Melia Sol y Nieve

Spain , Sierra Nevada
SIERRA NEVADA, Plaza de Pradollano, S/N 5
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75 reviews shown

10/10

Exceptional

09 Feb 2026

Kerry

The rooms and hotel was lovely

Partner

6/10

Pleasant

04 Feb 2025

David

Overpriced for what it is

The hotel was fairly nice, clean, well presented, polite staff.
The negatives for us was,
(1). Breakfast was included in our stay. Buffet style. Although it looked it wasn’t. The hot food wasn’t hot, luke warm at best.
The quality of the food in my opinion was poor for a high standard hotel. There was tiny insects in the pineapple and melon, only a few, but you could see them. Not good at all. In fact after the first two mornings, we ate outside the hotel.
(2). There is a nice spa/pool area in the hotel. The cost to use it is €30 per person for 90-minutes, then you are required to leave. For what it is, it’s extortion. Maybe worth €8 per person.
The hot tubs are far from hot, Luke warm at best.
To be honest, the hotel was fine, but not for the money charged.

Friends_and_family Family

6/10

Pleasant

30 Jan 2025

Charles

Short stay at Melia Sol Y Nieve

Hotel was OK, but a little further from the ski lifts than I had hoped. Was very disappointed to find the the hotel charged me 4 euros for a Coke that I never had from the mini bar.

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Michelle Nicole

Excellent location! Steps from the lifts⛷️ Beautiful hotel w very good dining options! I especially enjoyed the breakfast buffet. The staff were all amazing as well, especially Lydia (my Pilates instructor at Melia SolyNieve) I can’t wait to come back next year :) Thanks Melia

10/10

Exceptional

15 Jan 2025

Agne

Great stay just front desk staff could be more helpful

8/10

Excellent

05 Jan 2025

Pablo

Good hotel and facilities…clean.
Couldn’t control heater though…

10/10

Exceptional

27 Mar 2024

steve

A great hotel for the Ski Trip

We stayed in the upper tier called the \"Level\". The ease of having a refreshment and snacks (very nice tapas) plus the open access to the spa on return from the slopes makes this hotel very special. I will always try to stay at this hotel \"If it is available\". Book in advance.

Partner

8/10

Excellent

27 Mar 2023

Adrian

The check in lady, could do with a little advice regarding smiling & attitude, Our check out lady \"Carmen\" was fantastic, friendly helpful everything we would expect, rather than the lady who checked us in.

Leisure Partner

10/10

Exceptional

07 Mar 2023

steve

Great hotel for the Snow slopes and apre ski

Meila Sol Y Nieve is a very nice hotel close to all the shops, bars and restaurants. It is very close to the lifts for the snow sports with a convenient locker room for the skis/boards etc. We had issues with the plastic/electronic door keys that constantly deactivated requiring us to to to reception every day and on one day every-time we left the room. Ask for valet parking as the underground parking lot is one of the most difficult parks I have every driven a car. But overall a fabulous hotel.

Friends_and_family Friends

2/10

Poor

16 Jan 2023

Ruth

The noise is a nightmare. The room walls are paper thin. The family in the room next to us was crazy loud, but the front desk wouldn’t move us to a quiet room. Said that the only room they could move us to would have “family” rooms on both sides and probably be just as loud. Paying $400 a night to not even be able to sleep is insane. Definitely not recommended.

Leisure Partner

6/10

Pleasant

22 Feb 2022

Jeffrey

Positives: clean, fantastic shower, the spa and sauna was nice after a long day skiing, if you book a room at The Level, then you get good service and facilites. The Level Lounge offers free drinks and snacks all day and a nice quiet breakfast facility. The Level room was very nice. Staff went the extra mile to make sure that you're needs were met.

Negatives: when we arrived we had not booked a room on The Level, we'd paid £692 for 2 nights, half board. For that we were offered a nice room but it was a small double with dated fixtures and fittings. There was no milk for tea in the room and when I came to ask for it at reception the receptionist was not interested in helping me at all, she just said oh well you'll need to call room service and ask for it, then when I asked for a bottle opener she said, go to the bar. The spa was not included in the price so would have cost £35 per person, per usage, which would be a pre booked 1.5 hr time slot. We decided to pay an extra £298 to upgrade the The Level, which includes the spa access and free drinks and snacks all day at the lounge, including alcohol. The second we upgraded the service changed from treating us as a minor inconvenience to 5 star vip service. Most of the staff were friendly and genuine but the woman who went from cold and rude to fawning and all smiles let the whole team down. The beds we like camp beds on wheels and kept rolling away from the wall as I sat up. Ice was £3.20 extra. Not good value for money.

Leisure Partner

8/10

Excellent

12 Feb 2022

Martin

Mixed review

Public areas of gotel were very modern and smart, in keeping with what you would expect from Melia brand. However, bedroom was tired looking and certainly no more than 3 star.
Breakfast was excellent.
Be warned, this hotel sells itself on the spa facilities, and pictures of spa feature heavily.
Very disappointed to discover you could not use any of the facilities, even the pool, without a €30 charge per person.
Thos should be clearer in descriptions.

Partner

8/10

Excellent

22 Feb 2020

Marc

Melia Sol Y Nieve review.

I stayed at the Sol Y Nieve about five years ago with my daughter and was very pleased it hadn't changed or got tired.
It does everything well, reception, restaurant, rooms all good. Food was hearty and plentiful, buffet style. Facilities are good and it's close enough to the ski lifts not to be to irksome at the end of the day.
Not good that the spa was extra, would like to have known when I booked.

Friends_and_family Family

6/10

Pleasant

18 Feb 2020

Richard

Not the best stay

The phone in room didn’t work. I had to use the one in the toilet to book room service. When it didn’t arrive they delivered to the wrong room. It took over an hour for the food to arrive. The room was very dated and there was a used glass of water left in the room on the bedside table when I arrived. The signage in the hotel was also confusing. The ski locker didn’t work twice which took over an hour to resolve. Just not great.

Self

8/10

Excellent

12 Feb 2020

Paul

Good hotel

A good hotel and well located. However, our room was not really up to the standard we expect from Melia. The shower head was leaking and the sound insulation to the room was really poor.
Excellent buffet breakfast

Partner

10/10

Exceptional

28 Dec 2019

Alia

Very good

Friends_and_family Family

10/10

Exceptional

16 Apr 2019

WayneFreeman

Fantastic stay at Melia Sol Y Nieve. Hotel wasn't busy and was offered an upgrade to the Level Lounge. This included a better room, free access to the Spa (for both of us) and access to the family and adult-only lounges in the hotel, which provided free drinks and snack all day.

The upgraded room was excellent, well-equipped and comfortable. Large walk in shower and decent sized bathroom was great. Beds were comfortable, heating fairly easy to control (on radiator) and blackout curtains enabled a decent sleep.

Breakfast choice is huge, varied and high quality. Great way to start the day. The hotel is perfectly positioned in the main square with easy access to the main lifts.

The hydrotherapy pool in the spa is fantastic - we used it every afternoon after skiing and it definitely eased muscle soreness. Sauna/Steam rooms all good.

I had only one moment of dissatisfaction during my week long stay when food I had ordered arrived not as requested. I complained (politely!) and the waitress rectified the situation by removing from the bill. We ate in the bar a few times and service/food was good each time.

I usually ski in France. This stay was a revelation. I'll be back to SN and the Melia Sol Y Nieve next year.

Leisure Family

6/10

Pleasant

18 Mar 2019

Verified traveler

When we arrived, we had to wait at least 20 minutes to check-in as the family ahead of us who were checking out were complaining about the quality of their stay and there was no one else to assist us.

Room was adequate but for one of the top hotels in the resort was disappointed that there was no kettle with tea & coffee making facilities.

Onsite parking is very expensive compared to large public underground car park which is 2 minutes walk away.

The only way that you could get access to the pool was to pay over 30 euros each ta access the spa. With a 9 year old, we didn't want the spa, just a pool. Other hotels we stay in allow pool access and pay extra for the spa. This hotel feature the pool in their marketing but in reality this is a third party operation which is expensive.

The buffet breakfast was very good before skiing.

This is the fourth visit to Sierra Nevada and we decided to treat ourselves which I don't think was value for money. There a number of other options, for example Trevenque, which are more than adequate for skiing and far better value for money!

Leisure Family_with_children

8/10

Excellent

25 Feb 2019

Verified traveler

The beds are really uncomfortable, it's like sleeping on the floor.

Leisure Family

4/10

Poor

15 Feb 2019

Richard

Room was in poor condition with loose floor tiles in the en suite and a window which would not close properly forcing us to endure the loud street noise until the early hours of the morning. It's a shame that such an expensive hotel does not offer complimentary use of the the spa facilities without upgrading the room.

Family

8/10

Excellent

11 Jan 2019

Mariano

I like the hotel in general, breakfast and diners are huge ! But the only thing that I would change as soon as possible is the Rooms decorations and furnitures, it's old fashioned and to dark . The light it's very poor inside the rooms , they should change the lamps . That's all, on the other side everything else is perfect , including the location. Many good restaurants and the ski lifts are walking distance!

Leisure Friends

8/10

Excellent

07 Jan 2019

Verified traveler

Spar an Extra, kids under 12 not allowed, we were in room 318 constant noise from outside (possibly pool AC) staff room food excellent.

10/10

Exceptional

15 Apr 2018

Verified traveler

Fantastic Hotel

Fabulous stay - the Spa is wonderful and well worth the extra cost

8/10

Excellent

11 Apr 2018

Verified traveler

Expensive SPA

We booked a family room but hotel tried to give us a room that wouldn't be comfortable for 4 people. They did change the room but we had to make a case for it. VERY disappointed at charge for Pool/Spa area €35 per day per adult - that would have added €350 on our trip. The Free Pool was a kids pool a little larger that 2 baths - we booked this place based on facilities after SKI and paid a lot of money. I didn't see any notice before arrival of this extra charges, feel very cheated and very DISAPPOINTED,

Family

6/10

Pleasant

31 Dec 2017

Ignacio

Too expensive for an old untidy room.

We went for family skiying.
Excellent location and kimdness.
However, the room they gave us was old and the bath sink did not drain properly. Further one of the cookers did not properly clean the frying pan after each meal.

Family

10/10

Exceptional

16 Dec 2017

Mayoski

Excellent hotel right in the heart of the village

Had a very good early season break at the Sol Y Nieve hotel. It was quite quiet when we were there (early December mid-week) but there were activities each day in the gym (skiing was enough exercise for me to be honest) and live music each evening. The breakfast selection is fantastic with a live cooking omelette and pancake station along with excellent hot and cold breakfast options and a beautiful view of the sunrise over the valley.

The room was a good size and had comfortable beds - the only minor gripe would be the lack of tea / coffee making facilities.

The ski lockers were very modern with easy access to the slopes.

We didn't try the spa but were very tempted - it did look ideal to loosen the muscles after a day on the slopes.

10/10

Exceptional

05 Feb 2017

Stephanie

The hotel was great! It exceeded our expectations.

6/10

Pleasant

24 Dec 2016

Lucie

Nice room and good buffet

We were attracted to the hotel for the spa and the Melia quality. We had a superior room and found the facilities were extra eg. the spa and the parking an additional fee. The staff didn't explain to us that the lockers were for ski storage despite taking us down there to a toilet to change on arrival as our room wasn't ready for us

Family

4/10

Poor

21 Dec 2016

Van

An absolutely wasteful use of energy & Service

An absolute waste of energy. Slept with window open all night and all heating turned off. Snow gun blowing at 2:00 am for several hours. It was so noisy so we closed the window, but the heat in the kids bunk bed was unbearable although our room heating was off. The lift in the centre of the hotel was so hot that the kids were out of breath and unbearable. Called reception for room service, but was told to come down to reception to order as they do not take order on phone!!!

Family

8/10

Excellent

04 Apr 2016

Sameer

The quintessential Sierra Nevada experience

Location is key with this hotel and the only reason to stay here if you're going skiing. The rooms are actually quite small and old-school looking. But the rest of the hotel is great. The spa is especially amazing with warm jets and jacuzzi, sauna etc. The breakfast and dinner are both buffets and probably the best food option in Sierra Nevada (most other restaurants are pizzas and pasta joints). Overall a great stay.

Family

8/10

Excellent

04 Apr 2016

Nicholas C.

Family Ski Trip

Hotel was perfect for a few days skiing in Sierra Nevada. We booked the Dinner, Bed & Breakfast option and found it to be good value for money. The buffet style restaurant was great for a couple of nights with plenty of variation on the menu. The bedrooms were a little stuffy with no aircon and we were a little disappointed to have to pay extra to use the spa.

Family

4/10

Poor

30 Mar 2016

Van

Wasteful use of energy. Uncomfortably hot.

Hotel was unnecessary wastefull with its energy policy. Had to turn all heatings off and sleep with windows wide open so it was too noisy outsides till pass 2:00 am. Even then it was too hot. Feels like fainting in hallway and lifts. Madness use of energy. It was very uncomfortable walking around the hotel. Outside was snow!!

Family

6/10

Pleasant

23 Mar 2016

Andrew

Try another hotel

Not impressed that they tried to give me a smaller room even though I booked the suite!!! bed was uncomfortable and very noisy room.....the bins are emptied each nigh right outside the window.Would not bother with this hotel personally

Partner

10/10

Exceptional

28 Jan 2016

Gino J.

Great skiing trip

Great hotel, fantastic location, clean and great staff. Amazing SPA !!

Family

4/10

Poor

26 Jan 2016

Graham

Disappointed

Room Average, bathroom horrible. Spa not included (but is with sister hotel across the road). Would have been OK for half the price.

Family

8/10

Excellent

17 Jan 2016

Luigi

Good 4 star.

Asked for double bed go to singles disappointed. great spa massage reasably prices. Staff mostly friendly.

Partner

8/10

Excellent

19 Apr 2015

Bernard

Ski in Spain

Good location, central to all amenities and close to gondola

Partner

8/10

Excellent

09 Apr 2015

Heather

excellent

Very nice hotel with friendly staff. Only problem was that they didn't allow kids into the pool. Our kids were very disappointed with this.

Family

8/10

Excellent

09 Apr 2015

Verified traveler

Perfect family hotel for skiing in Sierra Nevada

Excellent location for skiing in the Sierra Nevada, hotel is in good condition - the superior rooms are significantly better than the regular ones, which are still more than acceptable. Good local restaurants and the ski lift is just a few hundred meters away.

Family

10/10

Exceptional

03 Apr 2015

Verified traveler

Perfect stay

The best hotel in Sierra Nevada, modern, clean and great staff. The buffet breakfast is superb

4/10

Poor

04 Jan 2015

Travelers

Ski holiday

Modern hotel with a central location. Most personnel was to stressed, not so service minded and spoke to less english. Very noisy in the eating location. But the worst from all is that they have their own crew walking around in the hotel, hunting for new members for their Club Melia. This is a \"hotel time sharing scam\". They had all kind of facilities, but the most cost extra with an high price.

Partner

10/10

Exceptional

19 Dec 2014

Peter

great for skiing

Few days skiing and great place to stay. Really convenient and staff good. Even let me check out at 4 pm so could ski and shower before heading back to the coast

2/10

Poor

18 May 2014

Mike

Fantastic Hotel Terrible Staff !!

I was involved in Serious Skiing Accident & my Children had to Checkin on their own while I had Emergency Surgery in Granada.

The Staff in the Circumstances were disgusting !!

One female said she was calling the police because they did not have Passports !!

We booked a 4 person room & they charged for 4 ... Not cheap !!

The room was used by 2 children for about 12 hours & they would not even allow a late checkout.

Frankly Unbelievable !!

8/10

Excellent

18 Apr 2014

Tom

Excellent location, ok room and a buffet restaurant... Nice place and will go back for a few days..

6/10

Pleasant

30 Mar 2014

karen ballet

Nice hotel but should def not pay 29 euros for spa

Friend got good poisoning so made me a little nervous

10/10

Exceptional

03 Mar 2014

Ann

Great location

Good hotel for skiing, rooms very noisy though could hear everything in neighbouring rooms. Feel the 29euro charge for the spa was excessive for hotel guests.

8/10

Excellent

23 Feb 2014

Verified traveler

Half term holiday

We have stayed at this hotel for the last 5 years. A bit disappointed that evening dinner wasn't served until 8pm (children were hungry) was 7pm in earlier years. Pool was being charged at €30 per child per day, free in previous years !

8/10

Excellent

23 Feb 2014

Dan

Comfortable

Stayed the night and am pretty pleased with the hotel, great location but had an issue with the door keys not working in the whole hotel so had to wait to be let in my room each time..! Hopefully that is sorted and if you stay here you will have a good experience I'm sure.

10/10

Exceptional

22 Jan 2014

Darren

Great location

Great location, great facilities, would stay again.

Family

8/10

Excellent

21 Jan 2014

Belinda

Ideal hotel for ski trip

Great hotel , perfect location for slopes. Good food. Rooms very noisy, rooms could do with soundproofing. Thought the 35 euros for the sensory spa was expensive if you just want to sit in the Jacuzzi. Wouldn't go in there again at that price, and feel there should be a jacuzzi area included in the room cost as so many hotels provide.

Family

6/10

Pleasant

01 Mar 2013

Verified traveler

Walls of paper

The walls are really thing. You can perfectly hear any conversation in the room next door.

6/10

Pleasant

01 Mar 2013

Manuel

Great location but rooms are noisy

The location of the hotel is great. Service is good. But it is crowdy and ROOMS ARE VERY NOISY. Relation quality vs. price is average.

10/10

Exceptional

10 Feb 2013

Sol Y Nieve

A great location for skiing, Although the standard rooms are tired. I upgraded to a suite which was incredible. Service in the hotel was excellent.

Family

8/10

Excellent

18 Jan 2012

Verified traveler

Sierra Nevada Melia Sol y Nieve

This is an excellent hotel for skiers. The buffet style food is first rate but you need to watch the cuts of meat of you go for a grill. Our only criticisms were that we were told that a spa treatment would cost E50 and we were charged E60. E60 was in the brochure but not what we were told. The sound proofing was poor and we were disturbed by drinking songs from the bar opposite although we were on the 4th floor.

6/10

Pleasant

27 Feb 2011

GEOFF

Expensive

Not very good value for money, particularly in the high season. Buffet evening meal has quite a wide choice but school dinner standard. Lifts are in continuous use by room maids around breakfast time.

Family

10/10

Exceptional

29 Apr 2009

Mario

Its perfect

Its was great, the rooms are very nice, and comfortable, Its near of puerta del sol and plaza mayor I recomend this hotel for business and plesure.

8/10

Excellent

15 Feb 2026

Patrik

Trasig toalett dörr

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Angel Onofre

Relajante

Partner

10/10

Exceptional

11 Jan 2026

Hans

SKjempebra, god frokost, topp service. Rent rom og god seng🙏👍

Business Friends

8/10

Excellent

09 Jan 2026

Jan

Bra personal , spa o frukost . Rummet var jättefint men dåligt städat

Partner

10/10

Exceptional

28 Dec 2025

Patricia

Personalet

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Jorge

Só não estou dando nota máxima pois a acústica dos quartos deixa a desejar, muito barulho dos quartos de cima, lado e nos corredores, se escuta tudo

Friends_and_family Family

4/10

Poor

04 Mar 2025

Minerva D

Caro y mediocre a malo

Ubicación excelente, personal de recepción atento y agradable, personal en áreas de consumo como restaurantes, bares y servicio Level pésimo, consistente mal servicio, calidad de los alimentos mediocre a mala y presentación de los alimentos pecios. En un momento no había huevos durante el desayuno.

Partner

8/10

Excellent

09 Jan 2025

Katerina

Esta super bien ubicado, me encanto todas las facilidades que tiene el hotel incluyendo los espectaculos de las noches en el Qlounge. Deme mejorar la calidad de las toallas en la habitacion. Estaban muy usadas.

Leisure Family

4/10

Poor

10 Mar 2024

Verified traveler

Fint hotel som ligger perfekt och centralt. Lite slitet men riktigt bra personal, frukost och service. Fint spa.

Friends_and_family Friends

6/10

Pleasant

11 Feb 2024

Erik

Dirty room and stressful staff qlounge

I didn’t get the room we booked so we had to bed the sofa and it was dirty. Not a nice experience. Not worth 810€ and the spa is not included it cost 30€. We did love the saxophone entertainment but the qlounge staff is stressed and rude and it’s leaking water from the roof.

Friends_and_family Friends

4/10

Poor

15 Mar 2023

Tore

What are the hotel room walls built from?

Great location, excellent breakfast buffet (make sure to be there at 8 when they open, a looong line at 8.30), nice bar. The spa was not worth the money, in my opinion. At this price level, surprised it was not included in the price. However, by far the worst experience in this hotel was the horrible sound proofing of the walls (we stayed on the first floor). We could hear a lot of noise from the floor below as well as every word spoken in the hotel room next door. Impossible to fall asleep until all other guests had gone to bed. Will not stay there again, which is too bad given all the other positives of this hotel

Friends_and_family Friends

6/10

Pleasant

06 Mar 2023

Verified traveler

Not woth the money..

A nice hotel with nice location, but at this price you expect a real restaurant with real food ! This restaurant was busier, more noicy and chaotic than a McDonalds.. The restaurant staff did a brilliant job, but where there are not enough seats and not enough food; whant can they do ?

Friends_and_family Family

10/10

Exceptional

05 Feb 2023

Hans Bernhard

Jobb og pleasure

Oppgrader til Level det er verdt det.
Vi hadde et supert opphold🙏

Business Friends

10/10

Exceptional

13 Jan 2023

Hans Bernhard

Veldig bra, alt er supert med god service osv. En liten sak, sengen var hard og det var ikke dyne, kun teppe.

Business Friends

8/10

Excellent

09 Jan 2023

Cecilia

Vi upplevde hotellet ok, men hela hotellet var galet varmt och då man går i skidkläder så blev det ännu varmare.Hade kanske väntat mig en högre standard.
Långsam incheckning men trevlig personal. Vet inte varför det tog sådan tid

Friends_and_family Family

10/10

Exceptional

08 Mar 2020

Henrik

Perfekt hotell för snölekar!

Ett dygn med skidåkning och mys där hotellet var en perfekt bas för vår utflykt.

Vi checka in kl 10 hade två fantastiska skiddagar där hotellet gjorde allt för att underlätta för vår vistelse.

Partner

8/10

Excellent

02 Mar 2020

Margareta

Centralt hotel med hög servicenivå

Andra gången vi besöker detta hotell och mycket nöjda. Nära till allt då det ligger vid torget. Har vallet service vilket vi utnyttjade denna gång. Inget eget garage utan använder det publika som är väldigt trångt så skönt att de tog hand om detta. Hade halvpension och både frukost och middag bestod att av stora varierande och fina bufféer. Mysfaktorn i restaurangen är dock inte så stor och ljudnivån är väldigt hög men maten av mycket hög kvalitet. Skidförvaring i källaren med eget skåp till varje rum och direktutgång till torget. Stora rum som dock börjar bli lite slitna. Alla personal är väldigt serviceinriktade och uppmärksamma. Det enda vi inte tyckte fungerade så bra var wifi som var ganska segt.

Partner

6/10

Pleasant

01 Mar 2020

Vineta

Bra

Personalen vid incheckning inte så mötesgående. Spa dåligt och dyrt , kalla bastun inte värt 30 euro. tänker ni besöka Spa ta med er badtofflor och bad mössa annars kostar er extra. däremot mycket bra service i restaurangen, mycket bra frukost och middag

Friends_and_family Friends

8/10

Excellent

29 Feb 2020

M ángeles

Calefacción

Bien ubicado aunque le falta remodelación en algunas habitaciones.
La calefacción al ser centralizada es muy molesta por no poder controlar la temperatura

Friends_and_family Family