bed with unpleasant smell. I must get rid of it before bring in my kids. The mattress is OK but the bedsheet got stain. Shower head is broken but luckily the water heater is working perfectly only the water pressure is so bad. Door lock looks unsecured too. This hotel provide huge swimming pool area (water park) It's so pack with people as this hotel allows outsider to use this facility by paying the entrance fee. What a bad experience by staying to this hotel. If I have a chance to stay here.. Definitely is No
Leisure Family_with_children
6/10
Pleasant
16 Aug 2019
Hafifah
Sometimes water is cut off and there is cockroaches in the room. But the staff is quite friendly aand fast.
Friends_and_family Family
6/10
Pleasant
08 Aug 2019
Anonymous
As expected it is just typical resort in the west coast of Peninsular Malaysia. Lack of staff to do the housekeeping.
Friends_and_family Partner
8/10
Excellent
01 Apr 2019
Verified traveler
their delicious nasi dagang and big pool
4/10
Poor
17 Mar 2019
Verified traveler

Not a pleasant stay

Theres a freaking cockroach in our room!! The room smell weird and lots of dust under the bed like it wasnt been sweep in a really longgggg time. The toilet smell bad too and I think the ventilator doesnt work properly. The breakfast is delicious but the service is terrible. The table is not being clean immediately right after the guests finished eating. We have to clean the table ourselves in order to eat. And it took them forever to refill the food. I think they dont have enough staffs. They are nowhere to be seen during our breakfast. Im glad we only stay for one night. But the pool is clean and spacious. We love the pool and our kids enjoy it very much. But to come here to stay for a second time? Maybe not..
Family
8/10
Excellent
08 Feb 2019
Verified traveler
Room is quite spacious with large bed
Leisure Family_with_children
4/10
Poor
07 Feb 2019
Eddy
My conclusion is not recommended to stay with family.
8/10
Excellent
02 Feb 2019
Verified traveler
Tempat yg cantik cuma perlu letakkan tempat sangkut tuala didlm bilik famiy room
4/10
Poor
25 Dec 2018
Verified traveler

Not recommended. Dirty!!!

Dirty room with cockroach. Breakfast is bad and dining area condition is not well kept. Not worth for the price stay.
6/10
Pleasant
22 Dec 2018
Verified traveler
good condition
10/10
Exceptional
13 Dec 2018
Verified traveler
resort yg cantik
4/10
Poor
05 Dec 2018
Norasyikin
The room was not well maintained.We had ants on the bed!The room was supposed to be carpeted but it was not.The toilets' floor was dirty despite big toilet.And it cannot be locked!Last stay for me but if you want large pool then this is the place.
4/10
Poor
03 Sep 2018
Shikin
Need more staff to attend during check in time. We arrive around 5pm already, upon checking at counter was notified that room is not ready yet. I'm a bit dissapointed. During that time there are few other families that had been waiting almost hour due to reason \"room is not yet ready\".

I took the chance to ask the staff to allow kids to go to the pool first while waiting for the room, coz that's the main reason i booked this hotel. we manage to get the room almost 6pm and luckily the room is ok for us. the pool is nice but it will close at 12noon to 3pm. so it's very limited time to enjoy.
10/10
Exceptional
27 Aug 2018
treck
nice room, nice staff, delicious food....excellent pool !!!!
10/10
Exceptional
23 Mar 2018
Verified traveler

Nice & clean

Very good for family vacation with kids also bcouse this hotel have large swimming pool for kids & baby. Nice hotel resort
4/10
Poor
18 Mar 2018
Affendi

Not enough facilities

-Room for family (4 person) but the facilities and breakfast included just for 2 person only.

-The breakfast is not so tasty.

-Not-friendly environment.
4/10
Poor
03 Mar 2018
Verified traveler

Just OK

Disappointed. The pool closed because of maintainance.
8/10
Excellent
27 Nov 2017
Azman

Short vacation

The hotel is on the outskirts of KT, quite near to the airport. Lots of eateries around. The size of the room is quite big. Thumbs up for the rate, very reasonable. The pool is also quite big than others, suitable for both kids and adults.
6/10
Pleasant
30 Sep 2017
Verified traveler
Could have been better
Family
4/10
Poor
19 Sep 2016
Nor Asmah
poor hotel services
2/10
Poor
19 Sep 2016
Kim Boon

Room 102 Toilet Clogged Very Bad Odour Smell

Stay in Room No.102 with the toilet clogged and bad odour smell caused very uneasy stay.
Family
2/10
Poor
29 Jul 2016
Eddie

Worst resort ever.. Not even a par.

Dirty room, dirty toilet. Bed sheet smell old and unclean. Not worth paying the money for this hotel. The only reason i choose this hotel was because of close proximity with my meeting place. Overall.. Stay somewhere else.
4/10
Poor
05 Dec 2015
Azlie

better improve!

stayed for 1 night. the room cleanliness was below par. the toilet was much worse as if not been serviced b4 check-ins for long.
Family
2/10
Poor
28 Jun 2015
Verified traveler

Bad

Bad experience. Room condition is poor. Old furniture. Bad lighting. Very dull room condition. Not friendly staffs at coffee house. Coffee house was opened late from scheduled time.
Family
8/10
Excellent
23 Feb 2015
Verified traveler

ok.

This hotel very interesting because of delicious food,good in service but this hotel still new and maybe can improve in term of condition inside of this hotel,such air conditioner,toilet and etc.
8/10
Excellent
02 Apr 2026
Zapri
Tiada
Friends_and_family Family
6/10
Pleasant
16 Feb 2025
SHAHRUDDIN

Pembaikan Hiasan Dalaman

Hotel perlu membuat pembaikan hiasan dalaman.
Partner
6/10
Pleasant
27 May 2019
SADAYUKI
広いがホテル自体は古く、ドライヤーが無かった。
6/10
Pleasant
27 May 2016
Verified traveler

Value for money

Good value for short stay
4/10
Poor
18 Aug 2015
Hjungle

微妙・・・

レダン島へ行くための前泊として、利用しました。空港から歩けると思ったけど、とてもじゃないけど歩けない距離。また、到着してチェックインしようとすると、そんな予約は入っていないと言われ・・あわててメールを見せ、予約した、と言うと奥に入って確認作業。10分ほど待たされ、今から掃除するから待ってろといわれ、また待たされる。。20分ほど待って、部屋へ。部屋はファミリールームだったので、それなりに広く、ダブルベッド４つ入っているので、ゆったり寝る事はできた。ただ、お湯が途中から出なくなり、ほぼ水のシャワーを浴びました・・食事はまぁまぁ。
Family
4/10
Poor
28 Feb 2015
you

早饭坑人！

奇怪的酒店，我预定单上是2人含早的，结果前台说我们两个人只有一份早饭，另外一份要收15RM。这点非常的坑爹。
Partner

Location & surroundings

Quinara Al Safir Resort
Lot 29295 Jalan Tok Jembal Kuala Nerus, Kuala Terengganu, Malaysia

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Quinara Al Safir Resort

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