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Suites Metropoli

Quito · Ecuador

reras N31 114 Entre Mariana De Jesus Y San GabrielView location

9.4/10Excellent294 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.4/109.4
Condition9.2/109.2
Location8.8/108.8
Neighborhood8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Suites Metropoli

With a stay at Suites Metropoli, you'll be centrally located in Quito, within a 15-minute drive of Foch Square and Metropolitan Hospital. This hotel is 3. 9 mi (6. 2 km) from Independence Square and 4. 4 mi (7 km) from Catedral Metropolitana de Quito.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Satisfy your appetite at the hotel's coffee shop/café, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily.

Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Make yourself at home in one of the 8 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

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Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

A stay at Suites Metropoli places you in the heart of Quito, within a 10-minute walk of Metropolitan Hospital and Casa De la Musica. This hotel is 8.8 mi (14.1 km) from Quicentro Sur Mall and 0.8 mi (1.3 km) from Equinoctial Technologica University.

Make yourself at home in one of the 8 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 5 for adults and USD 5 for children
    • Airport shuttle fee: USD 25 per vehicle (one way)
    • Covered self parking fee: USD 3 per day (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: USD 15.0 per night
    • Rollaway bed fee: USD 15.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Spanish

Nearby attractions

Metropolitan Hospital 0.7 km / 0.4 mi
Casa De la Musica 0.8 km / 0.5 mi
Equinoctial Technologica University 1.4 km / 0.8 mi
Central University of Ecuador 1.5 km / 1 mi
Parque La Carolina 1.9 km / 1.2 mi
El Jardin Mall 2 km / 1.3 mi
Chamber of Commerce of Quito 2.1 km / 1.3 mi
Vivarium 2.1 km / 1.3 mi
Naciones Unidas Boulevard 2.1 km / 1.3 mi
Liga Deportiva Universitaria Stadium 2.5 km / 1.5 mi
Mindalae Museum 2.5 km / 1.6 mi
Foch Square 2.6 km / 1.6 mi
Botanical Garden of Quito 2.7 km / 1.7 mi
Iñaquito Shopping Center 2.7 km / 1.7 mi
Centro Comercial Multicentro 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Garden
Show 8 more facilities & services
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Meeting room
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suites Metropoli

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO COMFORTSTUDIO • COMFORTSTU.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suites Metropoli

    STUDIO COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suites Metropoli

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE COMFORTSUITE • COMFORTSUI.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suites Metropoli

    SUITE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Suites Metropoli

9.4
Excellent
294 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
8.8 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
03 Apr 2026
charyn
They could not accommodate my health issue as i reserved the room and showed up later in the evening, but the manager and owner himself went out of their way to make sure i was safe.. the owner even went to another hotel to get me a room where I'd be healthy and happy. I cannot thank them enough for their understanding and complete kindness. These guys deserve 10 stars but it's not an option.
Self
2/10
Poor
05 Jan 2026
Jonathan leonardo
Me robaron. Nunca contestaron el anfitrión es un ladrón
Leisure Family
10/10
Exceptional
24 Nov 2025
David
Great place, great service. Highly recommended.
Business Self
8/10
Excellent
04 Oct 2025
John
Great people great place great food
10/10
Exceptional
12 Sep 2025
Clifford
I will stay here again when in Quito. Felt very welcomed by all the staff. Muchas gracias
Business_and_leisure Self
10/10
Exceptional
19 Jun 2025
Ralph
The staff are very helpful. The room is lovely.
Partner
10/10
Exceptional
14 Feb 2025
Michael

Very good in every respect

Quiet residential neighborhood, but easy walking distance to restaurants and food shops; Lovely accommodations with a friendly and welcoming staff. Excellent breakfast.
Business
10/10
Exceptional
28 Jan 2025
Byron
A good place close to everything
Business_and_leisure Self
10/10
Exceptional
07 Feb 2024
Maribel
I love how spacious and clean the rooms are. The staff is friendly and courteous
10/10
Exceptional
22 Oct 2023
JAIRO
Like the location since it very quite
10/10
Exceptional
19 Oct 2023
ROBERTO

Great place for recurring visits

I loved how nice the staff are. Very knowledgeable about the area and accommodating. Will definitely book this hotel again.
10/10
Exceptional
11 Oct 2023
Matthew
The friendliness of the staff was great, the breakfast good, the views from the room spectacular, it was very close to the Grupo de Sandoval Dr’s office.
Business Family
10/10
Exceptional
12 Apr 2023
Matthew
The view of the mountains from the room window was beautiful. The proximity to the Sandoval Fertility Group was great.
Business_and_leisure Partner
10/10
Exceptional
29 Nov 2022
David R

Very happy with this boutique hotel!

Very comfortable boutique hotel. A great value for the money. The neighborhood is primarily residential, but taxis are readily available on nearby streets, and there are a few good dining options within walking distance.
Friends_and_family Family
8/10
Excellent
30 Oct 2022
Nicole
The staff were super friendly, very clean, descent breakfast. It says they have laundry service and that is not true but the staff walked us up 2 blocks where we could drop it off. The free beverage is a bottle of water. Walls are very thin so you hear everything. But we paid only $3 to get to the plazas and everything you need is pretty much in walking distance. Where you park your car is a tight squeeze and we didn’t get a room with a view.
Leisure Partner
10/10
Exceptional
20 Jun 2022
Julio
Amusing spot quite very safe the employees are amazing very helpful not to far from central room was clean hot internet everything was great
Business_and_leisure Self
6/10
Pleasant
15 May 2022
Hani
Very nice place. Friendly staff. However we didn’t get the VIP perks of an upgrade or late checkout which was kinda disappointing
Leisure Partner
4/10
Poor
30 Nov 2021
Jose Rodolfo

Friendly staff with an unfortunate exception

I want to be fair with this review. The hotel was not what I expected but it was ok. The building is a little bit dated, but is clean. I felt it was too small compared to what the pictures showed.

The staff is generally friendly. Mr. Luis and Mr. Santiago are true gentlemans, and the staff that helps with the breakfast as well.

Unfortunately, the young man who is at the front desk at night was extremely rude and treated us very bad on Friday night when my wife was carrying a sleeping child, and screamed at us to follow a claning procedure (which we were following, but he wanted us to follow his pace in a cold night in Quito). We complied, but decided not to talk or address him any more to avoid any more unpleasent situations. It kind of ruined our stay and changed our opinion about the hotel

We probably won't go back again.
Friends_and_family Family
6/10
Pleasant
13 Mar 2021
Verified traveler
The pictures were misleading; the staff is excellent however the property is a humble BB.
Friends_and_family Partner
10/10
Exceptional
05 Feb 2021
Nestor
Was a very good and profesional people working . Excellent service
Partner
8/10
Excellent
27 Aug 2020
Davos777
very nice place with a friendly owner.The neighborhood was ok with a few convenience stores nearby.
Leisure Friends
10/10
Exceptional
05 Aug 2020
Xavier
Lugar limpio, buena atención, habitaciones amplias
Business Self
8/10
Excellent
02 Mar 2020
Oswald A.

Good hotel n good neighborhood

Good hotel, clean room, clean bathroom, good hot water, close to Quicentro shopping center and La Carolina Park.
The hotel is located in a good, quiet neighborhood.
Partner
10/10
Exceptional
01 Mar 2020
Marco
El servicio es excelente y la atención es de las mejores que he tenido.
Business Partner
10/10
Exceptional
01 Mar 2020
MariaEMurillo
The owners of the property and the staff who helps run Suites Metropoli are so welcoming and so helpful that one feels at home. I recommend this property.
Friends_and_family Family
10/10
Exceptional
10 Feb 2020
Steve-F
Centrally located in a clean, safe neighborhood just a few blocks away from one of the best Hospitals in Quito (comforting to know). Taxi and Uber are readily available and quick to respond, but best of all, they are exceptionally cheap. The hotel staff will be happy to assist you by calling a taxi for you.

This Hotel is immaculately clean, the rooms are exactly like what is shown in their pictures (no surprises). My wife and I rented a suite with a mountain view (and balcony), and were very pleased with all the amenities the room had to offer. It was spacious and comfortable.

The breakfast here is above and beyond most other hotels, offering a nice variety of fruits, juices and bread. They will even make eggs to your order, including omelettes.

While most of the staff did not speak English, we had no problems conveying our needs. They used Google translate (and we did as well). They were always happy to assist and were very courteous and kind.

Bottom line; you will not be disappointed in this place, it is well worth the money. My wife and I thoroughly enjoyed our stay here and will stay again if we get another chance to visit Quito!
Leisure Partner
10/10
Exceptional
06 Feb 2020
Verified traveler
The apartment was far from many things. The area was very safe and the apartment had many safety features.
The room was very clean and quiet. The staff was very helpful.
Leisure Partner
10/10
Exceptional
31 Jan 2020
Verified traveler
The only thing that I did not like is the stairs, other than that everything is perfect, and the price is great.
Business Partner
10/10
Exceptional
12 Jan 2020
Verified traveler
Nice and easy check in. Good location. Staff friendly and welcoming. Great breakfast with lots of fruit.
Business Family
10/10
Exceptional
23 Nov 2019
Verified traveler
quiet location, nice people and veey very helpful.
Business Self
10/10
Exceptional
11 Nov 2019
Verified traveler
It is a well maintained property. Staff are eager to assist you and will always Offer advice if requested. The suite was comfortable and modern.
Leisure Partner
10/10
Exceptional
13 Sep 2019
Verified traveler
The good actitud from the staff. The room very clean
Leisure Family
10/10
Exceptional
09 Sep 2019
Vinnie
Excellent and well kept property. Santiago and his friends Xavier and Gabby went out of the way to show me good and quality time. They made sure that I experienced and have a complete feel for all the good places in Equador. The room was pretty large and had an excellent view of Quito city and all the major volcanoes. I could see all the three major volcanoes in a panaromic view.
Leisure Self
10/10
Exceptional
04 Aug 2019
Jorge

Excellent location.

Very good experience. Recommended
Partner
10/10
Exceptional
04 Aug 2019
Verified traveler
From airport shuttle to Hotel was perfect. Reception at hotel was excellent . will return back -love the service .
Derrick
Business_and_leisure Partner
10/10
Exceptional
19 Jul 2019
Verified traveler
Very nice location. Staff was very courteous. Breakfast was good. The amenities were good.
Leisure Family
10/10
Exceptional
18 Jul 2019
Verified traveler
Our hotel room was clean and affordable, and the staff there are the best - super friendly and helpful.
Leisure Partner
10/10
Exceptional
09 Jul 2019
Verified traveler
Rooms are just like the photos, large and comfortable. Great breakfast, even made eggs to order. There are water cooler/dispensers on each floor to fill up bottles. This is in a residential area which is nice and quiet, and never cost more then $3 for a taxi which the front desk organised. Santiago (the owner) is very helpful with recommendations and advice, and speaks great English. You can do laundry on site for $5 a load. Would highly recommend this place to stay.
Leisure Partner
10/10
Exceptional
29 Jun 2019
Verified traveler
Everything was great and the staff was awesome! Definitly will stay again!
Leisure Partner
10/10
Exceptional
26 Jun 2019
Jennifer

A lovely friendly place to stay

We had a wonderful stay in Quito and thought Suites Metropoli was a lovely place to stay. Everyone was very welcoming and helpful. Santiago was waiting for us at 3:00 in the morning after our plane was rerouted to Panama. Our room was spacious and the breakfasts were a perfect start to the day.
Family
10/10
Exceptional
20 Jun 2019
Verified traveler
We spent an awsome vacation in this hotel. The rooms and bed were very comfortable. I definitely recommend this hotel.
Leisure Family
10/10
Exceptional
28 May 2019
Verified traveler
Excellent property with outstanding customer service. We can’t say enough wonderful things about Santiago, he went above and beyond seeing that our stay was like being with family.
Leisure Family
10/10
Exceptional
21 Apr 2019
Verified traveler
Great customer service. Attentive staff. I would definitely come back and stay longer next time. I only stayed one because I was in transit to Cuenca. Loved that my family could relax and enjoy city views all while in a low-key and beautiful maintained suite.
Friends_and_family Family
10/10
Exceptional
26 Mar 2019
joice

home away from home

owner mr.santiago pick us from the airport around midnight and arranged a good driver for us to travel around quito.the driver mr.oscar take us to different local restaurants so we really enjoy good equddorian food.thank you mr.oscar we really enjoy your company and sense of humor.simple but delicious breakfast.overall nice stay and experience.we will come back again.we feel like home.thank you.abraham family
Family
10/10
Exceptional
07 Mar 2019
Verified traveler
The first point is the staff: the owners (father / son combo) were responsive, attentive, friendly. The son spoke English quite well, the father not. There were also staff assistants - one other man for the desk and two women who cleaned and helped with the breakfast.
Hot breakfast with VERY FRESH fruit is included; the juice is made from different fruits each morning, the pancakes nothing to write home about (with fake maple syrup, like Aunt Jemima), the bacon and scrambled eggs very good. We really liked the breakfasts each morning.
The place is immaculately clean ... never a spot of dirt. The beds offer excellent mattresses, there are bottled waters on each floor along with a microwave, tea and coffee stocked each floor.
The view from where I was (top floor) was of the mountains, and a really pretty way to begin each day.
The desk always called taxis for us, picked us up at the airport, took us to the airport for departure. I liked the place very much.
I would highly recommend this property.
Friends_and_family Family
10/10
Exceptional
29 Jan 2019
Verified traveler
personell spoke some english, and were very helpful
Leisure Family
10/10
Exceptional
15 Dec 2018
Bernard

Great hotel close to Teleferico

It was great . Very close to the Teleferico to go to the Rucu Pichincha. The area is more modern and quiet. The hotel is really great , safe. They have a small indoor garage , Great breakfast. We were able to use their machines for laundry. All was really perfect . Wi-Fi was good .
Partner
10/10
Exceptional
10 Dec 2018
Verified traveler
The staff really went above and beyond to make sure my stay was perfect. I can't say enough how great the staff was!!
Leisure Self
10/10
Exceptional
05 Dec 2018
Deepak
Santiago and his father /owners were very helpful and we decided to stay on our return after Galapagos
Partner
8/10
Excellent
24 Nov 2018
Javier
Very nice staff,good location,great customer service
8/10
Excellent
21 Nov 2018
Rosemarie
Service,rooms, availability of on site laundry and easy access to takeaway meals after a busy day, close to major mall and banking and reasonable price.
Leisure Partner
10/10
Exceptional
18 Nov 2018
José
Outstanding rooms and attention. Clean. Fast internet. Near all facilities. Very good breakfast. Excellent price.
10/10
Exceptional
10 Nov 2018
Kathryn

Lovely place

Very well-maintained, extremely clean, spacious rooms, nice breakfasts and helpful staff. Santiago, in particular, went out of his many times to help us solve problems and answer questions. His English skills came in handy.
Partner
10/10
Exceptional
01 Nov 2018
Mayumi
Everything was excellent. The owner and his son were excellent hosts and told us a lot about Ecuador. Highly recommend it.
10/10
Exceptional
31 Oct 2018
peter

Great Place to stay in Quito.

Santiago could not have done more to make our stay special. We arrived at around 4.00 AM . Slept until 10.00, and although Breakfast finishes at 9.00, they insisted on feeding us at11. That is customer care!
The rooms are very spacious, clean and modern. the breakfast provides plenty to eat with a good selection.
Partner
10/10
Exceptional
26 Sep 2018
Verified traveler
Confortable, great stuff; quiet area highly recomended
10/10
Exceptional
12 Sep 2018
Theresa

Wonderful stay at Suites Metropoli

We stayed at first in the double room and later we upgraded to a suite when we returned yo Quito from excursions to Cuenca and the Galapagos. The upgrade was well worth; for a little extra you get a spacious homey apartment with kitchen and living room area. It is well maintained and immaculately clean. The staff are always friendly and helpful, even witth last minute request. We asked for airport pickup a few hours before departure from the Galapagos and thw qifi service was slow and not reliable at all. Yet a deiver waited for us at Quito’s airport. It is a family run business and everyone was very accommodating. The hotel is in a residential neighborhood, but it ia only 3 dollars eide to most places.
Partner
8/10
Excellent
29 Jul 2018
Oswald A.

Nice hotel w/ Great service N Good location.

We’re really enjoyed our stay, friendly staff, good service, very clean, nice size bathroom with good hot water, great location and good breakfast.
Partner
10/10
Exceptional
26 Jul 2018
Kelly
This hotel and the owner are amazing!!! We have been visiting this property for 5 years and have never been let down by any part of their hospitality or amenities.
8/10
Excellent
24 Jul 2018
Fausto

We will come back

Everything was great except the barking dog in the contiguous building and the finding of unclean sheets. Other than that, it was great, in particular the kind attention of the friendly staff. What a great breakfast! Made to order!!
8/10
Excellent
20 Jul 2018
Verified traveler
Very friendly and helpful staff! Lovely breakfast, with lots of different choices available :)
10/10
Exceptional
16 Jul 2018
Arlene&michael
It’s very cozy
I liked the area nice and quiet
And very convenient
And our room had an amazing view 👍😀
6/10
Pleasant
13 Jul 2018
John
I liked the location. However, this is not a hotel. This is a bed & breakfast runned by a family, so you will fell like staying in a private family home. All family members were very nice and polite. The suite is huge (like an apartment) but with an old fashion decor. There were painters outside the windows that day, so my wife didn't feel comfortable at all.
8/10
Excellent
05 Jul 2018
darnell m.

Recent stay

Hotel was very clean and accommodating. Whenever we needed extra towels, shampo samples, or whatever, the hotel was very willing to help.
Family
10/10
Exceptional
20 Jun 2018
M@
Nice hotel, amenities (breakfast, filtered water, parking, etc.), & friendly staff.
8/10
Excellent
30 May 2018
Stephen
Communication with the hotel was easy and quick
We had to add a day due to travel issues and they made things easy for us.
10/10
Exceptional
29 Apr 2018
Verified traveler
Was really good, clean and nice people. My only concern was that I was in 3rd floor and has no elevator. I am 70 years old.
10/10
Exceptional
24 Apr 2018
Scott

Great stay!

Fantastic hotel! The staff were very friendly, helpful, and informative. Breakfast was delicious- it felt like we were staying at home while on vacation.
Partner
8/10
Excellent
22 Apr 2018
Verified traveler

Nice and quiet.

The staff is great really helpful, they helped me with transportation when I need it.. I will definitely stay there again.
10/10
Exceptional
20 Apr 2018
John

Nice!!!!

The place was very good. Quiet and in good neighborhood. Staff was very nice and accommodating. Breakfast was great and made to order. Would stay again!!!
6/10
Pleasant
19 Apr 2018
Verified traveler
Good but not extra. Noisy when your room is on the street.
8/10
Excellent
08 Apr 2018
susan

Suites Metropoli

The hotel is a sweet place with very nice managers who went out of their ways to make you comfortable. Every request was attended without issue. The breakfast was eggs any style, toast, seasonal fruits, coffee, jello and at timesome, potatoes and sausages as well....the best was the coffee (black and strong).
It is a walk up with spiral steps and they helped us haul our luggages. The one bad thing was the neighboring dogs (barking) and super thin walls such that we heard noisy neighbors in the middle of the night (eek!)
6/10
Pleasant
04 Apr 2018
Verified traveler

real nice , could improve

this is a very nice hotel for the money. staff are extremely kind and helpful. breakfast is nice but can improve with more verities,specially fruits.
Package deals; needs to be more clear on the booking of the same room.
10/10
Exceptional
03 Apr 2018
Jake

Wonderful Experience!

I was strictly relying on the reviews of past guests on hotels.com. Once again I was NOT disappointed. We were only staying for one night. However, we were greeted professionally and treated extremely well. The room was comfortable and larger than expected. Our host ordered food and had it delivered for us and made special arrangements for our earlier than usual departure. His exact words, “I cannot have you all leaving hungry.” Delightful stay would highly recommend.
Family
10/10
Exceptional
19 Mar 2018
Verified traveler

Good hotel

Very good staff. Enjoy my stay , quiet at night no trouble getting a taxi
10/10
Exceptional
18 Mar 2018
deb

Returned twice more after initial stay.

The location is quiet, yet there are places to eat and shop nearby. The family who own and operate the hotel are very helpful and friendly, arranging taxi pick up at midnight on our first visit and suggesting activities.
10/10
Exceptional
08 Mar 2018
Verified traveler

Great place at a great price.

Really enjoyed my stay here and the front desk staff was great. He gave us all the information and recommendations we needed for Quito. I would definitely stay here if I come back to Quito.
10/10
Exceptional
06 Mar 2018
Verified traveler
Nice out of the way place, but accessable to Quito.
10/10
Exceptional
22 Feb 2018
Verified traveler

Great Hotel With A Positive Experience

The stay and services at the hotel was outstanding from check-in to breakfast to departure. I think the hotel is a gem in a large city with traffic and steep sidewalks. I look forward to the care and professionalism of the hotel staff in the future. A great hotel at the right price with wonderful hospitality.
10/10
Exceptional
21 Feb 2018
Dave

Excellent Apartment in \"Rodeo Drive\" District

Santiago was EXCELLENT and his and the staffs customer service was terrific. Our Suite was exceptionally clean with everything you would need for short term or extended stays. Our suite even included a washing machine for clothes. I would strongly recommend for those that want to feel at home, away from home. Not a small room but rather a comfortable living space.
10/10
Exceptional
11 Feb 2018
Diane

Nice hotel and very friendly and helpful staff.

This was our first trip not only to Ecuador but to any Spanish speaking country. We could not have picked a better hotel. Louis and his son Santiago took incredible care of us. The breakfast was great. The location is not near things to see and do but the taxis are very reasonable and come quickly. There is a great pastry/coffee shop three blocks away. Most of all I can not say enough about the staff - WONDERFUL.Diane
8/10
Excellent
04 Feb 2018
Manuel

Clean and secure b&b

Stayed for 3 nights, very clean and cozy, the staff is very helpful and available. We had a great amount of suggestions to improve our first days in Quito. The owner areanged a very late pick up at the airport and reassured us about all the pre-arrival doubts that we had.
Breakfast was very good and freshly cooked for every morning.
Minor flaw of the hotel was the excessive noise from the outside (but that seems to be the common trend in Ecuador).
If baxknin Quito I will definitely stay there again!
8/10
Excellent
15 Jan 2018
Verified traveler

Nice spot but a little off the beaten path

A nice spot for a stay in Quito. We found it to be a little off the beaten path from the main tourist areas of the Mariscal and old town, but you can easily walk to Av. Americas and take the bus. The benefit of the location is it’s quieter! Overall the room was very large and comfortable, and we enjoyed the sitting area. It could benefit from a few little repairs and some paint. The staff were very helpful and friendly and the owner speaks excellent English.
Partner
10/10
Exceptional
30 Dec 2017
Martin

Great place to stay in Quito

Very friendly and super helpful. 5/5 service and cleanliness
Santiago is a great host and will help you with your plans to explore Quito and beyond.
Definitely recommend and would stay here again
Partner
8/10
Excellent
28 Dec 2017
Verified traveler

Nice and safe place to stay

We were very happy with our stay and Suites Metropoli. The owner was extremely helpful and always available for advice or assistance. We could use the laundry facilities for a reasonable price and a nice breakfast was also included. Definitely recommend!
8/10
Excellent
16 Dec 2017
David
Great clean small hotel in a good neighbourhood
Partner
10/10
Exceptional
31 Oct 2017
Bernie

Service beyond compare

The hotel and hotel Manager made this trip important to us. His kindness and help with the area and guidance with the do and do nots were helpful beyond compare.

If visiting this area and desiring to see real people helping people this is the place to stay. The people at this hotel made this trip a major plus for us. Thanks to him and his staff.
10/10
Exceptional
30 Oct 2017
John and Robin

Delightful Stay!!!

We had the delightful opportunity of spending a week at the Suites Metropoli owned and operated by Santiago Palma.  It was a great vacation spent with friends in Quito, Ecuador.  It was made extra special by our stay with Santiago.  He was there to answer all of our questions, get us lined up with transportation and provided recommendations.  He and his staff took very good care of us!!  We would highly recommend staying at Suites Metropoli! 
10/10
Exceptional
23 Oct 2017
Sharon
Stay was fantastic. Staff was very hospitable and friendly
Partner
10/10
Exceptional
18 Oct 2017
Ashley

Fantastic Staff!

Great hotel with an even better staff! Santiago will help you with anything you need--he will make sure to call you a taxi he trusts, and gives you a business card with a map to help taxi drivers find how to get to the property. The rooms are nice and the rates are great. It is also located in a very nice location-near the churches of old town, and near where our tour met before driving to Cotopaxi.
I wish every hotel was just like this. Excellent job!
10/10
Exceptional
24 Aug 2017
Birgit

Owner very nice

Arrived late at night. Had arranged pick up from the airport and he was actually there and waiting at midnight.
10/10
Exceptional
17 Aug 2017
Edgar

Excellent accommodation and great value!

This hotel is located in a residential area, and it's quiet at night.

The second floor offers a nice view, you can enjoy a view of the Cotopaxi with clear skies; we stayed in room 15.

The room was always clean with a TV, a small table, a fridge, a microwave, and dresser. The bathroom was impeccable with everything you would need.

The service was excellent, nothing to complain about, we had breakfast every day: fruits, toasts, eggs, coffee, and OJ. The owner/manager, Santiago was very helpful and provided contacts for transportation to and from the airport, and gave us good tips on what to see.

Aside from the fact that it is not exactly in the Center, the hotel is, however, a few minutes to the bus stop, and you can get to old town easily or have someone at the hotel call you a taxi.
Partner
10/10
Exceptional
16 Aug 2017
Verified traveler
Great staff. Great hotel experience. Hotel is in the city near many shops and attractions. Complimentary breakfast every morning,
10/10
Exceptional
02 May 2017
Verified traveler

Very quiet neighborhood with a short taxi ride wil

Very quiet neighborhood with a short taxi ride will get you right to town
Santiago and Luis are fantastic with recommendations and help with transportation
10/10
Exceptional
25 Mar 2017
Margaret
We stayed for several days at Suites Metropoli and had a lovely experience. The hotel was spotless, quiet and well-located. The hotel owner, Santiago Palma, had a wealth of knowledge and readily answered all our many questions. All his advice about exploring Quito and Ecuador was followed and resulted in a wonderful trip. We had a great, leisurely, delicious and filling breakfast each morning before heading out by taxi, which are plentiful and remarkably cheap--no more than 2 to 3 US dollars to any of the places in town we went to. The rooms were spacious and comfortable, with good views (when the weather cooperated) of the mountains and city. There are so many things to see in Ecuador, that we hope to return soon and will certainly stay at Suites Metropoli again.
Thank you so much Santiago
10/10
Exceptional
30 Jan 2017
Doug

Nice hotel centrally located

Great owner, easy to deal with, speaks excellent English. Located close to parque La Caroline, many restaurants and coffee shops.
10/10
Exceptional
27 Oct 2016
Saeed

Nice option and friendly staff

We had a wonderful experience in Quito. We were told to watch for pick pockets and shady taxis. Just make sure you get into a yellow taxi with the green rectangular government issued sign on the side. I even left my wallet in a taxi one night and the driver came back and honked his horn until we heard him and went back to get the wallet. Hotel owner said we were lucky to get it back. Taxi driver did take ten bucks out of my wallet but I didn't feel bad about that. I figured he thought he deserved a tip for retuning the wallet with everything else in tact. All the other touristy things we did were fun. It will take you a couple of days to get used to the 9000 feet elevation, but if you follow the advice of not exerting yourself too much and drinking water, you'll be just fine. The weather is amazing. We had a little rain each day but it never lasted more than five minutes.Brush up on your Spanish.
10/10
Exceptional
29 Aug 2016
Janet

Suites Metropoli

Amazing! The staff is very friendly, knowledgeable and ready to assist. The hotel is located in a convenient area accessible to a park and mall. The room is cozy and has everything needed for a great stay! I highly recommend it!
8/10
Excellent
05 Jul 2016
Robert

Great value in Quito

In a generally quiet neighborhood close to everything. Suites Metropoli is a good choice for those not requiring high end hotel amenities.
10/10
Exceptional
13 May 2016
Ian Marshall

Great place to stay

The hotel was excellent the owner went out his way to help taxis and any thing that made my stay nice,I would recommend this hotel to any body visiting Quito.

Location & surroundings

Suites Metropoli
reras N31 114 Entre Mariana De Jesus Y San Gabriel, Quito, Ecuador

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Suites Metropoli

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