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9.0/10Excellent320 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition9.0/10 9.0
Location8.6/10 8.6
Neighborhood8.2/10 8.2
Amenities9.4/10 9.4
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mercure Alameda Quito
We are proud to present the fully refurbished Hotel Mercure Alameda, where warm and welcoming atmospheres combine to ensure guests on business and pleasure enjoy a comfortable stay and a range of excellent services at the best hotel in Quito.
Furthermore, our staff offer, dedicated to offering world-class hospitality services, treat all our guests with a human touch.
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Located in Quito (La Mariscal), Mercure Alameda Quito is a 4-minute walk from La Mariscal Craft Market and 8 minutes by foot from Foch Square. This luxury hotel is 0.4 mi (0.7 km) from House of Ecuadorian Culture and 1.1 mi (1.7 km) from Palacio de Gobierno.
Stay in one of 144 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Quito? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 8 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 18.75 for adults and USD 15.38 for children
- Airport shuttle fee: USD 26 per person (one-way)
- Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
La Mariscal Craft Market
0.3 km / 0.2 mi
El Ejido Park
0.5 km / 0.3 mi
Foch Square
0.7 km / 0.4 mi
State Attorney General
0.7 km / 0.4 mi
Ecuador Central Bank Museum
0.7 km / 0.4 mi
Pontificia Catholic University of Ecuador
0.8 km / 0.5 mi
Teatro Sucre
0.8 km / 0.5 mi
Del Arbolito Park
0.8 km / 0.5 mi
House of Ecuadorian Culture
0.9 km / 0.5 mi
Teatro El Agora
0.9 km / 0.5 mi
Central University of Ecuador
0.9 km / 0.6 mi
Abya Yala Museum
1 km / 0.6 mi
National Polytechnic School
1.2 km / 0.7 mi
Museum of Modern Art
1.2 km / 0.7 mi
Salesian Polytechnic University
1.2 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1982
- Year of most recent renovation: 2015
- Total number of rooms: 144
- Number of floors (main building): 10
- Number of floors (annexe): 10
- Single rooms: 10
- Twin rooms: 10
- Double rooms: 6
- Junior suites: 12
- Suites: 69
- Accessible rooms: 2
- Connecting rooms
Show 83 more facilities & services
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- Medical serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Garden
- Bicycle storage
- Concierge
- Gym
- Newspapers
- Luggage room
- Dining area: 2
- Private pool
- Electric kettle: 1
- Towels and bed linen
- Café
- BarExtra charge
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- Printer
- Photocopier
- Business centre
- Audio-visual equipment rental
- Fax
- Indoor freshwater pool: 2
- TV lounge
- Sauna
- Steam bath
- Hot tub
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatments
- Spa centre
- Breakfast
- Breakfast buffet
- Early bird breakfast
- Late riser breakfast
- Buffet lunch
- À la carte lunchExtra charge
- À la carte dinner
- Set menu dinner
- Special dietary options
- LGTBIQ friendly
- Deposit on arrivalExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
- Single-Use Plastic Free
- Sustainable building
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN COMFORTTWIN • COMFORT • 1 BedroomTWN.OM
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 20 m²TWN.DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Plug adaptor
- Smoke detector
- Toiletries
- Alarm clock
- Tea and coffee making facilities
- Fitness room
- Telephone in the bathroom
- Soundproof room
Show all 11 amenities
- Housekeeping
- TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
TWIN DELUXE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Plug adaptor
- Smoke detector
- Toiletries
- Alarm clock
- Tea and coffee making facilities
- Fitness room
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR TWO BEDROOMSSUITE • SUPERIOR TWO BEDROOMS • 2 Bedrooms • 30 m²SUI.B2-SU
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- SUPERIOR TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
SUITE SUPERIOR TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- SUPERIOR TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-SU
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO EXECUTIVE KING BEDSTUDIO • EXECUTIVE KING BED • 1 BedroomSTU.EJ-KG
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
STUDIO EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.EJ-KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 1 Bedroom • 35 m²SUI.KG-SU
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Plug adaptor
- Cable TV
- Toiletries
- Fitness room
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Tea and coffee making facilities
Show all 11 amenities
- TV
- Alarm clock
- Smoke detector
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
SUITE SUPERIOR KING BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Room amenities
- Plug adaptor
- Cable TV
- Toiletries
- Fitness room
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Tea and coffee making facilities
- TV
- Alarm clock
- Smoke detector
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
STUDIO EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: STU.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 25 m²TWN.SU
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Soundproof room
- Fitness room
- Telephone in the bathroom
- Alarm clock
- Toiletries
- Cable TV
- Plug adaptor
Show all 11 amenities
- Smoke detector
- TV
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
TWIN SUPERIOR
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Housekeeping
- Soundproof room
- Fitness room
- Telephone in the bathroom
- Alarm clock
- Toiletries
- Cable TV
- Plug adaptor
- Smoke detector
- TV
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN COMFORTTWIN • COMFORTTWN.OM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 25 m²DBL.KG-SU
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Fitness room
- Alarm clock
- Toiletries
- Cable TV
Show all 11 amenities
- Plug adaptor
- Smoke detector
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE SUPERIOR KING BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Room amenities
- TV
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Fitness room
- Alarm clock
- Toiletries
- Cable TV
- Plug adaptor
- Smoke detector
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 20 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- TV
- Alarm clock
- Toiletries
- Cable TV
- Plug adaptor
- Smoke detector
- Housekeeping
Show all 11 amenities
- Soundproof room
- Telephone in the bathroom
- Fitness room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE DELUXE KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Tea and coffee making facilities
- TV
- Alarm clock
- Toiletries
- Cable TV
- Plug adaptor
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Fitness room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE COMFORTDOUBLE • COMFORT • 1 BedroomDBL.OM
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BED • 1 Bedroom • 25 m²DBL.DX-QN
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Telephone in the bathroom
- Fitness room
- Smoke detector
- Plug adaptor
- Cable TV
- Housekeeping
- Soundproof room
Show all 11 amenities
- Toiletries
- TV
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE DELUXE QUEEN BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Room amenities
- Alarm clock
- Telephone in the bathroom
- Fitness room
- Smoke detector
- Plug adaptor
- Cable TV
- Housekeeping
- Soundproof room
- Toiletries
- TV
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 25 m²DBL.QN-SU
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fitness room
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
- Toiletries
Show all 11 amenities
- Alarm clock
- Tea and coffee making facilities
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE SUPERIOR QUEEN BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Room amenities
- Fitness room
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
- Toiletries
- Alarm clock
- Tea and coffee making facilities
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BED • 1 Bedroom • 20 m²SUI.EJ-QN
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Soundproof room
- Telephone in the bathroom
- Fitness room
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
Show all 11 amenities
- Toiletries
- TV
- Alarm clock
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
SUITE EXECUTIVE QUEEN BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-QN
Room amenities
- Tea and coffee making facilities
- Soundproof room
- Telephone in the bathroom
- Fitness room
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
- Toiletries
- TV
- Alarm clock
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORT • 1 BedroomDBL.OM-1
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Alameda Quito
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mercure Alameda Quito
100
reviews shown
Alexander
Staff was extremely helpful
Susana
Great breakfast buffet!
Great SPA!
Great and friendly staff!
Great SPA!
Great and friendly staff!
Kathryn
Excellent hotel. Staff is friendly, knowledgeable and helpful. I found it very clean, we did not use the gym but it looked very well equipped. We did enjoy the Hot tub, pool, cold plunge, and sauna. The best part as I knew rain was in the forecast, everything was on the roof and covered so you can still utilize everything. Restaurant was pretty good, I found adding the breakfast was worth it for convenience, good selection but it is buffet so i did not expect the best.
Max
The rooms were huge! The staff was super nice and helpful and when we had problem with our room, we were offered a new one without asking.
The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area.
The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again!
The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area.
The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again!
Jennifer
The room was very big and clean. Good central location close to the metro and craft market. We loved the rooftop spa with sauna, steam room and pools!
Maurice
Staff and room was great. My only downside was no refrigerator. I use a lot of ice and had to call down for it. Staff did respond well each time.
George
Staff was as friendly and helpful as I have witnessed in a long time.
Jerzy
Great
LENROY
Comfortable room.
Jerzy
Nice rooms, nice spa but cold water jets didn't work in the thermal shower
mike
The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it
Fernando
Le Falta Entrenar a su personal
Septiembre de 2025
Lindo hotel pero le falta entretamiento al personal para ser verdaderamente de 5 estrellas.
Durante mi estadía:
1- la housekeeper tocó una vez y en seguida abrió la puerta a las 7:30 AM para decir que quería hacer una inspección.
2- el SPA no tiene personal fijo asi que tuve que esperar 10 minutos para que me den una toalla y una llave para el locker.
3- Al final de la estadía, mientras esperaba a mi familia en un sofa en un lobby trasero, agentes de seguridad me dijeron que debía irme a otro sofa porque esa zona es restringida. Sin embargo, no hay ninguna señal escrita que indique zona restringida.
Un poquito de atencion a detalles les convendria para que puedan alcanzar un verdadero 5 estrellas.
Septiembre de 2025
Lindo hotel pero le falta entretamiento al personal para ser verdaderamente de 5 estrellas.
Durante mi estadía:
1- la housekeeper tocó una vez y en seguida abrió la puerta a las 7:30 AM para decir que quería hacer una inspección.
2- el SPA no tiene personal fijo asi que tuve que esperar 10 minutos para que me den una toalla y una llave para el locker.
3- Al final de la estadía, mientras esperaba a mi familia en un sofa en un lobby trasero, agentes de seguridad me dijeron que debía irme a otro sofa porque esa zona es restringida. Sin embargo, no hay ninguna señal escrita que indique zona restringida.
Un poquito de atencion a detalles les convendria para que puedan alcanzar un verdadero 5 estrellas.
Natalia
Location, customer service, price is convenient
Cynthia
Didnt like - no heat
Melissa
Hotel claims to provide 5 Star amenities even though there was no air conditioning in the room - and not even a ceiling fan to circulate the air. The only option was to open windows, which meant hearing all of the city noise (cars, drunk people at night shouting/singing in the street, and sounds of the city). The room also didn't have a fridge provided, and there was no iron & ironing board present, but we had to specially request these.
The shower in our original room wouldn't switch off and almost flooded the bathroom - after switching rooms, the hot water even in our second room would take 5 minutes to heat up before each shower.
Rooms were very rundown, clearly in need of an update, and were not cleaned appropriately over several days.
Cleaners hoovering at 7.30am waking us up - also lots of banging noise from the ceiling which we could only assume was weights being dropped in the gym above.
Staff claims to speak English fluently but there were several misunderstandings which caused us problems throughout our stay (especially with Taxis being arranged for destinations we never said we were going to!). We were not advised at the time of booking that shower caps were mandatory to use the pools AND that the hotel would charge $5 each for them instead of providing them to guests for free as part of the hotel. No other hotel in Quito made this mandatory. There was also a mandatory 10% tip added to every bill without our consent and without us being told!!!
The shower in our original room wouldn't switch off and almost flooded the bathroom - after switching rooms, the hot water even in our second room would take 5 minutes to heat up before each shower.
Rooms were very rundown, clearly in need of an update, and were not cleaned appropriately over several days.
Cleaners hoovering at 7.30am waking us up - also lots of banging noise from the ceiling which we could only assume was weights being dropped in the gym above.
Staff claims to speak English fluently but there were several misunderstandings which caused us problems throughout our stay (especially with Taxis being arranged for destinations we never said we were going to!). We were not advised at the time of booking that shower caps were mandatory to use the pools AND that the hotel would charge $5 each for them instead of providing them to guests for free as part of the hotel. No other hotel in Quito made this mandatory. There was also a mandatory 10% tip added to every bill without our consent and without us being told!!!
Edwin
We have stayed here before and we generally find the quality and service to be good. There was a glitch this time, however. We had a 3 night stay. On day 2, we started to smell sewage in the bathroom. It became so bad, we had to switch rooms. Further, the pillows provided were uncomfortable and difficult to sleep on.
David
Very comfortable room, very helpful staff, great service.
Ronald
We stayed at a superior king suite from June 5-12. The GEM of this 5-star hotel was the STAFF. They were genuinely friendly, never hesitated to help, and were very professional. Transport service from airport was arranged by hotel and was reasonable ($31 one way per shuttle). The facility was very clean and our suite very spacious and comfortable. Hot breakfast was included and provided wide selection. I wished the hotel had AC but fortunately, Quito has \"cold\" weather this month, so, opening the windows helped (we
were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido
park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area.
Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.
were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido
park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area.
Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.
Mark
The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious.
Alan
The hotel was excellent. The lobby was very nice with a large fountain and an antique car. The room was very large and nicely furnished. The staff was friendly and professional. The breakfast buffet was huge and not the same each day. The spa on the room was fabulous. You must use or buy a swimming cap $5. but the equipment, hotub, and pool (small) were great.
Sanjit
About 40 minutes from airport. Great staff, decent breakfast
Sanjit
Great sauna and steam room. Staff was perfect, breakfast solid. Good location. No worries here
Lielani
.
Sandra
I highly recommend this hotel
Mercure in Quito! Everyone was so friendly ,hotel restaurant and bakery was top notch! We felt very secured in hotel and around area. The only thing that was a minus for us was that our toddler couldn’t use the pool it doesn’t specify the age on site.
The manager was very helpful and instead upgraded us to a bigger place!!!
Mercure in Quito! Everyone was so friendly ,hotel restaurant and bakery was top notch! We felt very secured in hotel and around area. The only thing that was a minus for us was that our toddler couldn’t use the pool it doesn’t specify the age on site.
The manager was very helpful and instead upgraded us to a bigger place!!!
FELIX
convenient location. Amenities are good. Restaurant downstairs is good with reasonable price. Recommended
Martin
Excelent
Thompson
nice hotel
Lev
Nice hotel
SUSAN
Top notch hotel
It was absolutely amazing stay. The hotel, every single room just spectacular, morning buffet breakfast excellent, so does the spa.
Carol
Nice hotel with good facilities and a good restaurant. Great breakfast. We were there twice and were upgraded to a nicer suite
Robert
Friendly staff, larger comfortable rooms.
Batri
Comfortable clean rooms. Area is fairly central, lots of places within walking distance.
I found this hotel to be nicer than the Hilton.
I found this hotel to be nicer than the Hilton.
Junaid
Good
Anastasia
Very nice hotel close to everything. Metro station is within 10 min walk and it only takes 2 stops to get to old town. Many dining options of various price points nearby. The best part was an exceptional service of the stuff and the spa area on the top floor. The massage treatment was amazing.
Nancy
Beautiful hotel, clean and friendly
Susana
Very nice remodeled Hotel!
Great Indoor restaurants!
GREAT SUSHI
Very friendly and courteous staff
Airport transportation available
Great Indoor restaurants!
GREAT SUSHI
Very friendly and courteous staff
Airport transportation available
KATHLEEN
Great hotel. Large rooms. Awesome breakfast.
Camilo
Great place to stay
My stay was very pleasant in particular at check in and the restaurant the service was excellent also the buffet at breakfast was good.
Although the area around the hotel is very rundown and dangerous to walk at night.
Although the area around the hotel is very rundown and dangerous to walk at night.
Sam
Good hotel
Kathryn
Hotel was nice but the neighborhood was pretty sketchy.
nancy
The food was absolutely delicious and the wait staff in the dining room was great! I felt safe with the security guard there the whole time.
Bonnie
Great breakfast, good value
Nice hotel with good breakfast. A little far away from the historical centre but an inexpensive cab ride away. Gym and pool was really good. We would stay here again, good value.
NAJIBULLAH
I had a fantastic experience at this hotel! The staff was incredibly welcoming and attentive, making me feel right at home from the moment I walked in. The room was clean, spacious, and beautifully decorated, providing a comfortable and relaxing atmosphere
A
We were told a “hotel shuttle” would pick us up from the airport. We waited 2 hours after landing and a taxi showed up. When we got to Mercure we were told we had to pay for the “hotel shuttle”. This means we could’ve taken a regular cab and not waited 2 hours!
We were supposed to get VIP status with our membership but there were no benefits honored.
The hotel itself is clean, room is OK. No heat. There is no fridge in the room. WIFI connection is on/off. You get 1 towel per person and have to call every day for a 2nd towel.
The menu and room service options are limited with nothing for vegans or vegetarians.
Location is 45 minutes from historical center.
There is not hotel shuttle.
There is no concierge service.
Staff will each give you different information.
Do not honor late check out.
Do not honor any VIP membership status.
We were supposed to get VIP status with our membership but there were no benefits honored.
The hotel itself is clean, room is OK. No heat. There is no fridge in the room. WIFI connection is on/off. You get 1 towel per person and have to call every day for a 2nd towel.
The menu and room service options are limited with nothing for vegans or vegetarians.
Location is 45 minutes from historical center.
There is not hotel shuttle.
There is no concierge service.
Staff will each give you different information.
Do not honor late check out.
Do not honor any VIP membership status.
Ashley
Beautiful Hotel!!
I was blown away by this hotel! I was staying here for a tour and came a day early on my own. The price was phenomenal, the room was beautiful and spacious with a balcony and a lovely view, and the lobby was stunning. Pool had jets and an amazing view. Dinner and breakfast were good. Loved this hotel so much!
Jane
Really good option in Quito
Excellent hotel.
Jane
Great hotel.
Excellent hotel for the money in Quito. Lovely rooms, nice rooftop hot tub. Excellent gym (although air con would be an advantage) and lovely sushi in the restaurant. The staff were lovely. You can leave bags in the storeroom and transfers and taxis are easily arranged and reliable.
Yue Harn
The location of the hotel was great. Close to shops and restaurants. The rooms were not sound proof however so it was a little loud. Was also woken up at 2am to ask me if the smoke detecter in my room went off (it didn't)
Doug
Excellent breakfast restaurant. Very friendly and helpful staff. I recommend it highly
Clyde
Nice, clean friendly staff
Joffre
Good.
Carmel
Staff were great and very friendly.
Carmel
A lovely hotel with very friendly staff, large rooms, and a reasonably priced restaurant with great service. About 45 minutes from the airport and 3 km from the historic centre.
Chao
Our room was spacious with a nice living-room area (couch, table, and chairs), so it felt really good at the end of the day to relax a bit around there. Hotel staff was very friendly and spoke English well enough to help us with activity reservations and getting a great taxi to the airport late at night. Hot breakfast was decent too, a great start for the day.
There were just a couple of really minor things, such as dirty corners in the shower and loose shower handle. Fixing these would be great!
Overall, great accommodation experience in Quito and I'd stay again and highly recommend it.
There were just a couple of really minor things, such as dirty corners in the shower and loose shower handle. Fixing these would be great!
Overall, great accommodation experience in Quito and I'd stay again and highly recommend it.
Verified traveler
Don’t stay here on Mondays
Nice hotel, but all the extra services they advertise are not available on Mondays.
isaac
Very convenient location. Great staff. Lots of amenities. Also a great SPA and gym.
David
Walking distance to the city centre
David
Nice hotel but not for hotels.com benefits.
Overall the stay was good. We enjoyed the hotel. If you travel frequently on Hotels.com, they do not honour the gold status benefits. We arrived early. They offered us an early check in for $55.00. We showed them our reservation that stated clearly that our hotels.com gold status allows us “Early check in if available”. The front counter staff told us that “that only applies if early check in is available”. So we asked if the $55 dollar fess was for a different room. She said “no, it would be for our room”. We then said,” So it IS available?” She said “yes for 55 dollars”. So we paid the 55 dollars and they put 67 dollars on our card lol. Not a bad place but we cancelled plans to stay there for 3 days on the way out of Ecuador.
Fernando
Centrally located and excellent service.
Judy
For a double room we had a suite type room, nice surprise. The restaurant was excellent. The room was cool (December) and there is no heat or A/C. But a heavy duvet made for quality sleep. The only negative thing was the single pane wiindows that even on the 7th floor do not block out the traffic noise...all night.
Joaquin
Nice service and amenities.
Jacky
Property was a little outdated. You could hear all the noise from the street. Left to work at 7:30am and returned by 2:30 to the hotel my room was not made. Service is very good, but I like newer hotels.
IRINA
Very nice hotel, friendly staff, clean, very good restaurant
steve
Fantastic rooms, service from the staff was exceptional, on-site taxis available, wonderful breakfast, try the warm pisco from the bar!, close to historical center city (walkable), a real gem!
Vianney
The hotel was very clean, the hotel restaurant was delicious, the gym pool & sauna where incredibly relaxing. I stayed there for my parents 50th anniversary/wedding celebration. The reception hall was elegant. But, above all THE STAFF, what can I say. They went above & beyond to make my parents day a day to REMEMBER! Andrea from reception & event planning we thank you for all your hard work. We will never forget you. We will definitely come back!
Frances
Excellent
I was happy with this hotel. I paid for the shuttle service from the airport to the hotel, and at the end from the hotel to the airport, $25 USD, they were very diligent. The breakfast was excellent, they had different options, from pancakes, omelets, fresh fruits, cheese, different types of bread, and coffee. The room service was also good. The only flaw was in the room, the refrigerator was out of service even though they changed it. Overall, the hotel is excellent and is located in a good spot near most attractions.
Mirko
Very nice hotel, I’ve enjoyed the stay, staffs are amazing, very good food and service, very clean and nice amenities !!!!
Dale
Give it a go, you can't miss Quito
Great Hotel and would be happy staying there again.
They have heaters for the room just need to ask for it. Lots of hot water. comfortable bed
Has a restaurant, bar and café on site which is necessary since they roll up the streets around the hotel at dark.
They do have drivers and cars available at good prices to take you anywhere. Use them or a taxi after dark.
They have heaters for the room just need to ask for it. Lots of hot water. comfortable bed
Has a restaurant, bar and café on site which is necessary since they roll up the streets around the hotel at dark.
They do have drivers and cars available at good prices to take you anywhere. Use them or a taxi after dark.
Frederick
The hotel was very clean and the food st the breakfast was exceptional.
Kurth
The property was fine. Our room was also good because of the temprature in quito there was no ac or heat in the room.
Avinash
Great hotel located in a safe and lively area. Rooms were very spacious and contained all necessary amenties. Staff were very attentive and helped out with any issues and questions we had. Highly recommend the hotel
Alexandre
Perfect location for us. Staff is awesome! Close to many activities including beautiful restaurants and parks. I highly recommend this place.
Charles
Good choice in Quito
Large room , excellent breakfast, 15 minute walk to the old town.
Susan
Excellent staff. Extremely clean rooms, lots of shopping nearby and a convenient taxi stand across the street,
Marty
Everything is excellent. Large, beautiful room, quiet location, and very responsive staff. We requested a room heater and fridge and got them right away.
Verified traveler
Perfect location, room was very comfortable and relaxing; lots of space, great layout and close to everything
Verified traveler
Clean
There during COVID, a little disappointed to find most services unavailable throughout my stay. No fridge in room either.
Andres
Amazing, clean and nice. Amazing, clean and nice.
Amazing, clean and nice. Amazing, clean and nice.
Amazing, clean and nice. Amazing, clean and nice.
Verified traveler
Excellent gym and hot tub facilities. Nice, clean, comfortable hotel
Don
Great service and friendly staff. Clean and comfortable with quality food.
Verified traveler
Good location, breakfast meh for vegetarians
Hotel Mercure is a modern hotel and centrally located. We had a street-facing room and it pretty noisy all night from construction as well as it was the Saturday before Xmas. The breakfast isn’t something to write home a it especially if you’re vegetarian or vegan, there’s really only bread and fruit. They had oatmeal as well but it was uncooked. One of the staff members working breakfast misinformed us that an item was made out of potatoes and nothing else but it had ham in it. Thank god we discovered it while cutting to eat it and never ate it. When I said something to the guy working there he said no it has ham in it and didn’t offer an apology or assistance with what else they could do for us as in make something that we can eat. Regarding the room, it’s modern and nice. There’s plenty of electrical outlets, a good hair dryer, they provide two bottles of water and left a chocolate n our pillow during turndown. The water in the shower can take a full 10 minutes to heat up, especially if you’re taking a shower in the early morning.
Verified traveler
From the time we arrived, we were given outstanding service. From the people who met us at the door, to the room staff, everyone was friendly and eager to please. The food in the restaurant was good and moderately priced. I'd stay there again, should I find myself in Quito.
Verified traveler
This was our 3rd rreservation at Mercure Alameda-Quito. The staff is friendly & professional. All if the desk staff speak English and ususlly another language. The hotel is very well msintaied. The rooms are soacious & very comfortable. It is extremely well located...lots of shopping within walking distance, seversl small cafes/ restsurants as well as the hotel restsurant which is quite good.
There is a small well equipped gym on the property..
I will continue to go to the Mercure whenever in Quito.
There is a small well equipped gym on the property..
I will continue to go to the Mercure whenever in Quito.
Laurie
Good choice for in-town Quito
Great hotel in active part of Quito. On-site restaurant was delicious. Rooms quiet and beyond spacious. Comfortable beds. Great service. Walking distance to local artisan market, clubs and restaurants.
Verified traveler
Lovely room. Centrally located so lots of walking available. So comfortable.
Thomas
Had everything we needed.
Great location. The apartment had everything we needed.
Margarita
Would definitely stay there again
The hotel is very nice and centrally located to many restaurants, coffee shops, bars, and a fairly large park. The staff were very helpful and friendly.
Verified traveler
A good option
Nice hotel in a convenient location.
Jim
Impeccable service, wonderful modern rooms and facilities. The staff fulfilled every request with a smile.
Nicholas
Modern Quito
modern hotel in great location. Easy walk to bars and restaraunts.
Salome
Centrally located, great service and facilities
The front desk staff was very helpful. They were kind enough to allow me an early check in. The room was spacious, was very clean and well equipped. Kettle, tea, coffee, big TV, good closet, I felt quite confortable.
Greg
Excellent hotel for a stay in Quito
Nice hotel, conveniently located for a stay in Quito. Close to restaurants, shops, and other services in the Mariscal District. Great, helpful staff. Comfortable and quiet rooms.
david
excellent service
They go above and beyond to make their guests comfortable.
John
Quito quick vacation
The location was good for seeing the artisan craft and the park. The staff was very helpful including helping with transfers to the airport and taxis to where I wanted to go.
michael
Ok area
Long waits for hot water. Beds to small. Beds so hard could not sleep through night. Said they would find better beds but didn’t have any. Charged close to 65.00 dollars Canadian to wash 2 shirts 2jeans 3 shorts and 4or 5 pair of socks. Door keys wouldn’t work about 5 times, got locked out of room. I wouldn’t recommend this hotel to anyone! One bed is against wall with toilet right behind it, very annoying
michael
I just got here at 2 am and have no experiences as is o oh 8am now
Dennis
Thin walls and no heat when a bit chilly. Very clean and a nice midrange hotel.
Garry
Modern, chic, friendly ..great rooms
Recently, we were \"stuck\" for 6 extra days in Quito; our tour had booked us into the Hilton where we had stayed for 4 nights ..it was fine .. but with the potential for up to 10 extra days because of Hurricane Irma (our flights home through Fort Lauderdale) we chose the MERCURE ... much cheaper per night and breakfast considerably cheaper.
The Mercure Alameda was only 3 short blocks from the Hilton ..booked it on Expedia.ca where it had a higher rating than the previous hotel .... and that rating was accurate. First great staff ..no so uptight as the previous. The room was huge, much more modern in design, great bed and bathroom facilities! No carpet!! Modern wooden floors much to our allergy-ridden selves.
We ended up there for 6 nights before we got our flights back to Canada! Excellent stay! We were impressed!
The Mercure Alameda was only 3 short blocks from the Hilton ..booked it on Expedia.ca where it had a higher rating than the previous hotel .... and that rating was accurate. First great staff ..no so uptight as the previous. The room was huge, much more modern in design, great bed and bathroom facilities! No carpet!! Modern wooden floors much to our allergy-ridden selves.
We ended up there for 6 nights before we got our flights back to Canada! Excellent stay! We were impressed!
Verified traveler
Nice hotel.
The location is very close to the indigenous market - a good deal to be had. The staff was friendly and helpful.
Kristin
Great location, kind, bilingual staff and great breakfast. Bar scene was very low key but drinks were superb!
Location & surroundings
Mercure Alameda Quito
C/Ramón Roca & A Amazonas, Quito, Ecuador
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Mercure Alameda Quito
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