Name: Apm Inn & Suites
Address: 94 Mcmillan Ct, Martinsburg, 25404, US

10/10

Exceptional

29 Jul 2026

Tina

The room was very clean. Staff was helpful. Air conditioner work good.

10/10

Exceptional

28 Jul 2026

Tins

Clean room. Friendly and helpful staff

6/10

Pleasant

25 Jul 2026

Corey

My only concern was that rooms used actual keys with a tag listing the hotel and room number. If I were to lose it, the valuables in the room would be at risk of theft.

8/10

Excellent

18 Jul 2026

David

Pool and hot tub empty/area closed. Only have a table top ice maker

10/10

Exceptional

11 Jul 2026

john

Good price per night. Quiet concrete construction front desk and other travelers are friendly. Right near main highway rt.81……… shopping/restaurants very close. Recommend

Self

6/10

Pleasant

22 Jun 2026

Stephanie

Front desk staff was friendly, the only problem with check in was the fact my room was paid in full before check in and I was still told I would have to pay a deposit? Which is not in any of the terms and conditions. Room was very spacious, air conditioning worked perfect!. The only down fall was the fact it was a basement room and the only back door entrance was very hard to use as the key would get stuck in the door. The hallway to the room has a very overwhelming smell of seafood. The carpet was very dirty with holes in areas of the carpet. My window view was of the pool and storage area that seems to be non working. Parking was great with plenty of room. (Seems to have a lot of potential just a work in progress).

Self

4/10

Poor

20 Jun 2026

Emily

No hot water! Room smelled musty/moldy, husband says I coughed all night in my sleep.
Bed was hard as a rock & stained. Cheap stay but never again…

Partner

8/10

Excellent

15 Jun 2026

Melissa

Extremely convenient location, just outside of town but across the street from food and gas. This is an older building for sure but the price couldn't be beat. I don't need anything fancy, just warm and safe. My room had a window into what used to be the pool but it's long abandoned. Interesting tho, like looking into the past a lil. I appreciated the free snacks and water bottles as I was doing a lot of traveling and hiking the day of checkout.

Self

10/10

Exceptional

15 Jun 2026

Dustin

N/A

Self

2/10

Poor

20 May 2026

Krysten

ROOOACCCHHHEEESSS

10/10

Exceptional

26 Apr 2026

Andrew

I had a very pleasant stay here. The room was spacious and clean.

10/10

Exceptional

17 Apr 2026

Cynthia

Very comfortable and quiet! Staff very nice

8/10

Excellent

11 Apr 2026

Antia

Clean room and bathroom. Excellent hot water! The area around the hotel was free from debris and trash. Parking was right outside of door and felt safe.

2/10

Poor

05 Apr 2026

Brian

There was bedbug and cockroaches in the room

6/10

Pleasant

05 Apr 2026

Nikolas

While the rooms were clean, the property itself was pretty rough – pot smoke in the hallways, cigarette smoke elsewhere. Plus, lots of commotion in the parking lot.

2/10

Poor

30 Mar 2026

David

My biggest complaint is you can not lock your door but with the door handle lock. No deadbolt access from inside. You CAN be locked in from outside!!!!!!
Sketch. Very sketchy

Pet

2/10

Poor

26 Jan 2026

Derek

I’m like this hotel

6/10

Pleasant

25 Jan 2026

Gina

Checked in here for a week with my 4 year old son . We got a good rate online and it helped us be able to save money for our trip which was a plus. The lady up front was great and friendly and the lobby was clean and inviting . The hotel is old and still uses keys to open doors but they do lock the outer door so that’s an extra security measure . I felt safe in the area and hotel no trouble at all was had while there. Now I must say I do wish the room was cleaner , there was tons of dead stink bugs lining the window and one was hanging from ceiling and another is wedged behind the cabinet. I did see two other live bugs that resembled a small cockroach but the bed was clean and the sheets were clean the comforter had a stain and a cigarette burn but looked clean. The tv and pictures had a very smoky film and dirty smears that resembled someone smoking previously in the room or maybe just serious lack of cleaning . The hotel and room smelled faintly of smoke as people smoked right outside under my window and the hall smelled of marijuana from time to time. This hotel is used by locals to live in as it is a very good price . Overall I did not notice any bed bugs and the bathroom was clean and the water was hot and stayed hot . I just wish there regular cleaning was more like maybe a shop vac brought in to vacuum window frame and corners . I would stay here again as it was comfortable and I felt safe and the price was great.

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

Melanie

The staff has been very nice also very accommodating . Our room was clean . We were thinking of staying long term while I do an assignment at a local hospital however policy is you move to second floor . I am not to keen on second floor move the floor is not as nice as first floor . It is dark and gloomy and the room we were going to be placed in smelled like cigarettes badly and working in healthcare I was afraid my belongings would also become smelly. They are renovating so hopefully in time the second floor will also be just as nice as the first floor. Indoor pool is not open either . This was also a disappointment.

Business

4/10

Poor

31 Dec 2025

Simran

Unable to check-in. No one was available.

10/10

Exceptional

16 Dec 2025

Kody

Everything was clean very nice people

Business Family

10/10

Exceptional

11 Dec 2025

Cira

Check in was okay. Hotel has no elevators for a two level hotel. Stairs only. Tuff on dragging suitcases and two toddler up stair to the room. Bathroom had a cigarette smell, room was clean. Hallway smell like paint, fan was running but still strong. Smell went away after the next more. Parking lot had lot of litter laying around.

Leisure Family_with_children

10/10

Exceptional

09 Dec 2025

Darrian

Tes

Friends_and_family Family

2/10

Poor

07 Dec 2025

Joshua

No it was gross unsanitary. Nasty and smelled terribly

Leisure Self

4/10

Poor

25 Nov 2025

Cherie

The only two things good about this hotel is Anna and Courtney everything else was terrible. Elaine is the worst Clerk I've ever met. Dirty floors dirty room dirty beds terrible blankets fire hazards in the room with all the cords they have plugged into one Outlet all around terrible experience. Would never come back here even if it were free.

Leisure Family

10/10

Exceptional

22 Nov 2025

Eric

Very affordable only bad thing I gotta say was couldn’t connect to cable tv because hdmi cord was missing. Other than that I have no complaints and would definitely stay there again

Leisure Friends

10/10

Exceptional

21 Nov 2025

Aisha

N/A

8/10

Excellent

20 Nov 2025

Larry

Left food on microwave wasn’t too pleased with that

Partner

10/10

Exceptional

19 Nov 2025

Yan

Amazing

10/10

Exceptional

11 Nov 2025

Larry

It was a awesome night

Friends_and_family Friends

6/10

Pleasant

02 Nov 2025

Jeffrey

Not bad,Was required to pay a $50 deposit. Will adjust review if its returned in full.

8/10

Excellent

30 Oct 2025

Bob

the room was clean. room was large, staff were helpful

Self

10/10

Exceptional

24 Oct 2025

sylvia

The room was clean upon arrival. Staff is very friendly. Slept very well due to the quietness. Pet friendly and an area where I played catch with my dogs. It was a great experience staying at the APM Inn.

Leisure Pet

2/10

Poor

20 Oct 2025

Gilles

La chambre était infesté de bebittes,murs et plafond...j'ai été le dire à la réception et la fille m'a dit c'est pas grave....j'ai dû insister pour qu'elle me donne une autres chambre sinon qu'elle me rembourse...j'ai eu un autre chambre et il avait 2 genre coquerelles dans la chambre de bain lors de ma douche...j'avais fait 12 hre de route...très fatigué..j'ai dormis mais juste d'un œil car j'avais peur ...elle m'a demandé un dépôt de 50$ us ....j'espère le revoir...j'ai porté plainte à hôtel. Com et j'attends la suite....

Friends_and_family Family

8/10

Excellent

14 Oct 2025

Kimberly

It was very pet friendly. The room was taken care of. Water in the room for drinking the fridge was clean also microwave. Bed was comfortable. No creamer for coffee. Check in staff was nice. Same with check out staff. Still waiting on my returned deposit. I took pictures of room when i went in so they wouldn't say i did the lil damage that was done to room. Overall nice stay. Saw a few lil creepy crawlers. Guess that expected for the area. I'm sure they bring in an exterminators for them. Other people staying there were nice.

Business_and_leisure Pet

8/10

Excellent

21 Sep 2025

oskar

The stuff was waiting for me even though I was check in very late.
Very Kind, however at the first stage I was told to cancel the reservation.

Business_and_leisure Self

2/10

Poor

17 Sep 2025

Grace

dirty room and didn’t refund me the $50 they charged for a deposit

8/10

Excellent

15 Sep 2025

Kim

Spacious room with everything we needed. Good restaurant choices nearby. I was a little uneasy outside at the property - seemed like there were some long term tenants? That said, there were no issues

Leisure Pet

10/10

Exceptional

08 Sep 2025

Khalid

Quite and safe

10/10

Exceptional

27 Aug 2025

Clint

all

8/10

Excellent

19 Aug 2025

Mike

Very nice

Partner

6/10

Pleasant

17 Aug 2025

Keith

Average room for a good place. Good if you just need a place to get a few zzz’s. Door lock could have been more secure.

Leisure Self

10/10

Exceptional

15 Aug 2025

Kevin

Had a great stay.

Partner

10/10

Exceptional

06 Aug 2025

Joseph

Surprise

Hotel was old but being renovated very deciving from the outside but very appealing and comfortable in the rooms

Business

8/10

Excellent

01 Aug 2025

Mike

Very nice place

Partner

8/10

Excellent

26 Jul 2025

Josh

Did not like

10/10

Exceptional

15 Jul 2025

Chyanne

My stay was great, the only problem I had was the bathroom was not the cleanest but I was only staying for one night so it worked fine for me. Then the people that were staying below me were outside very late and talking very loud so that kept me up a little bit but that isn’t the motels fault or the employee’s fault.

Leisure Self

10/10

Exceptional

12 Jul 2025

Nehemiah

Overall freindly and respectful

2/10

Poor

06 Jul 2025

Kyle

First night i get there they don’t have a double queen room which i booked. Dust and dirt on floors that had just been cleaned. Was treated by two crack heads at the door. Second night they got us out double room walk in beds aren’t made trash everywhere no clean towels literally looked like someone was just in there I complained they got us into a different room two full beds instead of queens when i asked about refund for the smaller beds i got no answer. Got to our hotel bout 9:30 Saturday night walked into the room only to find they didn’t touch it no new towels beds weren’t made nothing went to lobby to get toilet paper and towels. No one was there. I had to call the other place like the door said and guess what she wasn’t any help

Then finally found a number. All while waiting two more crack heads that were living there decided they knew me and started asking me a million questions. Finally got my towels took a shower went to bed

Had to be someone early so left at 7am NO ONE WORKS THERE FROM MIDNIGHT TILL 8am the place is literally crawling with people and no one works the night shift i left my key to my room in the bush and left

I DO NOT RECCOMEND STAYING HERE.

4/10

Poor

30 Jun 2025

richard

The property was nasty and stank to high heaven. Only good thing was the price. Steam clean those carpets and disinfect the rooms.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Wayne Mark

Clean big rooms

Business Family

10/10

Exceptional

27 Jun 2025

Stephanie

Room was large and clean. Our room opened up to an indoor pool that wasn’t in use. Quiet and clean.

6/10

Pleasant

25 Jun 2025

Alexandra

The room was simple. It was not very clean. Bathroom smelled bad.

Business

2/10

Poor

19 Jun 2025

Betsy

They insisted on a $50 deposit that was not disclosed in the listing. They only had staff until modnight to check in. We arrived just before midnight and were given our room key as the staff left. Got in the room and the toilet was disgusting but there wasn't anyone to talk to about this. We will not be using this motel ever again!

Leisure Family_with_children

2/10

Poor

18 Jun 2025

Roxanne

Not satisfactory

Leisure Family_with_children

4/10

Poor

16 Jun 2025

Meghan

When i got there, they charged a $50 \"refundable security deposit\". I've stayed at nicer hotels that have never done that. Also, the water faucet in the tub was not secured to the wall, just had caulk around it. Wgen i turned the shower on, I thought I was going to pull it out of the wall. One of the complimentary bottles of water was opened, the shampoo was opened, and there was paint on the mirror. I didn't feel very comfortable there. I felt very uneasy, as if something was off. A perfect example of \"You get what you pay for\". I can easily tell why it's the cheapest location in the city.

Business Family_with_children

10/10

Exceptional

16 Jun 2025

Jeremy

A very nice place, clean and quiet.

Leisure Partner

6/10

Pleasant

28 May 2025

Guy

Internet not working

Helpful desk staff

Leisure Self

10/10

Exceptional

18 May 2025

Peter

Good enough

Business_and_leisure

6/10

Pleasant

13 May 2025

Tyler

It would be better if they would have housekeeping come and bring more towels and toilet paper. The toilet wouldnt work properly and when they came to fix it, the guy looked and sounded drunk.

2/10

Poor

12 May 2025

Yvonne

Warning

It was all around bad ,asked for 2 beds got 1 for me,my daughter and 2 grandchildren. Hotel is out dated an looks like a place that you would rent by thd hour.We were given a key and yes j mean key to a room that someone was already in we opened the door to find mens clothing hanging up,his boots ,wallet and laptop.When we were able to get in to hotel,because after 11p. They lock door and you cznt get in to lobby even by a hallway the front desk girl kinda laughed and told us we need to wait fof a new room because she had yo walk to go get us a key she left them.They also charge you $50 deposit and yes they charge the card not just put a hokd om it so you get to waiy up to 21 days to get your money back.

Partner

10/10

Exceptional

24 Mar 2025

Samia

Good place, good people, no complaints.

Business_and_leisure Self

6/10

Pleasant

21 Mar 2025

Samia

This is a pretty decent place for the price. I stayed 4 days until my place was ready and it fit the budget. They are doing renovations so don't be put of by the looks of it. It's a pretty big hotel hidden away so it's nice and quiet. Other guests are polite and staff is wonderful and able to assist with most needs. Heads up to the ladies, there isn't an iron or blow dryer in the room but I bought my own. Overall a decent play to rest. Would certainly come back when I'm in the area to visit.

Business_and_leisure Self

10/10

Exceptional

21 Mar 2025

Shaun

I loved the \"home\" feeling.
I didn't realize the office opens at 8am. I got lucky and a sweet lady opened the door at 7am allowing me to shower and sleep after a long drive. Thanks so much.

Business_and_leisure Friends

2/10

Poor

28 Feb 2025

Joshua

I stayed with my wife and two infants for the night for a cheer competition. Literally did nothing and they kept my 50$ deposit. Did not destroy smoke or do any type of damage and still they kept my money.

Friends_and_family Family

10/10

Exceptional

28 Jan 2025

Leon

I’ve stayed two different times and both stays were great.

Self

2/10

Poor

19 Jan 2025

Travis

None

Leisure Self

10/10

Exceptional

28 Dec 2024

Eric

Room was really big and staff was very nice

Leisure Partner

8/10

Excellent

23 Dec 2024

Jonathan

The staff was very friendly.

Leisure Self

10/10

Exceptional

25 Nov 2024

Doris

The staff was nice and welcoming

Leisure Partner

4/10

Poor

27 Oct 2024

Robin

The room was dirty has cockroaches and seal around door to room had gaps. The bath was so nasty I didn't feel like I could take a shower and feel clean after. There were people hanging around outside in groups and they were rather loud after 10 pm. There was no staff at all after 9pm to even call and complain too. I've never stayed in a hotel were I couldn't get any rest for my continued drive the next day. Never again will I either

Business_and_leisure Self

10/10

Exceptional

14 Oct 2024

Shaun

Great

Leisure Self

2/10

Poor

08 Oct 2024

David

Dirty bathroom

The lobby is amazing offering great hopes for a nice stay. But. - The bathroom was disgusting. The bathroom door lock did not work. The lamp in the room did not have a bulb. I went to the front desk to get a bulb. No apology was offered.
The bathroom sink had black fold around the top - There was hair in the sink drain. The bath/shower had black gold, and the actual toilet was awful, and came with urine stains around the base. The bathroom floor was dirty and had fingernail clippings on it.

Front dest is only 8am to 10pm and no key drop-box!

Partner

2/10

Poor

29 Sep 2024

Rebecca

Terribly roach infested

First checked into a room that television didn’t work so we had to move to another room and this room smelled of bug spray and roaches were very active..I left around midnight due to the infestation of roaches and this was a horrible experience

Partner

4/10

Poor

28 Sep 2024

ismail

This hotel needs a good cleaning service!

Friends_and_family Friends

4/10

Poor

25 Sep 2024

Teresa

N/a

Business

2/10

Poor

14 Sep 2024

Noah

Had an employee chasing me down after check out saying my card didnt go through when I booked online through expedia. No one brought it up until im in the parking lot trying to leave will not ever be back here

Leisure Self

2/10

Poor

01 Sep 2024

Danny

Bed bugs and dirty linens

Leisure Self

6/10

Pleasant

19 Aug 2024

Rick

Facility like a Holiday Inn from the 1970s. That said, it's in very good condition. Very clean, comfortable bed, even the caulking around the tub is good. No table to eat at. No ice machine. But plenty of washers and dryers. Staff friendly and helpful.

Leisure Self

10/10

Exceptional

07 Aug 2024

jamel

Just good place to enjoy your stay

6/10

Pleasant

26 Jul 2024

Brittney

Dead roaches on the floor & dead roaches embedded in the towels & wash cloths

Leisure

2/10

Poor

04 Jul 2024

Belinda

The place is an absolute, filthy dump. Infested with roaches. Lazy, rude staff.

Leisure Family

4/10

Poor

01 Jul 2024

Edward

Don't bring your family

Bed was broken, TV did not work due to satellite and storm. Unknown medicine tablet on floor that my dog almost ate. That could have ended tragically. The one very small garbage pail in the room had garbage in it from last guests.Dog poop all over the grass that you can tell is old and new

Partner

10/10

Exceptional

29 Jun 2024

Brittney

Good customer service! Always helping when I asked questiona

Leisure Self

10/10

Exceptional

04 Jun 2024

Roy

APM!

I always enjoy my stay at APM! The staff is amazing && very friendly. On site laundry available stores up the road it’s in a very convenient location plus it’s affordable! If you’re ever in the area check them out

Self

10/10

Exceptional

29 May 2024

Teera

Friendly staffing.

4/10

Poor

28 May 2024

Roxanne

Extremely dirty, I had to go buy cleaning supplies to clean my room. Needs major repairs, Everything is falling apart. No trash cans anywhere in the rooms or hallways. Was there for 3 nights and i didnt see 1 housekeeper. One good thing is the Front desk staff were very pleasant and helpful.

Leisure Pet

8/10

Excellent

26 May 2024

Joel

Good spot. Good price.

Leisure Self

4/10

Poor

29 Apr 2024

Kendell

The property was somewhat unacceptable to me because I didn’t have an iron or iron board to ironed my clothes. The bath tub didn’t have a stopper and the refrigerator wasn’t sanitary enough to keep food.

2/10

Poor

29 Apr 2024

Jeffrey

Looks nice online but in person it’s terrible. On the outside it was all drug addicted getting high and on the inside it Smells like cigarettes and dirty laundry. The carpets are all stained walls are dirty. I didn’t stay ended up trying to get a refund but got told tough luck so ate the fist and went and stayed at the Fairfield 10 minutes up the road Defenitly dint recommend the smell
Alone was enough to eat the 100$ and not care

2/10

Poor

24 Mar 2024

Edson

Don’t like it at all. Unsafe door stays open, Brocken lock. No towels in the room.

Business_and_leisure

2/10

Poor

19 Mar 2024

Jennifer

I couldn't check in. They wanted a $50 deposit

Leisure Self

4/10

Poor

04 Mar 2024

Randall

Way too much for a cheap stay

Leisure Pet

2/10

Poor

01 Mar 2024

Verified traveler

No night clerk

Check-in closes at 9pm. What is this, the 1930s?

Self

2/10

Poor

29 Feb 2024

Rusty

Very dirty

Horrible place to stay even if cheaper then most they still could try to make it decent however it shows by how dirty the rooms are they just can’t your money.

Friends_and_family Family

4/10

Poor

15 Feb 2024

Christopher

It’s fine for an extended stay cheapish hotel. Pool hasn’t been functional for who knows how long and they have huge WiFi dead spots. My room gets zero WiFi coverage, which is annoying since it’s predominantly promoted.

Business_and_leisure Partner

8/10

Excellent

10 Feb 2024

Anibal

Price

4/10

Poor

02 Feb 2024

Christopher

Our toilet doesn’t flush! Mentioned it countless times. They don’t care.

Massive WiFi dead zones. There is No WiFi in half the building. They don’t care.

Business_and_leisure Partner

6/10

Pleasant

28 Jan 2024

Anibal

I like their prices but I thought that It will include room service

8/10

Excellent

24 Jan 2024

Donald

It was clean and quiet. It didn't have any amenities.

Leisure Partner